Gateway E-842R manual

® Gat e w a y E-84 2R SAS RAID USER GUIDE[...]

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Cont ents iii Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Expansion enclos ure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

Content s iv Disk I/ O mo dule LE Ds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Starting the dri ves . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Disk driv e LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

v www.gateway. com AC power (350 W power supply modul e) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Power c onsumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Power supply module safe ty and EMC compliance . . . . . . . . . . . . . . . . . . . .[...]

Content s vi[...]

CHAP TER 1 1 Introduction • Ov ervie w • Th e e n cl o su re • T he plug-in modules[...]

CHAPTER 1: Intr oduction 2 Ov er v ie w Th e Gat ew a y E-842R S AS Enclo sure Plat f orm is a 2U (rac k space) disk dri ve enc losure , housing twel ve low prof ile ( 1-inc h h i g h) , 3. 5- inch f orm fac tor hard dri ves, whic h c an be either : • 3 GB direc t doc k SA S disk d ri v es, • 3 GB direc t dock SA T A disk d ri ve s, or • 3 GB[...]

www.gateway.com 3 • T wo plug-in power supply modules, 1 00 - 2 4 0 V AC , 350 W . • One plug-in c ooling fan module . • T wo plug-in controll e r module s, each incorpora ting a RAID controller and a StorV iew Management Module. Enclo sure c h a ssis The c hassis consists of a sheet metal enc losure as sembly containing a bac k plane pri n t[...]

CHAPTER 1: Intr oduction 4 Operator’s pane l The encl osur e’ s f ront panel has an int egr at ed operat or’s (Ops) panel w ith f our LEDs. The Ops panel pro vides you w i th a high lev el ind ication of the operation of the enclosure . Se e “Op s panel LEDs” on page 8 f or detail s of the LED statu s conditions. Enclo sure replacement sh[...]

www.gateway.com 5 Aud ible al arms The Gat ew a y E-84 2R enclosur e inc ludes an audible alar m which indicat es when a f ault stat e is pre sent. The f ollow ing conditions acti vat e the audible alar m: • Fa n fa u l t • V oltage out of range • Over t emperature • Therma l ov erru n • Sys te m fa u lt • Lo gi ca l F a ul t • P ower[...]

CHAPTER 1: Intr oduction 6 T wo LEDs mount ed on the r ear panel of the po wer suppl y module indicate the status of the module: Multiple pow er supp ly modules In order t o maintain the appropr iate airf low , you must al wa ys oper ate th e Gat ew ay E-84 2R wit h two po wer suppl y modules installed. T he two pow er supply modules operat e toge [...]

www.gateway.com 7 The module has an orange Cooling Module F ault LED. LED s tatu s is des cr ibed in the f oll ow ing table : Mo dul e F aul t (Or ang e) Status Off Enclo sur e Of f - Indicat ed b y pow er supp ly module and contr oller module OK l ights Of f Enclo sure On - Fan OK On Coo ling module f an fail ure[...]

CHAPTER 1: Intr oduction 8 C ontr oller module One or two controller modules (depending on y our c onfigur atio n) are supplied and mounted in the back of the enclo sure as part of the Gate wa y E -84 2R enclo sure core p r oduct. The plug-in controller module s hav e bee n de signed fo r i nt egration into the encl osure , pro viding ex ternal FC [...]

www.gateway.com 9 • An RJ45 1 0/1 00Base T Ethernet port l ets y ou connect the controller t o a network t o enable out -of - band management and monitoring using the embedded StorV iew GUI sof tware . • There is also an RS23 2 sock et w hich provides an alternativ e user interface to the RJ45 connect or . The r e com mend ed configurations ar [...]

CHAPTER 1: Intr oduction 10 Bat t er y modu le Eac h controller module ass embly include s a r emov able batt er y module (f or the location, see “C on tr oller module” on page 8 ) . The batt er y module contains a replaceable Li-Ion batt ery pack, as sh own in th e f ollow ing i llu stration. T he bat t ery pac k pr ote cts t he cac he cont en[...]

www.gateway.com 11 Disk I/O mo dule The e xpansion enclosure h ou ses one or two Di sk I/O modules. The y pro vide the dr ive e xpansion f or the RAID enclosure . When expanding the sy stem, y ou may add up to f our expansion enclos u r es. Th is will gi ve y ou a tot al of fiv e enclo sure s including t he RAID enclo sure . A full y loaded sy stem[...]

