Dell M2400 manual

www .dell.com | support.dell.com Dell™ Precision™ Mobile W orkstation M2400 Setup and Quick Reference Guide This guide provides a features overvi ew , specifications, quick setup, software, and troubleshooting information for your computer . For more information about your operating sy stem, device s, and technologies, see the Dell™ T echnolo[...]

Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential damage to ha rdware or loss of data and tells you how to avoid the problem. A CAUTION indicates a poten tial for property damage, personal injury , or death. If you purchased a Dell?[...]

Contents 3 Contents 1 About Y our Computer . . . . . . . . . . . . . . . . . 7 Front View . . . . . . . . . . . . . . . . . . . . . . . . . 7 Back View . . . . . . . . . . . . . . . . . . . . . . . . . 9 Bottom View . . . . . . . . . . . . . . . . . . . . . . . 10 Battery Removal . . . . . . . . . . . . . . . . . . . . . 10 Wireless Switch and De l[...]

4 Contents 3 Specifications . . . . . . . . . . . . . . . . . . . . 21 4 T roubleshooting . . . . . . . . . . . . . . . . . . . 31 T ools . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Power Lights . . . . . . . . . . . . . . . . . . . . 31 Beep Codes . . . . . . . . . . . . . . . . . . . . . 31 Error Messages . . . . . . . . . . . . . . [...]

Contents 5 6 Finding Information . . . . . . . . . . . . . . . . . 57 7 Getting Help . . . . . . . . . . . . . . . . . . . . . . . 59 Obtaining Assistance . . . . . . . . . . . . . . . . . . 59 T echnical Support and Customer Service . . . . . 60 DellConnect™ . . . . . . . . . . . . . . . . . . . . 60 Online Services . . . . . . . . . . . . . . .[...]

6 Contents book.book Page 6 Tuesday, July 22, 2008 10:56 AM[...]

About Y our Computer 7 About Y our Computer Front V iew 1 microphone (optional) 2 ca mera light (optional) 3 camera (optional) 4 display latch 5 display 6 keyboard status lights 3 6 4 25 1 7 13 16 17 18 21 26 10 11 24 23 8 5 27 14 9 12 15 19 20 2 22 book.book Page 7 Tuesday, July 22, 2008 10:56 AM[...]

8 About Y our Computer 7 volume control buttons 8 power button 9 USB connectors (2) 10 Wi-Fi Catcher™ Network Locator 11 wireless switch 12 audio connectors (2) 13 right speaker 14 media ba y (with optical drive) 15 fingerprint reader (opti onal) 16 ExpressCard slot 17 IEEE 1394a connector 18 contactless smart-card reader 19 Secure Digital (SD) m[...]

About Y our Computer 9 Back V iew CAUTION: Do not block, push objects into, or allow dust to accumula te in the air vents. Do not store your Dell™ computer in a low-airflow envir onment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire. The computer turns on the fan when the computer[...]

10 About Y our Computer Bottom V iew Battery Removal CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions that shipp ed with your computer . CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the b attery only with a compatible battery purchased from Dell. The batte[...]

About Y our Computer 11 Wireless Switch and Dell™ Wi-Fi Catcher™ Network Locator Use the wireless switch to enable or di sable wir eless network devices and the W i-F i Catcher Network L ocator to lo cate networks. F or information about connecting to the Internet, see "Co nnecting to the Internet" on page 16. wireless switch icon Del[...]

12 About Y our Computer book.book Page 12 Tuesda y, July 22, 2008 10:56 AM[...]

Setting Up Y our Computer 13 Setting Up Y our Computer Quick Setup CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions that sh ipped with your computer . CAUTION: The AC adapter works with electrica l outlets worldwide. However , power connectors and power strips vary among coun tries. Using an incompati[...]

14 Setting Up Y our Computer 2 Connect the network cable. 3 Connect USB devices such as a mouse or keyboar d. 4 Connect IEEE 1394 devices, such as a D VD player . 5 Open the computer display and press the power button to turn on the computer . book.book Page 14 Tuesda y, July 22, 2008 10:56 AM[...]

