GE 28310 manual

Model 28310 2 in 1 - Skype Internet & Standard Phone User ’s Guide can be used with the internet or as a traditional landline telephone Quick Guide on pages 12-20[...]

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3 Introduction Y our GE/Skype phone may change the way you think about using your telephone, and using Skype. Y ou can use your GE/Skype phone to make and receive both landline and Skype calls. And, because Skype is built into your GE/Skype phone, you no longer need a com- puter to use Skype. In order to use your GE/Skype phone for Skype calls, the[...]

4 Equipment Approval Information Your telephone equipment is appr oved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical R equirements for Telephone T erminal Equipment published by ACT A . 1 Notification to the Local Telephone Company On the bottom of thi[...]

5 Inter ference Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to co[...]

6 Table of Contents I NTRODUCTION ........................... 3 T ABLE OF C ONTENTS ................... 6 T ABLE OF C ONTENTS ................... 7 I NTRODUCTION ........................... 8 B EFORE Y OU B EGIN .................... 8 P arts C heCklist ..................... 8 t elePhone J aCk r equirements 9 I NST ALLATION .........................[...]

7 SEE MARKING ON BOTTOM / BACK OF PRODUCT R I S K O F E L E C TR I C S H OC K DO N O T OP E N W ARNING: TO PREVENT FIRE OR ELECTRI CAL SHO CK HAZARD, DO NO T EXPOSE THIS PRODUCT T O RAIN OR MOISTURE. THE LIGHTNING FLAS H AN D ARROW HEAD WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF “DANGEROUS VOL T AGE” INSIDE THE PRODUCT . CAUTION: TO [...]

8 Introduction CAUTION: When using telephone equipment , there are basic safety instructions that should always be followed. Refer to the IMPORT ANT SAFET Y INSTRUCTIONS provided with this product and save them for futur e reference. IMPORT ANT : Because cordless phones operate on electricity, you should have at least one phone in your home that is[...]

9 T elephone Jack Requirements To use this phone with a landline, y ou need an RJ11C type modular telephone jack , which might look like the one pictured here, installed in your home. If y ou don’t have a modular jack, call your local phone company to find out how to get one installed. Installation Digital Security Syst em Y our cordless phone u[...]

10 Left soft (button) display # (button) Space/zero (button) a/A * (button) LED alert (indicator) earpiece End/Power/ Skype status (button) Right soft (button) microphone Handset Layout Base Layout Network Connection Status (indicator) Call/Speaker (button) Navigational/ selection (button)[...]

11 Left soft button Selects the current menu item or confirms a setting, depending on the current screen. LED light indicator alerts to Voicemail Waiting and Skype Authorization requests. Right soft button Cancels the last action or returns to the previous scr een, depending on the current screen. Call/Speaker button Initiates or answers a call. D[...]

12 Installing the Phone Installing the Handset Battery NOTE: Y ou must install the handset batteries before using the cordless handset . CAUTION: T o reduce the risk of fire or personal injury, use only the Thomson Inc. approved model B YD NiMH H-AAA 900mAh 1.2V , rechargeable Nickel-metal Hydride AAA batteries, which are compatible with this unit[...]

13 2. Plug one end of the telephone line cord into the jack on the back of the base/gateway and the other end into a modular jack. NOTE: Landline connection is not necessary for Skype usage. IMPORT ANT NOTE: Emergency calls via the landline are only possible if power is applied to the base station and the landline is properly connected. 3. Connect [...]

14 First Time Start Up Y ou must complete the following steps the first time you use your GE/Skype phone. Start by turning on the handset; press and hold the button until the handset powers on. 1. Find your pr eferred language using or , then pr ess to select a language. Confirm your selection by pressing . 2. Y ou are then directed to the Skype [...]

15 Getting Start ed with Skype Y ou can configure your GE/Skype phone with an existing Sk ype account during the first-time installation, or you can optionally create a new Skype account . You only need a Skype username and password defined by y ou to create a new account . Y ou can enter further account details when your GE/Skype phone has been[...]

16 4. Y ou are then directed to the Skype Agreement . Use to read the entire text and then press to accept . to accept . Please be patient as the creation of your Skype account may take several minutes to per form. We suggest that you note your Skype name and your Skype password her e for future r eference: My Skype name: __________________________[...]

