Citizen Systems CLP-7001 manual

U SER ’ S M ANUAL Thermal Transfer Bar Code Printer CLP-7001 CLP-7002 CLP-7401[...]

Chapter 1 Setup 2 FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This [...]

Chapter 1 Setup 3 EMI COMPLIANCE STATEMENT FOR CANADIAN USERS This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer's instructions, may cause interference to radio and television reception. This digital apparatus does not exceed the Class A limits fo[...]

Chapter 1 Setup 4 Important Safety Instructions 1. Read all of these instructions and save them for later r eference. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use this product near water.[...]

Chapter 1 Setup 5 Notice 1 . Before use, be sure to read this manual. And keep it handy for reference when needed. 2 . The contents of this manual may change without prior notice. 3 . Reproduction, transfer, or transmission of the contents of this manual without prior consent is strictly prohibited. 4 . We are not liable for any damage resulting fr[...]

Chapter 1 Setup 6 Indicates a situation which, if not observed and handled properly, could result in death or serious injury. ・ご使用前に必ず本書をよくお読み下さい。読み終わった後は大切に保管し、 ● To prevent personal injury or property damage, the following shall be strictly observed. ● The degree of possibl[...]

Chapter 1 Setup 7 n Never perform the following. If not avoided, these may cause damage or trouble to the printer or cause the printer to overheat and release smoke and cause burns or an electrical shock. If the printer is damaged or is malfunctioning, be sure to turn the power off immediately and remove the power cord from the outlet, then consult[...]

Chapter 1 Setup 8 General Precautions 1 . Prior to operation, read the safety instructions carefully and observe them. 2 . Do not drop or put foreign matter such as clips and pins into the printer. This may cause problems. 3 . Be careful when movi ng or carrying the printer. Dropping the printer may cause injury or property damage. 4 . Make sure if[...]

Chapter 1 Setup 9 Precautions When Installing the Printer 1 . Prior to operation, read the safety instructions carefully and observe them. 2 . Do not use or store the printer near fire, excessive moisture, in direct sunlight, near an air conditioner or heater or other source of unusually high or low temperature or humidity or excessive dust. 3 . Do[...]

Chapter 1 Setup 10 Contents     Before Operation                        FCC COMPLIANCE STATEMENT FOR AMERICAN USERS ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ 1 EMI COMPLIANCE STATEMENT FOR CANADIAN USERS ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ [...]

Chapter 1 Setup 11[...]

Chapter 1 Setup 12                  Contents     Chapter 3   Paper and Ribbon                  1 Kinds of Paper ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ [...]

Chapter 1 Setup 13 Main Features High-speed, high-quality printing This printer adopts both a direct-thermal and thermal-transfer printing system with the line thermal head and its unique control IC enables high-speed and high-quality printing. Precision printing for additional value: 400dpi New technologies such as the newly-developed 400dpi head [...]

Chapter 1 Setup 14[...]

Chapter 1 Setup 15 Model Description This manual is prepared for the three models, CLP-7001, CLP-7002 and CLP-7401. The main different points on the specifications among the three are shown below. Model Print resolution Prin ting speed Adjustable sensor CLP - 7001 203dpi 2 − 7 IPS Standard CLP - 7002 203dpi 2 − 6 IPS Optional CLP - 7401 400dpi [...]

Chapter 1 Setup 16     Chapter 1           Setup 1 Confirmation of Carton Contents 2 Part Names and Functions 3 Connection to Power 4 Connection to a Computer[...]

Chapter 1 Setup 17 1 Confirmation of Carton Contents Check that the following accessories are included with the printer in the carton.   ＊ The empty carton and packing materials should be stored for future shipping of the printer. • Be careful when moving or carrying the printer and when taking the printer out of the carton. The printer may c[...]

Chapter 1 Setup 18 2 Part Names and Functions Front view ① Cover Opens to allow loading of the paper and ribbon. ② Control panel To set the printer settings. (See Chapter 2.) ③ Ribbon holder To attach the ribbon. (See Chapter 3.) ④ Ribbon winder To wind the ribbon after print. (See Chapter 3.) ⑤ Roll holder Holds the roll of paper. ⑥ Ro[...]

