Dell MTG manual

www .dell.com | support.dell.com Dell™ XPS One™ Owner’ s Manual Model MTG[...]

Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential damage to ha rdware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury , or death. ________________[...]

Contents 3 Contents 1 Finding Information . . . . . . . . . . . . . . . . . . 9 2 About Y our Computer . . . . . . . . . . . . . . . 15 Front View of the Computer . . . . . . . . . . . . . . . 15 Back View of the Computer . . . . . . . . . . . . . . . 17 Power Cable Routing . . . . . . . . . . . . . . . . 20 Optional TV Input Device (For Use With O[...]

4 Contents Power Protection Devices . . . . . . . . . . . . . . . 28 Surge Protectors . . . . . . . . . . . . . . . . . . 28 Line Conditioners . . . . . . . . . . . . . . . . . . 28 Uninterruptible Power Supplies . . . . . . . . . . 28 Using the Media Card Reader . . . . . . . . . . . . . . 29 4 Using Multimedia . . . . . . . . . . . . . . . . . . [...]

Contents 5 Re-Syncing Y our Optional Wireless Mouse or Keyboard with Y our Computer . . . . . . . . . . . . . 44 Key Combinations . . . . . . . . . . . . . . . . . . . . 46 6 Using the Display . . . . . . . . . . . . . . . . . . 47 Adjusting Brightness . . . . . . . . . . . . . . . . . . 47 Making Images and T ext Look Bigger or Sharper . . . 47 7 [...]

6 Contents Printer Problems . . . . . . . . . . . . . . . . . . 61 Scanner Problems . . . . . . . . . . . . . . . . . 62 Sound and Speaker Problems . . . . . . . . . . . 62 T ouch Pad Problems . . . . . . . . . . . . . . . . 64 9 Dell Diagnostics . . . . . . . . . . . . . . . . . . . 65 When to Use the Dell Diagnostics . . . . . . . . . . . 65 Star[...]

Contents 7 11 Reinstalling Software . . . . . . . . . . . . . . . 75 Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 75 What Is a Driver? . . . . . . . . . . . . . . . . . . 75 Identifying Drivers . . . . . . . . . . . . . . . . . 76 Reinstalling Drivers and Utilities . . . . . . . . . . 76 T roubleshooting Software and Hardware Problem[...]

8 Contents 14 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . 97 FCC Notice (U.S. Only) . . . . . . . . . . . . . . . . . . 97 FCC Class B . . . . . . . . . . . . . . . . . . . . . 97 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 9 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117[...]

Finding Information 9 Finding Information NOTE: Some features or media may be optional and ma y not ship with your computer . Some features or media may n ot be available in certain countries. NOTE: Additional information may ship with your computer . What Are Y ou Looking For? Find It Here • A diagnostic program for my computer • Drivers for m[...]

10 Finding Information • W arranty information • T erms and Conditions (U.S. only) • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement Dell™ Product Information Guide • How to set up my computer Setup Diagram NOTE: The appearance of your setup diagram may vary . What Are Y ou Looking [...]

Finding Information 11 • Service T ag and Express Service Code • Microsoft W indows License Label Service T ag and Microsoft ® Windows ® License These labels are located on your computer . • Use the Service T ag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call[...]

12 Finding Information • Solutions — T roubleshooting hints and tips, articles from technicians, and online courses, frequently ask ed questions • Community — Online discussion with other Dell customers • Upgrades — Upgrade information for components, such as memory , the hard drive, and the operating system • Customer Care — Contac[...]

Finding Information 13 • How to use your W i ndows™ operating system • How to work with programs and files • How to personalize my desktop Windows Help and Support 1 T o access W i ndows Help and Support: • In W indows Vista™, click the W indows Vista Start button and click Help and Support . 2 T ype a word or phrase that describes your[...]

14 Finding Information[...]

About Y our Computer 15 About Y our Computer Front V iew of the Computer CAUTION: Ensure that none of the computer air ve nts are blocked. Blocking them would cause serious thermal problems. 2 3 4 5 6 1 7 8[...]

16 About Y our Computer 1 speakers (2) T o adjust the volume of the integrated speakers, press the appropriate media control buttons (see "Media Control Buttons" on page 32 for more information). 2 air vents Internal fans create ai rflow through the vents to prevent the computer from o ver heating. The computer turns the fans on when the [...]

About Y our Computer 17 Back V iew of the Computer 1 2 3 4 6 5 7 8 13 14 16 17 19 11 9 12 18 10 15[...]

