Dell D520 manual

Dell™Latitude™D520User'sGuide About Your Computer Finding Information Using a Battery Using the Display Using the Keyboard and Touch Pad Using Multimedia Using Cards Setting Up a Network Securing Your Computer Troubleshooting System Setup Program Reinstalling Software Adding and Replacing Parts Dell™QuickSet Traveling With[...]

Back to Contents Page  About Your Computer Dell™Latitude™D520User'sGuide  Front View  Left View  Right View  Back View  Bottom View  Front View  display — For more information about your display, see Using the Display .  device status lights 1 display 2 device status lights 3 keyboard[...]

If the computer is connected to an electrical outlet, the light operates as follows: ¡  Solid green: The battery is charging. ¡  Flashing green: The battery is almost fully charged. If the computer is running on a battery, the light operates as follows: ¡  Off: The battery is adequately charged (or the computer is turned off). ¡  Fl[...]

 power button — Press the power button to turn on the computer or exit a power management mode (see Power Management Modes ). If the computer stops responding, press and hold the power button until the computer turns off completely (which may take several seconds).  Left View  security cable slot — Lets you attach a commercially availa[...]

 hard drive — Stores software and data.  Right View  media bay — Youcaninstalldevicessuchasanopticaldrive,secondbattery,oraDellTravelLite™moduleinthemediabay.Formoreinformation,see Media Bay .  device latch release — Releases the media bay device. See Media [...]

USB connectors  modem connector (RJ - 11)  network connector (RJ - 45)  S- video TV - out connector  serial connector  video connector  AC adapter connector — Attach an AC adapter to the computer. The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned e[...]

  air vents — The computer uses an internal fan to create airflow through the vents, which prevents the computer from overheating.   Bottom View  memory module/modem/WLAN Mini - Card/coin - cell battery cover — Covers the compartment that contains one memory module, the modem, the WLAN Mini - Card, and the coin - cell battery. Fo[...]

 hard drive — Stores software and data. Back to Contents Page  CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low - airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.[...]

Back to Contents Page  Appendix Dell™Latitude™D520User'sGuide  Cleaning Your Computer  Macrovision Product Notice  FCC Notice (U.S. Only)  Cleaning Your Computer   Computer, Keyboard, and Display  l  Use a can of compressed air to remove dust from between the keys on the keyboard. l  Moist[...]

 Macrovision Product Notice This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authorized by Macrovision, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision. Rev[...]

Back to Contents Page  Using a Battery Dell™Latitude™D520User'sGuide  Battery Performance  Checking the Battery Charge  Conserving Battery Power  Power Management Modes  Configuring Power Management Settings  Charging the Battery  Replacing the Battery  Storing a Battery  Ba[...]

Microsoft ® Windows ® Power Meter The Windows Power Meter indicates the remaining battery charge. To check the Power Meter, double - click the icon on the taskbar. If the computer is connected to an electrical outlet, a icon appears.  Charge Gauge By either pressing once or pressing and holding the status button on the charge gauge on th[...]

To enter standby mode: l  Click Start ® Shut Down ® Stand by . or l  Depending on how you set the power management options in the Power Options Properties window or the QuickSet Power Management Wizard, use one of the following methods: ¡  Press the power button. ¡  Close the display. ¡  Press <Fn><Esc>. To exit stan[...]

For more information about resolving problems with a battery, see Power Problems .  Replacing the Battery   To remove the battery:  1. If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.  2. Ensure that the computer is turned off.  3. Slid[...]

Back to Contents Page  Using Cards Dell™Latitude™D520User'sGuide  Card Types  Card Blanks  Extended Cards  Installing a PC Card or ExpressCard  Removing a Card or Blank  Card Types See Specifications for information on supported card types. The PC Card/ExpressCard slot has one connector that [...]

 1. Hold the card with its orientation symbol pointing into the slot and the top side of the card facing up. The latch may need to be in the "in" position before you insert the card.  2. Slide the card into the slot until the card is completely seated in its connector. If you encounter too much resistance, do not force the card. Che[...]

