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Grandstream Networks HT704 manual

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manuales de instrucciones parecidos

Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Grandstream Networks HT704. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Grandstream Networks HT704 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Grandstream Networks HT704 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Grandstream Networks HT704, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Grandstream Networks HT704 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Grandstream Networks HT704
- nombre de fabricante y año de fabricación del dispositivo Grandstream Networks HT704
- condiciones de uso, configuración y mantenimiento del dispositivo Grandstream Networks HT704
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Grandstream Networks HT704 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Grandstream Networks HT704 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Grandstream Networks en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Grandstream Networks HT704, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Grandstream Networks HT704, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Grandstream Networks HT704. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    HT70X USER MANUAL Grandstream Networks, Inc. HT701/ HT702/HT704 Analog Telephone Adaptor HT701 HT702 HT704[...]

  • Página 2

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 2 of 52 HT70X USER MANUAL INDEX GNU GPL INFORMATION .......................................................................... 5 CHANGE LOG ............................................................................................. 6 CHANGES FROM 1.0.1.6 USER MA NUAL ................................[...]

  • Página 3

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 3 of 52 IMPORTANT SETTINGS ..................................................................................................................... 25 NAT Settin gs ................................................................................................................................ . 25 DTMF M[...]

  • Página 4

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 4 of 52 T ABLE OF F IGURES HT70X USER MANUAL FIGURE 1: CONNECTING THE HT 70X .................................................................................................... 10 FIGURE 2: HT70X CONNECTIO N DIAGRAM .....................................................................................[...]

  • Página 5

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 5 of 52 GNU GPL INFORMATION HT70X firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. Grandstream GN[...]

  • Página 6

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 6 of 52 CHANGE LOG This section documents significant changes from previous versions of HT70X user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. CHANGES FR OM 1.0.1.6 USER MANU AL  Add ed the option to e[...]

  • Página 7

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 7 of 52 WELCOME Thank you for purchasing Gra ndstream’s HT70X, the affordable, feature rich Analog Telephone Adaptor. Grandstream HandyTone70X is a new addition to the popu lar HandyTone ATA product family. It features the rich audio quality, a broad range of voice codecs, and functi onality includi[...]

  • Página 8

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 8 of 52  This document contains links to H T70X GUI Interfaces. P lease download these examples fo r your reference here: http://www.grandstream.com/ products/ht_series/ht701/docum ents/ht70x_gui.zip  This document is subject to change without notice. The latest electronic version of this user m[...]

  • Página 9

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 9 of 52 CONNECT YOUR HT 70X Connecting the HT70X is easy. Before you begin, pl ease verify the contents of the HT70X package. EQUIPMENT P ACKA GING The HT70X ATA package contain s:  One HT70X Main Case  One Universal Power Adaptor  One Ethernet Cable  One Vertical Stand (Only o n HT702 and[...]

  • Página 10

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 10 of 52 HT702 HT704 FIGURE 1 : DIAGRAM OF HT70X TABLE 1 : DEFINITIONS OF T HE HT70X CONNECTORS DC 12V Power adapter connection Internet Port (RJ-45) Connect to the internal LAN network. (HT701 Only) LAN Port (RJ- 45) Connect to the internal LAN network. (HT702 and HT704 Only) RESET Factory Reset butt[...]

  • Página 11

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 11 of 52 PHONE LED Indicate status of the respective FXS Ports-PHONE on the back panel Unregistered – OFF Registered and Available – ON (Solid Green) Off -Hook / Busy – Blinking every second Slow blinking FXS LEDs indicates voicemail NOTE: All LEDs display green when ON TABLE 3 : ADVANCED DEFINI[...]

  • Página 12

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 12 of 52 LED- 13 Receiver off hook test fail. One or more phones are off hook on phone line during test. Phone 0.25sec ON/ 0.25sec OFF LED- 14 REN test failed – high REN detected . Too many parallel phones connected to phone line X Phone 0.25sec ON/ 0.25sec OFF LED- 15 Line is active Phone 1 sec ON/[...]

  • Página 13

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 13 of 52 HT70X FEATRUES The HT70X is a full feature voice and fax-over IP device that offers a high-level of integration including a 10M/100Mbps network port and one FXS telephone port, market-leading sound quality, rich functionalities, and a compact and lightweight design. The VoIP network signaling[...]

