HP (Hewlett-Packard) 3200m manual

Las erJet all-in -one user guide hp L ase rJet 3 200/3 200m prin ter f ax copi er scanner ·· ·[...]

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hp LaserJet 3200/3200m product user guide[...]

EN Copyright and License © Hewlett-Packard Company 2001 All Rights Reserved. Except as allowed by copyright laws or herein, reproduction, adaptation, or translation without prior written permission is prohibited. A user of the Hewlett-Packard printer associated with this user guide is grante d a license to: a) print hard copies of this user guide [...]

EN Trademark Credit s Microsoft, Windows, and MS-DOS are U.S. registered trademarks of Microsoft Corporation. E NERGY S TAR is a U.S. registered service mar k of the U.S. EPA. CompuServe is a trademark of CompuServe, Inc. All other products mentioned herein may be trademarks of their r espective companies. This product i s approved fo r use only in[...]

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EN Contents 5 Contents 1 About This Guide Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Using this guide with your product functionality . . . . . . . . . . . . . .12 2 Getting to Know the Product Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 W[...]

6 Contents EN Printing the control panel me nu structure . . . . . . . . . . . . . . . .47 Printing a co nfiguration re port . . . . . . . . . . . . . . . . . . . . . . . . .48 Printing the block fax list . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 Printing a PCL font list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

EN Contents 7 Advanced receive fax features and settings . . . . . . . . . . . . . . . . .86 Using fax forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87 Requesting a fax from another fax machine (polling) . . . . . . .88 Clearing faxes from memory . . . . . . . . . . . . . . . . . . . . . . . . .89 Changing how the produc[...]

8 Contents EN Default Copy Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125 Changing the default copy quality . . . . . . . . . . . . . . . . . . . . .126 Changing the default copy contrast . . . . . . . . . . . . . . . . . . .126 Changing the default copy size . . . . . . . . . . . . . . . . . . . . . . .127 Changing t[...]

EN Contents 9 Resolving PostScript Errors . . . . . . . . . . . . . . . . . . . . . . . . .207 Restoring the factory defaults . . . . . . . . . . . . . . . . . . . . . . . . . . .209 Uninstalling the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .210 Product Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

10 Contents EN HP sales and service office s . . . . . . . . . . . . . . . . . . . . . . . . . . .253 Worldwide Hewlet t-P ackard Countr y/R egion Sales and Se rvice Offices . . . . . . . . . . . . . . . . . . . . . . .2 53 Ordering p arts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 57 Ordering so ftware . . . . .[...]

EN Introduction 11 About This Guide Introduction This user guide provides details for initiating ta sks from the product control panel, changing infreque ntly used se ttings, resolving problems, and contacting HP support. This guide also provides an overview of how the softwa re works. Other resources for product information You can obtain produ ct[...]

12 Chapter 1 - About This Guide EN Using this guide with your product functionality Because product functionality varies according to installation , all procedures in this guide will have one or more of the following icons above them to denote the location from which you can perform that procedure. This user guide fo cuses on contro l pan el proced[...]

EN Introduction 13 Getting to Know the Product Introduction The HP LaserJet 3200 product, a po werful business tool, gives you the capabilities of a full range of office equipment. With this product, you can: l Fax – Use the product as a standalone fax machi ne to send and receive laser-quality faxes, a s well as to perform ad vanced tasks such a[...]

14 Chapter 2 - Getting to Know the Produc t EN What you can do with the product The tables in this section show which functions will work when another function is already in use: l When the product is dire ctly co nnected to a computer, or l When the product is connected to a network. When the product is directly connected to a computer This table [...]

EN What you can do with th e pr od uc t 15 If the product is: Can I? Send a print job Receive a paper fax Send a paper fax Receive a PC fax Send a PC fax Scan to the PC Copy Receiving a PC fax No. No. Phone line is in use. No. Sends when first fax job ends. No. Phone line is in use. No. Sends when first fax job ends. No. No. Sending a PC fax Yes. N[...]

16 Chapter 2 - Getting to Know the Produc t EN When the product is connected to a network This table shows what functions will work when you or another network user ar e us ing some other fu nc tion , an d the pr od u ct is connected to the network using a supported HP JetDirect print server. If the product is: Can I? Send a print job Receive a pap[...]

EN What you can do with th e pr od uc t 17 If the product is: Can I? Send a print job Receive a paper fax Send a paper fax Receive a PC fax Send a PC fax Scan to the PC Copy Scanning Yes. Yes. No. Document feeder tray is in us e. No. Not available to network users. Yes. No. Document feeder tray is in use. No. Document feeder tray is in use.[...]

18 Chapter 2 - Getting to Know the Produc t EN Identifying product components The topics in this section familiarize you with the control panel and how to use it. They also pro vid e gr ap h ics of th e pr od uc t to he lp identify the different externa l hardware parts. l Control panel lights and keys l Using the control pa nel menu structure l Id[...]

EN Identifying product componen ts 19 Using the control panel menu structure What follows is a hierarchical diagr am of the control panel menu structure. You might want to refer to this me nu structure while making changes to settings and features . To print a copy of this menu structure, see “Pri nting the control panel menu structure” o n pag[...]

20 Chapter 2 - Getting to Know the Produc t EN Control panel main menu and first submenu The following lists the choices in the control panel ma in menu and the correspond in g firs t submenu. Main Menu Submenu FAX JOB ST ATUS FAX FUNCTI ONS SEND FAX LATER STOP RECEI VE TO PC REPRINT LA ST FAXES POLLING RE CEIVE CLEAR STOR ED FAXES TIME/DATE, HEADE[...]

