Gateway 9210 manual

U ser Guide Gateway 9210 Ser ver[...]

i www .gate wa y .com Co n te n t s 1 Checking Out Your Gateway Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

ii www .gate way . com Closing t he server case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Installing d rives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 2 Installing a CD or diskett e drive . . . . . . . . . .[...]

iii www .gate wa y .com Addition al speci fications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 B BIOS Set tings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 C Safety, R egulatory, and Legal Information . . . . . . [...]

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Chapter 1 1 Check ing Out Y our Gate way Se r ver ■ Drives, ports, jacks, and controls ■ System boar d compon ents ■ Help re sour c es[...]

2 ww w .g at eway . com Unpacking T o unpack your ser ver: 1 Remove the ac cessory box(es) and make sure that all compo nents you ordered are pre sent. 2 Remove the foam insert from the top of the server . 3 W ith the help of a nother perso n or a mechanical lift, carefully remove the serve r from the carton an d place it on a flat surface. Wa rn i[...]

3 www .gate wa y .com Fr o nt CD drive Disk ette dri ve P owe r button and po wer LED in dicator USB por t[...]

4 ww w .g at eway . com Back Release l atch P ow er connector Card reten tion co ver USB ports K eyboa rd por t Serial port Monitor p or t LAN jac ks Card retenti on cov er thum bscrew Mouse p or t K e nsingt on loc k slot Release l atch Shipping thum bscrew[...]

5 www .gate wa y .com S y stem board C onnec t ors Proc essor f an pow er connec tor Main po wer con nector Secondary IDE conn ector Serial por t conne ctor Syst em fan power connec tors A uxiliary pow er connect or Primary IDE connecto r 64-bit PC I slots CPU power connecto r System f an pow er conne ctors SA T A 1 and 2 conne ctors Chassis intrus[...]

6 ww w .g at eway . com Getting Help In addition to y o ur operating system’ s documenta tion, you can use the following information resour ces to help you use your server . S ystem C ompanion CD Use the System Co mpani o n CD to a ccess file utilities, hardware drivers, and documentation for your server a n d i ts co mponents. For more informati[...]

Chapter 2 7 Setting Up Y our Se r v er ■ Use your se r ver s afely ■ Start and turn off your server ■ Set up your op erating sy stem[...]

8 ww w .g at eway . com Setting up th e hardwar e T o make sure that your working environment is safe: ■ Use a clean, dry , flat, stabl e surfa ce for your se rver . All ow at l east 6 inch es at t he rear of the server for cabling and air circ ulation. ■ Use a groun ded (three-prong) surge p rotecto r . A surg e protector helps protect against[...]

9 www .gate wa y .com P rotecting from po wer sour ce pr oblems Surge protectors, line conditioners, a nd uninterrupti ble power supplies can help protect your server against power source problems. Sur ge prot ectors During a power surge, th e voltage level of electricity coming into y our s er ver c a n increase to far above normal levels an d ca [...]

10 ww w .g at eway . com Uninterruptible power s u pplies Use an uninterruptible power supply (UPS) to protect your serv er from data loss d uring a total power failure. A UPS uses a b atter y to k e e p y o u r s e r v e r r u n n i n g t e m p or a r i l y d u r in g a power failure an d lets you save your work and shut down your server . Y ou ca[...]

11 www .gate wa y .com Star ting y our ser v er Before you start your server for the first time: ■ Make sure that the server and monitor ar e plugged into a power outlet or surge protector and that the surge protector (if you are using o ne) i s turned o n . ■ Make su re that all cables are c onnected sec urely to the correct po rts and jacks o[...]

12 ww w .g at eway . com If nothing happens when yo u press the power button: ■ Make sure that the power cable is plugg ed in securely and that your surge protector (if you are using on e) is plugged in and turned on. ■ Make sure that the monit o r i s connected to the server , plugged into the power outlet or surge protector , and turned on. Y[...]

