Dell PP09L manual

www .dell.com | support.dell.com Dell™ Inspiron™ XPS Owner’ s Manual Model PP09L[...]

Notes, Notices, and Cautions NOTE: A NOTE indicates important i nformation that helps you make be tter use of your computer . NOTICE: A NOTICE indicates either poten tial damage to hardware or lo ss of data and tel ls you how to avoid the problem. CAUTION: A CAUTION indicates a potential for proper ty damage, person al injury , or death. Abbreviati[...]

Contents 3 Contents CAUTION: Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . 11 SAFETY : General . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 SAFETY : Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 SAFETY : Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 SAFETY : Air T ravel . . . .[...]

4 Contents Enabling S/PDIF Digital Audio . . . . . . . . . . . . . . . . . . . . . 42 Setting Up the Dolby Headphone . . . . . . . . . . . . . . . . . . . . 42 Enabling the Display Settings for a TV . . . . . . . . . . . . . . . . . 43 Connecting Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Using CDs and DVDs . . . . . . . . [...]

Contents 5 6 Using the Keyboard and T ouch Pad Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Key Combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Sy stem Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

6 Contents Scanner Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Hard Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 If you have problems with a hard drive . . . . . . . . . . . . . . . . . 81 PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 External Keyboard Problems .[...]

Contents 7 Using Microsoft ® Windows ® XP Sy stem Restore . . . . . . . . . . . . . . 97 Creating a Restore Point . . . . . . . . . . . . . . . . . . . . . . . . 97 Restoring the Computer to an Earlier Operating State . . . . . . . . . . 97 Undoing the Last Sy stem Restore . . . . . . . . . . . . . . . . . . . 98 Reinstalling Microsoft ® Windows[...]

8 Contents Palm Rest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Processor Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 Removing the Processor Module . . . . . . . . . . . . . . . . . . . 132 Installing the Processor Module . . . . . . . . . . . . . . . . . . . 133 Flashing the BIOS . . . . . . . . . . [...]

Contents 9 Limited Warranties . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Limited W arranty for Dell-B randed Hardware Products (U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Limited W arranty T erms for De ll-Branded Hardware Products (Canada Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174[...]

10 Contents[...]

Safety Instructions 11 CAUTION: Safety Instructions Use the following safety guidelines to he lp ensure your own personal safety an d to help protect your computer and working environment from potential damage. SAFETY : General • Do not attempt to service the comput er yourself unless you are a traine d service technician. Always follow installat[...]

12 Safety Instructions www .dell.com | support.dell.com SAFETY : Power • Use only the Dell-provided AC adapter approved for use with this computer . Use of another AC adapter may cause a fire or e xplosion. • Before you connect the computer to an electrical outlet, check the AC adapter voltage rating to ensur e that the requir ed voltage and fr[...]

Safety Instructions 13 – Additionally , the use of any PED, such as a portable comp uter , may be prohibited in aircraft during certain critical phases of flight, for example, takeoff and landi ng. Some airlines may further define the critical flight phase as any time the aircraft is below 3050 m (10,000 ft). Please follow the airline’s specifi[...]

14 Safety Instructions www .dell.com | support.dell.com • Clean the display with a soft, clean cloth and water . Appl y the water to the cloth; then stroke the cloth across the display in one direction, moving from the top of the dis play to the bottom. Remove moisture from the display quickly and keep the display dry . Long-term exposure to mois[...]

Safety Instructions 15 • When transporting a sensitive component, first pl ace it in an antistatic container or packaging. • Handle all sensitive components in a static-safe area. If possible, use antistatic floor pads and workbench pads. SAFETY : Battery Disposal Y our computer uses a lithium-ion battery and a coin-cell reserve battery . F or [...]

16 Safety Instructions www .dell.com | support.dell.com[...]

Finding Information 17 Finding Information What Are Y ou Looking For? Find It Here • How to access tutorials and other how-to information • How to get a copy of my invoice • How to extend my warranty • How to access Dell Support on my Microsoft ® W indows ® desktop (U.S. only) • Additional documentation, tools, troubleshooting informati[...]

18 Finding Information www .dell.com | support.dell.com • How to set up my computer Setup Diagram • Tips on using Microsoft ® Wi n d o w s ® • How to play CDs and DVDs • How to use standby mode and hibernate mode • How to change my display resolution • How to clean my computer Dell Inspiron Help File 1 Click the Start button and click[...]

Finding Information 19 • Latest drivers for my computer • Answers to technical se rvice and support questions • Online discussions with other users and technical support • Documentation for my computer Dell Support Website — support.dell.com The Dell Support website provides several online tools, including: • Solutions — T roubleshoot[...]

20 Finding Information www .dell.com | support.dell.com[...]

A T our of Y our Computer 21 A T our of Y our Computer Front V iew DISPLAY LATCH — Keeps the display closed. DISPLAY — F or more information about your display , see the Dell Inspiron Help file. T o access the help file, see page 18. display latch keyboard display track stick touch pad volume control button track stick/touch pad buttons mute bu[...]

22 A T our of Y our Computer www .dell.com | support.dell.com POWER BUTTON — P ress the power button to turn on the co mputer or to enter or e xit a power management mode. NOTICE: T o avoid losing data when you tu rn off your computer , shut do wn your computer through the Start menu instead of pres sing the power button. DEVICE STATUS LIGHTS T u[...]

A T our of Y our Computer 23 If the computer is connected to an electr ical outlet, the light operates as follows: • Solid green: The battery is char ging. • Flashing green: The battery is almost fully char ged. If the computer is running on a ba ttery , the light operates as follows: • Off: The battery is adequately char ged (or the computer[...]

24 A T our of Y our Computer www .dell.com | support.dell.com KEYBOARD STATUS LIGHTS The green lights loc ated above the keyboar d indicate the following: T urns on when the numeric keypad is enabled. T urns on when the uppercase letter function is enabled. T urns on when the scroll lock function is enabled. 9 A[...]

A T our of Y our Computer 25 Left Side V iew MODULE BAY — Y ou can install devices such as a CD, DV D, or other optical drive in the module bay . F or more information, see page 55. DEVICE LATCH RELEASE — P ress to r elease the device latch. HARD DRIVE — Stores software and data. PC C ARD SLOT — Supports one PC Card, such as a modem or netw[...]

26 A T our of Y our Computer www .dell.com | support.dell.com AUDIO CONNECTORS Right Side V iew SECURITY CABLE SLOT — Lets you attach a commercially available antitheft device to the computer . F or more information, see the instru ctions included with the device. NOTICE: Before you buy an antithef t device, ensure that it will work with th e sec[...]

A T our of Y our Computer 27 Back V iew S- VIDEO TV- OUT CONNECTOR Connects your computer to a TV . Also connects digital audio capable devices using the TV/digital audio adapter cable. S-video TV-out connector video connector digital-video interface connector AC adapter connector USB connectors (3) network connector (RJ-45) modem connector (RJ-11)[...]

28 A T our of Y our Computer www .dell.com | support.dell.com VIDEO CONNECTOR USB CONNECTORS (3) DIGITAL - VIDEO INTERFACE (DVI) CONNECTOR Connects an external VGA-compatible monitor . F or more information, see the Dell Inspiron Help file. T o access the help file, see page 18. Connect USB devices, such as a mouse, keyboar d, or printer . Y ou can[...]

