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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Dell 8600. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Dell 8600 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Dell 8600 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Dell 8600, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones Dell 8600 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Dell 8600
- nombre de fabricante y año de fabricación del dispositivo Dell 8600
- condiciones de uso, configuración y mantenimiento del dispositivo Dell 8600
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Dell 8600 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Dell 8600 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Dell en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Dell 8600, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Dell 8600, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Dell 8600. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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www .dell.com | support.dell.com Dell™ Inspiron™ 8600 Owner ’s Manual Model PP02X[...]
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Notes, Notices, and Cautions NOTE: A NOTE indicates important information t hat helps yo u make better use of your computer . NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicate s a potent ial for pro perty damage, pe rsonal injury , or death. Abbreviatio[...]
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Contents 3 Contents CAUTION: Safety Instructions . . . . . . . . . . . . . . . . . . . 11 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Pow e r . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Batter y . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Air T ravel . . . . . . . . . . . . . . . . . . . [...]
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4 Contents Modem and Internet Connection Problems . . . . . . . . . . . . 35 T ransferring Information to a New Computer . . . . . . . . . . 36 Setting Up a Printer . . . . . . . . . . . . . . . . . . . . . . . . 38 Printer Cable . . . . . . . . . . . . . . . . . . . . . . . . . 38 Connecting a P arallel Printer . . . . . . . . . . . . . . . . . 38[...]
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Contents 5 Removing and Installing D evices While the Computer Is T urned Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 If the Device Screw Is Not Installed . . . . . . . . . . . . . . . 53 If the Device Screw Is Installed . . . . . . . . . . . . . . . . . 54 Removing and Installing D evices While the Computer Is Running . . . . . [...]
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6 Contents 5 Using CDs, DVDs, and Other Multimedia Using CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . 68 CD or DVD problems . . . . . . . . . . . . . . . . . . . . . . . . 68 If you cannot play a CD, CD-RW , or DVD . . . . . . . . . . . 68 If you cannot eject the CD, CD-RW , or DVD drive tray . . . . . 69 If you hear an unfamilia r sc[...]
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Contents 7 7 Solving Problems Finding Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Accessing Help . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Video and Display Problems . . . . . . . . . . . . . . . . . . . . 95 If the display is blank . . . . .[...]
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8 Contents Using System Restore . . . . . . . . . . . . . . . . . . . . . . . 106 Creating a R estore Point . . . . . . . . . . . . . . . . . . . . 106 R estoring the Computer to an Earlier Operating State . . . . . 106 Undoing the Last System R estore . . . . . . . . . . . . . . . 107 Resolving Software and Ha rd ware Incompatibilities . . . . . .[...]
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Página 9
Contents 9 Regulatory Noticesthe help file, see . . . . . . . . . . . . . . . 157 NOM Information (Mexico Only) . . . . . . . . . . . . . . . 158 Limited Wa rranties and Return P olicy . . . . . . . . . . . . . . 159 Limited Warranty for Dell-Branded Hardware Product s (U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . . . . 159 "T ota [...]
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10 Contents[...]
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11 CAUTION: Safety Instructions Use the following safe ty guidelines to help ensur e your own personal safety and to help protect your computer and working envi ronment from potential damage. General • Do not attempt to service the computer yourself unless you ar e a trained service technician. Always follow instal lation instruct ions closely . [...]
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12 www .dell.com | support.dell.com • T o help avoid the potential ha zard of electric shock, do no t connect or disconnect any cables or perform maintenance or reconfiguration of this product du ring an electr ical storm. Do not use your computer during an electrical storm unless al l cables have been disconnected and the computer is operating o[...]
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13 • If you are using a multiple-o utlet power strip, use caut ion when plugging the AC adapter ’s power cable into the power strip. Some power strips may allow you to insert the plug incorr ectly . Incorrect insertion of the power plug could result in permanent damage to your computer , as well as risk of electr ic shock and/or fire. Ensur e t[...]
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14 www .dell.com | support.dell.com Air T ravel • Certain F e deral A viation Admi nistration r egulations and/or airline-specific r estrictions may apply to the operation of your Dell com puter while you are on boar d an aircraft. F or example, such regulations/r estrictions may prohibit the use of any personal electronic device (PED) that has t[...]
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15 When Using Y our Computer Observe the follo wing safe-handling guidelines to prevent damage to your computer : • When setting up the computer for wo rk, place it on a level surface. • When traveling, do not check the computer as baggage. Y ou can put your computer through an X -ray security machine, but never put your computer through a meta[...]
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16 www .dell.com | support.dell.com • Clean the display with a soft, clean cloth an d water . Apply the water to the cloth; then stroke the clot h across th e display in on e direct ion, moving from the top of the display to the bottom. Remove moisture from the displa y quickly and k eep the display dry . L ong- term exposur e to moisture can dam[...]
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17 4 Ground yourself by touching any unpainted metal surface on the back of the computer . While you work, periodically touch the I/O pane l to dissipate any static electricity that might harm internal components. Protecting Against Electrostatic Discharge Static electricity can harm el ectr onic components inside your compute r . T o pr event stat[...]
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18 www .dell.com | support.dell.com[...]
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1 SECTION 1 A T our of Y our Computer Fro nt V ie w Lef t View Right View Back View Bottom View[...]
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20 A T our of Y our Computer www .dell.com | support.dell.com Fr o n t V i e w DISPLAY LATCH — Keeps the display closed. DISPLAY — F or mor e information about your display , see the Te l l M e H o w help file. T o access the help file, see page 94. POWER BUTTON — P ress the power button to turn on the computer or to enter or e xit a power ma[...]
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A T our of Y o ur Computer 21 DEVICE STATUS LIGHTS T urns on when you turn on the computer and blin ks when the computer is in a power management mode. T urns on when the computer reads or writes data. NOTICE: T o avoid loss of data, never turn off the computer while the light is flashing. T u rn s on s t ea d il y or b li n k s t o in d ic a te b [...]
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22 A T our of Y our Computer www .dell.com | support.dell.com If the computer is connected to an electric al outlet, the ligh t operates as follows: – Solid green: The battery is charging. – Flashing green: The battery is almost fully char ged . If the computer is running on a battery , the light operates as follows: – Off: The battery is ade[...]
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A T our of Y o ur Computer 23 KEYBOARD STATUS LIGHTS The green li ghts located above the keyboar d indicate the following: T urns on when the numeric keypad is enabled. T urns on when the uppercase letter function is enabled. T urns on when the scroll lock function is enabled. 9 A[...]
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24 A T our of Y our Computer www .dell.com | support.dell.com Le f t V i e w AIR VENTS — The computer uses an internal fan to cr eat e airflow through the vents, which preven ts the computer from overheatin g. NOTE: The computer turns on the fan when the computer gets hot. Fan noise is normal and does not indicate a problem with the fan or the co[...]