17 OK Back Contact name has been added to your contact list Select OK to send an Select Back Choose what type of Contact to add Skype Phone number Sk y p e 4. Y ou are now asked whether you want to save your Skype name and passwor d for automatic sign-in in the event of power outage. Press to accept , to accept , to decline. Contacts Y our contact [...]

18 NOTE: Please be patient as synchr onization of Skype contacts might take several minutes. NOTE: Use “echo123” to test your Skype connection. Add “echo123” to your contacts. Calling echo123 will launch an automated t est that allows you to record and play back sound. Add a SkypeOut or Landline Contact SkypeOut allows you to make calls to [...]

19 Search for Skype Users To sear ch for Skype users, press to select Menu , then: 1. Use to go to Search , select by pressing . 2. Use the keypad to enter the Skype name or full name and press press . 3. Use Use or to navigate and highlight a name from the list , select by pressing . 4. Use Use to highlight Add t o Contacts , select by pressing pr[...]

20 Dial a Landline Number To dial a landline number: 1. Use the keypad to enter the number . Press to call the number . NOTE: When using Sk ypeOut always enter area code and telephone number. 2. Use to select landline or SkypeOut and press . 3. Wait for the call to connect , ring and be answered. Pr ess Press to end the call. NOTE: Y ou can select [...]

21 Mute the Microphone During a call just press to mute the microphone. Press again to unmute. Speakerphone During a call you can switch between the speaker and earpiece. 1. Press to select Speaker . 2. Press again to r eturn to Earpiece . Start a New Call During a Call To start a new call during an active call; 1. Press to put your active call on [...]

22 Radio Signal Status Indicates the strength of the radio signal. No radio signal. Radio signal. Battery Status Indicates the status of the battery. Low level. Partially charged. Fully charged. Charging. Radio signal status Battery status Skype™ online status Notifications Current time Action Action Skype credit SkypeOut Allows you to make call[...]

23 Notifications Display notification icons. Missed call. New voicemail. Exchange contact details request . Silent mode is active. Keypad locked. Skype credit is about to expire. Headset connected. Diverting calls to voicemail. Call forwarding.. Skype Online Status Indicates your current Skype online status. Online (green). Away. Not available. S[...]

24 Contacts Your contact list and the curr ent Skype status of your contacts. History Your calls, missed calls, incoming and outgoing calls, voicemails and exchange contact details. Add Contact Adds a Skype user or SkypeOut number to your contact list . Intercom Allows communication between two handsets (Requires purchase of additional handsets). S[...]

25 Skype Settings In order to adjust the settings in the following Skype menus, y ou must have a Skype account configured and be online. Sign into Skype 1. From the idle scr een , press to enter the Sign in menu. 2. Use to select to select Sign in to Skype . 3. Use the keypad to enter y our Skype name and press . 4. Use the keypad to enter y our p[...]

26 Send Voicemail to a Contact 1. From the idle scr een , press to enter the main menu. 2. Press to select Contacts . 3. Use or to find a contact , and select the contact by to find a contact , and select the contact by pressing . 4. Press and and to select to select Send voicemail. NOTE: If contact does not subscribe to Skype voicemail service y[...]

27 Remove : Remove a contact fr om your Contact list . This option applies to Skype as well as landline contacts. 1. From the From the idle screen , pr ess press to enter the main menu. to enter the main menu. 2. Press to select to select Contacts . 3. Press and and to find and select a contact . to find and select a contact . 4. Press and and to[...]

28 Request Contact Details Y ou can send an authorization request to a Skype user – and if it is accepted, you can see his or her online status. When adding a contact to your Contact list you will be pr ompted to specify if you w ant to send an authorization request . We recommend that you send this r equest but you do not have to do so – and y[...]

29 Delete : Remove the entry. View profile : View the profile for the entry. Please note that this works only with Skype calls. Add to contacts : Add an entry to your Contact list . Clear list : Delete all entries on the list . Missed calls : A list showing only the missed calls. Please note that landline as well as Skype calls are r egistered. I[...]

30 1. Press to select Y es and answer the call. The top of the display will show which call is active, Landline or Skype . The original call will be put on hold and you will be connected to the new call. 2. Press to select Swap Calls and go back to original caller and put the second call on hold. Y ou can toggle between callers by pressing the agai[...]

31 Deleting a CID Recor d 1. Make sure the phone is OFF (not in talk mode). 2. Press to view All calls history, which includes missed calls, incoming calls and outgoing calls. 3. Use or and and to select the desired record. 4. Press and to select Delete . Note: Press to return to the standby mode. Voicemails Listen to your voicemail Callers can lea[...]