A T our of Y our Computer 29 MODEM CONNECTOR (RJ-11) NETWORK CONNECTOR (RJ-45) NOTICE: The network connector is sligh tly larger than the modem con nector . T o avoid damaging the computer , do not plug a telephone line into the network connector . D/B AY ( POWERED USB) CONNECTOR T o use the internal modem, connect the telephone line to the modem c[...]

30 A T our of Y our Computer www .dell.com | support.dell.com AC ADAPTER CONNECTOR — Attaches an AC adapter to the computer . The AC adapter converts A C power to the DC power required by the computer . Y ou can connect the AC adapter with your computer turned either on or off. CAUTION: The AC adapter works with ele ctrical outlets worldwide. How[...]

A T our of Y our Computer 31 Bottom V iew M INI PCI CARD COVER — Covers the compartment that contains the Mini PCI card. See page 108. SUBWOOFER — An optional component available with the 12-cell battery only . It produces a broader bass output than is provided by the speakers. See page 111. BATTERY — When a battery is installed, you can use [...]

32 A T our of Y our Computer www .dell.com | support.dell.com[...]

Using Y our Computer 33 Using Y our Computer T ransferring Information to a New Computer The Microsoft ® W indows ® XP operating system provides a F iles and Settings T ransfer wizard to move data from the source computer to th e new computer . Y ou can move data such as: •E - m a i l s • T oolbar settings • W indow sizes • Internet bookm[...]

34 Using Y our Computer www .dell.com | support.dell.com 7 On the What do you want to transfer? screen, select the items you want to transfer and click Next . After the information has been copied, the Completing the Collection Phase screen appears. 8 Click Fi n i s h . T o transfer data to the new computer: 1 On the Now go to your old computer scr[...]

Using Y our Computer 35 Connecting Y our Computer to a TV or Audio Device NOTE: Unless otherwise indicated, some of the video and audio cables required for connecting your computer to a TV may not be included with your comp uter . Cables may be pur chased at most consumer electronics stores. Y our computer has an S-video TV -out connector that, tog[...]

36 Using Y our Computer www .dell.com | support.dell.com S-Video and Standard Audio 1 T urn off the computer and the TV and/or audio device that you want to connect. NOTE: Y ou can connect an S-video cabl e directly to the S-video TV -out connector on the computer (without the TV/digital audi o adapter cable) if your TV or audio device supp orts S-[...]

Using Y our Computer 37 3 Plug one end of the S-video cable in to the S- video input connector on the TV/digital audio adapter cable. 4 Plug the other end of the S-video cable in to the S-video input connector on your TV . 5 Plug the single-connector end of the audio ca ble in to the headphone connector on your computer . 6 Plug the two RCA connect[...]

38 Using Y our Computer www .dell.com | support.dell.com 1 T urn off the computer and the TV and/or audio device that you want to connect. 2 Connect the TV/digital audio adapter cable to the S-video TV -out connector on your computer . 3 Plug one end of the S-video cable in to the S- video input connector on the TV/digital audio adapter cable. 4 Pl[...]

Using Y our Computer 39 8 See "Enabling the Display Settings for a TV " on page 43 to ensure that the computer recognizes and works properly with the TV . Composite Video and Standard Audio 1 T urn off the computer and the TV and/or audio device that you want to connect. 2 Connect the TV/digital audio adapter cable to the S-video TV -out [...]

40 Using Y our Computer www .dell.com | support.dell.com 3 Plug one end of the composite video cable in to the composite video-input connector on the TV/digital audio adapter cable. 4 Plug the other end of the composite video cabl e in to the composite video-input connector on the TV . 5 Plug the single-connector end of the audio cable in to the he[...]

Using Y our Computer 41 1 T urn off the computer and the TV and/or audio device that you want to connect. 2 Connect the TV/digital audio adapter cable to the S-video TV -out connector on the computer . 3 Plug one end of the composite video cable in to the composite video-input connector on the TV/digital audio adapter cable. 4 Plug the other end of[...]

42 Using Y our Computer www .dell.com | support.dell.com Enabling S/PDIF Digital Audio If your computer has a D VD drive, you can en able Dolby Digital 5.1 audio for DVD playback. 1 Double-click the CyberLink P owerDVD icon on the Microsoft ® W indows ® desktop. 2 Insert a D VD into the DVD drive. If the D VD begins playing, click the stop button[...]

Using Y our Computer 43 5 Select one of the four options to set the level of surround sound effects. Option 1 is a baseline stereo option and Options 2 , 3 , and 4 are surround sound levels. 6 Click Apply , and then click OK to close the P roperties window . 7 Click Exit . Enabling the Display Settings for a TV Y our computer has an A TI video-cont[...]

44 Using Y our Computer www .dell.com | support.dell.com If you are connecting two monitors that both have VGA connectors: a Connect one of the monitors to the VG A (blue) connector on the computer . b Connect the other monitor to the opti onal VGA adapter and connect the VGA adapter to the DVI (white ) connector on the computer . If you are connec[...]

Using Y our Computer 45 2 Enable clone mode or extended de sktop mode in the display settings. • In clone mode, both monitors display the same image. • In extended desktop mode, you can drag objects from one screen to the other , effectively doubling the amou nt of viewable work space. F or information on changing the display setting s for your[...]

46 Using Y our Computer www .dell.com | support.dell.com 4 T o copy the CD or D VD: • If you have one CD or DVD drive , ensure that the settings ar e corr ect and click Copy . The computer reads your source CD or D VD and copies it to a temporary folder on your computer hard drive. When prompted, insert a blank CD or D V D into the CD or DVD driv[...]

Optimizing Performance 47 Optimizing Performance Y our Dell™ Inspiron™ computer is equipped with the Intel ® 865PE chip set, which is designed to support the Intel P entium ® 4 processor with Hyper - Threading (HT) technology to deliver the highest level of system performance. The Intel 865PE chip set is highly integrated; it provides dual- c[...]

48 Optimizing Performance www .dell.com | support.dell.com[...]

Using a Battery 49 Using a Battery Battery Performance CAUTION: Before you begin this procedure , read the safety instructions at the front of this document (see page 11). NOTE: Batteries for portable computers are covered only during the initial one-year period of the limited warranty for your computer . For mo re information about the Dell warran[...]

50 Using a Battery www .dell.com | support.dell.com CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not puncture, incinerate, disassemble, or expose the battery to tem peratures above 65°C (149°F). Keep the battery away from children. Handle dama ged or leaking batteries with extr eme care. Damaged batteries may [...]

Using a Battery 51 Low-Battery Warning NOTICE: T o avoid losing or corrupting data, save your wo rk immediately after a low-battery warning. Then connect the computer to an electrical outlet. If the battery runs completely out of power , hibernate mode begins automatically . A pop-up window warns you when the battery ch arge is approximately 90 per[...]

