Elo TouchSystems 1749L manual

E lo Entuitiv e T ouchmonitor User Guide F or 17" LCD Modular Kiosk T ouchmonitors 174 6 L/17 49 L Series Re vision B[...]

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iii Copyright © 200 5 Elo T ou c h Systems Inc. All Rights Reserved . No part o f th is publi cation may be re produ ced , tran smitted , tran scribed, stored in a re trie val s y ste m, or transl ated in t o any l a nguage or co mputer l angua ge, in a ny for m o r b y any means, i n cludi ng, b ut no t limite d to , elec tron ic, m ag netic, opt[...]

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1-1 C HAPTER 1 C HAPTER 1 I N TR ODUC TION Congr atula ti ons on your purc hase of an Elo TouchSystems Entuit ive t ouchmoni tor. Your new touchmon itor combines the relia ble p e rf ormance of E lo’s touc h technolo gy with the latest a dvances in LCD display design . This com bination of featur e s create s a natura l flo w of inf or ma tion be[...]

1- 2 Elo Entuitive Touchmonitor User G uid e • Au to adj ustm ent capabi lity • Hi gh q ua l ity full screen re-sca l ing • Multi lingual OS D m enus in five l anguages: English, F rench, Ge rman, Spa nish and Japa ne se . • Se r i al and USB to uc h interf ace (US B requi r es Windows 98, 200 0, Me or XP. ) • Pa tente d touch te chnology[...]

2-3 C HAPTER 2 C HAPTER 2 I NSTA LLATION AND S ETUP T his chapt er discusse s how to install your LCD touchmonito r and h ow to install E lo To uchSyst e ms d r i ve r software. Un pac king Y o ur T o uchm onitor Check tha t the foll owing 10 i tems are prese nt and in good condit ion: LCD Display European monitor power cab le Monitor power cab le [...]

Detail A Product Overview Main Unit 17 46 L F ront-Mount 174 9 L Front -Mount Rear View 17 46L 1749L Bottom View (174 9 L shown) See Detail A 2-4 Elo Entuitive Touchmon i to r User Guide[...]

At taching th e L-Bracket s Depe nding on your mount ing sc heme, u se the L-b racke ts or the V ESA 7 5/100mm s tanda rd holes lo cated on the bac k of th e kiosk monit or or the integrated M4 threaded holes. See page 15 for VESA mounting inf orm ation. N OT E : Y ou will need a screwdrive r to at tach the L-br ackets. Yo ur kiosk touch monitor co[...]

174 6 L /1749L Option 1 Panel Cut Outs 2-6 Elo Entuitiv e Touchmonitor U ser Guid e 174 6 L /1749L Option 2[...]

T ouch I n terface Con nection Your touchmonitor comes with the following touchscreen connector cables: Se rial (R S-23 2) cable and USB c able. ( For W i nd o w s 98, 2000 , M e an d XP syst ems only .) T o se t up this disp lay , pl eas e refer to the fol lo w ing figure s and pr ocedur es: Serial or USB Connection Th e fol lo wi ng il lustra tio[...]

STEP 1-Conn ect ing the Video Cable or 29-pin D VI-I cable • Con nect the 15-p in video cable (th e ferri te bead end) to the vide o port o n your PC. • Con nect the othe r e nd of t he vi deo cable to the video conn ector on yo ur touch mon itor. • Sec ure the ca ble to yo ur touc hm onit or and P C by tur ning the sc re w s on th e conn ect[...]

STEP 2-Connecting the Serial or USB Touchscreen Cable • Connect the female end of the serial (RS-232) cable to the serial port on your • Co nnect the male end o f t he serial cable to the ser ial t ouchscr een conn ec tor • Sec ure the ca ble to your touc hm onit or and PC by tur ning th e screw s on the conn ector . PC, or connect the USB to[...]

S TE P 3 -Co nn ec tin g t he OSD Remote Ca bl e Connect the 6-pin Remote OSD DIN cable to the black Remote OSD port • of the monitor. ET1749L shown (ET1746L does not have DVI-I connector) OSD REMOTE[...]

