Grandstream Networks HT503 FXS/FXO manual

Grandstream Networks, Inc. HT503 FXS/FXO Port Analog Telephone Adaptor HT503 User Manual www.grandstream.com Firmware Version 1.0.0.6 support @grandstream.com[...]

T ABL E O F C ONTENTS HT503 U SER M ANUAL W ELCOME ....................................................................................................................................................... 4 Safety Compliances ..............................................................................................................................[...]

T ABL E O F F IG URES HT503 U SER M ANUAL F IGURE 1: C ONNECTING THE HT503 ............................................................................................................... 5 F IGURE 2: I NTERCONNECTION D IAGRAM OF THE HT503 ................................................................................... 6 F IGURE 3: S CREENSHOT OF[...]

W ELCOME Thank you for purchasin g Grandstream’s HT503, t he affordable, feature rich, Analog Telephone Adaptor/IAD. The HT503 combine s a sleek design with the latest technology to offer mo re advanced telephony features and significa ntly better integrated router pe rformance than its predecessor – the HT488. It is the second ATA/IAD in the H[...]

I NSTALLATION E QUIPMENT P ACKAGING The HT503 ATA package contains: • One HT503 Main Case • One Universal Power Ad aptor • One Ethernet Cable • One HT503 Vertical S tand C ONNECTING Y OUR ATA The HT503 Analog Telep hone Adaptor is an all-in-one VoIP integrated d evice designed to be a total solution for networks providing Vo IP services. Th[...]

F IVE EASY ST EPS TO INSTALL THE HT503 The HT503 is designed for easy configu ration and easy installation. Configure the HT503 follo wing the directions in the Configuration section of this manual. 1. Connect a standard touch-tone analog t elephone to the PHONE port. 2. Insert a standard RJ11 telephone cable into the LINE po rt and connect the oth[...]

P RODUCT O VERVIEW The HT503 is an affordable, high-q uality, integrated IP telephony solution for both th e residential customers and the ‘road-warrio rs’ who need advanc ed call features between traditional PSTN network and IP network. The HT503 ena bles IP connectivity for any phone or fax using the FXS port and a web- based GUI for easy co [...]

H ARDWARE S PECIFICATION The table below lists the hard wa re specification of HT503. T ABL E 3: HT503 H A RDW ARE S PECIFICATION LAN interf ace 1xRJ45 10/100 Mbps Port WAN interf ace 1xRJ45 10/100 Mbps Port FXS telephone port 1 x FXS (RJ11) FXO telephone port (PSTN Port) 1x PSTN pass-through an d life line port LED Power, WAN, LAN, PHONE, and LINE[...]

B ASIC O PERATIONS G ET F AMILIAR WITH V OICE P ROMPT HT503 has a stored voice prompt menu for quick b rowsing and si mple configurat ion. Cu rrently, the voice prompt menu is designed for the FXS port only . Dial “ *** ” from the analog phone to enter the voice prompt. T ABL E 4: HT503 IVR M ENU D EFINITIONS Menu Voice Prompt Options Main Menu[...]

NOTE : • “*” shifts down to the next menu option • “#” returns to the main menu • “9” functions as the ENTER key in man y cases to confirm an optio n • All entered digit sequence s have known lengths - 2 digits for menu option and 12 digits for IP address. For IP address, add 0 befor e the digits if the digits are l ess than 3 ([...]

E XAMPLES : 1. If the target IP address is 192.16 8.0.10, the dialing convention i s Voice Prompt with option 47, then 192 168 000 0 10 followed by pressing the “#” key if it is configured as a sen d key or wait for more than 5 se conds. 2. If the target IP address/port is 192.168.1. 20:5062, then the dialing conventio n would be: Voice Prompt [...]

Three situations can follow the transfer: 1. A quick confirmation tone (temporarily using the call waiting indication tone) followed b y a dialtone. This indicates t he transfer wa s succ essful (transfere e has received a 200 OK from transfer target). A can either hang up or make an other call. 2. A quick busy tone followed by a restored call (o n[...]