52 Using a Battery www .dell.com | support.dell.com Removing a Battery CAUTION: Before performing these procedures, di sconnect all cables from the computer . 1 Ensure that the computer is turned off or disconnected from an electrical outlet. 2 Slide and hold the battery-bay latch release on the bottom of the computer , and then remove the battery [...]

Using a Battery 53 Installing a Battery 1 Slide the battery into the bay at a 45-degree angle. 2 P ress the other side down until the latch r elease clicks. Storing a Battery Remove the battery when you store your comput er for an extended period of time. A battery discharges during prolonged storage. After a long storage period, re charge the batt[...]

54 Using a Battery www .dell.com | support.dell.com[...]

Using the Module Bay 55 Using the Module Bay About the Module Bay CAUTION: Before you begin this pr ocedure, read the safety instructions at the front of this document (see page 11). Y ou can install devices such as a floppy drive, CD drive, CD-R W drive, DVD drive, CD-R W/DVD drive, D VD+RW , or second ha rd drive in the module bay . Y our Dell™[...]

56 Using the Module Bay www .dell.com | support.dell.com 2 P ull the device out of the module bay . 3 P ush the new device into the bay until it clicks. Removing and Installing Devices While the Computer Is Running 1 Before ejecting the device, double-click the Safely Remove Hardware icon on the taskbar , click the device you want to eject, and cli[...]

Using the Module Bay 57 2 P ress the device latch r elease. 3 P ull the device out of the module bay . 4 P ush the new device into the bay until it clicks. The operating system automatically recognizes the device. 5 If necessary , enter your pass word to unlock your computer . device latch release device latch release module bay device[...]

58 Using the Module Bay www .dell.com | support.dell.com[...]

Using the Keyboard and T ouch Pad 59 Using the Keyboard and T ouch Pad Numeric Keypad The numeric keypad functions lik e the numeric keypad on an e xternal keyboar d. Each key on the keypad has multiple functions. The k eypad number s and symbols ar e marked in blue on the middle of the keypad k eys. • T o type a number or symbol, hold down <F[...]

60 Using the Keyboard and T ouch Pad www .dell.com | support.dell.com Display Functions Radios (Including Wireless Networking and PC Cards With Bluetooth ® Wireless T echnology) Power Management Speaker Functions <Fn><F8> Switches the video imag e to the next display option <Fn> and up-arrow key Increases brightness on the integr[...]

Using the Keyboard and T ouch Pad 61 Microsoft ® Windows ® Logo Key Functions T o adjust keyboar d operation, such as the char acter repeat rate, open the Control P anel, click P rinters and Other Hardware , and click K eyboard . W indows logo k ey and <m> Minimizes all open windows W indows logo k ey and <Shift><m> Maximizes al[...]

62 Using the Keyboard and T ouch Pad www .dell.com | support.dell.com T ouch Pad The touch pad detects the pressur e and movement of your finger to allow yo u to move the cursor on the display . Use the touch pad and to uch pad buttons as you would use a mouse. • T o move the cursor , lightly slide your finger over the touch pad. • T o select a[...]

Using the Keyboard and T ouch Pad 63 Customizing the T ouch Pad and T rack Stick Y ou can use the Mouse P roperties window to disable the touch pad and track stick or adjust their settings. 1 Click the Start button, click Control P anel , click Printers and Other Hardware , and then click Mouse . 2 In the Mouse P roperties window : • Click the De[...]

64 Using the Keyboard and T ouch Pad www .dell.com | support.dell.com[...]

Setting Up a Home and Office Network 65 Setting Up a Home and Office Network Connecting to a Network Adapter Before you connect your computer to a networ k, the computer must have a network adapter installed and a network cable connected to it. T o connect a network cable: 1 Connect the network cable to the network adapte r connector on the back of[...]

66 Setting Up a Home and Office Network www .dell.com | support.dell.com Network Setup Wizard The Microsoft ® W indows ® XP operating system provides a Network Setup W izar d to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. 1 Click the Start button, point to All P [...]

Setting Up a Home and Office Network 67 Connecting to a Wireless Network in Microsoft ® Windows ® XP Y our wireless network car d requir es specific software and drivers in or der to connect to a network. The software is alr eady installed. If the software is r emoved or corrupted, follow the instructions included in the user's guide for you[...]

68 Setting Up a Home and Office Network www .dell.com | support.dell.com 6 Click Add . The Wireless network properties window appears.[...]

Setting Up a Home and Office Network 69 NOTE: If you are using a WP A-pr otected network, and the Association tab does not give you the option to select WP A, download the WP A wireless security update from the Microsoft support site. 7 Enter the name of your network in the Network name (SSID) field. 8 If you do not need to configure security setti[...]

70 Setting Up a Home and Office Network www .dell.com | support.dell.com 9 Click OK . Y our new network name appears in the P referred networks field, and your network setup is complete. Configuring Security Settings (Optional) Choose one of the following connection options base d on the security settings for your network: • Connecting to a Netwo[...]

Setting Up a Home and Office Network 71 3 F rom the Network Authentication drop-down menu, select Open . Earlier versions of Dell wireless network soft war e may not contain the drop-down menu. If you are using an earlier version, click to check the Data encryption (WEP enabled) check box and go to step 5. 4 F rom the Data encryption drop-down menu[...]

72 Setting Up a Home and Office Network www .dell.com | support.dell.com Connecting to a Network With Wi-Fi Protec ted Access (WP A) Security Requirements The following instructions are basic steps for connecting to a WP A network. If your network requir es a user name, passwor d, or domain setting s, consult the setup instructions in the user ’s[...]

Setting Up a Home and Office Network 73 4 F rom the Data encryption drop-down menu, select your data encryption type. 5 If your wireless network r equir es a key , enter it in the Network key field. NOTE: Y our computer can take up to 1 minute to conn ect to the network. 6 Click OK . Y our network setup is complete.[...]

74 Setting Up a Home and Office Network www .dell.com | support.dell.com[...]

Solving Problems 75 Solving Problems Using the Dell Diagnostics CAUTION: Before you begin this procedure , read the safety instructions at the front of this document (see page 11). When to Use the Dell Diagnostics If you experience a problem with your computer , perform the checks in this chapter and run the Dell Diagnostics before you contact Dell[...]

76 Solving Problems www .dell.com | support.dell.com • If failures ar e detected during the P re-boo t System Assessment, write down the error code(s) and contact Dell (see page 152) befo re continuing on to the Dell Diagnostics. • If the P re-boot System Assessment comple tes successfully , you receive the message Booting Dell Diagnostic Utili[...]

Solving Problems 77 3 If you run a test from the Custom T est or Symptom T ree option, click the applicable tab described in the following table for more information. 4 When the tests are complete, close the test scr een to return to the Main Menu screen. T o exit the Dell Diagnostics and resta rt the computer , close the Main Menu screen. Error Me[...]

78 Solving Problems www .dell.com | support.dell.com N ON - SY STEM DISK OR DISK ERROR — A floppy disk is in the floppy drive. Remove the floppy disk and restart the computer . NTLDR IS MISSING — Essential system files ar e missing or corrupt. Use the following instructions to make new copies of the files from your Operating System CD: 1 Insert[...]

