Compaq SRS4FXXXX-100 manual

My Presario - Getting Started www .compaq.com 250029-371[...]

Notice © 2001 Compaq Computer Corporation COMP A Q and the Compaq logo Registered in U.S. Pa tent and T rademark Office. Microsoft and W indows are trademarks of Microsoft Corporation. All other product names mentioned herein may be trademarks or registered trademarks of their respecti ve companies. Compaq shall not be liable for technical or edit[...]

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M Y P RESARIO —G ETTING S TARTED C ONTENTS i C C C Ch h h ha a a ap p p pt t t te e e er r r r 1 1 1 1 I II In n n nt t t tr r r ro o o od d d du u u uc c c ct t t ti i i io o o on n n n. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

ii C ONTENTS M Y P RESARIO — G ETTING S TARTED Keyboard Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Using CD/DVD Control Buttons . . . . . . . . . . . . . . . . . . . . . 2-4 Using Internet Zone Buttons . . . . . . . . . . . . . . . . . . . . . . . 2-5 Customizing the Internet Zone Buttons . . . . . . .[...]

M Y P RESARIO — G ETTING S TARTED C ONTENTS iii C C C Ch h h ha a a ap p p pt t t te e e er r r r 3 3 3 3 W W W We e e el l l lc c c co o o om m m me e e e t t t to o o o t t t th h h he e e e W W W We e e eb b b b . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

iv C ONTENTS M Y P RESARIO — G ETTING S TARTED C C C Ch h h ha a a ap p p pt t t te e e er r r r 5 5 5 5 C C C Co o o om m m mp p p pu u u ut t t te e e er r r r U U U Up p p pg g g gr r r ra a a ad d d de e e es s s s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

M Y P RESARIO — G ETTING S TARTED I NTRODUCTION 1-1 In This Chapter In tr oduc tion Congratulations! As the owner of a new Compaq Internet PC, you have joined the world-wide community of Presario computer users. Once your computer is set-up and connected to the Internet, you can explore vast regions of information, entertainment, and online servi[...]

1-2 I NTRODUCTION M Y P RESARIO — G ETTING S TARTED Who Should Read This Guide? This guide is designed for both beginners and experienced computer users.Y ou can read from cover to cover to learn basic information about your computer or scan the guide for information on a specific topic. The Glossary , in the back of this guide, has brief definit[...]

M Y P RESARIO — G ETTING S TARTED I NTRODUCTION 1-3 Symbols and Graphics Used W arnings and cautions are displayed to protect you from injury , your equipment from damage, and your files from data loss. Symbols and Graphics Used The following words and symbols have special meaning in this guide and the CD documentation: Failure to follow directio[...]

1-4 I NTRODUCTION M Y P RESARIO — G ETTING S TARTED Where Can I Find Information? Information is available in several forms: printed documents, electronic documents on the CD that came with your computer , and the Compaq W eb site. Use this guide as your first point of reference, and then refer to the following documents: ➜ Quick Set-Up poster [...]

M Y P RESARIO — G ETTING S TARTED I NTRODUCTION 1-5 Safety Y our computer is an electrical device. T reat it with care to avoid personal injury and damage to the equipment. T o r educe the risk of electric shock and damage to the equipment, r ead the Safety and Comfort guide on the My Pr esario — Learning More CD befor e performing any pr ocedu[...]

1-6 I NTRODUCTION M Y P RESARIO — G ETTING S TARTED How Do I Find Informat ion on the CD-ROM? Using My Presario — Learning More CD 1. Choose the topic or manual you want to learn more about by clicking 2 times. 2. The screen displays the file hierarchy in the navigation panel on the left 1 and the contents on the right 2 . Note: Click the Plus [...]

In This Chapter M Y P RESARIO — G ETTING S TARTED U SING Y OUR C OMPUTER 2-1 Using Y our Co m p u t e r Y our Computer at a Glance, 2-2 K eyboard Basics , 2 -3 K eyboard Buttons , 2 -4 Scroll Mouse, 2-10 Speak ers , 2 -12 Diskette, Har d Dr iv e, CD-ROM, CD-R W , D VD-ROM, and D VD-R/RW Dr iv es , 2-1 3 2 In this chapter , you learn about the fol[...]

