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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Cortelco Colleague. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Cortelco Colleague o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Cortelco Colleague se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Cortelco Colleague, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones Cortelco Colleague debe contener:
- información acerca de las especificaciones técnicas del dispositivo Cortelco Colleague
- nombre de fabricante y año de fabricación del dispositivo Cortelco Colleague
- condiciones de uso, configuración y mantenimiento del dispositivo Cortelco Colleague
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Cortelco Colleague no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Cortelco Colleague y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Cortelco en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Cortelco Colleague, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Cortelco Colleague, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Cortelco Colleague. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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Página 1
O WNER’S I NSTRUCTION M ANUAL T WO -L INE T YPE II C ALLER ID[...]
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Página 2
T HANK Y OU F OR P URCHASING T HE C OLLEAGUE C ALLER ID T YPE II T WO -L INE T ELEPHONE W e want you to know all about your new Colleague T elephone , how to install it, the features it provides, and the services you can expect from its use. W e have included this information in your Owner ’ s Instruction Manual PLEASE READ BEFORE INSTALLING AND [...]
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Página 3
T ABLE O F C ONTENTS IMPORT ANT SAFETY INSTRUCTIONS ............................................................. 2 USING YOUR TELEPHONE .............................................................................. 4 SET UP/INST ALLA TION .. . ......................................................................... 4 W ALL MOUNT INSTRUCTIONS ....[...]
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Página 4
USING THE DIRECTORY ................................................................................... 1 3 STORE NEW NUMBER AND NAME INTO DIRECTORY ............................. 1 4 FINDING ITEMS IN THE DIRECTORY .......................................................... 1 4 EDITING IN THE DIRECTORY ................................................[...]
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Página 5
I MPORTANT S AFETY I NSTRUCTIONS Always follow basic safety precautions when using your telephone equipment to reduce the risk of fire, electrical shock, and injury. 1. Read and understand all instructions in the Owner’s Instruction Manual. 2. Read all warnings and follow all instructions marked on the product. 3. Unplug this product from the wal[...]
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Página 6
10. Do not disassemble this product . Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electrical shock when the product is subsequently used. 11. Do not overload outlets and extension cords. Some telephones require AC power from an outlet, overloading the outlets can result in the risk [...]
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Página 7
U SING Y OUR T ELEPHONE SET UP/INST ALLA TION 1. Connect the adapter . Plug the large part of the adapter into the wall outlet and the adapter tip into the jack at the rear side of unit. (Use only 9V DC. 300mA, center positive Class 2 adapter .) 2. Connect the telephone line cord. a. T o connect without an answering machine. • Use the new line co[...]
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Página 8
W ALL MOUNT INSTRUCTIONS 1 . Install wall mount bracket in wall mount position and route cords as shown in diagram below . 2. Connect the adapter and the line cord. See S teps 2 & 3 on preceding page for specific instructions. 3. Push out the handset hook and relocate it reversely to the wall mount position, plug the coiled cord into the handse[...]
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Página 9
1 Handset Hook 17 Directory 2 Dial Button 18 Caller List 3 Options Button 19 Save 4 Line 1 Button 20 Delete 5 Conference Button 21 Redial Button 6 Handset Cord Jack 22 10 Auto Memory Button 7 Line Cord Jack 23 Ringer 1 Switch 8 Data Cord Jack 24 Ringer 2 Switch 9 Hook Switch 25 Headset Switch 10 V olume/Edit Button 26 Microphone 1 1 LCD Display 27 [...]
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Página 10
S ETTING U P Y OUR U NIT F A CTOR Y PRESETS T o ensure your telephone works properly , you must set the following options correctly before using your phone. T o begin the setting sequence, press OPTIONS button. The following table shows you the factory default settings for your unit: Display Setting Language English Area Code 4 Area Codes, No Setti[...]
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Página 11
8 3 . When [ FLASH TIMER (MS)] appears, press EDIT button to set the desired Flash T imer . (1) Use LEFT button to decrease the timer by 50 ms. (Min. 100 ms) (2) Use RIGHT button to increase the timer by 50 ms. (Max. 1000 ms) (3) Press DOWN button to confirm, and the screen will display the next setting option. 4 . When [ SELECT LINE1/2? ] appears,[...]
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Página 12
9 6. Y ou have now completed the necessary programming.TOT AL:00 NEW:00” appears in the display . This is the initial standby screen. The Date/Time is set when a Caller ID call is received. This telephone will keep the current time accu rately , and is updated each time a CID number is received. After you have set up the unit completely for the f[...]
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Página 13
SPEAKERPHONE BUTTON 1. Receiving Incoming Calls a . When the phone rings and the caller’s information shows on the display window (refer to Using the Caller ID Function), press and release the Speakerphone button and talk normally into the built-in microphone from a distance of 5-6 inches. b. Y ou can adjust the volume of the caller ’s voice by[...]
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Página 14
T o Dial A Phone Number In Memory 1 . Lift the handset or press speakerphone and wait for a dial tone. 2. Press any memory location. • T o dial an auto memory button (located on right-band side of base) - Press the desired auto memory button (1, 2, 3.... or 10). 3. The number will be displayed and dialed automatically . VOLUME BUTTON A built-in a[...]
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Página 15
FLASH BUTTON This telephone provides a break signal for a P ABX service of Call Waiting from your local telephone company . The Flash time is programmable from 100ms to 1000ms, in 50ms increments. Y ou can change the flash time in the setup procedure. The default Flash time is 600ms. If you have Call Waiting service, you can alternate the Call Wait[...]