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A T our of Y o ur Computer 25 AUDIO CONNECTORS HARD DRIVE — Stores software and data. SECURITY CABLE SLOT — Lets you attach a commercially available antitheft device to the computer . F or more information, see the instructions included with the device . NOTICE: Before you buy an antithef t devi ce, ensure that it will work with the securit y c[...]
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26 A T our of Y our Computer www .dell.com | support.dell.com Right View SECURITY CABLE SLOT — Lets you attach a commercially available antitheft device to the computer . F or more information, see the instructions included with the device. NOTICE: Before you buy an antithef t devi ce, ensure that it will work with t he security cable slot. modul[...]
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A T our of Y o ur Computer 27 MODULE BAY — Y ou can install devices such as an optical drive or Dell T ravelLite™ module in the module bay . F or more information, see the Te l l M e H o w help file. T o access the help file, see page 94. DEVICE LATCH RELEASE — Releases a device. F or more information, see the Te l l M e H o w help file. T o [...]
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28 A T our of Y our Computer www .dell.com | support.dell.com USB CONNECTORS (2) NETWORK CONNECTOR (RJ-45) NOTICE: The network connector is slightly larg er than the modem co nnector . T o avoid damaging the computer , do not plug a tele phone line into the network connector . MODEM CONNECTOR (RJ-11) Connect USB devices, su ch as a mouse, keyboar d[...]
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A T our of Y o ur Computer 29 AIR VENT — The comput er uses an interna l fan to cr eate airflow through th e vents, which pr eve nts the computer from overheatin g. PARALLEL CONNECTOR VIDEO CONNECTOR SERIAL CONNECTOR AC ADAPTER CONNECTOR — Attach an A C adapter to the computer . The AC adapter converts A C power to the DC power r equired by the[...]
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30 A T our of Y our Computer www .dell.com | support.dell.com CAUTION: The AC ada pter works with el ectrical outlets worldwide. However , power connectors and power strips vary among co untries. Using an in compatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage. NOTICE: When y[...]
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A T our of Y o ur Computer 31 HARD DRIVE — Stores software and data. M INI PCI CARD AND MODEM — Covers the compartment that contains the optional modem and optional Mini PCI card. See page 119. BATTERY - BAY LATCH RELEASE — Releases the battery . See page 47. BATTERY — When a battery is installed, you can use the computer without connecting[...]
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32 A T our of Y our Computer www .dell.com | support.dell.com[...]
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2 SECTION 2 Setting Up Y our Computer Connecting to the Internet Modem and Inter net Connection Problems T ran sferring Infor mation to a New Computer Setting Up a Printer Pri nt e r Pr ob l em s Setting Up the Docking Device to Connect to a Network P o we r Protection Devices T ur ning Off Y our Computer[...]
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34 Setting Up Y our Computer www .dell.com | support.dell.com Connecting to the Internet NOTE: ISPs and ISP offerings var y by countr y . T o connect to the Internet, you need a mode m or network connecti on and an Internet service provider (IS P), such as AOL or MSN. Y our ISP will offer one or mor e of the following Internet connection options: ?[...]
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Setting Up Y our Computer 35 • If you have already obtained setup info rmation from your ISP but you did not receive a setup CD, click Set up my connection manually . • If you have a CD, click Use the CD I got from an ISP . 5 Click Next . If you selected Set up my connection manually , continue to step 6. Otherwise, follow the instructions on t[...]
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36 Setting Up Y our Computer www .dell.com | support.dell.com 1 Click the Start button and click Control P anel . 2 Click P rinters and Other Hardware , click Phone and Modem Options , click the Dialing R ules tab, and then click Edit... . 3 In the Edit Location window , ensure that T o disable call waiting, dial: is checked, and then select the pr[...]
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Setting Up Y our Computer 37 3 On the Which computer is this? scr een, click New Comput er and click Next . 4 On the Do you have a Windows XP CD? screen, click I will use the wizard from the Win do w s X P C D and click Next. 5 When the Now go to your o ld computer scr een appears, go to your old or source computer . Do not click Next at this time.[...]
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Página 38
38 Setting Up Y our Computer www .dell.com | support.dell.com Setting Up a Printer NOTICE: Complete the opera ting system setup bef ore you connect a printer to the compu ter . See the documentation that came with the prin ter for setup information, including how to : • Obtain and install updated drivers. • Connect the printer to the computer .[...]
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Página 39
Setting Up Y our Computer 39 4 T urn on the printer and then turn on the computer . If the Add New Hardware Wizard window appears, click Cance l . 5 Install the printer driver if necessary . Se e the documentation that came with your printer . Connecting a USB Printer NOTE: Y ou can connect USB devices whil e the computer is turned on. 1 Complete t[...]
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40 Setting Up Y our Computer www .dell.com | support.dell.com Printer Problems C HECK THE PRINTER CABLE CONNECTIONS — Ensur e that the printer cable is properly connected to the computer (see page 38). T EST THE ELECTR ICAL OU TLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp. E NSURE THAT THE[...]
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Setting Up Y our Computer 41 Setting Up the Docking Device to Connect to a Network NOTE: A network adapter is also refer red to as a network inter f ace controller (NIC). NOTICE: Do not install a network adapter or a netw ork adapter/modem combination PC Card until you complete the docking device setup. NOTICE: T o prevent serious operating system [...]
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42 Setting Up Y our Computer www .dell.com | support.dell.com Many surge protectors have a telephone jack for mo dem protection. See the surge pr otector documentation for modem co nnection instructions. NOTICE: Not all surge protectors offer netwo rk adapt er protection. Disconnect the network cable from the network wall ja ck during electrical st[...]
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3 SECTION 3 Using Batteries and Module Bay Devices Using a Batter y Po w e r Pr o b l e m s About the Module Bay Checking the Charge on the Second Batter y R emoving and Installing Devices While the Computer Is Tu r n e d O f f R emoving and Installing Devices While the Computer Is R unning[...]
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44 Using Batteries and Module Bay Dev ices www .dell.com | support.dell.com Using a Batter y CAUTION: Before performing any of the pr ocedures listed below , re ad and follow the safety instructions located at the front o f this document. Battery Performance NOTE: Batteries for portable computers are covered only during the initial one -year period[...]
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Using Batteries and Module Bay Devices 45 CAUTION: Do not dispose of batteries with household wast e. When your battery no longer holds a charge, call your local waste disposal or environme ntal agency for advice on disposing of a lithium-ion battery . See page 17. CAUTION: Misuse of the batter y may increas e the risk of fire or chemical burn. Do [...]
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46 Using Batteries and Module Bay Dev ices www .dell.com | support.dell.com F or mor e information about QuickSet, right- click the icon in the taskbar and click Help . Microsoft Windows Power Meter The W indows power meter indicates the rema ining battery charge. T o check the power meter , double-click the icon on the taskbar . F or more informat[...]