EN Identifying product componen ts 21 Identifying hardware parts The two gr aphics that follow show the external ha rdware parts of the product. 1 Front paper pa th door 2 Document output slot 3 Document release door /control panel 4 Printer door 5 Printer door release latches 4 3 2 1 5[...]

22 Chapter 2 - Getting to Know the Produc t EN 6 Document feeder tray 7 Paper output bin 8 Single-sheet input slot 9 Paper input tray 10 Paper input guides 11 Special media lever 9 10 11 7 8 6[...]

EN Selecting print media 23 Selecting print media In this section you will find information on: l Selecting media to prin t l Selecting items for faxing, co pying, or scanning Selecting media to print If available in your area, HP recommends that you use HP LaserJet or HP Multipurpose paper (because it has been designed specifically for use with yo[...]

24 Chapter 2 - Getting to Know the Produc t EN Print media sizes The paper inpu t tray can hold u p to 125 shee ts of 20 lb (75 g /m 2 ) print media. The single-sheet input slot is designed to ho ld one sheet. Both can be adjusted to hold medi a measuring fr om 3 by 5 inches (76.2 by 127 mm) to 8.5 by 14 inches (216 by 356 mm). This includes, but i[...]

EN Selecting print media 25 Selecting items for faxing, copying, or scanning The produc t can scan items of var ious sizes, from 2 by 3.5 inches (51 by 89 mm) (the size of a business card) to 8.5 by 14 inche s (215 by 356 mm), and ca n fa x and copy items ranging from 2 by 3.5 inches (51 by 89 mm) to 8.5 by 35 inches (215 by 889 mm). The product ac[...]

26 Chapter 2 - Getting to Know the Produc t EN Loading print media In this section you will find information on: l Loading print media to be faxed, cop i ed, or scanned l Loading media to be printe d l Selecting the output path Loading print media to be faxed, copied, or scanned Whether you wa nt to fax, copy, or sca n, the procedur e for loading t[...]

EN Loading print media 27 To load special items When loading items to be faxed, copied, or scanned , you need to protect small, fragile, lightweight (les s than 12 lb. or 46 g/m 2 ), or irregularly s ized items such as receipts, newspaper clip pings, photographs, and old or worn d ocuments. 1 Do one of the following: • Place the item in a carrier[...]

28 Chapter 2 - Getting to Know the Produc t EN 4 Load only one sheet at a time, top first, face down, into the document feeder tray. Note If you are loading a business card, load it long edge first. 5 Move the special media lever back to the left after special items have been fed. A stack of regular pages se nt with the lever to the right can go th[...]

EN Loading print media 29 2 Insert up to 125 sheets of paper into the paper input tray. Be careful not to overfill the tray. Note When adding paper to an existing stack in the paper input tray, always remove the existing paper and realign it with the new paper be fore loading to reduce multiple feeds or jams. Note If you have loaded special media, [...]

30 Chapter 2 - Getting to Know the Produc t EN 2 Insert one sheet of med ia into the single-sheet in put slot. If loading special media or letterhea d, insert media top first, facing forward. 3 Readjust the g uides to cente r the sheet. Note If you have loaded special media , make sure to choose the lower paper output path. See “To select th e ou[...]

EN Loading print media 31 Selecting the output pa th Selecting the output pa th determines whether printed med ia come out of the paper output bin or out of the front pa per output slot. Choose the front paper output slot if you are printing on special media , such as 28 lb (100 g/m 2 ) or heavier weight paper, envelopes, transparencies, or labels.[...]

32 Chapter 2 - Getting to Know the Produc t EN Features available only through the software The tools and options described in the sectio ns listed below are available only through the software that came with the HP La serJet 3200 product. l Using the HP LaserJet Director l Using the HP LaserJet Document Ma nager (Windows) or the HP LaserJet Wo rkp[...]

EN Features ava ilab l e on ly thr o ug h th e sof twa re 33 To open the HP LaserJet Director in the Mac OS, dou ble-click the alias for the HP LaserJet Director th at app ears on the desktop as shown below . The following examples o f the HP L aserJet Dir ector for Windo ws and the Mac OS shows only the default buttons. Windows Mac OS[...]

34 Chapter 2 - Getting to Know the Produc t EN The following table explains th e buttons that appear o n the HP LaserJet Dir ector. To turn off the HP LaserJet Director Use the following if you do not want the HP La serJet Director to appear when a documen t is loaded into the document feed er tra y. Windows 1 On the HP LaserJet Direct or toolbar, [...]

EN Features ava ilab l e on ly thr o ug h th e sof twa re 35 Mac OS 1 On the HP LaserJet Director toolba r, click the Customize button. 2 Click the General tab. 3 Click "Show the Document Assistant when paper is ins erted into the scanner automatic document feeder " to deselect this option, and then click OK. 4 Click Apply, and then click[...]

36 Chapter 2 - Getting to Know the Produc t EN[...]

EN Introduction 37 Managing General Default Settings, Logs, and Reports Introduction This chapte r contains th e procedu res for print ing reports an d altering general default settings for the product. For information about settings that pertain to faxing, printing, copying, or scanning, see the corresponding section. The instructions included in [...]

38 Chapter 3 - Managing General Default Settings, Logs, and Reports EN Changing general default settings This section contains instructions for: l Changing the default paper size for the paper input tray l Changing sound volume l Changing the language on the display panel l Restoring factory defaults Changing the default paper size for the paper in[...]