CHAPTER 1: Intr oduction 12 Dri ve carrie r module The dri ve carrier module comprises a hard disk mount e d in a carrier . Each dri ve ba y hous es a singl e , lo w p r ofil e, 1 .0-inch hi gh, 3.5- inch f orm-f ac tor disk dr iv e in its carr ier . Th e car rier ha s mou n ting locations f or SAS or S A T A dri ve s. The f ront cap also supports [...]

www.gateway.com 13 Dumm y carr ier module s Dummy carrier modules are pro vided for fi tting i n all unused dri ve bay s. They ar e de sign ed as integr al driv e modu le f ront caps and must be installed in all unused dri ve ba ys t o maintain a bala nced airflow. Blank module s Caution Operat ion of the en clo sure wit h any mod ules missin g dis[...]

CHAPTER 1: Intr oduction 14[...]

CHAP TER 2 15 Get ting Start ed • Intr oduction • Planning y our installation • Enclo sure installation procedur es • Module instal lation • Enclo sure conf iguration • Enclo sure cabling - single enc losure • Ether net connec tion • Enclo sure cabling - multiple enclo s ur es • Dri v e slot arr angement • P ow er cord connec ti[...]

CHAPTE R 2: G etting Sta rted 16 Intr oduc tion This chapt e r expl ains how t o install y our enc lo sure int o a n industry-standard, 1 9-inch rack ca binet and configure the enclosur e sub - syst em . P lanning y our installation Bef ore y ou begin install ation , y ou should become f amiliar wit h the conf iguration r e q uir ements of y our en[...]

www.gateway.com 17 Enc lo sure dr iv e ba y number ing con v ention The enclos ure dri v e bay numbering conv ention is shown in the illustration on page 1 6 . A drive ba y is defined as the space required to hou se a sin gle 1 .0-inch high, 3.5-inch disk driv e in i t s carr ier module. Dri ve car rier conf iguratio n When planning y our sy stem c[...]

CHAPTE R 2: G etting Sta rted 18 Prepar ing the sit e and host s e rv er Befor e you begin, m ak e sure that the site w here y o u intend t o s e t u p and us e y our storage s y stem has t h e f ollowing: • Standard A C power f rom an indepe ndent sour c e or a rac k pow er distribution unit with a UPS (univ ersal power supply ) . • A host com[...]

www.gateway.com 19 R a c k installation pr erequi sit es The enclo sure is designed f or install ati on into an indus tr y standar d, 1 9-inch cabinet, capable of holding the uni t. • A minimum depth of 28 inche s (700 mm) fr om t he front f lange t o the back metalwork (e xc ludes bac k cabling) . • Up to 7 0.5 l bs (3 2 kg) per enclosur e, de[...]

CHAPTE R 2: G etting Sta rted 20 2 Ass emble the left and r ight cha ssis lat c hes using the spec ial ch assis l atc h scr ew s. Mak e sure that the la t ch is orie ntat ed as show n in t he f o llow ing ill ustr ation, wit h th e spring arm l ocate d a ga in st i ts sto p ( on the rig ht si de at the to p, on the le ft s id e a t t he bo ttom) . [...]

www.gateway.com 21 4 Mount the en clo sure in the rack as f ollows: a Lif t the enclosure and align it with the rack rails. b Care fully ins ert the c has sis slide s into t he rack r ails and pu sh it fully int o the cab inet. c Tigh ten the re ar screw s . d Wit hdraw the encl osure until it reache s t h e har d stops (appr oximat ely 1 5.75 inch[...]