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Using Batteries and Module Bay Devices 47 Charging the Battery NOTE: The AC adapter charges a comp letely discharg ed batter y in approximately 1 hour with the computer turned off . Charge time is longer with the compu ter turned on. Y ou can leave the batter y in the computer as long as you lik e. The battery inter nal circuitr y prevents the batt[...]
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48 Using Batteries and Module Bay Dev ices www .dell.com | support.dell.com 3 Slide and hold the battery-bay (or module -bay) latch release on the bottom of the computer , and then remove the battery f rom the bay . Installing a Battery Rotate the battery into the bay until the latch rel ease clicks. F or mor e information about installi ng the sec[...]
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Using Batteries and Module Bay Devices 49 Re moving and Installing a R eserve Batter y 1 Remove the battery (see page 47). 2 Remove the reserve battery cover . 3 P ull the reserve battery out of its compartm ent, and disconnect the r eserve battery cable from the connector . reser ve battery cable connector reser ve[...]
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50 Using Batteries and Module Bay Dev ices www .dell.com | support.dell.com 4 Connect the reserve bat tery cable to the connector in the reserve battery compartment. 5 Place the re serve battery in the compar tmen t, and replace the reserve battery cover . Storing a Battery Remove the battery when you store your com puter for an extended period of [...]
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Using Batteries and Module Bay Devices 51 CHECK THE BATTERY STATUS LIGHT — If the battery status light flashes orange or is a steady orange the battery charge is low or depleted. Connect the computer to an electrical outlet. If the battery status light flashes green and orange , the battery is too hot to charge. T urn off the computer (see page 4[...]
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52 Using Batteries and Module Bay Dev ices www .dell.com | support.dell.com Checking the Charge on the Second Batter y Before you install a second ba ttery , press the status button on the battery char ge gauge to illuminate the charge-l evel lights. Each light repr esents approximately 20 percent of the total battery charge. F or example, if the b[...]
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Using Batteries and Module Bay Devices 53 If the Device Screw Is Not Installed NOTICE: T o prevent damage to devices, place them in a safe, dry place when they are not installed in the computer . Avoid pressing down on them or placing heavy objects on top o f them. 1 P ress the device latch release. 2 P ull the device out of t he module bay . 3 Ins[...]
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54 Using Batteries and Module Bay Dev ices www .dell.com | support.dell.com If the Device Screw Is Installed 1 Save and close a ny open files, e xit any open programs, and shut down the computer (see page 42). 2 If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instruc[...]
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Using Batteries and Module Bay Devices 55 6 P ull the device out of t he module bay . NOTICE: Insert devices into the mo dule bay before you dock and turn on the computer . 7 Insert the new device into the bay , and push the device until you feel a click. 8 Replace the device scr ew . 9 T urn on the computer . R emoving and Installing Devices While[...]
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56 Using Batteries and Module Bay Dev ices www .dell.com | support.dell.com If the Device Screw Is Not Installed 1 Double-click the Safely Remove Hardware icon on the taskbar . 2 Click the device you want to eject. NOTICE: T o prevent damage to devices, place them in a safe, dry place when they are not installed in the computer . Avoid pressing dow[...]
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Using Batteries and Module Bay Devices 57 5 Insert the new device into the bay , and push the device until you feel a click. W indows XP automatically re cognizes the new device. 6 If necessary , enter your password to unlock your computer . If the Device Screw Is Installed 1 Double-click the Safely Remove Hardware icon on the taskbar . 2 Click the[...]
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58 Using Batteries and Module Bay Dev ices www .dell.com | support.dell.com 6 P ull the device out of the modul e bay . 7 Insert the new device into the bay , push the device until yo u feel a click, and replace the screw . W indows XP automatically re cognizes the new device. 8 If necessary , enter your password to unlock your computer .[...]
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4 SECTION 4 Using the K eyboard and T ouchpad Numeric Keypad Keyboard Shortcuts To u c h P a d Customizing the T ouch P ad T ouch P ad or Mouse Problems External Keyboard Problems Unexpected Characters[...]
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60 Using the Keyboard and T ouchpad www .dell.com | support.dell.com Numeric K eypad The ke ypad numbers and symbols ar e marked in bl ue on the right of the k eypad keys. T o type a number or s ymbol, ensure that the keypad is enabled, and press and the desired k ey . The light indicate s that the keypad is active. K eyboard Shortcuts System Funct[...]
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Using the Keyboard and T ouchpad 61 Battery CD or DVD T ray Display F unctions Ra dios (Including Wireless Networking and Bluetooth™) Power Manag ement Displays the Dell™ QuickSet Battery Meter Requires Dell QuickSet to function. Ejects the tray out of the drive. Switches the video image to the next display in the following sequence: the integ [...]
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62 Using the Keyboard and T ouchpad www .dell.com | support.dell.com Speaker F unctions If no sound comes from the speakers, press and adjust the volume. Microsoft ® Windows ® L ogo Key F unctions T o adjust k eyboard o peration, such as the char acter r epeat rate, open the Control P anel, and click P rinters and Other Hardware . Increases the v[...]
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Using the Keyboard and T ouchpad 63 To u c h P a d The touch pad detects the pressur e and movement of your finger to allow you to move the cursor on the display . Use the touch pad an d touch pad buttons as you would use a mouse. • T o move the cursor , lightly slide your finger over the touch pad. • T o select an object, lightly tap once on t[...]
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64 Using the Keyboard and T ouchpad www .dell.com | support.dell.com Customizing the T ouch Pad Y ou can disable the touch pad or adjust their settings by using the Mouse P roperties window . 1 Open the Control P anel and doubl e-click the Mouse icon. 2 On the Mouse P r oper ti es wi ndow : •C l i c k t h e Device Select tab to disable the touch [...]
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Using the Keyboard and T ouchpad 65 3 F rom the Windows ® des k t o p , cl ick the Start bu tton, point to All P rograms , point to Accessories , and click Notepad . 4 T ype some characters on the external keyboar d and verify that they appear on the display . If you cannot verify these steps, you may have a defective exte rnal k eyboard. T O VERI[...]
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66 Using the Keyboard and T ouchpad www .dell.com | support.dell.com[...]
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5 SECTION 5 Using CDs, DVDs, and Other Multimedia Using CDs and DVDs CD or DVD problems Sound and Speaker P roblems Copying CDs Connecting a T elevision to the Computer[...]
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68 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com Using CDs and DVDs F or information about using CDs and DVDs in your computer , see the Te l l M e H o w help file. T o access the help file, see page 94. CD or DVD problems If you cannot play a CD, CD-RW , or DVD NOTE: Because of different worldwide file types, not all DVD t[...]
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Using CDs, DVDs, and Other Multimedia 69 C HECK THE DRIVE FOR ERRORS — If the drive is a fix ed drive: 1 Remove the hard driv e an d floppy drive. 2 Insert the Drivers and Utilities CD for your computer and turn on the computer . 3 V e rify that the light is blinki ng, indicating normal operation. If you cannot eject the CD, CD-RW , or DVD drive [...]