Solving Problems 79 V ideo and Display Problems If the display is blank NOTE: If you are using a program that requires a higher resolution than your computer supports, it is recommended that you attach an ex ternal monitor to your computer . C HECK THE LIGHT — When the light is blinking, the computer has power . • If the light is blinking, the [...]

80 Solving Problems www .dell.com | support.dell.com If the display is difficult to read If only part of the display is readable A DJUST THE BRIGHTNESS — See the Dell Inspiron Help file for instructions on adjusting the brightness. T o a ccess the help file, see page 18. M OVE Y OUR E XTERNAL SUBWOOFER AWAY FROM THE COMPUTER OR MONITOR — If you[...]

Solving Problems 81 Scanner Problems Hard Drive Problems NOTE: For information on saving fi les to a floppy disk, see the Dell Inspiron Help file. T o access the help file, see page 18. If you have problems with a hard drive C HECK THE POWER CABLE CONNECTION — Ensure that the scanner power cable is firmly connected to a worki ng electrical power [...]

82 Solving Problems www .dell.com | support.dell.com PC Card Problems External Keyboard Problems NOTE: When you attach an external ke yboard, the integrated keyboard remains fully functional. C HECK THE PC C ARD — Ensure that the PC Car d is properly inserted into the connector . E NSURE THAT THE CARD IS RECOGNIZED BY W INDOWS ® — Double- clic[...]

Solving Problems 83 Power Problems NOTE: See the Dell Inspiron Help file for information on standby mode. T o acce ss the help file, see page 18. T O VERIFY THAT THE PROBLEM IS WITH THE EXTERNAL KEYBOARD , CHECK THE INTEGRATED KEYBOARD 1 T urn off the computer . 2 Disconnect the external k eyboard. 3 T urn on the computer . 4 F rom the W indows des[...]

84 Solving Problems www .dell.com | support.dell.com Unexpected Characters T ouch Pad or Mouse Problems C HECK THE AC ADAPTER — Check the AC adapter cable connections. If the AC adapter has a light, ensur e that the light is on. C ONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET — Bypass power protection devices, power strips, an d the exte[...]

Solving Problems 85 Printer Problems T O VERIFY THAT THE PROBLEM IS WITH THE MOUSE , CHECK THE TOUCH PAD 1 T urn off the computer . 2 Disconnect the mouse. 3 T urn on the computer . 4 At the W indows desktop, use the touch pad to move the cursor around, select an icon, and open it. If the touch pad operates correctly , the mouse may be defective. R[...]

86 Solving Problems www .dell.com | support.dell.com E-Mail Problems Modem and Internet Connection Problems NOTICE: Connect the modem to an analog tel ephone wall jack only . Connecti ng the modem to a digital telephone network damages the modem. NOTICE: Modem and network connec tors look similar . Do not plug a telephone line into the network conn[...]

Solving Problems 87 Network Problems T URN OFF CALL WAITING ( CATCH - PHONE )— See your telephone directory for instructions on deactivating this featur e. Then adjust the dial-up networking connection properties. 1 Click the Start button and click Control P anel . 2 Click P rinters and Other Hardware , click Phone and Modem Options , click the D[...]

88 Solving Problems www .dell.com | support.dell.com General Program Problems A program crashes NOTE: Software usually includes install ation instructions in its documentat ion or on a floppy disk or CD. A program stops responding A solid blue screen appears Error messages appear S EE THE SOFTWARE DOCUMENTATION — Many software manufactur ers main[...]

Solving Problems 89 CD or DVD Problems If you cannot play a CD, CD-RW , or DVD NOTE: Because of different worldwide file types, not all DVD titles work in all DVD drives. High-speed CD drive vibration is normal and may cause noise. This noise does not indicate a defect with the drive or the CD. If you cannot eject the CD, CD-RW , or DVD drive tray [...]

90 Solving Problems www .dell.com | support.dell.com If you hear an unfamiliar scraping or grinding sound If the CD-RW drive stops writing Sound and Speaker Problems If you have a problem with integrated speakers • Ensure that the sound is not caused by the program that is running. • Ensure that the disk or disc is inserted properly . D ISABLE [...]

Solving Problems 91 If you have a problem with external speakers NOTE: The volume control in some MP3 players overrides the Windows volume se tting. If you have been listening to MP3 songs, make sure that you did not turn the player volume down or off. C HECK THE SPEAKER CABLE CONNECTIONS — See the setup diagram supplied with the speakers. T EST [...]

92 Solving Problems www .dell.com | support.dell.com E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the pr ocedures in this section, foll ow the safety inst ructions in the Product Information Guide . NOTE: Connect the modem to an analog telephone jack only . T he modem does not operate while it is connected to a digital tele[...]

Solving Problems 93 Resolving Other T echnical Problems Drivers What Is a Driver? A driver is a program that controls a device such as a printer , mouse, or keyboar d. All devices requir e a driver program. A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specia lized comm[...]

94 Solving Problems www .dell.com | support.dell.com NOTICE: The Drivers and Utilities CD may contain drivers for opera ting sy stems that are not on your computer . Ensure that you are installing software appropriate for your operating sy stem. Many drivers, such as the keyboar d driver , come with your Microsoft ® W indows ® operating system. Y[...]

Solving Problems 95 7 Click the Drivers tab. 8 Click Roll Back Driver . If Device Driver Rollback does not resolve the pr oblem, then use System Restor e (see page 97) to return your computer to the operating state th at e xisted before you installed the new driver . Using the Drivers and Utilities CD If using Device Driver Rollback or System Resto[...]

96 Solving Problems www .dell.com | support.dell.com Manually Reinstalling Drivers NOTE: If you are reinstalling an infrar ed sensor driver , you must first enable the infrared sensor (see page 151) in the sy stem setup program before continuing with the driver installation. 1 After extracting the driver files to your har d dr ive as described in t[...]

Solving Problems 97 T o resolve incompatibilities usin g the Har dwar e T roubleshooter: 1 Click the Start button and click Help and Support . 2 Ty p e hardware troubleshooter in the Search field and click the arrow to start the search. 3 Click Hardware T roubleshooter in the Search Results list. 4 In the Hardware T roubleshooter list, click I need[...]

98 Solving Problems www .dell.com | support.dell.com 5 Click Next . The Restoration Complete screen appears after System Restor e finishes collecting data and then the computer restarts. 6 After the computer restarts, click OK . T o change the restor e point, you can either repeat the steps using a differ ent restor e point, or you can undo the res[...]

Solving Problems 99 NOTICE: Before performing the ins tallation, back up all data files on your pr imary hard drive. For conventional hard drive configurations, the primary hard drive is the firs t drive detected by the computer . T o reinstall W indows XP , you need the following items: •D e l l ™ Operating System CD •D e l l Drivers and Uti[...]

100 Solving Problems www .dell.com | support.dell.com 3 If your computer already has W indows XP insta lled and you want to recover your curr ent W indows XP data, type r to select the repair op tion, and r emove the CD. 4 If you want to install a new copy of W indows XP , pr ess <Esc> to select that option. 5 P ress <Enter> to select t[...]

