Epson WorkForce Pro WF-5690 DWF manual

User’s Guide NPD4934-02 EN[...]

Copyright and Trademarks Copyright and Trademarks No part of this publication may be re produced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical , photocopyi ng, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to t[...]

Microsoft ® , Windo ws ® , and Windows Vista ® are registered trademarks of Microsoft Corporation. Apple, Macintosh, Mac OS, OS X, Bonjour and TrueType are tr ademarks of Apple Inc., registered in the U.S. and other countries . Apple Chancery, Chicago, Geneva, Hoefle r Text, Monaco and New York are trademarks o r registered trademarks of Apple, [...]

Redistribution and use in source and binary forms, with or with out modification, are perm itted prov ided that t he following conditions are met: 1. Redistributions of source code must retain the above copy right notice, this list of conditions and the following disclaimer. 2. Redistributions in bi nary form must reproduce the above copyright noti[...]

Contents Copyright and Trademarks C o p y r i g h t a n d T r a d e m a r k s ................... 2 Introduction W h e r e t o F i n d I n f o r m a t i o n ................... 9 A v a i l a b l e F e a t u r e s .......................... 9 C a u t i o n , I m p o r t a n t a n d N o t e ...... .......... 1 0 O p e r a t i n g S y s t e m V e r s [...]

Scanning to Document Cap ture Pro (For W i n d o w s o n l y ) ....................... .. 6 1 S c a n n i n g t o a c o m p u t e r ( W S D ) ............. 6 2 S c a n m o d e m e n u l i s t ......... ............ 6 3 S c a n n i n g f r o m Y o u r C o m p u t e r .... ........... 6 3 Settings for Access Control (For Windows o n l y ) ....... ...[...]

A l i g n i n g t h e P r i n t H e a d .................... 1 3 0 Using the Print Head Alignment utility for W i n d o w s ............................ 1 3 0 Using the Print Head Alignment utility for M a c O S X ............................ 1 3 0 U s i n g t h e c o n t r o l p a n e l .................. 1 3 1 M a k i n g N e t w o r k S e r v i [...]

Troubleshooting for Scanning Problems Indicated by Messages on th e LCD S c r e e n o r S t a t u s L i g h t ..................... 1 7 2 P r o b l e m s W h e n S t a r t i n g a S c a n .............. 1 7 2 H o w t o u n b l o c k D o c u m e n t C a p t u r e P r o ...... 1 7 3 Using the Automatic Document Feeder (ADF) ..........................[...]

Introduction Where to Find Information The latest version of the fol lowing manuals are available on the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/ (outside Europe) ❏ Start Here (paper): Provides you with an introducti on to the product and services. ❏ Important Safety I nstructions (paper): Provides y[...]

WF-4630 WF-4640 WF-5620 WF-5621 WF-5690 Scan to a networ k folder Scan to an email Forward fax to a network folder Forward fax to an email Australia and New Zealand only Australia and New Zealand only ✓✓ LDAP * -- ✓✓ IPsec/IP Filtering - - ✓✓ Access Control - - ✓✓ Confidential job printing - - ✓✓ * For more details, see the onli[...]

❏ Windows Server 2008 refers to Windows Server 2008 Stan dard Edition, Windows Server 2008 Enter prise Edition, Windows Server 2008 x64 Standard Edition, an d Windows Server 2008 x64 Enterprise Edition. ❏ Windows Server 2008 R2 refers to Windows Server 2008 R2 Standard Edition and Windows Server 2008 R2 Enterprise Edition. ❏ Windows Server 20[...]

Important Instructions Safety Instructions Read and follow these instructions to en sure safe use of this pr oduct. Make sure you keep this guide for future reference. Also, be sure to follow all warni ngs and instruct ions marked o n the produc t. ❏ Use only the power cord supplied with the product and do not use the cord with any other equipmen[...]

Setting up/using the product ❏ Do not block or cover the vent s and openings in the product. ❏ Use only the type of power source indicated on the product’s label. ❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off. ❏ Avoid electrical outlets controlled by wall switches or auto[...]

❏ Always turn the product off using the P button. Do not unpl ug the product or turn off t he power at the o utlet until the LCD screen has turned off completely. ❏ Before transporting the produc t, make sure th at the prin t head is in the home (far right) position and the ink cartridges are inserted into the slots. ❏ If you are not going to[...]

❏ Unused postage stamps, pre-stamped postcards, and ot her official postal items bearing valid postage ❏ Government-issued revenue stam ps, and securities issu ed according to legal procedure Exercise caution when copying the following items: ❏ Private marketable securities (stock certificates, neg otiable notes, chec ks, etc.), monthly passe[...]

Getting to Know Your Product Note: The illustrations in this ma nual are from a similar product model. Although they ma y diff er from your actual product, the method of operation is the same. Product Parts a. ADF cover b. Automatic Document Feeder (ADF) c. Edge guide d. ADF input tray (place your originals here to be copied) e. ADF output tray (yo[...]

a. Edge guides b. Stopper c. Output tray extension d. Output tray e. Edge guides f. Rear paper feed g. Feeder guard a. Document cover b. Scanner glass c. Control panel d. External interface USB port User’s Guide Getting to Know Your Product 17[...]

a. Ink cartridge slots b. Front co ver c. Print head a. LINE port b. EXT. po rt c. USB port d. LAN port e. Service USB port * f. Maintenance box g. Rear cover h. AC inlet * USB port for future use. Do not remove the sticker. User’s Guide Getting to Know Your Product 18[...]

Guide to the Control Panel Note: ❏ Control panel design varies depending on location. ❏ Although the co ntrol panel d esign and what displaye d on the LCD screen such as menu names and option names may differ from your actual product, the method of operation is the same. WF-4640 Series/WF-5690 Series WF-4630 Series/WF-5620 Series Buttons/Lights[...]

Buttons/Lights Function f- LCD screen displays menus. If your product ha s a touch panel, you can scroll the screen by swiping the LCD screen. Try swiping a little ha rder if the touc h panel is slow to respo nd. Returns to the Home screen if no operations are made for a few minutes. g Cancels/returns to the previous menu. h Shows the Status Menu. [...]

Icons Description Indicates that unread or unprinted fax data is stored in the product. When you ha ve made settings to save received faxes on a computer or externa l storage device, this icon also indicates that received faxes have no t been saved on the computer or the storage device. Indicates the fax memory usage. Indicates the fax memory is fu[...]

Icons for each mode Icons Description Enters Copy mode. & “Copying” on page 38 Enters Scan mode. & “Scanning from the Control Panel” on page 59 Enters Fax mode. & “Faxing” on page 74 Opens Preset screen. Enters Memory Device mode. Shows the registered contact lis t for scanning and faxing. & “Making Contact List Settin[...]

Icons on the Software Keyboard for the LCD Screen You can enter characters and symbols from the software keyboa rd to register a contact, make network settings, and so on. The following icons are displaye d on the soft ware keyboard screen. Note: Available icons va ry dependin g on the se tting item . Icons Description Switches between upper case a[...]

Paper and Media Handling Introduction to Using, Loading, and Storing Media You can achieve good results with most types of plain pa per. However, coated papers prov ide superior prints because they absorb less ink. Epson provides special papers that are formulated for the ink used in Epson ink jet products, and recomm ends these papers to ensure hi[...]

Media Type Size Loading capacity (sheets or height) Automatic 2-sided printing Paper cassette 1 or Paper cassette Paper cassette 2 *1 Rear paper feed Plain Paper *2 Legal 27.5 mm 27.5 mm 1 - Letter 27.5 mm 27.5 mm 80 *3 ✓ A4 27.5 mm 27.5 mm 80 *3 ✓ B5 27.5 mm 27.5 mm 80 *3 ✓ A5 27.5 mm - 80 *3 - Executive - - 80 *3 - A6 - - 80 *3 - User Defin[...]

Media Type Size Loading capacity (sheets or height) Automatic 2-sided printing Paper cassette 1 or Paper cassette Paper cassette 2 *1 Rear paper feed Epson Matte Paper - Heavyweight A 4 --2 0 - Epson Premium Glossy Photo Paper A 4 --2 0 - 13 × 18 cm (5 × 7 in.) --2 0 - 10 × 15 cm (4 × 6 in.) --2 0 - 16:9 Wide (102 × 181 mm) --2 0 - Epson Premi[...]