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70 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com E NSURE THAT THE SP EAKERS ARE TURNED ON — See the setup diagram supplied with the speakers. A DJUST THE W INDO WS VOLUME CONTROL — Do uble-click the speak er icon in the lower -right corner of your scr een. Ensur e that the volume is turned up and that th e sound is not [...]
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Using CDs, DVDs, and Other Multimedia 71 • DataCD allo ws you to copy a variety of your documents, such as spr eadsheet or accounting files, to a CD for permanent storage. NOTE: Some music and game CDs are co py-protected. If you have a CD that cannot be copied, you must use the original CD for ever yday use. • Disc Copier allows you to make a [...]
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72 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com • If you want to copy files from the Internet or files from a floppy or Zip drive, copy those files to your hard driv e first, and then burn your CD. Y our CD-RW drive r equires a s te ad y s t re a m o f d at a t o p r o p e r ly rec ord . Direct Internet downloads, floppy[...]
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Using CDs, DVDs, and Other Multimedia 73 4 Click Copy . Depending on the size of the files that ar e being copied, the copy process may take a few minutes. 5 After the source CD is copied, r emove the source CD from the CD-RW drive tray . The CD-RW drive tray opens automaticall y after the source CD is copied. NOTE: Y ou must use CD-R discs to burn[...]
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74 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com F or televisions and audio devices without suppo rt for S/PDIF digital audio , you can use the audio connector on the side of the computer to connect the computer to your television or audio device. It is recommended that you connect video and au dio cables to your computer i[...]
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Using CDs, DVDs, and Other Multimedia 75 Before you begin, ensur e that you have the following cables: 1 T urn off th e computer and the televisio n and/or audio device yo u want to connect. NOTE: Y ou can connect an S-video cable d irectly to the S-video connector on the comp uter (without the video adapter cable) if your tele vision or audio devi[...]
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76 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com 4 Plug the other end of the S-video cable i n to your television . 5 Plug the single-connector end of the aud io cable in toin to the headphone connector on your computer . 6 Plug the two R CA connectors on the other en d of the audio cable in to the audio input connectors on[...]
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Using CDs, DVDs, and Other Multimedia 77 S- Video and Digital Audio Before you begin, ensur e that you have the following cables: TV/digital audio adapter cable S-video cable S/PDIF digital audio cable[...]
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78 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com 1 T urn off the computer and the television and/or audio device yo u want to connect. 2 Connect the TV/digital audio adapter cable to the S -video TV -out conne ctor on your computer . 3 Plug one end o f the S-video cable in to the S -video connector o n the TV/digital au dio[...]
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Using CDs, DVDs, and Other Multimedia 79 Composite Video and Standard Audio Before you begin, ensur e that you have the following cables: 1 T urn off th e computer and the televisio n and/or audio device yo u want to connect. 2 Connect the TV/digital audio adapter cable to the S-video TV -out connector on the computer . TV/digital audio adapter cab[...]
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80 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com 3 Plug one end of the composite video cab le in to the composite video conn ector on the TV/digital audio adapter cable. 4 Plug the other end of the compo site video ca ble in to the com posite video connector on the television. 5 Plug the single-connector end of the aud i o [...]
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Using CDs, DVDs, and Other Multimedia 81 Composite Video and Digital Audio Before you begin, ensur e that you have the following cables: TV/digital audio adapter cable composite video cabl e S/PDIF digital audio cable[...]
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82 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com 1 T urn off the computer and the television and/or audio device yo u want to connect. 2 Connect the TV/digital audio adapter cable to the S-video TV -out connector on the computer . 3 Plug one end of the composite video cab le in to the composite video conn ector on the TV/di[...]
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Using CDs, DVDs, and Other Multimedia 83 5 T o play a DVD on the television, click th e small "primary" button (r esembles a bull’s- eye) at the bottom-left under the TV pictur e. NOTE: Vario us programs access the hardware in di fferent ways. Y ou may or may not need to click the primary button for operations other than playing DVDs. 6[...]
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84 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com Enabling Dolby Digital 5.1 Audio for DVD Playback If your computer ha s a D VD drive, you can enable Dolby Dig ital 5.1 audio for D VD playback. 1 Double-click the InterV ideo WinDVD icon on the W indows desktop. 2 Insert a D VD into the D VD drive. If the DV D begins playing[...]
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Using CDs, DVDs, and Other Multimedia 85 Enabling S/PDIF in the Windows Audio Driver NOTE: Enabling S/PDIF in Windows disables the sound from the headphone connector . 1 Double-click the speak er icon in the W indows notification area. 2 Click the Options menu and then click Advanced Controls . 3 Click Advanced . 4 Click Enable S/PDIF . 5 Click Clo[...]
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86 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com[...]
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6 SECTION 6 Setting Up a Home and Office Network Connecting to a Network Adapter Network Setup Wizard Network Problems[...]
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88 Setting Up a Home and Office Network www .dell.com | support.dell.com Connecting to a Network Adapter Before you connect your comput er to a network, the computer must have a network adapter installed and a network cable connected to it. T o connect a network cable: 1 Connect the network cable to the network adapter connector on the back of your[...]
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Setting Up a Home and Office Network 89 Network Setup Wizard The Microsoft ® Wi n d o w s ® XP operating system provides a Network Setup W izar d to guide you through the process of sharing files, pr inters, or an Internet connection between computers in a home or small office. 1 Click the Start button, point to All P rog ram s → Accessories ?[...]
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90 Setting Up a Home and Office Network www .dell.com | support.dell.com[...]
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7 SECTION 7 Solving Problems Finding Solutions Accessing Help Error Mess ages Video and Display Problems Scanner Problems Drive Problems PC Card Problems Ge n e r al Pr o g ra m Pro bl e m s E-Mail Problems If Y our Com puter Gets Wet If Y ou Drop or Damage Y our Computer R esolving Other T echnical Problems Drivers Using System R estore R esolving[...]
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92 Solving P roblems www .dell.com | support.dell.com Finding Solutions Sometimes i t’s difficult to figure out where to go for answers. Use this chart to quickly find the answers to your questions. NOTE: If you have a problem with an external devi ce, see the device documentation or contact the manufacturer . ® See page 50. See page 94. Get tec[...]
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Solving P roblems 93 See page 95. See page 69. See page 40. See page 35. See page 97. See page 89. See page 64. See page 100. See page 35. See page 94. See page 101. See page 102. See page 98 See page 64. See page 65.[...]
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94 Solving P roblems www .dell.com | support.dell.com Accessing Help Error Messages If the message is not listed, see the docume nt ation for the operating system or the program that was running at the ti me the m essage appeared. T O ACCESS THE T ELL M E H OW HELP FILE — 1 Click the Start button and click Help and Support . 2 Click User and syst[...]