18 About Y our Computer 1 Media Card Reader P rovides a fast and convenient way to view and share digital photos, music, and videos stored on a memory car d. The Media Card Reader r eads the following digital memory cards: • Secure Digital (SD) memory card •S D I O c a r d • MultiMediaCard (MMC) •M e m o r y S t i c k • Memory Stick PRO ?[...]

About Y our Computer 19 8 computer sync button T o re-sync your optional wireless k e yboard and mouse to your computer , press the sync button on the r ear of your computer , then press the sync button on the device that you wish to use. See "Re-Syncing Y our Optional W ireless Mouse or Keyboar d with Y our Computer" on page 44. 9 networ[...]

20 About Y our Computer Power Cable Routing 15 security cable slot Lets you attach a commercially available antitheft device to the computer . NOTICE: Before you buy an antitheft device, ensure that it works with the security cable slot on your computer . 16 S/PDIF connector Use the S/PDIF connector to transmit digital audio without going through a[...]

About Y our Computer 21 Optional TV Input Device (For Use With Optional TV T uner) 1 composite video 2 left audio output connector 3 right audio output connector 4 S-video connector 5 IR blaster 5 4 3 1 2[...]

22 About Y our Computer[...]

Setting Up Y our Computer 23 Setting Up Y our Computer Installing Y our Computer in an Enclosure Installing your computer in an enclosure can r estrict the airflow and impact your computer ’s performance, possibly ca using it to overheat. F ollow the guidelines below when installing your computer in an enclosure: NOTICE: The operating temperature[...]

24 Setting Up Y our Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country . T o connect to the Internet, you need a network connection and an Internet service provider (ISP). Y our ISP will offer one or more of the following Internet connection options: • DSL connections that provide high-s peed Internet access through [...]

Setting Up Y our Computer 25 NOTE: Have your ISP informa tion ready . If you do not have an ISP , the Connect to the Internet wizard can help you get one. 1 Save and close any open files, and exit any open programs. 2 Click the W indows Vista Start button , and click Control P anel . 3 Under Network and Internet, click Connect to the Internet . The[...]

26 Setting Up Y our Computer NOTE: For more information about options av ailable with Windows Easy T ransfer , see Microsoft Knowledge Ba se Article #928634, titled How to use Windows Easy T ransfer to migrate files and settings from one Windows-based computer to another Windows Vista-based computer . This information may not be available in certai[...]

Setting Up Y our Computer 27 Connecting a USB Printer NOTE: Y ou can connect USB devices wh ile the computer is turned on. 1 Complete the operating system setup if you have not already done so . 2 Attach the USB printer cable to the USB connectors on the computer and the printer . The connectors fit only one way . 3 T urn on the printer . 4 If your[...]

28 Setting Up Y our Computer Power Protection Devices Several devices are available to protect against power fluctuations and failures: • Surge protectors • Line conditioners • Uninterruptible power supplies (UPS) Surge Protectors Surge protectors and power strips eq uipped with surge protection help prevent damage to your computer from vo lt[...]

Setting Up Y our Computer 29 the UPS manufacturer documentation fo r information on battery operating time and to ensure that the device is approved by Underw riters Laboratories (UL). Using the Media Card Reader Use the Media Card Reader to transf er data dir ectly to your computer . NOTE: A memory card is no t a bootable device. The Media Card Re[...]

30 Setting Up Y our Computer[...]

Using Multimedia 31 Using Multimedia Using the Disc Drive CAUTION: Do not insert any objects into the disc dr ive; it could be damaged. NOTICE: Do not move the compu ter while playing CDs, DVDs, or other media. 1 Place the disc, label side facing forw ard, in the center of the disc slot. 2 Gently push the disc into the disk slot. NOTE: This step ma[...]

32 Using Multimedia Media Control Buttons NOTE: The media control buttons are capacit ive buttons, and as such, may feel different from other buttons when pressed. The top four media control buttons to the right of your display may flash during startup. The media control buttons only light up when the user ’s hand is detected in close proximity t[...]

Using Multimedia 33 Disc and Disc-Slot Indicators Either the disc or disc-slot indicator li ghts up when a user ’s hand is detected in its vicinity . The di sc indicator lights up when the drive is occupied and the disc-slot indicator ligh ts up when it is empty . CD and DVD Software T o format CDs for storing data, to create music CDs, or to cop[...]

34 Using Multimedia DV D and Blu-Ray Disc™ (BD) player soft war e includes the following basic buttons: F or more information on playing CDs, D VDs, or Blu-ray Discs (BDs), click Help in the media player interface (if available). Copying CD, DVD, and Blu-ray Disc™ (BD) Media This section applies only to compute rs that have a D VD+/-RW drive or[...]

