Citizen CT-S310II manual

LINE THERMAL PRINTER MODEL CT-S310II User’s Manual[...]

WEEE MARK En Wenn Sie dieses Produkt entsorgen wollen, dann tun Sie dies bitte nicht zusammen mit dem Haushaltsmüll. Es gibt im Rahmen der WEEE-Direktive innerhalb der Europäischen Union (Direktive 2002/96/EC) gesetzliche Bestimmungen für separate Sammelsysteme für gebrauchte elektronische Geräte und Produkte. Ge Si vous souhaitez vous débarr[...]

Declaration of Conf ormity This printer confor ms to the following Sta ndards: The Low Voltage Directive 2006/ 95/EC, the EMC Directive 2004/108/E C, the RoHS Directive 2002/95/EC, and the WEEE Directive 20 02/96/EC. LVD : EN60950-1 EMC: EN55022 Class A EN61000-3-2 EN61000-3-3 EN55024 This declaration applies only to the 230-V model. IMPORTANT : Th[...]

—1— GENERAL PREC A UTIONS z Before using this product, be sur e to read thro ugh this manual. After having read this manual, keep i t in a safe, readily accessible place for future reference. z The informatio n contained herei n is subject to cha nge without prior notice. z Reproduction or transfer of part or al l of this docum ent in any mean [...]

—2— Before using this product fo r the first time , carefully read these SAFETY PRECAUTIONS. Improper handling may resu lt in accident s (fire, electric sh ock or injury). In order to prevent injury to operators, third partie s, or damage to property, special warning symbols are used in the User’s Manual to ind icate important items to be str[...]

—3— PRECA UTIONS ON PRINTER INS T ALLA TION WA R N I N G  Do not use or store this product in a p lace where it will be exposed to: * Flames or moist air . * Direct sunlight . * Hot airflow or radiation from a h eating device. * Salty air or corrosive gases. * Ill-ventilated atmo sphere. * Chemical reactions in a laborato ry . * Airborne oil[...]

—4— CA U T I O N Do not use the print er under the following conditi ons.  A void locations subject to vibration or instability .  A void locations where the printer is not level. • The pr inter may f all and cause an i njury . • The quality of printing may det erior ate.  Do not obstruct the printer ’ s air vents.  Do not pla[...]

—5— PRECA UTIONS IN HANDLING THE PRINTER WA R N I N G Please observe the following precaution s for power source and power cord:  Do not pl ug or unplug th e power cord wit h a wet hand.  Use the printer only at the specif ied su pply voltage and frequency .  Chec k to mak e sure that the supp ly outlet from whic h the print er is powe[...]

—6— CA U T I O N Caution label is attac hed in the posit ion shown in the fo llowing figure. Carefully read the handling prec autions before using the print er .  Do not transport this printer with the paper roll inside. • Pr inter f ailure or damage may occur . T o prevent possible malfunction or failu re observe the following.  Do not[...]

—7— CA U T I O N T o prevent injury and printer failures from wor sening, observe the following:  While the paper cover is open, be carefu l to not touch the manual cutter that is in the paper eject slot.  Do not touch the printing su rface of the thermal head.  Do not touc h any of the moving parts (e.g., paper cutter , gear s, active[...]

—8— 1. GENERAL OUTLINE .............. ...................................................... 9 1.1 Features .. ................ ............. ................ ................ ............. .............. 9 1.2 Unpacking .............. ................ ............. ................ ................ ......... 10 1.3 Model Classificat ion ......[...]

—9— The CT-S310II line thermal printer series is designed for use with a broad array of terminal equipment including data, POS, and ki tchen terminals. These printers have extensive features so they can be used in a wide range of applications. z High-speed (160 mm/s) printing z Compact design (maxi mum 83-mm paper rol l size) z Built-in power s[...]

—1 0— Make sure the following items are included with your prin ter. Model numbers indicate printer features according to the following classification system. 1 .2 Unpac king z Printer: 1 z AC power cord: 1 z Power switch cover: 1 z USB cable * :1 z Sample paper roll: 1 roll z CD-ROM: 1 z Quick Start Guide: 1 z Rubber feet: 4 z Partition: 1 z W[...]

—1 1— Notes: *1: When paper width is 80 or 58 mm. *2: The number of printable columns is selected using a memory switc h. The numbers of co lumns noted in this table re fer to typical models. The number of columns varies depending on specifications. *3: Characters appear small because the dimensions include a blank area surrounding eac h chara [...]

—1 2— Names of parts z Paper cover Open to load paper. z Cover open lever Use this lever to open the paper cover. z Front cover Open and close this cover to clear a cutter lock. z Power switch Press this switch to tu rn the power on or off. 2. EXPLANA TION OF PRINTER P ARTS 2.1 P rinter Appearance Refe r to 4.3 Cleari ng a Cut ter Loc k (2) Pap[...]

