Dell A940 manual

www .dell.com/supplies | support.dell.com Dell™ AIO Printer A940 Owner ’s Manual Loo k I ns i d e F o r : • Lear ning about your printer • Using your printer • Maintenance and T roubleshooting[...]

www .dell.com/supplies | support.dell.com[...]

iii Dell™ AIO Printer A940 Finding information Refer to: When you need help with: Setup Diagram This document contains complet e setup information. Drivers and Utilities C D Documentation and drivers are alr eady installed on your printer when shipped from Dell. Y ou can use the CD to uninstall/r einstall drivers or access your documentation. Rea[...]

iv www .dell.com/supplies | support.dell.com Understanding the All-In- One parts USB cable P ower supply Display Operator panel (see page 3) P aper support P aper guide P aper exit tray T op cover Scanner lock (underneath scanner unit) Scanner support Pri n te r (scanner unit)[...]

iii Use the: When you want to: Display Check the status of the All-In-One. Operator panel Operate your All-In-One (attached to a computer or unattached). F or mor e information, see page 3. P aper exit tray Stack paper as it e xits the All-In-One. P aper guide Make sur e paper feeds correctly into the All-In -One. P aper support Load paper in the A[...]

iv www .dell.com/supplies | support.dell.com Finding your Express Ser vice Code and T ag number Y our e xpress service code and tag number is located inside the printer , as shown. Accessing your User ’s Guide T o access your User ’s Guide: •C l i c k Start → Pr o g r a m s → De ll Pr i n t e r s → Dell AIO Printer A940 → V iew User ?[...]

vii Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid t he problem. CAUTION: A CAUTION indi cates a pot ential for pro perty dama ge, personal injury , or death. ________[...]

viii www .dell.com/supplies | support.dell.com Safety information • Use only the power supply provid ed with this product or the manufacturer’s authorized replacement power supply . • Connect the power cord t o an electrica l outlet that is near the product and easily accessible. • Refer service or repairs, other than those described in th [...]

Contents ix Contents Finding information . . . . . . . . . . . . . . . . . . . . . . . . iii Understanding the All-In- One parts . . . . . . . . . . . . . . . . iv Notes, Notices, and Cautions . . . . . . . . . . . . . . . . . . . . vii Safety inf ormation . . . . . . . . . . . . . . . . . . . . . . . . viii 1 Lear ning about your printer Setting u[...]

x Contents Copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Copying photos . . . . . . . . . . . . . . . . . . . . . . . . . 24 Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Scanning photos . . . . . . . . . . . . . . . . . . . . . . . . 26 Editing scanned images . . . . . . . . . . . . . . . . . . . [...]

Contents xi Cleaning the ink cartridge nozzles . . . . . . . . . . . . . . . . . 42 4 T roubleshooting Setup t roublesho oting . . . . . . . . . . . . . . . . . . . . . . . 44 General troubleshooting . . . . . . . . . . . . . . . . . . . . . . 44 P aper misfeeds or multiple sheets feed . . . . . . . . . . . . . . 45 Envelopes do not feed properly .[...]

xii Contents Dell Computer Corporation Ink and T oner Cartridges Limited Warranties . . . . . . . . . . . 82 Ink and T oner Cartridges Limited Warranty (U.S. and Canada Only) 82 Ink and T oner Cartridges Limited Warranty (Latin America Only) 83 Dell Software License Agreement . . . . . . . . . . . . . . . . . 84 Index . . . . . . . . . . . . . . . [...]

1 SECTION 1 L earning about your printer Setting up your printer Understanding the operator pa nel Understanding the print er sof tware Understanding the pa per type sensor[...]

2 Learning about your printer www .dell.com/supplies | support.dell.com Y ou can use the Dell ™AIO P rinter A940 to do a variety of things. A couple of important things to note: •Y o u do n ot need to attach your printer to a computer to mak e copies. •Y o u do need to attach your printer to a compu ter to send faxes. NOTE: The computer must [...]

Learning about your printer 3 Understanding the operator panel The operator panel buttons help you scan , copy , fax, and customize docum ents. The light indicates whether the printer is on, and the display featur es the printer status, messages, and menus . Y ou can pr ess and hold some buttons to scroll through a list of options on the displa y .[...]