Using Multimedia 35 The D VD drives and BD drives installed in Dell computers do not support HD-D VD media. F or a list of supported media formats, see "Using Blank CD, D VD, and BD Media" on page 35. How to Copy a CD, DVD, or BD NOTE: BD media can only be copi ed to other BD media. DVD media can only be copied to other DVD-recordable/rew[...]

36 Using Multimedia CD-Writable Drives DVD-Writable Drives BD-Writable Drives NOTE: Y our BD-writable drive may not read / write HD-DVD media. Media T ype Read Write Rewritable CD-R Y es Y es No C D - R W Ye s Ye s Ye s Media T ype Read Write Rewritable CD-R Y es Y es No CD-R W Y es Y es Y es DV D + R Y e s Y e s No DV D - R Y e s Y e s No DV D +RW[...]

Using Multimedia 37 Helpful T ips • Use Microsoft ® W indows ® Explorer to drag and dr op files to a CD-R or CD-R W only after you start Roxio Creator and open a Creator project. • Do not burn a blank CD-R or CD-R W to its maximum capacity; for example, do not copy a 650-MB file to a blank 650-MB CD. The CD-R W drive needs 1–2 MB of the bla[...]

38 Using Multimedia Adjusting the V olume NOTE: When the speakers are muted, you do not hear the CD or DVD playing. 1 Open the V olume Control window . 2 Click and drag the bar in the V olume Control column and slide it up or down to increase or decr ease the volume. F or more information on volume control options, click Help in the Vo l u m e Cont[...]

Using Multimedia 39 6 Click the arrows beside the Speaker Configuration setting to scroll through the options, and then select the SPDIF option. 7 Click the Back button once, and then click the Back button again to return to the main menu scr een. Enabling S/PDIF in the Windows Audio Driver 1 Double-click the speaker icon in the W indows notificati[...]

40 Using Multimedia[...]

Using the Optional Wire less Keyboard and Mouse 41 Using the Optional Wireless Keyboard and Mouse Y our Dell™ XPS™ computer supports a special wireless (non-Bluetooth) keyboar d and mouse which are optimi zed for use with your computer . NOTE: The optional keyboard and mouse ha ve special features which may not be available on other devices tha[...]

42 Using the Optional Wire less Keyboard and Mouse Media Control Key s NOTE: The media control key s are capaci tive buttons, and as such, may feel different from other buttons when pressed. The optional wireless k eyboard has me dia control keys to aid you in quick control of volume and playback functio ns on your computer . These buttons light up[...]

Using the Optional Wire less Keyboard and Mouse 43 Using the T ouch Pad The touch pad detects the pressur e and movement of your finger to allow you to move the cursor on the display . Use the touch pad and touch-pad buttons as you would use a mouse. • T o move the cursor , lightly slide your finger over the touch pad. • T o select an object, l[...]

44 Using the Optional Wire less Keyboard and Mouse • T o select and move (or drag) an object , position the cursor on the object and tap twice on the touch pad. On th e second tap, leave your finger on the touch pad and move the selected object by sliding your finger over the surface. • T o double-click an object, posi tion th e cursor on the o[...]

Using the Optional Wire less Keyboard and Mouse 45 3 P ress the sync button to the rear of your computer’s left speaker . 4 P ress the sync button on the mouse or keyboar d. The mouse or keyboar d should now be paired with your computer . If you experience any problems, see "T roubleshooting" on page 51. 1 computer sync button 2 keyboar[...]

46 Using the Optional Wire less Keyboard and Mouse Key Combinations T o adjust keyboard operation, such as the character r epeat rate, open the Control P anel, click Pr inters and Other Hardware , and click Key b o ar d . F or information about the Control P anel, see the W indows Help and Support Center . T o access the Help and Su pport Center , [...]

Using the Display 47 Using the Display Use the display power button on the lowe r -right of your display to turn off the display without affecting the operating state of your computer . See "F ront View of the Computer" on page 15. Adjusting Brightness Y ou can press the following k eys to adjust display brightness: • P ress <Fn> [...]

48 Using the Display If your computer is running W indows Vista™: 1 Click the W indows Vista Start button , and click Control P anel . 2 Under Appearance and P ersonalization , click Adjust screen resolution . 3 In the Display Settings window , under Resolution , slide the slide bar to the left/right to decrease/inc r ease the screen resolution. [...]