Chapter 1 Setup 19                         2 Part Names and Functions Rear view ① Serial interface connector To connect the serial interface cable. ② Parallel interface connector To connect the parallel interface cable. ③ Power switch To turn on or off the power. (See Chapter 2.) ④ Power inlet T[...]

Chapter 1 Setup 17                         2 Part Names and Functions Control panel ① LCD Displays the current printer status, configuration settings, or an error message. ② LEDs One LED is the power indicator and the other is the error indicator. ③ Pause key Temporarily pauses printing . ④ Feed[...]

Before Operation 18 3 C onnection to Power 1. Check that the power switch on the printer is turned OFF. 2. Connect the connector of the power cord to the power inlet on the printe r. 3. Insert the plug of the power cord in the AC outlet. • Use an AC outlet that accepts a three-pronged plug. Otherwise, static electricity may be generated and there[...]

Before Operation 19 4 C onnection to a Computer An interface cable is necessary to connect the printer to a computer. To connect the cable, proceed as follows. 1. Turn off both power switches of the printer and the computer. 2. Connect the connector of one end of the interface cable to the interface connector at the lower side of the printer and se[...]

Before Operation 20     Chapter 2           Printer Operation 1 Power On/Off 2 Normal Operating Mode 3 Printer Setup Mode 4 Self-Test Mode 5 Sy stem Maintenance Mode 6 Returning to Factory Setting[...]

Before Operation 21 1 Power On/Off Turning on the power 1. Turn on the power switch on the back of the printer. 2. The green LED power indicator goes on. Check that the LCD screen displays ‘ ON LINE. ’ When displaying an error message When operating normally When displaying no message Turn the LCD contrast adjustment control with a small Philli[...]

Before Operation 22                                        1 Power On/Off Turning off the power 1. Turn off the power switch on the back of the printer. 2. The green LED power indicator goes off and any message on the LCD screen disappears.[...]

Before Operation 23 2 Normal Operating Mode When the power is turned on, the printer enters normal operating mode. The control keys function as follows: ON LINE Pause key (PAUSE) Temporarily pauses printing. ‘ Pause ’ is displayed on the LCD screen. If pressed during printing, printing will stop after the current label is printed. Press the Pau[...]

Before Operation 24 3 Printer Setup Mode In this mode, the print mode, optional equipment ON/OFF and sensor selections are set up. Control keys function in the following. The printer configuration settings are stored in memory so they are maintained even after the power is turned off. Example Changing the paper gap sensor to the black line sensor 1[...]

Before Operation 25 3 Printer Setup Mode 3. Change the paper gap sensor to the black line sensor with the Feed key. 4. Return to normal operating mode with the Stop key. Peeling sensor Auto-cutter Tearing Sensor selection Transfer DirectTM PeelOFF PeelON CutOFF CutON TearOFF TearON Edge Reflect ContinuP Mode item Indication Edge Reflect Reflect ON [...]

Before Operation 26 4 Self-Test Mode In this mode, self-test printing is performed. With this test printing, you can check the current printer configuration settings and print quality. After loading the paper and ribbon, operate the printer as follows: 1. Press an d hold the Feed key while turning the printer on. When label paper is used: Hold down[...]

Before Operation 27 4 Self-Test Mode Check the following items in the self-test mode. Check item Cause Remedy Head disconnected Replace head Dot missing Dust adhered Clean head （→ Section 5 Chapter 4 ） Head offset changed in position Adjust head offset ( → Section 1 Chapter 4) Totally blurred Printing energy low Adjust printing energy （?[...]

Before Operation 28 5 System Maintenance Mode In this mode, the communication, adjustable sensor ON/OFF and sensor voltage selections are set up. The printer configuration settings are stored in memory so they are maintained even after the power is turned off. Control keys function as follows: Example Setting the black line sensor voltage 1. First [...]