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Página 16
CONFERENCE BUTTON 1. T o establish a three-way conference call, press HOLD while talking on one line. The first conference person is on Hold, the HOLD LED will light. 2. Press Line 1 or Line 2 whichever is not being used. Listen for dial tone. Dial the telephone number of the second person. 3. Press the conference button. Y ou may now speak to the [...]
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Página 17
TO STORE A NEW NUMBER AND NAME INTO THE DIRECTORY 1. Press and hold the SA VE button for more than 2 seconds. “ SA VE TO” will appear on display . 2. Press DIRECTOR Y . Then “”ENTER NUM” will appear on display . 3. Enter the telephone number you want to store. After you complete the number , press S AV E . “ENTER NAME” will appear on [...]
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Página 18
USING KEYP AD TO ENTER NAME Y ou can program names to correspond with numbers you enter into the DIRECTOR Y or memory locations. T o program a name, find the dial pad key that has the first character of the name. Keep watching the display as you press the key until the desired character appears on the display . Press a different dial pad key or pre[...]
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Página 19
16 U SING T HE C ALLER ID F UNCTION MESSAGE LIGHT An indicator marked NEW CALL will light and flash to let you know when there are new calls received. If you have a voice mailbox service with your telephone company , another indicator marked MESSAGE will flash to alert you to dial your telephone company to check your new messages. MESSAGE W AITING [...]
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Página 20
IF YOUR SERVICE IS A STUTTER TONE SYSTEM: 1. This unit will check your line for a stutter dial tone every time you hang up or each time a call goes unanswered. The MESSAGE indicator will flash when there is a message waiting. 2. Y ou may experience some delay in seeing the MESSAGE indicator light up even though there are messages in your rnail box.[...]
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Página 21
18 5 . When you have reached the end of the call records, the display will indicate [ -END OF LIST - ] , confirming there are no more calls stored. Note : If the telephone number received is more than 10 digits, the unit will only store the first 10 digits into memory . CALLER LIST T o store CID numbers into a Memory or Directory location, press th[...]
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Página 22
19 CALLBACK When reviewing received calls, there are two ways to dial the telephone numbers shown on the display by pressing DIAL . 1 . With the handset in its cradle (on-hook), press DIAL . The number will be dialed using handsfree operation. 2. If you pick up the handset, review the calls, and press DIAL , the displayed number will be dialed imme[...]
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Página 23
20 Original 656- 5756 Press Op tion s Button Once l (91 4) 65 6-57 56 Pr ess Op tion s Bu t ton T wice l 1+(914) 656- 5756 If a local call, and its 7-digit number is displayed: • Pressing OPTIONS once will change it to a 10-digit format (your area code + 7digit number). • Pressing OPTIONS twice will change it to an 1 1-digit number (1 + your ar[...]
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Página 24
21 MESSAGE ERROR • The display indicates “[ - MESSAGE ERROR - ] ” if your unit receives a call that has an error in the transmission or reception. NO DA T A SENT 1. [ -NO DA T A SENT - ] will be displayed if there is no caller ID (CID) number sent from the telephone company while ringing. PRIV A TE CALLS • If the caller has exercised the op[...]
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Página 25
22 UNKNOWN CALLER • When the telephone company is unable to provide information of the caller’s telephone number , [ UNKNOWN NUMBER ] and his name will alternately display on the screen when this information is received. • When the telephone company is unable to provide information of the caller’s name, [ UNKNOWN NAME ] and his telephone nu[...]
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Página 26
23 T ELEPHONE S ERVICE P ROBLEMS If you have any problems with your telephone equipment service , determine if the problem is with your unit or the telephone company lines. BEFORE CALLING THE TELEPHONE COMP ANY , be aware that they may charge you for a service call if the problem is caused by your telephone equipment. PHONE DOES NOT RING 1. OFF/LOW[...]
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Página 27
24 MESSAGE ERROR HAPPENS FREQUENTL Y 1. Caller information was not transmitted properly . Check with your telephone company to see if there is a problem with your phone line. Since our special design will always retain your stored call records, we encourage you to disconnect all the telephone cords and adapter; and then reinstall the unit step by s[...]
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Página 28
R EP AIR O F Y OUR T ELEPHONE DO NOT A TTEMPT TO REP AIR THIS PRODUCT YOURSELF . Call W aiting Caller ID T elephones manufactured by COR TELCO must be returned to us for repair . Y ou can return your telephone to CORTELCO for repair or replacement in accordance with our LIMITED W ARRANTY . DA TE-OF-PURCHASE CORTELCO warrants THIS PRODUCT against de[...]
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Página 29
T HE FCC W ANTS Y OU T O K NOW 26 Part 68 is a Federal regulation which requires equipment to be tested and registered with the FCC prior to its connection to the network. This equipment complies with Part 68 of FCC rules. On the bottom of the telephone is a label that contains, among other information, the FCC Registration Number and the Ringer Eq[...]
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Página 30
L IMITED W ARRANTY If this product was purchased by you new in the U.S. or Puerto Rico, CORTELCO warrants it against defects in material and workmanship for a period of one (1) year from the date of original purchase. This warranty is in lieu of all other express warranties. During the warranty period, CORTELCO agrees to repair or , at its option, [...]