13 www .gate wa y .com T urning off your ser v er Every time you turn off your server , first sh ut down the operating system. Y ou may lose data if you do not follo w the correct procedure. T o turn off the server: 1 See the opera ting system’ s d ocumentation or online help for instructions on shutting down the opera t ing system. Whenever poss[...]

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Chapter 3 15 Maintaining Y our Se r v er ■ Care fo r your ser ver ■ Record the BIOS configuration ■ Manage your se r ver and network[...]

16 ww w .g at eway . com Ca ring for y our ser v er T o extend the life of your server: ■ B e c a r e f u l n o t t o b u m p o r d r o p y o u r s e r v e r . ■ When transporting your ser v e r , we recommend that you put it in the original packag ing ma terials . ■ Keep your serv er and magnetic media away from equipment that generates magn[...]

17 www .gate wa y .com ■ Use a damp, lint-free cloth to clean your server and other parts of your ser ver system. Do not use abrasive or solvent clean ers because they can damage the finish on componen ts. ■ Keep the cooling vents free of d ust. With your server turned off and unplug ged , brush the dust away from the vents with a damp cloth, b[...]

18 ww w .g at eway . com P reparing for sy stem r eco v er y If your system files are corrupted, you may not be able to start the server from the hard drive. Startup diskettes are diskett es that let you start the server and attempt to fix the problem. See y our operating system’ s documen tation or online help for inst ructions on creating start[...]

19 www .gate wa y .com S yst em administra tion Gatew ay S ystems Manager Gate way S ystem s Mana ger 3. 0 (GSM ) lets you lo cally (usin g the S erv er co nsole ) and remotely (using the Administrator console) monitor the hea lth and performance of your servers. From the Administrator console you can monitor any server that has one of the two con [...]

20 ww w .g at eway . com T o remove a BIOS security password: 1 Restart your serve r , then p r ess F2 when the Gateway logo screen a p p ears during startup. The BIOS S etup utility opens. 2 Sele ct the Security menu, then select th e password to remove. 3 Enter the current pa sswo rd , then press E NTER . 4 For the new password, leav e t h e pass[...]

21 www .gate wa y .com U sing the S yst em Setup Utility The System Setup Utili ty (SSU) lets you: ■ View the System Event Log (SEL Mgr .) ■ V i e w S e n s o r D a t a R e c o r d s ( S D R M g r . ) ■ View Field Replaceable Un it inform ation (FRU Mgr .) ■ Set up the server to send alerts for platfo rm ev ents ■ Set up the remote LAN a [...]

22 ww w .g at eway . com Viewing Sensor Data Records T o view the Sensor Data Records (SDR): 1 Boot your serv er from t he System C o mpanio n CD , then select System Setup Utili ty from the menu. The Syst e m Setup Utility starts. 2 In the SSU main window , under Viewers, double-clic k SDR M anager . SDR categories are displayed in the left window[...]

23 www .gate wa y .com Setting up remote acc ess Y ou can set up the se rver so you c an pe rform system ma nageme nt tasks remotely . Setting up remote LAN acc es s T o set up remote LAN access: 1 Boot your server from the System Companion CD , then select System Setup Utility from the menu. The Syst e m Setup Utility starts. 2 In t he SSU main wi[...]

24 ww w .g at eway . com 7 Click S ave to save the ch a nges. 8 Click Close to return to the SSU main window . Setting up LAN aler t s T o set up LAN alerts: 1 Boot your serv er from t he System C o mpanio n CD , then select System Setup Utili ty from the menu. The Syst e m Setup Utility starts. 2 In the SSU main window , under Server Configuration[...]

25 www .gate wa y .com 10 In the mBMC LAN-Alerting Actions wind ow , c lick the c he c k box to select the options that you want alerts turned on for: ■ Fan Failu re ■ T emperature Sensor 11 Click S ave to save the changes. 12 Click Clos e to return to the mBMC LAN Config uration window . 13 Click S ave to save the changes. 14 Click Clos e to r[...]

