Elo TouchSystems 1747L manual

E lo Entuitive T ouchmonitor User Guide For 17" LCD Modular Kiosk T ouchmonitors 1747L/1767L Series Revision C[...]

Elo Entuitive T ouchmonitor User Guide 17" LCD Modular Kios k T ouchmonitors 1747L/1767L Serie s Revision C P/N 008559E Elo T ouchSystems, Inc. 1-800-ELOTOUCH www.elotouch.com[...]

Copyright © 2005 Elo T ouchSyste ms Inc. All Rights Re served. No part of this publication may be reproduced, tra nsmitted, tra nscribed, stored in a retrieval syste m, or tra nslated into a ny la nguage or computer la nguage, in a ny f orm or by a ny mea ns, including, but not li mit- ed to, electronic, magnetic, optical, chemical, ma nual, or ot[...]

Chapter 1 Introduction 1 Precautions ...................................................................... 1 About the Product ............................................................ 1 Chapter 2 Installation and Setup 3 Unpacking Your Touchmonitor ......................................... 3 Product Overview ...................................[...]

1-1 C H A P T E R 1 I NTRODUCTION Congratulations on your purcha se of a n Elo T ouchSystems Entuitive touchmonitor . Y our new touch- monitor combines the reli able perf orma nce of Elo’s touch technology with the latest a dva nces in LCD display design. This combination of features creates a natural flow of inf ormation between a user a nd your[...]

1-2 Elo Entuitive T ouchmonitor User Guide • Auto a djustment capa bility • High quality full screen re-scaling • Multilingual OSD menus in five la nguages: English, French, Germa n, Spa nish a nd Ja pa nese. • Serial or USB or both seri al a nd USB touch interfa ce (USB requires W indows 98, 2000, Me a nd XP.) • Patented touch technology[...]

2-3 C H A P T E R 2 I NST ALLA TION AND S ETUP This cha pter discusses how to install your LCD touchmonitor a nd how to install Elo T ouchSystems driver software. Unpacking Your Touchmonitor Check that the following 10 ite ms are present a nd in good condition: LCD Display European monitor power cable Monitor power cable (US/Canada)[...]

2-4 Elo Entuitive T ouchmonitor User Guide Product Overview Main Unit Re ar V iew Bottom View(1747L shown) POWER SWITCH POWER FEMALE 15-PIN VIDEO CONNECTOR FEMALE DVI-D VIDEO CONNECTOR FEMALE 9-PIN SERIAL TOUCHSCREEN CONNECT USB CONNECTOR OSD REMOTE Detail A 1767L Front-Mount 1747L Rear-Mount 1767L 1747L See Detail A[...]

2-5 Attaching the L-Brackets Depending on your mounting sche me, use the L-bra ckets or the VESA 75/100mm sta ndard holes locat- ed on the ba ck of the kiosk monitor or the 5.5 di ameter hole s (only on rear mount). See page 15 for VESA mounting information. NOTE: Y ou will need a screwdriver to atta ch the L-bra ckets. Y our kiosk touchmonitor com[...]

2-6 Elo Entuitive T ouchmonitor User Guide Panel Cut Outs 1747L Option 1 TOP TOP[...]

2-7 1747L Option 2 TOP[...]

2-8 Elo Entuitive T ouchmonitor User Guide 1747L Option 3 TOP TOP 407.7 290.0 18.0 325.0 275.0[...]

2-9 1767L Option 1 TOP TOP[...]

2-10 Elo Entuitive T ouchmonitor User Guide 1767L Option 2 TOP[...]

2-11 Touch Interface Connection Y o ur touchmonitor comes with one of the following touchscreen connector ca bles: Seri al (RS-232) ca ble or USB cable. (For W i ndows 98, 2000, Me a nd XP syste ms only .) T o set up this display , plea se refer to the following figure s a nd procedures: Serial or USB or both seri al and USB Conne ction The followi[...]

2-12 Elo Entuitive T ouchmonitor User Guide STEP 1-Conne cting the Video Ca ble • Connect the 15-pin video ca ble (the ferrite bea d end) or 24-pin D VI-D ca ble to the video port on your PC. • Connect the other end of the video ca ble to the video connector on your touchmonitor . • Secure the ca ble to your touchmonitor a nd PC by turning th[...]

