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Grandstream Networks HT386 manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Grandstream Networks HT386. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Grandstream Networks HT386 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Grandstream Networks HT386 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Grandstream Networks HT386, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Grandstream Networks HT386 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Grandstream Networks HT386
- nombre de fabricante y año de fabricación del dispositivo Grandstream Networks HT386
- condiciones de uso, configuración y mantenimiento del dispositivo Grandstream Networks HT386
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Grandstream Networks HT386 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Grandstream Networks HT386 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Grandstream Networks en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Grandstream Networks HT386, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Grandstream Networks HT386, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Grandstream Networks HT386. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    Grandstream Networks, Inc. HT–386 Dual FXS Port Analog Telephone Adaptor HT–386 User Manual www.grandstream.com Firmware Version 1. 0.3.64 support@grandstream.com[...]

  • Página 2

    Grandstream Networks, Inc. HT-386 User Manual Page 2 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 T ABLE OF C ONTENTS HT–386 U SER MANUAL WELCOME ......... ................... ............... ............... ................ ............... ............... ................ ... ............... ......... 4 Safety Compliances ................... ...[...]

  • Página 3

    Grandstream Networks, Inc. HT-386 User Manual Page 3 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 T ABLE OF F IGURES HT–386 U SER MANUAL F IGURE 1: C ONNECTING THE HT–386 ................ .............................. .............................. ................................ 5 F IGURE 2: I NTERCO NN ECTION D IAGRAM OF THE HT–3 86 .....[...]

  • Página 4

    Grandstream Networks, Inc. HT-386 User Manual Page 4 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 W ELCOME Grandstream HandyTone Analog Tele phone Adapters/IAD series offers a compre hensive line of affordable VoIP access devices based on Grandstr eam’s innovative technology platform. The HandyTone series offers the entry-level IP Telephony user [...]

  • Página 5

    Grandstream Networks, Inc. HT-386 User Manual Page 5 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 I NSTALLATION E QUIPMENT P ACKAGING The HT–386 ATA package contains: • One HT–386 Main Case • One Universal Power Adaptor • One Ethernet Cable C ONNECTING Y OUR ATA HT-386 Analog Telephone Adaptor is an all-in-one VoIP integrated device desig[...]

  • Página 6

    Grandstream Networks, Inc. HT-386 User Manual Page 6 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 F IVE EASY STEPS TO INSTALL THE HT–386 Following are the ste ps to install a HT–3 86: 1. Connect a standard tou ch-tone analog telephone (o r fax machine) to FXS port 1. 2. Connect a nother standard touch- tone analog tele phone (or fax machine) to[...]

  • Página 7

    Grandstream Networks, Inc. HT-386 User Manual Page 7 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 P RODUCT OVERVIEW The HT–386 is a next generation dual-port SIP IA D for Intern et data, voice, and fa x. It sup ports two (2) FXS ports, each with an ind ependent SIP a ccount or SIP server platform, an d a PSTN pass through line for toggling operat[...]

  • Página 8

    Grandstream Networks, Inc. HT-386 User Manual Page 8 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 T ABL E 2: HT–386 T ECHNICAL S P ECIFICATIONS Lines/SIP Accounts 2 lines / 2 SIP accounts Protocol Support SIP 2.0 (RFC 3261), TCP/UDP/I P, RTP/RTCP, HTT P, ARP/RARP, ICMP , DNS, DHCP, NTP, TFTP, PPPoE protocols Feature Keys 1 button LAN/WAN Interfac[...]

  • Página 9

    Grandstream Networks, Inc. HT-386 User Manual Page 9 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 H ARD W ARE S PECIFICA TION T ABL E 3: HT-386 H ARD WAR E S PECIFIC ATION LAN interface 1xRJ45 10Base-T FXS telephone port 2 x FXS PSTN Port 1x PSTN pass-through or life line po rt Button 1 LED Green and R e d colo r Universa l Switch ing Power Adaptor[...]

  • Página 10

    Grandstream Networks, Inc. HT-386 User Manual Page 10 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 B ASI C O PERATIONS G ET F AMILIA R WITH V OI CE P ROMPT The HT–386 has a stored voice pr ompt menu for quick browsing and simple configuration. Currently, the voice prompt menu and the LED button i s designed for FXS Port 1 ONLY. To enter this voic[...]

