Godex ZX1200i manual

ZX1200 i /ZX1300 i/ ZX1600 i BARCODE PRINTER USER MANUAL User Manual Version Issue Date P/N : ZX1200i series : Rev. 1.0 : 2013.12.12 : 920-015111-00[...]

Contents Contents ZX1200 i /ZX1300 i/ ZX1600 i USER MANUAL CONTENTS 1 Barcode Printer 001 1.1 1.2 Box Content Getting to Know Your Printer 001 002 2 Printer Setup 004 2.1 2.2 2.3 2.4 Loading the label roll Loading & Removing the Ribbon Connecting the Printer to the Host Computer Installing Printer Driver and GoLabel with Super W izard CD 004 00[...]

Declaration ZX1200 i /ZX1300 i/ ZX1600 i USER MANUAL FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a CLASS A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated[...]

Safety instructions SAFETY INSTRUCTIONS Please read the following instructions carefully. 1. Keep the equipment away from humidity. 2. Before you connect the equipment to the power outlet, please check the voltage of the power source. 3. Make sure the printer is off before plugging the power connector into the power jack. 4. It is recommended that [...]

1 Barcode Printer 1.1 Box Content Please check that all of the following items are included with your printer. ZX1200i / ZX1300i / ZX1600i Barcode Printer  CD Including GoLabel software and user’s manual.   ZX1200i / ZX1300i / ZX1600i Series Quick Guide ZX1200i / ZX1300i / ZX1600i Series USB Cable  Label Stock  Ribbon  Power Ada[...]

2 Front View  1 Barcode Printer 1.2 Getting to Know Your Printer Device Overview Rear View  Stylus Pen TOUCH PANEL POWER BUTTON FEED BUTTON LOWER COVER PLATE USB HOST PRINTER COVER VIEWING WINDOW Feed slot for continuous labels Calibration button Ethernet port Serial port (DB-9) Applicator Interface(OPTION) USB port USB Host Parallel port(OPT[...]

3 1 Barcode Printer The Internal View of Printer Ribbon rewind hub Ribbon supply hub Print mechanism Platen roller Release lever for print head Paper guide Label tension guide Label supply hub Label roll guide Adjustable Sensor RFID module RFID module Paper guide[...]

4 This printer supports the following printing methods: Thermal transfer printing (TTP) ： Requires a ribbon for transferring a printed image to a medium. Direct thermal printing (DTP) ： Does not require a ribbon, only thermal paper. Please check which printing method you are using and alter the settings accordingly in the printer driver, printe[...]

5 Now slide the label roll guide forward and fold it down Place the label roll on the label supply hub , pushing it right up to the printer housing. (Do not apply too much pressure to avoid damaging the label stock.) * When moving the label roll guide, hold it only by the end that is attached to the brack et, not by its top. Note 2 Printer Setup[...]

6 Load the label roll into the printer as shown in the illustration. Pass it through the printer as indicated by the red arrows. Pass the label stock through the Adjustable Sensor and up to the tear-off plate. * Remember to set the movable sensor to gap, black mark, or tag hole by changing the position of the sensor with the adjustment wheel. Note [...]

7 1. The labels pass between the wall of the printer housing and the adjustable paper guide. 1 2. Return the print head release lever to its original position. Then close the printer cover. 2 Printer Setup 1 2[...]

8 Place the printer on a flat surface and open the printer cover Place a new ribbon on the ribbon supply hub. The two illustrations as below show you how to install the ribbon depending on the ribbon type (ink side in or out). Ink side out Ink side in 2 Printer Setup 2.2 Loading & Removing the Ribbon Loading Ribbon[...]

9 * Do not pass the ribbon under the sensor. Note 2 Printer Setup Pass the ribbon under the print head and back up on the other side. Attach it to the empty ribbon core.[...]

10 2 Printer Setup 2.3 Connecting the Printer to the Host Computer 1. Please make sure that the printer is switched off. 2. Connect the power cord to the AC adapter and connect the adapter to the printer. 3. Connect the USB cable to the printer and host computer. 4. Switch on the printer. The operator panel should now light up. ZX1200i / ZX1300i / [...]

11 * If the Super Wizard program did not run automatically, you can either turn on the “Auto-run” setting for your CD/DVD driver or double-click the icon of CD/DVD driver to run the program. Note 2 Printer Setup 2.4 Installing Printer Driver and GoLabel with Super Wizard CD 1. Insert the Super Wizard CD in the CD/DVD drive of the host computer [...]

12 2 Printer Setup 4. As the printer driver and GoLabel are installing, a screen will display a progress bar. 5. Once the installation is complete, you can start to make and print labels with GoLabel or through the printer driver. * If you need more resources, tools or reference documents, you can also find them on Super Wizard CD. Just click “Ot[...]