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Chapter 4 27 Instal ling C omponents ■ Open an d close the s erver ca se ■ Install or replace comp onents[...]

28 ww w .g at eway . com P reparing to install componen ts Y ou must open yo ur s e rver case to install components. If you are not comfor t able with these procedures, get help from a compu te r ser vice tec hn ic i an o r contact Gateway T ech nical Support . Selec ting a place to w ork W o r k o n y o u r s e r v e r i n a n a r e a t h a t : ?[...]

29 www .gate wa y .com P re v enting static electricity discharge The components inside y our server are extremely sens i tiv e to static electricity , also known as electrostatic discharge (E SD). Before working with server components, follow these guidelines: ■ T urn off the server , then unplug the power cords and all other cab les. ■ Press [...]

30 ww w .g at eway . com Opening the ser v er case Because the compon ents inside yo ur server are extremely sensitive to static el ectricity , make sure that you follow the in structions at the beginning of this c hapter to avoid static electricity damage. T o open the ser ver: 1 Follow the instruction s in “ Preventing static electricity discha[...]

31 www .gate wa y .com 5 Swing the side pa nel away from the case. Cl osing the ser v er case T o close the serv er case: 1 For more stability , set the server on its side. 2 M ak e s ur e t ha t a ll of t he in te rn al ca bl es a r e arranged inside the case so they w ill not be pinche d when you close the ca se. 3 Align the side p a n el’ s fr[...]

32 ww w .g at eway . com Installing driv es Y our serve r’ s standard configuration inclu d es one CD drive, a 3.25 inch diskette drive, and one SA T A hard drive. Y our server also has one addit ional 5.25-inch external drive bay , one addi tional 3.5-inch extern al drive bay , an d two addi tional inter nal dri ve bays. As you prepare to in s t[...]

33 www .gate wa y .com ■ If you are connec t ing t w o P A T A drives to the cable, con nect the middle cable connector to the slave dr ive and connect the end cable conn ector to the master (boot) drive. ■ Y ou may need to c onfi gure the drives you inst all using the BIOS Setup utility . Press F2 at startup to open the BI OS Setup utility . I[...]

34 ww w .g at eway . com 3 If yo u are re placing a driv e, go to Step 6 . - OR - If you are ad ding a new drive, p ress in on the two f r ont cover release t abs, then swing the front cover away from the server and remove the cover . 4 Press the drive bay face plate release tab, then swing the faceplate aw ay from the front cover and r emove the f[...]

35 www .gate wa y .com 5 Remove the shield for the bay int o which you are installing the new drive. 6 If you are replacing a drive, disconnect the drive cables. 7 If there is a shipping thumbscrew installed nex t t o t he d rive release latch, remove the thumbscrew . 8 Slide the drive release latch bac k tow ard the rea r o f the case until the un[...]

36 ww w .g at eway . com 11 Slide the new drive into the drive bay . 12 Move the release latch to the right about ¼ inch (6 mm). 13 Align the drive’ s screw holes with the release latch’ s locking tabs. Lockin g tabs Drive screw holes[...]

37 www .gate wa y .com 14 Slide the drive release latch toward the front of the case until the lock i con is v i sible. 15 Follow the instructions in the driv e’ s doc ument a ti on to connect the drive cables. 16 If you removed the front cover , replace it. 17 Follow the instructions in “C losing the serv er c a se” on page 31 . Installing a[...]

38 ww w .g at eway . com T o install a hard drive: 1 Follow the instructions in “P r ev enting static electricity disc harge” on page 29 . 2 Follow the instructions in “O pening the server cas e” on page 30 . 3 If you are repl acing a hard dri ve, disconnect the data cable an d power cable from th e drive to be replaced. 4 Slide the drive r[...]