  • Página 14

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 14 of 52 synchronization), AGC (automatic gain control), Status output, Decoder controlling via voice packet header DHCP Server/Client Yes, DHCP Client only Telnet Server Yes Fax over Ip T.38 compliant Group 3 Fax Relay up to 14.4kpbs and auto-switch to G.711 for Fax Pass- through, Fax Datapump V.17, [...]

  • Página 15

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 15 of 52 HARD W ARE SPECIFICA TION The table below lists the Hardware an d Technical specification of HT70X . TABLE 5 : HT70X H ARDWARE AND TECHNIC AL SPECIFICATIONS HT701 HT702 HT704 Telephone Interfaces 1 RJ11 FXS port 2 RJ11 FXS ports 4 RJ11 FXS ports Network Interface 1 RJ45 10/100 Mb Base-TX, Ful[...]

  • Página 16

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 16 of 52 BASIC OPERATIONS UNDERST ANDING HT70X V OICE PR OMPT HT70X has a built - in voice prompt menu for simple device configuration. The IVR menu and the LED button work with any of the FX S port. P ick up the handset and dial “ *** ” to use the IVR menu . TABLE 6 : HT70X IVR MENU DE FINITIONS [...]

  • Página 17

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 17 of 52 toggle between TFTP / HTTP / HTTPS 16 Firmware Version Firmware version information. 17 Firmware Upgrade Firmware upgrade mode. Press “ 9 ” to toggle among the follo wing three options: - always check - check when pre/suffix changes - never upgrade 47 “Direct IP Calling” Enter the tar[...]

  • Página 18

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 18 of 52 PLA CING A PHONE CALL PHONE OR EXTENSION NUMBERS 1. Dial the number directly and wait for 4 seconds (Default “No Key Entry Timeou t”); or 2. Dial the number directly and pres s # ( Use # as dial key” must be configured in web config uration). Examples: 1. Dial an extension directly on t[...]

  • Página 19

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 19 of 52 Destination ports can be specifie d using “ * ” (encoding f or “:”) followed by the port numbe r. Examples of Direct IP Calls: a) If the target IP address is 192.168.0.160, the dialing convention is *47 or Voice Prompt w ith option 47, then 192*168*0*160. followed by pressing the “#[...]

  • Página 20

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 20 of 52 Caller A can place a call on hold an d wait for one of three situation s: 1. A quick confirmation tone (similar to call waiting tone) followed by a dial-tone. This indicate s the transfer is successful (transferee has received a 200 OK from transfer target). At this point, Caller A can either[...]

  • Página 21

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 21 of 52 3. If C answers the call, then A presses FL ASH to bring B, C in the conference. 4. If C does not answer the call, A can press FLASH back to talk to B . 5. If A presses FLASH during conferen ce, C will be dropped o ut. 6. If A hangs up, the conference will b e terminated for all three pa rtie[...]

  • Página 22

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 22 of 52 CALL FEATURES The HT70X supports all the traditional a nd advanced telephony features. TABLE 7 : HT70X C ALL FEATURES KEY CALL FEATURES *02 Forcing a Codec (per call) *027110 (PCMU), *027111 (PCMA), *02723 (G723), *02729 (G729), *0272616 (G726-r16), *0272624 (G724-r24), *0272632 (G726-r32), *[...]

  • Página 23

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 23 of 52 *93 Cancel Delayed Call Forward. To cancel Delayed Cal l For ward, dial “*93”, wait for dial tone, then hang up. Flash/Hook Toggles bet ween active call and incoming call (call waiting tone). If not in conversation, fla sh/hook will switch to a new channel for a new call. # Pressing pound[...]

  • Página 24

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 24 of 52 CONFIGURATION GUIDE CONFIGURING THE HT70X THR OUGH V OICE PROMPT S DHCP M ODE Select voice menu option 01 to enabl e HT70X to use DHCP. STATIC IP M ODE Select voice menu option 01 to enable HT70X to use STATIC IP mode, then use option 02, 03, 04, 05 to set up IP address, Subnet Mask, Gateway [...]

  • Página 25

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 25 of 52 ACCESS THE WEB CONFIGURATION ME NU 1. Find the IP address of the HT 70X using voice prompt menu optio n 02. 2. Open a web browser, type the IP address. You will see t he log in page of the device. Note: • The IVR announces 12 digits IP address, you need to strip out the leading “0” in t[...]

