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Grandstream Networks Grandstream GXP-2010 manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Grandstream Networks Grandstream GXP-2010. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Grandstream Networks Grandstream GXP-2010 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Grandstream Networks Grandstream GXP-2010 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Grandstream Networks Grandstream GXP-2010, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Grandstream Networks Grandstream GXP-2010 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Grandstream Networks Grandstream GXP-2010
- nombre de fabricante y año de fabricación del dispositivo Grandstream Networks Grandstream GXP-2010
- condiciones de uso, configuración y mantenimiento del dispositivo Grandstream Networks Grandstream GXP-2010
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Grandstream Networks Grandstream GXP-2010 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Grandstream Networks Grandstream GXP-2010 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Grandstream Networks en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Grandstream Networks Grandstream GXP-2010, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Grandstream Networks Grandstream GXP-2010, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Grandstream Networks Grandstream GXP-2010. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

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  • Página 2

    Grandstream Networks, Inc. GXP User Manual Page 2 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 TABLE OF CONTENTS GXP USER MANUAL WELCOME ............................... ................................ ................................ ......................... .......................... ...............4 INSTALLATION............................. ..[...]

  • Página 3

    Grandstream Networks, Inc. GXP User Manual Page 3 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Table 8: LCD Buttons ........................... ................... ................... ............... ................... ....... .......... 12 Table 9: LCD Icons .............................. ............... ................... ............... .....[...]

  • Página 4

    Grandstream Networks, Inc. GXP User Manual Page 4 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Welcome Your Grandstrea m GXP Series IP pho ne features a new sophisti cated design and is very easy to use. The GXP combines advanced feature function ality with the latest technology to offer excelle nt audio quality, ease of use, expandability, and b [...]

  • Página 5

    Grandstream Networks, Inc. GXP User Manual Page 5 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Installation E QUIPMENT P ACKAGING Table 1: Equipment Packaging GXP-1200 GXP-2000 GXP-20 10 GXP-2020 Main Case Yes Yes Yes Yes Handset Yes Yes Yes Yes Phone Cord Yes Yes Yes Yes Power Adaptor Yes Yes Yes Yes Ethernet Cable Yes Yes Yes Yes High Phone Stan[...]

  • Página 6

    Grandstream Networks, Inc. GXP User Manual Page 6 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 2) One PS2 ca ble 3) One connec tion plate 4) One Universal Power Adaptor F IGURE 1: C ONNECTING THE GXP–2000 AND TH E GXP–E XTENSION GXP–2000 w/GXP–Extension GXP Extension Connecting the GXP–2000 w/GXP–Extension Reverse side of connection w/[...]

  • Página 7

    Grandstream Networks, Inc. GXP User Manual Page 7 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Figure 2: GXP–2000 Internal Headset Wiring Schema NOTE: For GXP-2000 HW REV. 0.3 and 0.4, a 3.5 mm to 2.5mm plug conver ter is required to us e a 2.5mm headset. The converte r can be purchased at any electronics stor e. S AFETY C OMPLIANCES The GXP pho[...]

  • Página 8

    Grandstream Networks, Inc. GXP User Manual Page 8 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Product Overvie w Table 3: GXP Product Models Model Picture Overview GXP-1200 GXP1200 is an entry-level SIP pho ne. It features: y Two lines y Three XML programmable soft keys GXP-2000 GXP2000 is a mainstrea m SIP phone. It features: y Four lines y Seven[...]

  • Página 9

    Grandstream Networks, Inc. GXP User Manual Page 9 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Programmable Hard Keys No 7 18 7 Soft Keys 3 No 3 4 Extensi on Module No Yes, up to 2 Expansion Modules, 56 node s each Yes Yes Table 5: GX P Key Featu res in a Gl ance Features Benefits Open Standards Compatible SIP 2.0, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS[...]

  • Página 10

    Grandstream Networks, Inc. GXP User Manual Page 10 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 GXP-1200 GXP-2000 GXP-2010 GXP-2020 3 11 22 13 Power over Ethernet Built-in auto-sensing: Cisco and IEEE 80 2.3af standard: ph one draws pow er from both spare lines or sig nal lines from E thernet Universal S witchi ng Input: 100- 240VAC 50-60 Hz Power[...]

  • Página 11

    Grandstream Networks, Inc. GXP User Manual Page 11 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 MSG Yes Yes Yes Yes MENU Yes Yes Yes Yes NAVIGATION (4) Yes Yes Yes Yes Device Management NAT-friendly remote software upgrade (via TFTP/HTTP) for deployed devices including behind fire wall/NAT Auto/manual provisioni ng system, GUI Interface Support La[...]