For this paper LCD paper type Preprinted paper *1 Preprinted Letterhead *1 Letterhead Colored paper *1 Color Recycled paper *1 Recycled Epson Bright White Ink Jet Paper *1 plain papers Epson Ultra Glo ssy Ph oto Paper Ultra Glossy Epson Premium Glossy Ph oto Paper Prem. Glossy Epson Premium Semigloss Photo Paper Prem. Semigloss Epson Photo Paper, G[...]

For this paper Printer driver paper type Thick pa per Thick- Paper Envelopes Envelope Note: The avail ability of special m edia varies by location . For the latest i nformation on media avail able in your area, contact Epson support. & “Technical Support Web Site” on page 202 Loading Paper into the Paper Cassette Follow these steps to load [...]

Note: When using Legal-size paper, extend the pa per cassette as shown in the illustration. C Slide the edge guide to adjust to the paper size you will use. D Load paper toward the edge guide with printable side face down, and ch eck that the paper is not sticking out from the end of the cassette. Note: ❏ Fan and align the edges of the pa per bef[...]

E Slide the edge guides to the ed ges of the paper. Note: ❏ For plain paper, do no t load paper above the H arrow mark inside the edge guide. For Epson special media, make su re the number of sh eets is less than the limi t specified for the media. & “Selecting Paper” on page 24 ❏ When you a re loading pa per in paper cassette 2, reatta[...]

Note: ❏ Leave enough space in front of the prod uct for the paper to be fully ej ected. ❏ Do not remove or insert the paper ca ssette while th e product is operating. Loading Paper and Envelopes into the Rear Paper Feed Follow the steps be low to load p aper and envel opes into the rear pape r feed: A Slide out the output tray, and raise the st[...]

D Load paper with the printable side up, at the center of the rear paper feed. Note: ❏ The printable side is often whiter or brighter than the other side. ❏ When loading envelopes, load the short ed ge first with the flap facing down. ❏ Do not use envelopes that are curled or f olded. ❏ Flatten the envelope and the flaps before loading. ❏[...]

Note for paper with binding holes: You can use pre-pu nched paper with binding holes on one of the long edges. Do not load the paper with the binding holes along the top or the bottom. ❏ Available sizes are A4, A5, B5, Letter and Lega l. ❏ Load one sheet of paper at a time. ❏ Automatic 2-sided printing is not available. ❏ Make sure you adju[...]

Capacity 35 sheets or 3.5 mm or le ss (A4, Letter)/ 10 sheets (Legal) * You cannot automa tically scan both sides of the p aper at this size. c Important: To prevent paper jams, avoid the following do cuments. For these type s, use the scanner glass. ❏ Documents held together with paper clips, staples, etc. ❏ Documents that have tape or paper s[...]

D Slide the edge guide until it is flush wit h the originals. Note: For 2-up or 4-up Copy layout, place the original as shown. Make sure the orient ation of the original matches the Document Orientation settings. Scanner glass A Open the document cover and place your or iginal face-down on the scanner glass. User’s Guide Paper and Media Handling [...]

B Slide the original to the corner. Note: See the following sections if any proble ms occur with the scanning area or the scanning direction when using EPSON Scan. & “The edges of your original are not scanned” on page 176 & “Multiple documents are scanned into a single file” on page 176 C Close the cover gently. Note: When there is[...]

Access Control This function is only supported by WF-5620 Series and WF-5690 Series. Administrator can restrict users/groups of printing/cop ying/scanning/faxing by setting Access Control. When this setting is valid, user authentication is necessary by en tering password. Administrator can register up to 10 users/ groups in total. For details, refe[...]

Copying Copying Documents Basic copying Follow the steps be low to copy do cuments. A Load paper. & “Loading Paper into the Pa per Cassette” on page 28 & “Loading Paper and Envelop es into the Rear Paper Feed” on pag e 31 B Place original. & “Placing Originals” on page 33 C Enter Copy mode from the Home menu. D Enter the num[...]

Printing Printing from the Control Panel Follow the steps below to print fro m the control panel with out using a com puter. You can print data from an external USB device. Printing a JPEG file A Load paper. & “Loading Paper into the Pa per Cassette” on page 28 & “Loading Paper and Env elopes into the Rear Paper Feed” on page 31 B I[...]

A Load paper. & “Loading Paper into the Pa per Cassette” on page 28 & “Loading Paper and Env elopes into the Rear Paper Feed” on page 31 B Insert a memory device. C Select Memory Devi ce from the Home menu. D Select PDF or TIFF . E Select the file you want to print. F Check the file informatio n, and then press Proceed . G Enter the[...]

Note for Windows users: ❏ Your printer driver automatically finds and installs the latest version of the prin ter driver from Ep son’s Web site. Cli ck the Software U pdate button in your printer driver’ s Maintenance window, and then follow the on-screen instructions. If the button do es not appear in the Maintena nce window, point at All Pr[...]

From the shortcut icon on the taskbar Right-click the product icon on the taskbar, then sel ect Printer Settings . To add a shortcut icon to the Windows taskbar, first acce ss the printer dri ver from the desktop as described above. Next, click the Maintenance tab, and then click the Extended Settings button. In the Extended Settings window, select[...]

D Enter the User Name and Password and then click OK . Note: If you do not know the user name and pa ssword, contact your printer administrator. E Click OK , and then close the Printer an d Option Information screen. Accessing the printer driver for Mac OS X The table below describe s how to access the printer driver dialog. Dialog Box How to Acces[...]

Basic product settings for Windows Note for the WF-5 620 Series /WF-5690 Series: When the printer’s Acce ss Control is set to On , you need to enter your user name and password on the printer driver before sending a print job. & “Access Control settings for Windows” on page 42 A Open the file you want to pri nt. B Access the printer se tt[...]

G Select the appropriat e Paper Type sett ing. & “Paper type settings from the printer driver” on page 27 Note: Print quality is automatically adju sted for the selected Paper Type. H Select the appropriate Quality setting. Note: If you are printing high-density data on plain paper, letterhead, or preprint ed paper, select Standard-Vivid to[...]

B Access the Print dialog box. & “Accessing the printer driver for Mac OS X” on page 43 Note: If the simplified dialog bo x is d isplayed, click the Show Details button (for Mac OS X 10.8 or 10.7) or the d button (for Mac OS X 10.6 or 10.5.8) to extend this dialog box. C Select the product you are using as the Printer setting. Note: Dependi[...]

F Select Print Settings from the pop-up menu. G Select the appropriate Paper Source set ting. H Select the appropriate Media Type setting. & “Paper type settings from the printer driver” on page 27 I Select the appropriate Print Quality setting. Note: If you are printing high-density data on plain paper, letterhead, or preprinted paper, sel[...]

A Press to disp lay the Status Menu. B Select Job Monitor , then Print Job . Ongoing jobs and jobs that are standing by are shown in the list. C Select the job that you want to cancel. D Press Cancel . For Windows Note: You cannot can cel a print job that has be en completely sent to the product. In this case, cancel the print job by using the prod[...]

C Click the Delete button to cancel the print job. For Mac OS X 10.8: Click the button to cancel the p rint job. Other Options Product presets (For Windows Only) Printer driver pr esets make printi ng a snap. You can al so create preset s of your own. Product settings for Wind ows A Access the printer se ttings. & “Accessing the printer drive[...]

2-sided printing Use the printer dri ver to print on both si des of the paper. Note: ❏ This feature may not be av ailable at some settings. ❏ The loading capacity differs during 2-sided printing. & “Selecting Paper” on page 24 ❏ Only use papers that are suitable for 2-sided p rinti ng. Otherwise, the printout quality may deteriorate .[...]

Product settings for Wind ows A Access the printer se ttings. & “Accessing the printer driver for Windows” on page 41 B Select the appropriate 2-Sided Print ing setting. Note: Depending on the driver version, the 2-Sided Printing se tting may bec ome available when you select the che ck box. When using automatic printing, make sure the Auto[...]

Fit to page printing Lets you automatically enlarge or red uce the size of your do cument to fit the paper size select ed in the printer driver. Note: This feature may not be av ailable at some settings. Product settings for Wind ows A Access the printer se ttings. & “Accessing the printer driver for Windows” on page 41 B Select Reduce/Enla[...]