—1 3— Operation pa nel z POWER LED (green) Lights when the power is on, tu rns off when th e power is off. Flashes when data is incoming or a memory erro r has occurred. The light dims w hen entering the energy saving mode and b rightness slowly changes. z ERROR LED (red) Flashes if the prin t head is hot, the paper cover is op en, a cutter loc[...]

—1 4— Rear connectors z Interface connector (USB, serial) Connects to the inte rfac e cable (USB, serial). z Cash drawer kick-out connector Connects to the cable from the cash drawer. z AC inlet Connects to the AC powe r cord. z USB cable clamp Fixes the USB cable in place to pr event it from being pulled out. Interface connector (USB, serial) [...]

—1 5— z Platen Feeds the paper. z Manual cutter For cutting the pape r manually. z Auto cutter For cutting the pa per automatically. z Print head (thermal) Prints characters and grap hic data on paper (paper rol ls). z Paper end sensor (PE sensor) Detects when there is no paper. Printin g stops when this sensor detects there is no paper. 2.2 In[...]

—1 6— z Buzzer Buzzes when errors occu r or when operations or command operations are performed. z User memory You can save user-defined logo and ch aracter data in this memory. Data remains stored in this memory ev en if the printer is turned off. For information on how to save data, refer to the Command Ref erence. z Memory switch Setting of [...]

—1 7— z Paper saving functions You can set the following functions to save paper by setting the MSW8-3 to 8-5 memory switches. • Delete top margin The printer ba ck feeds when printin g st arts to eliminate the top margin from the paper. Set the amount of back feed. • Line gap red uction The distance between lines at line feed is automatica[...]

—1 8— 1. Turn off the power. 2. Connect the AC power cord to the AC inlet, and insert the plug into an electric outlet. 3. SETUP 3.1 Connecting the A C P ow er Cord CA U T I O N  Use an AC power source that does not also supply power to equipment that generates electromagne tic noise.  Pulling on the AC power cord may damage it, cause a f[...]

—1 9— 1. Turn off the power. 2. Orient the interface cable correctly an d insert it into the interface connector. Use a serial interface cable with the connection layo ut shown below. 3.2 Connecting In terface Cables CA U T I O N  When disconnecting the cable, always hold the connector.  Be careful not to insert the USB interface cable in[...]

—2 0— 1. Turn off the power. 2. Con firm the orientation of the cash drawer kick-out cable conn ector and connect it to the cash drawer kick-out connector at th e back of the printer. 3. Remove the screw for the ground wire. 4. Screw the cash drawer’s ground wire to the body of the printer. 3.3 Connecting the Cash Dra w er CA U T I O N  Co[...]

—2 1— (1) Connector pin configuration (2) Electric characteristics 1) Drive voltage: 24 VDC 2) Drive current: Approx. 1 A max. (not to exceed 510 ms.) 3) DRSW signal: Signal levels: “L” = 0 to 0.8 V, “H” = 2 to 3.3 V (3) DRSW signal DRSW signal statu s can be teste d with the DLE+EOT, GS+a, or GS+r command. (4) Drive circuit No. Signal [...]

—2 2— The printer can be used horizontal ly , vertically, or installed on a wall. Vertical installation Use the rubber feet provided when using the printer in a vertical installation. Attach the rubber feet to the four square indentatio ns on the back of the printer. Wall installa tion Request a service person to install th e printer on a wall.[...]

—2 3— 1. Turn off the power. 2. P ull the cover open lever forward and op en the paper cover. 3. Set the partition provided in a slot that matches the size of the paper roll you are using. However, to use an 80 mm w ide paper roll, remove the partition. 4. See “5 .3 Manual Setting of Memory Switches” to change the wid th of the print area. [...]

—2 4— The service life of the prin t head was increased by redu cing the pressure that it contacts the paper. Long Life Pri nt (LLP) is enabled b y chan ging the position s of the lever switches inside the paper cover. 1. Turn off the power. 2. P ull the cover open lever forward and op en the paper cover. 3. Use a screwdriver or other pointed o[...]

—2 5— 1. Turn on the powe r. 2. P ull the cover open lever forward and op en the paper cover. 3. Load the paper roll so that the printable si de of the paper is f acing down, as sh own by arrow A. 4. P ull a few cm of paper straight out in the d irection of arrow B. 5. Close the p aper cover until you hear a click. Paper is fed and cut automati[...]

—2 6— Attach this cover to prevent th e power switch from being used. 1. P ress the power switch cover on to the po wer switch compartment un til it clicks. Put a screwdriver or other pointed object into the groo ves on the power switch cover to remove it. The driver and utilities are on the CD-ROM provided in the package. Install them if n ece[...]