CHAPTE R 2: G etting Sta rted 22 Eac h E-842R RAID controller module can be connect ed to up t o two independent Host Bu s Adaptors. Some ty p ical confi gurations utilizing one or two RAID controller module s and either one or two HBAs are shown in the f o llowing. Single ho st, single HB A, and singl e controller connection Dual ho st, single HBA[...]

www.gateway.com 23 Et herne t connec tion An RJ-45 10/1 0 0Base T Etherne t port lets you connect t h e c ontroller to a netw ork to enable out -of -band management and monitor i ng using the Embedd ed StorV iew GUI softw are. Mak e sure that t h e PC i s connect ed either direc tly or t hrough a swi tched LAN t o the Ethernet. Important Onl y shie[...]

CHAPTE R 2: G etting Sta rted 24 Enc lo sure cabling - multiple enc losur es Y ou can connect additional e xpansion enclosure s to an E-84 2R RAI D enclo sure . Multiple enclosures are connec ted to gether using S AS patch cable s, up t o a maxi mum of fi v e enclosures, i nclud ing the RAID enclosure . A ty pical two -expansion enclo sure configur[...]

www.gateway.com 25 Dri v e location rule s The E-84 2R stor age enclo sure supports two dif f e rent ty pes of disk dri ve s, SAS and S A T A. In order t o allow optimal conf igurations t o be built, t he f ollow ing rules sh ould be observ ed: Diff erent dri ve ty pes cannot be mix ed in the s a me column. • Slot s 1 , 5, 9 = col umn 1 • S l o[...]

CHAPTE R 2: G etting Sta rted 26 If you need to c h a n ge driv e technolog y , a new column of drive s should b e populated. All members of the column should have t he same driv e type . Driv e sta rt Wit h two acti ve pow er supply modules installed (required) , all dri ves s tart immedi at ely . Acti va ti ng the anti-tamper locks The anti-tampe[...]

www.gateway.com 27 P ow er cord connec tion T o atta ch the power cord: 1 Attac h the pow er cords t o the pow er supply modules. T he cable strain relief bale f i ts o ver and onto the po wer cord. Lif t the bale up first, insert the cable , and sec ure the bale onto the p o wer cord. 2 Attac h the power cor d to the pow er distribution un it in t[...]

CHAPTE R 2: G etting Sta rted 28 Man agement int erf aces The f o llow ing management interf aces are u sed to confi g ure , manage , and monitor the controller module stor ag e solution. St orVie w St or age Mana gement sof twar e StorV iew Stor a ge M anage ment softw are is a fu ll-featured, graphica l, HT ML -based, softw a re suite designed to[...]

www.gateway.com 29 Instal lation If th e VDS serv ice is running , it is stopped a utomatic ally wh ile the pr ov ider is installed. T o install the hardware pro vider fo r VDS: 1 Double-clic k the in staller ex ecutab le. 2 Read the licen se ag reemen t, the n click I Agre e to a cce pt to t he term s a nd co nd it ion s. 3 C h oo se a destinati o[...]

CHAPTE R 2: G etting Sta rted 30 IVdsAsync QueryStatus Wa it IVdsC ontro ller GetPor tProperties GetPro pert ies GetSubS yst em Res e t SetStatus Query Asso ciat edLuns Init ialize (interna l) IVdsC ontro llerContr ollerP ort QueryCo ntrollerP orts IVdsC ontro llerPor t In itialize (i nternal) Get Contr oller GetPro pert ies IVd sD rive Get Pro per[...]

www.gateway.com 31 Kno wn issues an d limitations The f ollowing i ssues and li mitations are pre sent in t he curr ent relea se of the Gat ew ay Hardw are Prov ide r f o r VDS: • Fla shing of dri ve LEDs cannot b e turned off - the y can only be s et t o flash f or a specif ic time period. • Th e fol lowing li mitations rela te t o the SetF ri[...]

CHAPTE R 2: G etting Sta rted 32 • Ther e are minimum allow abl e chunk size s for RAID 0 and RAID 1 arra ys (RAI D 5 arra ys hav e no res triction s) : Stripe siz e = (c hunk si ze) x (number of non -par ity driv es in the arra y) . RAID 0: Number o f Driv es 1 or 2 3 4 or mor e Minimu m Chunk Si ze 256 K 12 8 K 64K RAID 1: Number of Driv es 2 o[...]

www.gateway.com 33[...]

