Cypress 1120 manual

IP Phone 1120 User Guide[...]

2 IP Phone 1120 User Guide Copyright © 2007 Cypress Communications, Inc. All rights reserved. The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without e xpress or implied warranty. Us[...]

Copyright © 2007 Cypress Communicati ons, Inc. All Right s Reserved. 3 Contents Overview ........................................................................................................ 7 Key Features ........................................................................................................... 7 Physical Features ............[...]

Contents 4 IP Phone 1120 User Guide Busy Lamp Field (BLF) ......................................................................................... 17 Call Forward .......................................................................................................... 17 Call Hold ..................................................................[...]

Contents Copyright © 2007 Cypress Communicati ons, Inc. All Right s Reserved. 5 Making a Call on an MDN MCA or MDN SCA Key ............................................ 26 Answering an MDN MCA or MDN SCA Call ...................................................... 26 Transferring a MDN SCA Call to Another MDN SCA Group Member ............... 26 Conf[...]

Contents 6 IP Phone 1120 User Guide Modifying User settings ......................................................................................... 36 Navigating the User menu ................................................................................. 36 Viewing your user name ................................................................[...]

Key Fea tures Overview Copyright © 2007 Cypress Communicati ons, Inc. All Right s Reserved. 7 Overview The IP Phone 1120 is a professional-level desktop phone that provides a full range of features with a large backlit display and fixed and pr ogrammable keys. The IP Phone 1120 brings voice and data to the desktop by connec ting di rectly to a Loc[...]

Overview Physical Feat ures 8 IP Phone 1120 User Guide Physical Features Figure 1: Physical features Display The display on the IP Phone 1120 terminal has blue LED backlighti ng, which you can turn on and off. The backlight turns off automa tically after a period of inactivity. Nortel IP Phone 1120 display has three distinct areas: • The upper ar[...]

Indicators Overview Copyright © 2007 Cypress Communicati ons, Inc. All Right s Reserved. 9 Figure 2: Display area features Indicators The IP Phone terminal uses light-em itting diodes (LEDs) of different colors to indicate the current state of the terminal. The following table describes each color and its associated state. A steady indicator means[...]

Connecting the IP Phone to the LAN Prerequisites 10 IP Phone 1120 User Guide Connecting the IP Phone to the LAN Follow this procedure to connect the terminal to the Local Area Network (LAN) and to a power source. Prerequisites IP Phones can be powered by an AC adapter or over a LAN. Contact your installation technician to identify the correct power[...]

Connecting the IP Phone to the LAN Connecting the IP Phone to the LAN Copyright © 2007 Cypress Communicati ons, Inc. All Right s Reserved. 11 IP Phone connectors and other back pa nel features Figure 3: IP Phone connectors[...]

Getting Started Logging on 12 IP Phone 1120 User Guide Getting S t arted Logging on Before you can use your IP Phone 1120, you must log on to o btain the features provided to you on the Cypress Communications network. You do not need to l og on to your IP Phone 1120 every day. Your phone remains logged in unless you log out or your IP Phone loses p[...]

Using the dialpad to enter text Getting Started Copyright © 2007 Cypress Communicati ons, Inc. All Right s Reserved. 13 Using the dialp ad to enter text Steps to Take 1. To enter text, find the number key associated with the letter you want to enter, and perform one of these actions: • To enter the first letter, press the key once. • To enter [...]

Making, Answering, and Ending a Call Making a call using off-hook dialin g 14 IP Phone 1120 User Guide Making, Answering, and Ending a Call Making a call using off-hook dialing Follow this procedure to make a call using off-hook dialing. 1. Lift the handset from the cradle. The primary line is active and you hear a dial tone. 2. Use the dialpad to [...]

Editing a predialed number Making, Answering, and Ending a Call Copyright © 2007 Cypress Communicati ons, Inc. All Right s Reserved. 15 Editing a predialed number Follow this procedure to edit a number held in the predialed state. Prerequisites A number must be predialed. 1. Perform one of these steps: • To delete numbers that appear to the left[...]