1. A presses F LASH (on the analog phone, or Hook Flash for old model phone s) to get a dial tone. 2. A dials C’s numbe r then # (or wait for 4 seconds). 3. If C answers the call, then A presses FLASH to bring B , C in the co nference. 4. If C does not answer the call, A can press FLASH back to talk to B. 5. If A presses FLASH during the conf ere[...]

PSTN- TO -VOIP C ALL S This function is available using the FXO port . Th e FXO port functions as a bridge betwe en the Internet and PSTN and enables calls to be passed from the PSTN net work to VoIP. The user can make VoIP calls remotely by dialing into the FXO line port on HT503. T O M AK E A PSTN- TO -V O IP C AL L : 1. Make an incoming call to [...]

F ORWA RD C ALLS TO PSTN Any VOIP call may be forwarded to a specified PSTN number if the call is not answered after a pre configured numbers of rings. By default “ Number of Rings ” parameter has value 4. For example , if the end-user has configured a cell phone number in the field “ Forward to PS TN ” under BASIC SETTINGS configuration pa[...]

C ALL F EATURES T ABL E 5: HT503 C ALL F EATURE D EFINITIO NS Key Call Features *30 Block Caller ID (for all subsequent calls) *31 Send Caller ID (for all subsequent calls) *47 Direct IP Calling. Dial “*47” + “IP address”. No dial tone is played in the middle. Detail see Direct IP Calling section on page 12. *50 Disable Call Waiting (for al[...]

C ONFIGURATI ON G UIDE C ONFIGURING HT503 THROUGH V OICE P ROMPT DHCP M ODE Follow Table 3 with voice menu option 01 to enabl e HT503 to use DHCP. S TA TIC IP M ODE Follow Table 3 with voice menu option 01 to enabl e HT503 to use STATIC IP mode, then use option 02, 03, 04 to set up HT503’s IP, Subnet Mask, Gateway respectively. TFTP S ERVER A DDR[...]

C ONFIGURING HT503 WITH W EB B ROWSER HT503 ATA has an embedded Web server that will res pond to HTTP GET/POST requests. It also has embedded HTML pages t hat allow users to config ure the HT503 through a Web browser such as Microsoft’s IE , AOL’s Netscap e or Mozilla Firef ox inst alled o n Windows or Unix OS. (Macinto sh OS is not included). [...]

F IGURE 3: S CREENSHOT OF C ONFIGURATION L OG - IN P AGE The password is case sensitive with maximum lengt h of 25 characters. The factory default p assword for End User and administrator is “123” and “a dmin” respectively. Only an adm inistrator can acce ss the “ADVANCED SETTING” conf iguration page. NOTE: If you can not log into the c[...]

End User Pass word This contains the password for end user to access the Web Configuratio n Menu. User can put new password here. This field is case sensitive with maximum of 25 characters Web Port This is the device’s internal HTTP server port. Default is 80. Telnet Server Default is set to YES IP Address • If DHCP mode is enabled, then al l t[...]

Range: 0 – 3600, default is 300 Uplink Bandwidth The maximum uplink band width permitted by the device. This function is disabled by default. The total bandwidth can be set as: 128K, 256 K, 512K, 1M, 4M or 10M. For example if 64 is configured, there will be at least 64kbps reserved for VoIP. The primary function of this setting is to reserve band[...]

A DVANCED C ONFIGURATION AND F XS/FXO P ORTS P ARAMETERS To login to the Advanced Setting and FXS port configur ation pages, administrat or password is required. The default administrator password is “a dmin”. Use r can change the administrator pa ssword here. The password is case sensitive and the maximum length is 25 characters. T ABL E 9: HT[...]

sounds. ON is the period of ringing (“On ti me” in ‘ms’) while OFF is the period of silence. In order to set a continuous tone, OFF should be zero. Other wise it will ring ON ms and a pause of OFF ms and then repeat the pattern. Here is an example for the configurati on of the di al ton e for North America: f1=350@-13,f2=440@-13,c= 0/0; Syn[...]

