D-Link SHR-4XXX manual

1 Using TZO.CO M ™ Dynami c DNS and a D-Li nk ™ 804 -HV router for Rem ote Viewing wi th your Samsu ng ™ SHR- 2XXX and SH R-4XXX Series D VR This documen t explains how to best setu p a Samsun g ™ SHR series DVR usi ng a Dy namic or Static IP c onnecti on an d TZO.COM ™ Dynamic DNS . This setup is based on a D-Link ™ 4 port wired router[...]

2 Setting up the TZO D ynamic DNS --------------------------------------------------------------------- --------------------- SIGNING UP AND ENABLING THE D-LINK ™ ROUTER WITH TZO DYNAMIC DNS: A) Make sure you are sig ned up w ith a trial account , or have pa id for a TZO subs cription (Standa rd or Premier se rvice) **If yo u do not ha ve a TZO K[...]

3 D) Once you are logged i nto the router, clic k the ADVANCED tab at t he top. Under the ADV ANCED section, select DDNS from t he left hand me nu (bl ue buttons). A s shown in t he s creenshot bel ow, enable the TZO D ynamic DNS ser vice, a nd then inp ut the D omain Na me, TZO Ke y/Passwo rd and Ema il Address/Usernam e into the route r DDNS setu[...]

4 Step 3) In t he list o f Virtua l Servers, we will a dd ports 554-5 57 first, t hen ports 80 00-8159 i n a second process. In order to add a new service for port s 554-5 57, fill in the bla nks as s hown in the scree nshot below and then click the A PPLY button. Select Enabl ed Name: DVR Private IP: 200 Protocol: Bot h Private Por t: 554 Public P[...]

5 Step 4) In order to add a new service for port s 8000- 8159, fill in t he blanks as s hown in the s creenshot below and then click the A PPLY button. Select Enabl ed Name: DVR2 Private IP: 200 Protocol: Bot h Private Por t: 8000- 8159 Public Port : 8000-815 9 Schedule: Always This will add i n the ser vice for ports 80 00-8159 i n the Vi rtual Se[...]

6 Step 5) Che ck that your VIRTUAL SERVER LIS T lo oks similar to t he screensh ot shown b elow.Your VIRTUAL SERV ER list will have many more ser vices show n, but you should make sure tha t the DVR and DVR2 services are liste d as shown bel ow, and that the por ts and IP ’ s match e xactly as show n in t he screenshot or the DV R remote viewi ng[...]

7 CONNECTING THE DVR TO THE ROUTER AND ASSIGNING THE IP ADDRESS --------------------------------------------------------------------- -------------------- The first step in the w hole process is t o setup the DVR and the ca meras. Consult your DV R manual for setup details a s explained a t the be ginning of this d ocument. Once the DVR is power ed[...]

8 3) You will now see a scree n similar to the o ne shown below – t his is the Men u Setup scree n. Use the cursor butto ns to scroll down to the NETWOR K setup. On ce you select the NETW ORK menu, press the RIGH T cursor but ton 4) You should use t he cursor button s to scroll over to IP SET TINGS and then pre ss the ENTER b utton[...]

9 5) Now that y ou are in t he IP SETTIN GS setup me nu a s shown below , we need t o edit the ne twork settings to mat ch your route r. Use the cursor butto ns and ente r button to scr oll down, select a nd cha nge the IP address, and the n adjust the gatew ay and DNS . Ding this will make sure your DVR ’ s Networ k and IP settings are setup to [...]

10 CONNECTING TO YOUR SAMSUNG ™ DVR AND VIEWING LIVE AND RECORDED VIDEO - (INTERNAL VIEWING ON THE SAME NETWORK) --------------------------------------------------------------------- --------------------- Before you attemp t to test the configura tion from a re mote location, yo u should perform some t ests internally (on the same ne twork where [...]

11 Step 2) On ce you cli ck the SETUP a s shown in t he scr eenshot abo ve, you will se e a screen simi lar to the one below. Click on t he S ITE SETUP tab as sh own. Then cli ck the NEW butto n in the low er left of thi s screen and continue t o step 3 below.[...]