4 Learning about your printer www .dell.com/supplies | support.dell.com # Press: T o: 1 Number of Copies Specify the number (1–99) of copies to make. 2 Red uc e/ En la rg e Reduce or enlarge you r original document by percentage, to F it to P age, or to poster size. 3 Copy Quality Select a copy quality : Quick, Normal, Better , or Best. 4 Black M[...]

Learning about your printer 5 Operator panel menus When you press Options r epeatedly , the menu headings below display . When the menu heading you wa nt displays, press + to scroll through the available menu items, and then press Select to save the setting. From this m enu: Y ou can: LIGHTER/DARKER Lighten or darken the copied image. BLANK PAPER S[...]

6 Learning about your printer www .dell.com/supplies | support.dell.com NOTE: The option currentl y selected has an asterisk (*) beside it on the display . Photo Options menus The Photo Options menu helps you to customize photos. 1 Pre s s Photo Options , and then + repeatedl y to scroll through the available reprint sizes. 2 When the r eprint size[...]

Learning about your printer 7 Understanding the printer software The printer software includes the: • Dell All-I n-One Center—hel ps yo u perform various scan and copy operations and manage yo ur saved images. • P rint P roperties—helps you ad just printing settings. NOTE: Av ailable from almost ever y application that prints. • Dell Phot[...]

8 Learning about your printer www .dell.com/supplies | support.dell.com Accessing Print Properties Y ou can change your printer settings in P rint Properties. T o open Print P roperties: 1 W ith yo ur document open , click Fi l e → Pr i n t . The P rint dialog box appears. 2 In the P rint dialog box, click Pr o p e r t i e s , Preferences , Optio[...]

Learning about your printer 9 Using the Dell Photo Editor The Dell Photo Edito r lets you adjust ph oto attribut es (brightness, contrast, and orientation) of scanned images. There ar e two ways to open the Dell Photo Editor : •C l i c k Start → Pr o g r a m s → De ll Pr i n t e r s → Dell AIO P rinter A940 → Dell Photo Editor . • F rom[...]

10 Learning about your printer www .dell.com/supplies | support.dell.com Using the Dell Printer Solution Center The Dell P rinter Solution Center is a gu ide you can r efer to for printer help and to check the current printer status. T o open the Dell P rinter Solution Center , click Start → Pr o g r a m s → Del l Pr i n t e r s → Dell AIO P [...]

Learning about your printer 11 Understanding the paper type sensor Y our printer has a paper type sens or that detec ts these paper types: • Plain paper • Coated paper • Glossy/photo paper • T ransparencies If you load one of these paper types, the printer detects the paper type and automatically adjusts the paper type settings and print r [...]

12 Learning about your printer www .dell.com/supplies | support.dell.com T o choose the paper size: 1 W ith yo ur document open , click Fi l e → Pr i n t . 2 In the P rint dialog box, click Pr o p e r t i e s , Preferences , Options , or Setup (depending on your program or operating system). The P rint P roperties scre en appears. 3 Click the Pa [...]

2 SECTION 2 Using your printer Loading paper Placing your docume nt on the scanner glass Pri nt in g Copying Scanning Editing scanned im ages Fax i n g[...]

14 Using your printer www .dell.com/supplies | support.dell.com L oading paper T o load other paper types, foll ow th e guidelines on page 15. T o load most types of paper : 1 Place the paper against the right side of the paper support with the print side facing you and the top of the paper feeding into the paper support. 2 Squeeze and sli de the p[...]

Using your printer 15 NOTE: T o avoid smearing ink, remove each transparency or photo from the paper exit tray before the next one exits the printer . T ransparencies and photos may require up to 15 minutes to dry . Y ou can load up to: Make sure: 100 sheets of plain paper The paper is designed for use with inkjet printers. • The envelopes ar e l[...]

16 Using your printer www .dell.com/supplies | support.dell.com Before you begin copying, scanning, printing, or sending faxes, r efer to the information below about how much pape r the printer exit tray can hold. The printer paper exit tray can hold: Y ou can use your printer to copy , scan, pr int, and fax. The fol lowing instructions explain how[...]