Authenticate ID ID used for authentic ation, usually same as SIP user ID, but could be different and decided by ITSP. Authentication Password Password for ATA to register to (SIP) serv ers of ITSP. Purposely left blank once save d for security. Maximum length is 25. Name SIP service subscriber’s name which will be used for Caller ID display Use D[...]

dials a number. If set to “Yes”, an INVITE is sent using the dial -num ber collected thus far. Otherwise, no INVITE is sent until the “(Re-)Dial” button is pressed or after about 5 seconds have elapsed. The “Yes” optio n sh ould be used ONLY if t here is a SIP proxy configured and the proxy server supp orts 484 Incomplete Address respon[...]

by preventing the transmission of “silent packets” over the net work. Symmetric RTP Default is “No.” When set to “Yes” the device will change the destination to send RT P packets to the source IP address and port of the inbound RT P packet last received by the device. Fax Mode T.38 (Auto Detect) FoIP by default, or fax Pass-Through (mus[...]

Authenticate Password SIP service subscriber’s account password. Name SIP service subscriber’s name for Caller ID display. Use DNS SRV Default is “No.” If set to “Yes” the clie nt will use DNS SRV to look up the server. User ID is Phone Number If the HT503 has an assigned PSTN telephone number, this field should b e set to “Yes”. Ot[...]

Dial Plan Prefix Sets the prefix added to each dialed n umb er. Use # as Dial Key T his allo ws users to configure the # key as the “Send” (or “Dial”) key. If set to “Yes”, “#” will send the number. In this case, this key is essentially equivalent to the “Dial” key. If set to “No”, the “#” key can be included as part of [...]

by preventing the transmission of “silent packets” over the net work. Symmetric RTP Default is “No.” When set to “Yes” the device will change the destination to send RT P packets to the source IP address and port of the inbound RT P packet last received by the device. Fax Mode T.38 (Auto Detect) FoIP by default, or fax Pass-Through (mus[...]

larger than the delay require d to complete th e PST N caller ID delivery. DTMF Dial Pause (ms) Dial pause is the time between 2 digits for the same scenario as explai ned above. First Digit Timeout (sec) Used for PSTN to VoIP calls. PST N users need to enter the FIRST digit within the first digit timeout period. Otherwise the call will be droppe d[...]

S AVING THE C ONFIGURATION C HANGES Once a change is made, users shoul d click on the “Update” button in the Config uration p age. The HT503 will display a confirmation screen to confirm that the changes have been saved. Click ‘Re boot’ to save all changes. Please reference the G UI pages using the followi ng link: http://www.grandstream.co[...]

C ONFIGURATION THROUGH A C ENTR AL S ERVER The Grandstream HT503 can be autom a tically configured from a ce ntral provisio ning system. When the HT503 boots up, it will send TF TP or HTTP req uest to download configuration file, “cfg000b82xxxxxx”, where “000 b82xxxxxx” is the LAN side MAC address of the HT503 The configuration files can be[...]

S OFTWARE U PGRADE Software upgrade can be done via either TFTP or HT TP. The corresponding conf iguration settings are in the ADVANCED SETTINGS configuration page. F IRMWARE U PGRADE T HROUGH TFTP/HTTP To upgrade via TFTP or HTTP, the “Firmware Up grad e and Provi sioning upgrade via” field needs to be set to TFTP or HTTP, respectively. “Fir[...]

C ONFIGURATION F ILE D OWNLOAD Grandstream SIP Device can b e configured via Web In terface as well as via Configuratio n File through TFTP or HTTP. “Config Server Path ” is the TFTP or HTTP server path for config uration file. It needs to be set to a valid URL, either in FQDN or IP addre ss format. The “Config Server Path” can be same o r [...]

R ESTORE F ACTORY D EFAULT S ETTING WARNING! Restoring the Factory Default Setting will DE LE TE all configuration information of the phone. Please BACKUP or PRINT out all the setti ngs befo re you approach to following steps. Grandstream will not take any responsibility if you lo se all the p arameters of setting and cannot connect to your VoIP se[...]