EN Changing general default settings 39 Changing sound volume You can control the volume of the following: l The fax sounds associated with incoming and outg oin g faxes. l The ring for incoming faxes. l The alarm sound the product emits when it requires attention, such as when the printer door is open. l The beeps emitted when you press control pa[...]

40 Chapter 3 - Managing General Default Settings, Logs, and Reports EN To change the alarm volume The alarm is heard when the device is presenting an alert or critical error message. The alar m duration length is either on e or three seconds, based on the type of error. Note The default set at the factory for the ala rm volume is Soft. 1 Press E NT[...]

EN Changing general default settings 41 Changing the language on the display pa nel Use this procedure to have the control p anel display messages and reports in a language other than the default for your country. To change the language on the display panel 1 Press E NTER /M ENU . 2 Use the < and > keys to select Common S ettings , and then p[...]

42 Chapter 3 - Managing General Default Settings, Logs, and Reports EN Managing logs and reports This section con tains the following procedures for pr inting reports and for establishing a schedule fo r printing certain reports: l Printing the fax activity log l Setting the fax activity log to print automatic ally l Printing a fax call report l Se[...]

EN Managing log s an d re po rt s 43 Printing the fax activity log On demand, you can print a log of the last 40 faxes. This log inclu des entries for: l All faxes received to the product l All faxes sent from the control panel l All faxes sent from the HP La serJet Docum ent Manager ( for Windows-compatible computers d irectly connecte d to the pr[...]

44 Chapter 3 - Managing General Default Settings, Logs, and Reports EN Setting the fax activity log to print automatically The fax activity log provides a chronological history of the last 40 faxes that were received, sent, or deleted, as well as any errors th at occurred. You can decide whether or not you want the fax log to print automatically af[...]

EN Managing log s an d re po rt s 45 Printing a fax call report A fax call report is a brief report ind icating the status of the last sent or received fax. You can set the fax call report to print auto matically. See “Setting when the fax call report prints” on page 45 for more information. To print a fax call report 1 Press E NTER /M ENU . 2 [...]

46 Chapter 3 - Managing General Default Settings, Logs, and Reports EN To set when fax call reports print 1 Press E NTER /M ENU . 2 Use the < or > key to select REPORTS , and then press E NT ER / M ENU . 3 Use the < or > key to select FAX CALL REPORT , and then press E NTER /M ENU . 4 Press the > key once to select PRINT REPORT , and[...]

EN Managing log s an d re po rt s 47 Printing a one-touch, speed-dial, and group- dial report This report lists the fa x numb ers that are assigned to th e one-touch keys and speed -di al an d gr ou p -di al co de s. To print a one-touch, speed-dial and group-dial report 1 Press E NTER /M ENU . 2 Use the < or > key to select REPORTS , and the[...]

48 Chapter 3 - Managing General Default Settings, Logs, and Reports EN Printing a configuration report Print this report to show the current product settings. To print a configuration report 1 Press E NTER /M ENU . 2 Use the < or > key to select REPORTS , and then press E NT ER / M ENU . 3 Use the < or > key to select CONFIGURATION REPO[...]

EN Managing log s an d re po rt s 49 Printing a PCL font list Use this procedure to print a list of the PCL fonts. To print a PCL font list 1 Press E NTER /M ENU . 2 Use the < or > key to select REPORTS , and then press E NT ER / M ENU . 3 Use the < or > key to select PCL FONT LIST , and then press E NTER /M ENU . The product exits the [...]

50 Chapter 3 - Managing General Default Settings, Logs, and Reports EN Printing all fax reports Use this procedure to print the following repo rts at one time: l Fax activity log l One-touch, speed-dial, and gro up-dial report l Configuration report l Block fax list To print all fax reports 1 Press E NTER /M ENU . 2 Use the < or > key to sele[...]

EN Managing log s an d re po rt s 51 Setting when the T.30 protocol trace report prints You can set the T.30 pr otocol tr ace report to print: l Never (the default) l If an error occurs l At the end of every send and received fax To set when the T.30 protocol trace reports prints 1 Press E NTER /M ENU . 2 Use the < or > key to select SERVICE [...]

52 Chapter 3 - Managing General Default Settings, Logs, and Reports EN[...]

EN Introduction 53 Faxing Introduction All users can fax to and from the product. The produ ct operates just like a regular fax machine; you do not have to install the softwar e or have the computer on for it to work. From the control pa nel, you can send and receive paper faxes and adjust all settin gs needed for faxing. Normally, received faxes a[...]

54 Chapter 4 - Faxing EN Sending faxes This section contains the following topics: l Sending faxes to one recip ient l Quickly programming speed-dial co des or one-touch keys l Sending faxes to multiple recipients l Sending a fax at a future time l Redialing manually l Using the Contrast butto n to adjust the contrast for the current fax or copy jo[...]

EN Sending faxes 55 Sending faxes to one recipient This procedure deta ils how to send a fax to one recipient. Hint If you want to improve the q uality of a pap er document before faxing it, scan the document first and straighten or clean the image. Then, send it as a fax from the software. See the software Help for more information. To send a fax [...]

56 Chapter 4 - Faxing EN one-touch keys Use the following meth od to program speed-dial co des and one-touch keys easily from the product control panel. To quickly program speed-dial codes or one-touch keys Note This procedure cannot be used to program a grou p-dial code. See “Programming gr oup-dial codes” on pa ge 74. 1 Do one of the followin[...]

EN Sending faxes 57 Sending faxes to multiple recipients You can send a pa per fax to several fax numbers at once . If you want to send a fax to a group of fax numbers yo u have assigned to a group-dial code, see “To send a fax using a group- dial code.” If you want to send to up to 20 numbe rs that do not have a gro up-dial cod e, see “To se[...]