Cleaning Y our Computer 49 Cleaning Y our Computer CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions in the Product Information Guide . Computer and Display CAUTION: Before you clean your computer , dis connect the computer from the electrical outlet. Clean your computer with a soft cloth dampened with[...]

50 Cleaning Y our Computer 2 W ith a soft, lint-free cloth, gently wipe the bottom of the disc (the unlabeled side) in a straight line from the center to the outer edge of the disc. F or stubborn dirt, try using water or a diluted solution of water and mild soap. Y ou can also purchase commercial products that clean discs and provide some protectio[...]

T roubleshooting 51 T roubleshooting Solving Problems F ollow these tips when you troubleshoot your computer: • If you added or removed a part befo r e the problem started, review the installation procedures and ensur e th at the part is correctly installed. • If a peripheral device does not work, ensure that the device is properly connected. ?[...]

52 T roubleshooting The screen is blank or difficult to read E NSURE THAT THE DISPLAY IS TURNED ON — See "F ront View of the Computer" on page 15. T EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another de vice, such as a lamp. R OTATE THE DISPLAY TO ELIMINATE SUNLIGHT GLARE AND POSSIBLE I[...]

T roubleshooting 53 Optical drive problems NOTE: High-speed optical drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the media. NOTE: Because of different regi ons worldwide and differe nt disc formats, not all DVD titles work in all DVD drives. A DJUST THE W INDOWS VOLUME CONTROL — • Click the spe[...]

54 T roubleshooting C HECK THE M ICROSOFT ® M AIL SECURITY SETTINGS — If you cannot open your e-mail attachments: 1 In Microsoft Mail, click T ools → Options → Security . 2 Click Do not allow attachments to be saved or opened that could potentially be a virus or Block images and other extern al content in HTML e-mail to remove the checkmark,[...]

T roubleshooting 55 IEEE 1394 Device Problems CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions in the Product Information Guide . NOTE: Y our computer supports on ly IEEE 1394a standard. E NSURE THAT THE CABLE FOR THE IEEE 1394 DEVICE IS PROPERLY INSERTED INTO THE DEVICE AND INTO THE CONNECTOR ON THE [...]

56 T roubleshooting USB Keyboard C HECK THE KEYBOARD CABLE — • Ensure that the keyboar d cable is firmly connected to the computer . • Shut down the computer , reconnect the keyboar d cable as shown on the setup diagram for your computer , and then restart the computer . • Ensure that the cable is not damaged or fr ayed and check cable c on[...]

T roubleshooting 57 A program stops responding E ND THE PROGRAM — 1 P ress <Ctrl><Shift><Esc> simultaneously to access the T ask Manager . 2 Click the Applications tab. 3 Click to select the program that is no longer responding. 4 Click End T ask . A program crashes repeatedly NOTE: Most software includes ins tallation instructi[...]

58 T roubleshooting • V erify that the device drivers do not conflict with the program. • If necessary , uninstall and then reinstall the program. B ACK UP YOUR FILES IMMEDIATELY U SE A VIRUS - SCANNING PROGRAM TO CHECK THE HARD DRIVE , FLOPPY DISKS , CD S , OR DVD S S AVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH[...]

T roubleshooting 59 • Restart your computer . • See your mouse documentation. T O VERIFY THAT THE PROBLEM IS WITH THE MOUSE , CHECK THE TOUCH PAD — 1 T urn off the mouse. 2 At the W indows desktop, use the touch pad to move the cursor around, select an icon, and open it. If the touch pad operates correc tly , the mouse may be defective. USB M[...]

60 T roubleshooting C HECK THE MOUSE SETTINGS — Windows V ista : 1 Click Start → Control P anel → Hardware and Sound → Mouse . 2 Adjust the settings as needed. R EINSTALL THE MOUSE DRIVER — See (see "Drivers" on page 75 ) . R UN THE H ARDWARE T ROUBLESHOOTER — See "T roubleshooting Software and Hardwar e Problems in the M[...]

T roubleshooting 61 I F THE POWER LIGHT IS OFF — The computer is either turned off or is not receiving power . • Reseat the power cable in the power conne ctor on the back of the computer and the electrical outlet. • Bypass power strips, power extension cable s, and other power protection devices to verify that the computer turns on properly [...]

62 T roubleshooting 3 Click P roperties and click Po r t s . 4 Adjust the settings, as needed. R EINSTALL THE PRINTER DRIVER — See the printer documentation for information on reinstalling the printer driver . Scanner Problems CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Informati[...]

