Dell PP24L manual

www .dell.com | support.dell.com Dell™ Latitude™ D630/D630c User’ s Guide Model PP24L[...]

Notes, Notices, and Cautions NOTE: A NOTE indicates important i nformation that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential da mage to hardware or loss of da ta and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for propert y damage, personal injury , or death. If you purcha[...]

Contents 3 Contents 1 Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 2 About Y our Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Left Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

4 Contents Hibernate Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Configuring Power Management Settings . . . . . . . . . . . . . . . . . . . 37 Accessing Power Options Properties . . . . . . . . . . . . . . . . . . . 37 Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Replacing the Batt[...]

Contents 5 7 Setting Up and Using Networks . . . . . . . . . . . . . . . . . . . 49 Connecting a Network or Broadband Modem Cable . . . . . . . . . . . . . . 49 Setting Up a Networ k in the Microsoft ® Windows ® XP Operating Sy stem . . 49 Setting Up a Network in the Microsoft Windows Vista™ Operating Sy stem . 50 Wireless Local Area Network . [...]

6 Contents ExpressCards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Smart Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Card Blanks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Extended Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Installing a PC C[...]

Contents 7 11 T roubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Dell™ T echnical Update Service . . . . . . . . . . . . . . . . . . . . . . . . 77 Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 When to Use the Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . 77 Startin[...]

8 Contents PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Power Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Ensuring Sufficient Power for Y our Computer . . . . . . . . . . . . . . . 94 Docking Power Considerations . . . . . . . . . . . . . . . . . . . . . . . 94 Printer Problem[...]

Contents 9 Using the Hardware T roubleshooter T ool . . . . . . . . . . . . . . . . . . . 110 Microsoft Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Microsoft Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . 111 Restoring Y our Operating Sy stem . . . . . . . . . . . . . . . . . . . . . . . 111 Using Microsoft ?[...]

10 Contents T ravel T ips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 T ravel ing by Air . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 18 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 19 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149[...]

Finding Information 11 Finding Information NOTE: Some features or media may be optional and may not sh ip with your computer . So me features or media may not be available in certain countries. NOTE: Additional information may ship with your computer . What Are Y ou Looking For? Find It Here • A diagnostic program for my computer • Drivers for [...]

12 Finding Information • W arranty information • T erms and Conditions (U.S. only) • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement Dell™ Product Information Guide • Service T ag and Express Service Code • Microsoft W indows License Label Service T ag and Microsoft ® Windows ® [...]

Finding Information 13 • Solutions — T roubleshooting hints and tips, articles from technicians, and online courses, frequently ask ed questions • Community — Online disc ussion with other Dell customers • Upgrades — Upgrade informa tion for components, such as memory , the hard drive, and the operating system • Customer Care — Cont[...]

14 Finding Information • Information on network activit y , the Power Management W izard, hotkeys, and other items controlled by Dell QuickSet. Dell QuickSet Help To v i e w Dell QuickSet Help , right-click the QuickSet icon in the Microsoft ® W indows ® taskbar . F or more information on Dell QuickSet, see "Dell™ QuickSet" on page [...]

About Y our Computer 15 About Y our Computer Front V iew 1 display latch 2 display 3 power button 4 device status lights 5 keyboar d 6 touch pad 7 fingerprint reader (optional) 8 touch pad buttons/track stick buttons 9 track stick 10 keyboar d status lights 11 volume control buttons 12 ambient light sensor 13 mute button 1 5 2 10 6 11 4 12 3 8 13 9[...]

16 About Y our Computer DEVICE STATUS LIGHTS If the computer is connected to an electr ical outlet, the light operates as follows: – Solid green: The battery is char ging. – Flashing green: The battery is almost fully char ged. – Off: The battery is adequately charged (or e xtern al power is not available to charge the battery). If the comput[...]

About Y our Computer 17 – Off: The battery is adequately char ged (or the computer is turned off). – Flashing orange: The ba ttery charge is low . – Solid orange: The battery ch arge is critically low . DISPLAY — F or more information about your display , see "Using the Display" on page 45. DISPLAY LATCH — Keeps the display clos[...]

18 About Y our Computer AMBIENT LIGHT SENSOR — Detects available environmental light and automatically increases or decr eases the display backlighting to compensate fo r low-light and high-light environments. P r ess the <Fn> and left-arrow keys to enable or disable the sensor ("Using the Ambient Light Sensor" on page 45). Left S[...]

About Y our Computer 19 AUDIO CONNECTORS SMART CARD SLOT ( WITH BLANK )— Supports one smart card. Smart cards provide a variety of functions, including security features and data storage. The blank pr events foreign matter from e ntering the interior of the computer when a smart card is not installed in the smar t car d slot. F or more informatio[...]

20 About Y our Computer W I -F I C ATCHER ™ LIGHT — The light operates as follows: – Flashing green: Sea r ching for networks – Solid green: Strong network found – Solid yellow: W eak network found – Flashing yellow: Error – Off: No signal found PC C ARD SLOT — Supports one PC Card, such as a modem or net work adapter . The compute [...]

About Y our Computer 21 USB CONNECTORS Back V iew CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. Rest ricting the airflow can damage the computer or cause a fire. NETWORK CONNECTOR (RJ-45) NOTICE: The ne[...]

22 About Y our Computer MODEM CONNECTOR (RJ-11) USB CONNECTORS SERIAL CONNECTOR VIDEO CONNECTOR AC ADAPTER CONNECTOR Connect the telephone line to the modem connector . F or information on using the modem, see the online modem documentation supplied with yo ur computer (see "F inding Information" on page 11). Connects USB devices, such as[...]

About Y our Computer 23 The AC adapter converts A C power to the DC power requir ed by the computer . Y ou ca n connect the AC adapter with your computer turned either on or off. CAUTION: The AC adapter works with electrical outlets worl dwide. However , power connectors and power strips vary among countries. Usin g an incompatible cable or imprope[...]