2-13 STEP 2-Connecting the Seri al or USB or both Serial a nd USB T ouchscreen Ca ble • Connect the fe male end of the seri al (RS-232) ca ble to the seri al port on your PC, or connect the USB touchscreen ca ble to the USB touchscreen connector on the back of your touchmonitor. • Connect the male end of the ca ble to the seri al touchscreen co[...]

2-14 Elo Entuitive T ouchmonitor User Guide STEP 3-Conne cting the OSD Remote Ca ble • Connect the 6-pin Re mote OSD DIN cable to the bla ck Re mote OSD port of the monitor . OSD Remote CONNECTIONS ON UNDERSIDE[...]

2-15 STEP 4-Connecting the Power Ca ble Depending on where you live, you will use e ither the Europea n or US/Ca na dia n power ca ble. • Connect the fe male end of the power ca ble to the Brick power supply . • Connect the Brick power ca ble into the power port on the touchmonitor . • Route the ca ble through the ca ble ma nagement cha nnel.[...]

2-16 Elo Entuitive T ouchmonitor User Guide Optimizing LCD Display T o ensure the LCD display works well with your computer , configure the display mode of your gra phic card to make it less tha n or equal to 1280 x 1024 resolution, a nd make sure the ti ming of the display mode is compatible with the LCD display . Refer to Appendix A for more inf [...]

2-17 VESA Mounting Interfa ce Y our monitor has sta ndard VESA mounting holes on the rear of the unit. The hole s are spa ced at 75mm a nd 100mm sta ndard. The following compa nies provide VESA mounting devices compatible with your touchmonitor: Ergotron Innovative Office Products 800-888-8458 800-524-2744 651-681-7600 610-253-9554 www.ergotron.com[...]

2-18 Elo Entuitive T ouchmonitor User Guide Installing the Driver Software Elo T ouchSystems provides driver software that allows your touchmonitor to work with your computer . Drivers are located on the enclosed CD-ROM for the following operating systems: • W indows XP • W indows 2000 • W indows Me • W indows 98 • W indows 95 • W indow[...]

2-19 In stalling the Serial T ouch Driver In stalling the Serial T ouch Driver for Windows XP , Windows 2000, Me, 95/98 a nd NT 4.0 NOTE: For Windows 2000 a nd NT 4.0 you must have administrator a ccess rights to install the driver . 1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. 2 If the AutoStart feature f or your CD-ROM drive is acti[...]

2-20 Elo Entuitive T ouchmonitor User Guide In stalling the Serial T ouch Driver for MS-DOS a nd Windows 3.1 Y ou must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to continue using your mouse along with your touchmonitor in DOS. T o install W indows 3.x a nd MS-DOS from W indows 95/98, f ollow the directions below: 1 In[...]

2-21 In stalling the USB T ouch Driver In stalling the USB T ouch Driver for Windows XP ,Windows 2000, Me a nd 98 1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.If W indows 98, W indows Me or W indows 2000 starts the Add New Hardware W izard: 2 Choose Next . Select “Search for the best driver f or your device (Recommended)” a nd choo[...]

2-22 Elo Entuitive T ouchmonitor User Guide[...]

3-23 C H A P T E R 3 O PERA TION About Touchmonitor Adjustments Y our touchmonitor will unlikely require a djustment. V ari ations in video output a nd application may re- quire a djustments to your touchmonitor to opti mize the quality of the display . For best perf orma nce, your touchmonitor should be operating in native resolution, that is 1280[...]

3-24 Elo Entuitive T ouchmonitor User Guide Remote OSD Buttons Control Function 1 MENU Menu Display/Exits the OSD menus. 2 Up Brightness/ 1. Adjust brightness of the OSD. Plus/Clockwise 2. Increa se value of the a djustment item . 3. Select item clockwise. 3 Down M inus 1 . Decrease value of the a djustment item . Counter-clockwise 2. Select item c[...]

3-25 OSD Menu Function Function Symbol Process Contra st Controls the picture contrast Brightness Controls the picture brightness. Left/Right Controls the horizontal position. Up/Down Controls the vertical position. Recall defaults Recall fa ctory settings of the image para meters. Color T emperature In this menu you ca n select one of the default [...]