Back to Contents Page  Using the Display Dell™Latitude™D520User'sGuide  Adjusting Brightness  Switching the Video Image  Setting Display Resolution and Refresh Rate  Dual Independent Display Mode  Swapping Primary and Secondary Displays  Adjusting Brightness WhenaDell™computeris[...]

1. Connect the external monitor, TV, or projector to the computer.  2. Click Start ® Control Panel ® Display ® Settings .  3. Click the monitor 2 icon ® Extend my Windows desktop onto this monitor ® Apply .  4. Change Screen resolution to the appropriate sizes for both displays and click Apply .  5. If prompted to restart the compu[...]

Back to Contents Page  Finding Information Dell™Latitude™D520User'sGuide NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer.  What Are You Looking For?  Find It Here [...]

l  How to remove and replace parts l  Specifications l  How to configure system settings l  How to troubleshoot and solve problems  User's Guide Microsoft Windows XP Help and Support Center 1.  Click Start ® Help and Support ® Dell User and System Guides ® System Guides . 2.  Click the User's Guide for your compute[...]

Back to Contents Page  l  How to use Windows XP l  How to work with programs and files l  How to personalize my desktop  Windows Help and Support Center 1.  Click the Start button and click Help and Support . 2.  Type a word or phrase that describes your problem and click the arrow icon. 3.  Click the topic that describes yo[...]

Back to Contents Page  Glossary Dell™Latitude™D520User'sGuide Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer.  A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter pow[...]

carnet — An international customs document that facilitates temporary imports into foreign countries. Also known as a merchandise passport . CD — compact disc — An optical form of storage media, typically used for audio and software programs. CD drive — A drive that uses optical technology to read data from CDs. CD player — The software u[...]

 E ECC — error checking and correction — A type of memory that includes special circuitry for testing the accuracy of data as it passes in and out of memory. ECP — extended capabilities port — A parallel connector design that provides improved bidirectional data transmission. Similar to EPP, ECP uses direct memory access to transfer data[...]

help file — A file that contains descriptive or instructional information about a product. Some help files are associated with a particular program, such as Help in Microsoft Word. Other help files function as stand - alone reference sources. Help files typically have a filename extension of .hlp or .chm . hibernate mode — A power management mo[...]

memory — A temporary data storage area inside your computer. Because the data in memory is not permanent, it is recommended that you frequently save your files while you are working on them, and always save your files before you shut down the computer. Your computer can contain several different forms of memory, such as RAM, ROM, and video memory[...]

memory, hard drives, and video. If no problems are detected during POST, the computer continues the start - up. processor — A computer chip that interprets and executes program instructions. Sometimes the processor is referred to as the CPU (central processing unit). program — Any software that processes data for you, including spreadsheet, wor[...]

Surge protectors do not protect against lightning strikes or against brownouts, which occur when the voltage drops more than 20 percent below the normal AC - line voltage level. Network connections cannot be protected by surge protectors. Always disconnect the network cable from the network connector during electrical storms. SIM — Subscriber Ide[...]

 W W — watt — The measurement of electrical power. One W is 1 ampere of current flowing at 1 volt. WHr — watt - hour — A unit of measure commonly used to indicate the approximate capacity of a battery. For example, a 66 - WHr battery can supply 66 W of power for 1 hour or 33 W for 2 hours. wallpaper — The background pattern or picture [...]

Back to Contents Page  Getting Help Dell™Latitude™D520User'sGuide  Obtaining Assistance  Problems With Your Order  Product Information  Returning Items for Warranty Repair or Credit  Before You Call  Contacting Dell  Obtaining Assistance   1. Complete the procedures in Troubleshoo[...]

support.jp.dell.com (Japan only) support.euro.dell.com (Europe only) l  Electronic Quote Service apmarketing@dell.com (Asian/Pacific countries only) sales_canada@dell.com (Canada only)  AutoTech Service Dell's automated support service — AutoTech — provides recorded answers to the questions most frequently asked by Dell customers abo[...]

 Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated - support telephone system direct your call more efficiently. Remember to fill out the Diagnostics Checklist . If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. Yo[...]

Argentina (Buenos Aires) International Access Code: 00 Country Code: 54 City Code: 11 Website: www.dell.com.ar  E- mail: la - techsupport@dell.com  E- mail for desktop and portable computers: la - techsupport@dell.com  E- mail for servers and EMC ® storage products: la_enterprise@dell.com  Customer Care toll - free[...]

Canada (North York, Ontario) International Access Code: 011 Website: support.ca.dell.com  AutoTech (automated Hardware and Warranty Support) toll - free:1 - 800 - 247 - 9362 Customer Service (Home/Home Office) toll - free:1 - 800 - 847 - 4096 Customer Service (small/med./large business, government) toll - free:1 - 800 - 387 - 5757 Custo[...]

Denmark (Copenhagen) International Access Code: 00 Country Code: 45 Technical Support for all other Dell computers 70230182 Customer Care (Relational) 70230184 Home/Small Business Customer Care 32875505 Switchboard (Relational) 32871200 Switchboard Fax (Relational) 32871201 Switchboard (Home/Small Business) 32875000 Switchboard Fa[...]

Country Code: 30 Gold Service Switchboard 2108129811 Sales 2108129800 Fax 2108129812 Grenada E- mail: la - techsupport@dell.com  General Support toll - free:1 - 866 - 540 - 3355 Guatemala E- mail: la - techsupport@dell.com  General Support 1- 800 - 999 - 0136 Guyana E- mail: la - techsupport@dell.com  General Support toll - free:1 - [...]

Fax 0257503530 Switchboard 02577821 Jamaica E- mail: la - techsupport@dell.com  General Support (dial from within Jamaica only) 1- 800 - 440 - 9205 Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 Website: support.jp.dell.com  Technical Support (XPS) toll - free:0120 - 937 - 786 Technical Sup[...]

Mexico International Access Code: 00 Country Code: 52 Customer Technical Support 001 - 877 - 384 - 8979 or 001 - 877 - 269 - 3383 Sales 50 - 81 - 8800 or 01 - 800 - 888 - 3355 Customer Service 001 - 877 - 384 - 8979 or 001 - 877 - 269 - 3383 Main 50 - 81 - 8800 or 01 - 800 - 888 - 3355 Montserrat E- mail: la - techsupport@dell.com  General Suppo[...]

St. Kitts and Nevis Website: www.dell.com/kn  E- mail: la - techsupport@dell.com  General Support toll - free:1 - 866 - 540 - 3355 St. Lucia Website: www.dell.com/lc  E- mail: la - techsupport@dell.com  General Support toll - free:1 - 866 - 464 - 4352 St. Vincent and the Grenadines Website: www.dell.com/vc  E- mail: la - techsu[...]

Switzerland (Geneva) International Access Code: 00 Country Code: 41 City Code: 22 Technical Support for XPS 0848 33 88 57 Technical Support (Home and Small Business) for all other Dell products 0844811411 Technical Support (Corporate) 0844822844 Customer Care (Home and Small Business) 0848802202 Customer Care (Corporate) 084882[...]

Back to Contents Page  U.S.A. (Austin, Texas) International Access Code: 011 Country Code: 1 Employee Purchase Program (EPP) Customers toll - free:1 - 800 - 695 - 8133 Financial Services website: www.dellfinancialservices.com  Financial Services (lease/loans) toll - free:1 - 877 - 577 - 3355 Financial Services (Dell Preferred Accounts [[...]

Back to Contents Page  Using the Keyboard and Touch Pad Dell™Latitude™D520User'sGuide  Numeric Keypad  Key Combinations  Touch Pad  Numeric Keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols ar[...]