  • Página 11

    Grandstream Networks, Inc. HT-386 User Manual Page 11 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 47 “Direct IP Calling” Enter a 12 digit IP address to make a direct IP call, after dial tone. (See “ Make a Direct IP Call ”.) 99 “RESET” Press “ 9 ” to reboot the de vice; or Enter encoded MAC address to restore f actory default setti[...]

  • Página 12

    Grandstream Networks, Inc. HT-386 User Manual Page 12 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 D IRECT IP C ALLS Direct IP calling allows two parties, tha t is, a HT with an analo g phone and another VoIP Device , to talk to each other in an ad hoc fashion without a SIP proxy. This kin d of VoIP calls can be made between two parties if: • Bot[...]

  • Página 13

    Grandstream Networks, Inc. HT-386 User Manual Page 13 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 NOTE: “ Enable Call Feature ” must be set to “ Yes” in web configuration page. Caller A can p lace a call on hold an d wait for one of th ree situations: 1. A quick confirmation tone (similar to call waiti ng tone) followed by a d ial tone. Th[...]

  • Página 14

    Grandstream Networks, Inc. HT-386 User Manual Page 14 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 PSTN P ASS T HROUGH HT-386 supports PSTN pass through on FXS port 1. User can make and receive PSTN calls with attached analog phone in Phone 1 port. Phon e 2 port (or FXS port 2) does NOT have this feature. • To receive P STN calls, simply ma ke ph[...]

  • Página 15

    Grandstream Networks, Inc. HT-386 User Manual Page 15 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 C ALL F EATURES Following table shows the call feature s (* code) of HT-386. T ABL E 5: HT–386 C ALL F EATURE D EFINI TIONS Key Call Features *23 3 way C o nfer encing Refer section above above for pr oc ed ure to perform 3 way Calling. *30 Block Ca[...]

  • Página 16

    Grandstream Networks, Inc. HT-386 User Manual Page 16 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 LED L IGHT P ATTERN I NDICATION Following tables show the LED light patter n indication. The LED shows PHONE1 status only. T ABL E 6: HT–386 LED D EFINITIONS RED LED indicates not n ormal status Button fla shes every 2 seco n d s. (if DHCP is config[...]

  • Página 17

    Grandstream Networks, Inc. HT-386 User Manual Page 17 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 C ONFIGURATION G UIDE C ONFIGURING HT–386 THROUGH V OICE P ROMPT DHCP M ODE Follow Table 3 with voice men u option 01 to ena ble HT-386 to use DHCP. S TA TIC IP M OD E Follow Table 3 with voice menu option 01 to ena ble HT-386 to use STATIC IP mode,[...]

  • Página 18

    Grandstream Networks, Inc. HT-386 User Manual Page 18 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 C ONFIGURING HT-386 WITH W EB B ROWSER The HT–386 has an embedded We b server that will respond to HTTP GET/POST requests. It also has embedded HTML pages that allo w users to configure the HT–386 through a Web browser such as Microsoft’s IE, AO[...]

  • Página 19

    Grandstream Networks, Inc. HT-386 User Manual Page 19 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 The passwo rd is case sensitive with max imum length of 25 characters. The factory default passw ord for End User and administra tor is “123” and “ admin” respectively. Only administrator can ge t access to the “ADVANCED SETTING” configura[...]

  • Página 20

    Grandstream Networks, Inc. HT-386 User Manual Page 20 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 T ABL E 8: HT-386 B ASI C S ETTINGS P AG E D EFINITIONS End User Password This contains the password for end user to access the Web Configuration Menu. User can put new pass word here. This field is case sensitive with maximum of 25 characters Web Por[...]

  • Página 21

    Grandstream Networks, Inc. HT-386 User Manual Page 21 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 US/Canad a w h ere dayligh t s av ing time is applic ab le: 04,01,7,02,00;10,-1 ,7,02,00;60 This means the daylight saving time st arts from the first Sunday of April at 2AM and end s the last Sunday of Oct ober at 2AM. The saving is 60 m inutes (1hou[...]

  • Página 22

    Grandstream Networks, Inc. HT-386 User Manual Page 22 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 • ETSI-DTMF (Finland, Sweden) • ETSI-F SK (France, Ge rmany, Norw a y, Taiw an, UK-CCA) Onhook Voltage Select the onhook voltage to suit different area or PBX. Polarity Reversal Default is No. If set to Yes, polarity will be reversed upon call est[...]