24 About Y our Computer Bottom V iew BATTERY CHARGE GAUGE / HEALTH GAUGE — Provides information on the battery char ge (see "Checking the Battery Charge" on page 34). BATTERY — When a battery is installed, you can use the computer without connecting the computer to an electrical outlet (see "Using a Battery" on page 33). BAT[...]

About Y our Computer 25 AIR VENTS — The computer uses an internal fan to create ai rflow through the fan air ven ts, which pr events the computer from overheating.[...]

26 About Y our Computer[...]

T ransferring Information to a New Computer 27 T ransferring Information to a New Computer Y ou can use your operating system wizar ds to help you transfer file s and other data from one computer another . F or instructions, see the following section that corresponds to the operating system your computer is running. Microsoft ® Windows ® XP The M[...]

28 T ransferring Informati on to a New Computer 5 When the Now go to your old computer screen appears, go to yo ur old or source computer . Do not click Next at this time. T o copy data from the old computer: 1 On the old computer , insert the W indows XP Operating System media. 2 On the W elcome to Microsoft Windows XP screen, click P erform addit[...]

T ransferring Information to a New Computer 29 1 On the old computer , insert the wizard disk. 2 Click the Start → Ru n . 3 In the Open field on the Ru n window , browse to the path for fastwiz (on the appropriate removable media) and click OK . 4 On the F iles and Settings T ransfer Wizard welcome screen, click Next . 5 On the Which computer is [...]

30 T ransferring Informati on to a New Computer 5 At the computer you are transferring data from, follow the on-scr een instructions to select the settings and files you want to transfer . 6 Y ou will come to a screen that indicat es you ar e ready to transfer files. 7 F rom the destination computer , view the transfer and wait for the indication t[...]

T ransferring Information to a New Computer 31 9 Select Ye s . The computer reboots and the transfer is complete.[...]

32 T ransferring Informati on to a New Computer[...]

Using a Battery 33 Using a Battery Battery Performance NOTE: For information about the Dell warr anty for your computer , see the Product Information Guide or separate paper warranty document that shipped with your computer . F or optimal computer performance and to help preserv e BIOS settings, operate your Dell™ portable computer with the main [...]

34 Using a Battery CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not puncture, incinerate, disassemble, or expose the battery to temperatures above 65°C (149°F). Keep the battery away from children. Handle damaged or leaking batteries with extreme care. Damaged batteries may leak and cause personal injury or eq[...]

Using a Battery 35 Check the Battery Health NOTE: Y ou can check battery health in on e of two way s: by using the charge gauge on the battery as described below and by using the Battery Meter in Dell QuickSet. For information about QuickSet, right-clic k the icon in the taskbar , and click Help . T o check the battery health using the charge gauge[...]

36 Using a Battery Power Management Modes Standby and Sleep Mode Standby mode (sleep mode in Microsoft W indows Vi sta™) conserves power by turning off the display and the hard drive after a pr edetermined period of in activity (a time-out). When the computer exits standby or sleep mode, it returns to the same oper ating state it was in befor e e[...]

Using a Battery 37 NOTE: Some PC Cards may not operate co rrectly after the computer exits hibe rnate mode. Remove and reinsert the card (see "Removing a Card or Blank" on pa ge 65), or simply restart (reboot) your computer . T o exit hibernate mode, press the power button. The computer may take a short time to e xit hibernate mode. Y ou [...]

38 Using a Battery Replacing the Battery CAUTION: Using an incompatible battery may increase the risk of fire or explos ion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to wo rk with your Dell™ computer . Do not use a battery from other computers with your computer . CAUTION: Before performing t[...]

Using a Battery 39 Battery Errors T o address error codes generated by the batt ery , refer to "Error Messages" on page 84.[...]

40 Using a Battery[...]

Using the Keyboard 41 Using the Keyboard Numeric Keypad The numeric keypad functions lik e t he numeric keypad on an e xternal ke yboard. Each k ey on the keypad has multiple functions. The keypad numbers and symbols ar e marked in blue on the right of the keypad keys. T o type a number or symbol, hold down <Fn> and press the desir ed key . ?[...]

42 Using the Keyboard Display Functions Power Management Microsoft ® Windows ® Logo Key Functions <Fn><F8> Switches the video image to the next display option. The options include the integrated display , an external monitor , and both displays simultaneously . <Fn><F7> Scales between wide-scr een and standar d aspect rati[...]

Using the Keyboard 43 T o adjust keyboard operation, such as the charac ter r epeat rate, open the Control P anel, click P rinters and Other Hardware , and click Ke y b o a r d . F or information about the Co ntrol P anel, access the Help and Support Center (click Start → Help and Support ). T ouch Pad The touch pad detects the pressur e and move[...]

44 Using the Keyboard Customizing the T ouch Pad and T rack Stick Y ou can use the Mouse P roperties window to disable the touch pad and track stick or adjust their settings. 1 Open the Control P anel, and then click Mouse . F or information about the Control P anel, access the Help and Support Center (click Start → Help and Support ). 2 In the M[...]

Using the Display 45 Using the Display Adjusting Brightness When a Dell™ computer is running on battery power , you can conserve power by setting the brightness to the lowest comfortable setting by pr essing <F n> and the up- or down-arrow key on the keyboar d. NOTE: Brightness key combinations on ly affect the display on your portable comp[...]

46 Using the Display The ambient light sensor is disabl ed when your computer is shipped to you. If you enable the ambient light sensor and then use any of the display bright ness key combinations, the ambient light sensor is disabled and the display brightness is increased or decr eased accordingly . NOTE: The ambient light sensor is disa bled whe[...]