Speaker Functions  Radios (Including Wireless Networking and Bluetooth ® Wireless Technology)  Power Management  Microsoft ® Windows ® Logo Key Functions To adjust keyboard operation, such as the character repeat rate, open the Control Panel, click Printers and Other Hardware , and click Keyboard . For information about the Contro[...]

l  To select and move (or drag) an object, position the cursor on the object and tap twice on the touch pad. On the second tap, leave your finger on the touch pad and move the selected object by sliding your finger over the surface. l  To double - click an object, position the cursor on the object and tap twice on the touch pad or use your th[...]

Back to Contents Page  Using Multimedia Dell™Latitude™D520User'sGuide  Playing a CD or DVD  Adjusting the Volume  Adjusting the Picture  Copying CDs and DVDs  Connecting Your Computer to a TV or Audio Device  Playing a CD or DVD  1. Press the eject button on the front of the drive.  2. [...]

When the Volume Meter is enabled, adjust the volume with the volume control buttons or by pressing the following key combinations: l  Press <Fn><PageUp> to increase the volume. l  Press <Fn><PageDn> to decrease the volume. l  Press <Fn><End> to mute the volume. For more information about QuickSet, right [...]

CD - RW drives can write to CD recording media only (including high - speed CD - RW) while DVD - writable drives can write to both CD and DVD recording media. Use blank CD - Rs to record music or permanently store data files. After creating a CD - R, you cannot write to that CD - R again (see the Sonic documentation for more information). Use blank[...]

It is recommended that you connect video and audio cables to your computer in one of the following combinations. l  S- video and standard audio l  Composite video and standard audio When you finish connecting the video and audio cables between your computer and your TV, you must enable your computer to work with the TV. See Enabling the Displ[...]

 1. Turn off the computer and the TV and/or audio device that you want to connect.  2. Connect the standard video to composite video adapter cable to the S - video TV - out connector on the computer.  3. Plug one end of the composite video cable in to the composite video - input connector on the standard video to composite video cable. [...]

4. Click the DVD option.  5. Click the DVD Audio Setting icon.  6. Click the arrows beside the Speaker Configuration setting to scroll through the options, and select the Headphones option.  7. Click the arrows beside the Audio listening mode setting to scroll through the options, and select the CL Headphone option.  8. Click the arrows[...]

Back to Contents Page  Setting Up a Network Dell™Latitude™D520User'sGuide  Physically Connecting to a Network or Broadband Modem  Network Setup Wizard  Wireless Local Area Network (WLAN)  Mobile Broadband or Wireless Wide Area Network (WWAN)  Internet Connection Firewall  Physically Connectin[...]

l  A wireless router or access point l  A wireless network card for each computer that you want to connect to your WLAN l  A network cable with the network (RJ - 45) connector  Checking Your Wireless Network Card Depending on what you selected when you purchased your computer, the computer has a variety of configurations. Use either of [...]

 11. Turn on only your broadband modem and wait for at least 2 minutes for the broadband modem to stabilize. After 2 minutes, proceed to step 12 .  12. Turnonyourwirelessrouterandwaitforatleast2minutesforthewirelessroutertostabilize.After2minutes,proceedtothe step 13 . ?[...]

Once you have configured your computer for the wireless network that you selected, another pop - up notifies you that your computer is connected to that network. Thereafter, whenever you log on to your computer within the range of the wireless network that you selected, the same pop - up notifies you of the wireless network connection.  Enabling[...]

 3. Follow the instructions on the screen to manage the network connection with the utility.  Internet Connection Firewall The Internet Connection Firewall provides basic protection from unauthorized access to the computer while the computer is connected to the Internet. The firewall is automatically enabled when you run the Network Setup Wiz[...]

Back to Contents Page  Adding and Replacing Parts Dell™Latitude™D520User'sGuide  Before You Begin  Hard Drive  Media Bay  Hinge Cover  Keyboard  Memory  Wireless Cards  Internal Card With Bluetooth ® Wireless Technology  Coin - Cell Battery  Before You Begin This c[...]