58 Chapter 4 - Faxing EN To send a fax to an ad-hoc group 1 Dial the first fax number u sing one of the following m ethods: • Use the numeric keys. • If the fax number you are calling has a one-touch key, press that key. • If the fax number you are calling has a speed-dial code, press S PEED D IAL , enter the speed- dial code using the numeri[...]

EN Sending faxes 59 Sending a fax at a future time You can schedule a fax to be sent automatica lly at a future time to one or more people. Whe n you complete this procedure, th e product scans the docum e nt into me m or y an d re tu rn s to th e Rea d y stat e so you can do other tasks. Note This feature is not supported fo r Microsoft Windows 95[...]

60 Chapter 4 - Faxing EN 6 Use the numeric keys to type the date, and then press E NTER / M ENU . - Or - Accept the default date by pressing E NT ER /M ENU . 7 Type the fax number, en ter the speed-dial code, or press the one-touch key. (This feature does not suppo rt ad hoc groups.) Press E NTER /M ENU or F AX /S END . The product scans the docu m[...]

EN Sending faxes 61 Using the Contrast button to adjust th e contrast for the current fax or copy job The contrast setting affects the lightness or darkness of an ou tgoing fax as it is being sent or the resulting copy. Using the following procedure changes the con trast for the current job only. After the fax has been sent or the copy is made, the[...]

62 Chapter 4 - Faxing EN Adjusting the resolution for the current job Resolution affects the quality, in dots per inch, of documents to be faxed. It also affects the transmission speed. For a discussion of which resolution to choose, see “Resolution options” below. Use this procedure to chan ge the resolution for the current job on ly. After th[...]

EN Sending faxes 63 Photo (halftone images scan up to 300 by 300 dpi) Best quality fo r graphics and ph otos. l Use this setting when the quality of graphics and photos in the document is mor e importan t th an th e quality of wo rd s. l Only a few fax machines receive at this mode. Fa x machines that do not will receive at th e high est supported [...]

64 Chapter 4 - Faxing EN Canceling the current fax job Use this procedure to stop a sin gle fax cu rrently dialing or being transmitted or received. To cancel the current fax job Press S TOP /C LEAR on the control panel. Any pages that have not already been transmitte d are canceled. Canceling a fax job using Fax Job Status Use this procedure to ca[...]

EN Receiving faxes 65 Receiving faxes You can receive faxes to th e p roduct or to your co mpu ter. In gener al, incoming faxes to the product are automatica lly answered, howeve r if you change what devices are connected to the same phone line to which the product is connected, you will need to change how the product answers incoming faxe s. See t[...]

66 Chapter 4 - Faxing EN Reprinting faxes If a fax did not print beca u se the to ne r ra n ou t or if the fax prin te d on the wrong type of media, you can try to reprint it. Th e actual number of faxes stored for possible reprinting is determined by h ow much memory is available. The most recent fax prints first; the oldest fax prints last. These[...]

EN Receiving faxes 67 Blocking or unblocking fax numbers If there are peo ple or busin es s es from who m you do not w an t to receive faxes, you can block their fax numbers using the control panel. You can block up to 30 fax numbers. When yo u block a fax number and someone fr om that number sends you a fax, the display panel indicates that the nu[...]

68 Chapter 4 - Faxing EN • To unblock a single fax numbe r : use the < or > key to select DELETE ENT RY and then press E NTER /M ENU . Use the < or > key to select the fax number you want, and the n press E NTER / M ENU to confirm the deletions. • To unblock all blocked fax numbers : use the < or > ke y to select CLEAR ALL an [...]

EN Advanced se nd fax featur es and sett ings 69 Advanced send fax features and settings The section describes adva nced procedures and settings you can use when sending fa xe s. Th e topic s include : l About speed-dial codes, on e-touch keys, and group- dial codes l Programming spe ed-dial codes and one-touch keys l Programming a one-touch key fo[...]

70 Chapter 4 - Faxing EN About speed-dial codes, one-touch keys, and group-dial codes To simplify the dialing process for a fax number yo u dia l frequently from the control panel, store it in a one- touch key, speed-dial code, or group-dial co de . In th e ph on e boo k, th er e ar e a to ta l of 250 cod es available for the HP LaserJe t 3200 prod[...]

EN Advanced se nd fax featur es and sett ings 71 Programming speed-dia l codes and one- touch keys Speed-dial codes 1 thr ough 10 are also associated w ith th e correspond in g on e- to uc h ke y on th e co ntr o l pan el. The one - to uch keys can be used for speed-dial or gr oup-dial codes. You can program all of the code s with speed-dials. A ma[...]

72 Chapter 4 - Faxing EN 9 Using the numeric keys, enter a name for the fax num ber. To do so, repeatedly press the nu meric key for the letter you need un til the letter appears. (Se e “Using dialing characters” on pag e 78 for a list of char acters.) Fo r example, if the first le tter you need is a “C,” press 2 repeatedly until a C appear[...]

EN Advanced se nd fax featur es and sett ings 73 Programming a one-touch key for alternate long distance If you use an alternate long distance service, you can program a one- touch key to dial the se rvice’s access number before a fax num ber. When you need to use this one-touch key, press it, enter the fax number, and then press F AX /S END . Bo[...]

74 Chapter 4 - Faxing EN Programming group-dial codes If you send information to the same group of peo ple on a regular basis, you can progra m a group-dial code . You can program any of the remaining speed-d ial codes with group-dial code s. Group-dial codes using numbers 1-10 are also associated with the corresponding one-touch key on the contro [...]