39 www .gate wa y .com 5 If you are replacing a hard drive, slide the old drive out of the drive bay . 6 Set any jumper s o n the new drive. See the drive’ s documentatio n for further instructions. 7 Slide the new drive in, then slide the rele ase la tch to ward the in side of the case .[...]

40 ww w .g at eway . com 8 Follow the instructions in the driv e’ s doc ument a ti on to connect the drive cables. 9 Follow the instructions in “C losing the serv er c a se” on page 31 .[...]

41 www .gate wa y .com Installing memor y For be st performance, we recommend th at mo dules be installed in identica l pairs. Use 184-pin sing le-sided or double-sid ed DD R Dual Inline Memory Modules (DIMM) (DDR266/333/ 400). DIMMs may also be labele d as PC2100/PC270 0/PC3200. First instal l module pairs into Bank 1A an d 2 A, then inst all in B[...]

42 ww w .g at eway . com T o install or replace memory: 1 Follow the instructions in “P r ev enting static electricity disc harge” on page 29 . 2 Follow the instructions in “O pening the server cas e” on page 30 . 3 Pull the plastic ta bs away from the sides of the memory module slot. If you are repl acing a memory mo dule, lift the old mod[...]

43 www .gate wa y .com Installing a PCI e xpans ion car d A PCI expansion ca r d (sometimes c alled an add-in card ) is a card used in the server to add functionality to the system. Use the following proc edure to replace, add, or reseat an expa nsion c ard. T o replace, add, or res eat a P C I expansion card: 1 Follow the instructions in “P r ev[...]

44 ww w .g at eway . com 5 While holding the re t e n tion cover open, remo ve the expansion card. Y ou c a n slightly seesaw the card end-to-end to loosen th e card , but do not bend the card sideways. 6 While holding the retention cover open, press the n ew card into the expansio n slot. Y ou can slightly seesaw the card end-to-end to help in ser[...]

45 www .gate wa y .com Replacing a processor This server is compatible with Intel ® Pentium 4 ® or Celeron ® processors. The ser ver automatically detects the processors each time you turn on the server . Whenev er you insta ll a new processor , you should first install the most curre n t version of the BIOS. For instructions, see “Updat ing t[...]

46 ww w .g at eway . com 6 Remove the he at sink. 7 Press down on the processor locking lever , pu sh it slightly away from the pr o cessor , then rotate the lever stra ight up to release the processor . 8 Remove t he old processor . 9 Install the new processor into the processor slot. Make sure that the arrow on the corner of the proc essor aligns[...]

47 www .gate wa y .com Replacing the p o w er supply T o replace the power supply: 1 Follow the instructions in “P r ev enting static electricity disc harge” on page 29 . 2 Follow the instructions in “O pening the server cas e” on page 30 . 3 Disconnect the power supply cables from all comp onents, noting their lo cations and orientation. ([...]

48 ww w .g at eway . com 5 W hile supporting the power supp ly with your hand, slide the power supp ly toward the front of the case, th e n ou t toward the bottom of the case. 6 Install the new power supply , then press th e retention clip back against the c a se. 7 Reconnec t the power supply cables. 8 Follow the instructions in “C losing the se[...]

49 www .gate wa y .com Replacing the CMOS battery If the server clock does not keep time or the settings in the BIOS Setup utility are not saved when you turn off the server , replace the CMOS batter y with an equivalent battery . T o replace the battery: 1 Print the appendix for “BIOS S e t tings” on pa ge 83 . 2 Open the BIOS Set up utility .[...]

50 ww w .g at eway . com 9 Follow the instructions in “C losing the serv er c a se” on page 31 . 10 T urn on your server , then press F2 when the Gateway logo screen app ears during startup. 11 Restore any BIOS settings tha t you wrote down in Step 3 . 12 Save all your settings a nd close the BIOS Setup utility .[...]