  • Página 26

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 26 of 52 1. STUN Server (under Adva nced Settings webpage) Enter a STUN Server IP (or FQDN) that you may ha ve, or look up a free public STUN Ser ver on the internet and enter it on this field. If using Public IP, kee p this field blank. 2. Use Random SIP/RTP Ports (under Advanced Settings webpa ge) T[...]

  • Página 27

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 27 of 52 Telnet Server Default is set to YES. IP Address There are two modes to operate the HT70X: DHCP mode : all the fi eld values for the Static IP mode are not used (even though they are still s aved in the Flash memory.) The H T701 acquires its IP address from the first DHCP server it discovers f[...]

  • Página 28

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 28 of 52 Self-Defined Time Zone The syntax is std offset dst [offset],start[/time],end[/time] Default is set to : MTZ+6MDT+5,M3.2.0,M11.1.0 MTZ+6MDT+5, Time zone with 6 hours offset with 1 hour ahead which is the US central time. It is positive (+) if the local time zone is west of the Prime Meridian [...]

  • Página 29

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 29 of 52 Product Model This field contains the product model info. Hardware Version This field shows the hardware revision of the unit and the part number. Software Version Program: This is the m ain software release. This number is always used for fir mware upgrade. Current release is 1.0.3.1. Boot a[...]

  • Página 30

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 30 of 52 TABLE 10 : ADVANCED SETTIN GS Admin Password This contains the pass word to access the Advanced Web Configuration page. This field is case sensitive . Only the administrator can configure the “Advanced Settings” page. Password field is purposely left blank for securit y reasons after clic[...]

  • Página 31

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 31 of 52 Via HTTP / HTTPS Server The URL for the HTT P/HTTPS server used for firmware upgrade and configuration via HTTP. For example , http://provisioning.mycompany.com:6688/Grandstream/1.0.0. 67 “ :6688 ” is the specific TCP port where the HTTP or HTTPS server is listening; it can be omitted if [...]

  • Página 32

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 32 of 52 SIP TLS Certificate The user specify SSL certificate used for SIP over TLS in X.509 format. SIP TLS Private Key The user specify SSL private key used for SIP over TLS in X.509 format. SIP TLS Private Key Password User specify password to protect the private key above. ACS URL User specify the[...]

  • Página 33

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 33 of 52 Lock Keypad Update Default is No . If set to “Yes”, the configuration update via keypad is disabled. Disable Voice Prompt Default is No . Disables the voice prompt configuration. Disable Direct IP Call Default is No . Disables the Direct IP Call function. Failover to FXO Gateway Default i[...]

  • Página 34

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 34 of 52 Syslog Level Select the HT701 to report the log level. Default is NONE. T he level is one of EXTRA DEBUG, DEBUG, INFO, WARNING or ERROR. Syslog messages are sent based on the following events: 1. product model/version on boot up (INFO level) 2. NAT related info (INFO level) 3. sent or receive[...]

  • Página 35

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 35 of 52 Primari RADIUS Acct Port Default is 1813. Specifies the port to be used for the Primary RADIUS Account. HT704 Only Primary RADIUS Server Secret Specifies the secret string to be used to authenticate th e RADIUS connection to the Primary Server. It should match RADIUS configuration. HT704 Only[...]

  • Página 36

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 36 of 52 environments. If sy mmetric NAT is detected, STUN will n ot w ork and ONLY outbound proxy can correct the problem. SIP transport User can select UDP or TCP or TLS. Default is UDP. NAT Traversal (STUN) This parameter defines whether or not the HT70X NAT traversal mechanism is activated. If act[...]

  • Página 37

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 37 of 52 calls. Register Expiration This parameter allows the user to specify the time frequency (in minutes) the HT70X refreshes its registration with t he specified registrar. The default interval is 60 minutes (or 1 hour). The maximum interval is 65535 minutes (about 45 days). Registration Retry Wa[...]

  • Página 38

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 38 of 52 incoming INVITE call w ill be rejected. If this option is enabled, the device w ill not be able to make direct IP calls. Allow Incoming SIP Messages from SIP Proxy Only Default is No. Check the incoming SIP messages. If they don’t come from the SIP proxy, they will be rejected. If this opti[...]

  • Página 39

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 39 of 52 Ring Cadence located under Advanced Settings Configuration page. Note: If server supports Alert-Info header and standard ring tone set (Bellcore) or distinctive ring tone 1-10 is specified, then the ring tone in the Alert-Info header from server will be used. Bellcore rings and tones are inde[...]