Before Operation 29 5 System Maintenance Mode 3. Change the paper gap sensor voltage to the black line sensor voltage with the Feed key. 4. Return to normal operating mode with the Stop key. Baud rate Data length Native ※ 1 Adjustable sensor ※ 3 Voltage setting ※ 4 9600bps 19200bps 8bits 7bits NativeON NativeOF AJSensOF AJSensON PE *.**V BL *[...]

Before Operation 30                                                                         5 System Maintenance Mode ※ 1 Native Normally ‘ NativeON ’ is used. See the Command Reference for details. ※ 2 Feed amount See the Command Reference for details. ※ 3 Command co[...]

Before Operation 31 6 Returning to Factory Setting To return the configuration already set in the printer setup mode or system maintenance mode to the factory setting, proceed as follows: Turn off the power switch. Press and hold the Pause, Feed and Stop keys simultaneously while turning on the power switch, and further continue holding down those [...]

Before Operation 32[...]

Chapter 3 Paper and Ribbon 33     Chapter 3           Paper and Ribbon 1 Kinds of Paper 2 Media Handling (When Using Front Sensors) 3 Media Handling (When Using Adjustable Sensor) 4 Paper Setting 5 Kinds of Ribbon 6 Ribbon Setting[...]

Chapter 3 Paper and Ribbon 34 1 Kinds of Paper Item Specification Kinds of paper • Thermal-transfer paper • Direct-thermal paper The printer is capable of printing on direct-thermal or thermal-transfer paper. The paper must be high-quality. Otherwise, good print quality and extended print head life cannot be guaranteed. Type of paper • Label [...]

Chapter 3 Paper and Ribbon 35 2 Media Handling (When Using Front Sensors) The front sensors consist of the transparent-type and reflective-type photosensors and the position of a label or tag is detected as follows: Transparent-type photosensor: Detects paper gap between labels and tag paper notch. Reflective-type photosensor: Detects black line. N[...]

Chapter 3 Paper and Ribbon 36 3 Media Handling (When Using Adjustable Sensor) The adjustable sensor is the standard for CLP-7001 and CLP-7401 but it is the optional for CLP- 7002. Check that the adjustable sensor is set to ‘ AJSensON. ’ (See Chapter 2.) Minimum value mm   (in) Maximum value mm   (in) Ａ Label width ２５．４０ （ 1.0 [...]

Chapter 3 Paper and Ribbon 37 4 Paper Setting The printer is designed for easy loading of paper. Open the printer cover and set the paper as follows: 1. Push down the open lever to open the print head. 2 . Push down the open guide lever to lift the open guide up . 3 . Attach the roll guide to the roll holder and insert this in the hole of the roll [...]

Chapter 3 Paper and Ribbon 38 4 Paper Setting 4 . ① Set the paper flush against the fixed paper guide on the left side. ② Guide the paper positively with the movable paper guide. ③ Align the paper top left edge with the notch of the tearing plate. 5 . Slightly hold down the paper so as not to be skew and push down the open guide for closing. [...]

Chapter 3 Paper and Ribbon 39 Note: Make certain the green part is pressed properly. Otherwise, the printer mechanism may fail to close. 7 . Clos e the printer cover. 8 . Turn on the power to the printer. The LCD screen on the control panel will display ‘ ON LINE. ’ Press the Feed key. The paper will advance to the next label and stop.[...]

Chapter 3 Paper and Ribbon 40 5 Kinds of Ribbon Item Specification This printer uses a solid ink ribbon. ・ Wax Multipurpose ribbon. ・ Wax resin Multipurpose, high-quality ribbon. Kinds of ribbon ・ Resin Special ribbon with weather resistance. When using this type, set the print speed slower and the printing energy greater . Type of ribbon Bot[...]

Chapter 3 Paper and Ribbon 41 6 Ribbon Setting   This printer is designed for easy loading of ribbon. Open the printer cover and set the ribbon as follows: 1. Push down the open lever to open the print head. 2. Insert the ribbon shaft in the hole of the ribbon until it is in its deepest position. 3. Set the ribbon holder on the transfer frame. 4.[...]

