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Grandstream Networks HT704 manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Grandstream Networks HT704. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Grandstream Networks HT704 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Grandstream Networks HT704 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Grandstream Networks HT704, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Grandstream Networks HT704 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Grandstream Networks HT704
- nombre de fabricante y año de fabricación del dispositivo Grandstream Networks HT704
- condiciones de uso, configuración y mantenimiento del dispositivo Grandstream Networks HT704
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Grandstream Networks HT704 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Grandstream Networks HT704 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Grandstream Networks en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Grandstream Networks HT704, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Grandstream Networks HT704, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Grandstream Networks HT704. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    HT 70X User Manual www.grandstream.com Firmware Version 1.0.0.18 http://esupport.grandstream.com Grandstream Networks, Inc. HT 70 X Analog Telephone Adaptor HT701 HT702 HT704 HT701 HT702 HT704[...]

  • Página 2

    Grandstream Networks, Inc. HT -70X User Manual Page 2 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 T A BLE OF C ONTENTS HT 70X Us er Manual WELCOM E .................................................................................................................................................... 4 S AFETY C OMPLIANCE S ...................[...]

  • Página 3

    Grandstream Networks, Inc. HT -70X User Manual Page 3 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 T A BLE OF F IGURES HT 70X U S ER M ANUAL F IGU RE 1: C ONNECTI NG THE HT70X ............................................................................................................................... 5 F IGU RE 2: HT70X C ONNECTION D I A[...]

  • Página 4

    Grandstream Networks, Inc. HT -70X User Manual Page 4 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 W ELCOME Thank y ou f or purchasing Gr andstream ’s HT70X, the affordable, feature rich Analog Telepho ne Adaptor. Grandstream HandyTone 70 X is a new additio n t o the pop ular Hand y Tone ATA produc t f amily. It f eatures the rich audio [...]

  • Página 5

    Grandstream Networks, Inc. HT -70X User Manual Page 5 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 C ONNECT YOUR HT 70 X Equipment Packaging The HT 70 X ATA package contains:  One HT 70X Main Case  One Universal Power Adaptor  One Ethernet Cable  One Vertical Stand (O nly on HT702 and HT 704 Packages) Connecting the HT 70 X The[...]

  • Página 6

    Grandstream Networks, Inc. HT -70X User Manual Page 6 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 HT702 HT704 Table 1: Definitions of the HT 70X Connectors DC 12V Power adapter connecti on Internet Port (RJ- 45) Connect to the internal LAN network . (HT701 Onl y) LAN Port (RJ- 45) Connect to the internal LAN network . (HT702 and HT 704 On[...]

  • Página 7

    Grandstream Networks, Inc. HT -70X User Manual Page 7 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 Table 3: Advanced Definitions of the HT70X LEDs Pattern Patten Number Condition LED LED Behavior LED- 01 Device has normal power Power ON LED-02 Power Erro r : Power is re moved from the device or power supply with improper voltage is plugged[...]

  • Página 8

    Grandstream Networks, Inc. HT -70X User Manual Page 8 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 Figure 2: HT 70 X Connection Diagram Internet ADSL/Cable Modem Ethernet LAN FXS Fax Cordless Phone Analog Phone HT701/702 /704[...]

  • Página 9

    Grandstream Networks, Inc. HT -70X User Manual Page 9 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 P RODUCT O VERVI EW The HT70X is a f ull feature voice and f ax-ov er IP de vice that offers a high -level of integration including a 10M/100Mbps network port and one FXS telephone p ort, market- leading sound q uality, rich f unctionalities,[...]

  • Página 10

    Grandstream Networks, Inc. HT -70X User Manual Page 10 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 Control TLS/SIPS , SIP over TCP/TLS Device Management W eb interface or via secure encrypted AES or non -encrypted central configuration file for mass deployment using Grandstream binary file or xml format. Auto/manual pro visioning system o[...]

  • Página 11

    Grandstream Networks, Inc. HT -70X User Manual Page 11 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 B ASIC O PER A TIO NS Understanding HT70X Voice Prompt HT70X has a built- in voice prompt m enu for s imple device conf iguration. The IVR m enu and the LE D button work with any of the FXS port. P ick up the handset and di al “ *** ” to[...]