Setting Up Y our Computer 15 NOTE: It is recommended tha t you turn on and shut down your computer at least once before you install any cards or connect the compu ter to a docking device or other external device, such as a printer . Connect to the Internet. See "Connectin g to the Internet" on page 16 for mor e information. 1 Internet ser[...]

16 Setting Up Y our Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country . T o connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). If you are using a dial-up connection , connect a telephone line to the modem connect or on your computer and to the telephone wall connect[...]

Setting Up Y our Computer 17 NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP . 5 F ollow the instructions on the screen and use the setup information provided by your ISP to complete the setup. Microsoft Windows ® XP 1 Save and close any open files, and exit any open programs. 2 Click Start →[...]

18 Setting Up Y our Computer Microsoft Windows ® XP W indows XP provides the F iles and Settings T ransfer W izard to move data from a source computer to a new computer . Y ou can transfer the data to the new computer over a network or serial connection, or you can store it on r emo vable media, such as a writable CD, for transfer to the new compu[...]

Setting Up Y our Computer 19 5 On the Select a transfer method screen, click the transfer method you pr efer . 6 On the What do you want to transfer? screen, select the items you want to transfer and click Next . After the information has been copied, the Completing the Collection Phase screen appears. 7 Click Fi n i s h . T o transfer data to the [...]

20 Setting Up Y our Computer T o copy data from the old computer: 1 On the old computer , insert the wizard disk, and click Start → Run . 2 In the Open field on the Run window , browse to the path for fastwiz (on the appropriate removable media) and click OK . 3 On the F iles and Settings T ransfer Wizard welcome screen, click Next . 4 On the Whi[...]

Specifications 21 Specifications NOTE: Offerings may vary by region. Fo r more information regarding the configuration of yo ur computer , click Start → Help and Support and select the option to view information about your computer . Processor P rocessor type Intel ® Core™2 Duo L1 cache 32 KB per instruction, 32 KB data cache per core L2 cache[...]

22 Specifications Secure Digital (SD) Memory Card Reader Cards supported SD, SDIO , SD HC, Mini SD (with adapter) MMC, MMC+, Mini MMC (with adapter) Memory Memory module connector two DIMM slots Memory configurations available 1 GB (one 1 GB DIMM or two 512 MB DIMMs) 2 GB (two DIMMs) 4 GB (two DIMMs) 8 GB (two DIMMS, requir es 64-bit W indows XP or[...]

Specifications 23 Mini-Card Support (internal expansion slots) one dedicated half Mini-Card slot for WLAN one dedicated full Mini-Card slot for WW AN (mobile broadband) one dedicated full Mini-Card slot for WP AN (Bluetooth ® wireless technology or ultra wideband [UWB]) NOTE: Y ou can use the WW AN or WP AN full Mini-Card slot for the Intel ® Fla[...]

24 Specifications Vide o Video type discrete video on system boar d, hardware accelerated, OpenGL support Data bus PCI-E graphics x16 Video controller nVIDIA Quadro FX370M Video memory discr ete video: 256 MB dedicated memory Video output VGA connector , multimode DisplayP ort Audio Audio type two-channel high definition audio Audio controller IDT [...]

Specifications 25 Maximum resolutions WXGA CCFL 1280 x 800 pixels WXGA+ WLED 1440 x 900 pixels Refresh rate 60 Hz Operating angle 0 ° (closed) to 160° (except when dock ed) Viewing angles: Horizontal 40/40° V ertical 15/30° Pix el pitch: WXGA CCFL 0.2373 WXGA+ 0.2109 T ypical power consumption (panel with backlight): WXGA CCFL 6.2 W (maximum) w[...]

26 Specifications Battery T ype 12-cell "smart" lithium ion prismatic slice (84 Whr) 9-cell "smart" lithium ion (85 Whr) 6-cell "smart" lithium ion (56Whr) Dimensions 6-cell lithium-ion battery : Depth 206 mm (8.11 inches) Height 19.8 mm (0.78 inches) Wi d t h 47.0 mm (1.85 inch) Dimensions 9-cell lithium-ion batteries[...]

Specifications 27 NOTE: Battery operating time varies depending on operating conditions and can be significantly reduced under cer tain power -intensive conditions. Charge time (approximate): Computer off Approximately 1 hour to 80% in Dell™ ExpressCha rge™ mode Life span (approximate) 1 year T emperature range: Operating 0° to 40°C (32° to [...]