Using your printer 17 Placing your document on the scanner glass 1 Open the top cover . 2 Place the item you want to copy face down on the scanner glass. NOTE: Make sure the upper lef t corner of the front of the item aligns with the arrow 3 Close the scanner lid to avoid dark edges.[...]

18 Using your printer www .dell.com/supplies | support.dell.com Printing 1 Load paper . F or help, see page 14. 2 W ith yo ur document open , click Fi l e → Pr i n t . 3 T o change the printer settings, click P roperties, Options, Setup or P references (depending on the program or operat ing system). 4 On the three tabs along the left side (Quali[...]

Using your printer 19 T o check that the printer was successf ully shared. • Make sure the printer object in the Pr inters folder shows it is shar ed. F or example, in W indows 2000, a hand is shown underneath the printer icon. • Browse Network Neighborhood. F ind th e host name of the server and look for the shared name you assigned the printe[...]

20 Using your printer www .dell.com/supplies | support.dell.com NOTE: When you print multiple images on one sheet of paper in this way , you cannot use R educe/Enlarge. Depending on how many images you want to print per page, the printer reduces them to fit on the page. Print repeating images Load paper in the printer before you begin your project.[...]

Using your printer 21 2 Open the top cover . 3 Place your document or item on the scanner glass. F or help, see page 17. 4 Close the top cover . 5 On the operator panel, press Reduce/Enlarge . 6 P ress + until you see the number of pages to be used for your poster on the display . Fo r e x a m p l e , 2x2 Poster means the ima ge y ou s can wil l be[...]

22 Using your printer www .dell.com/supplies | support.dell.com Print a banner 1 Place the stack of banner paper on the to p cover , and fe ed in the first sheet. 2 Click Start → Pr o g r a m s → Dell Pr i n t e r s → Dell AIO Printer A940 → Dell P rinter Solution Cent er . 3 Click the How T o tab. 4 F rom the Projects drop down dialog box,[...]

Using your printer 23 Print mirror images and iron-on transfers T o print out a mirror image of your original, use the following st eps. Using the operator panel 1 Open the top cover . 2 Place the item you want to print face do wn on the scanner glass. M ake sur e the upper left corner of the front of th e item aligns with the arrow at the bottom r[...]

24 Using your printer www .dell.com/supplies | support.dell.com Copying Y o u can copy using the operator panel or the softwar e. F irst, load your document. F o r help, see page 17. Copying photos 1 Place your photo on the scanne r glass. F or help, see page 17. NOTE: Make sure the upper left cor ner of the front of the photo aligns with the arrow[...]

Using your printer 25 Make color copies Y o u can mak e color copies of a child’ s artwork, a magazi ne article, birth certificate, or other things using th e operator panel or the computer . The printer begins copying usin g the selected copy settings. Using the operator panel Using the printer software 1 Make sur e your printer is on. 2 P ress [...]

26 Using your printer www .dell.com/supplies | support.dell.com Scanning Y o u can scan using your op erator panel and software. F irst, load your document. F o r help, see page 17. Scanning photos 1 Place your photo on the scanne r glass. F or help, see page 17. NOTE: Make sure the upper left cor ner of the front of the photo aligns with the arrow[...]

Using your printer 27 Enlarging or reducing images Y o u can enlar ge or reduce patterns or photos using the operator panel or the All-In-One Center on your computer . NOTE: When you print multiple images on one sheet of paper in this way , you cannot use R educe/Enlarge. Depending on how many images you want to print per page, the printer reduces [...]

28 Using your printer www .dell.com/supplies | support.dell.com Use Optical Character Recognition Optical Character Recogni tion is a software feature that turns a scanned image into editable text within a word processing program. 1 Open the top cover . 2 Place the item you want to edit face down on the scanner glas s. Make sur e the upper left cor[...]

Using your printer 29 Editing scanned images W ith most graphics programs, you can customize your image. 1 F rom the Dell All-I n-One Center , scan your image to the im age editor of your choice. 2 Edit the image using the tools available in your program. Y o u may be able to: • Remove red eye •C r o p y o u r i m a g e • Add text to your ima[...]