2-2 U SING Y OUR C OMPUTER M Y P RESARIO — G ETTING S TARTED Your Computer at a Glance Before you begin, you ’ ll want to become familiar with the components of your Compaq Presario. Some components have colour- coded connectors that match the ports on the back of your computer . Tip Your Computer at a Glance What ’ s in Front? 1 CD-ROM, CD-R[...]

M Y P RESARIO — G ETTING S TARTED U SING Y OUR C OMPUTER 2-3 Keyboard Basics The standard keys perform the following functions: ➜ Main keys are the typewriter-style keys. ➜ Function keys are the F1 through F12 keys. T wo of these keys are active even without a program running. F1 allows you to get help on W indows-related topics. F3 allows yo[...]

2-4 U SING Y OUR C OMPUTER M Y P RESARIO — G ETTING S TARTED Keyboard Buttons The keyboard buttons make it easier and faster to get on the Internet, use your favourite software, or listen to your favourite CD. Y ou might even want to watch a movie or send an e-mail. The CD/DVD control buttons provide a quick and easy way to play a CD or a DVD mov[...]

M Y P RESARIO — G ETTING S TARTED U SING Y OUR C OMPUTER 2-5 W ith the press of a keyboard button, you can get on the Internet fast, read your e-mail, or check out the latest in entertainment. Depending on which Internet Service Provider (ISP) you have, the default options provided by the Internet Zone buttons may vary . Until you set up your Int[...]

2-6 U SING Y OUR C OMPUTER M Y P RESARIO — G ETTING S TARTED Some Internet buttons have a default function, and others can be assigned a function such as calling up your favorite Internet page or reading your e-mail. After being assigned a function, these buttons can be reassigned to a different function. Y ou can access your favourite program, W[...]

M Y P RESARIO — G ETTING S TARTED U SING Y OUR C OMPUTER 2-7 After you assign the My Program D button settings, pressing the button automatically opens your selected software, W eb site, or document. Instructions for r eassigning this button ar e found on the My Pr esario — Learning More CD. The Vo l u m e C o n t r o l buttons allow you to con[...]

2-8 U SING Y OUR C OMPUTER M Y P RESARIO — G ETTING S TARTED If you ’ re going to be away from your computer but want to leave the power on, you can put your computer into Stand By mode. Y ou can set the amount of time that passes befor e your computer goes into Stand By mode. See the My Pr esario — Learning Mor e CD for instructions. Did you[...]

M Y P RESARIO — G ETTING S TARTED U SING Y OUR C OMPUTER 2-9 The system lights on the keyboard provide a quick status of your computer and keyboard settings. Post Office Pr otocol (POP) is a commonly used messaging pr otocol. The most widely used implementation of this pr otocol is POP3. POP3 is a r etrieval protocol, used to r etrieve mail messa[...]

2-10 U SING Y OUR C OMPUTER M Y P RESARIO — G ETTING S TARTED Scroll Mouse Y our computer comes with a scroll mouse. The scroll mouse directs a cursor on the W indows desktop. Y ou use the mouse to move quickly and easily through a document or W eb site. Instead of using the scroll bar to display pages, move the scroll wheel on your mouse forward[...]

M Y P RESARIO — G ETTING S TARTED U SING Y OUR C OMPUTER 2-11 AutoScroll allows you to move forward and backward through a document without having to move the mouse or mouse wheel continuously . The scr oll mouse can be customised for a left-handed user fr om the Mouse Pr operties dialog box. (Open the Contr ol Panel and right-click the mouse ico[...]

2-12 U SING Y OUR C OMPUTER M Y P RESARIO — G ETTING S TARTED Speakers (available on select models) Speaker options depend on which model you purchase. However , the JBL Platinum Series are the standard speakers that come with most new Compaq Presario monitors. Y ou can use the speakers freestanding or mount them to the side of the monitor . For [...]