28 Specifications P A-10 90 W D-Series AC adapter: Output voltage 19.5 V DC Output current 4.62 A Height 32 mm (1.3 inches) Wi d t h 60 mm (2.4 inches) Depth 140 mm (5.5 inches) We i g h t 0.425 kg (0.9 lb) P A-3E 90 W E-Series AC adapter: Output voltage 19.5 V DC Output current 4.62 A Height 15 mm (0.6 inches) Wi d t h 70 mm (2.8 inches) Len gth 1[...]

Specifications 29 Environmental T emperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity (maximum): Operating 10% to 90% (noncondensing) Storage 5% to 95% (noncondensing) Maximum vibration (using a random vibr ation spectrum that simulates user environment): Operating 0.66 GRMS Storag[...]

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T roubleshooting 31 T roubleshooting CAUTION: T o guard against the likelihood of elec tric shock, laceration by moving fan blades, or other expected injuries, alway s unplug your computer from the electrical outlet before opening the cover . CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions that sh ip[...]

32 T roubleshooting If your computer b eeps during start-up: 1 W rite down the beep code. 2 R un the Dell Diagnostics to identif y a more serious cause (see "Dell Diagnostics" on page 40). Code (repetitive short beeps) Description Suggested Remedy 1 BIOS checksum failure. P ossible motherboard failur e. Contact Dell. 2 No memory modules d[...]

T roubleshooting 33 Error Messages CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions that sh ipped with your computer . If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared. A UXILIARY DEVICE FAILURE — The touch pad or [...]

34 T roubleshooting D RIVE NOT READY — The operation requir es a hard drive in the bay befor e it can continue. Install a hard drive in the hard drive bay . See your Service Manual at support.dell.com for more information. E RROR READING PCMCIA CARD — The computer cannot identify the ExpressCar d. Reinsert the card or try another card. See your[...]

T roubleshooting 35 Then, shut down the computer , reinsta ll the hard drive, and r estart the computer . If the problem persists, try another drive. Run the Har d Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 40). H ARD - DISK DRIVE READ FAILURE — The hard drive may be defective. Shut down the computer , remo[...]

36 T roubleshooting M EMORY ADDRESS LINE FAILURE AT ADDRESS , READ VALUE EXPECTING VALUE — A memory module may be faulty or im properly seated. Reinstall the memory modules and, if necessary , r eplace them. See your Service Manual at support.dell.com for more information. M EMORY ALLOCATION ERROR — The software you ar e attempting to run is co[...]

T roubleshooting 37 O PERATING SY STEM NOT FOUND — Reinstall the hard drive (see your at support.dell.com ). If the problem persists, contact Dell (see "Dell Diagnostics" on page 40). O PTIONAL ROM BAD CHECKSUM — The optional ROM has failed. Contact Dell (see "Dell Diagnostics" on page 40). A REQUIRED .DLL FILE WAS NOT FOUND[...]

38 T roubleshooting setup program, then immediately exit the program (see your Service Manual at support.dell.com ). If the message reappears, contact Dell (see "Contacting Dell" on page 65). T IME - OF - DAY CLOCK STOPPED — The reserve battery that supports the system configuration settings may requir e rech ar ging. Connect your compu[...]

T roubleshooting 39 CPU FAN FAILURE — P r ocessor fan failure. Replac e processor fan. See your Service Manual at support.dell.com . H ARD - DISK DRIVE FAILURE — P ossible hard drive failure during har d drive POST . Check cables, swap har d disks, or see "Contacting Dell" on page 65 for assistance. H ARD - DISK DRIVE READ FAILURE —[...]

40 T roubleshooting 3 In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps. Wi n do w s X P: 1 Click Start → Help and Support . 2 Ty p e hardware troubleshooter in the search field and press <Enter> to start the search. 3 In the F ix a P roblem section, click Hardware T roub[...]

T roubleshooting 41 2 T urn on (or restart) your computer . 3 When the DELL™ logo appears, pr ess <F12> immediately . Select Diagnostics from the start menu and press <Enter>. NOTE: If you wait too long and the operating sy stem logo appears, continue to wait until you see the Microsoft ® Windows ® desktop, and then shut down your c[...]