Solving Problems 101 17 Click Next . 18 Click Fi n i s h to complete the setup, and remove the CD. 19 Reinstall the appropriate drivers with the Drivers and Utilities CD. F or instructions, see "Reinstalling Drivers and Ut ilities" on page 94. 20 Reinstall your virus protection software. 21 Reinstall your programs. NOTE: T o reinstall and[...]

102 Solving Problems www .dell.com | support.dell.com[...]

Adding and Replacing Parts 103 Adding and Replacing Parts Before Y ou Begin This chapter provides procedures for r emoving and installing the components in your computer . Unless otherwise noted, each procedure a ssumes that the following conditions e xist: • Y ou have performed the steps in "Shu tting Down Your Computer" (see page 103)[...]

104 Adding and Replacing Parts www .dell.com | support.dell.com NOTICE: T o avoid damaging the computer , perform the following steps befo re you begin wo rking inside the computer . 1 Ensure that the work surface is flat and cl ean to pr event the computer cover from being scratched. 2 Shut down the computer (see page 103). 3 Ensure that the compu[...]

Adding and Replacing Parts 105 9 Remove any installed module from the module bay . 10 Remove the hard drive (see page 111). Memory Y ou can increase your computer memory by insta lling memory modules on the system boar d. See "Specifications" on page 144 for information on the memory support ed by your computer . Install only memory modul[...]

106 Adding and Replacing Parts www .dell.com | support.dell.com NOTICE: T o prevent damage to the memory module conne ctor , do not use to ols to spread the memory-module securing clips. 3 If you are r eplacing a memory module, ground yo urself and r emove the existing module: a Use your fingertips to carefully spr ead apart th e securing clips on [...]

Adding and Replacing Parts 107 5 Replace the memory module cover . NOTICE: If the cover is difficult to close, remove the module and reinstal l it. Forcing th e cover to close may damage your computer . 6 Insert the battery into the battery bay , or connect the AC adapter to your computer and an electrical outlet. 7 T urn on the computer . As the c[...]

108 Adding and Replacing Parts www .dell.com | support.dell.com Mini PCI Card CAUTION: FCC rules strictly prohibit users fr om installing 5-GHz ( 802.11a,802.11a/b, 802.11a/b/g) Wireless LAN Mini PCI cards. Under no circumstances should you ins tall such a device. Only trained Dell service personnel are authorized to install a 5-GHz Wireless LAN Mi[...]

Adding and Replacing Parts 109 4 If a Mini PCI card is not alr eady installed, go to step 5. If you are r eplacing a Mini PCI card, first remove the e xisting card: a Disconnect the antenna cables from the Mini PCI card. b Release the Mini PCI card by spr eading the me tal securing tabs until the card pops up slightly . c Lift the Mini PCI card out[...]

110 Adding and Replacing Parts www .dell.com | support.dell.com NOTICE: The connectors are keyed to en sure correct insertion. If y ou feel resistance, check the connectors and realign the card. 5 T o install a Mini PCI card, align the car d with the connector at a 45-degree angle, and pr ess the card into the connector until it clicks. NOTICE: T o[...]

Adding and Replacing Parts 111 Hard Drive CAUTION: If you remove the hard drive from th e computer when the drive is hot, do not touch the metal housing of the hard drive. CAUTION: Before you begin this procedur e, read the safety instructions at the front of this document (see page 11). NOTICE: T o avoid damaging the sy stem board, you mu st remov[...]

112 Adding and Replacing Parts www .dell.com | support.dell.com NOTICE: When the hard drive is not in the computer , store it in protecti ve antistatic packaging. See "Protecting Against Electrostatic Discharge" on page 14. 3 Slide the hard drive out of the computer . 4 Remove the new drive from its packaging. Save the original packaging [...]

Adding and Replacing Parts 113 Subwoofer CAUTION: Before you begin this procedur e, read the safety instructions at the front of this document (see page 11). NOTICE: T o avoid electrostatic discharge , ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer . If you order ed a subwo[...]

114 Adding and Replacing Parts www .dell.com | support.dell.com 4 Insert the subwoofer into the compartment within the battery . 5 Connect the cable to the subwoofer connector . 6 Replace the battery in the battery bay (see page 53). Keyboard CAUTION: Before you begin this procedure, re ad the safety instructions at the front of this document (see [...]

Adding and Replacing Parts 115 3 Remove the keyboar d: a Remove the two M2.5 x 3-mm screws across the top of the k eyboard. NOTICE: The keycaps on the keyboard are fragile, easily dislodged, and ti me-consuming to replace. Be careful when removing and handling the keyboard. b Lift up the keyboar d and gently slide it toward the display . c Hold the[...]

116 Adding and Replacing Parts www .dell.com | support.dell.com PC Card With Bluetooth ® Wireless T echnology CAUTION: Before you begin this procedure, re ad the safety instructions at the front of this document (see page 11). NOTICE: T o avoid electrostatic discharge, ground yourse lf by using a wrist grounding strap or by periodically touching a[...]

Adding and Replacing Parts 117 Modem CAUTION: Before you begin this procedur e, read the safety instructions at the front of this document (see page 11). NOTICE: T o avoid electrostatic discharge , ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer . Removing the Modem 1 F ollo[...]

118 Adding and Replacing Parts www .dell.com | support.dell.com Installing the Modem 1 Connect the modem cable to the modem. NOTICE: Ensure that the modem cable is routed co rrectly when you replace the modem. NOTICE: Do not press down on the left side of the modem while installing it. 2 Align the connector on the bottom of the mo dem with the mode[...]

Adding and Replacing Parts 119 Fans CAUTION: Before you begin this procedur e, read the safety instructions at the front of this document (see page 11). NOTICE: T o avoid electrostatic discharge , ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer . NOTICE: T o avoid damaging t[...]

120 Adding and Replacing Parts www .dell.com | support.dell.com 4 Remove the screw on the fan and lift up the fan r elease lever . 5 Use the fan release lever to lift the fan out of the computer . When replacing fan 2, pr ess down on the fan surface labeled "P ress her e" to secur ely seat the fan in place. fan cover captive screws (2) au[...]

Adding and Replacing Parts 121 T o remove fan 3: 1 Unscrew the two captive scr ews labeled "F3." 2 Lift the fan out of the computer . NOTE: The cover on this fan is not remova ble. It remains attached to the fan. Hinge Covers CAUTION: Before you begin this procedur e, read the safety instructions at the front of this document (see page 11[...]

122 Adding and Replacing Parts www .dell.com | support.dell.com 2 Remove the left and right hinge covers: a Open the display . NOTICE: T o avoid damaging the cover , do not lift the center hinge cover on both sides simultaneously . b Slide the left and right hinge covers toward the back of the computer and then slide them to the side, away from the[...]

Adding and Replacing Parts 123 c Open the display all the way (180 degrees) so th at it lies flat against your work surface. d Lift the center hinge cover on the right side first just enough to access the flex-cable connector . e Using the pull-tab, disconnect the center -hin ge-cover flex cable from the system boar d connector . hinge cover snaps [...]