Using Phone Features Overview 16 IP Phone 1120 User Guide Using Phone Features Follow these procedures to use the features provided with your IP Phone 1120. Some of the features described may not be available to all users. Please see your system administrator if you require more information. Overview The IP Phone 1120 is operated using the fixed ke[...]

Busy Lamp Field (BLF) Using Phone Features Copyright © 2007 Cypress Communicati ons, Inc. All Right s Reserved. 17 If you use an Auto Dial key while you are on a call, your current call is placed on hold and your autodial call uses your secondary line. Storing a number at an Automatic Dial key Steps to Take 1. While the phone is on-hook, press the[...]

Using Phone Features Call Hold 18 IP Phone 1120 User Guide 2. Use the dialpad to enter the extension to which you want to forward your incoming calls. 3. Press the Forward key again. An icon appears in the display next to the Forward ke y label. Calls will now be forwarde d to the num ber that you entered. 4. To turn off call forward, press the For[...]

Directed Call Pickup Using Phone Features Copyright © 2007 Cypress Communicati ons, Inc. All Right s Reserved. 19 Parking a call against a phone number Steps to Take 1. While on a call, press the Dir Park key. 2. Dial a number within your organization. The call is parked at that number. Retrieving a call parked against a phon e number Steps to Tak[...]

Using Phone Features Do Not Disturb / Make Set Busy 20 IP Phone 1120 User Guide Deleting an entry from the directory Follow this procedure to delete an entry from the directory. See " Physical Features" on page 8 for the location of the Directory key. Steps to Take 1. Press the dire ctory key to access the directory menu. The directory op[...]

Group Call Pickup Using Phone Features Copyright © 2007 Cypress Communicati ons, Inc. All Right s Reserved. 21 2. Use the dialpad to enter the number to which to transfer the call. If your IP Phone includes a BLF key for the num ber that you wish to transfer to, you can press the BLF key instead of dialing. 3. When the number rings or is answered,[...]

Using Phone Features Group Intercom 22 IP Phone 1120 User Guide 2. Press the Grp Intrcm key. 3. Dial the desired intercom number. If you are on a call, the call is placed on hold. Answering a Group Intercom call When you receive a Group Intercom call, your phone rings or a tone sounds if you are already on a call. Your Grp Intrcm key display flashe[...]

Inbox (Inbound Call Record ) Using Phone Features Copyright © 2007 Cypress Communicati ons, Inc. All Right s Reserved. 23 Making a Conference call wi th y our intercom group Follow these steps to create a conference call with up to 30 members of your intercom group. Steps to Take 1. Lift the hands et. 2. Press the Grp Intrcm key. 3. Press # . This[...]

Using Phone Features Inbox (Inbou nd Call Record) 24 IP Phone 1120 User Guide 2. Select an item from the list and press Ok . 3. Perform one of these actions: • Select Dial to call the number. • Select Display to view caller information. • Select Store to store the number in the directory. Viewing Inbox call information Follow this procedure t[...]

Inspect Using Phone Features Copyright © 2007 Cypress Communicati ons, Inc. All Right s Reserved. 25 6. Perform one of these steps. • To edit the number, see " Editing a predialed number" on page 15. • To make the call, see " Making a call using predial" on page 14. Resetting the Inbox Follow this procedure to empty the con[...]

Using Phone Features Multiple Appearance Directory Number (MDN) 26 IP Phone 1120 User Guide Multiple Appearance Directory Number (MDN) Multiple Appearance Directory Number (MDN) is a feature that allows one phone number to appear on more than one IP Phone. In each MDN group, one number is designated as the primary, and one or more other users are d[...]

Mute Using Phone Features Copyright © 2007 Cypress Communicati ons, Inc. All Right s Reserved. 27 Conferencing with a MDN S CA Line and Privacy Release When you answer a call using an MDN SCA key, you can allow another join the call by using the Privacy Release key . • While in an MDN SCA call, press the PRL (P rivacy Release) key. Another MDN S[...]