51 www .gate wa y .com Replacing the system board T o replace the system board: 1 Print the appendix for “BIOS S e t tings” on pa ge 83 . 2 Restart your serve r , then press F2 when the Gateway logo screen appea rs d uring startup. 3 Record any custom BIOS setti ngs on your printout, then close the BIOS ut ility . 4 Follow the instructions in ?[...]

52 ww w .g at eway . com 10 Remove the system board thumbscrew . 11 Slide the system board to wa rd the fro nt of the case, then lift it away from the case. 12 Slide the new system board’ s standoffs i nto the keyho l e slots, then slide the board toward the back of the case. Important The ne w syste m board mu st hav e special s tandoffs ( pem s[...]

53 www .gate wa y .com 13 Lock the system boa rd into place with the thumbsc rew . 14 Install the memory , processor , and heat sink, then reconn e ct th e heat sink cooling fan to the s y st em board. 15 Connect th e power and data cabl e s. 16 Install the expansion cards. For more information, see “Ins ta l ling a PCI expansion card” on page [...]

54 ww w .g at eway . com Replacing the fan T o replace the fan: 1 Follow the instructions in “P r ev enting static electricity disc harge” on page 29 . 2 Follow the instructions in “O pening the server cas e” on page 30 . 3 Unplug the c a se fa n from the system board. 4 Use a narrow tool, such as a small screwdriver , to push each of the f[...]

55 www .gate wa y .com 6 Hold the new fan in place while y o u push the fan’ s rivet sleeves into the fan from the outside of the case, then p ush the rivets into the sleeves. 7 Reconnect the case fan to th e system board. 8 Follow the instructions in “C losing the serv er c a se” on page 31 .[...]

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Chapter 5 57 Using the BIOS S etup Utility ■ Open the BIOS Setup utility ■ Update the BIOS ■ Reset the BIOS s e ttin gs to the factory defaults ■ Reset the B IOS passwords[...]

58 ww w .g at eway . com Opening the BIOS Setup utility The BIOS Setup utility stores basic settings for your server . These settings include basic hardware configuration, resour ce settings, an d password security . These settings are stored and saved even when the power is off. T o open the BIOS Setup utility: 1 Restart your serve r , then p r es[...]

59 www .gate wa y .com Updating the BIOS If you need a new version of the BIOS, yo u c a n download the BIOS update from the Gateway W eb site, then install the new version f rom a diskette. T o update the BIOS: 1 Print the appendix for “BIOS S e t tings” on pa ge 83 . 2 Restart your serve r , then press F2 when the Gateway logo screen appea rs[...]

60 ww w .g at eway . com Changing jump er sett ings Y ou can change the J1D1 jumper settings on the system boa rd to: ■ Recover the BIOS configuration ■ Disable the BIOS Flash write-pro tect ■ Clear the current system password ■ Cle ar the CM OS T o change j umper settings 1 Print the appendix for “BIOS S e t tings” on pa ge 83 . 2 Rest[...]

61 www .gate wa y .com 8 Follow the instructions in “C losing the serv er c a se” on page 31 . 9 T urn on your server . Y our server completes the action specified by the jum per setting you made. 10 T urn off the server , then disconnect the powe r cord. 11 Open the case again. For instructions, see “Opening the ser ver case” on page 30 . [...]

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Chapter 6 63 T roublesho oting ■ Get telephone support and train ing ■ Interpr et error mes sages and code s ■ T roubleshoot If the suggestions in this chapter do not correct the problem, see “T elephone support” on page 6 4 for more information about how to get help.[...]

64 ww w .g at eway . com T e lephone suppor t Before calling Gatew ay T echnical Suppor t If you have a technical problem with your serv er , f ollo w thes e re c ommendation s before contact ing Gateway T echn i c al Support: ■ Make sure that your server is connected correctly to a grounded AC outlet that is supplying power . ■ If a peripheral[...]