Using the Display 47 Before you change any of the default display setting s, mak e a note of the default settings for future refer ence. NOTE: Use only the Dell-installed video drivers, which are de signed to offer the best performance with your Dell- installed operating sy stem. If you choose a resolution or color palette that is higher than the d[...]

48 Using the Display 7 If prompted to restart the computer , click Apply the new color setting without restarting and click OK . 8 If prompted, click OK to resize your desktop. 9 If prompted, click Ye s to keep the settings. 10 Click OK to close the Display P roperties window . T o disable dual independent display mode: 1 Click the Settings tab in [...]

Setting Up and Using Networks 49 Setting Up and Using Networks Setting up a computer network provides connectivi ty between your computer and the Internet, another computer , or a network. F or example, with a network se t up in a home or small office you can print to a shared printer , access drives and files on another computer , browse other net[...]

50 Setting Up and Using Networks NOTE: Selecting the connecti on method labeled This computer connects directly to the Internet enables the integrated firewall provided with Wi ndows XP Service Pack 2 (SP2). 2 Complete the checklist. 3 Return to the Network Setup W izard a nd follow the instructions in the wizar d. Setting Up a Network in the Micro[...]

Setting Up and Using Networks 51 If W ireless Network Connection does not appear und er LAN or High-Speed In ternet, you may not have a wireless network car d. If W ireless Network Connection appear s, you have a wireless network car d . T o view detailed information about the wireless network car d: 1 Right-click Wireless Network Connection . 2 Cl[...]

52 Setting Up and Using Networks NOTE: Restart your wireless equipment in the order described belo w to prevent a potential connection failure. 11 Tu r n o n only your broadband modem and wait for at least 2 minutes for the broadband modem to stabilize. After 2 minutes, proceed to step 12. 12 T urn on your wireless router and wait for at least 2 mi[...]

Setting Up and Using Networks 53 1 Click Start → Settings → Control P anel → Network Connections . 2 Right-click the Wireless Network Connection icon, and then click V iew A vailable Wireless Networks . If the Choose a wireless network window states W indows cannot configure this connection , the wireless network card’s client utility is ma[...]

54 Setting Up and Using Networks Mobile Broadband (or Wireless Wide Area Network) A Mobile Broadband network, also known as a W ire less W ide Ar ea Network (WW AN), is a high-speed digital cellular network that provides Internet access over a much wider geographical area than a WLAN, which typically covers only from 100 to 1000 feet. Y our compute[...]

Setting Up and Using Networks 55 Connecting to a Mobile Broadband Network NOTE: These instructions only apply to Mi ni-Cards. They do not apply to intern al cards with wireless technology . NOTE: Before you connect to the Inte rnet, you must activate Mobile Broa dband service through your cellular service provider . For instructions and fo r additi[...]

56 Setting Up and Using Networks Y ou can use L ocation P rofile Settings to create profiles for accessing the Internet with your computer in your office, home, or other public places with Internet services. General Mobility Settings allows you to change the way network connections are handled. The profiles consist of differe nt network settings an[...]

Using Multimedia 57 Using Multimedia Playing Media NOTICE: Do not press down on the media tr ay when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer while playing media. 1 P ress the eject button on the front of the drive. 2 P ull out the tray . 3 Place the disc, label side up, in the ce[...]

58 Using Multimedia 4 P u sh the tray back into the drive. T o format media for storing data, to create music me dia, or to copy media, see the media software that came with your computer . NOTE: Ensure that you follow all copyright laws w hen you create media. A CD player includes the following basic buttons: A D VD player includes the following b[...]

Using Multimedia 59 This section applies only to computers that have a CD-RW , D VD+/-RW , or CD-R W/DVD (combo) drive. NOTE: The types of media drives offered by Dell may vary by country . The following instructions explain how to mak e a copy using Roxio Creator Plus - Dell Edition. Y ou can also use Roxio Creator Plus for other purposes, such as[...]

60 Using Multimedia CD-Writable Drives DVD-Writable Drives Helpful T ips • Use Microsoft ® W indows ® Explorer to drag and drop files to a CD-R or CD-R W only after you start Roxio Creator Plus and open a Cr eator project. • Use CD-Rs to burn music CDs that you want to play in regular ster eos. CD-RWs may not play in many home or car stereos.[...]

Using Multimedia 61 Adjusting the V olume NOTE: When the speakers are muted, y ou do not hear the media playing. 1 Open the V olume Control window . 2 Click and drag the bar in the V olume Control column and slide it up or do wn to increase or decr ease the volume. F or more information on vo lume control options, click Help in the V olume Control [...]

62 Using Multimedia Microsoft Windows Vista™ Operating Sy stem 1 Click the W indows Vista Start button , , and click Control P anel → Appearance and P ersonalization . 2 Under P ersonalization , click Adjust Screen Resolution . 3 Under Resolution: click and drag the bar to reduce the r esolution setting. 4 In the drop-down menu under Colors , c[...]

Using Cards 63 Using Cards NOTE: Electrical and electronic devices are sensitive to electrostatic discharge (ESD). If a substantial ESD occurs, the device may reset and the dev ice software may attempt to reinitialize a connec tion. If the software is not operational after an ESD occurrence, res tart the modem so ftware program. Card T ypes PC Card[...]

64 Using Cards Extended Cards An extended PC Car d (for example, a wir eless netwo rk adapter) is longer than a standard PC Car d and extends outside the computer . F ollow these pr ecautions when using extended PC Car ds: • P rotect the exposed end of an installed card. Striking the end of the car d can damage the system board. • Always remove[...]

Using Cards 65 ExpressCards 1 Place the ExpressCar d in the adapter (the ad apter is included with the ExpressCard). 2 Install the ExpressCar d with the adapter the same way as a PC Card. (See "PC Cards" on page 63) Removing a Card or Blank CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in[...]