Chapter 3 Paper and Ribbon 42 6 Ribbon Setting 5. Turn the knob on the front si de in the direction of arrow to remove the slack of the ribbon. 6 . Push down the green part on the front side until it clicks to securely close the printer mechanism. Note: Make certain the green part is pressed properly. Ot herwise, the printer mechanism may fail to c[...]

Chapter 3 Paper and Ribbon 43     Chapter 4           Printer Adjustments 1 Using Paper Other Than the Recommended (Head Offset Adjustments) 2 Using Narrow Paper (Head Pressure Adjustments) 3 Using Narrow Ribbon (Ribbon Tension Adjustments) 4 Adjustable Sensor (For CLP - 7001/7401) 5 Cleaning[...]

Chapter 3 Paper and Ribbon 44 1 Using Paper Other Than the Recommended (Head Offset Adjustments) The printer has already been factory-set to the proper print quality when using the recommended label paper. If the print quality is inferior because of the different type of paper, adjust the head offset as follows: (a) When using standard label, slick[...]

Chapter 3 Paper and Ribbon 45 2 Using Narrow Paper (Head Pressure Adjustments) The printer has already been factory-set to the paper width of 112 mm (4.4 in). When you use narrow paper, adjust the head pressure as follows: 1. Looking at the check window on the upper frame, align the mark (the left edge of white plastic) with the width of the paper.[...]

Chapter 3 Paper and Ribbon 46 3 Using Narrow Ribbon (Ribbon Tension Adjustments) If ribbon slips or wrinkles during printing, adjust the ribbon tension. The printer has already been factory-set to the ribbon width of 114 mm (4.5 in). When you use a different ribbon, adjust the ribbon tension as follows: 1. Hold the ribbon roll by one hand on the si[...]

Chapter 3 Paper and Ribbon 47 4 Adjustable Sensor (For CLP-7001/7401)      ※ The adjustable sensor is the optional for CLP-7002. Operating procedure: 1. Move the adjustable sensor to y our required detection position by tuning the adjustable knob. Measure your detection position beforehand. To set the detection position, align the scale m[...]

Chapter 3 Paper and Ribbon 48 5 Cleaning Wipe off any foreign matter such as ribbon or paper residue, dust and adhesive substance stuck to the thermal head, ribbon guide roller, platen etc with the accessory cleaning pen or a soft cloth soaked in ethyl alcohol. Cleaning of the thermal head is essential to guarantee print quality and extend print he[...]

Chapter 3 Paper and Ribbon 49   C C h h a a p p t t e e r r 5 5           T T r r o o u u b b l l e e s s h h o o o o t t i i n n g g 1 Error Messages 2 Power Troubleshooting 3 Paper Feed Troubleshooting 4 Ribbon Feed Troubleshooting 5 Print Troubleshooting 6 Interface Troubleshooting[...]

Chapter 3 Paper and Ribbon 50 1 1 E E r r r r o o r r M M e e s s s s a a g g e e s s When there is a problem with the printer: - A buzzer sounds . - The error indicator lights up. - An error message is displayed on the LCD screen . Error descriptions and corrective actions are shown below. 1 Error descriptions and indications Description Indicatio[...]

Chapter 3 Paper and Ribbon 51                                      1 Error Messages 2 Error indications and corrective actions Indication Description Corrective actions Battery Battery dead Automatically returned after displaying the error for a certain time. Change the lithium bat[...]

Chapter 3 Paper and Ribbon 52 (communication control)                                      1 Error Messages Indication Description Corrective actions OverHeat Cooling Head overheat Wait until the head temperature goes down. When the temperature becomes low, the remaining printing r[...]

Chapter 3 Paper and Ribbon 53                                      1 Error Messages Indication Description Corrective actions RibonOut Ribbon end Check the contents and clear with the Stop key. Install the ribbon. Check that ribbon winds properly. Correct the faulty setting of the [...]