—2 7— A dirty print head or platen m ay reduce printing quality or cause malf unctions. We recommend clea ning the printe r period ically (every 2 to 3 months) as shown below. 1. Turn off the power. 2. P ull the cover open lever forward and op en the paper cover. 3. Wait a few minutes until the print head cools. 4. Use a cotton swab dampened wi[...]

—2 8— The ERROR LE D flashes and the a uto cutt er blade remains extended because a foreign object or paper jam is obstructing it. If the ERROR LED is flash ing, clear the locked cutter as shown below. 1. Turn on the powe r. 2. P ull the cover open lever forward and op en the paper cover. 3. Remove any jammed paper incl uding any scraps of pape[...]

—2 9— The paper cover is designed to be open ed if the cutter locks by pressing the cover open lever. If the bl ade of the auto cutter stil l remains extende d, use the following pr ocedure to clear the l ocked cutter. 1. Turn off the power. 2. Open the front cover in the direction of the A arrow. 3. Lift the protective sheet and turn the cutte[...]

—3 0— While paper is loaded, pre ss and hold the FEED butto n while turning the power on. Hold the FEED button do wn for about one second and then re lease it to start self-printing. The pri nter prints its model name, version, memo ry switch settings, and a li st of built-in fonts. 4.4 S elf-printing Buffer size Serial communication status Int[...]

—3 1— Print received data in hexadecimal. If problems such as missing or duplic ated data occur, this fu nction allows you to check whether or not th e printer is receiving data correctly. How to do hexadecimal dump printing 1. Lo ad paper. 2. Wh ile the paper cover is open, press and ho ld the FEED button while turning the power on, and then c[...]

—3 2— z Paper-end When the end of the roll of paper is detected, the ERROR LED lights. Load a new paper roll. z Paper cover open When the paper cover is open, the ERROR LED lights . If the paper cover is opened durin g printing, the ERROR LED flashe s. Check the paper and alwa ys pull a few cm of paper straight ou t of the printer before closin[...]

—3 3— The status display for vari ous messages is shown below. Notes: *1: If the p aper cover or front cover is open in standby. *2: If the p aper cover or front cover is open when printing or feeding paper . *3: Buzzer sounds when MSW5-1 (buzzer setting) is set to ON. However , the conditions under which the buzzer sounds vary depending on the[...]

—3 4— (Unit: mm) 5. O THER 5.1 External V iews and Dimensions 195 140 132[...]

—3 5— Use the paper shown i n the following table or p aper of the same quality. (Unit: mm) 5.2 P rinting P aper P aper type Product name Recommended thermal roll paper TF50KS-E2D, TF50KS-E or TF 60KS -E from Nippon Paper PD150R or PD160R from Ohji Paper P A220AG, HP220A, HP220AB-1, F230AA or P220AB from Mitsubishi Pa per CA U T I O N Use therm[...]

—3 6— Memory switches a re used to set variou s printer settings. The memory switches can be set manual ly (set by hand on the pri nter) or by comman ds. This section explains how to p erform manual settings. For information on how to set the memory switch es using commands, please refer to the Command Reference. Quick setting mo de The setting[...]

—3 7— Note: *: EPSON is a registered trademark of Seiko Epson Corporation. Individual setting mod e Set the memory switches individually. Do the settings while confir ming the memo ry switch function and settings on the printout. 1. Lo ad paper. 2. Wh ile the paper cover is open, press and ho ld the FEED button while turning the power on. 3. Pr[...]

—3 8— 5. P ress the FEED button for at least two second s. A setting for the m emory switch is printed, through the cycle, eac h time the FEED button is press ed for at least two s econds. Press the FEED button for at least t wo seconds to cycle throug h the list until the function of the memory switch you want to change is prin ted. 6. Press t[...]

—3 9— The function o f each memory switch is shown in the foll owing table. (Shaded values are factory settings.) Switch no . Function OFF ON MSW1- 1 Power O N Info Va l i d Not Se nd MSW1- 2 Buffer Si ze 4K bytes 45 bytes MSW1-3 Busy Condition Fu ll /Err Full MSW1- 4 Receive Error Pr int“?” No Print MSW1- 5 CR Mode Ignored LF MSW1-6 R eser[...]

—4 0— Notes: Precautions reg arding memory switc h settings *1: MSW2-3 If the spacing expands because pri nt feed stops during printing b ecause transfer of print data is slow, a whi te streak may appear at the point that th e first point it stops. It is possible to avoid the white streak by enabling MSW2 -3 to improve print qua lity . However,[...]

TZ74967-00F A09754E-1103[...]