Pages per Sheet printing Lets you use the printer driv er to print two or four pages on a si ngle sheet of paper. Note: This feature may not be av ailable at some settings. Product settings for Wind ows A Access the printer se ttings. & “Accessing the printer driver for Windows” on page 41 B Select 2-Up or 4-Up as Multi-Page i n the Main ta[...]

Anti-Copy Pattern printing (for Windows Only) This function allows you to print a document as a copy -protecte d document. Whe n you try to copy a copy-pro tected document, the string that you added as the anti-copy pattern is printed several times on th e document. Note: This feature may not be av ailable at some settings. A Access the printer se [...]

Watermark printing (For Windows Only) This function allows you to print a text-based or image-based watermark on your document. Note: This feature may not be av ailable at some settings. A Access the printer se ttings. & “Accessing the printer driver for Windows” on page 41 B Click Watermark Fe atures on the More Options tab, and then sele [...]

Header/Footer printing (For Windows Only) This function allows you to print user name, computer name, date, time, or collate number, at the top or bottom of each page in a docume nt. A Access the printer se ttings. & “Accessing the printer driver for Windows” on page 41 B Click Watermark Fe atures on the More Options tab, select Header/Foot[...]

D Make the necessary settings. E Click OK to close t he printer settings screen and send the pri nt job. F Go to the prin ter, press on the control panel and select Confidential Job . G Enter your user name and select the job you sent. H Enter the password you set, and then press one of the x buttons to start printing. Administrator Settings for Pr[...]

B Windows 8, 7, Server 2008, and Server 2012: Right-click on the product , or press and hold the product, select Printer properties , Optional Settings , and then select the Driver Se ttings button. Windows Vista and Server 2008: Right-click the icon for your product, click Optional Setti ngs , and then click the Driver Se ttings button. Windows XP[...]

Scanning Scanning from the Control Panel You can scan documents and send the scanned image from th e product to a connected co mputer, a memory device, a network folder, and send the scanne d image by attaching to an email. Note: ❏ Depending on the product, Scan to Network Folder/FTP and Scan to Em ail functions may not be supported. & “Ava[...]

A Place original. & “Placing Originals” on page 33 B Enter Scan mode from the Home menu. C Select Network Folder/FTP . D Press Contacts to display a list of r egistere d folders. Note: You can also specify the folder by entering th e folder path directly. After step 3, press the Enter Location field. Select Communication Mode , enter the fo[...]

E If you want to specify email addresses from Contacts, press Contacts to display the list, and then select a contact by pressing the ch eck box on the l ist. Then press Pro ceed . Note: You can send an email up to 10 i ndividual email addresses an d group. F Press Format and select the file format. G Press Menu . H Select Email Settings . You can [...]

B Enter Scan mode from the Home menu. C Select Document Capture Pro . D Press the Select Computer field, and then select the computer to which a job has been registered in Document Capture Pro. Note: If you have set a password in Document Ca pture Pro fr om the Network Scan Settings in the software, select a computer and then enter the password. E [...]

Scan mode menu list Refer to the section below fo r the Scan mode menu list. & “Scan Mode” on page 99 Scanning from Your Computer Settings for Access Contro l (For Windows only) This function is only available for the WF-5620 Series and the WF-5690 Series. When the printer’s Access Control is set On , you need to enter the user name an d [...]

C Select Office Mode from the Mode list. D Select the Document Source setting. E Select the size of your or iginal as the Size setting. F Select the Image Type setting. G Select an appropriate reso lution for your original(s ) as th e Resolution setting. H Click Scan . I In the File Save Settings window, se lect the Type se tting and then click OK [...]

Your scanned image is saved. Scanning in Professional Mode Professional Mode gives you total control of yo ur scanning settings and lets yo u check the changes y ou have made in a preview image. This mode is re commended for advanced users. Note: ❏ If you want to install Epson Scan on Window s Server 2012, Server 2008, or Server 2003 , you have t[...]

C Select Professi onal Mode from the Mode list. D Select the Document Source setting. E Select Photo or Document as the Auto Exposure Type setting. F Select the Image Type setting. User’s Guide Scanning 66[...]

G Select an appropriate reso lution for your original(s ) as th e Resolution setting. H Click Preview to preview your image(s). The Preview wi ndow opens and displays your image(s). & “Previewing and Adjusting the Scan Area” on page 70 Note for the Auto matic Document Feeder (ADF): ❏ The ADF loads your first document page, and then Epso n[...]

Histogram Adjustment Provides a graphical interfac e for adjusting highlight, shadow, and gamma levels individually. Tone Correction Provides a graphical interfac e for adjusting tone levels individually. Image Adjustment Adjusts brig htness and contra st and th e balance of red, green, and blue colors in the overall image. Color Palette Provides a[...]

Descreening Removes rippled patterns (know n as moiré) that can appear in subtly shade d image areas such as skin tones. Color Restoration Restores the colors in faded photos automatically. Backlight Correction Removes shadows from photos that have too much background ligh t. Dust Removal Removes dust marks fr om your originals automatically. Text[...]

Color Enhance Enhance a certain color. You can select from red, blue, or green. Previewing and Adjusting the Scan Area Selecting a preview mode Once you have selected your basic settings and resolution, you can preview your image and select or adjust the image area in a Preview window. There are two types of pr eview. ❏ Normal preview displays yo[...]

❏ To draw the marquee manually , position the pointer in the area where you want to place the corner of your marquee and click. Drag the cross-hair s over the image to the opposite corner of the desired scan area. ❏ To draw the marquee automatically, click th e auto locate icon. You can only use this icon when you are viewing a normal preview a[...]

Software Information Starting Epson Scan Driver This software lets you control all aspects of scanning. You ca n use this as a standalone scanning prog ram or use it with another TWAIN-compliant scanning program. How to start ❏ Windows 8 and Server 2012: Select the EPSON Scan icon on the desktop. Or, select EPSON Scan from the Start screen. ❏ W[...]

How to access the help Sele ct Help from the menu on the softwar e screen to display the Help. User’s Guide Scanning 73[...]

Faxing Connecting to a Phone Line Compatible telephone lines and phone cables Phone line This product’s fax features are design ed to work over standard analogue telephone lines (PSTN = Public Switched Telephone Network) and PBX (Private Branch Exchange) telephone systems. (Depending on the enviro nment, some PBX telephone systems may not be su p[...]

c Important: ❏ If you have a PBX console in the r oom, connect from the console to the LINE port. ❏ Do not remove the cap from the EXT port of the product when you are not connecting your phone . DSL or ISDN Connect a phone cable from yo ur DSL modem, te rminal adapter, or ISDN router to the LINE p o r t o n t h e b a c k o f t h e product. For[...]

B Connect a second phone cable to your te lephone or answering machine and to the EXT port . c Important: ❏ When sharing a single phone line with the phone an d the product, make sure you connect the phone to the product’s EXT port. Otherwise, the phone and prod uct may not work properly. ❏ When connecting an answering machin e, you may need [...]

Using the Fax Setting Wizard The product’s Fax Setting Wizard menu guides you thro ugh setting up the basic fax features. The wizard is automatically displayed when the product is turned on for the first time. If you h ave already configured the settings, skip this section unless you need to change the settings. c Important: Before starting the w[...]

H On the Receive Mode Setting screen, select Yes if you have connected an exte rnal telephone or answering machine to the pro duct, and then go to the next st ep. If you select No , Receive Mode is automatically set to Auto. Go to Step 10. c Important: When no external telephone is connec ted to the product, Receive Mode must be set to Auto; otherw[...]

B Select System Administration . C Select Fax Settings . D Select Basic Settings . E Select Line Type . F Select PBX . G Select Use or Do Not Use on the Access Code screen. If you select Use , go to the next st ep. H Enter an external access code in the Access Code field. Note: When connecting to a PBX phone sy stem, we recommend making the access [...]

F Select the number of rings, which is at least on e ring greater than that of the answering machine. Note: The answering machine picks up every call fa ster than the prod uct, but th e product can detect fax tones and st art receiv ing faxes. If you answer the phone and you hear a fax tone, check that the product has started receiving the fax, and[...]

Installing FAX Utility fo r faxing from a computer Epson FAX Utility allows you to send a fax from a computer and save receiv ed faxes in a specified folder. Follow the procedure below to install FAX Utility. PC-FAX Driver is installed at the same time. This is necessary for sending faxes. c Important: Install the printer driver be fore ins talling[...]