M Y P RESARIO — G ETTING S TARTED U SING Y OUR C OMPUTER 2-13 Diskette, Hard Drive, CD-ROM, CD-RW, DVD-ROM, and DVD-R/RW Drives Using the Diskette Drive 1. Hold a diskette with the label facing up and the arrow on the diskette pointing toward the drive; then gently push the diskette into the drive. 2. T o remove a diskette, press the Eject button[...]

2-14 U SING Y OUR C OMPUTER M Y P RESARIO — G ETTING S TARTED The CD-ROM drive allows you to read data from a CD or listen to a music CD. The CD-R W drive allows you to read and write data to a disc(s) for storage, and allows you to listen to music or read data CDs. The DVD-ROM drive allows you to view your favourite movies, listen to music, or r[...]

M Y P RESARIO — G ETTING S TARTED U SING Y OUR C OMPUTER 2-15 A CD-ROM drive reads CDs, CD-R, and CD-R W media. DVD-ROM and DVD-R/R W drives read all CD media plus DVD discs. When you have finished listening to the CD, store the disc in the storage compartment on the front of your computer or in its protective case. T o adjust the volume, r efer [...]

2-16 U SING Y OUR C OMPUTER M Y P RESARIO — G ETTING S TARTED Y ou can only play a DVD movie from a DVD-ROM or DVD-R/R W drive. When you are finished watching a movie, store the DVD in its protective case. Y ou can contr ol the actions of the DVD player (pause, r ewind, etc.) from the CD/ DVD contr ol buttons on the keyboar d. Refer to Adjusting [...]

M Y P RESARIO — G ETTING S TARTED U SING Y OUR C OMPUTER 2-17 The CD-R W drive allows you to create your own CDs. Y ou can buy two types of media: CD-R and CD-R W . CD-R media can be played on most of the newer CD players, CD-ROM, and DVD-ROM drives. CD-R media can be written to only once. However , you can write to CD-R W media using multiple re[...]

2-18 U SING Y OUR C OMPUTER M Y P RESARIO — G ETTING S TARTED #[...]

M Y P RESARIO — G ETTING S TARTED W ELCOME TO THE W EB 3-1 In This Chapter Basic C oncepts , 3-2 Internet C onnec tion, 3-3 W eb Searches , 3-4 E-mail, 3-5 C onten t Advisor , 3-8 W elc ome to the W eb In just a few moments, you will be on the W orld W ide W eb. It is estimated that thousands of new users will be joining you to connect to the Int[...]

3-2 W ELCOME TO THE W EB M Y P RESARIO — G ETTING S TARTED Basic Concepts Internet, W eb, URL, hyperlinks, cyberspace — sound confusing? The Internet definitely has its own terminology . T ake a few moments to understand some basic concepts that will help you start surfing the W eb. T o begin surfing, you need to establish an Internet Service P[...]

M Y P RESARIO — G ETTING S TARTED W ELCOME TO THE W EB 3-3 Internet Connect ion Connecting with AOL If you have chosen AOL as your ISP and completed “ Setting the Internet Buttons to AOL, ” press the Instant Internet ∆ button to access the AOL home page. Screen varies with version of AOL. Internet Connection W eb pages are viewed with a W e[...]

3-4 W ELCOME TO THE W EB M Y P RESARIO — G ETTING S TARTED Web Searches One way to find what you ’ re looking for on the W eb is to use a search engine — your personal guide to the W eb. A search engine takes information that is scattered on W eb sites all around the world and lists it for easy viewing and printing. Note: AOL is available in [...]

M Y P RESARIO — G ETTING S TARTED W ELCOME TO THE W EB 3-5 E E E E- - - -m m m ma a a ai i i il l l l E-mail (electronic mail) is very similar to the mail the postal carrier delivers to your home or office — except much faster . Y ou can send letters, pictures, postcards — even music and video clips — to friends, family , and co-workers in [...]

3-6 W ELCOME TO THE W EB M Y P RESARIO — G ETTING S TARTED T o send and receive e-mail, you need an e-mail address so that your Internet Service Provider (ISP) will know where to “ pick up ” and “ deliver ” mail. The My Pr esario — Learning Mor e CD has information on finding e-mail addr esses. E-mail extensions identify the type of ser[...]