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Solving P roblems 95 Video and Display Problems If the display is blank NOTE: If you are using a program that requires a higher resolution than your computer supports, it is recommended that you a tta ch an external monitor to your computer . N OT ENOUGH MEMORY OR RESOURCES . E XIT SOME PROGRAMS AND TRY AGAIN — Y ou have too many programs open. C[...]
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96 Solving P roblems www .dell.com | support.dell.com If the display is difficult to read C HECK THE BATTERY — If you ar e using a battery to power your computer , the battery charge may be depleted. Connect the computer to an electrical outlet using the AC adapter , and turn on the computer . T EST THE ELECT RICAL OU TLET — Ensure that the ele[...]
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Solving P roblems 97 If only part of the display is read able Scanner Problems A DJUST THE W INDO WS DISPLAY SETTIN GS — 1 Click the Start button and click Control P anel . 2 Click Appearance and Themes . 3 Click the area you want to change or click t he Display icon. 4 T ry different settings for Color quality and Screen resolution . S EE "[...]
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98 Solving P roblems www .dell.com | support.dell.com Drive Problems NOTE: F or information on saving files to a flo ppy disk, see th e Te l l M e H o w help file. T o access the help file, see page 94. If you cannot save a file to a floppy drive E NSURE THAT W INDOWS ® RECOGNIZES THE DRIVE — Click the Start button and click My Computer . If the[...]
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Solving P roblems 99 If you have problems with a hard drive PC Card Problems R EINSTALL THE DRIVE — 1 Save and close any open files, exit any open programs, and shut down the computer . 2 Remove the drive from the module bay . See page 52 for instructions. 3 Reinstall the drive. 4 T urn on the computer . C LEAN THE DRIVE — See "Cleaning Y [...]
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100 Solving P roblems www .dell.com | support.dell.com General Program Problems A program crashes NOTE: Sof tware usually includes instal lation instructions in its documentation or on a floppy disk or CD. A program stops responding Error messages appear I F YOU HAVE PROBLEMS WITH A D ELL - PROVIDED PC C ARD — Contact Dell (see page 139). I F YOU[...]
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Solving P roblems 101 E-Mail Problems If Y our Computer Gets W et CAUTION: Perform this procedure only after you are certain that it is safe to do so. If the comput er is connected to a n electrical outlet, it is recommended th at you turn off AC power at the circuit br eaker before attemp ting to remove the power cables from the electrical outle t[...]
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102 Solving P roblems www .dell.com | support.dell.com 13 Replace the module bay device and any PC Car ds you removed. 14 Replace the battery . 15 T urn on the computer and verify that it is working properly . NOTE: See page 159 for infor mation on your warranty coverage. If the compu ter does not start, or if you cannot ident if y t he dam aged co[...]
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Solving P roblems 103 Drivers What Is a Driver? A driver is a program that controls a device such as a printer , mouse, or keyboar d. All devices requi r e a driver program. A driver acts lik e a translato r between the devi ce and the programs that use the device. Each device has its own set of specialized co mma nds that only its driver recognize[...]
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104 Solving P roblems www .dell.com | support.dell.com 6 Scroll down the list to see if any device has an exclamation point (a yellow circle with a [ !] ) on the device icon. If an ex clamation point is next to the device name, you may need to reinstall the driver or install a new driver . Re installing Drivers and Utilities NOTICE: The Dell Suppor[...]
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Solving P roblems 105 double-click the autocd.exe file. The first time that you run the CD, it might prompt you to install setup files. Click OK , and follow t he instructio ns on the scr een to continue. 3 Fr o m t h e Language drop-down menu in the toolbar , se lect your pr eferr ed language for the driver or util ity (if avai la ble). A welcome [...]
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106 Solving P roblems www .dell.com | support.dell.com 7 Click the Driver tab and click Update Driver . 8 Click Install from a list or sp ecific location (Advanced) and click Next . 9 Click Browse and browse to the location to whic h you previously e xtracted the driver files. 10 When the name of the approp riate driver appears, click Ne xt . 11 Cl[...]
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Solving P roblems 107 4 Select a restor e point and click Next . If a calendar date has only one restor e poin t, then that r estore point is automatically selected. If two or mor e res tore points ar e available , click the r estor e point that you prefer . 5 Click Next . The Res t or at i on C om pl e te screen appears after S ystem Restore finis[...]
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108 Solving P roblems www .dell.com | support.dell.com R esolving Software and Hardware Incompatibilities W indows XP IRQ conflicts occur if a device ei ther is not de tected during the ope rating system setup or is detected but incorrectly configur ed. T o check for conflicts on a computer running W indows XP : 1 Click the Start button an d click [...]
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Solving P roblems 109 R einstalling Microsoft ® Windows ® XP Before Y ou Reinstall If you are considering r e in stalling the W indow s XP operating system to cor rect a problem with a newly installed driver , first try usin g W indows XP Device Driver Rollback (see page 104). If Dev ice Driver Rollback does not re solve the problem, then use Sys[...]
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110 Solving P roblems www .dell.com | support.dell.com Windows XP Setup 1 When the Windows XP Setup screen appears, press to select To s e t u p Wi ndow s now . 2 Read the inform ation on the Microsoft Windows Lice nsing Agree ment screen, and press to accept the license agr eement. 3 If your computer already has W indows XP installed and you want [...]
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Solving P roblems 111 12 If you are r einstallin g W indows XP P rofe ssional and you are prompted to provide further information re garding your network co nfiguration, enter your selections. If you are unsur e of your settin gs, a ccept the default selections. W indows XP installs the ope rating system components and config ures the computer . Th[...]
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112 Solving P roblems www .dell.com | support.dell.com[...]
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8 SECTION 8 Adding and R eplacing Pa r t s Adding Memor y Adding a Mini PCI Card Adding a Modem R eplacing the Hard Drive[...]
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114 Adding and R eplacing P arts www .dell.com | support.dell.com Adding Memor y Y ou can incr ease your computer memory by installing memory modules on the system board. See page 128 for inform ation on the me mory supported by your computer . Install only memory modules that ar e intended for your computer . NOTE: Memor y modules purchased from D[...]
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Adding and R eplacing P arts 115 7 T urn the computer over , loosen the captive screw from the memory module cover , and then remove the cover . NOTICE: T o prevent damage to the memor y module co nnector , do not use tools to spread the memor y-module securing clips. captive screw memory module cover[...]
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116 Adding and R eplacing P arts www .dell.com | support.dell.com 8 If you ar e r eplacing a memo ry module, r emove the e xisting module: a Use your finger tips to car efully spr ead ap art the securing clips on each end o f the memory module connector unt il the module pops up. b Remove the module from the connector . NOTICE: If you need to insta[...]
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Adding and R eplacing P arts 117 9 Ground yourself and install the new memory module: NOTE: If the memory module is not installed properly , the computer may not boot properly . No error message indicates this failure. a Align the notch in the module edge connec tor with the tab in the connector slot. b Slide the module firmly into the slot at a 45[...]