  • Página 23

    Grandstream Networks, Inc. HT-386 User Manual Page 23 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 T ABL E 10: HT-386 FXS PORT1/FXS PORT2 S ETTING S P AGES D EFINITIONS SIP Server This field contains the UR I string or the IP addres s (and port, if different from 5060) of the SIP proxy serve r . e.g. , the following are so me valid examples: sip.my[...]

  • Página 24

    Grandstream Networks, Inc. HT-386 User Manual Page 24 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 INFO. Send Flash Event Default is NO. If set to yes, flash w ill be s e nt as DTMF event. Enable Call Features Default is Yes. Advance call features and feature codes functions are supported loca lly Use Bell-style 3-way Conference If this parameter i[...]

  • Página 25

    Grandstream Networks, Inc. HT-386 User Manual Page 25 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 127. Silence Suppression This controls the silence suppression/VAD feature of G723 and G729. If set to “Yes”, when a silence is detected, small qua ntity of VAD packets (instead of audio packets) will be sent during the p erio d of no talking. If [...]

  • Página 26

    Grandstream Networks, Inc. HT-386 User Manual Page 26 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 T ABL E 11: HT-386 C AL L P ROGRESS T ONES S ETTINGS P AGE D EFINIT IONS Call Progress Tones Using the se settings, user can configure ring or tone freq uencies according to their preference. By default th ey are set to North American frequencies. Fre[...]

  • Página 27

    Grandstream Networks, Inc. HT-386 User Manual Page 27 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 F IGURE 5: S CR EENS HOT OF R EBOOTING SCREEN Grandstream Device Configuratio n The device is rebooting now... You may relogin by clicking on th e link below in 30 seconds. Click to relogin All Rights Reserved Grandstream Networks, In c. 2004 C ONFIGU[...]

  • Página 28

    Grandstream Networks, Inc. HT-386 User Manual Page 28 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 S OFTWA RE U PGRADE Software upgrade s are performed via TFTP o r HTTP. The corre sponding configuration se ttings are in th e ADVANCED SETTINGS configuration page. F IRMWARE U PGRADE THROUGH TFTP/HTTP Our latest official release can be downloaded fro[...]

  • Página 29

    Grandstream Networks, Inc. HT-386 User Manual Page 29 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 TFTP Server Downloading Directio ns : 1. Unzip t he file and put all of the files under the root direc tory of the TFTP serv er. 2. Put the PC running the TFTP server a nd the HT–386 in the same LAN segment. 3. Go to File - > Configure -> Secu[...]

  • Página 30

    Grandstream Networks, Inc. HT-386 User Manual Page 30 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 R ESTORE F ACTORY D EFAULT S ETTING WARNING! Restoring the Factory Default Setting will DELETE all config ur ation inform ation of the pho ne . Please BACKUP or PRINT out a ll the settings before you approach to following steps. Grandstream will not t[...]

  • Página 31

    Grandstream Networks, Inc. HT-386 User Manual Page 31 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 G LOSSARY OF T ERMS ADSL Asymmetric Digital Subscriber Line: Modems att ach ed t o t wisted pair copper wiring that transmit from 1.5 Mbps to 9 Mbps downstream (to the subscribe r) and from 16 kbps to 800 kbps upstr eam, depending on line distance. AG[...]

  • Página 32

    Grandstream Networks, Inc. HT-386 User Manual Page 32 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 FQDN Fully Qualified Domain Name. A FQDN consists of a ho st and domain nam e, including top-level domain. For ex ample, www.grand stream.com is a fully qualified domain name. www is the host, Grandstream is the secon d-level domain, and and.com is th[...]

  • Página 33

    Grandstream Networks, Inc. HT-386 User Manual Page 33 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 IVR IVR is a software applicatio n that accepts a combinatio n of voice telephone input and touch-to ne keypad selec tion and provides ap propriate responses in the form of voice, fax , callback, e-mail and perhaps other media. MTU A Maximum Transmiss[...]

  • Página 34

    Grandstream Networks, Inc. HT-386 User Manual Page 34 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 TCP Transmiss ion Control Protoc ol is one of the core prot ocols of the Internet pr otocol su ite . Using TCP, applications on networked ho sts can create connections to one another, over wh ich they can exchange d ata or pack ets . The protoc ol gu [...]