  • Página 12

    Grandstream Networks, Inc. GXP User Manual Page 12 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Using the GXP SIP Enter prise Phone G ETTING F AMILIAR WITH THE LCD GXP-20x x has a dynami c and customiz able screen. The screen disp lays differen tly dependi ng on whether the phone is idle or in use (active scre en). Table 8: LCD Buttons Key Button [...]

  • Página 13

    Grandstream Networks, Inc. GXP User Manual Page 13 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Speaker Phone Status Icon: FLASH when phone rings or a call is pending OFF when the speakerphone is off ON when the speakerphone is on DND Icon: ON when the “do not disturb” is activated Activate by pressing MUTE /DEL button twice Calls Forwarde d I[...]

  • Página 14

    Grandstream Networks, Inc. GXP User Manual Page 14 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Table 10: GXP Keypad Buttons Key Button Key Button Definitions LINE BUTTONS Line keys with LED, can be configured to different SIP profiles TRANS FER TRANSFER key: Transfer an ACTIVE call to another number CONF Press CONF button to connec t Ca lling/Cal[...]

  • Página 15

    Grandstream Networks, Inc. GXP User Manual Page 15 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 M AKING P HONE C ALLS Handset, Speakerph one and Headset Mode Handset can be toggled be tween Speaker and Headset. To switch between Handse t and Speaker/Headset, p ress the Hook Flas h in the hand set cradle or press the SPEAKER button. Mult iple SIP A[...]

  • Página 16

    Grandstream Networks, Inc. GXP User Manual Page 16 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 3. C ALL R ETURN : To call the last phone number tha t called your phone. When returning a call, the phone will use the same SIP account as the call was made to. Thus, when returning a call made to the third SIP acc ount, the phone will use the third SI[...]

  • Página 17

    Grandstream Networks, Inc. GXP User Manual Page 17 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Note: The multi-functional buttons w il l function as LINE keys when all LINEs are busy. The LED will flash in red to indicate an incoming call. Press the button to pick up the call. If any one of the Multi Purpose Keys is associated w ith a call, the b[...]

  • Página 18

    Grandstream Networks, Inc. GXP User Manual Page 18 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 A NSWERING P HONE C ALLS Receiving Calls 1. Incomi ng singl e call: Phone rings with selected ring-tone. The corresponding account LINE flashes red. Answer call by taking Hand set/SPEAKER/Headset off h ook or pressing SPEA KER or by pressing the corresp[...]

  • Página 19

    Grandstream Networks, Inc. GXP User Manual Page 19 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 5-Way Conferencing GXP can host conference calls and supports 5-w ay conference calling. 1. Initia te a Confe rence Call :  Establish a connecti on with tw o or more parties  Press CONF button  Choose the de sired line to join th e conference b[...]

  • Página 20

    Grandstream Networks, Inc. GXP User Manual Page 20 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 C ALL F EATURES The GXP supports traditional and advanced telephony featu res including caller ID, caller ID w/name, call forward/transfer/park/h old as well as in tercom/pag ing and BLF. Table 11: GXP Call Features Key Call Fe atu res *30 Block Caller [...]

  • Página 21

    Grandstream Networks, Inc. GXP User Manual Page 21 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Customizable Idle Screen and Soft-buttons GXP also allo ws you to cus tomize the id le-screen us ing your own logo on the display of the pho ne, instea d of the Grands tream log o. In addit ion to the logo, you c an repro gram the s oft-keys o n GXP-1 2[...]

  • Página 22

    Grandstream Networks, Inc. GXP User Manual Page 22 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Configu ratio n Guide The GXP can be configured in two ways. Firstly, using the Key Pad Configuration Menu on the phone; secondly, through embedded web-configuration menu. C ONFIGURATION V IA K EYPAD To enter the MENU, press the round button. Navigate t[...]

  • Página 23

    Grandstream Networks, Inc. GXP User Manual Page 23 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Configure Press Menu button to display the configuration selections: • Network. To enable/ disable DHC P. To setup IP-address, Net mask and Gatew a y address • SIP To change SIP-server settings for primary accou nt. • Audio • Upgrade In this men[...]

  • Página 24

    Grandstream Networks, Inc. GXP User Manual Page 24 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 F IGURE 3: K EY P AD GUI C ALL F LOW[...]