124 Adding and Replacing Parts www .dell.com | support.dell.com Display CAUTION: Before you begin this procedure, re ad the safety instructions at the front of this document (see page 11). NOTICE: T o avoid electrostatic discharge, ground yourse lf by using a wrist grounding strap or by periodically touching a c onnector on the back panel of the co[...]

Adding and Replacing Parts 125 6 Disconnect the display cable, using the pull-tab. 7 Lift the display out of the computer at a 90-degree angle. display cable sy stem board connector antenna cables (2) display[...]

126 Adding and Replacing Parts www .dell.com | support.dell.com When you replace the display , ensure that the ribbon tape around the display cable is secur ely tucked underneath the two tabs. Also , ensure that the antenna cables ar e not twisted and that they ar e lying flat in the antenna cable clip. display ribbon tape tabs (2) display antenna [...]

Adding and Replacing Parts 127 Display Latch CAUTION: Before you begin this procedur e, read the safety instructions at the front of this document (see page 11). NOTICE: T o avoid electrostatic discharge , ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer . NOTICE: T o avoid d[...]

128 Adding and Replacing Parts www .dell.com | support.dell.com 5 Remove the two M2 x 4-mm screws and r emove the display latch. V ideo Card CAUTION: Before you begin this procedure, re ad the safety instructions at the front of this document (see page 11). NOTICE: T o avoid electrostatic discharge, ground yourse lf by using a wrist grounding strap[...]

Adding and Replacing Parts 129 7 Lift up the video card to r emove it. The video-card heat sink is part of the video car d assembly . Processor Thermal-Cooling Assembly CAUTION: Before you begin this procedur e, read the safety instructions at the front of this document (see page 11). NOTICE: T o avoid electrostatic discharge , ground yourself by u[...]

130 Adding and Replacing Parts www .dell.com | support.dell.com 8 Lift up the processor thermal-cooling assemb ly and remove it from the system boar d. Installing the Processor Thermal-Cooling Assembly 1 Place the processor thermal-cooling assembly over the processor . 2 Tighten the four captive scr ews, labele d "1" through "4,"[...]

Adding and Replacing Parts 131 7 T urn the computer top-side up and remove th e four M2.5 x 3-mm scr ews labeled "circle P ." 8 Disconnect the touch-pad connector from the system board. 9 Slide the palm rest forwar d and remove it from the computer . M2.5 x 8-mm screws labeled "circle P" (3) M2.5 x 3-mm screws (4) touch-pad conn[...]

132 Adding and Replacing Parts www .dell.com | support.dell.com Processor Module Removing the Processor Module CAUTION: Before you begin this pr ocedure, read the s afety instructions at the front of this document (see page 11). NOTICE: T o avoid electrostatic discharge, ground yours elf by using a wrist grounding strap or by periodically touching [...]

Adding and Replacing Parts 133 NOTE: The ZIF-socket cam scr ew secures the process or to the system boar d. T ake note of the arrow on the ZIF-socket cam scr ew , w hich indicates the direction to turn the cam screw . 7 Lift out the processor module. Installing the Processor Module NOTICE: Ensure that the cam lock is in the fully open position befo[...]

134 Adding and Replacing Parts www .dell.com | support.dell.com NOTICE: Y ou must position the processor module cor rect ly in the ZIF socket to avoid permanent damage to the module and the socket. When the processor module is correctly seat ed, all four corners ar e aligned at the same height. If one or more corners of the module ar e higher than [...]

Adding and Replacing Parts 135 NOTICE: T o avoid damaging the sy stem board, you mu st remove the main battery before you begin working inside the computer . 1 F ollow the procedures in "Before Y ou Begin" (see page 103). 2 Remove the center hinge cover (see page 121). NOTE: Y ou do not need to remove the left and right hinge covers. 3 Re[...]

136 Adding and Replacing Parts www .dell.com | support.dell.com The system board’s BIOS chip contains the Servic e T ag, which is also visible on a barcode label on the bottom of the computer . The replacement kit for the sy stem board includes a CD that provides a utility for transferring the Serv ice T ag to the replacement system boar d. NOTIC[...]

Adding and Replacing Parts 137 8 T urn the system top-side up again, and remo ve the four M2.5 x 6-mm scr ews from the system-board top assembly . 9 W ith the front of the computer facing you, lif t the system-boar d top assembly from the right side, swinging it up, then lift the left side a nd draw the system-board top assembly out of the computer[...]

138 Adding and Replacing Parts www .dell.com | support.dell.com Speakers CAUTION: Before you begin this procedure, re ad the safety instructions at the front of this document (see page 11). NOTICE: T o avoid electrostatic discharge, ground yourse lf by using a wrist grounding strap or by periodically touching a c onnector on the back panel of the c[...]

Adding and Replacing Parts 139 Display Latch Release CAUTION: Before you begin this procedure , read the safety instructions at the front of this document (see page 11). NOTICE: T o avoid electrostatic discharg e, ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer . 1 Remove th[...]

140 Adding and Replacing Parts www .dell.com | support.dell.com Pin Assignments for I/O Connectors USB Connector Video Connector Pin Signal 1 USB5V+ 2 USBP– 3 USBP+ 4 GND Pin Signal Pin Signal 1 CR T_R 9 5V+ 2 CR T_G 10 GND 3 CR T_B 11 MONITOR_DETECT– 4 NC 12 DDC_DA T A 5 GND 13 CR T_HS 6 GND 14 CR T_VS 7 GND 15 DDC_CLK 8 GND[...]

Adding and Replacing Parts 141 S-Video TV -Out Connector IEEE 1394 Connector S-Video Pin Signal 1 GND 2 GND 3 DL UMA-L 4 DCRMA-L Composite Video Pin Signal 5 NC 6 DCMPS-L 7 GND Pin Signal 1 TPB– 2 TPB+ 3 TP A– 4 TP A+[...]

142 Adding and Replacing Parts www .dell.com | support.dell.com DVI-I Connector Pin Signal Pin Signal 1 TMDS DA T A2– 13 TMDS DA T A3+ 2 TMDS DA T A2+ 14 +5V 3 TMDS DA T A2/4 SHLD 15 GND (FOR +5V) 4 TMDS DA T A4– 16 HOT PL UG DETECT 5 TMDS DA T A4+ 17 TMDS DA T A0– 6 DDC CLK 18 TMDS DA T A0+ 7 DDC DA T A 19 TMDS DA T A0/5 SHLD 8 ANALOG VER T [...]

Appendix 143 Appendix Specifications Processor P rocessor type Intel ® Pe n t i u m ® 4 with Hyper - Threading technology Intel P entium 4, Extreme Edition, with Hyper - Threading technology External bus frequency 800 MHz Sy stem Information System chip set Intel 865PE Data bus width 64 bits DRAM bus width dual-channel DDR memory , 64 bits per ch[...]

144 Appendix www .dell.com | support.dell.com Memory Memory module connector dual -channel DDR, two user -accessible DDR SODIMM connectors, single SODIMM per channel Memory module capacities 128 MB, 256 MB, 512 MB, and 1024 MB Memory type PC3200 Memory configuration support dual-channel only NOTE: T o get dual-channel memory bandwidth capability , [...]