30 Using your printer www .dell.com/supplies | support.dell.com F axing In order to send and r eceiv e faxes with your printer: • Y our computer must have faxing software installed and configur ed. Y ou may use B VRP Classic Phone T ools/F axT ools or Microsoft F ax Console. – S ee "Using B V RP fax software" on page 30 to use BVRP . [...]

Using your printer 31 3 Check for any entry r eferring to Clas sic PhoneT ools or F axT ools. If you have either of these entries, skip to “Config uring B VRP fax softwar e.” 4 Click on the desktop. The All P rograms window closes. 5 Insert the Dell P ersonal All-In-One P rinter A940 Drivers and Utilities CD. An installation w indow appears. 6 [...]

32 Using your printer www .dell.com/supplies | support.dell.com 10 Click Fi n i s h . B VRP fax software launches. 11 Select your country , enter your area code, and enter any number you must press first befor e getting to an outside line. 12 Click OK . 13 Select your location and click OK . 14 Click Next , click Next , select your modem, and click[...]

Using your printer 33 11 Click Ye s until all pages you wa nt to fax are scanned. 12 Click No . 13 F ollow the instructions on your computer screen to send your fax. Re ceiving fax es with B VRP NOTE: The computer must be turned on and BVRP F axT ools must be configured in order to receive a fax. 1 Click the Start button. 2 Click All P r ograms . 3[...]

34 Using your printer www .dell.com/supplies | support.dell.com Configuring F ax Console 1 Click the Start button. 2 Move your mouse pointer over All Programs , then Accessories , then Communications , then Fa x . 3 Click Fa x C o n s o l e . The W elcome t o F ax Configuration W izard appears. 4 Click Next . 5 Enter any appropriate information and[...]

Using your printer 35 3 Click Dell All-In-One Center . 4 Click See More Scan Settings . 5 Click Display Advanced Scan Settings . 6 Click to select Scan multiple it ems before out put , and click OK . 7 Select Fa x from the Send scanned image to drop-down menu. 8 Place the document you want to fax face do wn under the lid of the printer . 9 Click P [...]

36 Using your printer www .dell.com/supplies | support.dell.com F ax troubleshooting If you are having trouble sending o r r eceiving a fax, ens ure tha t: • Y our computer is equipped wi th a working data/fax modem. • An active phone line is connected to the line-in co nnector of your data/fax modem. • F axing softwa re is installed and conf[...]

3 SECTION 3 Maintenance Ordering supplies R eplacing the ink cartridges Aligning the ink cartridges Cleaning the ink cartridge nozzles[...]

38 Maintenance www .dell.com/supplies | support.dell.com Ordering supplies T o or der printer supplies or to locate a dealer near you, contact the Dell W eb site at www .dell.com/suppli es or www .dell.euro .com/supplies . Item: Part number: Black cartridge 7Y743 Color cartridge 7Y745[...]

Maintenance 39 R eplacing the ink cartridges The Dell AIO Print er A940 uses the following cartridges: NOTE: For information about ordering supplies, see page 38. 1 Make sur e the All-In-One is on. 2 Lift the printer (scanner unit) until the scanner support keeps it open. The ink cartridge carrier moves and st op s at the loading position unless th[...]

40 Maintenance www .dell.com/supplies | support.dell.com 4 Remove the old cartridges. Stor e them in an air -tight cont ainer or dispose of them. 5 If you are installing new c artridges, re move the stickers and tape f rom the bottom of the cartridges. NOTICE: Do NOT touch the go ld contact area on the cartridges. 6 Insert the new cartridges, and t[...]

Maintenance 41 Aligning the ink cartridges There ar e two instances when you will alig n your ink car tridges: after installing cartridges and to improve print quality . After installing cartridges After you install new ink cartridges, a me ssage displa ys on the operator panel. 1 Make sur e plain paper is lo aded in the paper support. 2 P ress Sel[...]