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118 Adding and R eplacing P arts www .dell.com | support.dell.com 10 Replace the cover . NOTICE: If the cover is difficult to close, remove the module and reinstall it. Forcing the cover to close may damage your computer . 11 Insert the battery into the battery bay , or connect the AC adapter to your computer and an electrical outlet. 12 T urn on t[...]
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Adding and R eplacing P arts 119 Adding a Mini PCI Card CAUTION: FCC rules strictly proh ibit users from i nstalling 5 GHz (802.11a,802.11a/b, 802.11a/b /g) Wireless LAN Mini PCI cards. Under no circumstances should the us er install such a device. Only trained Dell service personnel are authorized to install a 5 GHz Wireless LAN Mini PCI card. If [...]
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120 Adding and R eplacing P arts www .dell.com | support.dell.com 8 Loosen the captive screw from the Mini PCI ca r d/modem cover , and r emove the cover . captive screw Mini PCI card/modem cover[...]
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Adding and R eplacing P arts 121 9 If a Mini PCI ca rd is not alr eady instal led, go to ste p 10. If you are r eplacing a Mini PC I c a rd, rem ov e th e ex is t in g c ard : a Disconnect the Mini PCI card from any attached cables. b Release the Mi ni PCI car d by spr eading th e metal securing tabs until the car d pops up sl ightly . c Lift the M[...]
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122 Adding and R eplacing P arts www .dell.com | support.dell.com 11 Connect the antenna cables to the Mini PCI. 12 Replace the cover and tighten the screw . Adding a Modem If you order ed the optional modem at the same time that you order ed your computer , Dell installed the modem for you. CAUTION: Before working insi de your computer , read th e[...]
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Adding and R eplacing P arts 123 6 Remove any installed PC Ca rds, batteries, and devices. 7 Ground yourself by touching a metal conne ctor on the back of the computer , and continue to do so periodically during this procedur e. 8 T urn the computer o ver , and loo sen the captive screw from the Mini PCI card/modem cover . captive sc rew Mini PCI c[...]
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124 Adding and R eplacing P arts www .dell.com | support.dell.com 9 If a modem is not already installed, go to step 10. If you are replacing a modem, remove the e xisting modem: a Remove the screws securing the modem to the system board, and set it aside. b P ull straight up on the atta ched pull-tab to lift the mo dem out of its connector on the s[...]
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Adding and R eplacing P arts 125 R eplacing the Hard Drive NOTE: Y ou need the Operating System CD to install the Microsof t ® Windows ® operating system. Y ou also need the Drivers and Utilities CD for your computer to install the drivers and utilities on the new hard drive. CAUTION: If you remove the hard drive from the computer when the drive [...]
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126 Adding and R eplacing P arts www .dell.com | support.dell.com 7 T urn the computer over , and r emo ve the ha rd drive screw . NOTICE: When the hard drive is not in the computer , store it in prote ctive antistatic packaging. For precautions on preventing electrostatic disc harge, see page 11. 8 Slide the hard drive out of the computer . 9 Remo[...]
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9 SECTION 9 Appendix Specifications Standard Settings Dell T echnical Support P olicy (U.S. Only) Contacting Dell R egulator y Noticesthe help file, see Limited Wa rranties and R e turn Policy[...]
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128 Appendix www .dell.com | support.dell.com Specifications Microprocessor Microprocessor type Intel ® Mobile P entium ® M L1 cache 32 KB (internal) L2 cache 1024 KB (on die) External bus frequency 400 MHz System Information System chip set Intel 855PM Data bus width 64 bits DRAM bus width 64 bits Microprocessor address bus width 32 bits PC Card[...]
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Appendix 129 Ports and Connectors Serial 9-pin connector; 16550C -compatible, 16-byte buffer connector P arallel 25-hole connector ; unidir e ctional, bidirectional, or ECP Video 15-hole connector Audio microphone miniconnector , stereo headphones/speak ers miniconnector USB two 4-pin USB 2.0–compliant connectors Infrared sensor sensor compatible[...]
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130 Appendix www .dell.com | support.dell.com Video Video type 64-bit hardwar e accelerated (A TI Mobility Radeon 9000) 128-bit hardwar e accelerated (NVIDIA GeF orce4 4200 Go , NVIDIA GeF orce FX Go5650) Data bus 4X AGP Video controller A TI Mobility Radeon 9000, NVIDIA GeF orce4 4200 Go , or NVIDIA GeF orce FX Go5650 Video memory 32 MB (A TI Mobi[...]
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Appendix 131 Display T ype (active-matr ix TFT) WUXGA, WSXGA+, and WXGA Dimensions: Height 222.5 mm (8.76 inches) W idth 344.5 mm (13.56 inches) Diagonal 391.2 mm (15.4 inches) Maximum resolutions 1920 x 1200 (WUXGA) 1680 x 1050 (WSXGA+) 1280 x 800 (WXGA) Response time (typical) 35-ms fall (maximum) Refresh rate 60 Hz Operating angle 0 ° (closed) [...]
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132 Appendix www .dell.com | support.dell.com T ouch P ad X/Y position resolution (graphics table mode) 240 cpi Size: W idth 64.88-mm (2.55-inch) sensor-active ar ea Height 48.88-mm (1.92-inch) rectangle T rack Stick X/Y position resolution (graphics table mode) 250 count/sec @ 100 gf Size protrudes 0.5 mm (0.02 inch) higher than surrounding keycap[...]
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Appendix 133 AC Adapter Input voltage 90–264 V A C Input current (maximum) 1.7 A Input fr equency 47–63 Hz Output current 3.34 A (continuous) (65 W) 4.62 A (continuous) (90 W) Output power 65 W (standard) or 90 W Rated output voltage 19.5 VDC Dimensions: Height 28.2 mm (1.11 inches) (65 W) 27.94 mm (1.1 inches) (90 W) W idth 57.9 mm (2.28 inche[...]
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134 Appendix www .dell.com | support.dell.com Environmental T emperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity (maximum): Operating 10% to 90% (noncondensing) Storage 5% to 95% (noncondensing) Maximum vibration (using a random-vibration spectrum that simulates user environment):[...]
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Appendix 135 Standard Settings Overview Y ou can use the system setup program as follows: • T o set or change user-selectable features —for example, your computer passwor d. • T o verify information about the computer ’s current configuration, such as the amount of system memory . After you set up the computer , run the system setup program[...]
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136 Appendix www .dell.com | support.dell.com The upper -right corner of the screen displays help information for the currently highlighted option; the lower -right corner displays info rmation about the computer . System setup key functions are listed across the bottom of the scre en. Commonly Used Options Certain options requir e that you reboot [...]