65 www .gate wa y .com T e chnical suppor t Gateway offers a wide range of customer service, technical support, and information services. T elephone numbers Y ou can access the following services through your telephone to get answer s to your questi ons: Resource Service d e scription How to reach Gatewa y T echnical Sup por t T alk to a Gate wa y [...]

66 ww w .g at eway . com Safety guidelines While troubleshooting your serv er , follow these safety guidelines: ■ Never remove the side panel while yo ur s e rver is turned on and w hile the modem cab le and the po wer co rd is connec ted. ■ Do not attempt to ope n the m onitor . T o do so is extrem ely dangerous. Even if the power is disconnec[...]

67 www .gate wa y .com Error messages These messages often indicate procedural errors such as typ ing an inco rrect ke ystroke or trying to save a file to a write-protected d i skette. Some messages, ho w e ver , may indic ate a problem that requires further troubleshooting. Diskette d r i v e 0 s eek to track 0 faile d ■ Restart your server , th[...]

68 ww w .g at eway . com Inv alid pa s sword ■ Enter your password again. Some passwords are case sensiti v e. ■ If you do not know the passwo rd , yo u may need to reinstall the software you are trying to access. ■ System startup passwords are stored in BIOS. If this password has been set and you do not know it, you may be able to reset the [...]

69 www .gate wa y .com T roubleshooting F irst steps T ry thes e step s fir st be fore go ing to the following sections: ■ Make sure that the p o wer cord i s connected to your serve r and an AC outlet and that the AC outlet is supplyi ng power . ■ If you use a surge protector or a UPS, ma ke sure that it is turned on and is rated to handle the[...]

70 ww w .g at eway . com Battery replacement If you have problems after installing a new CMOS batter y , tr y each of the following items, closing the case and rest a rti ng the ser v er a ft e r ea c h tr y: ■ Restart your server , then open the BIOS Setup utility by pressing and holding F2 while your server restarts. Correct an y disc re pancie[...]

71 www .gate wa y .com Beeps Description T roublesh o o ting steps 1 The mem or y refresh c ircuitr y on the system board is f aulty . Rese at the m emor y or rep lace wi th modules you kn ow are good. 2 P arity cannot be reset. Same as 1 beep . 3 Base mem or y tes t failu re. Same as 1 beep . 4 System ti mer is not ope rational. Remo ve all e x p [...]

72 ww w .g at eway . com BIOS The settings in the BIO S Setup utility are not retain ed ■ Replace the CMOS battery . For instructions, see “Replacing th e CMOS battery” on page 49 . CD driv e Y o ur server do es not recognize a C D or the CD drive ■ Restart your server , then open the BIOS Setup utility by pressing and holding F2 while your[...]

73 www .gate wa y .com Expansion cards Y o ur server do es not recognize an expan sion card ■ Restart your serve r . ■ Make sure that you have installed the necessary software or driver . F or instructions, see the card’ s documentation . ■ Reseat the expa nsion card. For instructions, see “Inst a lli ng a PCI expansion card” on page 43[...]

74 ww w .g at eway . com The mast er boot record is corrupte d ■ In a W indows network operating system, repa ir the master boot record using FDISK. T o repair the master boot rec ord: ■ At a DOS c ommand prompt , type fdisk /mbr , then press E NTER . Internet See als o Modem . Y ou can not connec t to the Internet ■ Make sure that your accou[...]

75 www .gate wa y .com Modem (telephone dial-up) See als o Inte rnet . Y our mo dem does no t dial or do es not connec t ■ Make sure that yo u r server is connected to the telephone line and the telep hone line has a dial tone. ■ Make sure that the modem cable is less than 6 feet (1.8 meters) l o n g. ■ Remove any l ine sp l itters or surg e [...]