42 Maintenance www .dell.com/supplies | support.dell.com Cleaning the ink cartridge nozzles T o improve print quality , you may ne ed to clean the ink cartridge nozzles. Clean the nozzles when: • Characters are not printing completely . • White dashes appear in graphics or printed text. • P rint is smudged or too dark. • Colors on pri nt jo[...]

4 SECTION 4 T roubleshooting Setup troubleshooting General troubleshooting Other help sources[...]

44 T roubleshooting www .dell.com/supplies | support.dell.com Setup troubleshooting If you experience problems while se tting up your printer , make sur e: • Y ou unlock the scanner bed. F or help locating the scanner lock, see the picture of the printer on page iv. • Y ou select your language and de fault paper size, and then press Select on t[...]

T roubleshooting 45 P aper misfeeds or multiple sheets feed Make sur e: • Y ou use a paper recommended for inkjet printers. • Y ou do not force the paper into the printer . • Y ou do not load too much paper in the printer . F or help, see page 14. • Y ou load the paper correctly . • The printer is on a flat, level surface. • The paper g[...]

46 T roubleshooting www .dell.com/supplies | support.dell.com b Click the Maintena nce tab. c F rom the Maintenance tab, click Pr i n t a t e s t p a g e . NOTE: Photos or documents containing graphics may take longer to print than regular text. Display language is not preferable If the language on the printer display is not the language you prefer[...]

T roubleshooting 47 4 Click the Scan tab. 5 F rom the Color depth drop down menu, select Gray . 6 Click OK . If you are scanning or copying from a printed source, and your copy has a checkerboard pattern on it, follow these directions: F or scanning: 1 Open the Dell All-In-One Center . F or help, see page 7. The All-In-One Main P age appe ars on yo[...]

48 T roubleshooting www .dell.com/supplies | support.dell.com More troubleshooting Refer to the User ’s Guide if you ex perience any of the following problems: – T ranspare ncies or glossy photo papers stick together – T ranspare ncies or photo pa pers contain white lines – Document prints slowly – Document prints poorly – Auto-cropping[...]

T roubleshooting 49 P aper Jam message Y o ur printer has a paper jam. T o clear a paper jam: 1 P ress Po w e r to turn the printer off. 2 P ull slowly and firmly on the paper to remove it. 3 P ress Po w e r to turn the printer back on. If you cannot reach the paper becaus e it is too far into the print er: 1 Lift the printer (scanner unit) , and t[...]

50 T roubleshooting www .dell.com/supplies | support.dell.com Cover Open message The Cover Open message displays whe n the pr inter (scanner unit) is open. NOTE: The operator panel buttons do not function while the printer (scanner unit) is open. Lower the printer (scanner unit). The message disappea rs, and the op erator panel buttons function. In[...]

T roubleshooting 51 P aper Out mess age Y o ur printer is out of paper . 1 Loa d pa per . 2 P ress Select . 3 Send your document to print. NOTE: If your printer has a paper jam, see page 49 for help. Unlock Scanner message The scanner is locked. T o unlock it: 1 P ress Po w e r to turn the printer off. 2 Use both hands to lift the printer (s canner[...]

52 T roubleshooting www .dell.com/supplies | support.dell.com Check the table below for specif ic instructions: 1 Pre s s Po w e r to turn the printer off. 2 Use both hands to lift the printer (s canner unit) until th e scanner support holds it open. 3 T urn the printer on. The ink cartridge carrier moves and stops at the loading position unless th[...]

T roubleshooting 53 5 Lower the printer (scanner unit) un til it is completely closed. If the error message displa ys again, r eplace the black cartridge with a new black cartridge. If the error message does not display , repeat steps 1–3 and then go to step 6. 6 Reinstall the color cartridge and remove the black ink cartridge. 7 Lower the printe[...]

54 T roubleshooting www .dell.com/supplies | support.dell.com Uninstall and reinstall the printer software If the printer is not functioning proper ly or if a communications error message appears when you try to use your printe r , you may need to uninstall, and then reinstall the printer softwar e. 1 Fr o m y o u r d e s k t o p , c l i c k Start [...]