13 2 Printer Setup 1. Insert the product CD in the CD/DVD drive of the host computer and open the "Seagull Drivers" folder on the CD. Select the icon for the driver file and click it to start the installation. 2. Follow the instructions on the screen. The Driver Wizard guides you through the installation procedure. Select "Install pr[...]

14 2 Printer Setup 4. Specify the port used to connect the printer to the host computer. 6. Once the installation is complete, a summary of the printer settings is displayed. Check whether the printer settings are correct and click "Finish" to start copying the driver files. Wait until copying is complete, then finish the installation. 5.[...]

15 2 Printer Setup 7. Once the driver installation is complete, the new printer should appear in the "Printers and Faxes" folder. Godex ZX1200i Godex ZX1200i[...]

16 3 Printer Setting and Control 3.1 Operation Panel OPERATION TOUCH PANEL FEED BUTTON POWER BUTTON TOUCH PANEL POWER Button Press the POWER button to turn on the printer, and the START UP SCREEN appears. The printer is on “ready to print” status, the LCD screen should display the message “READY“ on the screen. When printer is turned on, ho[...]

17 3 Printer Setting and Control 3.2 LCD Interface Introduction Getting Started Press the POWER button to turn on the printer, and the START UP SCREEN appears. Power on If the printer is on “ready to print” status, the LCD screen should display the message “Ready“ on the screen. Use touch gestures to get around the Home screen and other scr[...]

18 Wizard 0 Continuous 6 10 Darkness Speed Media Type 0 X-Offset Y-Offset Wizard Test Main ZX1200 V2.0000 Wizard Test Main ZX1200 V2.0000 Test Self-Test page Out of Dump Mode Wizard Test Main ZX1200 V2.0000 Main LCD Language Printer Setting Label Setting Device Printer Control Codepage Dump Mode Recall Label 3 Printer Setting and Control On the Rea[...]

19 3 Printer Setting and Control finish setting tap back to main page if do not save, tap system would not save any changes. Printer Settings Continuous Auto Select 6 10 Darkness Speed Sensor Select Media Type Main LCD Language Printer Setting Label Setting Device Printer Control Codepage Dump Mode Recall Label Printer Settings Continuous Auto Sele[...]

20 3 Printer Setting and Control Keyboard Mode When plug-in an USB keyboard to the printer, LCD touch panel will display “Enter Standalone”, press the “Y” key on keyboard to entering to the dialog for “Keyboard Mode” operation. ZX1200 V2.0000 Enter Standalone (Y/N) Keyboard Mode Country Code Label Edit Database Setting Codepage Recall L[...]

21 3 Printer Setting and Control 0 0° 0 Preview Label Recall Label 5 5 15 001/002 FORM NAME LABEL-1 LABEL-2 0 0° 0 Preview Label Recall Label 5 5 15 ZX1230i FW:V2.000 Recall Label Prompt 001 Recall Label Print Quantity 1 From the Recall Label Page the touch panel shown on all labels, Tap up to choose labels. Tap down to choose labels. Tap Preview[...]

22 3 Printer Setting and Control 3.3 LCD Interface Function Main Page Main LCD Language Printer Setting Label Setting Device Printer Control Codepage Dump Mode Recall Label Set t ing i t ems fo r print er, e x. P rint ing s pee d, darkness .A lso inc ludes a P rint ing Wi zard fo r y o ur eas e o f print ing . More t han 10 langu ages for pr int er[...]

23 Device Buzzer Option Setting Smart Backfeed Serial Port Setting LAN Setting LCD Setting Clock Setting Device 3 Printer Setting and Control Device Page Set t ing o ff o r o n fo r buzz er Set t ing i t ems for opt ions, e x . Cut t e r, Label Dispe n se r, A pplicat or Choo se ON. P rint ing labe ls would be back t o st a rt p o sit ion. Set t in[...]

24 3 Printer Setting and Control Setting Items in Setting Mode Printer Setting Darkness 0-19 Speed 2-5 Sensor Select Media Detection A u to Select See-Through Reflective Media Type Label with Gaps Label with Marks Continuous Printing Mode Direct Thermal Thermat Transfer Tear-off Posi tion 0-40 Top of Form Apply Cancel LCD Language English Deutsch ?[...]

25 3 Printer Setting and Control Device Buzzer OFF ON Optional Setting None Cutter Label Dispenser Applicator Smart Backfeed Off On Serial Port Setting Baud Rate 4800 bps 9600 bps 19200 bps 38400 bps 57600 bps 115200 bps Parity Non Odd Even Data bits 7 bits 8 bits Stop bits 1 bits 2 bits LAN Setting DHCP On IP A ddress 0.0.0.0 Subnet Mask 255.255.2[...]