M Y P RESARIO — G ETTING S TARTED W ELCOME TO THE W EB 3-7 Now that you ’ ve connected to an ISP , set up Outlook Express, and have an Internet address, it ’ s time to write your first e-mail message. E-mail addr esses are written in a very specific way . Be sur e the e-mail addr ess you enter contains no spaces and has a period after the ser[...]

3-8 W ELCOME TO THE W EB M Y P RESARIO — G ETTING S TARTED Content Advisor Y ou receive e-mail messages automatically , even when your computer is shut down! Y our ISP stores these messages until you decide to open your e-mail program and read them. Content Advisor Reading Your Outlook Express E-mail Messages 1. Press the Instant E-mail ƒ button[...]

M Y P RESARIO — G ETTING S TARTED W ELCOME TO THE W EB 3-9 The Internet provides you with access to a wide variety ofinformation, but some information may not be suitable for every viewer . W ith Content Advisor , you can: ➜ Control Internet access. ➜ Set up a password. ➜ Set up a list of W eb sites that people who use your computer cannot [...]

3-10 W ELCOME TO THE W EB M Y P RESARIO — G ETTING S TARTED [...]

M Y P RESARIO — G ETTING S TARTED C OMMON T ASKS 4-1 In This Chapter C ommon Ta s k s In this chapter , you learn how to perform some of the more common activities with your new Internet PC. More details about these and other everyday activities can be found on the My Pr esario — Learning More CD. Print Basics , 4-2 Digital Audio Files , 4-3 Ga[...]

4-2 C OMMON T ASKS M Y P RESARIO — G ETTING S TARTED Print Basics T o print one or more pages from a document file or W eb page, you have to connect your printer and install the necessary software. These procedures are detailed in the “ Setting Up Y our Computer ” chapter in this guide. T o see what the document will look like when printed, s[...]

M Y P RESARIO — G ETTING S TARTED C OMMON T ASKS 4-3 Digital Audio Files In addition to music CDs, your computer can play digital audio files, such as music downloaded from the Internet. Y ou can download MP3 files and play them using Audio Manager software (available on select models). Digital Audio Files Playing Digital Audio Files 1. From the [...]

4-4 C OMMON T ASKS M Y P RESARIO — G ETTING S TARTED Games Y ou should always use the same disc drive (CD-ROM or DVD-ROM) that you used to install the game when you play the game. If you experience pr oblems installing or playing a game, contact the game manufactur er for assistance, or visit their W eb site for updates. Did you kno w ... Games Y[...]

M Y P RESARIO — G ETTING S TARTED C OMMON T ASKS 4-5 Software Y ou may want to purchase and install additional software. Software can be installed from a CD, DVD, or diskette, and it can be downloaded from a W eb site. The installation process automatically begins when you insert the CD in the disc drive. If the installation process doesn ’ t a[...]

4-6 C OMMON T ASKS M Y P RESARIO — G ETTING S TARTED If you download software from a W eb site, follow the installation instructions that are usually displayed on the W eb page. If installation instructions are not available, complete the steps listed here. Befor e downloading files of any kind fr om the Internet, make sur e that call-waiting is [...]

M Y P RESARIO — G ETTING S TARTED C OMPUTER U PGRADES 5-1 In This Chapter C omputer Upgr ades In this chapter , you learn how to access the internal parts of the computer and how to perform basic upgrades. Many components of the computer are replaceable and upgradable. This chapter should be used as a supplement to the instructions provided with [...]

5-2 C OMPUTER U PGRADES M Y P RESARIO — G ETTING S TARTED Internal Components Y our Computer is constructed with an Easy Access panel. This design makes accessing the internal parts easy . Failur e to disconnect the power fr om the computer may r esult in personal injury . ▲ ▲ ▲ ▲ Caution: Before working with the components inside the com[...]

M Y P RESARIO — G ETTING S TARTED C OMPUTER U PGRADES 5-3 Upgrading Components Memory is the workspace for your computer . Data and instructions are stored temporarily in memory . The most powerful processor and the fastest hard drive will not perform well without the workroom to keep the programme and data close at hand. There are several differ[...]