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Appendix 137 Performing a One- Time Boot Y ou can set a one-time-only bo ot sequence without entering the system setup program. (Y ou can also use this procedur e to boot th e Dell Diagnostics on the diagnostics utility partition on your hard drive.) 1 T urn off the computer . 2 If the computer is connected to a docking device (dock ed), undock it.[...]
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138 Appendix www .dell.com | support.dell.com 3 P r ess the down-arrow k ey to select the Infrared Data P ort setting, and pr ess the right- arrow key to change the set ting to a COM port. 4 P r ess the down-arrow k ey to select the Infrared Mode setting, and pr ess the right- arrow key to change the setting to Fa s t I R or Slow IR . It is re comm[...]
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Appendix 139 Dell provides limited technical support for th e computer and any "Del l-installed" software and peripherals 1 . Support for third-party softwar e and pe ripherals is provided by the original manufacturer , including those purchased an d/or installed through Dell Software and P eripherals, Readyware, and Custom F actory Integ[...]
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140 Appendix www .dell.com | support.dell.com F or specific web addr esses for your country , find the appropriate country section in the table below . NOTE: T oll-free numbers are for use within th e countr y for which they are liste d. When you need to contact D ell, use the el ectronic addresses, telephone numbers, and codes provided in the foll[...]
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Appendix 141 Austria (V ienna) International Access Code: 900 Country Code: 43 City Code: 1 We b s i t e : support.euro .dell.com E-mail: tech_support_central_europe@dell.com Home/Small Business Sales 0820 240 530 00 Home/Small Business F ax 0820 240 530 49 Home/Small Business Customer Car e 0820 240 530 14 P referr ed Accounts/Corporate Customer C[...]
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142 Appendix www .dell.com | support.dell.com Brunei Country Code: 673 Customer T echnical Support (P enang, Malaysia) 604 633 4966 Customer Service (P enang, Malaysia) 604 633 4949 T ransaction Sales (P enang, Malaysia) 604 633 4955 Canada (North Y ork, Ontario) International Access Code: 011 Online Order Status: www .dell.ca/ostatus AutoT ech (au[...]
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Appendix 143 China (Xiamen) Country Code: 86 City Code: 592 T ech Support website: support.a p.dell.com/china T ech Support E-mail: cn_support@dell. com T ech Support F ax 818 1350 Home and Small Business T echnical Support toll-free: 800 858 2437 Corporate Accounts T echnical Support toll-fr ee: 800 858 2333 Customer Experie nce toll-free: 800 858[...]
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144 Appendix www .dell.com | support.dell.com Denmark (Copenhagen) International Access Code: 00 Country Code: 45 We b s i t e : support.euro.dell.com E-mail Support (portable computers): den_nbk_support@dell.com E-mail Support (desktop computers): den_support@dell.com E-mail Support (servers): Nordic_server_support@dell.com T echnical Support 7023[...]
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Appendix 145 F ra nce (P aris) (Mon tpellier) International Access Code: 00 Country Code: 33 City Codes: (1) (4) We b s i t e : support.euro .dell.com E-mail: support.eur o .dell. com/fr/fr/emaildell/ Home and Small Business T echnical Support 0825 387 270 Customer Car e 0825 823 833 Switchboar d 0825 004 700 Switchboard (calls from outside of F ra[...]
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146 Appendix www .dell.com | support.dell.com Greece International Access Code: 00 Country Code: 30 We b s i t e : support.euro.dell.com E-mail: support.euro.de ll.com/gr/en/emaildell/ T echnical Support 080044149518 Gold T echnical Support 08844140083 Switchboard 2108129800 Sales 2108129800 F ax 2108129812 Grenada General Support toll-free: 1-866-[...]
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Appendix 147 Ireland (Cherrywood) International Access Code: 16 Country Code: 353 City Code: 1 We b s i t e : support.euro .dell.com E-mail: dell_dir ect_support@dell.com Ireland T echnical Support 1850 543 543 U.K. T echnical Support (dial within U.K. only) 0870 908 0800 Home User Custome r Care 01 204 4014 Small Business Customer Car e 01 204 401[...]
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148 Appendix www .dell.com | support.dell.com Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 We b s i t e : support.jp.del l.com T echnical Support (servers) toll-free: 0120-198-498 T echnical Support outside of Japan (servers) 81-44-556-4162 T echnical Support (Dimension™ and Inspiron™) toll-free: 0120-198 -226 [...]
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Appendix 149 Latin America Customer T echnical Support (Austin, T exas, U.S.A.) 512 728-4093 Customer Service (A usti n, T exas, U.S.A.) 512 728-3619 F ax (T echnical Support and Customer Service) (Austin, T exas, U.S.A.) 512 728-3883 Sales (Austin, T exas, U.S.A.) 512 728-4397 SalesF ax (Austin, T exas, U.S.A.) 512 728-4600 or 512 728-3772 Lux emb[...]
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150 Appendix www .dell.com | support.dell.com Mexico International Access Code: 00 Country Code: 52 Customer T echnical Support 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 01-800-888-3355 Montserrat General Support toll-free: 1-866-278-6822 Netherl[...]
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Appendix 151 New Zealand International Access Code: 00 Country Code: 64 E-mail (New Zealand): nz_tech_support@dell.com E-mail (Australia): au_tech_support@dell.com Home and Small Business 0800 446 255 Government and Business 0800 444 617 Sales 0800 441 567 F ax 0800 441 566 Nicaragua General Support 001-800-220-1006 Norway (Lysaker) International A[...]
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152 Appendix www .dell.com | support.dell.com Po r t u g a l International Access Code: 00 Country Code: 351 We b s i t e : support.euro.dell.com E-mail: support.euro .dell.com/pt/en/emaildell/ T echnical Support 707200149 Customer Care 800 300 413 Sales 800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10 F ax 21 424 01 12 Pue r t o R i co Ge[...]
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Appendix 153 Spain (Madrid) International Access Code: 00 Country Code: 34 City Code: 91 We b s i t e : support.euro .dell.com E-mail: support.euro .dell.com/es/es/ema ildell/ Home and Small Business T echnical Support 902 100 130 Customer Car e 902 118 540 Sales 902 118 541 Switchboar d 902 118 541 F ax 902 118 539 Corporate T echnical Support 902[...]
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154 Appendix www .dell.com | support.dell.com Switzer l an d (Geneva ) International Access Code: 00 Country Code: 41 City Code: 22 We b s i t e : support.euro.dell.com E-mail: swisstech@dell.com E-mail for F rench-speaking HSB and Corporate Customers: support.euro .dell.com/ch/fr/emaildell/ T echnical Support (Home and Small Business) 0844 811 411[...]
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Appendix 155 U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 We b s i t e : support.euro .dell.com Customer Car e website: support.euro .dell.com/uk/en/ECare/F orm/Home.asp E-mail: dell_dir ect_support@dell.com T echnical Support (Corporate/P referre d Accounts/P AD [1000+ employees]) 0870 908 0500 T echnical Support[...]
