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Grandstream Networks, Inc. GXP1 100/1 105 Small Business IP Phone[...]
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Grandstream Networks, Inc. GXP1100/1105 User Manual Page 1 of 34 Firmware version 1.0.1.110 Last Updated: 01/2012 TABLE OF CONTENTS GXP1100/1105 USER MANUAL WELCOME ....................................................................................................................... .......................................... 3 INSTALLATION ...[...]
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Grandstream Networks, Inc. GXP1100/1105 User Manual Page 2 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 GUI INTERFACE EXAMPLES GXP1100/1105 USER MANUAL http://www.grandstream.co m/products/gxp_se ries/general/documents/gxp11 0x_gui.zip 1. Screenshot of Configuration Login Page 2. Screenshot of Status Page 3. Screenshot of Basic Setting C[...]
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Grandstream Networks, Inc. GXP1100/1105 User Manual Page 3 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Welcome GXP1100/1105 is a next generation small busine ss IP phone that features up to 2 calls with 1 SIP account, 4 programmable keys, si ngle network por t, integrated PoE (GXP1105 only). The GXP1100/11 05 delivers superior HD audio [...]
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Grandstream Networks, Inc. GXP1100/1105 User Manual Page 4 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Installation E QUIPMENT P ACKAGING Table 1: Equipment Packaging GXP1100/1105 Main Case Yes Handset Yes Phone Cord Yes Power Adaptor Yes Ethernet Cable Yes Base Stand Yes Quick Start Guide Yes C ONNECTING Y OUR P HONE The connectors of [...]
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Grandstream Networks, Inc. GXP1100/1105 User Manual Page 5 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Product Overview Table 3: GXP1100/1105 Feature Gui de Features GXP1100/1105 LCD Display N/A Number of Lines 1 Programmable Keys 4 Extension Module N/A Table 4: GXP1100/1105 Key Features in a Glance Features Benefits Open Standards Comp[...]
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Grandstream Networks, Inc. GXP1100/1105 User Manual Page 6 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Package weight: 1.0KG Temperature 32 -104 ° F/ 0 - 40 ° C Humidity 10% - 90% (non-condensing) Compliance FCC Part 15 (CFR 47) Cla ss B EN55022 Class B, EN5502 4, EN61000-3-2, EN61000-3-3, EN 60950-1 AS/NZS CISPR 22 Class B, AS/NZS CI[...]
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Grandstream Networks, Inc. GXP1100/1105 User Manual Page 7 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Advanced Server Featur es Message waiting indication, support DNS SRV Loo k up and SIP Server Fail Over Security User and administrator level passwords, MD5 and MD5-sess based authentication, AES based secure conf iguration file, SRTP,[...]
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Grandstream Networks, Inc. GXP1100/1105 User Manual Page 8 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Using the GXP1100/1105 G ETTING F AMILIAR WITH THE K EYPAD Table 7: GXP1100/1105 Key pad Definitions Key Definitions Place active call on hold Call waiting: - Bring up a new line, or - Answ er the se cond in coming ca ll 3-way Conferen[...]
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Grandstream Networks, Inc. GXP1100/1105 User Manual Page 9 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 During the call, users can pre ss the FLASH key to hold the curren t call and make/answer an other call. If they are 2 calls established, users can swit ch the two lines by pressing the FLASH key. Completing Calls The GXP1100/1105 allo[...]
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Grandstream Networks, Inc. GXP1100/1105 User Manual Page 10 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Enter “47” for Direct IP Call. After hearing “Direct IP Calling”, the di al tone will be heard again Enter the target IP address. (Please see example belo w) Wait for about 4 seconds and the phone will initiate the[...]
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Grandstream Networks, Inc. GXP1100/1105 User Manual Page 11 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 NOTE: If users hang up the current call while there is call hol d on the other line, there will be an audible ring tone indicating a call is on hold. Pick up the handset so us ers can resume with the call on hold. Mute Press the MUTE [...]
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Grandstream Networks, Inc. GXP1100/1105 User Manual Page 12 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 1. Initiate a Conference Cal l : Establish two active calls with two parties Press the Multi Purpose Key which is confi gured as “3 -way Conference” in the web GUI 3-way conference will be established 2. Split in Confe[...]
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Grandstream Networks, Inc. GXP1100/1105 User Manual Page 13 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 3. Users could select one of the ways above (MPK option or F LASH key) to establish conference call. When using “Enable FLASH key as CO NF”, FLASH key will not be available to switch lines multiple times. 4. When using “FLASH”[...]
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Grandstream Networks, Inc. GXP1100/1105 User Manual Page 14 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 - The call will hang up automa tically *91 Cancel Busy Call Forward - Pick up the handset - Dial “*91”. A short tone will be heard - Wait for the call to hang up *92 Delayed Call Forward - Pick up the handset - Dial “*92 ” fol[...]
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Grandstream Networks, Inc. GXP1100/1105 User Manual Page 15 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Configuration Guide The GXP1100/1105 can be config ured in two ways: - IVR MENU from the keypad - Web GUI embedde d on the phone C ONFIGURATION V IA IVR M ENU GX P 1 1 0 0 / 1 1 0 5 h a s a b u i l t - i n v o i c e p r o m p t m e n [...]
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Grandstream Networks, Inc. GXP1100/1105 User Manual Page 16 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 86 “Voice Mail” Announces number of voice mails. 99 “RESET” Enter MAC address to restor e factory default setting. (See Restore Factory Default Se tting section) Press “ 9 ” to reboot the device. Others “Invalid Entry”[...]