T roubleshooting 63 D ISCONNECT HEADPHONES FROM THE HEADPHONE CONNECTOR — Sound from the speakers is automatically disabled when he adphones ar e connected to the computer ’s side-panel headphone connector . No sound from external speakers NOTE: The volume control in MP3 and other media play ers may override the Windows volume setting. Alway s [...]

64 T roubleshooting T ouch Pad Problems C HECK THE TOUCH PAD SETTINGS — 1 Click Start → Control P anel → P rinters and Other Hardware → Mouse . 2 T ry adjusting the settings. T O VERIFY THAT THE PROBLEM IS WITH THE TOUCH PAD , CHECK THE MOUSE — See "Mouse P r oblems" on page 58. R EINSTALL THE TOUCH PAD DRIVER — See "Rein[...]

Dell Diagnostics 65 Dell Diagnostics CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions in the Product Information Guide . When to Use the Dell Diagnostics If you experience a problem with yo ur computer , perform the checks in Lockups and Software P roblems (see "Lockups and Software P roblems&quo[...]

66 Dell Diagnostics 3 When the DELL™ logo appears, press <F12> immediately . Select Diagnostics from the boot menu and press <Enter>. NOTE: If you wait too long and the operating sy stem logo appears, continue to wait until you see the Microsoft ® Windows ® desktop; then, shut down your computer and try again. NOTE: If you see a mes[...]

Dell Diagnostics 67 Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. NOTE: It is recommended that you select T est Sy stem to run a complete test on your computer . 2 After you have selected the T est System option from the main menu, the following menu appears[...]

68 Dell Diagnostics 3 If a problem is encountered during a te st, a message appears with an error code and a description of the proble m. W rite down the error code and problem description and see "Contacting Dell" on page 95. NOTE: The Service T ag for your computer is located at the top of each test screen. If you contact Dell, technica[...]

Sy stem Setup 69 Sy stem Setup Overview Use System Setup as follows: • T o change the system configuration infor mation after you add, change, or remove any har dware in your computer • T o set or change a user -selectable option such as the user password • T o read the curr ent amount of memo ry or set the type of hard drive installed Before[...]

70 Sy stem Setup Sy stem Setup Options NOTE: Depending on your compu ter and installed devices, the items listed in this section may not appear , or may not appear exactly as listed. Options List — The tabbed options contain features that define the configuration of your computer , including in stalled hardware, power conservation, and security f[...]

Sy stem Setup 71 Advanced CPU Type Displays the T ype of P rocessor installed in the system. CPU Speed Displays CPU Speed. Cache L1, L2 Displays the amount of Cache RAM available. Integrated peripherals ( enabled default) Displays information about Serial A T A Configurations, and enables/disables Serial A T A Configuration , HD Audio , Onboard LAN[...]

72 Sy stem Setup Auto Power On Date ( Every Day default) Sets the computer to automatically turn on. Every Day turns the computer on every day at the time set in Auto Power Ti m e . 1-31 allows you to select a specific day of the month. NOTE: This feature does n ot work if you turn off your computer using the switch on a power st rip or surge prote[...]

Sy stem Setup 73 Boot Sequence This feature allows you to change the Boot Device P roperty for devices. Option Settings • Hard Disk — The computer attempts to boot from the hard drive. • Removable — The computer attempts to boot from a removable device, such as a USB key . • CD/D VD — The computer attempts to boot from the disc drive. C[...]

74 Sy stem Setup Changing the Boot Sequence for Future Boots 1 Enter System Setup (see "Entering System Setup" on page 69). 2 P ress the left- and right-arrow keys to highlight the Boot tab. 3 P ress the up- and down-arrow keys to highlight the appropriate Boot Device P roperty , then press <Enter>. 4 P ress the up- and down-arrow k[...]

Reinstalling Software 75 Reinstalling Software Drivers What Is a Driver? A driver is a program that controls a device such as a printer , mouse, or keyboar d. All devices requir e a driver program. A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that [...]

76 Reinstalling Software Identifying Drivers If you experience a problem with any devi ce, identify whether the driver is the source of your problem and, if necessary , update the driver . If your computer is running Microsoft W indows Vista™: 1 Click the W indows Vista Start button , and right-click Computer . 2 Click P roperties → Device Mana[...]

Reinstalling Software 77 If Device Driver Rollback does not resolve the problem, then use System Restore (see "Restoring Y our Operating System" on page 78) to return your computer to the operating state that existed befor e you installed the new driver . 1 W ith the W indows desktop displayed, insert the Drivers and Utilities media. If t[...]