3-26 Elo Entuitive T ouchmonitor User Guide EXIT Esca pe main-OSD Sharpness Adjusts csharpness. Ph as e Controls the vertical a nd horizontal fine tuning. Clock Controls the horizontal i mage size. OSD Left/Right Adjusts the horizontal position of the OSD menu. OSD Up/Down Adjusts the vertical position of the OSD menu. OSD T imeout Determines how l[...]

4-27 C H A P T E R 4 T ROUBLESHOOTING If you are experiencing trouble with your touchmonitor , refer to the f ollowing table. If the proble m persists, plea se conta ct your local dealer or our service center . Solutions to Common Problems Problem Suggestion(s) No i mage appears on screen. Check that all the I/O a nd power connectors are properly c[...]

4-28 Elo Entuitive T ouchmonitor User Guide Image ha s vertical flickering line bars. Use “Pha se” to make a n a djustment. Check a nd reconfigure the display mode of the vertical refresh rate of your gra phic card to make it compatible with the LCD display. Image is unsta ble a nd flickering Use “CLOCK” to make a n a djustment. Image is sc[...]

A-29 A P P E N D I X A N A TIVE R ESOLUTION The native resolution of a monitor is the resolution level at which the LCD pa nel is designed to perf orm best. For the Elo LCD touchmonitor, the native resolution is 1280 x 1024 for the SXGA-17 inch size. In almost all ca ses, screen i mages look best when viewed at their native re solution. Y ou ca n l[...]

A-30 Elo Entuitive T ouchmonitor User Guide As a n exa mple, a SV GA resolution LCD pa nel has 800 pixels horizontally by 600 pixels vertically . Input video is also represented by the sa me terms. XGA input video has a f ormat of 1024 pixels horizontally by 768 pixels vertically. When the input pixels contained in the video input format match the [...]

B-31 A P P E N D I X B T OUCHMONITOR S AFETY This ma nual contains information that is i mporta nt for the proper setup a nd maintena nce of your touchmonitor . Before setting up a nd powering on your new touchmonitor , rea d through this ma nual, especi ally Chapter 2 (Installation), a nd Cha pter 3 (Operation). 1. T o reduce the risk of electric [...]

B-32 Elo Entuitive T ouchmonitor User Guide Care and Handling of Your Touchmonitor The following ti ps will help keep your Elo Entuitive touchmonitor functioning at the opti mal level. • T o avoid risk of electric shock, do not disasse mble the brick supply or display unit cabinet. The unit is not user servicea ble. Rem ember to unplug the displa[...]

C-33 A P P E N D I X C T ECHNICAL S PECIFICA TIONS Compatible Video Modes Y our Elo Entuitive touchmonitor is compatible with the following sta ndard video mode s: Mode Resolution H. Frequency (kHz) V. Frequency (Hz) V G A 720 x350 31,470 70 V G A 7 20 x 4 00 31,470 70 V G A 64 0 x 48 0 31,470 6 0 M A C 64 0 x 48 0 35,000 6 6 VESA 6 4 0 x 4 8 0 37,[...]

C-34 Elo Entuitive T ouchmonitor User Guide Touchmonitor Specifications T a ble C.1 17" LCD T ouchmonitor (ET17X7L-XX WF-1) Specifications Display T ype Active matrix, thin film tra nsistor (TFT), liquid crystal display Size 17-inch di agonal 338 x 270 mm useful screen area Pixel Format 1280 x 1024 T ouchscreen 0.125-inch IntelliT ouch a nd Ac[...]

C-35 T a ble C.2 IntelliT ouch T ouchmonitor Specifications Mecha nical Positional Accuracy Sta ndard devi ation of error is less tha n 0.080 in. (2.03 mm). Equates to less tha n ±1%. T ouchpoint Density More tha n 100,000 touchpoints/in 2 (15,500 touchpoints/cm 2 ). T ouch Activation T ypically le ss tha n 3 ounces (85 gra ms). Force Surfa ce Dur[...]