5 SECTION 5 R egulator y Notices[...]

56 R egulator y Notices www .dell.com/supplies | support.dell.com F ederal Communications Commission (FCC) comp liance information statement The Dell AIO Printer A940 has been tested and found to comply with the limits for a Class B digital device, pursuant to P art 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this[...]

R egulator y Notices 57 Any questions regar ding this complian ce information statement should be directed t o: Dell Products, L.P . One Dell W ay Round Rock, T exas 78682 Industry Canada co mpliance statement This Class B digita l apparatus meet s all requir ements of the Canadian Interference-Causing Equipment Regulations. Avis de conformité aux[...]

58 R egulator y Notices www .dell.com/supplies | support.dell.com ENERGY ST AR The EP A EN ERGY ST AR Office Equipm ent program is a partnership effort with office equipment manufacturers to promote the introduction of energy-efficient products and to redu ce air pollution caused by power generation. Companies participating in this program introduc[...]

6 SECTION 6 Appendix Contacting Dell Limited Wa rranties and R e turn Policy Dell Computer Corporation Ink and T oner Cartridges Limited Wa rranties Dell Sof tware License Agreement[...]

60 Appendix www .dell.com/supplies | support.dell.com Contacting Dell T o contact Dell electronical ly , you can access the following websites: • www .dell.com • support.dell.com (technical support) • premiersupport.dell.com (technical support for educationa l, government, healthcare, and medium/large business customers, includin g Pr emi er [...]

Appendix 61 Belgium (Brussels) International Access Code: 00 Country Code: 32 City Code: 2 We b s i t e : support.euro.dell.com E-mail: tech_be@dell.com E-mail for F rench Speaking Customers: support.euro .dell.com/be/fr/emailde ll/ T echnical Support 02 481 92 88 Customer Car e 02 481 91 19 Corporate Sales 02 481 91 00 F ax 02 481 92 99 Switchboar[...]

62 Appendix www .dell.com/supplies | support.dell.com Denmark (Copenhagen) International Access Code: 00 Country Code: 45 We b s i t e : support.euro .dell.com E-mail Support (portable computers): den_nbk_support@dell.com E-mail Support (desktop computers): den_support@dell.com E-mail Support (servers): Nordic_server_support@dell.com T echnical Sup[...]

Appendix 63 F ra nce (P aris) (Mon tpellier) International Access Code: 00 Country Code: 33 City Codes: (1) (4) We b s i t e : support.euro.dell.com E-mail: support.eur o .dell. com/fr/fr/emaildell/ Home and Small Business T echnical Support 0825 387 270 Customer Car e 0825 823 833 Switchboar d 0825 004 700 Switchboard (calls from outside of F ranc[...]

64 Appendix www .dell.com/supplies | support.dell.com Greece International Access Code: 00 Country Code: 30 We b s i t e : support.euro .dell.com E-mail: support.euro.de ll.com/gr/en/emaildell/ T echnical Support 080044149518 Gold T echnical Support 08844140083 Switchboard 2108129800 Sales 2108129800 F ax 2108129812 Grenada General Support toll-fr [...]

Appendix 65 Italy (Milan) International Access Code: 00 Country Code: 39 City Code: 02 We b s i t e : support.euro.dell.com E-mail: support.eur o .dell. com/it/it/emaildell/ Home and Small Business T echnical Support 02 577 826 90 Customer Car e 02 696 821 14 F ax 02 696 821 13 Switchboar d 02 696 821 12 Corporate T echnical Support 02 577 826 90 C[...]

66 Appendix www .dell.com/supplies | support.dell.com Mexico International Access Code: 00 Country Code: 52 Customer T echnical Support 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 01-800-888-3355 Netherlands Antilles General Support 001-800-882-151[...]

Appendix 67 Norway (Lysaker) International Access Code: 00 Country Code: 47 We b s i t e : support.euro.dell.com E-mail Support (portable com puters): nor_nbk_ support @dell.com E-mail Support (desktop computers): nor_support@dell.com E-mail Support (servers): nordic_server_support@dell.com T echnical Support 671 16882 Relational Customer Car e 671[...]