66 Using Cards[...]

Securing Y our Computer 67 Securing Y our Computer Security Cable Lock NOTE: Y our computer does not ship with a security cable lock. A security cable lock is a commercially available anti theft device. T o use the lock, attach it to the security cable slot on your Dell™ computer . F or more information, see the instructions included with the dev[...]

68 Securing Y our Computer About Smart Cards Smart cards ar e portable credit-car d shaped devices with internal integr ated circuits. The top surface of the smart card usually contains an embedded processo r under the gold contact pad. The combination of the small size and integrated circuits make smart ca r ds valuable tools for security , data s[...]

Securing Y our Computer 69 Passwords P asswords prevent unauthorized access to your comput er . When using passwords, observe the following guidelines: • Choose a password that you can r emember , but not on e that is easy to guess. F or example, do not use the names of family members or pets for passwords. • It is recommended that you do not w[...]

70 Securing Y our Computer A primary (or system) password, an administrator passwor d, and a hard d rive password all pr event unauthorized access to your comput er in different ways. The following table identifies types and featur es of passwords available on your computer . NOTE: Some hard drives do not su pport hard drive passwords. NOTE: Passwo[...]

Securing Y our Computer 71 If you have assigned an administrator password, yo u can use it instead of the primary passwor d. The computer does not specifically prompt you for the adm inistrator password. Using an Administrator Password The administrator password is desig ned to give system administrators or service technicians access to computers f[...]

72 Securing Y our Computer NOTE: The administrator password provides access to the computer , but it does not pro vide access to the hard drive when a hard drive password is assigned. T rusted Platform Module (TPM) NOTE: The TPM feature may not be supported in all countries. NOTE: The TPM feature supports encryption on ly if the operating sy stem s[...]

Securing Y our Computer 73 • P re-boot authentication (using a finger print r eader , smart card, or password) • Encryption • P rivate information management Activating the Security Management Software NOTE: Y ou must first enable the TPM in or der for the security ma nagement software to ha ve full functionality. 1 Enable the TPM feature (se[...]

74 Securing Y our Computer NOTE: If you know where the computer was lost or stolen, call a law enforcement agency in that area. If you do not know , call a law enforce ment agency where you live. • If the computer belongs to a company , no tify the security office of the company . • Contact Dell customer service to report the missin g computer [...]

75 Cleaning Y our Computer CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . Computer , Keyboard, and Display CAUTION: Before you clean your computer , dis connect the computer from the elec trical outlet and remove any installed batteries. Clean your comput er with a[...]

76 2 T urn the retainer ring on the underside of your mouse counterclockwise, and then remove the ball. 3 W ipe the ball with a clean, lint-free cloth. 4 Blow carefully into the ball cage or use a can of compr essed air to dislodge dust and lint. 5 If the rollers inside the ball cage are dirty , clean th e rollers with a cotton swab moistened light[...]

T roubleshooting 77 T roubleshooting Dell™ T echnical Update Service The Dell T echnical Update service provides proact ive e-mail notification of software and har dware updates for your computer . The service is free an d can be customized for content, format, and how frequently you r eceive notifications. T o enroll for the Dell T echnic al Upd[...]

78 T r oubleshooting 2 T urn on (or restart) your computer . 3 Diagnostics can be invoked one of two ways: a When the DELL™ logo appears, press <F12> imme diately . Select Diagnostics from the boot menu and press <Enter>. NOTE: If you wait too long and the op erating sy stem logo appears, con tinue to wait until you see the Microsoft [...]

T roubleshooting 79 7 When the Dell Diagnostics Main Menu appears, select the test you want to run. Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. 2 If a problem is encountered during a test, a message a ppears with an error code and a description of the prob[...]

80 T r oubleshooting 4 When the tests are completed, if you ar e running the Dell Diagnostics from the Drivers and Utilities media , remove the media. 5 When the tests are complete, close the test scr een to return to the Main Menu screen. T o exit the Dell Diagnostics and restart the computer , close the Main Menu screen. Dell Support Utility The [...]

T roubleshooting 81 • View the Dell Support Utility settings • Access the help file for the Dell Support Utility • View fr equently asked questions • Learn more about the Dell Support Utility • T urn the Dell Support Utility off Double-Clicking the Dell Support Icon Double-click the icon to manually check your computing environment, view [...]

82 T r oubleshooting Problems writing to a CD/DVD-RW drive C LOSE OTHER PROGRAMS — The CD/D VD-R W drive must receive a ste ady str eam of data when writing. If the stream is interrupted, an error occurs. T ry clos ing all programs before you write to the CD/DVD- RW . T URN OFF S TANDBY MODE IN W INDOWS BEFORE WRITING TO A CD/DVD-RW DISC — Sear[...]

T roubleshooting 83 NOTE: Connect the modem to an anal og telephone jack only . The modem does not opera te while it is connected to a digital telephone network. C HECK THE M ICROSOFT O UTLOOK ® E XPRESS S ECURITY S ETTINGS — If you cannot open your e-mail attachments: 1 In Outlook Express, click T ools , click Options , and then click Security [...]

84 T r oubleshooting Error Messages F ill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 153) as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . If the message is not listed, see the documentatio n for the ope[...]

T roubleshooting 85 H ARD - DISK DRIVE CONFIGURATION ERROR — The computer cannot identify the drive type. Shut down the computer , remove the hard drive (see "Hard drive pr oblems" on page 82), and boot the computer from media. Then shut down the computer , reinstall the ha rd drive, and restart the computer . Run the Har d- Disk Drive [...]

86 T r oubleshooting M EMORY DATA LINE FAILURE AT ADDRESS , READ VALUE EXPECTING VALUE — A memory module may be faulty or improperly seated. Reinstall the memory modules (see "Memory P roblems" on page 90) and, if necessary , replace them. M EMORY DOUBLE WORD LOGIC FAILURE AT ADDRESS , READ VALUE EXPECTING VALUE — A memory module may [...]