C-36 Elo Entuitive T ouchmonitor User Guide Environmental Chemical Re sista nce The a ctive area of the touchscreen is resista nt to all chemicals that do not affect gla ss, such a s: Acetone T oluene Methyl ethyl ketone Isopropyl alcohol Methyl alcohol Ethyl a cetate Ammoni a-based gla ss clea ners Ga soline Kerosene V inegar Electrostatic Meets L[...]

C-37 T a ble C.3 AccuT ouch T ouchmonitor Specification s Mecha nical Construction T op: Polyester with outside hard-surfa ce coating with clear or a ntiglare finish. Inside: T ra nsparent conductive coating. Bottom: Gla ss substrate with uniform resistive coating. T op a nd bottom layers separated by Elo-patented separator dots. Positional Accurac[...]

C-38 Elo Entuitive T ouchmonitor User Guide 17" LCD Touchmonitor (ET17X7L-XXWF-X)Dimensions NOTES FOR ALL Material: Wood: ∅ 4.5 holes thru for M4 screws with nuts or screws for wood ∅ 4mm. MOUNTING Sheet metal: Concealed head threaded studs M4 with nuts. OPTIONS: 1767L 1747L R5.4 346 278 338 Viewable 270 Viewable note: Add 3.5mm to each me[...]

39 R EGULA TOR Y I NFORMA TION I. Electrical Safety Information: A) Compli a nce is required with respect to the voltage, frequency , a nd current require ments indicated on the ma nufa cturer’s la bel. Connection to a different power source tha n those specified herein will likely re sult in improper operation, da mage to the equi pment or pose [...]

40 Elo Entuitive T ouchmonitor User Guide This Information T echnology Equipment (ITE) is required to have a CE M ark on the ma nufa cturer’s la bel which mea ns that the equipment ha s been tested to the following Directives a nd Sta ndards: This equi pment has been tested to the require ments for the CE M ark a s required by EMC Directive 89/33[...]

41 "This a pplication of this monitor is restricted to speci al controlled luminous environment. This screen surfa ce trend to reflect a nnoying light of lamps a nd sunlight. T o avoid these reflections the monitor should not be positioned in front of a window or directed to luminaries. The monitor is in compli a nce with Reflection Cla ss III[...]

42 Elo Entuitive T ouchmonitor User Guide W ARRANTY Except a s otherwise stated herein or in a n order a cknowledgment delivered to Buyer, Seller warra nts to Buyer that the Product shall be free of defects in materi als a nd workma nshi p. The warra nty for the touchmonitors a nd components of the product is 3 years. Seller make s no warra nty reg[...]

43 THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF W ARRANTY . EXCEPT FOR THE EXPRESS W ARRANTY SET FOR TH ABOVE, SELLER G RANTS NO OTHER W ARRANTIES, EXPRESS OR IMPLIED BY ST A TUTE OR OTHER WISE, REGAR DING THE PRODUCTS, THEIR FIT NESS FOR ANY PURPOSE, THEIR QUALITY , THEIR MERCHANT ABILITY , THEIR NONINFRINGEMENT , OR OTHE[...]

I N D E X - 44 F Flesh T one, 26 G Gloss, AccuT ouch, 37 Gloss, IntelliT ouch, 35 H Haze, AccuT ouch, 37 Hue, 26 I Image Information, 27 Image problem, 27 Image, scrolling, 28 Image, unstable, 28 Image, vertical flickering, 28 Installation a nd Setup, 3 Installing the Driver Software, 18 Installing the Serial T ouch Driver , 19 Installing the Seri [...]

I N D E X - 45 OSD Ti meout, 26 OSD Up/Down, 26 OSD Power, Respond, 27 Out of Range display , 27 P Pa nel Cut Outs, 6 Pha se, 26 Pixel Format, 34 Positional Accura cy , AccuT ouch, 37 Positional Accuracy , IntelliT ouch, 35 Power Switch, 24 Precautions, 1 Product Overview, 4 R Rear View, 4 Recall Defaults, 25 Regulatory Information, 41 Remote OSD B[...]

© 2005 Elo T ouchSystems Inc. Printed in USA Check out Elo’s Web site! www.elotouch.com Get the latest... • Product information • Specifications • News on upcoming events • Press releases • Software drivers Getting in T ouch with Elo To find out more about Elo’s extensive range of touch solutions, visit our Web site at www.elotouch.c[...]