CHAP TER 3 7 Oper ation • Bef or e y ou begin • Pow e r o n • Starting t he driv es • Starting St orVie w • Power d own[...]

CHAP TER 3 : Oper ation 8 Bef ore y ou begin Before t urn ing o n the en closu re , ma k e sure th at all the m odu les are firm ly seated in thei r co rrect bay s. P ow er on T o tu rn on th e enclo sure : 1 Connec t AC power cables t o the pow e r dist ribution un its ( PDUs ). 2 Connec t AC power cables f rom the PDUs t o the power supply module[...]

www.gateway.com 9 Disk I/O mod ule LEDs The disk I/O module LED s s tatus conditions are defined in “Disk I/O module LEDs ” on page 1 5 . Starting t he dr i v e s Unles s ot herwise selec t ed duri ng installation, all driv e s in t he enclo sur e should start a uto maticall y . If the y do not star t, there may be a pow er problem (an alarm an[...]

CHAP TER 3 : Oper ation 10[...]

CHAP TER 4 11 T roubleshooting • Ov ervie w • Status indicator LEDs • Audible a larm • Dri v e carrier module f aults • T r oubleshooting • H ard ware faul t s • C o ntinuou s operation during r eplacement • R epl ac ing a mo dule • P ow er suppl y module s • Dri v e carrier module • T elephone support[...]

CHAPTER 4: Troublesh oot ing 12 Ov er v ie w The Gat ew ay E-842R enclo s ure inc ludes a proces sor and as soci ated monitoring and control logic to enable it t o di ag nos e problem s wit hi n the enclo sure’s po wer , cooli ng, and driv e syst ems. The s ensors f or power and cooling conditions are hous ed wi thin t he pow er suppl y modules. [...]

www.gateway.com 13 • C h ec k the controller module s etup as f ollows: • Mak e sure t hat the contr oller module has been cor rec tly installe d and all ex ter nal links and cables are connect ed secur e l y . • Make sure t h a t the maximum cable length has not been ex c eeded. • Mak e sure that the RAID c ontroller module is correc tly s[...]

CHAPTER 4: Troublesh oot ing 14 Op s panel LEDs The Op s panel display s the ov erall status of a l l the modules. T he Ops panel LEDs are de scribed in the follo wing table . “X” = no bear ing on thes e state s Important The Ops panel is supplied as an int egral part of the enclo sure core pr oduct and is not use r rep la ce a bl e. Ops p anel[...]

www.gateway.com 15 C ontr oller module LE Ds For detail s on how t o remo v e and replace a controller module see “Controller module” on page 2 2 . The controller module incorporat es the f ollowing LED indicators: * Thes e LEDs blink on an d off when ther e is module acti vity . Disk I/O mod ule LEDs Dri ve car rier LED s See “Driv e carrier[...]

CHAPTER 4: Troublesh oot ing 16 Audible alar m mute When the a ud ible alarm sounds, y ou can mute it b y pres sing the alarm mute but ton, locat ed on the enc losure’ s f ront panel. Aut omatic muting tak es p lace af ter tw o minut es if y ou do not pre ss the alar m mu t e butt on. When the alar m is mut ed, it continues to s ound w ith short [...]

www.gateway.com 17 T r ouble shooting The f ollowing s ections des cribe pr oblems, with possible sol utions, w hich can occ ur with your Gat ew ay E- 8 4 2R Storag e Area Network. Sys t e m f a u l t s Also see “T h ermal wa rnings” on pa ge 1 8 . P ow er suppl y f aults T hermal c ontrol The Gat ew ay E-842R stor ag e en cl osure uses e xte n[...]

CHAPTER 4: Troublesh oot ing 18 T hermal alarm T hermal w ar nings H a rdw a re faul t s Mak e sure that y ou have obtained a replacement mod ule of the same ty pe bef ore re m ovi ng any fau lty mo du le. • R eplac e a f aulty driv e with a dri ve of the same type and equal or great er capacity . • All dri ve ba ys must hav e a driv e carr ier[...]

www.gateway.com 19 C ontinuou s opera tion during r eplacement Depending on ho w your Gat ewa y E-842R enclosur e i s se t up, you can normally replace a f ailed di sk un it with ou t i nte rru pt in g th e us e of th e sys tem. In addition, ea c h e n closure contains two po we r supply modules, eit her of which can maintain po wer and co ol in g [...]