76 ww w .g at eway . com Y ou can also call your telephone ser vic e a n d h a ve y our telep ho ne line chec ked fo r noise or low line levels. ■ T ry connec ting with the modem at a lower connection spee d. If reducing the connection speed le t s yo u connect, contact your telephone ser vice. The telephone line may be to o noisy . ■ T r y ano[...]

77 www .gate wa y .com The color is n o t un if orm Make sure that the monit o r wa rms up for at least 30 minutes before making a final judgment about color uniformity . Make sure that: ■ The monitor is not positioned t o o cl o se to another mo nitor , electric fan, or fluorescent light. ■ Y ou demagnetize the scre en using the monitor’ s d[...]

78 ww w .g at eway . com Pr ocessor Y our serv er does not r ecog nize a new proc essor ■ Make sure that the processor is full y sea t ed in its socket. The processor should be recognized automatically i f it is installed correctly .[...]

App endi x A 79 Ser ver Specifications[...]

80 ww w .g at eway . com S yst em specifications The following spe c if ications are for the standard co nfiguration. Y our server may contain optional equipment. All s pecifications are subject to change. Case size 7.75 × 1 8 × 17.5 inches ( 19 .69 × 45.72 × 44.45 cm) We ight V aries b y configu ration. A fully loaded serve r weighs abou t 30 [...]

81 www .gate wa y .com S yst em board specifica tions Processor mPGA4 78 pack age 800/533/4 00 MHz syste m bus Supports either 1 In tel P entium 4 or 1 I ntel Celeron CP U Chipset Intel 827210 ■ Intel 8272 10 Memory Controller Hub (MCH) (Northbr i dge) ■ Intel 6300 ESB I/O controller (Southb r idg e) ■ Inte l 828 02AC 8 Megabi t Fir mware Hub[...]

82 ww w .g at eway . com En vironmen tal specifications The following specifications identify maximum envi ronmental conditions. At no time should the server run under conditions which violate these specifications. A dditional specifications For more i nform ation about y our se rver , such as m emory s ize, h ard dr ive si ze, an d processor type,[...]

Appe ndi x B 83 BIOS Settings If you ever need to restore your B IOS settings, such as a fter a system bo ard change, a re cord of the settings will make the process much easier . Y ou can print this appendix, then record your custom BIOS settings on t he printout. Only settings which can be ch a ng e d are listed. For a complete list of viewable B[...]

84 ww w .g at eway . com T o view all BIOS set tings: 1 Restart your serve r , then p r ess F2 when the Gateway logo screen a p p ears during startup. The BIOS S etup utility opens. 2 Select menus an d su bmenus to display setting in fo rmatio n. BIOS menu BIOS submenu Setting Value Main System Time System Date Advanced CPU Configuration Ratio CMOS[...]

85 www .gate wa y .com Advanced (con t.) SuperIO Config uration Onboa rd Flop p y Co ntroll er Serial P ort1 Address Serial P ort2 Address A CPI Configura tion A CPI A ware O/S Advanced A C PI Config uration A CPI 2.0 F eatures A CPI APIC suppor t AMI OEMB tab l e Headl ess mode Remote Acc ess Ev ent Log Config uration ECC Eve nt Logging PCI Error [...]

86 ww w .g at eway . com Boot (cont .) Boot De vice Priority 1st Bo ot Devi ce 2nd Boot D evi ce 3rd B oot Device 4th B oot Device Hard Disk Dr iv es 1st Drive Remov able Drives 1st Drive CD/D VD Dr iv es 1st Drive Security Chan ge Supe rv isor Pa ss wo r d Chan ge User P assword Clear User Pass word Boot Sector Virus Protectio n Secur e Mode Boot [...]

87 www .gate wa y .com Server (cont. ) Ev ent Log configu ration Clear All Ev en Logs Event Logg ing Critical Ev ent Log ging Asser t NMI on PERR Asser t NMI on PERR AC L in k FRB-2 P olicy Late POST Timeou t Hard Disk OS Boot Time out PXE OS Boot Timeout FRB-4 P olicy LAN Cons ole Support BIOS menu BIOS submenu Setting Value[...]