68 Appendix www .dell.com/supplies | support.dell.com St. V incent and the Grenadines General Support toll-fr ee: 1-877-270-4609 Singapore (Singapore) International Access Code: 005 Country Code: 65 T echnical Support toll-free: 800 6011 051 Customer Service (P enang, Malaysia) 604 633 4949 T ransaction Sales toll-free: 800 6011 054 Corporate Sales[...]

Appendix 69 Sweden (Upplands V asby) International Access Code: 00 Country Code: 46 City Code: 8 We b s i t e : support.euro.dell.com E-mail: swe_support@dell.com E-mail Support for Latitude and Inspiron: Swe-nbk_kats@dell.com E-mail Support for OptiPlex: Swe_kats@dell.com E-mail Suppor t for Servers: Nordic_server_support@dell.com T echnical Suppo[...]

70 Appendix www .dell.com/supplies | support.dell.com U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 We b s i t e : support.euro .dell.com Customer Care website: support.euro .dell.com/uk/en/ECare/F orm/Home.asp E-mail: dell_direct_support@dell.com T echnical Support (Corporate/Pr e ferred Accounts/P AD [1000+ emplo[...]

Appendix 71 U.S.A. (Austi n, T exas) International Access Code: 011 Country Code: 1 Automa ted Order -Status Service toll-free: 1-800-433-9014 AutoT e ch (portable and desktop computers) toll-free: 1-800-247-9362 Consumer (Home and Home Office) T echnical Support toll-free : 1-800-624-9896 Customer Service toll-free: 1-800-624-9897 DellNet™ Servi[...]

72 Appendix www .dell.com/supplies | support.dell.com Limited W arranties and R eturn P olicy Dell-branded ha rdwar e product s purchased i n the U.S. or Cana da come with eit her a 90-day , one-year , two-year , three-year , or four-year limited warranty . T o determine whic h warranty came with y our hardw are product(s), see your packing slip or[...]

Appendix 73 SOME ST A TES DO NOT ALLOW THE EXCL USION OR LIMIT A TION OF INCIDENT AL OR CONSEQUENTIAL D AMAGES, SO THE ABO VE LIMIT A TION OR EX CL USION MA Y NOT APPL Y TO YOU. How long does this limited warranty last? This limited warranty lasts for the time pe riod indicated on your packing slip or invoice, except that the limited warranty on De[...]

74 Appendix www .dell.com/supplies | support.dell.com NOTE: Before you ship the product(s) to us, make su re to back up the data on the hard dr ive(s) and any other stora ge device(s) in the product(s). Remove any co nfidentia l, proprietary , or personal information and removable media such as floppy disks, CDs, or PC Cards. W e are not responsibl[...]

Appendix 75 May I transfer the limited warranty? Limited warranties on systems may be tr ansferred if the current ow ner transfers ownership of the system and records the transfer with us. The limited wa rranty on D ell-branded memory may not be transferred. Y ou may record your transfer by going to Dell's website: • If you are an Individual[...]

76 Appendix www .dell.com/supplies | support.dell.com What is not covered by this limited warranty? This limited warranty does not cover: • Software, including the operating system and software ad ded to the Dell-branded hardware products through our factory-integration syst em, or the reloading of the software • Non-Dell branded and Solution P[...]

Appendix 77 What do I do if I need warranty service? Be fore th e w ar ran ty exp ire s, ple as e c all us at th e re lev an t n um ber li st ed in t he fo llo wi ng ta bl e. Ple as e a lso ha ve yo ur D el l service tag number or order number a vailable. What will Dell do? During the 90 days of the 90-day limited warranty and the first year of all[...]

78 Appendix www .dell.com/supplies | support.dell.com W e will pay to ship the par t to you if you use an address in Canada. Otherwise, w e will ship the part freight collect. W e will also include a p repaid shipping container with e ach repl acement p art for your use in re turning the replaced part to us. NOTE: Before you replace parts, make su [...]

Appendix 79 If you do not have In ternet access, call Dell at 1-80 0-847-4096 (Home Consumer customers) or 1 -800-326-9463 (Corporate Commercial or Government customers). "T otal Satisfaction" Return P olicy (Canada Only) If y ou ar e a n e n d- u se r c u st om e r w h o b ou g ht ne w pr o du ct s di re ct l y f ro m De l l, yo u ma y r[...]