Appendix 145 Network adapter 10/100/1000 Ethernet LAN on system board W ireless internal Mini PCI W i-F i wireless support; PC Card with Bluetooth ® wir eless technology Vide o Video type 64-bit hardwar e accelerated Data bus 8X AGP Video controller A TI Mobility R ADEON 9700 Video memory 64 MB and 128 MB LCD interface L VDS TV support NTSC or P A[...]

146 Appendix www .dell.com | support.dell.com Display T ype (active-matrix TFT) WUXGA; WSXGA+; WXGA Dimensions: Height 222.5 mm (8.8 inches) Wi d t h 344.5 mm (13.6 inches) Diagonal 391.2 mm (15.4 inches) Maximum resolutions 1920 x 1200 (WUXGA); 1680 x 1050 (WSXGA+); 1280 x 800 (WXGA) Response time (typical) 20-ms rise (maximum), 35-ms fall (maximu[...]

Appendix 147 T ouch Pad X/Y position resolution (graphics table mode) 240 cpi Size: Wi d t h 64.9-mm (2.5-inch) sensor -active area Height 48.9-mm (1.9-inch) rectangle T rack Stick X/Y position resolution (graphics table mode) 2 50 count/sec @ 100 gf Size protrudes 0.5 mm higher than surrounding keycaps Battery T ype 12-cell, 95- WHr "smart&qu[...]

148 Appendix www .dell.com | support.dell.com T emperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) AC Adapter Input voltage 90–264 V AC Input current (maximum) 2.5 A Input frequency 47–63 Hz Output current 9 A (maximum at 4-second pulse); 7.3–8.1 A (continuous) Output power 150 W NOTICE: Do n[...]

Appendix 149 Using the Sy stem Setup Program Overview NOTE: Y our operating sy stem may automati cally configure most of the options available in sy stem set up, thus overriding options tha t you set through sy stem setup. For mo re information on configuring features for your operating sy stem, see the Help and Support Center . T o access the Help[...]

150 Appendix www .dell.com | support.dell.com NOTICE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the sy stem setu p settings. Certain changes might ma ke your computer work incorrectly . Viewing the Sy stem Setup Screens 1 T urn on (or restart) your computer . 2 When the DELL™ logo app[...]

Appendix 151 T o control the boot devices, select (highlight) a devi ce by pressing the down-arrow or up-arrow k ey , and then enable or disable the de vice or change its order in the list. • T o enable or disable a device, highlight the item and press the space bar . Enabled items appear as white and display a small triangle to the left; disable[...]

152 Appendix www .dell.com | support.dell.com Dell T echnical Support Policy (U.S. Only) T echnician-assisted technical support requir es the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, softwar e programs, and hardwar e drivers to the original defaul t configurat[...]

Appendix 153 F or specific web addresses for your country , find th e appropriate country section in the table below . NOTE: T oll-free numbers are for use withi n the country for which they are listed. When you need to contact Dell, use the elec tronic addresses, telephone numbers, and codes provided in the following table. If you need assistan ce[...]

154 Appendix www .dell.com | support.dell.com Austria (V ienna) International Access Code: 900 Country Code: 43 City Code: 1 W ebsite: support.euro.dell.com E-mail: tech_support_central_europe@dell.com Home/Small Business Sales 0820 240 530 00 Home/Small Business F ax 0820 240 530 49 Home/Small Business Customer Care 0820 240 530 14 P referr ed Acc[...]

Appendix 155 Canada (North Y ork, Ontario) International Access Code: 011 Online Order Status: www .dell.ca/ostatus AutoT ech (automated technical support) toll-free: 1-800-247-9362 T echF ax toll-free: 1-800-950-1329 Customer Care (Home Sales/Small Business) toll-free: 1-800-847-4096 Customer Care (med./lar ge business, government) toll-free: 1-80[...]

156 Appendix www .dell.com | support.dell.com China (Xiamen) Country Code: 86 City Code: 592 T ech Support website: support.dell.com.cn T ech Support E-mail: cn_support@dell.com T ech Support F ax 818 1350 T echnical Support (Dimension™ and Inspiron™) toll-free: 800 858 2969 T echnical Support (OptiPlex™, Latitude™, and Dell P recision™) [...]

Appendix 157 Czech Republic (P rague) International Access Code: 00 Country Code: 420 City Code: 2 W ebsite: support.euro.dell.com E-mail: czech_dell@dell.com T echnical Support 02 2186 27 27 Customer Care 02 2186 27 11 Fa x 02 2186 27 14 T echF ax 02 2186 27 28 Switchboard 02 2186 27 11 Denmark (Copenhagen) International Access Code: 00 Country Co[...]

158 Appendix www .dell.com | support.dell.com F inland (Helsinki) International Access Code: 990 Country Code: 358 City Code: 9 W ebsite: support.euro.dell.com E-mail: fin_support@dell.com E-mail Support (servers): Nordic_support@dell.com T echnical Support 09 253 313 60 T echnical Support F ax 09 253 313 81 Relational Customer Care 09 253 313 38 H[...]

Appendix 159 Germany (Langen) International Access Code: 00 Country Code: 49 City Code: 6103 W ebsite: support.euro.dell.com E-mail: tech_support_central_europe@dell.com T echnical Support 06103 766-7200 Home/Small Business Customer Care 0180-5-224400 Global Segment Customer Care 06103 766-9570 P referr ed Accounts Customer Care 06103 766-9420 Larg[...]

160 Appendix www .dell.com | support.dell.com India T echnical Support 1600 33 8045 Sales 1600 33 8044 Ireland (Cherrywood) International Access Code: 16 Country Code: 353 City Code: 1 W ebsite: support.euro.dell.com E-mail: dell_direct_support@dell.com T echnical Support 1850 543 543 U.K. T echnical Support (dial within U.K. only) 0870 908 0800 Ho[...]

Appendix 161 Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 W ebsite: support.jp.dell.com T echnical Support (servers) toll-free: 0120-198-498 T echnical Support outside of Japan (servers) 81-44-556-4162 T echnical Support (Dimension™ and Inspiron™) toll-free: 0120-198-226 T echnical Support outside of Japan (Dim[...]

162 Appendix www .dell.com | support.dell.com Latin America Customer T echnical Support (Austin, T exas, U.S.A.) 512 728-4093 Customer Service (Austin, T exas, U.S.A.) 512 728-3619 F ax (T echnical Support and Customer Service) (Austin, T exas, U.S.A.) 512 728-3883 Sales (Austin, T exas, U.S.A.) 512 728-4397 SalesF ax (A ustin, T exas, U.S.A.) 512 [...]

Appendix 163 Mexico International Access Code: 00 Country Code: 52 Customer T echnical Support 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 01-800-888-3355 Montserrat General Support toll-free: 1-866-278-6822 Netherlands Antilles General Support 001[...]

164 Appendix www .dell.com | support.dell.com New Zealand International Access Code: 00 Country Code: 64 E-mail (New Zealand): nz_tech_support@dell.com E-mail (Australia): au_tech_support@dell.com Home and Small Business 0800 446 255 Government and Business 0800 444 617 Sales 0800 441 567 Fa x 0800 441 566 Nicaragua General Support 001-800-220-1006[...]