26 3 Printer Setting and Control Icon Definition Status of LCD Interface When printer is on standby status (ready to print), the LCD interface will display “Ready” on screen. You can only print when you see the “Ready“ status. Wizard Test Main ZX1200 V2.0000 If there is any printers error, the LCD screen will display the error screen to sho[...]

27 3 Printer Setting and Control Label Calibration The printer can automatically detect and store label height. That means the host computer does not need to transmit the label height to the printer. 3.4 Label Calibration and Self Test Self Test Self-test function lets you check whether the printer is functioning normally. Here is how you run the l[...]

28 3 Printer Setting and Control Label Calibration Button A hardware button to make a Label Calibration while printer encountering ‘’Media Error’’ during the cases when first-time printer start up or change label or ribbon to another type, such as change using gap label to continuous or black mark labels. Press C-button for 2 seconds, it wi[...]

29 3 Printer Setting and Control 3.5 Error Alerts In the event of a problem that prevents normal functioning of the printer, you will see an error message on LCD screen and hear some beep signals. Please refer to below table for the error alerts. Check ribbon Operation Panel Status T yp e B eeps De sc ript ion S olut io n P ri n t H ea d Err or 2 x[...]

30 3 Printer Setting and Control Operation Panel Status S a t u s B eeps D escr ip tion S ol u t io n No p a p er is d etected . M a k e sure th a t th e lab el senso r i s p os it io n ed co r r ectly. I f t he se n so r s t ill d oes n ot d etect t h e pa p er , r u n t h e au t o- d etection f u n ction a gain. P a p er is f inis h ed . R epla c[...]

31 3 Printer Setting and Control 3.6 USB Host Definition : USB Host port supports either device ： USB memory stick, keyboard or scanner. Purpose  USB memory stick : It extends the user memory space up to 32GB for Graphic, Font, Label Format, DBF and Command files downloading. The printer’s Firmware also can be updating if copy new version of[...]

32 3 Printer Setting and Control * * The USB Host port on GoDEX printer is without ‘’HUB’’ function. * * The USB Memory Stick supports with ‘’FAT32’’Disk Format and up to 32GB only. The certified venders are Transcend, Apacer, Patriot, Consair and Kingston. * The download function for Graphic, Font, Label Format, DBF and Command fil[...]

33 4 NetSetting for Ethernet 4.1 Installing the NetSetting software The NetSetting software is used to manage the network configurations when connecting the printer via Ethernet port. It is available on product CD or can be downloaded from official website. To install the NetSetting, please follow below steps. 5. Click ”Next” to start the insta[...]

34 4 NetSetting for Ethernet 4.2 The Interface of NetSetting Click the NetSetting icon to start the program; you will see the start page as below. The start page will display the basic information of connected printer and your PC. There are six tabs on the top of interface which can configure different types of network settings. But for the data se[...]

35 4 NetSetting for Ethernet * *** To fully benefit from the NetSetting software, you should be familiar with basic networking principles. Please contact your network administrator for related network setting information. You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values. IP Setting The IP Set[...]

36 4 NetSetting for Ethernet You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values. Alert Path Setting NetSetting will send the alert messages to designated mail account when the error happened on printer. The alert messages are sent by SMTP (Simple Mail Transfer Protocol) or SNMP (Simple Network [...]

37 4 NetSetting for Ethernet You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values. Alert Message Setting For the alert message notification function, you can decide which error cases need to be sent out to the operator. Moreover, the alert messages can be set to be sent by SMTP, SNMP or both.[...]

38 4 NetSetting for Ethernet You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values. Printer Configuration Set or change the configurations of connected printer. Most of key settings for the printer operation can be done by this setting page. ZX1200i[...]

39 4 NetSetting for Ethernet You can press “Send Command” button to send printer commands via Ethernet port and control the printer remotely. User Command The “User Command” tab provides a communication interface for operator to control the printer. Input printer commands in "Input Command" window and press “Send Command” butt[...]

40 4 NetSetting for Ethernet In addition to the firmware update, you can press “Recover To Factory Settings” button to restore the printer configurations back to factory default. Firmware Download On “Firmware Download” tab, the current version of printer firmware will be showed on the screen. If you need to update the printer firmware, jus[...]

41 5 Accessories 5 Accessories 5.1 Preparation Steps Before installing the optional modules, please make some preparations as follows. 1. Turn off the printer : Remember to switch off the printer before installing any module. 2. Open the printer cover * *** Remember to switch off the printer before installing the cutter. ** ** Do not use to cut adh[...]

42 5 Accessories 1.Cutter module 2. Screw 5.2 Installing the Cutter The Overview of the Cutter Remove lower cover plate to the a little bit right then can get out. Unscrew the screw marked in the illustration on the front of the printer, which secures the lower cover plate. 2 1[...]