Note: The product can accept up to 50 monoch rome fax jobs. You can check or cancel the reserved fa x job using Status Menu. & “Checking fax jo bs that are on going or waiting” on page 92 A Place original. You can send up to 100 pages in one transmission. & “Placing Originals” on page 33 B Enter Fax mode from the Home menu. Note: To[...]

E Go to Step 6 if you do not wan t to preview before se nding. To preview the fax ( monochrome fax only), press Preview on the fax top screen. The product starts scanning the documents and displays th e scanned image on the LC D screen. To start sending the fax, go to Step 6. Note: ❏ You cannot preview images when the Direct Send op tion from the[...]

❏ Prioritizing urgent faxes ( Priority Send ) When you want to send an urgent fax, and there are alread y multiple faxes waiting to be sent, you can send the urgent fax as soon as an ongoing fax job is finis hed. To do this, enable Priority Send in the Fax Send Settings menu before you press x (Color) or x (B&W). Note that a fax job sent from[...]

C Select On , and then enter the time you want to send the fax. When you have finished, press OK . D Press x (B&W) to start scanning the fax. The scanned image is sent at the s pecified time. If the product is powe red off at th e specified time , the fax is sent when the pr oduct is turn ed on. Sending a fax on demand (fax polling) The Polling[...]

D Press Menu , and th en select Fax Send Settings to change the fax transmission se ttings, such as the resolution, if necessary. See the menu list for an explanation of each of the settings. & “Fax Mode” on p age 99 E Press x (B&W) to start scanning the document. The scanned document is stored until you delet e it. To send the stored d[...]

Note: The following explanation uses Microsoft Word as an example for Windows OS, and Tex t Ed it f or M ac OS X. The ac tu al operations may differ depending on the application yo u use. For more details, see the application’s help. A Open the file you want to fax. B Select the Pr int menu from your application’s File m e nu. The application?[...]

& “Receiving a fax manually” on page 91 When setting up the fax features for the first time, or when you need to change th e settings due to a change in your phone system or for any other reason, use the Fax Setting Wizard to set up the prod uct correctly. & “Using the Fax Setting Wizard” on page 77 Outputting received faxes The pro[...]

❏ Save to Co mputer To enable this option, use Epson FAX Utilit y on the computer connected to the product. & “Saving received faxes on a computer” on page 92 Received faxes are saved in a specified fold er on the c omputer in PDF format. After you have configured FAX Utility to save faxes on a computer, you can change to Ye s and Print o[...]

* Depending on the product, the forwarding faxes to email and to folder functions may not be supported. See the following section for more details. & “Available Features” on page 9 The Options When Forwardi ng Failed menu allows you to select wheth er to print or save the fax in the product’s memory (Inbox) if forwarding fails. Note: The [...]

Note for printing: If the incoming fax is larger than th e pa per in the cassette used for fax function, it is reduced to f it or printed on multiple pages, depending on the Auto Reduction setting you select. Receiving a fax by polling This allows you to receive a fax from the fax informatio n service you have called. A Load paper. Skip this step i[...]

Note: The Remote Receive function allow s you to start receiving faxes using your pho ne instead of operating the product. Enable this function and set a Start Code. If you are in another room with a cordless hand set, you can start receiving the fax just by entering the code using the handset. & Setup > System Administrat ion > Fax Sett [...]

C Select a target job from the list. A detailed information screen is di sp layed showing the available actions. Checking sent/received fax jobs You can check the history of s ent or received fax jobs. You can also re print received faxes. When the limit is reached, the oldest history ent ry is delet ed first. Follow the steps below to access the m[...]

❏ On(Time) You can specify when to print th e report automatically. However, if the number of fax jobs exceeds 30, the log is printed before the specified time. Printing a fax report manually You can print a variety of fax report when you want. A Enter Fax mode from the Home menu. B Press Menu , select Fax Report , and then select one of the foll[...]

Making Contact List Settings Creating a Contact You can registe r frequently used fax numbers, email addresse s, and network folders in the contact list. This function allows you to select d estination(s) quickly when faxing and scanning. Note for the WF-5 620 Series / WF-5690 Series: You can register destinations using an LDAP server. For details,[...]

I Press Save to finish registering. Note: To delete or edit an existing entry, press the name section of the target entry on the co ntact list screen, and then select Delete or Edit . Creating a Group By adding contacts to a group list, you can send a fax or a scanned image by email to multiple destinations at the same time. A Open the contacts lis[...]

Menu List of Control Panel You can use this product as a printer, co pier, scanner, and fax. When using one of these functions, except the print er function, selec t your desired function by pressing the co rresponding Mode button on th e c ontrol panel. Each mode ’s main screen appears as you select the mode. Copy Mode Note: ❏ Setting items ma[...]

Memory Device Mode Note: Setting item may varies depending on the print format. Format Menu Settings and Description JPEG Select the file format. TIFF PDF * * This function is only supported by the WF-5690 Series. Advanced Settings Menu Settings and Description Settings Paper Source Select the pape r source that you want to us e. Quality Sele ct th[...]

Fax Mode Menu Settings and Options Menu Fax Send Settings Resolution Select the resolu tion of the outgoing fax. Select Photo for documents that contains a lot of images. Density Select the densit y of th e outgoing fax. When sending text-based monochrome documents , select Auto . Document Size (Glass) Select the size and orientation of the documen[...]

Menu Settings and Description Settings See the Scan to Email menu list. Scan to Network Folder/FTP Menu Settings and Description Location Communication Mode Select the communication mode. Location Specify the folder path for saving the scanned data. User Name Enter a user name for the specified folder. Password Enter a password for the specified fo[...]

Menu Settings and Description Menu Email Settings Subject Ente r the subject for the email to which you want to attach the scanned file. Filename Prefix Enter the prefix for the file name. Basic Settings Resolution Select the scanning resolution. Scan Area Select the scan area. 2-Sided Select On when you want to scan a double-sided document. Docume[...]

Menu Settings and Description Maintenance Print Head Nozzle Check Prints a pattern to check if the print head nozzles are clogged. Print Head Cl eaning Cleans t he print head to clear c logged no zzles. Print Head Alignment Vertical Alignment C orrects vertical gaps in a printout. Horizontal Alignment Corrects horizontal gaps in a printout. Thick P[...]

❏ Changing the Eco Mode settings. ❏ Adding, deleting, and editing the Preset settings and the contact list The password set in Lock S etting is also nec essary when making settings in Epson WebConfig or EpsonNet Config. Note: If you forget your password, contact your deale r. Menu Settings and Description Printer Settings Paper Source Se ttings[...]

Menu Settings and Description Common Settings LCD Brightness Adjusts the brightness of the LCD panel. Sound Adjust the sound set tings. Sleep Timer Specify the length of the time until the LCD panel turns black. Power Off Timer Specify the length of the ti me until the power tu rns off automatically. You can adjust the time before power management [...]

Menu Settings and Description Copy Settings Make t he User Defau lt Settings. The settings made in this menu are d isplayed a s the defau lt settings in each mode. For details on the settings items, see the menu list for each mode. & “Copy Mode” on page 97 & “Scan Mode” on page 99 Scan Settings Fax Settings User Default Settings You[...]

Menu Settings and Description Output Setting s Fax Output & “Outputting received faxes” on page 88 Auto Reduction Select whether large received faxes are reduce d in size to fit on the paper si ze in the s elected pa per source, o r printed at their original size on multiple sheets. Auto Rotation If you have loaded A5 size paper in the pape[...]

Menu Settings and Description Basic Settings Fax Speed Indicates the speed at which you transmit and receive faxes. ECM Indicates whether or no t to use Error Correction Mode to automatically correct fax data sent/received with errors due to the line or any other probl ems. Color faxes cannot be sent/received when ECM is off. Dial Tone Detection Wh[...]

Menu Settings and Description Universal Print Settings Top Offset Adjusts the to p or left margin. Left Offset Top Offset in Bac k Adjusts the top or left margin for the back of the page wh en performing double-sided printing. Left Offset in Back Check Paper Width Select On to check the paper width before printing. This prevents printing beyond the[...]

Menu Settings and Description PCL Menu Font Source Select the default font source. Font Number Select the default font number for the default font source. The available number depends on the settings you made. Pitch Set the default font pitch if the font is scalable an d of fixed-pi tch. You can select from 0.44 to 99.99 cpi (characters per inch), [...]