  • Página 25

    Grandstream Networks, Inc. GXP User Manual Page 25 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 C ONFIGURATION VIA W EB B ROWSER The GXP embedded Web server responds to HTTP/HTT PS GET/POST requests. Embe dded HTML pages allow a user to configur e the IP p hone through a Web b rowser such as M icrosoft’s IE or Mozill a Firefox. Access the Web Co[...]

  • Página 26

    Grandstream Networks, Inc. GXP User Manual Page 26 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Table 13: Device Configuration - Status Hardware Revision Hardware version number: Ma in Board, Interface Boa rd MAC Address The device ID, in HEXADECIMAL format. IP Address This field shows IP address of GXP Product Model This field contains th e produ[...]

  • Página 27

    Grandstream Networks, Inc. GXP User Manual Page 27 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Display Clock instead of Date Choose to disp lay clock or date on LCD. This option app lies to GXP-1200/GXP- 2000 only. Daylight Savings Time This parameter controls time displayed in dayli ght savings time. If se t to “Yes”, then the displayed time[...]

  • Página 28

    Grandstream Networks, Inc. GXP User Manual Page 28 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Table 15: Advanced Settings Admin Password Administrator passwor d. Only the administrator can access the “Adva nced Settings” and “Account Settings” page. Pa ssword field is purposely blank for security rea sons after clicking update and saved.[...]

  • Página 29

    Grandstream Networks, Inc. GXP User Manual Page 29 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Use # as Dial Key This parameter allow s users to configure the “# ” key as the “Send” (or “Dial ”) key. If set to “Yes”, the “#” key will immediately send the call. In this case, this key is essentially equivalent to the “(Re)Dial[...]

  • Página 30

    Grandstream Networks, Inc. GXP User Manual Page 30 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Allow DHCP Option 66 to ove rride s erver Default is Yes. This allows device gets provisioned automatically. Authenticate Conf File Default is “No”. If set to “Yes”, configuration file would be authenticated before acceptance. End user should us[...]

  • Página 31

    Grandstream Networks, Inc. GXP User Manual Page 31 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Distinctiv e Ring Tone Caller ID must be configured. Select a Distinctive Ring Tone 1 through 3 for a pa rticular Caller ID. The GXP will O NLY use selec ted ri ng tones for particular Caller IDs. For all other calls, the GXP will use System R ing To ne[...]

  • Página 32

    Grandstream Networks, Inc. GXP User Manual Page 32 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Outbound Proxy IP address or Domain name of Outbou nd Proxy, Media Gateway, or Session Border Controller. Used for fire wall or NAT penetration in different network environment. If the system detects symmetric NAT, STUN will not work. ONLY outbound pro [...]

  • Página 33

    Grandstream Networks, Inc. GXP User Manual Page 33 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Subscribe for MWI: Defau lt is No. When set to “Yes” a SUBSCRIBE for Message Waiting Indication will be sent periodically. PUBLISH for Presence Enable Presence feature. Proxy-Require SIP Extension to notify SIP server that the unit is behind the NAT[...]

  • Página 34

    Grandstream Networks, Inc. GXP User Manual Page 34 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Enable 100re l PRACK (Provisional Acknowledgment) method enables reliability to SIP provisional responses (1xx series). This is required to support PSTN inter- networ king.. Account Ring Tone There are 4 uniquely defined r ing tones: • One (1) System [...]

  • Página 35

    Grandstream Networks, Inc. GXP User Manual Page 35 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Special Feature Default is S tandard. Choose t he selection t o meet spec ial requirem ents from Sof t Switch vendors. S AVING THE C ONFIGURATION C HANGES After the us er makes a change to the c onfiguration , press the “Update” b utton in t he Conf[...]

  • Página 36

    Grandstream Networks, Inc. GXP User Manual Page 36 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Software Upgrade & Customization Software (or firmware) upgrades are completed via either TFTP or HTTP. The corresponding configuration settings are in the ADVANCED SETTINGS con figuration page . F IRMWARE U PGRADE T HROUGH TFTP/HTTP To upgrade via [...]

  • Página 37

    Grandstream Networks, Inc. GXP User Manual Page 37 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Instructions for local TFTP Upgrade: 1. Unzip the file and pu t all of them under the root dir ectory of the TFTP server. 2. The PC running the TFTP server and the GXP should be in the same LAN segment. 3. Go to File -> Configure -> Security to ch[...]

  • Página 38

    Grandstream Networks, Inc. GXP User Manual Page 38 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Restore Factory Default S etting WARNING: Restoring the Factory Default Setting will dele te all configuration information of the pho ne. Please b ackup or print all the settings before you restoring fa ctory default settings. Grandstream is not respons[...]