  • Página 40

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 40 of 52 seconds have elapsed if the user forgets to press the “Re - Dial” button. The “Yes” option should be used ONLY if there is a SIP proxy configured and the proxy server supports 484 Incomplete Ad dress response. Otherwise, the call will likely be rejected by the proxy (with a 404 Not Fo[...]

  • Página 41

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 41 of 52 • ^1900x. - prevents dialing any number started with 1900 • <=1617>[2-9]xxxxxx - allows dialing to local area code (617) numbers by dialing 7 numbers and 1617 area code will be added automatically • 1[2-9]xx[2-9]xxxxxx |- allows dialing to any US/Canada Number with 11 digits lengt[...]

  • Página 42

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 42 of 52 Force INVITE Session Timer can be refres hed using INVITE method or UPDATE method. Select “Yes” to use INVITE method to refresh the session timer. Default is No , Send Re-INVITE After Fax Default is No , If set to “Yes”, device will send an INVITE with audio vocoders upon completion o[...]

  • Página 43

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 43 of 52 transmission mode. Select bet ween Disabled, Enabled but not Forced, and Enabled and Forced. Default is Disabled. SLIC Setting Dependent on standard phone type (and location) Caller ID Scheme Bellcore/Telcordia, ETSI-FSK, ETSI-DTMF, SIN 227 – BT , & NTT Japan Polarity Reversal Default i[...]

  • Página 44

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 44 of 52 TABLE 12 : HT704 FXS PORTS SETTINGS SIP Use ID User account information, provided by VoIP service provider (ITSP). Usually in the form of digit similar to phone number or actually a phone number. Authenticate ID SIP service subscriber’s Authenticate ID used for authentication. Can be identi[...]

  • Página 45

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 45 of 52 and Port Sip port that will be annexed to the IP address above. SA VING THE CONFIGURA TION CHANGES Click the “Update” button in the Configuration page to save the changes to the HT70X configuration. The following screen confirms that the changes are saved. Reboot or power cycle the HT7 0X[...]

  • Página 46

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 46 of 52 Grandstream also provides a configurat ion tool to facilitate the task of generating device configuration files. The Grandstream configuration tool is free to end users. The tool and configuration templates are available for download fro m http://www.grandstream. com/support/tools .[...]

  • Página 47

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 47 of 52 SOFTWARE UPGRADE Software upgrade can be done via either TFTP or HTTP. The corresponding configuration settings are in the ADVANCED SETTINGS configuration page. FIRMW ARE UPGRADE THR OUGH TFTP/HTTP/HTTPS To upgrade via TFTP or HTTP/HTTPS , the “Fir mware Upgrade and Provisioning upgrade via[...]

  • Página 48

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 48 of 52 environment if possible. For users who do not have a local firmware upgrade server, Grandstream provides a NAT-friendly TFTP server on the publi c Internet for firmware upgrade.  Grandstream’s latest firmw are is available at http://www.grand stream.com/support/f irmware . Oversea users [...]

  • Página 49

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 49 of 52 CONFIGURA TION FILE DOWNL OAD Grandstream SIP Device can be configured via Web Interface as well as via Configuration File through TFTP or HTTP/HTTPS . “Config Server Path” is the TFTP or HTTP /HTTPS server path for configuration file. It needs to be set to a valid URL, either in FQDN or [...]

  • Página 50

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 50 of 52 different intervals in P193 for different devices, Server Provider can sp read the Firmware or Configuration File download in minutes to reduce t he Firmware or Provisioning Server load at any given time. Automatic Upgrade: No Yes, every minutes(60-5256000). Yes, daily at hour (0 -23). Yes, w[...]

  • Página 51

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 51 of 52 RESTORE FACTORY DEFAULT SETTING WARNING! Restoring the Factory Default Setting will DELETE all configuration information of the phone. Please BACKUP or PRINT out all the settings before you approach to following steps. Grandstream will not take any responsibility if you lose all the parameter[...]

  • Página 52

    FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 52 of 52 E: 333 F: 3333 For examp le : if the MAC address is 00 0 b 8200 e 395, it should be keyed in as “00 0 222 8200 333 395”. Reset from web interfac e (Reset Type) 1. From the Advanced Setting s Page user can select three t ypes:  Full Reset : This will make a full reset  ISP Data : Thi[...]