EN Advanced se nd fax featur es and sett ings 75 7 Using the numeric keys, enter the number yo u want to associate with this group and pr ess E NTER /M ENU . Choosing 1 th ro ug h 10 also associates this group with the corresponding one-touch key. 8 Using the numeric keys, enter a name for the gr oup. To do so, repeatedly press the numeric key for [...]

76 Chapter 4 - Faxing EN 2 Use the < or > key to select FAX SETUP and then press E NTER / M ENU . 3 Press E NTER /M ENU to select SPEE D DIALS . 4 Use the < or > key to select GROUP SETUP and then press E NTER / M ENU . 5 Use the < or > key to select DELETE # IN GROUP and then press E NTER /M ENU . 6 Use the < or > key to se[...]

EN Advanced se nd fax featur es and sett ings 77 Using Manual Dial Normally, the product dials after you press F AX /S END . At time s, however, you might want the product to dial ea ch number as you press it. For example, if you are chargin g your fax call to a calling card, you’ll need to dial the fax number, wait for the acceptance tone of you[...]

78 Chapter 4 - Faxing EN Inserting a pause or wait into a fax number You can insert pauses into a fax number you are dialin g or programming to a one -touch key, speed-d ial code, or group-d ial code. Pauses are often needed wh en dialing internationally or connecting to an outside line. To insert a pause or wait Press R EDIAL /P AUSE to enter a th[...]

EN Advanced se nd fax featur es and sett ings 79 Changing the information in the fax header You already entered fax he ader information when yo u first set up the product. You only need this procedure to change the date, time, your fax number, and company na me for the fax header. Changing the date and time The date and time information is include [...]

80 Chapter 4 - Faxing EN Changing the fax number and company name You already entered this information when installing the software or when you first set up the prod uct. You only need this procedure if yo u want to change the information from th e control panel. The header contain s information about your name or your compa ny’s name and your fa[...]

EN Advanced se nd fax featur es and sett ings 81 Changing the default contrast and resolution for outgoing faxes The contrast affects the lightness and da rkness of an outgoing fax as it is being sent. Resolution affects the sh arpne ss of ou tg oing faxes. It also affects the transmission spe ed of faxes. See “Resolution options” on page 62 fo[...]

82 Chapter 4 - Faxing EN To change the default resolution The choices for this setting are Fine (the factory defau lt), Standard, Superfine, and Photo. See “Resolution o ptions” on page 62 for more information. Note If you only want to change the resolution for the fax job you are cur rently sending, see “Adjusting the resolution fo r the cur[...]

EN Advanced se nd fax featur es and sett ings 83 Changing how the product redials If the product was unable to send a fax because the receiving fax machine did not answer or was busy, the product will attempt to redial based on the Re dial On Busy an d Redial On No Answ er options. Use the procedures in this section to turn these options on or off.[...]

84 Chapter 4 - Faxing EN 5 Use the < or > key to select ON or OFF and then press E NTER / M ENU . Inserting a dial prefix A dial prefix is a number or number s automatically added to the beginning o f every fax number you enter at th e control p anel or from the software. By default, this setting is Off. You may want to turn this setting on a[...]

EN Advanced se nd fax featur es and sett ings 85 Changing the detect dial tone setting Normally the product waits for a dia l tone before attempting to a dial a fax number. If you are using the product on the same line as your phone, turn on the detect dial tone setting. This will prevent the product from sending a fax while someone is on the phone[...]

86 Chapter 4 - Faxing EN Advanced receive fax features and settings The section describes mor e advanced procedur es an d settings you can use for receiving faxes. The topics include: l Using fax forwarding l Requesting a fax from another fax machine (polling) l Receiving faxes to your computer l Clearing faxes from memory l Changing how the produc[...]

EN Advanced receive fax features and settings 87 Using fax forwarding You can set your produ ct to forward incoming faxes to ano th er fax number. When the fax arrives at your prod uct, it is sto red in memory. Then, your product dia ls the fax number you have specifie d and sends the fax. If it cannot forward a fax after rep eated attempts be caus[...]

88 Chapter 4 - Faxing EN Requesting a fax from another fax machine (polling) If someone else has set up a fax to be polled, you can requ est that the fax be sent to your product. (This is also known as polling another machine.) To request a fax from another fax machine 1 Press E NTER /M ENU . 2 Use the < or > key to select FAX FUNCTIONS and t[...]

EN Advanced receive fax features and settings 89 Clearing faxes from memory Only use this procedure if you are concerned someone else has access to your product and will try to reprint faxes in the reprint memory. CAUTION In addition to clearing the reprint memory, this proc edu re clears fax currently being sent, unsent faxes pending red ial, faxe[...]

90 Chapter 4 - Faxing EN Changing how the product answers incoming faxes You set the answer mode when you set up the product. You will only need to change these settings if you chan ge what devices are connected to this phone line. To set the answer mode to automatic or manual 1 Press E NTER /M ENU . 2 Use the < or > key to select FAX SETUP a[...]

EN Advanced receive fax features and settings 91 Changing answer ring patterns If you subscribe to ri ng patte rn ser vice with you r telep hon e co mpany, enable the product to de tect ring patterns. If you do not have ring pattern service, and you change this setting, the product will not be able to re ceive fa xes. What is ring pattern service? [...]

92 Chapter 4 - Faxing EN How will I know if it’s working? After product installation is complete , ask someone you know to sen d you a fax. Make sure you provide the correct fax number. To change answer ring patterns Note Do not change the All Rings default settin g if you do not have ring pattern service from you r telephone company. If yo u do [...]