80 Appendix www .dell.com/supplies | support.dell.com Return P olicy If you are an end-user customer who bought Dell Software and P eripherals products direct ly from a Dell company , you may return Dell Software and P eripherals pr oducts that are in as-new condition to Dell up to 30 days from the date on the packing slip or invoice for a refund o[...]

Appendix 81 This Guarantee does not impair or affect mandatory statutory rights of the end user against and/or any rights resulting from other contracts concluded by th e end user with Dell and/or any other seller . Dell W orld T rade LP One Dell W ay , Round Rock, TX 78682, USA Dell Computadores do Brasil Ltda (CNPJ No . 72.381.189/0001-10)/ Dell [...]

82 Appendix www .dell.com/supplies | support.dell.com Dell Computer Corporation Ink and T oner Cartridges Limited W arranties The following sections describe the li mited warranty for ink and toner cartri dges for the U.S., Canada, and Latin America. Refer to the appropriate limited warranty accordingly . Ink and T oner Cartridges Limited W a rrant[...]

Appendix 83 Ink and T oner Cartridges Limited W arranty (L atin America Only) Dell Computer Cor poration warrants to the original purcha ser of genuine Dell-branded toner cartridges that the cartridges will be free from defects r esult ing from material or man ufacturing process for the life of the cartridge. F or the original purchaser of genuine [...]

84 Appendix www .dell.com/supplies | support.dell.com Dell Software License Agreement This is a legal agreement between you, the user , and Dell Products, L.P ("Dell"). This agr eement covers all softwar e that is distributed with th e Dell product, for which there is no separate license agreement between you and the manufacture r or owne[...]

Appendix 85 Limited W arranty Dell warrants that the Softwar e disks will be free from defects in materials and workmanship under normal use for ninety (90) days from the date you receive them. Th is warranty is limited to you and is not transferable. Any implied warrant ies are limited to ninety (90) days from the date you receive the Software. So[...]

86 Appendix www .dell.com/supplies | support.dell.com U.S. Government Restricted Rights The softwar e and documentat ion ar e "commercial items" as th at term is define d at 48 C.F .R. 2.101, consisting of "commerc ial computer software" and "commercial comput er software documentation" as such terms ar e used in 48 C.[...]

Index 87 Inde x Symbols -, 4 +, 4 A aligning ink cartridges, 41 All-In-One Center , 7 B banner paper , 15 loading, 2 2 printing, 2 2 black copy , 4 black ink cartridge part number , 3 9 buttons, operator panel, 3 Black, 4 Cancel, 4 Color , 4 Copy Photo , 4 Copy Quality , 4 Fa x , 4 left a rrow , 4 Number of Copies, 4 Options, 4 Photo Options, 4 Po [...]

88 88 Index Contact Information, 1 1 How T o , 1 0 Maintenance, 1 1 T roubleshooting, 1 0 using, 1 0 display , v E edit document text (OCR), 28 envelopes loading, 1 5 error messages Cartridge Error , 5 1 Cover Open, 5 0 Ink Low , 5 0 other , 5 3 Pa p e r J a m , 4 9 P aper Out, 5 1 Unlock Scanner , 5 1 F Fa x , 4 faxing, 30 G glossy paper loading, [...]

Index 89 card stock, 1 5 cards, 1 5 custom size, 1 5 envelopes, 1 5 iron-on transfers, 1 5 labels, 1 5 loading specialt y , 1 6 photo , 1 5 plain, 1 5 transpar encies, 1 5 paper exit tray , v paper guide, v P aper Jam message, 49 paper jam, clearing, 49 paper support, v paper type sensor , 1 1 part number black ink cartridge, 3 9 color ink cartridg[...]

90 90 Index transparencies loading, 1 5 troubleshooting, 43 Cartridge Error , 5 1 general, 4 4 out of paper , 5 1 Pa p e r J a m , 4 9 print quality , 4 6 setup, 4 4 U uninstalling printer software, 54 Unlock Scanner , 51 using P rint P roperties, 8 W warranty , 72[...]