STEP 4-Connecting the P ower C able Depe ndin g on wher e you li v e, you w ill us e eithe r the Euro pean or US /Ca na dia n po w er c able . • Con nect the fem ale end o f the po we r c able to the • N OT E : T o protect your equipme nt against risk o f dam age fr om electr ical sur ges in the power line, plug the tou chmonit or’ s pow er c[...]

O ptimiz ing the LCD Disp l a y T o ensur e t he LCD displa y works well with your compute r , confi gure the d isplay mode of your gr aphic card to make it less than or equal to 1 280 x 1024 re solu tion(1280x1024 is highly recommended), a nd make sure the timing of the PC video graphic card is compatible with the LC D d isplay. R efer to Appendix[...]

VES A Mou nt ing I nter fac e Your monitor has standard VESA mounting holes on the rear of the unit. The holes are spaced at 75mm and 100mm standard separations. T he followi ng companies provid e VESA mounting devic e s compati ble with y our to uc hmonit or: Ergot ron 80 0-888- 8458 65 1-681- 7600 www.ergot ron.com In n ovative O f f ice Pr oduc [...]

In stalling the D river S oftw are E lo To uchSyst e ms p r ov ides driv e r software t hat all ows your tou chmonito r to wo rk with your comput er. Dr ivers are l ocated o n the enclose d CD-ROM for the fol lowing operating syste m s : • Wi ndows XP • Wi ndows 2000 • Wi ndows Me • Wi ndows 9 8 • Wi ndows 95 • Wi ndows NT 4. 0 Addition[...]

In stal ling th e Se ria l T ouch D ri ver I ns t allin g t he S eri al T ouc h Dr iver for Wind ows XP, Windows 2000, Me, 95/98 an d N T 4.0 N OT E : F or Windows 20 00 and NT 4.0 you m us t hav e adminis t rat or acces s rights to inst all t he dr i v er. 1 Ins e rt the Elo CD-ROM in your computer ’ s CD-ROM d r i ve . 2 If the Auto Start fe at[...]

I ns t allin g t he S eri al T ouc h Dr iver for MS- DO S an d W i ndo ws 3.1 Yo u must have a DOS mo use dr iver (MOUSE.COM) i nstall e d for your mouse i f you wish to contin ue using your mouse along with your touchmoni tor in DOS. T o in stall Windows 3. x an d MS-DOS from Win dows 95/98, follow t he d irecti ons below: 1 Ins e rt the Elo CD-RO[...]

In stal li ng the US B T o uch Dri ve r In stal ling the US B T o uch Drive r fo r Wind o w s XP, Windows 2000, Me and 9 8 1 Ins e rt the Elo CD-ROM in your computer ’ s CD-ROM d r i ve . If W i ndows 98, Windows M e or Windows 2000 starts the Add New Hard war e W izard: 2 Choose Next . Select “Search f o r the b e st driver f or your device (R[...]

2-18 Elo Entuitiv e Touchmonitor U ser Guid e[...]

3-1 9 C HAPTER 3 C HAPTER 3 O PERA TION Abo ut T ouc hmon i t or Ad jus t men ts Yo ur tou c hmonito r wil l unlikely requir e adjust m ent. Varia tions i n video out put and a pplica tion may requi re adjustm ents to your touchmonit or to optimize the q uality of the displa y. For be st perfor ma nce, your touchmon itor should be op erating in na [...]

3-20 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e Remote OSD Buttons Co nt ro l F u nc tio n ME N U Men u Display /Ex it s the OSD menu s. Br ightness/ Plus/C lockwi se 1. Adjust brightness of the OSD. 2. Increase value of the adjustment item. 3. Select item clock wise. Minus Co unter-clock wise 1. D ecrease v alue of the ad ju[...]

Controls the picture contrast. Controls the picture brightness. Controls the vertical position. Controls the horizontal position. Recalls factory settings of the image parameters. Using these icons, you can select one of the preset color temperatures (9300 K/6500 K/5500 K/7500 K). Confirm your choice by pressing the SELECT button. If you want to ch[...]