12 Step 3) Once y ou click t he NEW but ton in t he lower le ft as show n in step 2, you will see the NEW DVR dialog box. Enter in the A DDRESS TYPE as STA TIC IP. The nam e should be INTE RNAL and enter the IP address tha t you set t he DVR to in this t utorial ( 192.168.1.2 00). Then e nter the username adm in should be selected and the d efault [...]

13 Step 4) We n ow need to a dd this site to the SITE LIST. Cli ck the ADD button as shown circled i n red in the screenshot below to a dd the site to the SI TE LIST. After yo u ADD the site to the site list, yo u then need to click the AP PLY but ton, and then CLO SE aga in to get b ack to the mai n screen. Step 5) On ce you have add ed the INTERN[...]

14 Step 6) Yo u are n ow c onnected! You can view l ive video, rew ind, fast f orward, and m ore! In order t o get the full details, see t he SMARTVIE WER manual tha t came wit h the DVR. * If you get the error or cannot conne ct to the DVR an d see either live or record ed video, chec k the IP, DVR IP and Port set tings and stat us of the DVR a nd[...]

15 CONNECTING TO YOUR SAMSUNG ™ DVR AND VIEWING LIVE AND RECORDED VIDEO - (REMOTE VIEWING OVER THE INT ERNE T) --------------------------------------------------------------------- --------------------- USING SMARTV IEWER REMOTE SOF TWARE T O CONN ECT: ------------------- -------------- ---------------- -------------- ------------ Using the SMART[...]

16 Step 2) On ce you cli ck the SETUP a s shown in t he scr eenshot abo ve, you will se e a screen simi lar to the one below. Click on t he S ITE SETUP tab as sh own. Then cli ck the NEW butto n in the low er left of thi s screen and continue t o step 3 below.[...]

17 Step 3) Once y ou click t he NEW but ton in t he lower le ft as show n in step 2, you will see the NEW DVR dialog box. Enter in the A DDRESS TYPE as URL as s hown below. The name s hould be YourDVR.TZO.CO M and enter the URL (Domain Name ) that you selected when you signed up with TZO. In this example, we a re usi ng YOURDVR. TZO.COM. Ente r you[...]

18 Step 4) We n ow need to a dd this site to the SITE LIST. Cli ck the ADD button as shown circled i n red in the screenshot below to a dd the site to the SI TE LIST. After yo u ADD the site to the site list, yo u then need to click the AP PLY but ton, and then CLO SE aga in to get b ack to the mai n screen. Step 5) On ce you have add ed the REMOTE[...]

19 Step 6) Yo u are n ow c onnected! You can view l ive video, rew ind, fast f orward, and m ore! In order t o get the full details, see t he SMARTVIE WER manual tha t came wit h the DVR. * If you get the error or cannot conne ct to the DVR an d see either live or record ed video, chec k the IP, DVR IP and Port set tings and stat us of the DVR a nd[...]

20 TROUBLESHOOTING YOUR DVR - INTERNAL AND RE MOTE CONNEC TIONS --------------------------------------------------------------------- --------------------- * If you get the error UNAB LE TO CONNECT can not connect to t he DVR and see e ither live or recorded video, check that the TZO DOMAIN NAME is t yped corr ectly. Review the below steps if you s[...]

21 Packets: Sent = 4, Receiv ed = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 1ms, Maximu m = 3ms, Average = 1ms -------------------E ND PING EXAMPLE ------------- ------------------- Write this IP addre ss down and continue w ith the steps be low. If you get UNK NOWN HO ST, you ma y not be using the right dom ai[...]

22 D) Make sure the T ZO DDNS has b een insta lled on eit her a PC at t hat location or i n the ro uter. Note the domain name that you u sed. In thi s example, w e use YourDVR.tz o.com E) Leave that loca tion as soon a s possible so you can te st the current IP . You ca n also call a co-w orker or friend at a different lo cation that DV R SMARTV IE[...]

23 ------------------- -------------- ---------------- -------------- --------------- --------------- --- If you see a different IP a ddress than you wro te down in Step C above? ------------------- -------------- ---------------- -------------- --------------- --------------- --- If you are R unning TZO software: This abo ve me ans the TZO so ftwa[...]