  • Página 12

    Grandstream Networks, Inc. HT -70X User Manual Page 12 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 “Device not registered” This prompt will be played immediately afte r off hook If the device is not register and the option “ Out going Call without Registration” is in NO Five Success T ips when using the Voice Prompt 1. “*” shi[...]

  • Página 13

    Grandstream Networks, Inc. HT -70X User Manual Page 13 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 Note: NO dial tone will be played between s tep 1 and 2. Destination ports can b e specified using “ * ” (encoding f or “:”) followed by the port n umber. Examples of Dire ct IP Calls : a) If the target I P address is 192.168.0.16 0,[...]

  • Página 14

    Grandstream Networks, Inc. HT -70X User Manual Page 14 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 Attended Transfer Assum e that Caller A and B are in convers ation. Caller A wants to Attend Tra nsfer B to C: 1. Caller A presses FLASH on the an alog phone for dial tone. 2. Caller A then dials Cal ler C’s num ber followed by # (or wait [...]

  • Página 15

    Grandstream Networks, Inc. HT -70X User Manual Page 15 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 C ALL F EATURES The HT 70X supports all the traditional and adva nced telephony features. Table 7: HT70X Call Features Ke y Call Features *02 Forcing a Codec (per call) *027110 (PCMU), *027111 (PCMA), *0272 3 (G723), *02729 (G729), *0272616 [...]

  • Página 16

    Grandstream Networks, Inc. HT -70X User Manual Page 16 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 C ONFIGUR A TI ON G UIDE Configuring the HT70X through Voice Prompts DHCP M ODE Select voice m enu option 01 to enable HT70X to use DHCP. STATIC IP M ODE Select voice m enu optio n 01 to enable HT70X to use STATIC IP m ode, then use optio n [...]

  • Página 17

    Grandstream Networks, Inc. HT -70X User Manual Page 17 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 User Level: Password: Web pages allow ed: End User Level 123 Only Status and Basic Settings Administrator Level admin Browse all pages The password is case s ensitive with m aximum length of 25 characters. T he factory default pass word for [...]

  • Página 18

    Grandstream Networks, Inc. HT -70X User Manual Page 18 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 P REFERRED VOCODER (C ODEC ) The HT70X supports a br oad r ange of voice codecs. Under P rof ile w eb pages, c hoose y our preferred order of different codecs :  PCMU/A (or G711µ/ a)  G729 A/B/E  G723 .1  G726 (16/24/32/40)  [...]

  • Página 19

    Grandstream Networks, Inc. HT -70X User Manual Page 19 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 Self-Defined Time Zone The syntax is std offset dst [offset],start[/time],end[/time] Default is set to : MTZ+6MDT+5,M3.2.0,M11.1.0 MTZ+6MDT+5, Time zone with 6 hours offset w ith 1 h our ahead which is the US central time. It is positive (+)[...]

  • Página 20

    Grandstream Networks, Inc. HT -70X User Manual Page 20 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 Port Status Displays relevant information regarding the FXS port. Port Hook Registration DND Forward Busy Forward Delayed Forward FXS On Hook Registered Yes 613 • FXS port is registered with SIP Server. • FXS Port user has set Do Not Dis[...]

  • Página 21

    Grandstream Networks, Inc. HT -70X User Manual Page 21 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 Via TFTP Server This is the IP address of the configured TFTP server. If s el ected and it is non -zero or not blank, the HT70X retrieves the new configuration file or new code image from the specified TFTP server at boot time. After 5 attem[...]

  • Página 22

    Grandstream Networks, Inc. HT -70X User Manual Page 22 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 SSL Private Key The user specify SSL private key used for SIP over TLS in X.509 format. SSL Private Key Password User specify password to protect the private key above. ACS URL User specify the Auto Configuration Server’s URL (TR -069 prot[...]

  • Página 23

    Grandstream Networks, Inc. HT -70X User Manual Page 23 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 Syslog Level Select th e HT701 to report the log level. Default is NONE. The level is one of DEBUG, INFO, WARNING or ERROR. Syslog messages are sent based on the follow ing events: 1. product model/version on boot up (INFO level) 2. NAT rela[...]