Menu Settings and Description PS3 Menu E rror Sheet Select On to print an error sheet when an error occurs in PS3 mode or when the PDF file you tried to print is not supported. Coloration Select the coloration. Image Protect Select On if you do not w ant to reduce the print quality. When this is on, printing stops if there is insufficient memory. B[...]

Menu Settings and Description Restore Default Settings Resets the selected s ett ings to their defaults. *1 This function is only supported by the WF-5690 Series. *2 This function is only supported by the WF-5620 Series and WF-5690 Series. Contacts & “Making Contact List Settings” on page 95 Presets You can save frequently used copy, scan, [...]

Ink Cartridge and Consumable Information Ink Cartridges Product Icon Black C yan Magenta Yellow WF-4630 * WF-4640 * Tower of Pisa 79/79XL 79/79XL 79/79XL 79/79XL WF-5620 * WF-5690 * 79/79XL/T7891 79/79XL/T789 2 79/79XL/T789 3 79/79XL/T789 4 WF-5621 - T7921 T7922 T7923 T7924 * For information on Epson’s ink cartr idge yields, visit the following w[...]

Replacing Ink Cartridges Ink Cartridge Safety Instructions, Precautions, and Specifications Safety instructions Observe the following when h andling the ink cartridges: ❏ Keep ink cartridges out of t he reach of child ren. ❏ Be careful when you handle used ink cartridges, as there may be some ink arou nd the ink supply port. ❏ If ink gets on [...]

❏ Do not move the print head by hand; otherwise, you may damage the printer. ❏ This printer uses ink cartridges equipped with a gr een chip that monitors the amount of ink used by each cartridge. Cartrid ges are usable even if they are removed and reinserted. ❏ If you need to remove an ink cartridge temporarily, be sure to protect the ink su [...]

Checking the Ink Cartridge Status For Windows Note: When an ink cartridge is running low, the Low Ink Remind er screen automatically appears. You can also check the ink cartridge status from this screen. If you do not want to displ ay this screen, first access the printer driver and then click th e Maintenanc e tab, and then Monitoring Pref erences[...]

❏ Open the printer driver, click the Maintenance tab, then click the EPSON Status Monitor 3 button. A graphic displays the ink cartridge status. Note: ❏ If EPSON Status Monitor 3 does not app ear, access the printer driver and click th e Maintenanc e tab and then the Extended Se ttings button. In the Extended Se ttings window, check the Enable [...]

B Click the EPSON Status M onitor icon. The EPSON Status Monitor appears. Note: ❏ The graphic displays the ink cartridge sta tus when EPSON Stat us Monitor was first opened. To update the ink cartridge status, click Update . ❏ The ink lev els displ ayed ar e an approximate indication. Using the control panel A Press on the control panel. B Sele[...]

Temporary Printing with Black Ink When Color Ink Cartridges are Expended When color ink is expended and black ink still remains, you can co ntinue printing for a short time using only black ink. However, you should replace the expended ink cartridge(s) as soon as possible. See the following sectio n to continue printing temporarily with black ink. [...]

A When EPSON Status Moni tor 3 tells you to cancel your print job, click Cancel or Cancel Print to cancel your print job. Note: If the error stating that a color in k cartridge is expended origin ates with another computer on the network, you may need to cancel the print job at the product. B Load plain paper or envelope. C Access the printer se tt[...]

H Print your file. I EPSON Status Monit or 3 is disp layed on your computer screen again. Click Print in Black to print with blac k ink. For Mac OS X Follow the steps below to continue printing temporarily with black ink. A If printing can not be resumed, click the product icon in the Dock. If an error messag e is displayed prompting you to cancel [...]

B Open Syste m Preference s , click Print & Scan (Mac OS X 10.8 or 10.7) or Print & Fax (Mac OS X 10.6 or 10.5), and select the product from th e Printers list. Next, click Options & Supplies and then Driver . C Select On for Permit temporary black pr inting. D Load plain paper or envelope. E Access the Print dialog box. & “Access[...]

The window below appears when black ink runs low and there is more color ink than black ink. It appears only when plain papers is selected as the paper type, and Standard is selected as the Quality. The window gives you the option to either continue using black ink normally or conserve black ink by using a mixture of color inks to cr eate black. ?[...]

B Push the ink cartridge that you want to replace and then grip the handle of the cartridge to pull it out of the printer. Dispose of the used cartridge properly. Do not take the used cartridge apart or try to refill it. Note: ❏ The illustration shows replacement of the black ink cartridge. Replace the cart ridge appropriate to your situation. ?[...]

D Shake the ink cartridge for 5 seconds 15 times horizont ally in approximately 10 cm movements as shown in th e following illustration. E Place the ink cartridge into the cartridge holder. Push the cartridge until it clicks into place. Note: If Check is displayed on the p roduct's control panel, press it to check if the c artridges are instal[...]

Maintaining Your Product and Software Installing Option Paper Cassette Unit Installing the pa per cassette unit Follow the steps below to install the paper cassette unit. Note for WF-4630 Series / WF-5620 Series / WF-5690 Serie s : This unit is option. & “Option” on page 191 A Turn the product off and unplug the po wer cord and all the inte[...]

D Reconnect all the interface cables and the power cord. E Plug the product’s power cord into an electrical outle t. F Turn on the product. Enabling the optional cassette on the printe r driver To enable the optional cassette, access the prin ter properties and make the following se ttings. Windows A Access the printer properties. & “Access[...]

A Make sure that no warnings or errors are indicated in the control panel. B Make sure that A4-size paper is loaded in the paper cassette. C Right-click the product icon on th e taskbar, then select Nozzle Check . If the product icon does not appear, refer to the following sect ion to add the icon. & “From the shortcut icon on the taskbar” [...]

F Below are two sample nozzle check patterns. Compare the quality of the printed check page with th e sample shown below. If there are no print quality problems, such as gaps or missing segments in the test lines, th e print head is fine. If any segment of the printed lines is missing, as sh own below, this could mean a clogged ink nozzle or a misa[...]

Using the Head Cleaning utility for Windows Follow the steps below to clean the print head using the Head Cleaning utility . A Make sure that no warnings or errors are indicated in the control panel. B Right-click the product icon on th e taskbar, then select Head Cleaning . If the product icon does not appear, refer to the following sect ion to ad[...]

Aligning the Print Head If you notice a misalignment of vertical lines or horizontal banding, you may be able to solve this problem by us ing the Print Head Alignment utility in your printe r driver or by usin g the product buttons. Refer to the approp riate section below. Note: Do not cancel printing while printing a test patte rn with the Print H[...]

Using the control panel Follow the steps below to align the print head using th e product control panel. A Make sure that no warnings or errors are indicated in the control panel. B Make sure that A4-size paper is loaded in the paper cassette 1. C Enter Setup mode from the Home menu . D Select Maintenance . E Select Print Head A lignment . F Select[...]

Making Network Service Settings You can make network service settings such as Epson Connect, Air Print, or Google Cloud Print using a Web browser on your computer, smartphone, tablet PC, or laptop that is connected to the same network as th e product. Enter the product’s IP address in th e address bar of the Web browser and search for the product[...]

Sharing the Product for Printing You can setup th e printer so that other computers o n the network can share it. The computer connect ed directly to the printer acts as a se rver. Other computers on the network access the server and share the printer. For more details, see the computer’s help. If you want to use the printer over a network, see t[...]

❏ Open the ADF cover and use a soft, dry, clean cloth to clean the rolle r and the interior of the ADF. Cleaning the interior of the product If your printouts are stained with ink, follow the steps below to clean the roller inside the product. ! Caution: Be careful not to touch th e parts inside the product. c Important: ❏ Be careful to keep wa[...]

Replacing Maintenance Box Checking the main tenance box status The maintenance box status is shown in the same screen of the ink cartridge status. You can check the stat us from the printer software or the control pa nel. & “Checking the Ink Cartridge Stat us” on page 115 Handling precautions Read all of the instructions in this section bef[...]

C Push the buttons on either side of the rear un it at the same time, and then pull the unit out. D Put your hand on the handle of the maintenance box, and then pull the box outward. Note: If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. E Put the used maintenance bo[...]

F Insert the new maintenance box into place as far as it wi ll go. G Push the button on either side of the rear unit at the same time, and then reattach the unit . H Select Done on the contro l panel. Maintenance box replacement is complete. Transporting the Product If you move the product some distance, you need to prepare it for transportation in[...]