T roubleshooting 87 S HUTDOWN FAILURE — A chip on the system board may be malf unctioning. R un the System Set tests in the Dell Diagnostics (see "Del l Diagnostics" on page 77). T IME - OF - DAY CLOCK LOST POWER — System configuration settings ar e corrupted. Connect your computer to an electrical outlet to charge the battery . If th[...]

88 T r oubleshooting Keyboard Problems F ill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 153) as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . NOTE: Use the integrated keyboa rd when running the Dell Diag[...]

T roubleshooting 89 Unexpected characters D ISABLE THE NUMERIC KEYPAD — P ress <Num Lk> to disable the numeric keypad if numbers ar e displayed instead of letters. V erify th at the numbers lock light is not lit. Lockups and Software Problems F ill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 153) as you comp[...]

90 T r oubleshooting A solid blue screen appears T URN THE COMPUTER OFF — If you are unable to get a r esponse by pressing a k ey on your keyboar d or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer . Other software problems C HECK THE SOFTWARE DOCUMENTATION [...]

T roubleshooting 91 • R un the Dell Diagnostics (see "Dell Diagnostics" on page 77). I F YOU EXPERIENCE OTHER MEMORY PROBLEMS — • Reseat the memory modules (see "Memory P roblems" on page 90) to ensure that your computer is successfully communicating with the memory . • Ensure that you ar e following the memory installat[...]

92 T r oubleshooting C ANNOT CONNECT — The Dell Mobile Broadband Card must be activated on the network in or der to connect. Once the Dell Mobile Broadband Card Uti lity has been launched, position the mouse over the icon in the taskbar to read the status of the conn ection. If the status indicates the mobile broadband card is not activated, see [...]

T roubleshooting 93 Power Problems F ill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 153) as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . C HECK THE POWER LIGHT — When the power light is lit or blinkin[...]

94 T r oubleshooting Ensuring Sufficient Power for Y our Computer Y our computer is designed to us e a 65- W or higher AC adapter . Using AC adapters that ar e less-powerful than 65 W will cause you to receive a WARNING message. Docking Power Considerations Due to the extra power consumptio n when a computer is dock ed to the Dell D/Dock, normal co[...]

T roubleshooting 95 R EINSTALL THE PRINTER DRIVER — See the printer documentat ion for instructions. Scanner Problems F ill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 153) as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product [...]

96 T r oubleshooting No sound from external speakers E NSURE THAT THE SUBWOOFER AND THE SPEAKERS ARE TURNED ON — See the setup diagram supplied with the speakers. If your speak ers have volume controls, adjust the volume , bass, or treble to eliminate distortion. A DJUST THE W INDOWS VOLUME CONTROL — Click or double-click the speak er icon in t[...]

T roubleshooting 97 If the touch pad operates correctly , the mouse may be defective. C HECK THE SY STEM SETUP PROGRAM SETTINGS — V erify that the system setup program lists the correct device for the pointing device option. (The comput er automatically recogniz es a USB mouse without making any setting adjustments.) T EST THE MOUSE CONTROLLER ?[...]

98 T r oubleshooting R OTATE THE COMPUTER TO FACE A DIFFERENT DIRECTION — Eliminate sunlight glare, which can cause poor picture quality . A DJUST THE W INDOWS DISPLAY SETTINGS — 1 Click the Start button and then click Control P anel . 2 Click Appearance and Themes . 3 Click the area you want to change or click the Display icon. 4 T ry differen[...]

99 Intel ® Active Management T echnology Intel ® Active Management T echnology NOTE: iAMT is available for Dell™ Latitude™ D 630c computers with iAMT capability only . Intel Active Management T echnolo gy (iAMT), part of Intel Centrino ® Pr o T echnology , is intended to deliver more secur e systems management capabilities that reduce IT cos[...]

100 Intel ® Active Management T echnology Out-of-Band Management Out-of -Band term refers to the ability to manage the computer in the absence of an operating system or with the operating system in an unusable state, or with the computer turned o ff. The only requir ement for managing such a computer is the iAMT capability as well as computer bein[...]

Intel ® Active Management T echnology 101 Unsupported AMT Features Y our computer does not support all In tel iAMT chipset features, such as: • Remote F irmware Update •A S F • W ake from ME NOTE: Y ou must alway s set Idle T imeout to 0x0. NOTE: Y ou can select the Remote Firmware Update option and the Enable ASF option; however , these opt[...]

102 Intel ® Active Management T echnology[...]

Sy stem Setup Program 103 Sy stem Setup Program Overview NOTE: Y our operating sy stem may automatically configure mo st of the options availa ble in the sy stem setup program, thus overriding options that you set through the sy stem se tup program. (An exception is the External Hot Key option, which you can disable or en able only through the sy s[...]

104 Sy stem Setup Program On each screen, the system setup options ar e listed at the left. T o the right of each option is the setting or value for that option. Y ou can change settings that appear as white type on the screen. Options or values that you cannot change (because they ar e determined by the comp uter) appear less bright. The upper -ri[...]

Sy stem Setup Program 105 2 If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions. 3 Connect the computer to an electrical outlet. 4 T urn on the computer . When the DELL lo go appears, press <F12> immediately . If you wait too long and the W indows logo[...]

106 Sy stem Setup Program[...]

Reinstalling Software 107 Reinstalling Software Drivers What Is a Driver? A driver is a program that controls a device such as a printer , mouse, or keyboard. All devices r equire a driver program. A driver acts like a translator between the devi ce and any other programs that use the device. Each device has its own set of specialized co mmands tha[...]