Controls the vertical fine adjustment. Controls the horizontal fine adjustment. Adjusts the horizontal position of the OSD menu. Adjusts the vertical position of the OSD menu. Determines how long (in seconds) the OSD menu waits before closing automatically after no action has been performed. Automatically selects the optimal settings for image para[...]

4-2 3 C HAPTER 4 C HAPTER 4 T R OUBLESHOO TING If you are exper ien cing tro uble w ith yo ur touc hmonitor, r efer t o the f ollowing t able. If the probl em per sists, plea se contac t your lo c al de a ler or our servic e cent er. Sol ut i o ns t o Common Probl ems Problem Sugg esti on( s) No im a ge appea rs on scr een . Chec k that al l the I [...]

4- 24 Elo Entuitive Touchmon itor User Guide Ima ge has ver tical f licke ring l i n e bars. Use “ Phase ” to make a n adjust ment. Chec k and reco nfigu re the di spla y mo de of t he verti cal re fr esh rate of your graph ic car d to mak e it co mpat ible with the LC D dis pla y. Ima ge is uns table and flicke ring Use “ CLOC K ” to m ake[...]

A-25 A PPENDIX A C HAPTE R 4 N ATIVE R ESOLU TION T he native resol ution of a monit or is th e resolutio n l e vel a t which the LCD p anel is designe d to perfor m best. For the Elo LCD touchmon itor, the native re solu tion is 1280 x 1024 for the SXGA-17 inch siz e. In almost all cas e s, screen i mages look best when vie wed at their nati ve re[...]

A- 26 Elo Entuitive Touch monitor User Guid e As an exampl e , a S VGA resol ution LCD pane l ha s 800 pixels horiz ontally by 6 00 pi xels verticall y. Input video is als o re presented by the same terms. XGA i nput video ha s a format of 1 024 pixe ls horizontally by 768 pixe ls vertical ly. When the input pixels c ontaine d in the vid e o inpu t[...]

B-27 A PPENDIX B C HAPT E R 4 T O UC HMONI TOR S AF ET Y T his manual cont ains inf ormation tha t is import ant for the prope r setup and ma intena nce of your touchmon itor. Before se tting u p and poweri ng on your new t ouchmoni tor, read thr ough this manua l, especia lly Cha p te r 2 (Insta llation) , and Cha pter 3 (O pera tion). 1 T o re du[...]

B - 28 Elo Entuitive Touchmoni to r U ser Guide Ca re an d Ha nd ling of Y our T ouc hm onitor T he followi ng tips will help keep your Elo Entuit ive touch monitor function ing at the optimal level. • T o avoid risk of e lectric sho c k, d o not di sassemble the bric k supply or d isplay unit cabine t. The unit is not use r ser viceable. Re memb[...]

C- 29 A PPENDIX C C HAPTER 4 T EC HN ICA L S PE CIFI CAT IONS Co mpatib le Video Modes Y ou r Elo E ntuit i v e touc hm onito r is comp a tible wi th th e follo wing st anda rd video mo des: VGA 720 x 400 31,470 70 VGA 640 x 480 31,470 60 MAC 640 x 480 35,000 66 VESA 640 x 480 37,860 72 VESA 640 x 480 37,500 75 VESA 800 x 600 35,160 56 VESA 800 x 6[...]

T ouchmonitor Specifications T able C.1 17" LCD T ouchmonitor (ET1746L/ET1749L) Specifications Display Type Size Pixel Format Touchscreen Colors Display Brightness Back-light Lamp Life Viewing Angle Contrast Ratio Display Response Time Environment Mechanical Electrical Agencies[...]

C-31 Ta bl e C . 2 IntelliTouch Tou chmonitor Specific ations Me chanical Positional Accuracy S t a ndard de via tion of error is l ess tha n 0.080 i n. (2. 03 mm). Equ ate s to le s s than ± 1% . Touc hpoi nt Dens ity Mor e than 10 0,000 t ouchpoi nts/in 2 ( 15,50 0 tou chp oints /cm 2 ). To uch A ct ivat io n Force Ty pical ly les s than 3 ounce[...]