EN Advanced receive fax features and settings 93 Enabling an extension phone With this setting turned on, you can alert the pr oduct to pick up the incoming fax call by pressing 1 - 2 - 3 sequentially on the telephone keypad. The default is Yes. Turn this setting off only you have a service from your telephone company that also u ses the 1 - 2 - 3 [...]

94 Chapter 4 - Faxing EN Changing the silence-detect mode This setting co ntrols wheth er or not you ca n receive fax es from olde r- model fax machines that do not emit a fax signal durin g fax transmissions. At the time of this publication, these silent-model fax machines represente d very few of the fax machines in use. The default setting is No[...]

EN Advanced receive fax features and settings 95 Changing autoreduction for incoming faxes If the Fit To Page option is on, the product automatically reduces lon g faxes to fit on the paper. If the feature is turn ed off, long faxes print at full size on multiple pages. If you have the page stamp option on, you may want to choose On . This reduces [...]

96 Chapter 4 - Faxing EN Enabling stamp received faxes The product is set up to print the sender’s ide ntification at the top of each receiv ed fax. You ca n also choose to have your header information included to confirm the date and time the fax was received. If you want the prod u ct to inc lud e yo ur hea d er infor m at ion to eac h received[...]

EN Advanced receive fax features and settings 97 Setting error correction Normally, the product monitors the signals on the telephon e line while it is sending or receiving a fax. If the product detects an error signal during the transmission and the Error Correction se tting is on, the product can request that a portion of th e fax be resent. The [...]

98 Chapter 4 - Faxing EN Faxing using the software This section co ntains some in structions ab out sending an d receiving faxes using the sof tware tha t cam e with th e pr od uc t, as well as creating your own cover page. All other software-related topics are covered in the software Help. See the following topics in this guide to learn more about[...]

EN Faxing using th e sof twa re 99 2 Add one or more r ecipients on the HP Laser Jet Send Fax di alog box. 3 Optionally, include a cover page. 4 Click Send Now . -Or- Click Send Late r and select a delay date and tim e. For more information on sending a fax using the HP LaserJet Workplace (Mac OS), the HP LaserJet Document Manager (Windows), or the[...]

100 Chapter 4 - Faxing EN Note Once the Stop Receive to PC setting has been selecte d, any faxes still in the product’s memory are printed. Customizing your own fax cover sheet You can use the HP LaserJet Cover Pa ge Editor to customize a fa x cover sheet for all your outg oing fax transmissions. With the HP LaserJet Cover Page Editor, you can ad[...]

EN Faxing using the software 10 1 To customize your own fax cover sheet (Mac OS) 1 Open the HP LaserJet Workplace. In the File menu, choose New Cover Page. A new cover p age opens in the page editor along with the Tools, Align, and Proper ties palettes. 2 In the File Menu, click Page Setup. Use the Page Setup dialog box to set the page size and ori[...]

102 Chapter 4 - Faxing EN[...]

EN Introduction 103 Printing Introduction This section introduces you to the basics of printing, as we ll as offering tips for performing pr inting tasks with special media. Typically, all print-related comma nds are executed through the program used to create the docu ment, so look in your program’s documentation for instructions about sending j[...]

104 Chapter 5 - Printing EN Printer drivers Printer drivers access the product’s featur es and allow the computer to communicate with the printer. This section discusses the printer drivers installed with the product s oftware. Choosing a printer driver Choose a printer driver based on the way you use the product. l Use the PCL 6 driver to take f[...]

EN Printer drivers 105 Gaining access to the printer driver After installation, you can gain access to pr inter settings through the printer driver from the pr oduct software or from anothe r software application. Operating System Change default settings (across all applications) Temporarily change settings (from a sof tware application) Windows 95[...]

106 Chapter 5 - Printing EN Printer tasks Use the product to do the following proced ures: l Printing on lett erhead and envelopes l Printing on special media l Stopping a print job l Saving toner when prin ting drafts l Printing on both sides of paper l Printing multiple pages on one sheet of pape r l Creating and using waterm arks[...]

EN Printer tasks 107 Printing on letterhead and envelopes This section provides procedures fo r pr inting on letterhead and envelopes. To print on letterhead 1 If you are printing a she et of letterhead followed by regular she ets of paper, place a sheet of letterhead into the single-sheet inp ut slot (A) and regular sheets of paper into the pape r[...]

108 Chapter 5 - Printing EN To print on envelopes 1 If you are printing one envelope followed by regul ar sheets of paper, place the en velope into the sing le-sheet input slo t (A) and place regular sheets of pap er into the paper input tra y (B). - Or - If you are printing several envelopes in su ccession, load seven to 10 envelopes at most into [...]

EN Printer tasks 109 4 When you are finished printing en ve lopes, close the front paper path door. Printing on special media The product is designed to print on a vari ety of media, including transparencies, envelopes, and custom-made pa per. See “Selecting media to print” on page 23 for more information. It is recommended that you use HP medi[...]

11 0 Chapter 5 - Printing EN To print on special media 1 Open the front paper path d oor. This is important when printing media such as postcards, transparencie s, labels, envelop es, and heavy paper (28- to 42- lb [100- to 157-g /m 2 ] bond weight). 2 Do one of the following: l If you are printing on a sin gle she et of prin t me dia , adjus t the[...]

EN Printer tasks 111 5 Set the correct margins, paper size, and orientation in your software. 6 Choose Print in your software. 7 When you are finished, be sur e to close the front paper pa th door. Stopping a print job If your print job is currently printing, you can stop a print job by pressing S TOP /C LEAR on the control panel. CAUTION Pressing [...]