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Append ix C 89 Safe t y , Regulator y , and Legal Information ■ Safety information ■ Legal and Regulatory Information[...]

90 ww w .g at eway . com Impor tant saf ety informa tion Y our Gateway system i s de si gned a nd test e d to meet the latest sta n d ards for safety of information technolo gy equipment. However , to ensure safe use of this product, it is important th a t the safety instructions marked on the product and in the documentatio n are followed . Settin[...]

91 www .gate wa y .com Regulat or y c omplianc e stat ements United States o f Americ a Federal Communicati ons Commission (FCC) Unintentional emitter per FCC Part 15 This device ha s been tested and found t o comply with the l i m its for a Class B digital device, pursuan t to Part 15 of the FCC rules. These limits ar e designed to provide rea s o[...]

92 ww w .g at eway . com If this device causes harm to the telephone network , the t elephone company will notify you in advance that temporary discontinuance of service may be required. The telephone company may request that you disconnect the equipment until the problem is resolved. The telephone company may make changes in its f aciliti es, equi[...]

93 www .gate wa y .com T elecommu nications per Industry Canada CS03 (for products fitted with an IC-compliant modem) The Indust r y Canada label identi fies certified equipmen t. This certificatio n means that the equipment meets certain tel ec o mmunications network protective, operation, and safety requirements . The Department does not guarante[...]

94 ww w .g at eway . com Noti c es Copy r ight © 2004 Gate way , I nc. All Rights Reserved 14303 Gatewa y Place P owa y , CA 92064 USA All Ri ghts Reserv ed This publication is pr ot ec t ed by copyright and all rights are re ser v ed. No par t of it ma y be reproduced or transmitted by any means or in any f or m, without prior consent in writing [...]

95 www .gate wa y .com A accessories safety precautions 90 add-in ca rd see card adding see installing administrator password 19 Advanced menu BIOS Set up utility 58 alerts setting up LAN 24 Automated troubleshoot ing system 65 B back view 4 battery replacing 49 troubleshooting 70 beep codes 70 BIOS disabling Flash write protect 60 recovering 60 re[...]

96 ww w .g at eway . com see proc essor D DDR SDR AM see memory device drivers installing 20 DIMM see memory diskette drive connecto r 5 installing 33 location 3 replacing 33 troubleshooting 72 display troubleshooting 76 documentation Gateway Web site 6 Syste m Compan ion CD 20 drive bays location 3 drivers installing 20 drives CD 3 , 33 configurin[...]

97 www .gate wa y .com PCI card 43 power su pply 47 processor 45 SATA drive 37 SCSI dr ive 37 system board 51 Internet conn ection troubleshooting 74 intrusion switch connec tor location 5 J jacks see connections jumper changing se ttings 60 K keyboard cleani ng 17 port 4 troubleshooting 74 L LAN alerts setting up 24 LAN jacks 4 LED in d ic ators 3[...]

98 ww w .g at eway . com uninterr uptible power supp ly (UPS) 10 power su pply installing 47 uninterruptible 10 power- on self-te st 12 processor heat sink 45 installing 45 power co nnection 5 replacing 45 troubleshooting 78 PS/2 port 4 R RAM see memory remote LAN access setting up 23 removing see installing replacing see installing reset button 3 [...]

99 www .gate wa y .com recording BIOS c onfi guration 18 System Setup Utilit y (SSU) 21 T technical sup port resources 64 Techni cal Support 64 tips before contac ting 64 Telephone numbers 65 tele phone s upport 64 troubleshooting add-in ca rd 73 battery 70 beep codes 70 BIOS 72 card 73 CD 72 CD driv e 72 diskette drive 72 error message s 67 expa n[...]

100 ww w .g at eway . com[...]

A MAN 9210 SYS GDE R0 03/04[...]