 1. Ensure that the work surface is flat and clean to prevent the computer cover from being scratched.  2. Turn off your computer (see Turning Off Your Computer ).  3. Disconnect any telephone or network cables from the computer.  4. Disconnect your computer and all attached devices from their electrical outlets.  5. Remove the batte[...]

4. Remove the new drive from its packaging. Save the original packaging for storing or shipping the hard drive.  5. Slide the new hard drive into the bay and into the connector until it is fully seated.  6. Replace the screws.  7. Install the operating system for your computer (see Restoring Your Operating System ).  8. Install the driv[...]

 Removing and Installing Media Bay Devices  1. Remove the device security screw, if present, from the bottom of the computer (see Removing the Device Security Screw ).  2. If the computer is running, double - click the Safely Remove Hardware icon on the taskbar, click the device you want to eject, and click Stop .  3. Press the device l[...]

 4. Ease the hinge cover up, moving from right to left, and remove it.  5. To replace the hinge cover, insert the left edge of the cover into the hinge cover slot, and press from left to right until the cover snaps into place.  Keyboard   1. Follow the procedures in Before You Begin .  2. Remove the hinge cover (see Hinge Cover ).[...]

 6. To replace the keyboard, connect the keyboard cable to the connector on the system board.  7. Place the tabs along the front edge of the keyboard into the palm rest, and lay the keyboard down on the palm rest.  8. Replace the two screws at the top of the keyboard.  9. Replace the hinge cover.  Memory You can increase your compute[...]

 6. Ground yourself and install the new memory module: a.  Align the notch in the module edge connector with the tab in the connector slot. b.  Slide the module firmly into the slot at a 45 - degree angle, and rotate the module down until it clicks into place. If you do not feel the click, remove the module and reinstall it.  7. Replace[...]

 6. Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet.  7. Turn on the computer. As the computer boots, it detects the additional memory and automatically updates the system configuration information. To confirm the amount of memory installed in the computer, click the Start button, c[...]

c.  Slide the card at a 45 - degree angle out of its connector.  4. Install the card: a.  Move any antenna cables out of the way to make space for the WLAN card. b.  Align the card with the connector at a 45 - degree angle, and press the card into the connector until it clicks.  5. Connect the antenna cables to the WLAN card, ensurin[...]

 1. Follow the procedures in Before You Begin .  2. Insert a plastic scribe into the guide on the side of the coin - cell battery compartment, and pop the battery out. When you replace the battery, insert it at a 30 - degree angle under the clip with the positive (identified by a plus [+] symbol) side up, and then push it into place. Back to [...]

Back to Contents Page  Dell™QuickSet Dell™Latitude™D520User'sGuide Dell™QuickSetprovidesyouwitheasyaccesstoconfigureorviewthefollowingtypesofsettings: l  Network connectivity l  Power management l  Display l  System information Dependingonwhatyou?[...]

Back to Contents Page  Securing Your Computer Dell™Latitude™D520User'sGuide  Security Cable Lock  Passwords  Computer Tracking Software  If Your Computer Is Lost or Stolen  Security Cable Lock Asecuritycablelockisacommerciallyavailableantitheftdevice.Tousethel[...]

If you have assigned an administrator password, you can use it instead of the primary password. The computer does not specifically prompt you for the administrator password.  Using an Administrator Password The administrator password is designed to give system administrators or service technicians access to computers for repair or reconfiguratio[...]

The Dell customer service representative will log your report under the computer Service Tag and record the computer as missing or stolen. If someone calls Dell for technical assistance and gives your Service Tag, the computer is identified automatically as missing or stolen. The representative will attempt to get the phone number and address of th[...]

Back to Contents Page  System Setup Program Dell™Latitude™D520User'sGuide  Overview  Viewing the System Setup Screens  System Setup Screens  Commonly Used Settings  Overview You can use the system setup program as follows to: l  Set or change user - selectable features — for example, your comp[...]