Appendix 165 P ortugal International Access Code: 00 Country Code: 351 W ebsite: support.euro.dell.com E-mail: support.euro .dell.com/pt/en/emaildell/ T echnical Support 707200149 Customer Care 800 300 413 Sales 800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10 Fa x 21 424 01 12 Puerto Rico General Support 1-800-805-7545 St. Kitts and Nevis[...]

166 Appendix www .dell.com | support.dell.com Spain (Madrid) International Access Code: 00 Country Code: 34 City Code: 91 W ebsite: support.euro.dell.com E-mail: support.euro .dell.com/es/es/emaildell/ Home and Small Business T echnical Support 902 100 130 Customer Care 902 118 540 Sales 902 118 541 Switchboard 902 118 541 Fa x 902 118 539 Corporat[...]

Appendix 167 Switzerland (Geneva) International Access Code: 00 Country Code: 41 City Code: 22 W ebsite: support.euro.dell.com E-mail: T ech_support_central_Europe@dell.com E-mail for F rench-speaking HSB and Corporate Customers: support.euro .dell.com/ch/fr/emaildell/ T echnical Support (Home and Small Business) 0844 811 411 T echnical Support (Co[...]

168 Appendix www .dell.com | support.dell.com U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 W ebsite: support.euro.dell.com Customer Care website: support.euro .dell.com/uk/en/ECare/Form/Home.asp E-mail: dell_direct_support@dell.com T echnical Support (Corporate/Pr eferred Accounts/P AD [1000+ employees]) 0870 908 [...]

Appendix 169 U.S.A. (Austin, T e xas) International Access Code: 011 Country Code: 1 Automated Or der -Status Service toll-free: 1-800-433-9014 AutoT ech (portable and desktop computers) toll-free: 1-800-247-9362 Consumer (Home and Home Office) T echnical Support toll-free: 1-800-624-9896 Customer Service toll-free: 1-800-624-9897 DellNet™ Servic[...]

170 Appendix www .dell.com | support.dell.com Regulatory Notices Electromagnetic Interference (EMI) is an y signal or emission, radiated in free space or conduc ted along power or signal leads, that endangers the functioning of a radio navigation or other safety service or se riously degrades, obstructs, or repeatedly interrupts a licensed radio co[...]

Appendix 171 NOM Information (Mexico Only) The following information is provid ed on the device(s) described in this docume nt in compliance with the requir ements of the official Mexican standards (NOM): Limited W arranties Dell-branded hardwar e products purchased in the U.S. or Canada come with either a 90-day , 1-year , 2-year , 3-year , or 4-y[...]

172 Appendix www .dell.com | support.dell.com • P roblems that result from: – External causes such as accident, abuse, misuse, or problems with electrical power – Servicing not authorized by Dell – Usage that is not in accordan ce with product instructions – F ailure to follow the product instructions or failure to perform pr eventive mai[...]

Appendix 173 What do I do if I need warranty service? Before the warranty e xpires, please call us at the relevant number listed in the following tabl e. Please also have your Dell Service T ag or order number available. What will Dell do? During the 90 days of the 90-day limited warranty a nd the first year of all other limited warranties: During [...]

174 Appendix www .dell.com | support.dell.com W e will pay to ship the part to you if you use an addre ss in the United States (ex cluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the part freight collect. W e will also include a prepaid shipping container with each replacement part for your use in returning the r [...]

Appendix 175 • P roblems that result from: – External causes such as accident, abus e, misuse, or problems with electrical power – Servicing not authorized by Dell – Usage that is not in accord ance with product instructions – F ailure to follow the product instructions or failur e to perform preventive maintenance – P roblems caused by[...]

176 Appendix www .dell.com | support.dell.com What do I do if I need warranty service? Before the warranty expir es, please call us at the relevant number listed in the fo llowing table. Please also have your Dell Service T ag or order number available. What will Dell do? During the 90 days of the 90-day limited warranty and the first year of all o[...]

Appendix 177 W e will pay to ship the part to you if you use an address in Canada. Otherwise, we will sh ip the part freight collect. W e will also include a prepaid shipping container with each re placement part for your use in r eturning the replaced part to us. NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) an[...]

178 Appendix www .dell.com | support.dell.com Dell-Branded Peripheral Products Dell does provide a limited warranty for new Dell-branded peripheral products (products for which Dell is listed as the manufacturer) such as monitors, batteries, memory , and projec tors. T o determine which limi ted warranty a pplies to the product you purchased, see t[...]

Appendix 179 Limitation and Statutory Rights Dell makes no other warranty , guarantee or like statement other th an as explicitly stated ab ove, and this Guarantee is given in place of all other guarantees wh atsoever , to the fullest extent permitted by law . In the absence of applicable legislation, this Guarantee will be the end user ’s sole a[...]

180 Appendix www .dell.com | support.dell.com Intel ® Warranty Statement for Pentium ® and Celeron ® Processors Only (U.S. and Canada Only) Intel’ s Three Y ear Limited W arranty Limited W arranty Intel warrants that its family of Pentium ® and Celeron ® processors, if properly used and installed, will be free from defects in materials and w[...]

Appendix 181 Intel Pentium ® and Celeron ® Pr ocessors are backed by a thr ee-year limited warranty . Please refer to the re verse side of this card for complete warranty details. Intel’s Commitment to Quality Intel is committed to producing the highest quality processors av ailable. That’ s why we have hundreds of people dedicated to co ntin[...]

182 Appendix www .dell.com | support.dell.com[...]

Index 183 Index A audio connectors description, 2 6 system view , 2 6 audio device connecting, 3 5 enabling, 4 2 B battery c h a r g e g a u g e , 31, 50 charging, 5 1 checking the charge, 5 0 description, 3 1 installing, 5 3 low-battery warning, 5 1 performance, 4 9 power meter , 5 0 removing, 5 2 storing, 5 3 system view , 3 1 Bluetooth wireless [...]

184 Index 184 Index D VI monitor connector description, 2 8 system view , 2 8 E error messages, 77 F fan description, 3 1 replacing, 1 1 9 system view , 3 1 F iles and Settings T ransfer Wi z a r d , 3 3 floppy drive connecting to a USB connector , 2 8 fixing problems, 8 1 See module bay H hard drive description, 3 1 fixing problems, 8 1 replacing,[...]

Index 185 mute buttons description, 2 3 system view , 2 3 N network fixing problems, 8 7 network connector description, 2 9 system view , 2 9 O operating system reinstalling W indows XP , 9 8 optical drive. See module bay P PC Card slot description, 2 5 system view , 2 5 PC Cards fixing problems, 8 2 power fixing problems, 8 3 problems slow compute[...]

186 Index 186 Index thermal cooling assembly r e mo v i n g , 129 touch pad, 62 customizing, 6 3 description, 2 3 system view , 2 3 track stick, 62 description, 2 3 system view , 2 3 troubleshooting blue screen, 8 8 cannot save to floppy disk, 8 1 CD drive problems, 9 0 CD problems, 8 9 Dell Diagnostics, 7 5 Device Driver Rollback, 9 4 D VD problem[...]