42 T roubleshooting T roubleshooting T ips F ollow these tips when trou bleshooting your computer: • If you added or removed a part befo r e the problem started, review the installation procedures and ensur e that the part is correctly installed (see your Service Manual at support.dell.com ). • If a device does not work, ensure th at the device[...]

T roubleshooting 43 I F THE POWER LIGHT IS BLINKING BLUE — The computer is in standby mode. P ress a key on the k eyboard, move the mouse, or press the power button to resume normal operation. I F THE POWER LIGHT IS BLINKING AMBER — The computer is receiving electrical power , a device might be malfunctioning or incorrectly installed. • Remov[...]

44 T roubleshooting I F YOU EXPERIENCE OTHER MEMORY PROBLEMS — • Reseat the memory modules (see your Service Manual at support.dell.com ) to ensure that your computer is successfully communicating with the memory . • Ensure that you ar e following the memory installation guidelines (see your Service Manual at support.dell.com ). • Ensure th[...]

T roubleshooting 45 A program crashes repeatedly NOTE: Most software includes ins tallation instructions in its documentation or on a floppy disk, CD, or DVD. C HECK THE SOFTWARE DOCUMENTATION — If necessary , uninstall and then reinstall the program. A program is designed fo r an earlier Microsoft ® Windows ® operating sy stem R UN THE P ROGRA[...]

46 T roubleshooting • Ensure that your computer meets the minimum har dware requir ements needed to run the software. See the softwar e documentation for information. • Ensure that the program is installed and configur ed properly . • V erify that the device drivers do not conflict with the program. • If necessary , uninstall and then reins[...]

T roubleshooting 47 The Dell Support Utility is customi zed for your computing environment. The icon in the taskbar functions differently when you click, double- click, or right-click the icon. Clicking the Dell Support Icon Click or right-click the icon to perform the following tasks: • Check your computing environment. • View the Dell Support[...]

48 T roubleshooting book.book Page 48 Tuesda y, July 22, 2008 10:56 AM[...]

Reinstalling Software 49 Reinstalling Software Drivers Identifying Drivers If you experience a problem with any de vice, identify whether the driver is the source of your problem and, if necessary , update the driver . Microsoft ® W indows V ista ® : 1 Click the W indows Vista Start button™ , and right-click Computer . 2 Click P roperties → D[...]

50 Reinstalling Software Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell ™ computers. If you install drivers obtained from other sources, your computer might n ot work correctly . Returning to a Previous Device Driver V ersion W indows V[...]

Reinstalling Software 51 2 When the Drivers and Utilities media installation program starts, follow the prompts on the screen. NOTE: In most cases, the Drivers and Utilities program starts running automatically . If it does not, start Wi ndows Explorer , click your media drive directory to display the media conten ts, and then do uble-click the aut[...]

52 Reinstalling Software 3 Double-click the type of device for wh ich you are installing the driver (for exa m p le , Audio or Vi d e o ). 4 Double-click the name of the device fo r which you are installing the driver . 5 Click the Driver tab → Update Driver → Browse my computer for driver software . 6 Click Browse and browse to the location to[...]

Reinstalling Software 53 NOTICE: Make regular backups of your da ta files. Sy stem Restore does not monitor your data fi les or recover them. NOTE: The procedures in this document we re written for th e Windows default view , so they may not apply if you set your Dell™ comp uter to the Windows Classic view . NOTE: Set your Dell™ computer to the[...]

54 Reinstalling Software Wi n do w s Vi s t a : 1 Click Start . 2 In the Start Search box, type System Restore and press <Enter>. 3 Click Undo my last restoration and click Next . Wi n do w s X P : 1 Click Start → All P rograms → Accessories → System T ools → System Res to r e . 2 Click Undo my last restoration and click Next . Enabli[...]

Reinstalling Software 55 Dell Factory Image Restore (Windows Vista Only) 1 T urn on the computer . When the Dell logo appears, press <F8> several times to access the Vista Advanced Boot Options W indow . 2 Select Rep ai r Y o u r C o mp ut e r . The System Recovery Options window appears. 3 Select a keyboar d layout and click Next . 4 T o acc[...]