Chapter 3 Paper and Ribbon 54 2 2 P P o o w w e e r r T T r r o o u u b b l l e e s s h h o o o o t t i i n n g g Problem Cause and remedy No power even with power switch turned ON. • Power cord is not properly connected to the outlet. • Power cord is not properly connected to the power inlet. • Input voltage is not correct; input voltage is [...]

Chapter 3 Paper and Ribbon 55 3 3 P P a a p p e e r r F F e e e e d d T T r r o o u u b b l l e e s s h h o o o o t t i i n n g g Problem Cause and remedy Paper doesn't feed. ･ Wrong paper path. ･ Mechanism head is open. → Use correct path. (See Chapter 3) → Close the mechanism head. Paper skew. ･ Edge of paper is not in contact with[...]

Chapter 3 Paper and Ribbon 56 4 4 R R i i b b b b o o n n F F e e e e d d T T r r o o u u b b l l e e s s h h o o o o t t i i n n g g Problem Cause and remedy Ribbon doesn't wind. ･ Wrong ribbon path. ･ Ribbon wind ing direction is reversed. ･ Ribbon holder and winder tension is not correct. ･ Ribbon and paper are not proper. → Use c[...]

Chapter 3 Paper and Ribbon 57 5 5 P P r r i i n n t t T T r r o o u u b b l l e e s s h h o o o o t t i i n n g g Problem Cause and remedy Printing doesn't start. ･ Power to the printer is not t urned on. ･ Printer is not properly connected to the computer. ･ Printer configuration setting is not proper. → Turn on the power switch. If p[...]

Chapter 3 Paper and Ribbon 58 Other printing abnormalities ･ Check the error message on LCD screen and correct it according to the descriptions on Section 1: Error Messages, Chapter 5 .[...]

Chapter 3 Paper and Ribbon 59 6 6 I I n n t t e e r r f f a a c c e e T T r r o o u u b b l l e e s s h h o o o o t t i i n n g g Problem Cause and remedy Printer doesn't print. The following may be the probable causes: Print disordered. Error message is displayed and printer doesn't print. ･ Interface cable is not properly connected. ?[...]

Appendixes 59                     Appendixes 1 Options 2 Specifications[...]

Appendixes 60 1 Options ● Factory and dealer (reseller) options 1. Auto-Cutter Cutting method Rotary cutter Max. thickness of cut paper     0.25 mm     0.01 in Specifications Min. length of cut paper     25.4 mm     1.0 in     Remarks See the user ’ s manual of the auto-cutter for details. 2. Peeler Width of paper 25[...]

Appendixes 61 1 Options ● User options 4. PCMCIA Memory Card Card type PCMCIA Type I flash memory card Storing print format files Data in the field register area can be stored and loaded Storing graphic data Graphic data such as a corporate logo can be stored and recalled from the PCMCIA memory card and combined with field data and printed Summar[...]

Appendixes 62 2 Specifications ● Main Specifications       Item CLP-7001/7002 CLP-7401 Main scanning line density: 203 dots/in (8 dots/mm) Main scanning line density: 400 dots/in (15.75 dots/mm) Resolution Sub-scanning line density: 203 dots/in (8 dots/mm) Sub-scanning line density: 406 dots/in (16 dots/mm) Printing method Direct-therma[...]

Appendixes 63 Paper core inner diam. 25.4 mm ± 0.254 mm 1 in ± 0.01 in ←[...]

Appendixes 64 2 Specifications ● Main Specifications   Item Description Bar code on-board may vary depending on the model and destination. See the Command Reference for details Bar codes ・ CODE 3 of 9 ・ UPC-A ・ UPC-B ・ Interleaved 2 of 5 ・ CODE 128 ・ EAN13 ・ EAN8 ・ CASE CODE etc Font and size on-board may vary depending on the m[...]