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156 Appendix www .dell.com | support.dell.com U.S.A. (Austi n, T exa s) International Access Code: 011 Country Code: 1 Automated Or der-Status Service toll-free: 1-800-433-9014 AutoT e ch (portable and desktop computers) toll-free: 1-800-247-9362 Consumer (Home and Home Office) T echnical Support toll-free: 1-800-624-9896 Customer Service toll-free[...]
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Appendix 157 R egulator y Notices Electromagnetic In terference (EMI) is any s ign al or em ission, radiated in free space or conducted along power or si gnal lea ds, that endanger s the functio ning of a ra dio naviga tion or other safety service or seriously degrades, obstructs, or repeatedly int errupts a licensed radio communications service. R[...]
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158 Appendix www .dell.com | support.dell.com NOM Information (Mexico Only) The following information is provided on th e device(s) described in this document in compliance with the requir ements of the official Me xican standards (NOM): Exporter: Dell Computer Corporation One Dell W ay Round Rock, TX 78682 Importer: Dell Computer de México , S.A.[...]
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Appendix 159 Limited W arranties and R eturn P olicy Dell-branded hardware products purchased in the U.S. or Canada come w ith either a 90-day , 1-year , 2-year , 3-year , or 4-year limited warranty . T o determine which warranty ca me w it h y o u r h a rd w a re p r o d uc t ( s ) , s ee y o u r p a c ki n g s l i p or invoice. The following sect[...]
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160 Appendix www .dell.com | support.dell.com WE DO NOT ACCEPT LIABILITY BEY OND THE REMEDIES PRO VIDED FOR IN THIS LIMITED W ARR ANTY OR FOR CONSEQUENTIAL OR INCI DENT AL D AMAGES, INCL UDING, WITHOUT LIMIT A TION, ANY LIABILITY FOR THIRD-P ARTY CLAIMS AG AINST Y OU FOR DAMA G ES, FOR PRODUCTS NOT BEING A V AILABLE FOR USE, OR FOR LOST D A T A OR [...]
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Appendix 161 When you contact us, we will issue a Return Material Authorization Number for you to include with your return. Y ou must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in ship ment. W e will return the repair ed o[...]
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162 Appendix www .dell.com | support.dell.com • If you are a Government, Educa tion, or Healthcare Customer , or an In dividual Home Consumer w ho purchased through an Employ ee Purchase P rogram, go to www .dell.com/us/en/pub/topi cs/sbtopic_015_ccare.htm If you do not have Internet access, call y our cust omer care representative or call 1- 800[...]
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Appendix 163 • Problems that result from: – External causes such as accident, abuse, misuse, or problems wi th electrica l power – Servicing not authorized by Dell – Usage that is not in accordance with product instructions – F ailure to follow the product instructions or failure to perform pr eventive maintenance – Problems caused by u[...]
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164 Appendix www .dell.com | support.dell.com What do I do if I need warranty service? Be fo re th e w ar r an ty ex pi res , p l ea se c al l u s a t th e re l ev an t nu mber listed in the following table. Please a lso have your Dell Service T ag or order number available. What will Dell do? During the 90 days of the 90-day limited warranty and t[...]
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Appendix 165 W e w il l p ay t o s hi p t he par t t o y ou if yo u u se an a dd res s i n C an ad a. O th er wi se , w e w il l sh ip th e p ar t f rei ght co ll ec t. W e will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us. NOTE: Before you replace parts, make sure to back up[...]
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166 Appendix www .dell.com | support.dell.com T o r etu r n produ cts, yo u mu st call Dell Customer Se rvice at 1-800-847-4096 to r eceiv e a Credit Retu rn Authoriz ation Number . T o expedite the process of y our refund or cr edit, Dell e xpects you to r eturn the products to Dell in their original packaging within 5 days of the date that Dell i[...]
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Appendix 167 T o qualify for refund or replacement, returned products must be in as-new condition, software products must be unopened, and all of the manuals, floppy disk(s), CD(s), power cables, and other items included with a product must be returned with it. 1- Y ear End-User Manu facturer Guarantee (Latin America and the Caribbean Only) Guarant[...]
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168 Appendix www .dell.com | support.dell.com Dell Computer de Chile Ltda Coyancur a 22 83 , Piso 3- Of. 30 2 , P r ovidenc ia , Santiago - Chil e Dell Comp uter de Col ombia Cor poratio n Carrer a 7 #115-33 Oficina 60 3 Bogota, Colombia Dell Computer de Mexico SA de CV P aseo de la Reforma 2620 - 11° Pi so Col. Lomas Alta s 11950 México , D.F .[...]
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Appendix 169 Intel ® W arranty Statement for Pentium ® and Celeron ® Processors Only (U.S. and Canada Only) Intel’ s Three Y ear Limited W arranty Limited W arranty Intel warrants that its family of Pentium ® and Celeron ® processors, if properly used and installed, will be free from defects in materials and workmanship and will substantiall[...]
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170 Appendix www .dell.com | support.dell.com Intel Pentium ® and Celeron ® Pr ocessors are backed by a thr ee-year limited warranty . Please refer to the re verse side of this card for complete warranty details. Intel’s Commitment to Quality Intel is committed to producing the highest quality processors av ailable. That’ s why we have hundre[...]
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Index 171 Inde x A air vents description, 2 4 , 2 9 - 3 0 system view , 2 4 , 2 9 - 3 0 audio connectors description, 2 5 system view , 2 5 B battery charge gauge, 4 6 charging, 4 7 checking the charge, 4 5 description, 3 1 health gauge, 4 6 installing, 4 8 low-battery warning, 4 6 performance, 4 4 power meter , 4 6 rem ov in g , 4 7 storing, 5 0 s[...]
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172 Index 172 Index floppy drive connecting to the parallel port, 2 8 fixing problems, 9 8 H hard drive description, 2 5 , 3 1 replacing, 1 2 5 system view , 2 5 , 3 1 ha rd wa re drivers, 1 0 3 Hardwar e T roubleshooter , 108 help file accessing, 9 4 I IEEE 1394 connecto r description, 2 4 system view , 2 4 Infrared Sensor enabling, 1 3 7 infrared[...]
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Index 173 power fixing problems, 5 0 protection devices, 4 1 turning off your computer , 4 2 power button description, 2 0 system view , 2 0 printer cable, 3 8 connecting, 3 8 parallel, 3 8 setting up, 3 8 USB, 3 9 programs crashes, 1 0 0 fixing problems, 1 0 0 not responding, 1 0 0 R RA M . See memory rei n st a ll in g drivers, 1 0 4 Wi n d o w s[...]
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174 Index 174 Index V video connector description, 2 9 system view , 2 9 W warranty , 159 wet computer , 1 01 Wi n do w s X P Device Driver Rollback, 1 0 4 Hardwar e T roubleshooter , 1 0 8 help, 9 4 reinstalling, 1 0 9 System Res tor e, 1 0 6[...]