56 Reinstalling Software NOTICE: Before performing the instal lation, back up all data files on your primary hard drive. For conventional hard drive confi gurations, the primary hard drive is the first drive detected by the computer . T o reinstall W indows, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. NOTE:[...]

Finding Information 57 Finding Information NOTE: Some features or media may be optional and ma y not ship with your computer . Some features or media may n ot be available in certain countries. NOTE: Additional information may ship with your computer . Document/Media/Label Contents Service T ag/Express Ser vice Code The Service T ag/Express Service[...]

58 Finding Information Safety, Regulatory, W arranty, and Support Documentation This type of information may have shipped with your computer . F or additional regulatory information, see the Regulatory Compliance Homepage on www .dell.com at the following location: www .dell.com/regulatory_compliance. • W arranty information • T erms and Condit[...]

Getting Help 59 Getting Help Obtaining Assistance CAUTION: If you need to remove the comp uter cover , first disconnect the computer power and mode m cables from all electric al outlets. Follow the safety instructions that shippe d with your computer . If you experience a problem with yo ur computer , you can complete the following steps to diagnos[...]

60 Getting Help NOTE: Some of the following serv ices are not alway s available in all locations outside the continental U.S. Call your loca l Dell representative for information on availability . T echnical Support and Customer Service Dell's support service is available to answer your questions about Dell™ hardwar e. Our support staff uses[...]

Getting Help 61 • Dell Support e-mail addresses mobile_support@us.dell.com support@us.dell.com la-techsupport@dell.com (Latin Amer ica and Caribbean countries only) apsupport@dell.com (Asian/P acific countries only) • Dell Marketing and Sales e-mail addr esses apmarketing@dell.com (Asian/P acific countries only) sales_canada@dell.com (Canada on[...]

62 Getting Help Product Information If you need information about additional products available from Dell, or if you would like to place an or der , visit the Dell website at www .dell.com . F or the telephone number to call for your regi on or to speak to a sales specialist, see "Contacting Dell" on page 65. Returning Items for W arranty[...]

Getting Help 63 Before Y ou Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’ s automated-support telephone sy stem direct y our call more efficiently . Y ou may also be asked for your Service T ag (located on the back or bottom of your computer). Remember to fill out the Diagnostics Checklist (see "Diagnost[...]

64 Getting Help Diagnostics Checklist Name: Date: Address: Phone number: Service T ag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (i f provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Y es No Network, version[...]

Getting Help 65 Contacting Dell F or customers in the United States , call 800- WWW -DELL (800-999-3355). NOTE: If you do not have an active Inter net connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telepho ne-based support and service options. A va[...]

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Index 67 Index B beep codes, 31 C computer specifications, 2 1 connecting AC adapter , 1 3 IEEE 1394 devices, 1 4 Internet, 1 6 contacting Dell, 59, 65 D Dell c on t a c t i n g , 59, 65 F actory Image Restore, 5 4 software updates, 4 6 Support Utility , 4 6 technical support and customer service, 6 0 T echnical Update Service, 4 6 Dell Diagnostics[...]

68 Index F F actory Image Restore, 54 F iles and Settings T ransfer Wi z a r d , 1 7 finding information, 57 I Internet connecting, 1 6 setting up, 1 6 W i-F i Catcher network locator , 1 1 wireless switch, 1 1 M media Drivers and Utilities, 5 7 operating system, 5 7 memory troubleshooting, 4 3 N networks overview , 1 5 W i-F i Catcher network loca[...]

Index 69 Service Manual, 58 Service T ag, 57 setup Internet, 1 6 software problems, 4 5 reinstalling, 4 9 t r o u b l e s h o o t i n g , 44-45 updates, 4 6 specifications, 21 support, 59 contacting Dell, 6 5 DellConnect, 6 0 online services, 6 0 regional, 6 0 technical support and customer service, 6 0 support information, 58 System Restore, 52 en[...]

70 Index W indows XP (continued) setting up Internet connection, 1 7 System Restore, 5 2 wizar d s F iles and Settings T ransfer Wi z a r d , 1 7 P rogram Compatibility wizard, 4 5 book.book Page 70 Tuesda y, July 22, 2008 10:56 AM[...]