CHAPTER 4: Troublesh oot ing 20 T o remov e a power su pply module: 1 Ma ke s ur e th a t yo u i de n ti f y t he fau lt y p owe r s u p ply mo d ul e co rre ctly. Th e Mo du l e Fau lt L ED on the fa ulty po wer supply module lights orange. 2 Dis con nect the pow er su ppl y cor d. 3 Pu sh the latch on the pow er supply module handle to the r ig h[...]

www.gateway.com 21 4 Connec t the power supply cord t o the power sour ce. C ooling module R e moving the cool ing modu le T o remov e the cool ing module: 1 Gra sp the lat ch between your t hu mb and f orefinger . Sque ez e your thumb and for efinge r tog eth er to re lea se t he la tch. 2 Pull t he lat ch outwar d to pull the module out of t he e[...]

CHAPTER 4: Troublesh oot ing 22 Instal ling the cooling module T o install the cooling module: 1 C h ec k for damage , especiall y to the r ear c onn ec tor on t he suppl y . 2 W ith the lat ch in the open po sition, slide t he module int o t he enclos ure until t he latc h engages automat ica lly . 3 Secure the mo d ule by man ually closi ng the l[...]

www.gateway.com 23 3 Grip t he latch handle s and remov e the module . Instal ling a R AID con trol ler mod ule T o install a RAID controller mod u le: 1 C h ec k for damage, e s pecially t o the interf ac e connector . Do not insta ll if the pins ar e bent. 2 With t he lat ches in the open p o sition , slide the RAI D controller module int o the e[...]

CHAPTER 4: Troublesh oot ing 24 3 Se cu re th e m od u le by m a nua l ly cl os in g the l atch es . Y ou sh ou l d h e ar a c li ck whe n the l atch es engage. The controll e r module take s up to one minute to r e- initializ e onto the loop af ter re-cabling. Bat t er y modu le Di spose of use d ba t teri es in accord ance with th e man ufacturer[...]

www.gateway.com 25 R emo v ing a bat t ery module T o re move a b atter y m od ul e: • Operate the r e lea se la t ch and slid e t he bat tery m odule out of the controller modul e . Installing a batt ery module T o install a batt ery modul e: 1 C heck f or damage . Do not insta ll if there a re any ou ter sign s of damage . 2 Slid e the ba tt e [...]

CHAPTER 4: Troublesh oot ing 26 Dr i v e carr ier module R emov ing a dri v e carr ier module T o r emove a drive c arrie r mod ule : 1 Releas e the carrier h andle by pres sing t he la t ch in the handle t owards the right. The anti-tamper loc k must be off . 2 Gently w ithdraw t he driv e carrier module appro ximatel y 1 inch (2 5 mm) and wait 30[...]

www.gateway.com 27 Installing a dri v e carr ier module Drive carrier co nfig uratio n Bef ore you install the dri ve carrier modules in your E-842R enclosur e, see “P la nning your installa tion” on page 1 6 f or s yst em config u r ation inf ormatio n . Installation procedure T o install a dri ve car rier mod ule: 1 Re l ease t he carrier han[...]

CHAPTER 4: Troublesh oot ing 28 3 Secure the carrier int o the slot (the latch on the base of the carrier engages a slot in t h e enclosur e) . Continue to pu sh firmly until t he handl e full y engages. Y ou should he ar a c lick when the latc h e ngage s and holds t he handle cl osed. Dumm y dri ve carr ier module r emo v al and r eplacement Dumm[...]

AP P ENDI X A 29 Specifications • Dimensions • Wei g ht • A C pow e r ( 35 0 W pow er supply module) • P ow er supply m odule saf ety and EMC compliance • En vir onment • Int erf aces • C o ntroller module spec ification • Disk I/O mo dule specif ic ation • Dri ve carrier module spec ific ation[...]