Appendixes 65 2 Specifications ● Main Specifications   Item Description UL 1950 CSA No. 950 120V system 120V : U.S.A./ Canada FCC Part 15 Subpart B class A EN 60950 EN 55022 class A EN 55024 Standards 230V system 220V − 240V: Europe EN 61000 - 3 - 2, 61000-3-3 Operating conditions Temperature: 5 − 35 ° C (41 − 95 ° F) Humidity: 30 − 8[...]

Appendixes 66 2 Specifications ● Interface The printer is connected to a computer and prints labels according to the command from the computer. Two systems of interface connection to a computer are shown below. 1. Serial interface : RS-232C System Asynchronous serial interface RS-232C Connector DSUB 25-pin Handshaking XON/XOFF and CTS/DTR Receive[...]

Appendixes 67 2 Specifications ● Interface Specifications 3. RS-232C loopback test After connector wiring as shown in the figure, place the printer into self-test mode. The printer will receive data that has been transmitted by printer itself and the test of receiving and transmitting data will be performed. RS-232C loopback test[...]

Appendixes 68 2 Specifications ● Interface Specifications 4. RS-232C protocol ① X-ON/X-OFF system (see figure) This is a control system in which the data transmitting request signal (X-ON (11H) code) and the data transmitting stop signal (X-OFF (13H) code) are output. Requirements of output of X-ON code: ・ When the power is switched to ON. ?[...]

Appendixes 69 2 Specifications ● Interface Specifications 5. Interface pin assignment The serial and parallel pin assignment tables are shown below. n Serial interface pin ass ignment table Pin No. Signal Input/Output Description 1 F.GND Output Frame ground 2 TXD Output RS-232C output data 3 RXD Input RS-232C input data 4 RTS Output RS-232C (pull[...]

Appendixes 70[...]

Appendixes 71 2 Specifications ● Interface Specifications n Parallel interface pin assignment table Pin No. Signal Input/Output Description 1 STROBE Input 8-bit data reading signal 2 − 9 DATA1-8 Input 8-bit parallel signal 10 ACKNLG Output 8-bit data request signal 11 BUSY Output Signal specifying printer Busy 12 PERROR Output Signal specifying[...]

Appendixes 72 2 Specifications ● Example of Connection to a Computer When RS-232C is used: (IBM PC compatible) Communication control: XON/XOFF or CTS/DTR "PC" (DB25P) 1 2 3 5 7 6 20 PRINTER (DB25P) 1 3 2 20 7 4 5 F.GND TXD RXD CTS S.GND DSR DTR F.GND RXD TXD BUSY S.GND RTS CTS[...]

Appendixes 73 2 Specifications ● Tear-Off Function The tear-off function eliminates the waste of labels when tearing manually. I t allows the paper to automatically advance to the tear position after printing. When this function is turned on, paper will be fed to the manual tear position after printing . The printer will feed back paper to the st[...]

Appendixes 74 2 Specifications ● Tear-Off Function 2. Tear-off when printing ・ If set, the tear-off feature will start if no data is transmitted from the computer after printing. If data is transmitted continuously from the computer, the tear-off function will be suppressed. Tear-off is only performed for the final label of each batch processin[...]

Appendixes 75 2 Specifications ● Tear-Off Function 3. Tear-off when feeding ・ The paper is fed to the tear position. ・ When the manual tearing is needed, tear the label at this time. ・ Perform next feeding or label printing. If the Feed key is pressed or next print data is transmitted from the computer, the printer will feed back paper to t[...]

Appendixes 76 2 Specifications ● Cut Position Adjustments ・ The cut position can be specified with the ‘ fnnn ’ of the system-level commands. When the tear-off function is turned on, the following initialization value is set in the printer. Initialization value: fnnn = f73 5 (73. 5 mm) The values higher or lower will increase or decrease th[...]

Citizen America Corporation 831 S. Douglas Street, Suite 121 El Segundo, CA 90245 (310) 643-9825 U.S.A. Citizen Systems Europe Ltd. Mettinger Strasse 11 73728 Esslingen Germany 337 Bath Road, Slough Berkshire, SL1 5PR United Kingdom JE99507-0 1 (7090389 1 ) Printed in Japan[...]