E Remove all paper from the pa per cassette and re-insert the casset te into the product. F Repack the product in its box, using the protective materials that came with it. Note: Keep the product level during transport. Checking and Installing Your Software Checking th e software in stalled on your computer To use the functions described in this Us[...]

Note: ❏ The Applications folder contains software provided by third parties. ❏ To check that the printer driver is installed, click Syst em Preferences on the Apple menu and then click Print & Scan (for Mac OS X 10.8 or 10.7) or Print & F ax (for Mac OS X 10.6 or 10.5.8). Then lo cate your product in the Printers list box. Installing th[...]

For the USB interface Note: ❏ Installing the printer software for Windows may require adm inistrator privileges . If you have problems, ask yo ur administrator for more information. ❏ Turn off all virus protection programs before installing the printer software. A Make sure that the printer is turned off. Insert the printer Software Disc into y[...]

I Follow the on-screen instructions for the re st of the installation. J When installation is done, click Finish . For the network interface Note: ❏ Set the network settings before installing th e printer driver. Refer to the Network Guide for details. ❏ Turn off all virus protection programs before installing the printer software. A Make sure [...]

I Click Have Disk in the Add Printer Wizard and specify the foll owing path for the Software Disc. If your CD/ DVD drive is D:, the path will be D:D riverPostScripteppsnt.inf. Then click OK . Note: Change the drive letter as needed for your system. J Select the printer and click Next . K Follow the on-screen instructions for the re st of the ins[...]

Installing the Epson Universal P6 Printer Driver (for Windows Only) Note: This driver is only availa ble for the WF-5690 Series. Epson Universal P6 Printer Driver is the universal PCL6 compatible print driver that has the following features: ❏ It supports the basic print function s needed for business situ ations. ❏ It supports multiple Epson b[...]

For Windows Note: ❏ For Windows 8, 7, Vista, Server 2012 and Server 2008, you need an admin istrator account and passw ord if you log on as a standard user. ❏ For Windows XP and Serve r 20 03, you must log on to a Computer Administrator account. A Turn off the product. B Disconnect the product’s inter face cable from your computer. C Do one o[...]

In some cases, a message may appear to prompt yo u to restart your computer. If so, make sure I want to restart my computer now is selected and click Finish . For Mac OS X Note: ❏ To uninstall your software you need to down load the Uninstaller. Access the site at: http://www.epson.com Next, select the support section of your local Epson Web site[...]

Transferring Data Using an External Storage Device You can use the product’s external USB port to copy files to a computer connected to the product. You can also use it to copy files on your comput er to the storage d evice. Precautions on Storage Devices Keep the following in mind when copying file s between your storage device and computer: ❏[...]

C Double-click the rem ovable disk icon , then sele ct the folder in which your files are saved. Note: If you have set a volume label, it is display ed as the driv e name. If you have not set the volume label, “removable disk” is displayed as the drive name on Windows XP and Server 2003. D Select the files you want to copy and drag them to a fo[...]

D Select the folder on your computer’s hard drive that cont ains the files you want to copy . Then select the files and drag them to the folder on yo ur storage device. c Important: For Mac OS X users When you remove the storage device, alw ays drag the removable disk icon on your desktop into the trash before you remove the storage device or you[...]

Error Indicators Error Messages on the Control Panel This section explains the meaning of messages displayed on the LCD screen. You can also check errors on the Status Menu by pressing . & “Status Menu” on page 22 Messages Solutions Paper Jam & “Paper Jams” on page 156 Printer error. Turn the powe r off and on again. For details, se[...]

Code Problem Solution 102 Co llate printing has failed du e to a lack of available memory. Clear downloaded fonts from Clear Internal Memory Data or reduce the size of the print job. If you do no t want to redu ce the size of the print job, print one copy at a time. 103 Prin ting quality has been lowered due to a lack of available memory. If the qu[...]

Code Problem Solution 301 401 There is not enough storage space availab le to save the data in the external memory device. Increase the storage space. When scanning, reduce the number of documents or change the following s ettings to reduce th e size of the scanned data. - Select a lower resolu tion. - Select a higher Compress ion Ratio. & “S[...]

Code Problem Solution 323 423 A communication error has occurred. Make sure the product is con nected to the network co rrectly. For details, see the N etwork Guide. Check the Location settings. A file with the same name may exist in the specified file. Make sure the file is not op ened and the file is no t a read-only file. 324 A file with the sam[...]

Troubleshooting for Printing/Copying Diagnosing the Problem Troubleshooting product problems is best handl ed in two step s: first diagnose the probl em, then apply likely solutions until the problem is fixed. The information that you need to diagn ose and solve most common problems is prov ided by online problem solving, the control panel, or the [...]

Checking product status If a problem occurs while printing, an error mess age will appear in the status monitor window. When you need to replace an ink cartridg e or a maintena nce box, cl ick the How To bu tton on the window, and the status monitor will lead you step-by- step through the cartrid ge or the maintenance box replacement procedure. For[...]

❏ Current Status: If the ink is low/expended or the maintenance box is nearly full/full, the How to button appears in the EPSON Status Monitor 3 window. Clicking Ho w to displays ink cartridge or maintenance box replacement instructions. ❏ Ink Levels: EPSON Status Monitor 3 provides a graphic display of the ink cartridge status. ❏ Information[...]

You can also use this utility to check the ink cartridge stat us before printing. EPSON Status Monitor displays the ink cartri dge statu s at the time it was opened . To updat e the ink ca rtridg e status, cli ck Update . When ink is low/expend ed or the main tenance box is nearly full/full, a How to button appears. Click How to , and EPSON Status [...]

Removing jammed paper from the rear unit A Push the buttons on either side of the rear un it at the same time, and then pull the unit out. B Carefully remove the jammed paper. C Carefully remove the jammed paper. D Push the button on either side of the rear unit at the same time, and then reattach the unit . User’s Guide Troubleshooting for Print[...]

Removing jammed paper from the front cover and the output tray A Open the front cover. B Remove all of the paper inside, including any torn pieces. C Close the front cover. If the jamme d pa per remains near the output tray, carefully remove the paper. Removing jammed paper from the paper cassette A Pull out the paper cassett e. User’s Guide Trou[...]

B Carefully remove any paper jammed inside the printer. C Reload the paper into th e paper cassette. & “Loading Paper into the Pa per Cassette” on page 28 D Keep the cassett e flat and insert it ba ck into the printer care fully and slowly. Removing jammed paper from the Automatic Document Feeder (ADF) A Remove the stack of paper from the A[...]

! Caution: Make sure you open the ADF cover before removing jamme d paper. I f you do not open the cover, the printer may be damaged. C Carefully remove the jammed paper. D Close the ADF cover. E Open the document cover. F Carefully remove the jammed paper. G Close the document cover. User’s Guide Troubleshooting for Printing/Copying 160[...]

H Raise the ADF input tray. I Carefully remove the jammed paper. J Return the ADF input tray to its original position. Preventing pape r jams If your paper jams frequently, check the follo wing. ❏ The paper is smooth, not curled or wrinkled. ❏ You are using high-quality paper. ❏ The printable side of th e paper is face down in the paper casse[...]

Reprinting after a paper jam (for Windows only) After you cancel the print job because of a paper jam, you ca n reprint it without reprinting pages that have already be en printed. A Solve the paper jam. & “Paper Jams” on page 156 B Access the printer se ttings. & “Accessing the printer driver for Windows” on page 41 C Select the Pr[...]

& “Horizontal b anding” on page 163 & “Vertical banding or misalignmen t” on page 163 & “Incorrect or missing colors” on page 164 & “Blurry or smeared pri nt” on page 164 Horizontal banding ❏ Make sure the printable side (the wh iter or glossier side) of the paper is face up in the rear paper feed. ❏ Make sure th[...]

❏ Run the Nozzle Check utility and then clean any print heads which produced a defective nozzle check result . & “Checking the Print Head Nozzles” on page 126 ❏ Run the Print Head Alignment utility. & “Aligning the Print Head” on page 130 ❏ For Windows, clear the High Speed check box from the More Options window in yo ur print[...]

❏ Make sure your paper is dry and the printable side (the whiter or glossier side) is face down in the paper cassette. ❏ If the paper is curled toward the printable side, flatte n it or curl it slightly in the opposite direction. ❏ Make sure the paper type selected in the LCD menu or printer driver is appropriat e for the type of paper loaded[...]