108 Reinstalling Software NOTE: The User Account Control window may appear . If you are an administrator on the computer , click Continue ; otherwise, contact your administrator to continue. Scroll down the list to see if any device has an ex clamation point (a yellow circle with a " ! ") on the device icon. If an ex clamation point is ne[...]

Reinstalling Software 109 2 Right-click the device for which the new driver was installed and click P roperties . 3 Click the Drivers tab → Roll Back Driver . Microsoft Windows Vista 1 Click the W indows Vista start button , , and right-click Computer . 2 Click P roperties → Device Manager . NOTE: The User Account Control window may appear . If[...]

110 Reinstalling Software If instructed to navigate to the driver files, clic k the media directory on the driver information window to display the files associated with that driver . Manually Reinstalling Drivers After extracting the driver files to your har d drive as described in t he previous section, r einstall the drivers: Microsoft Windows X[...]

Reinstalling Software 111 3 In the F ix a P roblem section, click Hardware T roubleshooter . 4 In the Hardware T r oubleshooter list, select the option that be st describes the problem and click Next to follow the remaining troubleshooting steps. Microsoft Windows Vista 1 Click the W indows Vista start button , , and click Help and Support . 2 Ty p[...]

112 Reinstalling Software Microsoft Windows Vista 1 Click the W indows Vista Start button , , and click Help and Support . 2 In the search box, type System Restore and press <Enter>. NOTE: The User Account Control window may appear . If you are an administrator on the computer , click Continue ; otherwise, contact your administrator to c onti[...]

Reinstalling Software 113 NOTICE: Before performing the instal lation, back up all data files on your primary har d drive. For conventional hard drive configurations, the prim ary hard drive is the first drive detected by the computer . T o reinstall W indows, yo u need the following items: •D e l l ™ Operating System media •D e l l Drivers a[...]

114 Reinstalling Software[...]

Adding and Replacing Parts 115 Adding and Replacing Parts Before Y ou Begin This chapter provides procedures for r emoving and installing the components in your computer . Unless otherwise noted, each procedure assumes that the following conditions e xist: • Y ou have performed the steps in "T urning Off Y our Computer" on page 115 and [...]

116 Adding and Replacing Parts CAUTION: Before you begin any of the pr ocedures in this section, follow the safety instructions in the Product Information Guide . CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a pr[...]

Adding and Replacing Parts 117 Hinge Cover CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . NOTICE: T o avoid electrostatic discharge, gr ound yourself by using a wrist gr ounding strap or by periodically touching an unpain ted metal surface (such as a connec tor on [...]

118 Adding and Replacing Parts 1 F ollow the instructions in "Before Y ou Begin" on page 115. 2 Remove the hinge cover (see "Hinge Cover" on page 117). NOTICE: The keycaps on the keyboard are fr agile, easily dislodged, and time-c onsuming to replace. Be careful when removing and hand ling the keyboard. 3 Remove the three scr ew[...]

Adding and Replacing Parts 119 Internal Card With Bluetooth ® Wireless T echnology CAUTION: Before performing the followin g procedures, follow the sa fety instructions in your Product Information Guide . NOTICE: T o avoid electrostatic discharge, gr ound yourself by using a wrist gr ounding strap or by periodically touching a connector on the ba [...]

120 Adding and Replacing Parts 6 Disconnect the card from the cable a nd r emove the card from the computer . Coin-Cell Battery CAUTION: Before performing the followin g procedures, follow the sa fety instructions in your Product Information Guide . NOTICE: T o avoid electrostatic discharge, gr ound yourself by using a wrist gr ounding strap or by [...]

Adding and Replacing Parts 121 4 Remove the battery connector from the connector on the system board. 5 Being careful not to br eak the plastic, slightly raise the corner of the mylar above the battery . 6 While holding the mylar , grasp the battery and pull out of the battery compartment. Memory Y ou can increase your computer memory by installi n[...]

122 Adding and Replacing Parts 1 F ollow the procedures in "Befor e Y ou Begin" on page 115. 2 Remove the hinge cover (see "Hinge Cover" on page 117). 3 Remove the keyboar d (see "Keyboar d" on page 117). NOTICE: T o prevent damage to the memory module connector , do not use tools to spread the memory-module securing c[...]

Adding and Replacing Parts 123 5 Ground yourself and install the new memory module: NOTE: If the memory module is not installed properly , the computer may not boot pr operly. No error message indicates this failure. a Align the notch in the module connector with the tab in the connector slot. b Slide the module firmly into the slot at a 45-d egree[...]

124 Adding and Replacing Parts 2 T urn the computer bottom-side up, loosen the ca ptive screw in the memory module cover , and then remove the cover . NOTICE: T o prevent damage to the memory module connector , do not use tools to spread the memory-module securing clips. 3 If you are r eplacing a memory module, ground yourself and remove the existi[...]

Adding and Replacing Parts 125 NOTICE: Insert memory modules at a 45-degree angle to avoid damaging the connector . 4 Ground yourself and install the new memory module: NOTE: If the memory module is not installed properly , the computer may not boot pr operly. No error message indicates this failure. a Align the notch in the module edge connect or [...]

126 Adding and Replacing Parts 6 Insert the battery into the battery bay , or connect th e AC adapter to your computer and an electrical outlet. 7 T urn on the computer . As the computer boots, it detects the additional memory and automatica lly updates the system configuration information. T o confirm the amount of memory installed in the computer[...]

Adding and Replacing Parts 127 NOTICE: T o prevent damage to the connector , do not us e tools to spread the securing clips. 4 If a WLAN card is not alr eady installed, go to ste p 5. If you are r eplacing a WLAN card, remove the existing car d: a Disconnect the WLAN card from any attached cables. b Use your fingertips to carefully spr ead apart th[...]