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Grandstream Networks, Inc. GXP1100/1105 User Manual Page 17 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Advanced Settings: To set advanced netwo rk settings, codec settings, language settings and etc. Account: To configure the SIP account. Table 10: Device Configu ration - Status MAC Address The device ID, in HEXADECIMAL format.[...]
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Grandstream Networks, Inc. GXP1100/1105 User Manual Page 18 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 IP Address The GXP110x operates in three modes: 1. DHCP mode : The GXP110x acqui res IP address from the first DHCP server it discovers on the LAN. The DHCP opt ion is rese rved for NAT router mode. In DHCP mode, all the field values [...]
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Grandstream Networks, Inc. GXP1100/1105 User Manual Page 19 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Admin Password Administrator password. Only the adminis trator can acce ss the “Advanced Settings” and “Account Settings” page. Passwo rd field is purposely blank for security reasons after clicking update and saved. The maxim[...]
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Grandstream Networks, Inc. GXP1100/1105 User Manual Page 20 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Upgrade Via This field allows the user to choose the firmware upgrade/config serve r path method: TFTP, HTTP or HTTPS. • TFTP : GXP110x retrieves the new firm ware files or new co nfiguration file from the specified TFTP server path[...]
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Grandstream Networks, Inc. GXP1100/1105 User Manual Page 21 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Automatic Upgrade Default is “No”. Choose “Yes” to enable automatic HT TP upgrade and provisioning. In “Check for upgrade every” field, enter the number of minutes to chec k the HTTP server for firmware upgra de or configu[...]
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Grandstream Networks, Inc. GXP1100/1105 User Manual Page 22 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Syslog Level Select the syslog level for GXP110x to report. Defa ult is NONE. The level is one of DEBUG, INFO, WA RNIN G or ERROR. Syslog messag es are sent based on the following events: product model/version on b oot up (INF O l[...]
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Grandstream Networks, Inc. GXP1100/1105 User Manual Page 23 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Call Progress Tones Using these settings, users can co nfigur e ring or tone frequencies based on parameters from local telecom. By default, they are set to North American standard. Frequencies sho uld be configured with known val ues[...]
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Grandstream Networks, Inc. GXP1100/1105 User Manual Page 24 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Display Language Allows user to choose preferred di splay language in web UI and key pad UI Currently, the phone supports these languages: English, Simplified Chinese, Traditional Chinese, Korean, Japanes e, Italian, Spanish, French, [...]
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Grandstream Networks, Inc. GXP1100/1105 User Manual Page 25 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Secondary SIP Serv er This field contains the URL or the IP address of a second SIP server. When this field is configured, GXP110x will send out Registration requests and Subscribe messages (except for message waiting) to the “SIP S[...]
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Grandstream Networks, Inc. GXP1100/1105 User Manual Page 26 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Register Expiration This parameter allows user to spe cif y the time frequency (in minutes) that GXP1100/1105 refreshes its registrati on with the specified registra r. The default interval is 60 minutes. The maximum interval is 65,53[...]
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Grandstream Networks, Inc. GXP1100/1105 User Manual Page 27 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 SUBSCRIBE for Registration Default is “No”. When set to “Yes” a SUBSCRIBE for Regist ration will be sent periodically. Proxy-Require SIP Extensio n to notify SIP serve r that the unit is behind the NAT/Firewall. Voice Mail Use[...]
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Grandstream Networks, Inc. GXP1100/1105 User Manual Page 28 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Dial Plan Dial Plan Rules: 1. Accepted Digits: 1,2,3,4,5,6,7, 8,9,0 , *, #, A,a,B,b,C,c,D,d 2. Grammar: x - any digit from 0-9; a) xx+ - at least 2 digit numbers b) xx. - only 2 digit numbers c) ^ - exclude d) [3-5] - any digit of 3, [...]
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Grandstream Networks, Inc. GXP1100/1105 User Manual Page 29 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Session Expiration The SIP Sessi on Timer extension enabl es SIP sessions to be p eriodically “refreshed” via a SIP request (UPDATE, or re-I NVITE. Once the session int erval expires, if there is no refresh via a UPDA TE or re-INV[...]
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Grandstream Networks, Inc. GXP1100/1105 User Manual Page 30 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Check SIP User ID for Incoming INVITE Check the SIP User ID in Request URI. If they don’t match, the call will be reje cted. Preferred Vocoder GXP1100/1105 supports up to 7 different Vo co der types including G.711(a/µ) (also known[...]
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Grandstream Networks, Inc. GXP1100/1105 User Manual Page 31 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 G723 Rate Encoding rate for G723 codec. By default, 6.3kbps rat e is set. G726-32 Packing Mode Select “ITU” or “IETF” for G726-32 packing mode. iLBC Frame Size iLBC packet frame size. Default is 20ms. For Asterisk PBX, 30ms mi[...]
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Grandstream Networks, Inc. GXP1100/1105 User Manual Page 32 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Software Upgrade & Customization Software (or firmware) upgrades are completed via ei ther TFTP or HTTP. The correspond ing configuration settings are in the ADVANCED SETTINGS configuration pag e . F IRMWARE U PGRAD E T HROUGH TFT[...]
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Grandstream Networks, Inc. GXP1100/1105 User Manual Page 33 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Instructions for Local TFTP Upgrade 1. Unzip the file and put all of them under the root directory of the TFTP server. 2. The PC running the TFTP server and the GXP 1100/1105 should be in the sam e LAN segment. 3. Go to File -> Con[...]
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Grandstream Networks, Inc. GXP1100/1105 User Manual Page 34 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Restore Factory Default Setting WARNING: Restoring the Factory Default Setting will delete all configuration information of the phone. Please backup or print all the settings before you restorin g fact ory default settings. We are not[...]