❏ Uninstall the printer driver , then reinstall it. & “Uninstalling Your Software” on page 143 ❏ If you put your computer into Hibernate or Sleep mod e ma nu ally while the computer is sending a print job, pages of garbled text may be printed the next time you start your computer. Incorrect margins ❏ Make sure that the paper is loaded[...]

❏ Uninstall the printer driver , then reinstall it. & “Uninstalling Your Software” on page 143 Blank pages print ❏ Make sure the printer driver settings are ap propriate for the paper size you are using. For Windows, check the Main window. For Mac OS X, check the Page Setup di alog box or Pri nt dialog box. ❏ For Windows, check the Sk[...]

❏ Uninstall the printer driver , then reinstall it. & “Uninstalling Your Software” on page 143 If you try all of the methods above and ca nnot solve the problem, see the following. Paper Does Not Feed Correctly Paper does not feed Remove the stack of paper and make sure of the following: ❏ You have inserted th e paper cassette all the w[...]

Paper Cassette 2 is not displayed on the printer driver After installing the optional paper cassette, you ne ed to enable the cassette on the printer driver. & “Enabling the optional cassette on the printer driver” on page 126 Paper is improperly loaded If you have loaded the paper too far into the prod uct, the product canno t feed the pap[...]

❏ Users of Windows can clear any stalled print jobs fro m the Windows Spooler. & “Canceling printing” on page 47 ❏ Uninstall the printer driver , then reinstall it. & “Uninstalling Your Software” on page 143 Access Control is Enabled ❏ For Windows, when the Access Control function is enabled, you need to enter the user name an[...]

Miscellaneous printout problems ❏ For Windows, set the appropriat e substitution fonts on the Device Settings tab in the printer’s pr operties dialog box. & “Accessing printer properties for Windows” on page 42 ❏ You cannot make color settings on the Pape r/Quality tab fr om printing pref erences. Access the printer driver and set the[...]

Troubleshooting for Scanning Problems Indicated by Messages on the LCD Screen or Status Light ❏ Make sure the product is connected to your computer properly. ❏ Turn off the product and turn it on again. If the proble m is not solved, the product may be malfunctioning, or the light sourc e in the scanner unit may need to be replac ed. Contact yo[...]

How to unblock Document Capture Pro A Click Start or the start button, and then point to Control Panel . For Windows 8: Sele ct Desktop , Settings charm, and Control Panel . B Do one of the followi ng. ❏ Windows 8 and 7: Select System and Security . ❏ Windows Vista: Select Security . ❏ Windows XP: Select Security Center . C Do one of the foll[...]

Using scanning software ot her than Epson Scan driver ❏ If you are using any TWAIN-compliant programs, make sure that the correct product is sele cted as the Scanner or Source s etting . ❏ If you cannot scan using any TWAIN-compliant scanni ng programs, uninstall the TWAIN-compliant scanning program and then reinstall it. & “Uninstalling [...]

An image on the back of your original appears in your scanned image If your original is printed on thin paper, images on the back may be visible to the product and appear in your scanned image. Try scanning the original wi th a piece of black pa per place d on the back of it. Or try sel ecting the Text Enhancement check box in Office Mode. Characte[...]

The scanning area or dire ction is unsatisfactory The edges of your orig inal are not scanned ❏ If you are scanni ng using the button or using normal prev iew in Profe ssional Mode, mo ve the document or photo 4.5mm(0.18inch) away from the horizo ntal and vertical edges of the scanner glass to avoid cropping. ❏ If you are scanning using the but[...]

Cannot scan in th e direction you want Click Configu ration , select the Preview tab, and then clear th e Auto Photo Orientation check box. Then, place your documents correctly. Other Problems Scanning quietly You can select Q uiet Mode to re duce the noise whil e scanning; however, scanning may take longer. Select Quiet Mode from the pull-down lis[...]

Troubleshooting for Faxing Cannot send and receive fax ❏ Make sure the phone cable is connected correctly. & “Connecting to a Phon e Line” on page 74 ❏ Run the Check Fax Connection to id entify the cause of the problem. & Setup > System Administration > Fax Settings > Check Fax Connection ❏ Check the error code displ ayed[...]

Memory full error occurs ❏ If your product is set to save received faxes in the Inbox , delete receiv ed faxes you have already seen or printed . ❏ If your product is set to save received faxes on a computer or an external st orage devic e, turn on the c omputer or connect the device to save the faxes to the computer or device. ❏ If an error [...]

The time and date of sent or received fax jobs is incorrect If the time stamps on fax jobs are incorrect, or a sch eduled fax is not s ent at the specified time , the product’s clo ck may be running fast/slow, it may have been reset by a power failure, or the prod uct may have been turned off for an extended period of time. Set the correct time. [...]

Product Information System Requirements For Windows System PC Interface Windows 8 (32-bit, 64-bit), Wi ndows 7 (32-bit, 64-bit), Vista (32-bit, 64-bit), XP SP1 or higher(32-bit), or XP Professional x64 Edition, Server 2012 * , Server 2008 R2 * , Server 2008 * , Server 2003 * , and Server 2003 R2 * Hi-Speed USB * Printer driver and scanner driver on[...]

Paper Note: ❏ Since the quality of any particular brand or type of paper may be changed by the manufa cturer at any time, Epson cannot attest to the quality of any non-Epson brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing la rge jobs. ❏ Poor quality paper may reduce print quality and cau[...]

Single sheets: Envelopes: Minimum margin Media type Single sheets Envel opes (#10/DL/C6) Envelop (C4) A 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) *1 3.0 mm (0.12 in.) *1 B 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) 9.5 mm (0.38 in.) C 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) *2 3.0 mm (0.12 in.) *2 *1 The recommended margin is 48 mm. *2 The recommended margin is 21 [...]

Photoelectric device CIS Effective pixels 10200 × 14040 pixels at 1200 dpi Scanning area may be restricted if resolution setting is large. Document size 216 × 297 mm (8.5 × 11.7 inches) A4 or Letter Scanning resolution 1200 dpi (main scan) 2400 dpi (sub scan) Output resolution 50 to 4800, 7200, and 9600 dpi (50 to 4800 dpi in 1 dpi increments) I[...]

Resolution Monochrome Standard: 203 × 98 dpi Fine: 203 × 196 dpi Photo: 203 × 196 dpi Super Fine: 203 × 392 dpi Ultra Fine: 406 × 392 dpi Color Fine: 200 × 200 dpi Photo: 200 × 200 dpi Speed dial numbers 200 Page memory Up to 550 pages (Based on ITU-T No.1 chart) Redial * 2 times (with 1 minute interval) Interface RJ- 11 Phone Line RJ-11 Tel[...]

Security Protocol IEEE802.1X *6 IPsec / IP Fil tering *6 SSL / TLS HTTPS Server/Client IPPS SNMPv3 *6 *1 Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase. *2 Complies with WPA2 with su pport for WPA/WPA2 Personal. *3 You can use the product in Simp le AP mode of Wi-Fi Direct even if you connect it to an Ethe[...]

Weight Approx. 16.8 kg (37.0 lb) without the ink cartridges and the power cord. * With the output tray extension extended . WF-5620 Series Dimensions Storage Width: 461 mm (18.1 inches) Depth: 422 mm (16.6 inches) Height: 342 mm (13.5 inches) Printing * Width: 461 mm (18.1 inches) Depth: 655 mm (25.8 inches) Height: 383 mm (15.1 inches) Weight Appr[...]

Power consumption (with USB connection) Standa lone copyin g Approx. 20 W (ISO/IEC24712) Ready mode Approx. 7.5 W Sleep mode Approx. 1.8 W Power off Approx. 0.3 W WF-4640 Series 100-240 V Mode l Input voltage range 90 to 264 V Rated frequency range 50 to 60 Hz Input frequency range 49.5 to 60.5 Hz Rated current 0.8 to 0.4 A Power consumption (with [...]

Power consumption (with USB connection) Standa lone copyin g Approx. 22 W (ISO/IEC24712) Ready mode Approx. 8.9 W Sleep mode Approx. 2.6 W Power off Approx. 0.3 W Note: Check the label on the back of the product for its voltage. Environmental Temperature Operation: 10 to 35 °C (50 to 95 °F) Storage: -20 to 40 °C (-4 to 104 °F) 1 month at 40 °C[...]