78 Reinstalling Software T roubleshooting Software and Hardware Problems in the Microsoft ® Windows ® V ista™ Operating Sy stems If a device is either not detected d uring the operating system setup or is detected but incorrectly config ur ed, you can use the Hardware T roubleshooter to resolve the incompatibility . T o start the Hardwar e T ro[...]

Reinstalling Software 79 settings have left the computer in an undesirable operating state. Any changes that System Restore mak e s to your computer are completely reversible. NOTICE: Make regular backups of your da ta files. Sy stem Restore does not monitor your data fi les or recover them. NOTE: The procedures in this document we re written for t[...]

80 Reinstalling Software Using Dell™ Factory Image Restore NOTICE: Using Dell Factory Image Restore pe rmanently deletes all data on the hard drive and removes any programs or drivers instal led after you received your computer . If possible, back up the data befor e using these options. Use Factory Image Restore only if Sy stem Restore did not r[...]

Reinstalling Software 81 7 Click the checkbox to confirm that yo u want to continue reformatting the hard drive and r estoring the system so ftware to the factory condition, then click Next . The restor e process begins and may take five or more minutes to complete. A message appears when the operati ng system and factory-installed applications hav[...]

82 Reinstalling Software NOTICE: The Drivers and Utilities media provides options for reinstalling Windows Vista. The options can overwrite file s and possibly affect programs that are installed on your hard drive. Therefore, do not reinstall Windows Vista unless a Dell technical support re presentative instructs you to do so. 1 Save and close any [...]

Specifications 83 Specifications NOTE: Offerings may vary by region. Fo r more information regarding the configuration of yo ur computer , click Start → Help and Support and select the option to view information about your computer . Processor Microprocessor types Select Intel ® Core™ 2 Duo , Intel ® Pe n t i u m ® D, and Intel ® Celeron ®[...]

84 Specifications Memory T ype 667-MHz and 800-MHz non-ECC DDR2 SDRAM NOTE: Y our computer does not support registered, ECC, or buffered memory . Memory connectors two Memory capacities 1 GB, or 2 GB Minimum memory 1 GB Maximum memory 4 GB BIOS address F0000h Drives and Devices Drives one 3.5-inch har d-drive, one slim-line slot-load 5.25-inch disc[...]

Specifications 85 Additional connectors/components available with optional TV tuner back-panel: TV -in connector , special 10-pin connector for optional TV input device optional TV input device: S-video , composite video , left audio, and right audio connectors; IR blaster Video T ype Integrated Intel GMA 3100 or A TI Mobility Radeon™ HD 2400 LCD[...]

86 Specifications V olume controls keyboar d shortcuts, program menus, media control buttons on front of display and optional optimized wireless k eyboard Communications NIC Integrated network interface capable of 10/100/1000-Mbps communication: • Green — A good connection exists between a 10-Mbps network and the computer . • Orange — A goo[...]

Specifications 87 Controls brightness can be controlled through keyboar d shortcuts if you are using the optional wireless k eyboard optimized for use with your computer (see "Key Combinations" on page 46) Controls and Lights P ower control push button P ower light blue light — low-illumination blue in sleep state; solid blue for power-[...]

88 Specifications Phy sical Approximate height 15.9 inch (40.5 cm) Approximate width 23.5 inch (59.7 cm) Approximate depth (without cords or stand) 3.3 inch (8.38 cm) Approximate depth with stand installed 7.3 inch (18.5 c m) Approximate weight (typical) 28.2 lb (12.8 kg) Environmental T emperature: Operating 10° to 35°C (50° to 95°F) Storage ?[...]

Getting Help 89 Getting Help Obtaining Assistance If you experience a problem with yo ur computer , you can complete the following steps to diagnose and troubleshoot the problem: 1 See "T roubleshooting" on page 51 for information and procedures that pertain to the problem your computer is experiencing. 2 See "Dell Diagnostics" [...]

90 Getting Help T echnical Support and Customer Service Dell's support service is available to answer your questions about Dell™ hardwar e. Our support staff uses computer-based diagnostics to provide fast, accurate answers. T o contact Dell's support service, see "Before Y ou Call" on page 93, and then see the contact informa[...]

Getting Help 91 la-techsupport@dell.com (Latin Amer ica and Caribbean countries only) apsupport@dell.com (Asian/P acific countries only) • Dell Marketing and Sales e-mail addr esses apmarketing@dell.com (Asian/P acific countries only) sales_canada@dell.com (Canada only) • Anonymous file transfer protocol (FTP) ftp.dell.com Log in as user: anony[...]