5-4 C OMPUTER U PGRADES M Y P RESARIO — G ETTING S TARTED Adding Components Adding an Expansion or Option Card Note: Some Presarios come with AGP slots for graphics card options onl y . 1. Complete the “ Accessing Internal Computer Components ” procedure. 2. Align the card 1 with the connector on the system board and with the rear connector s[...]

M Y P RESARIO — G ETTING S TARTED N EED S OME H ELP ? 6-1 In This Chapter Need Some Help? This chapter provides information on how to identify and fix common problems that may occur with your computer . W ithout contacting a technician, you can easily diagnose and fix many computer problems on your own. C ompaq Suppor t, 6- 2 Prev entativ e Care [...]

6-2 N EED S OME H ELP ? M Y P RESARIO — G ETTING S TARTED Compaq Support Compaq Support If you have a computer problem or question, check the following resources for answers: ➜ Review the “ Need Some Help? ” chapter in this guide for suggestions on how to fix the problem. ➜ Press the Help G button on the keyboard to access service and sup[...]

M Y P RESARIO — G ETTING S TARTED N EED S OME H ELP ? 6-3 Preventative Care & Maintenance Y our Presario is equipped with an integrated help and assistance tool from Microsoft and Compaq, providing simple click access to built-in product information, preventative care and maintenance assistance, and web links to online support and technical i[...]

6-4 N EED S OME H ELP ? M Y P RESARIO — G ETTING S TARTED How to Access Help The first step when you need help is to press the Help G button on your keyboard, giving you access to an integrated help and assistance tool from Microsoft and Compaq. The Compaq Help & Support Center provides a wealth of help and assistance, especially when you nee[...]

M Y P RESARIO — G ETTING S TARTED N EED S OME H ELP ? 6-5 How to Access Help, cont. ➜ Reinstall the software to its original state when you purchased the computer by using the Recovery CD. Y ou also have the option of restoring your computer to the way it was when you performed the last User Backup. When you restart your computer with the Recov[...]

6-6 N EED S OME H ELP ? M Y P RESARIO — G ETTING S TARTED Troubleshooting If a solution does not fix your problem, try all solutions for the symptom or try the solution a second time. Befor e contacting T echnical Support, keep in mind that the information needed to corr ect the pr oblem may be at your fingertips. T ry pr essing the Help G button[...]

M Y P RESARIO — G ETTING S TARTED N EED S OME H ELP ? 6-7 Symptom CD-ROM, CD-RW , or DVD-ROM drive cannot read a disc or takes too long to start. Recording audio CDs is difficult or impossible. CD-ROM, CD-RW, or DVD-ROM Note: See online Help in the Easy CD Creator software for detailed troubleshooting tips. Problem Solution CD has been inserted u[...]

6-8 N EED S OME H ELP ? M Y P RESARIO — G ETTING S TARTED Symptom Not reading drive: “ Abort, Retry , Fail? ” message appears. “ Non-system disk or disk error ” message is displayed. Diskette drive light stays on. Diskette drive cannot save information to diskette. Diskette Drive Problem Solution A non-formatted diskette has been inserted[...]

M Y P RESARIO — G ETTING S TARTED N EED S OME H ELP ? 6-9 Diskette drive cannot read a diskette. Symptom Screen is blank, and monitor power light is not lit. Screen is blank. Symptom Display (Monitor) Diskette drive has failed. Call Compaq T echnical Support. Refer to your Certificate of Warranty for details. Diskette is not formatted. T o format[...]

6-10 N EED S OME H ELP ? M Y P RESARIO — G ETTING S TARTED Symptom Computer seems to be locked up. Hard drive fault protection error message is displayed. Symptom Cannot connect to the Internet. Cannot automatically launch Internet programmes. Internet takes too long to download Web sites. Hard Drive Internet Access Problem Solution Programme in [...]

M Y P RESARIO — G ETTING S TARTED N EED S OME H ELP ? 6-11 Symptom Keyboard commands and typing are not recognised by computer . Mouse does not respond to movement or is too slow . Mouse will only move vertically or horizontally . Keyboard and Scroll Mouse Problem Solution Keyboard connector is not properly connected. 1. On the Windows taskbar , [...]