Low voltage directive 2006/95/ EC EN60950-1 EMC directive 2004/108/EC EN55022 Class B EN61000-3-2 EN61000-3-3 EN55024 R&TTE directive 1999/5/EC EN300 328 EN301 489-1 EN301 489-17 TBR21 EN60950-1 For European users: We, Seiko Epson Corporation, hereby declare that the equipment Mode ls, C511A, C511B, and C511C are in compliance with the essentia[...]

Hard disk drive * USB Flash drive 2 TB Formatted in FAT, FA T32, or exFAT. * External storage devices that are powered via USB are not recomm ended. Use only externa l storage devices with independent AC power sources. Data specifications File format JPEG with the Exif V ersion 2.3 standard The following TIFF 6.0 compli ant images: - RGB full color[...]

Font Name AntiqueOlive Roman, AntiqueOlive Italic , AntiqueOlive Bold, AntiqueOlive Compact Apple Chancery ITC AvantGarde Gothic Book, ITC AvantGarde Gothic Book Oblique, ITC AvantGarde Gothic Demi, ITC AvantGarde Gothic Demi Oblique Bodoni, Bodoni Italic, Bodoni Bol d, Bodoni Bold Italic, Bodoni Poster, Bodoni Poster Compressed ITC Bookman Light, [...]

Font Name Stempel Garamond Roman, Stempel Ga ramond Ita lic, Stempel Garamond Bold, S tempel Garamond Bold Ital ic Symbol Tekton Times Roman, Times Italic, Times Bold, Times Bold Italic Univers, Univers Oblique, Univers Bold, Univers Bo ld Oblique, Univers Li ght, Univers Light Oblique UniversCondensed, UniversCondensed Ob lique, Univer sCondensed [...]

Font Name Family HP Equivalent Symbol Set Swiss 721 SWM Medium, Bold, It alic, Bold Italic Arial *3 Dutch 801 SWM Medium, Bold, Italic, Bold Italic Times New *3 Swiss 721 SWA Medium, Bold, Oblique, Bold Oblique Helvetica *3 Swiss 721 Narrow SWA Medium, Bold, Oblique, Bold Oblique Helvetica Narrow *3 Zapf Calligraphic 801 SWA Medium, Bo ld, Italic, [...]

Font Name Family Symbol Set Code39 9.37cpi, 4.68cpi *12 EAN/UPC Medium, Bold *13 Note: Depending on the print de nsity, or on the quality or color of the p aper, OCR A, OCR B, Code39, and EA N/UPC fonts may not be readable. Print a sample and make sure the fonts can be read before printing large quantities. PCL6 mode For symbol set, see “In the P[...]

Font Name Family HP Equiv alent Symbol Set Revival 711 SWA Light, Demi Bold, Light Italic, Demi Bold Italic ITC Bookman *3 Century 702 SWA Medium, Bold, Italic, Bold Italic New Century Schoolbook *3 Dutch 801 SWA Medium, Bold, Italic, Bold Italic Time s *3 Chancery 801 Medium SWA Italic - ITC Zapf Chancery Medium Italic *3 Symbol SWM - Symbol *4 Mo[...]

In the PCL5 mode Symbol Set Name Attribute Font Classification *1 *2 *3 *4 *5 *6 *7 *8 *9 *10 *11 *12 *13 ISO 60: Danish/Norwegian 0D NNN ------ - - - - Roman Extension 0E - - - - - - - - N ---- ISO 15: Italian 0I NNN ------ - - - - ISO 8859/1 Latin 1 0N NNN ----- N ---- ISO 11: Swedish 0S NNN ------ - - - - ISO 6: ASCII 0U NNN --- NN - ---- ISO 4:[...]

Symbol Set Name Attribute Font Classification *1 *2 *3 *4 *5 *6 *7 *8 *9 *10 *11 *12 *13 Windows 3.0 Latin 1 9U NNN ------ - - - - PS Text 10J NNN ------ - - - - PC-8, Code Page 437 10U NNN ----- N ---- PC-8, D/N, Danish/ Norwegian 11U NNN ----- N ---- MC Text 12J NNN ------ - - - - PC-850, Multilingual 12U NNN ----- N ---- Ventura International 13[...]

Symbol Set Name Attribute Font Classification *1 *2 *3 *4 *5 *6 *7 *8 *9 *10 *11 *12 *13 PC-862, Hebrew 15Q N ----- N - - ---- A r a b i c 8 8 V ------- N - ---- H P W A R A 9 V ---- --- N - ---- PC-864, Arabic 10V - - - - - - - N - ---- Symbol 19M - - - N ----- - - - - Wingdings 579L - - - - N ---- - - - - Z a p f D i g b a t s 1 4 L ----- N - - -[...]

Symbol Set Name Attribute Font Classification *1 *2 *3 *4 *5 *6 *7 *8 *9 PS Math 173 NNN --- NN - ISO 8859-9 Latin 5 174 NNN ----- N Windows 3.1 Latin 5 180 NNN ------ Microsoft Publishing 202 NNN ------ ISO 8859/10 Latin 6 206 NNN ----- N DeskTop 234 NNN ------ Math-8 269 NNN --- NN - Roman-8 277 NNN ----- N Windows 3.1 Latin 2 293 NNN ------ Pc10[...]

Symbol Set Name Attribute Font Classification *1 *2 *3 *4 *5 *6 *7 *8 *9 PC-866, Cyrillic 114 NN ------- Greek8 263 NN ------- Windows Greek 295 NN ------- Windows Cyrillic 306 NN ------- PC-851, Greek 327 NN ------- ISO 8859/5 Cyrillic 334 NN ------- PC-8, Greek 391 NN ------- ISO 8859/7 Greek 398 NN ------- PC-866 UKR 466 NN ------- Hebrew7 8 N -[...]

Where To Get Help Technical Support Web Site If you need further help, visit the Epson support website sh own below. Select your country or region and go to the support section of your local Epson we bsite. The latest drivers, FAQs, manu als, or other downloadables are also available from the site. http://support.epson.net/ http://www.epson.eu/Supp[...]

Help for Users in Europe Check your Pan-European Warranty Document for information on how to contact Epson support. Help for Users in Taiwan Contacts for information, support, and ser vices are: World Wide Web ( http://www.epson.com.tw ) Information on product specifications, drivers fo r download, and products enquiry are available. Epson HelpDesk[...]

Telephone number Fax n umber Address 07-5520918 07-5540926 1F., No.337, Minghua Rd., Gu shan Dist., Kaohsiung City 804, Taiwan 07-3222445 07-3218085 No.51, Shandong St., Sa nmin Dist., Kaohsiung City 807, Taiwan 08-7344771 08-7344802 1F., No.113, Shengli Rd., Pingtung City, Pingtung County 900, Taiwan Help for Users in Australia Epson Austral ia wi[...]

Users can access our World Wide Web home page at: http://www.epson.com.hk Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers: Phone: (852) 2 827-8911 Fax: (852) 2827-4383 User’s Guide Where To Get Help 205[...]

Index 2 2-Sided....... .......... .......... .......... .......... ......... ......... .......... ...97, 98 , 101 2-Sided (Copy)......... .......... ............ .......... .......... ........... ........ ........110 2-Sided (Memo ry Device )............ ................... ................ ............110 2-Sided Printing....... ............. ....[...]

Eco Mode....... ......... ......... ......... ............ ......... ........ ......... ......... ......110 Email Server Status.......... ............ ......... .......... ........... ........... ........102 Email Settings.......... .............. ............. .............. .............. ............. ..101 Enlarging pages.... ........ .........[...]

accessing printer settings..... ........... ........... ........... ............ ........ .43 checkin g product st atus....... ............ ............ .......... ............ ......155 Maintenance............. ............ ............. ............ ............. .......... .........102 Maintenanc e box..... .............. ................. .....[...]

product does not print..... .......... ....... ........... ......... ............ .......169 scan........ ......... ........... ......... .......... ......... ............ ......... .......... ......172 smeared pr ints......... ............. .................. ............. ............. 164, 167 solving....... ........ ........ ........ ........ .[...]

W Watermark p rinting. ........... ................ ............ ............. ............ ......55 Web service............ ................. ............. ................. ................ ...........11 Wi-Fi Auto Connect................... ..................... .............. ...............104 Wi-Fi Direct Setup..................... ..........[...]