92 Getting Help Product Information If you need information about additional products available from Dell, or if you would like to place an or der , visit the Dell website at www .dell.com . F or the telephone number to call for your regi on or to speak to a sales specialist, see"Contacting Dell" on page 95. Returning Items for W arranty [...]

Getting Help 93 Before Y ou Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’ s automated-support telephone sy stem direct y our call more efficiently. Y ou may also be asked for your Service T ag (located on the back or bottom of your computer). Remember to fill out the Diagnostics Checklist (see "Diagnosti[...]

94 Getting Help Diagnostics Checklist Name: Date: Address: Phone number: Service T ag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number ( if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Y es No Network, version[...]

Getting Help 95 Contacting Dell NOTE: If you do not have an active Inter net connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telepho ne-based support and service options. A vailability varies by country and prod uct, and some services may not be ava[...]

96 Getting Help[...]

Appendix 97 Appendix FCC Notice (U.S. Only) FCC Class B This equipment generates, uses, and ca n radiate radio frequency ener gy and, if not installed and used in accorda nce with the manufacturer’s instruction manual, may cause interference with ra dio and television r eception. This equipment has been tested and found to comply with the limits [...]

98 Appendix The following information is provided on the device or devices covered in this document in compliance with the FCC regulations: NOTE: For further regulatory information, see your Product Information Guide . P roduct name: Dell™ XPS One™ A2010 Model number: MTG Company name: Dell Inc. W orldwide Regulatory Compliance & Environmen[...]

Glossary 99 Glossary T erms in this Glossary are provided fo r informational purposes only and may or may not describe features inclu ded with your particular computer . A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet. ACP I — advanced configura[...]

100 Glossary bit — The smallest unit of data interpr eted by your computer . Blu-ray Disc ™ (BD) — An optical storage technology o ffering storage capacity of up to 50 GB, full 1080p video resolution (HDTV r e quired), and as many as 7.1 channels of native, uncompressed surround sound. Bluetooth ® wireless technology — A wireless technolog[...]

Glossary 101 CD-R W drive — A drive that can read CDs and write to CD-R W (rewritable CDs) and CD-R (recor dable CDs) discs. Y ou can wr ite to CD-R W discs multiple times, but you can write to CD-R discs only once. CD-R W/D VD drive — A drive, sometimes referred to as a combo drive, that can r e ad CDs and DVDs and write to CD-R W (rewritable [...]

102 Glossary DIN connector — A round, six-pin connector th at conforms to DIN (Deutsche Industrie-Norm) standards; it is typically used to connect PS/2 k eyboard or mouse cable connectors. disk striping — A technique for spr eading data over multiple disk drives. Disk striping can speed up operations that retrieve data from disk storage. Comput[...]

Glossary 103 E ECC — error checking and correction — A type of memory that includes special circuitry for testing the accuracy of data as it passes in and out of memory . ECP — extended capabilities port — A para llel connector design that provides improved bidirectional data transmission. Similar to EPP , ECP uses direct memory access to t[...]

104 Glossary F Fa h r e n h e i t — A temperature measurement scale wher e 32° is the freezing point and 212° is the boiling point of water . FBD — fully-buffered DIMM — A DIMM with DDR2 DR AM chips and an Advanced Memory Buffer (AMB) that speeds communication between the DDR2 SDR AM chips and the system. FCC — F ederal Communications Com[...]

Glossary 105 H hard drive — A drive that reads and writes data on a hard disk. The terms har d drive and hard di sk are often used interchangeably . heat sink — A metal plate on some proce ssors that helps dissipate heat. hibernate mode — A power management mode that saves everything in memory to a reserved space on the har d drive and then t[...]

106 Glossary IrD A — Infrared Data Association — The or ganization that cr eates international standards for infrar ed communications. IRQ — interrupt request — An electronic path way assigned to a specific device so that the device can communica te with the processor . Each device connection must be assigned an IRQ. Although two devices ca[...]

Glossary 107 M Mb — megabit — A measuremen t of memory chip capacity that equals 1024 Kb. Mbps — megabits per second — One million bits per second. This measurement is typically used for transmission speeds for networks and modems. MB — megabyte — A measurement of data st orage that equals 1,048,576 bytes. 1 MB equals 1024 KB. When used[...]

108 Glossary MP — megapixel — A measur e of image re solution used for digital cameras. ms — millisecond — A measure of time th at equals one thousandth of a second. Access times of storage device s are often measur ed in ms. N network adapter — A chip that provides network capabilities. A computer may include a network adapter on its sys[...]