43 5 Accessories Connect the cutter cable connector to the cutter jack on the printer. Be sure the cutter module insert to printer properly. (see red arrow)[...]

44 5 Accessories Now load the label roll into the printer and close the printer cover. * *** Check whether the cutter function is enabled in the printer. ** ** Labels or paper should be at least 30 mm high. *** * After installation of the cutter module, set the stop position (^E) to 30. Finish the cutter module installed. Secure the cutter module o[...]

45 5 Accessories 5.2 Option Rewind Ribbon Hub Removing Ribbon Use tool to cut off the ribbon.[...]

46 Pull open the knob, ribbon could be easy to remove. 5 Accessories[...]

47 6 Maintenance and Adjustment 6.1 Installing / removing the print head module Open the printer cover. Turn the print head counterclockwise to a top right position $ using a screwdriver or a coin, loosen the screw to take out the TPH module. Hold the print head module , pull out the TPH cable smoothly. To install TPH module, follow the reverse ord[...]

48 6 Maintenance and Adjustment 6.2 Adjusting the print line Open the printer cover. If no improvement is visible, turn the screws(A) clockwise or counterclockwise as far as possible and be sure to align with the indicator board and indicator line. Repeat the adjustment process until printing quality has improved. $ Turn the print head counterclock[...]

49 6 Maintenance and Adjustment 6.3 Adjusting ribbon tension You can adjust the ribbon tension by turning the ribbon shaft knob (see illustration) clockwise or counterclockwise. There are 4 possible settings, which is marked on the ribbon supply hub. # 1 : Tension is the highest # 4 : Tension is the lowest If the tension is so low that the ribbon d[...]

50 6 Maintenance and Adjustment 6.4 Cleaning the thermal print head Dirt on the print head or ribbon may result in inadequate print quality (there are only partial images on the label). The printer cover should therefore be kept closed when possible. Keeping dirt and dust away from the paper or labels ensures a good print quality and a longer lifes[...]

51 6 Maintenance and Adjustment 6.5 Adjusting the balance and print head tension Open the printer cover. $ using a screwdriver or a coin to loosen the screw When using a variety of label stock and ribbons, the ink may not be evenly distributed. If there is no printed image on one side of the paper , or the ribbon wrinkles, the print head pressure m[...]

52 6 Maintenance and Adjustment 6.6 Ribbon shield settings The use of different ribbon materials may cause wrinkling of the ribbon, which in turn affects the print result as illustrated by the examples in (a) and (b). To change the print quality, you can adjust the ribbon shield screws. If your print result looks like the example in (a), you need t[...]

53 6 Maintenance and Adjustment 6.7 Cutter settings * Remember to switch off the printer before removing the CUTTER. **The label medium should be at least 30 mm long to ensure correct functioning of the cutter. Note Switch off the printer before removing the CUTTER. (remove or install cutter refer to ‘’accessories’’ in Section 5) Unscrew th[...]

54 6 Maintenance and Adjustment 6.8 Troubleshooting * *** If any problems occur that are not described above, please contact your dealer. Problem Solution The printer is s wi tched on b ut the LED does not light up. ♦ Check the po w er supply. Please se e the Section 2.4 The LED lights up red and pr in t ing is interrupted. ♦ Check the soft w a[...]

Appendix ZX1200 i /ZX1300 i/ ZX1600 i USER MANUAL APPENDIX PRODUCT SPECIFICATIONS Notice Specifications are subject to ch ange without notice. A ll company and/or product names are trademarks and/or registered trademarks of their respectiv e ow ne rs. ** Minimum print h eight and maximum print sp ee d specification compliance ca n b e dep en d en t[...]

Appendix Appendix INTERFACE Serial Port Default settings ： Baud rate 9600, no parity, 8 data bits, 1 stop bit, XON/XOFF protocol and RTS/CTS RS232 Housing(9-p i n to 9- pin) DB9 Socket DB9 Plug - RXD TXD DTR GND DSR RTS CTS RI Computer 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 +5V, max 500mA TXD RXD N/C GND RTS CTS RTS N/C Printer * *** The total curre[...]

Appendix Pin NO. 1 2 3 4 Function VBUS D- D+ GND USB Port  Computer Connector : Ty pe A : Pin NO. 1 2 3 4 Function VBUS D- D+ GND Connector Typ e : Type B Ethernet (RJ-45)  PIN NO. FUNCTION 1 T+ 2 T- 3 R+ 4 N/C 5 N/C 6 R- 7 N/C 8 N/C Applicator  PIN NO. FUNCTION 1 GND 2 +5V,max 500mA 3 START_PNT 4 SLEW_LABEL 5 PAUSE 6 REPRINT 7 +24V,max 1.[...]