6-12 N EED S OME H ELP ? M Y P RESARIO — G ETTING S TARTED Symptom Insufficient memory messa ge is displayed. Symptom Computer will not turn on. “ Illegal Operation has Occurred ” error message is displayed. Computer will not start. Memory Power Problem Solution All memory in computer is being used by open programmes, and memory is needed for[...]

M Y P RESARIO — G ETTING S TARTED G LOSSARY 1 1394 port A new type of connector for plugging in peripherals with extremely fast data transfer rates, such as video cameras. B back up T o copy files in case the original files are lost or damaged. brow ser Software that searches for , displays, and downloads text, graphics, sound, and video from the[...]

2 G LOSSARY M Y P RESARIO — G ETTING S TARTED E e-mail (elec tr onic mail) Messages sent over the Internet. F fa x mo de m A modem that allows your computer to transmit and receive faxes. file extension A period and three characters after a file name that indicate the programme in which the file was created. For example, filename.doc . The .doc e[...]

M Y P RESARIO — G ETTING S TARTED G LOSSARY 3 minimise T o shrink a running programme window into a button on the W indows taskbar by clicking the Minimise Q button — the button with the minus sign in the upper-right corner of a window . Click the button on the taskbar to view the window again. modem A device inside the computer that converts d[...]

4 G LOSSARY M Y P RESARIO — G ETTING S TARTED search engine A programme, accessed on the Internet, that allows you to search large databases for information, using keywords or phrases. serial por t A small connector on the back of the computer (or keyboard) for plugging in a thin cable attached to a serial device, such as a mouse. server A comput[...]

M Y P RESARIO — G ETTING S TARTED I NDEX 1 S S S Sy y y ym m m mb b b bo o o ol l l ls s s s .wma 4-3 @ sign 3-6 A A A A AOL connecting with 3-3 searching 3-4 Application and Web buttons Help 2-6 My Programme 2-6 arrow keys 2-3 audio playing a CD 2-15 autoscrolling 2-11 B B B B back features 5000 Series 2-2 browser common features 3-3 button Back[...]

2 I NDEX M Y P RESARIO — G STTING S TARTED CD-ROM drive inserting a disc 2-14 removing a disc 2-14, 2-15 CD-RW drive backup disc 2-17 Compaq Web site 1-4 Compaq Support 6-2 computer set up 2-2 computer problems 6-2 connector colour coding 2-2 Content Advisor 3-9 password 3-9 D D D D digital audio files 4-3 .wma 4-3 MP3 4-3 disk error 6-8 diskette[...]

M Y P RESARIO — G ETTING S TARTED I NDEX 3 H H H H hard drive backup 2-17 damaged 6-12 problems with 6-10 storing system files 2-13 using 2-13 Help accessing 6-4 tools 6-3 Hotmail 3-5 hyperlink 1-6 defined 3-2 I I I I icons New Mail Message 3-7 Instant E-mail 3-5 internal components upgrading 5-2 Internet defined 3-2 hyperlink 3-2 parental contro[...]

4 I NDEX M Y P RESARIO — G STTING S TARTED P P P P parental controls 3-9 password 3-9 remembering 3-5 ports 5000 Series 2-2 power button 2-2 problems with 6-12 printing documents 4-2 from the Internet 4-2 options 4-2 problems 6-6 audio driver 6-6 computer 6-2 diskette 6-8 hard drive 6-10 hard drive damaged 6-12 identifying 6-6 Internet 6-10 Inter[...]

M Y P RESARIO — G ETTING S TARTED I NDEX 5 status lights caps lock 2-9 e-mail 2-9 number lock 2-9 scroll lock 2-9 sleep 2-9 surge protector 1-5 system files 6-12 T T T T Tip notices defined 1-3 U U U U upgrading components 5-2 User Backup 6-5 V V V V volume adjusting 2-7 W W W W Warning notices defined 1-3 warranty 1-4 Web See also Internet acces[...]

6 I NDEX M Y P RESARIO — G STTING S TARTED ![...]