Glossary 109 PCI Express — A modification to the PCI interface that boosts the data transfer rate between the processor and the d evices attached to it. PCI Express can transfer data at speeds from 250 MB/sec to 4 GB/sec. If th e PCI Express chip set and the device ar e capable of different speeds, they will operate at the slower speed. PCMCIA ?[...]

110 Glossary read-only — Data and/or files you can view but cannot edit or delete. A file can have read-only status if: • It r esides on a physically write-pr otected floppy disk, CD, or DVD. • It is located on a network in a dir ectory and the system administrator has assigned rights only to specific individuals. refresh rate — The frequen[...]

Glossary 111 SDRAM — synchronous dynamic random-access memory — A type of DR AM that is synchronized with the optimal clock speed of the processor . serial connector — An I/O port often used to co nnect devices such as a handheld digital device or digital camera to your computer . Service T a g — A bar code label on your compute r that iden[...]

112 Glossary The number of colors and resolution that a program displays depends on the capabilities of the monitor , the video cont roller and its drivers, and the amount of video memory installed in the computer . S-video TV -out — A connector used to attach a TV or digital audio device to the computer . SXGA — super -extended graphics array [...]

Glossary 113 UPS — uninterruptible power supply — A backup power source used when the electrical power fails or drops to an un acceptable voltage level. A UPS keeps a computer running for a limited amount of time when there is no electrical power . UPS systems typically provide surge suppr ession and may also provide voltage regulation. Small U[...]

114 Glossary turned on, the computer is infected when it r eads the boot sectors of the floppy disk expecting to find the operating system. If the computer is infected, the boot virus may replicate itself onto all the floppy disks that ar e read or written in that computer until the virus is eradicated. V — volt — The measurement of electri c p[...]

Glossary 115 Zip — A popular data compression format. F i les that have been compressed with the Zip format are called Zip files and us ually have a filename extension of .zip . A special kind of zipped file is a self -extracting file, which has a filename extension of .exe . Y ou can unzip a self -extracting file by double-clicking it. Zip drive[...]

116 Glossary[...]

Index 117 Index A audio device enabling, 3 8 B battery problems, 5 1 BDs about, 3 4 playing, 3 1 Blu-Ray Discs playing, 3 1 boot sequence about, 7 3 c h a n g i n g , 73-74 option settings, 7 3 booting to a USB device, 7 3 brightness adjusting, 4 7 C CDs about, 3 4 operating system, 1 3 playing, 3 1 Check Disk, 53 cleaning keyboar d, 5 0 touch pad,[...]

118 Index Dell Diagnostics, 65 Dell support site, 12 DellConnect, 90 diagnostics Dell, 6 5 display adjusting brightness, 4 7 blank, 5 2 ha rd to re ad , 5 2 documentation End User License Agreement, 1 0 ergonomics, 1 0 online, 1 2 P roduct Information Guide, 1 0 reg u l a to r y , 1 0 safety , 1 0 warranty , 1 0 Dolby headphones, setting up, 39 dri[...]

Index 119 Internet connection about, 2 4 options, 2 4 setting up, 2 4 K key b o ard cleaning, 5 0 optional wireless k eyboard, 4 1 problems, 5 5 L labels Microsoft W indows, 1 1 Service T ag, 1 1 M Media Card Reader , 29 media memory car ds types, 2 9 memory problems, 5 8 messages error , 5 4 mouse optional wireless mouse, 4 1 problems, 5 8 N netwo[...]

120 Index printer cable, 2 6 connecting, 2 6 problems, 6 1 setting up, 2 6 USB, 2 7 problems battery , 5 1 blue screen, 5 7 CD-R W drive, 5 3 computer crashes, 5 6 - 5 7 computer stops responding, 5 6 conflicts, 7 8 Dell Diagnostics, 6 5 display hard to r ead, 5 2 display is blank, 5 2 drives, 5 2 e-mail, 5 3 error messages, 5 4 general problems, 5[...]

Index 121 system setup entering, 6 9 options, 7 0 screens, 6 9 T telephone numbers, 95 touch pad cleaning, 5 0 customizing, 4 4 transferring information to a new computer , 25 troubleshooting conflicts, 7 8 Dell Diagnostics, 6 5 Hardwar e T roubleshooter , 7 8 Help and Support, 1 3 restor e to previous state, 7 8 U uninterruptible power supply . Se[...]

122 Index[...]