128 Adding and Replacing Parts NOTICE: T o avoid damaging the WLAN card, never pl ace cables on top of or under the card. NOTE: Y our WLAN card may have two or three connecto rs, depending on the ty pe of card you ordered. NOTE: For more specific information about which cable to connect to which conn ector , see the documentation that came with y o[...]

Adding and Replacing Parts 129 NOTICE: T o prevent damage to the connector , do not us e tools to spread the securing clips. 4 If a Mobile Broadband card is not already installed, go to step 5. If you ar e replacing a Mobile Broadband car d , remove the e xisting card: a Disconnect the Mobile Broadband card from any attached cables. 1 Mobile Broadb[...]

130 Adding and Replacing Parts b Use your fingertips to carefully spr ead apart the metal securing tabs until the card pops up slightly . c Slide and lift the Mobile Broadband card out of its connector . NOTICE: The connectors are keyed to ensure correct insertion. If you fe el resistance, check the connectors and realign the card. NOTE: Do not ins[...]

Adding and Replacing Parts 131 NOTICE: T o avoid damaging the Mobile Broa dband card, never place cables on top of or under the card and ensure that you route the cables properly . NOTE: For more specific information about which cable to connect to which conn ector , see the documentation that came with your Mo bile Broadband card. c Connect the wh[...]

132 Adding and Replacing Parts NOTICE: Do not touch the SIM card connectors to protect the card from electrostatic disc harge (ESD). T o prevent ESD, hold the card in your hand b efore you insert or remove the card. 2 W ith the cut-off corner on the card facing away fr om the car d slot, insert the SIM card into the slot so that it slides under the[...]

Adding and Replacing Parts 133 NOTE: The number of hard drive screws may vary . 2 Remove the hard drive scr ews on the bottom of the computer . NOTICE: When the hard drive is not in the computer , store it in protective antistatic packaging. See "Protecting Against Electrostatic Discharge" in the Product Information Guide . 3 Slide the ha[...]

134 Adding and Replacing Parts Media Bay NOTE: If the device locking screw is not pr esent, you can remove and instal l devices while the computer is running and connected to a docking device (docked). Removing Media Bay Devices NOTICE: T o prevent damage to devices, s tore them in a safe, dry place wh en they are not installed in the computer . A [...]

Adding and Replacing Parts 135 NOTE: This card is only compatible with the Microsoft Windows Vista™ operating sy stem. NOTE: If you order ed a FCM card with your computer , the card is alr eady installed . 1 F ollow the procedures in "Befor e Y ou Begin" on page 115. 2 Remove the hinge cover (see "Hinge Cover" on page 117). 3 [...]

136 Adding and Replacing Parts NOTICE: When installing this card, ensure the two antenna cables ar e not under the card. The antenna cables are designed to lay across the top of the FCM card and into the pr otective sleeve. Installing the card on top of these antenna cables may cause dam age to your computer . Also, do not ins tall the FCM card in [...]

Dell™ QuickSet 137 Dell™ QuickSet NOTE: This feature may not be available on your computer . Dell™ QuickSet provides you with easy access to configure or view the following types of settings: • Network connectivity • P ower management •D i s p l a y • System information Depending on what you want to do in Dell™ QuickSet, you can sta[...]

138 Dell™ QuickSet[...]

T raveling With Y our Computer 139 T raveling With Y our Computer Identifying Y our Computer • Attach a name tag or business card to the computer . • W rite down your Service T ag and store it in a safe place away from the computer or carrying case. Use the Service T ag if you need to report a loss or theft to law enforcement officials and to D[...]

140 T raveling Wit h Y our Computer • Consider disabling wireless activity on your comput er to maximize battery op erating time. T o disable wireless activity , use the wireless switch (see "E nabling/Disabling the Dell™ Mobile Broadband Car d" on page 55). • Consider changing your power management opti ons to maximize battery oper[...]

Specifications 141 Specifications NOTE: Offerings may vary by region. For more informati on regarding the configuration of your computer , click Start → Help and Support and select the option to view information about your computer . Processor P rocessor type Intel ® Core 2 Duo and Solo processors L1 cache 32 KB per instruction, 32 KB data cache[...]

142 Specifications www .dell.com | support.dell.com Memory module capacities 512 MB, 1 GB, 2 GB 4-GB capable Memory type DDR2 SODIMM Minimum memory 512 MB Maximum memory 4 GB/8 GB capable Smart Card Read/write capabilities reads and writes to all ISO 7816 1/2/3/4 microprocessor cards (T=0, T=1) Cards supported 3 V and 5 V P rogram technology suppor[...]

Specifications 143 Communications Modem: Ty p e v .92 Data/F ax MDC Modem Controller softmodem Interface HDA Bus Network adapter 10/100/1000 Ethernet LAN on system board W ireless internal WLAN, WW AN, and Bluetooth ® wireless support (if optional car ds are purchased) Video NOTE: Y our Dell™ Latitude™ D630 computer has both inte grated and di[...]

144 Specifications www .dell.com | support.dell.com Display T ype (active-matrix TFT) WXGA or WXGA+ Active area (X/Y) 303.74 x 189.84 Dimensions: Height 206 mm (8.11 inches) Wi d t h 320 mm (12.6 inches) Diagonal 358.14 mm (14.1 inches) Operating angle 0° (closed) to 180° Viewing angles: WXGA Horizontal 40/40° WXGA V ertical 15/30° WXGA+ Horizo[...]

Specifications 145 T rack Stick X/Y position resolution (graphics table mode) 2 50 count/sec @ 100 gf Size protrudes 0.5 mm higher than surrounding keycaps Battery T ype 9-cell "smart" lithium ion (85 WHr) 6-cell "smart" lithium ion (56 WHr) 4-cell "smart" lithium ion (35 WHr) Dimensions: 185.22 4-cell and 6-cell lithi[...]