11 2 Chapter 5 - Printing EN Printing on both sides of paper Note When using a Windows-compatible computer or a Macintosh- compatible comp ut er , this opt ion is not availa ble with th e Pos tScr ipt printer driver that is provided with the pr odu ct. To print on both sides of the paper (manual duplexing), yo u must run the paper through the print[...]

EN Printer tasks 11 3 C Flip pages up (landscape) - This layout is often used in accounting, dat a pr oc ess ing, and spread sh e et ap p licat ion s. Every other printed image is oriented upside- down. Facing pages are read continuously from top to bottom. D Flip pages up (portrait) - This layou t is often used with clipboards. Every other p rinte[...]

11 4 Chapter 5 - Printing EN Printing multiple pages on one sheet of paper You can select the number of page s you want to print on a single sheet of paper. If you choose to print mo re than one page per shee t, the pages will appear decreased in size and arranged to fit on the sheet. You can specify up to 16 pages per printe d sheet. Creating and [...]

EN Printer settings 11 5 Printer settings See the two sections listed below to learn more abo ut th e different settings for printing. l Changing the resolution l Saving printer settings for different print jobs Note For more informa tion about how to use printer settings, see the software Help. Changing the resolution The printer’s default print[...]

11 6 Chapter 5 - Printing EN Saving printer settings for different print jobs The Quick Set feature allows you to save and reuse the curre nt printer settings. Saved se ttings are called Quick Sets. For example, you might w ant to create a Q uick Set for env elopes or for printing the first page of a document on letterhead. For convenie nce, Quick [...]

EN Printing Tips 11 7 Printing Tips This section contains: l Tips for pr inting custom sizes l Tips for printing env elopes l Tips for pr inting labels For more information ab out using print media with HP LaserJet printers, refer to the Print Media Guide (see “Ordering parts” on page 257). Tips for printing custom sizes l Do not print on media[...]

11 8 Chapter 5 - Printing EN Tips for printing labels l Do not use labels that are separating from the backing sheet or that are wrinkled or damaged in any way. l Do not use any sheet of labels that has spaces in it where some of the labels have been removed. l Do not feed a sheet of labels through you r product more than once. l If possible, verif[...]

EN Introduction 11 9 Copying Introduction Anyone can make copies by using the control pa nel on the product. To use the HP Laser Jet Director to make copies, your comp uter must be directly connected to th e product. This section provides information on how make cop ies from the product as well as how to change copy settings. Hint You can find out [...]

120 Chapter 6 - Copying EN Copying tasks The product functions as a standa lone copier — you do not have to have software installed or have the comp uter on to make copies. Generally, making copies using the produ ct’s control panel is the easiest and fastest metho d. You can als o adjust cop y settings fr om the control panel. Use the so ftwar[...]

EN Copying tasks 121 Making black and white copies Use this procedure to make copies from the prod uct. You can make up to 99 copies of a document that ha s a s many as 30 pages (depending on the thickness of the pages). If pages of the docume nt are longer than what is selected as the default pap er size for the paper input tray, the copies will p[...]

122 Chapter 6 - Copying EN To make black and white copies 1 Load the document into the document feeder tray. 2 Adjust any options, such as contrast or copy size. 3 If you are making only one copy , press C OPY . - Or - If you are making m ultiple copies, enter the number of copies you want and press C OPY . Making color copies You can create color [...]

EN Copying tasks 123 Adjusting copy quality for the current job The default setting for copy quality is Text. This setting is the best for items that contain mostly text. When making a copy of a photo or graphic, you can select Photo to increase the qua lity. If you want to conserve toner and the copy quality is not that important, select Draft. To[...]

124 Chapter 6 - Copying EN To reduce or enlarge copies 1 Press R EDUCE /E NLARGE . 2 Enter the size to which you would like to reduce or enla rge the copies in this job. You can choose ORIGINAL (100%) , LEGAL TO LETTER , LEGAL TO A4 , or A4 TO LETTER , LETTER TO A4 , or CUSTOM (25 -200%) . 3 Press E NTER /M ENU to save your selection. -Or- If you c[...]

EN Default Copy Settings 125 Default Copy Settings You can use the software to change the defaul t copy settin gs. See the topics listed below for more information: l Changing the default copy qua lity l Changing the default copy co ntrast l Changing the default copy size l Changing the default copy co llation l Changing the default number of copie[...]

126 Chapter 6 - Copying EN Changing the default copy quality The choices for this setting are Text (the factory default), Photo, and Draft. Note If you only want to adjust the quality for the job you are currently copying, see “Adjusting co py qua lity for the current job” on page 123. To change the default copy quality 1 Press E NTER /M ENU . [...]

EN Default Copy Settings 127 To change the default copy contrast 1 Press E NTER /M ENU . 2 Use the < or > key to select COPY SETUP , and then press E NTER / M ENU . 3 Use the < or > key to select DEFAULT CONTRAST . 4 Use the < or > key to move the slider to the left to make the copy lighter than the original, or move the slider to[...]

128 Chapter 6 - Copying EN Changing the default copy collation You can set the product to collat e multiple copies into sets. For example, if you are making two copies of three pages an d the collation is on, the pages print in this or der: 1,2,3,1,2,3. If the collation is off, the pages print in this order: 1,1,2,2,3,3. The collation setting you c[...]

EN Default Copy Settings 129 Changing the default number of copies You can choose to have the default number of cop ies be any value from 1 to 99. The default set at the factory is 1. To change the default number of copies 1 Press E NTER /M ENU . 2 Use the < or > key to select Copy Setup and press E NTER /M ENU . 3 Use the < or > key to[...]