32 Contacts Requests Skype protects the priv acy of its users by requiring exchange contact details on names added to a contact list . You will r eceive an authorization request whenever a Skype user adds y ou to his or her Contact list . By accepting the request , you allow the user to see your online status. Add Contact Skype See page 16. Phone N[...]

33 4. Press and to select your pr eferred status ( Offline, Online, Skype me, Away, Not available, Do not disturb, Invisible ). NOTE: Y ou can also press from the Idle screen in order to change your Skype status. When you select Do not disturb , you mute all incoming Skype as well as landline calls. Sign Out 1. From the From the idle screen , pr e[...]

34 d. In Gender , use to select ( Male, Female, Unspecified ). e. In Bir thdate , enter the month using the keypad, press to go to the day and enter the day using the keypad, press again to go to the year and enter the year using the keypad. f. In Country/Region , use / and to select . g. In State/Province and City , use the keypad to enter your d[...]

35 2. Press and to select Status . 3. Press and to select Auto sign in . 4. Press and to select your pr eferred sign in mode ( Automatically, Prompt ). Search Y ou can search for Skype users directly fr om your handset . 1. From the From the idle screen , pr ess press to enter the main menu. 2. Press and to select Search . 3. Using the keypad, ente[...]

36 Voicemail 1. From the From the idle screen , pr ess press to enter the main menu. 2. Press and to select Services . 3. Press and to select Voicemail . If y ou have purchased voicemail from Skype, the display will show the expiration date of your subscription. Settings Call Divert Y ou can configure your GE/Skype phone to forward all incoming Sk[...]

37 Voicemail Activation NOTE: Y ou must purchase a Skype voicemail subscription at www .skype.com t o use this service. 1. From the From the idle screen , pr ess press to enter the main menu. 2. Press and to select Settings . 3. Press and select Call divert . 4. Press and to select Voicemail . 5. Press and to select the requir ed option ( Yes, No )[...]

38 Contacts : Skype users can call you only if they are on y our Contact list . If details shared : Only Skype users authorized by you can call. 5. Press and to select SkypeIn calls , then press and to select your preferr ed privacy status for incoming SkypeIn calls ( Anyone, Contacts, Known numbers ). Anyone : Y ou can receive calls from any one c[...]

39 2. Press and to select your pr eferred alert type ( Ringing, Ring once, Beep once ). Ring Tones Y ou can define how you want your GE/Sk ype phone to ring on GE/Skype phone to ring on to ring on incoming calls. 1. From T ones , press and to select Ring tones . 2. Press and to select your pr eferred ring tone ( Silent , Melody 1 - 11, Beep ). Int[...]

40 Time & Date Y our GE/Skype phone will always obtain time and date information GE/Skype phone will always obtain time and date information will always obtain time and date information from the Internet . Thus, you only have to configur e the Time zone and Daylight saving settings. When this is done, the time and date obtained by your GE/Skyp[...]

41 NOTE: T o make registration possible, make sure that the base station has registration mode enabled. This is done by pressing Reset on the back of the base station. Handset Name This menu allows you to enter a name for the handset , which displays on the top banner of the idle screen. 1. From the idle scr een , press to enter the main menu. 2. P[...]

42 4. Press and to select Language . 5. Press and to select your pr eferred language ( English, Espanol, Francais ). Should you accidentally select a language which makes it har d for you to find the Language menu again, use this shortcut: 1. From the idle scr een , press to enter the main menu. 2. Press the number 8 key thr ee times. Preferr ed L[...]

43 1. From the idle scr een , press to enter the main menu. 2. Press and to select Settings . 3. Press and to select Phone settings . 4. Press and to select Country Code , then enter your preferred country code using the keypad. 5. Press to save your selection. 6. Press and to select Area code , then enter y our preferred ar ea code using the keypa[...]

44 In Skype pro xy you can configure all the settings r egarding this proxy. This is how to do it: 1. From the idle scr een , press to enter the main menu. 2. Press and to select Settings . 3. Press and to select Advanced . 4. Press and to select Internet settings . 5. Press and to select Skype pro xy . 6. Press to select Pr oxy . 7. Press and to [...]