The Boot Sequence page displays a general list of the bootable devices that may be installed in your computer, including but not limited to the following: l  Diskette Drive l  Modular bay HDD l  Internal HDD l  CD/DVD/CD - RW drive During the boot routine, the computer starts at the top of the list and scans each enabled device for the [...]

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Back to Contents Page  Reinstalling Software Dell™Latitude™D520User'sGuide  Drivers  Software and Hardware Incompatibilities  Restoring Your Operating System  Drivers  What Is a Driver? A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a driver pro[...]

Using the Drivers and Utilities CD If using Device Driver Rollback or System Restore does not resolve the problem, then reinstall the driver from the Drivers and Utilities CD (also known as the ResourceCD ).  1. Save and close any open files, and exit any open programs.  2. Insert the Drivers and Utilities CD. In most cases, the CD starts run[...]

 Restoring Your Operating System You can restore your operating system in the following ways: l  Microsoft ® Windows ® XP System Restore returns your computer to an earlier operating state without affecting data files. Use System Restore as the first solution for restoring your operating system and preserving data files. l  If you receiv[...]

 Enabling System Restore If you reinstall Windows XP with less than 200 MB of free hard - disk space available, System Restore is automatically disabled. To see if System Restore is enabled:  1. Click Start ® Control Panel ® Performance and Maintenance ® System ® System Restore .  2. Ensure that Turn off System Restore is unchecked. ?[...]

Back to Contents Page  Specifications Dell™Latitude™D520User'sGuide  Processor Processor type Intel ® Core™2Duoprocessor,IntelCoreDuo processor, Intel Core Solo processor, or Intel Celeron ® M processor L1 cache 32 KB (internal) L2 cache up to 4 MB (on die), depending on your Intel Core p[...]

IEEE 1394a 4- pin serial connector Mini - Card one Type IIIA Mini - Card slot Network adapter RJ - 45 port D- Port standard docking connector for D/Port advanced port replicator  Communications Modem:  Type v.92 56K MDC Controller softmodem Interface Intel High - Definition Audio Network adapter 10/100 Ethernet LAN on system board Wireless[...]

XGA 0.297 mm (0.012 inch) SXGA+ 0.217 mm (0.008 inch) Power consumption (panel with backlight) (typical):  XGA 5.0 W (max.) SXGA+ 4.8 W (max.) Controls brightness can be controlled through keyboard shortcuts  Keyboard Number of keys 87 (U.S. and Canada); 87 (China); 89 (Brazil); 88 (Europe); 91 (Japan) Key travel 2.5 mm ± 0.3 mm (0.11 inc[...]

Back to Contents Page  Height 28.3 mm (1.11 inches) Width 57.8 mm (2.28 inches) Depth 137.2 mm (5.40 inches) Weight (with cables) 0.36 kg (0.79 lb) Dimensions and weight (90 - W AC adapter):  Height 34.2 mm (1.35 inches) Width 60.9 mm (2.39 inches) Depth 153.42 mm (6.04 inches) Weight (with cables) 0.46 kg (1.01 lb) Temperature range:  Ope[...]

Back to Contents Page Dell™Latitude™D520User'sGuide Click the links to the left for information on the features and operation of your computer. For information on other documentation included with your computer, see Finding Information . For a complete list of abbreviations and acronyms, see Glossary . Ifyoupurchaseda?[...]

Back to Contents Page  Traveling With Your Computer Dell™Latitude™D520User'sGuide  Identifying Your Computer  Packing the Computer  Travel Tips  Identifying Your Computer l  Attach a name tag or business card to the computer. l  Write down your Service Tag and store it in a safe place away from the[...]

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Back to Contents Page  Troubleshooting Dell™Latitude™D520User'sGuide  Dell Technical Update Service The Dell Technical Update service provides proactive e - mail notification of software and hardware updates for your computer. The service is free and can be customized for content, format, and how frequently you receive no[...]

l  During the assessment, answer any questions that appear. l  If a failure is detected, the computer stops and beeps. To stop the assessment and restart the computer, press <Esc>; to continue to the next test, press <y>; to retest the component that failed, press <r>. l  If failures are detected during the Pre - boot Sys[...]