  • Página 24

    Grandstream Networks, Inc. HT -70X User Manual Page 24 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 RADIUS Timeout Default is 2. HT704 Onl y RADIUS Retry Default is 3. HT704 Onl y Download Device Configuration A llow s use r to download and save a text fil e containing all the P values of each setting as configured at that point on the uni[...]

  • Página 25

    Grandstream Networks, Inc. HT -70X User Manual Page 25 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 request to indicate the E.164 number . If server supports TEL URI format, then this option needs to be selected. SIP Registration Controls whether the HT701 needs to send REGISTER messages to the proxy server. The default setting is Yes . Un[...]

  • Página 26

    Grandstream Networks, Inc. HT -70X User Manual Page 26 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 Preferred DTMF method The HT70X supports up to 3 different DTMF methods including in -audio, via RTP (RFC2833) and via Sip Info using SIP INFO messages. The user can c onfigure DTMF method in a priority list. Disable DTMF Negotiation Default[...]

  • Página 27

    Grandstream Networks, Inc. HT -70X User Manual Page 27 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 No Key Entry Timeout Default is 4 seconds . Dialing process i s completed a nd outgoing call is initiated if no key entry occurs during this preconfigured interval. Early Dial Default is No . Use only if proxy s upports 484 response. This pa[...]

  • Página 28

    Grandstream Networks, Inc. HT -70X User Manual Page 28 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 Subscribe for MWI Default is No . W hen se t to “Yes” a SUBSCRIBE for Message W aiting Indication will b e sent periodically. Send Anonymous Default is No . If this parameter is se t to “Yes”, the “From” he ader along with Pri va[...]

  • Página 29

    Grandstream Networks, Inc. HT -70X User Manual Page 29 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 Symmetric RTP Default is No . W hen set to Yes th e device will ch ange the destination to send RTP packets to the source IP address and port of the inbound RTP packet last received by the device. Fax Mode T.38 (Auto Detect) FoIP by default,[...]

  • Página 30

    Grandstream Networks, Inc. HT -70X User Manual Page 30 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 Table 12: HT704 FXS Ports Settings SIP Use ID User account information, provided by VoIP service provider ( ITSP). Usually in the form of digit similar to phone number or actually a phone number. Authenticate ID SIP service subscriber’s Au[...]

  • Página 31

    Grandstream Networks, Inc. HT -70X User Manual Page 31 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 Configuration through a Central Server Grandstream HT70X can be autom atically configured from a central provisioning system . W hen HT70X boot s up, it will sen d T FTP or HT TP/HT TPS request to download configuration file, “cfg000b82xxx[...]

  • Página 32

    Grandstream Networks, Inc. HT -70X User Manual Page 32 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 S OFTWARE U PGR A DE Software upgr ade can be done via either T FTP or HTTP. T he corresponding configuration settings are in the ADVANCED SETTINGS configuration page . Firmware Upgrade through TFTP/HTTP/HTTPS To upgrade via TFT P or HTTP/HT[...]

  • Página 33

    Grandstream Networks, Inc. HT -70X User Manual Page 33 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 3- From the HT70X web inte rface (Advanced Se ttings page) you can bro wse your hard dri ve and select the folder you previously saved the file (ht70xf w.bin) 4- Click “Upload Firm ware” and wait fe w minutes until the new program is loa[...]

  • Página 34

    Grandstream Networks, Inc. HT -70X User Manual Page 34 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 periodically check if there are an y new changes need t o be taken on a sc heduled time. B y def ining different intervals in P193 for different devices, Server Provider can spread the Firmware or C onfiguration File download in m inutes to [...]

  • Página 35

    Grandstream Networks, Inc. HT -70X User Manual Page 35 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 R ESTORE F ACTORY D EF AULT S ETTING WARNING! Restoring the Factory Default Setting will DEL ETE a ll conf iguration i nformation of the phone. Please BACKU P or PRINT out al l the settings bef ore you approach to follo wing steps. Grandstre[...]