146 Specifications www .dell.com | support.dell.com Charge time (approximate) : Computer off for standard 6-cell battery : approximately 1 hour to 80 % capacity approximately 2 hours to 100% capacity Operating time Battery operatin g time varies d e pending on operating conditions and can be significantly reduced under certain power -intensive cond[...]

Specifications 147 Fingerprint R eader (optional) T ype UPEK TCS3 T ouchStrip™ strip sensor with CMOS active capacitive pixel-sensing technology Phy sical Height 32.3 mm (1.27 inches) W idth 337 mm (13.3 inches) Depth 238 mm (9.3 inches) W eight (with 6-cell battery and CD drive) 2.27 kg (5 lb) Environmental T emperature range: Operating 0° to 3[...]

148 Specifications www .dell.com | support.dell.com[...]

Getting Help 149 Getting Help Obtaining Assistance If you experience a problem with yo ur computer , you can complete the following steps to diagnose and troubleshoot the problem: 1 See "T roubleshooting" on page 77 for information and procedures that pertain to the problem your computer is experiencing. 2 See "Dell Diagnostics"[...]

150 Getting Help T o contact Dell's support service, see "Before Y ou Call" on page 152, and then see the contact information for your region or go to support.dell.com . DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your comp uter through a broadband connection, diag[...]

Getting Help 151 sales_canada@dell.com (Canada only) • Anonymous file transfer protocol (FTP) ftp.dell.com Log in as user: anonymous , and use your e-mail address as your passwor d. AutoT ech Service Dell's automated support service—AutoT ech—provides recorded answers to the questions most frequently ask ed by Dell customers about their [...]

152 Getting Help Returning Items for W arranty Repair or Credit P repare all items being r eturned, whether for repair or credit, as follows: 1 Call Dell to obtain a Return Materi al Authorization Number , and write it clearly and prominently on the outside of the box. F or the telephone number to call for yo ur region, see xx"Contacting Dell.[...]

Getting Help 153 Diagnostics Checklist Name: Date: Address: Phone number: Service T ag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorizatio n Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Y e s No Network, versi[...]

154 Getting Help Contacting Dell F or customers in the United States , call 800- WWW -DE LL (800-999-3355). NOTE: If you do not have an active Internet connection, yo u can find contact information on your purchase invoice, pa cking slip, bill, or Dell product catalog. Dell provides several online and teleph one-based support and service options. A[...]

Getting Help 155[...]

156 Getting Help[...]

Appendix 157 Appendix FCC Notice (U.S. Only) FCC Class B This equipment generates, uses, and can radiate radio frequency ener gy and, if not installed and used in accordance with the manufactur er ’s instruction manual, may cause interfer ence with radio and television reception. This equipment has been tested and found to comply with the limits [...]

158 Appendix • Company name: Dell Inc. W orldwide Regulatory Compliance & Environmental Affairs One Dell W ay Round Rock, TX 78682 USA 512-338-4400 NOTE: For further regulatory information, see your Product Information Guide . Macrovision Product Notice This product incorporates copyright protection technology that is prot ected by method cla[...]

Glossary 159 Glossary T erms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer . A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet. ACP I — advanced configurat[...]

160 Glossary C C — Celsius — A temperature measur ement scale where 0° is the freezing point and 100° is the boiling point of water . cache — A special high-speed storage mechanism which can be either a reserved section of main memory or an independent high-speed storage device. The cache enhances the efficiency of many processor operati on[...]

Glossary 161 to bypass the processor . docking device — See APR . DMTF — Distributed Management T ask F orce — A consortium of hardwar e and software companies who develop management standards for distributed desktop, network, enterprise, and Internet environments. domain — A group of computers, programs, and devices on a network that are a[...]

162 Glossary F Fa h r e nh e i t — A temperature measurement scale wher e 32° is the freezing point and 212° is the boiling point of water . FBD — fully-buffered DIMM — A DIMM with DDR2 DRAM chips and an Advanced Memory Buffer (AMB) that speeds communication between the DDR2 SDR AM chips and the system. FCC — F ederal Communications Commi[...]

Glossary 163 connect IEEE 1394-compatible devices, such as digital cameras and DVD players, to the computer . integrated — Usually refers to components that ar e physically located on the comp uter ’s system board. Also referr ed to as built-in . I/O — input/output — An operat ion or device that enters and extracts data from your computer .[...]

164 Glossary memory module — A small circuit boar d containing memory chips, which connects to the system board. MHz — megahertz — A measure of fr equency that equals 1 million cycles per second. The speeds for computer processors, buses, and interfaces are often measur ed in MHz. Mini PCI — A standard for integrated peripheral devices with[...]

Glossary 165 arranged in rows and columns to create an image. A video resolution, such as 800 x 600, is e xpressed as the number of pixels across by the nu mber of pix els up and down. Plug-and-Play — The ability of the computer to automatically configure devices. Plug and Play provides automatic installation, configuration, and compatibility wit[...]

166 Glossary and the hard disk’s surface for errors. ScanDisk often runs when you restart the comp uter after it has stopped responding. SCSI — small computer system interface — A high-speed interface used to connect devi ces to a computer , such as hard drives, CD drives, print ers, and scanners. The SCSI can connect many devices using a sin[...]

Glossary 167 T TA P I — telephony application programming interface — Enables W indows programs to operate with a wide variety of telephony devices, includin g voice, data, fax , and video. text editor — A program used to create and edit files that contain only text; for e x ample, W indows Notepad uses a text editor . T e xt editors do not u[...]

168 Glossary eradicated. V — volt — The measurement of electric potential or electromotive force. One V appears across a resistance of 1 ohm when a current of 1 amper e flows through that resistance. W W — watt — The measurement of electrical power . One W is 1 ampere of curr ent flowing at 1 volt. WHr — watt-hour — A unit of measure co[...]