APPE NDIX A: Specifications 30 Dimensions W e r e c om m e n d t ha t a r a c k w i t h a d ep t h o f no l e s s t h an 2 7 . 5 5 i nc h e s ( 7 00 m m) b e u s ed w i t h t h i s produc t. W eight A C po wer ( 3 5 0 W po w er suppl y module) Enc losure inches mm Height 3.46 87 .9 Width across the mo unting f l ange 19 48 3 Width across the body o[...]

www.gateway.com 31 P ow er consumption P ower consumption of enclosure wit h 1 2x SAS dri ves r u nning I/O, po wered by a single pow er supply module (P ower One power supply module) with e xtended pow er le ad b etw een the power supply module and the I/O backplane and with two contr ollers installed at IDL E a n d A CTI VE operation. P ow er sup[...]

APPE NDIX A: Specifications 32 Int erf aces C ontr oller module spec i f ication Sho ck, Op era tio nal V ertical axis 5 g peak 1 / 2 sine , 1 0 ms Shoc k, Non - Ope rati onal 30 g 1 0 ms 1/2 s ine Vibratio n, Op eratio nal 0.2 1 grms 5- 5 00 Hz Random Vibrati on, Non -Op eratio nal 1 . 0 4 g r m s 2 - 2 0 0 H z R a n d o m Vibrati on, Reloc ati on[...]

www.gateway.com 33 LED func tions * Thes e LEDs blink on and of f when there is module acti vity . Disk I/O module spec if ication LED func tions * Thes e LEDs blink on and of f when there is module acti vity . LED functions LED stat e Defini tion Batt er y fa ult Orange Whe n lit, this LED in dicate s that t he back up batt ery unit is mis sing, h[...]

APPE NDIX A: Specifications 34 Dr i v e carr ier module spec ification The dri ve carr ier module is not a vailable separat e l y . Important Operating E-842R enc losures with n o n -appr oved driv es may in validat e the warranty . C ontact Ga te wa y Cu stomer Ca re f or details of ap pro ved driv e s. Module dimens ions Height 1.06” (2 7 .05 m[...]

AP P ENDI X B 35 L egal Inf ormation[...]

APPEN DIX B: Lega l Informat ion 36 R egulat or y compliance s tat ements Unit ed State s of America Fede ral Communications C ommission (FCC) Unintenti ona l emitter per FCC P a rt 1 5 FC C Par t 1 5 Cl ass A Stat ement The serv er is designated as compl ying with C lass A r equirement s if it bare s the f ollowing te xt on the rating label: This [...]

www.gateway.com 37 For unique ident ification of the product configuratio n, please submit the 1 0-digit serial number found on the produ ct t o the responsible party . This de vice complies wit h Part 1 5 of the FCC R ules. Operation of this product is subject to the f ollow ing two conditions: (1 ) th is de vice ma y not cau se harm ful int erf e[...]

APPEN DIX B: Lega l Informat ion 38 En v ir onmental inf ormation The product y ou have purchas ed cont ains extract ed natural resources t hat have been used in the manufacturing process. T his prod uct may contain substa nces known to be hazardous t o the envir onment or to human he alth. T o prevent rel eases o f ha rmf ul s ubst anc es in to th[...]

AP P ENDI X C 39 S a fe t y I n fo r m a t i o n[...]

APPENDIX C: Safety Info rmation 40 Important s af ety inf orm ation Y our Gat ewa y sy st em is designed and te sted t o meet the late st standards for sa fety of inf ormation tec hnology equipmen t. Howe v er , t o ensure saf e use of this product, it is important that the saf ety instructions mark ed on the product and in the documentation ar e f[...]

69 Index A accessories safety precaut ions 68 alarm mute butt o n 44 anti-s tatic wrist or an kle strap 18 anti-t amper lock 12 , 27 , 54 Audible Alarm 43 , 44 , 45 , 46 audible al arm 5 , 43 , 45 , 46 auto st art failure 44 B backplane 2 , 3 , 18 , 47 , 54 bay 16 C CD Externa l Storag e 18 , 19 chassis 3 contro ller module 52 D disc 37 disk dr ive[...]

Index 70[...]

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A MAN E-842R S AS USR GDE R0 05/0 7[...]