 4. When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities CD , remove the CD.  5. When the tests are complete, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.  Dell Support Utility The Dell Support Util[...]

perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.  Test the drive — l  Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective. l  Insert a bootable floppy disk and restart the computer.  Cle[...]

 E- Mail, Modem, and Internet Problems   Check the Microsoft Outlook ® Express Security Settings — If you cannot open your e - mail attachments: 1.  In Outlook Express, click Tools ® Options ® Security . 2.  Click Do not allow attachments to remove the checkmark.  Check the telephone line connection —  Check the telep[...]

 CD drive controller failure — The CD drive does not respond to commands from the computer (see Dell Support Utility ).  Data error — The hard drive cannot read the data (see Dell Support Utility ).  Decreasing available memory — One or more memory modules may be faulty or improperly seated. Reinstall the memory modules and, if neces[...]

 Keyboard controller failure — For external keyboards, check the cable connection. Restart the computer, and avoid touching the keyboard or the mouse during the boot routine. Run the Keyboard Controller test in the Dell Diagnostics (see Dell Diagnostics ).  Keyboard data line failure — For external keyboards, check the cable connection. R[...]

 Seek error — The operating system cannot find a specific track on the hard drive.  Shutdown failure — A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics (see Dell Diagnostics ).  Time - of - day clock lost power — System configuration settings are corrupted. Connect your computer to an[...]

Check the keyboard cable — Shut down the computer. Disconnect the keyboard cable and check it for damage, and firmly reconnect the cable. If you are using a keyboard extension cable, disconnect it and connect the keyboard directly to the computer.  Check the external keyboard — 1.  Shut down the computer, wait 1 minute, and turn it on aga[...]

 A program is designed for an earlier Microsoft ® Windows ® operating system  Run the Program Compatibility Wizard — The Program Compatibility Wizard configures a program so it runs in an environment similar to non - Windows XP operating system environments. 1.  Click Start ® All Programs ® Accessories ® Program Compatibility Wiz[...]

  General  Check the network cable connector — Ensure that the network cable is firmly inserted into both the network connector on the back of the computer and the network connector.  Check the network lights on the network connector — No light indicates that no network communication exists. Replace the network cable.  Restart th[...]

 If you have problems with a Dell - provided Card — Contact Dell (see Contacting Dell ).  If you have problems with a Card not provided by Dell — Contact the card manufacturer.  Power Problems Fill out the Diagnostics Checklist (see Diagnostics Checklist) as you complete these checks.   Check the power light — When the power li[...]

normal computer operation is not possible on battery power alone. Ensure that the AC adapter is connected to your computer when the computer is docked to a docking device.  Docking While the Computer Is Running If your computer is connected to the Dell D/Port while the computer is running, presence of the docking device is ignored until the AC a[...]

 Reinstall the scanner driver — See the scanner documentation for instructions.  Sound and Speaker Problems Fill out the Diagnostics Checklist (see Diagnostics Checklist) as you complete these checks.   No sound from integrated speakers  Adjust the Windows volume control — Double - click the speaker icon in the lower - right corn[...]

Check the touch pad settings — 1.  Click Start ® Control Panel ® Printers and Other Hardware ® Mouse . 2.  Try adjusting the settings.  Check the mouse cable — Shut down the computer. Disconnect the mouse cable, check it for damage, and firmly reconnect the cable. If you are using a mouse extension cable, disconnect it and connect t[...]

Adjust the brightness — Press <Fn> and the up - or down - arrow key.  Move the external subwoofer away from the computer or monitor — If your external speaker system includes a subwoofer, ensure that the subwoofer is at least60cm(2ft)awayfromthecomputerorexternalmonitor.  Eliminate possible interfere[...]