Using Phone Features Outbox (Outbound Call Re cord) 28 IP Phone 1120 User Guide Viewing Outbox call information Follow this procedure to view the info rmation about a call in the Outbox. Steps to Take 1. Press the Shift/Outbox ke y. The Outbox screen appears, showing a list of the 10 m ost recent outgoing calls. 2. Select a number from the list. 3.[...]

Speed Dial Using Phone Features Copyright © 2007 Cypress Communicati ons, Inc. All Right s Reserved. 29 S peed Dial If you have a list of phone num bers that you dial frequently, you ca n use the Speed Dial feature to store each telephone number. You can then dial any of these persons quickly by using their Speed Dial code instead of the full tele[...]

Changing Your IP Phone Settings Using the Settings menu 30 IP Phone 1120 User Guide Changing Y our IP Phone Settings Using the Settings menu Follow these procedures to navigate and select items from the main menu. Menu items can be selected with a shortcut key. The shortcut ke y is the number on the dialpad that corresponds to the number of th e me[...]

Modifying Audio settings Changing Your IP Phone Settings Copyright © 2007 Cypress Communicati ons, Inc. All Right s Reserved. 31 Modifying Audio settings You can change the following audio settings for your I P Phone: • Default volumes, or resetting volumes to preset default levels • Ring tone Changing the default volume Follow this procedure [...]

Changing Your IP Phone Settings Modifying Feature key sett ings 32 IP Phone 1120 User Guide Selecting a ring tone Steps to Take 1. From the main menu, select and open Audio . The Audio me nu opens. 2. Scroll through the menu and select Play Ring Patterns . The list of ring tones opens. 3. Scroll through the ring tones list to find the tone that you[...]

Adjusting the contrast level of the display Changing Your IP Phone Settings Copyright © 2007 Cypress Communicati ons, Inc. All Right s Reserved. 33 Restoring default settings for a feature key Steps to Take 1. From the main menu, select and open th e Feature menu. 2. Select the feature that you want to relabel by navigating to the item in the list[...]

Changing Your IP Phone Settings Modifying Time settings 34 IP Phone 1120 User Guide Modifying T ime settings Navigating the Time menu Steps to Take 1. From the main menu, select and open Time . The Time me nu opens. 2. Perform one of these actions: • Select and open Hours from GMT. See " Selecting the time zone" on page 34. • Select a[...]

Modifying Time settings Changing Your IP Phone Settings Copyright © 2007 Cypress Communicati ons, Inc. All Right s Reserved. 35 Disabling Daylight Saving Time Steps to Take 1. From the main menu, open the Time menu. 2. From the Time menu, select and open Daylight Saving . The Daylight Saving screen appears. The word On appears with a check mark be[...]

Changing Your IP Phone Settings Modifying User settings 36 IP Phone 1120 User Guide 4. Scroll through the Date Format options to select the format you want. A check mark appears beside the format currently in use. 5. To enable a format, select it and press the Ok key. A check mark appears beside the option, to indicate that it is enabled. The date [...]

Modifying User settings Changing Your IP Phone Settings Copyright © 2007 Cypress Communicati ons, Inc. All Right s Reserved. 37 Viewing your login ty pe You can operate your IP Phone 1120 in one of two w ays, as determined by the login type: • Unique — the phone cannot join a session with an m6350 Soft client. • Joint — the phone can opera[...]

Changing Your IP Phone Settings Performing a firmware up grade 38 IP Phone 1120 User Guide 4. Use the dialpad to enter the ne w password, and then press the Ok key. 5. Use the dialpad to enter the new p assword again, and then press the Ok key. The message ‘Password changed’ appears. 6. Press the Ok key. Performing a firmware upgrade If a firmw[...]

Performing a firmware up grade Access Code Summary Copyright © 2007 Cypress Communicati ons, Inc. All Right s Reserved. 39 Access Code Summary Contact your system administrator for a list of features available on your IP Phone, and the corresponding Access Codes. Use this table to keep track of the feature Access Codes. Feature Access Code Feature[...]