C- 3 2 Elo Entuitive To uchmonitor Us er G uide Environmental Chemical Resist ance Th e acti ve area of th e tou chs creen is r esist ant to a ll che m ica ls th a t do no t affe ct glas s, suc h as: Ac etone To luene Met hyl ethyl ketone I so propyl alc ohol Met hyl alcoh ol Ethy l acet ate Am mo ni a- bas ed gl ass cl ea n ers Gas olin e Kero s e[...]

C-33 17" LCD T o uchmonitor (ET1746L/ET1749L)Dimensions NOTES FOR AL L MOUNTI NG OPTI ONS : Material: W ood: Ø4.5 h oles thru f or M4 sc rews with nu ts or screws for w ood Ø4mm. Sheet meta l: Concealed hea d threaded studs M4 with n uts. 17 46L 17 49L[...]

C HAPTER 4 R EGU LATOR Y I NFORMA TION I . Ele ctrical S afety Information: A) Com p lian c e is re qu ir ed w ith res pec t to the vo lt ag e, fr eq uen cy , a n d cur re n t re quire ment s i ndica ted on t he man ufa cturer’ s labe l. Conn ecti on to a diff erent po wer s ource than those speci fied herei n wil l li kely resul t in improp er o[...]

35 This In for mat ion T echn ology Equipmen t (ITE) is req ui re d to h av e a CE Mark on th e manuf actur er’s lab el w hich means that the equi pment has b een t este d to the fo llo wi ng Dir ecti ves an d Sta nda rds : This e quipmen t has been te sted to the re quire ments fo r the CE Mark as req uired b y EM C Direc tiv e 8 9/ 3 36/EEC ind[...]

"This application of this monitor is restricted to special controlled luminous environment. This screen surface trend to reflect annoying light of lamps and sunlight. To avoid these reflections the monitor should not be positioned in front of a window or directed to luminaries. The monitor is in compliance with Reflection Class III according t[...]

37 C HAPTER 4 W AR RANTY E xcept a s otherwis e stated herein or i n an order acknowle dgment deli ve re d to Buy er, S ell er w arran ts to Bu yer that th e Pr oduct shall be free of defec ts in ma teri als and workmanship. The warra nty for the touchmonitor s a nd com ponents of th e product i s 1 year. Se ller makes no warr anty rega rding the m[...]

38 Elo Ent u itive Touchmonitor User Guide T H ES E REM EDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH AB OVE, SELLER GRANTS NO OTHER WARRANTIES, EX PR ES S OR IMPLIED BY S TATUTE OR OTHERWISE, REGARDING T H E P R ODUCTS, THEIR FITNESS F OR ANY PURPOSE, T H EIR QUALITY, THEIR MERCHA[...]

Index-39 I NDEX Numerics 17" LCD T ouchmonitor(ET1749L) Dimension, 33 A About the Product, 1 About T ouchmonitor Adjustments, 19 Additional Color setting, 22 Agencies, 30 Attaching the L-bracket, 5 B Back-light Lamp life, 30 Bottom View , 4 Brightness, 20,21 C Care and Handling of your T ouchmonitor , 28 Chemical Resisiance, IntelliT ouch, 36 [...]

T T echnical Specifications, 33 T ouch Activation Force, IntelliT ouch, 31 T ouch Inter ference Connection, 11 T ouch not working, 28 T ouchmonitor safety , 27 T ouchmonitor Specification, 30 T ouchpoint Density , Intellitouch, 31 T roubleshooting, 23 U Unpacking Y our T ouchmonitor , 3 Using the On-Screen Display(OSD) Menus, 19 UXGA, 25 V VESA mou[...]

Chec k out Elo's W eb site! www .elotouc h.com Get the latest... • Pr oduct inf ormation • Specifications • News on upcoming e vents • Press releases • Software drivers Getting in T ouch with Elo T o find out more about Elo’ s extensive range of touch solutions, visit our W eb site at www.elotouch.com or simply call the office near[...]