45 Current firmware : Displays the firmw are version currently used by your GE/Skype phone. All Firmware vers. : Displays a list of all accessible firmwar e versions that your GE/Skype phone can use. Thus, you can choose to downgrade to an older version. 1. From the idle scr een , press to enter the main menu. 2. Press and to select Settings . 3[...]

46 Reset To r estore the GE/Skype phone back to factory settings you can reset the phone and base. Please note, though, that all your personal settings will be lost . 1. From the idle scr een , press to enter the main menu. 2. Press and to select Settings . 3. Press and to select Advanced . 4. Press and to select Reset . Changing the Battery CAUTIO[...]

47 T roubleshooting Guide A T TENTION: Before tr oubleshooting, updat e to the latest software version via Settings/Advanced/ Firmware Update/Latest firmware. Y ou should also restart your modem/router/switch and the base/gateway station by turning the power to these devices off and on. T elephone Solutions No dial tone • Check and repeat instal[...]

48 • See solutions for “No dial tone” . • Replace the battery. Handset displays " BASE ST A TION CONNECTION L OST " or " NOT REGISTERED ". • Handset may be out of range of the base. Move closer to the base. • Verify the power adaptor is pr operly installed. • Disconnect the handset battery and plug it in again. Pla[...]

49 • A network device may be blocking access to the Internet . Restart your network device/s (router/cable modem/dsl) and then r estar t your base station. If this does not help it may be because your devices have a high security setting or a firewall enabled. Please contact your Internet provider or r outer manufacturer . NOTE : Skype needs unr[...]

50 Cannot make a SkypeOut call. • You may not be subscribing to this service. Y ou need to have SkypeOut credit to use this service. You can buy Sk ypeOut credit at www . Skype.com. • You ar e out of Skype credits. Check your available Skype credits via Service/ Skype Credit . SkypeOut call does not reach the person intended. • You may not ha[...]

51 The handset does not charge when placed in the charger . • The handset may not be placed correctly in the charger . Check that the charger makes a beep when the handset is placed corr ectly. • The charger may not be connected to the power outlet or it is not turned on. Check that the power supply is connected to the outlet . Turn on the unit[...]

52 General Product Car e To keep y our unit working and look ing good, follow these guidelines: • Avoid dropping the handset , as well as other rough treatment to the phone. • Wipe the base station with a damp cloth or an antistatic wipe. Never use a dry cloth as this can cause static discharge. • Retain the original packaging in case you nee[...]

53 Ser vice If trouble is experienced with this equipment , for repair or warranty information, please contact customer service at 1- 800- 448-0329 . If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolv ed. This product may be serviced only by the [...]

54 Limited Warranty What your warranty covers: • Defects in materials or workmanship. For how long after your purchase: • One year , from date of pur chase. (The warranty period for rental units begins with the first rental or 45 days from date of shipment to the r ental firm, whichever comes first .) What we will do: • Provide you with a [...]

55 • Products purchased or serviced outside the USA . • Acts of nature, such as but not limited to lightning damage. Product Registration: • Please complete and mail the Product Registration Car d packed with your unit . It will make it easier to contact you should it ever be necessary. The return of the card is not required for w arranty cov[...]

56 Index A Accessory Information 52 Add a Skype Contact 17 Add a SkypeOut or Landline Contact 18 Adjust Earpiece Volume 20 Advanced 43 Advanced Contact Menu 26 Auto Sign In 34 B Base Layout 10 Base Station 13 Battery Safety Precautions 46 Battery Solutions 51 Before Y ou Begin 8 Block/Unblock a Contact 27 C Call a Skype Contact 19 Call Divert 36 Ca[...]

57 N Notification Alert 39 P Parts Checklist 8 Phone Number . 32 Phone Settings 41 Preferred Line 42 Privacy 37 Programming Y our Phone 24 R Receive a Call 20 Receiving an Intercom Call 32 Receiving CID Records 29 Region 42 Register / Deregister your handset 40 Remove a Contact 26 Request Contact Details 28 Reset 46 Ring Tones 39 Ringing Volume 39[...]

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Thomson Inc. 101 West 103rd Str eet Indianapolis, IN 46290-1102 © 2007 Thomson Inc. Trademark(s) ® Registered Marca(s) Registrada(s) Model 28310 00017707 (Rev . 0 Dom E) 07-21 Printed in Malaysia Skype™, SkypeMe™, SkypeOut™, SkypeIn™, Skype V oicemail™, the whole world can talk for free™, the Skype logo and the S logo are trademarks o[...]