130 Chapter 6 - Copying EN[...]

EN Introduction 131 Scanning Introduction The product is capable of scanning at a 600 p ixel-per-inch (ppi ) resolution. The scanner allo ws color scanning, and increase d detail in both color and black and white scans. This section briefly covers scanning- related topics, such as how to scan using the software or fr om the p roduct control panel, [...]

132 Chapter 7 - Scanning EN Scanning basics The product offers three ways to scan an item. These includ e: l From the so ftware : Use the HP LaserJet Director to initiate a scan and then finish the scan using other software. For more information , see “Scann ing from the product softwa re” on page 133. l From the pr oduct: Insert an item in the[...]

EN Scanning from the product softwa re 133 Scanning from the product software This section dis cusses the s canning meth od in two phas es: 1 Starting a scan - this section shows how to u se the HP LaserJet Director to start a scan, to choose scan settings, and to choose to scan all pages at once or scan pa ge-by-page. 2 Working with scanned items [...]

134 Chapter 7 - Scanning EN 3 Click the Scan button on the HP La serJet Direc tor. The HP LaserJet Scan Control Viewer dialog box appears. 4 Select a scan destination. 5 Choose to scan in color by selecting the S can in color check box. The produ ct automatically scans in bl ack and white if you do not sel ect t his che ck box. 6 Select whether you[...]

EN Scanning from the product softwa re 135 3 Click Scan on the HP LaserJet Director. The HP LaserJet Scan Control Viewer dialog box appe ars. 4 Select a scan destination. 5 To select the color scanning option, click "Scan in color." (The product automatically scans the selection in black and white if this option is not selected.) 6 Select[...]

136 Chapter 7 - Scanning EN Working with scanned items If you choose to scan pa ge -b y- pag e, yo u ca n pe rfor m ed itin g functions on each page. Editing functions include lighten ing and darkening ph ot o re gio n s, ad din g or rem o vin g re gio n s fro m th e pa ge , changing region types, an d cropping section s. To work with scanned items[...]

EN Scanning from the product softwa re 137 3 Click Scan Next Page to save any edits performed on the previous page and scan the next page in the docu ment feeder tray. Repeat steps 2 and 3 for the remaining pages in the document fe ed er tra y. -Or- Click Send . The edits are saved and th e rest of the pages are scanned automatically. The entire do[...]

138 Chapter 7 - Scanning EN About OCR software Optical Character Recognition (OCR) is a technology that recognizes letters in a scanned image and conv erts them into ASCII characters, or editable text. OCR programs convert some t ext more accurately than other text. Because OCR technology is never pe rfect, p roofrea d all converted text care fu ll[...]

EN Scanning from the product control panel 139 Scanning from the product control panel You can scan documents entirely from the pr oduct control panel (without editing them) and send them to a destination, such as Microsoft Word or an e-mail address. These de stinations can be added or deleted (see “Adding or deleting scan de stinations” on pag[...]

140 Chapter 7 - Scanning EN Adding or deleting scan destinations You can program the S CAN key on the control panel to scan items and send them to a destinatio n. Each Windows-compatible computer connecte d directly to the product or on a network can designate up to five destination s. For networked environments, the default destinatio n is Archive[...]

EN Scanning from the product control panel 141 3 Select the Perform this action when the device Scan button is pressed check box. 4 Select an item from the Destination list, and then click the Add button. 5 Click the Edit button. 6 Type the name of the destinatio n how you want it to appear on the control panel display in the Application Destinatio[...]

142 Chapter 7 - Scanning EN 2 Click the Customize button on the HP LaserJet Director. 3 In the General tab, click "Allow initiating a scan from the device" to select this option. 4 Select an item from the list, and then click Apply. Note You can choose only on e de st ina tio n fo r the S CAN key on the device. 5 Click OK to close the Cus[...]

EN Sending scanned items as e-mail attachments 143 Sending scanned items as e-mail attachments The product and the software tha t came with the product work with compatible e-mail programs so yo u can e-mail documents in PDF format, but other options are also available de pending on what file formats are suppor ted by your e-mail progra m. The reci[...]

144 Chapter 7 - Scanning EN To send e-mail using Microsoft Windows 95 1 Open a TWAIN-enabled p rogram to scan from the application . 2 Save the file. 3 Open your e-mail pr og ra m . 4 Attach the document and send the e-mail. Note For more information, se e “Scanning with TWAIN-enabled softwar e.” To send e-mail using Macintosh OS 8.6 and 9.0 1 [...]

EN Sending scanned items as e-mail attachments 145 Sending e-mail in an alternative mode You can use an altern ative mode to send a docu ment in e-mail if: l You do not have a com patible e -mail progr am. l The Email button does n ot appear on the HP LaserJet Directo r. l If you do not have acces s to the HP LaserJet Director. To e-mail in an alte[...]

146 Chapter 7 - Scanning EN[...]

EN Introduction 147 Problem Solving and Product Maintenance Introduction This section offers solutions to problems that can occur while using this product. It also provides maintenance tasks to optimize product functionality. Note Most answers for software-re lated issues are in the software Help. If the information in this section does n ot solve [...]

148 Chapter 8 - Problem Solving and Product Maintenance EN General troubleshooting checklist If the product does not work properly, first verify the following: l The Ready (green) light is o n and not blin king. If the Error (yellow) light is blinking, check the control panel display for a message. l No error messages appear on the computer screen [...]

EN Resolving fax problems 149 Resolving fax problems See the following sections to troubleshoot gener al fa x issues, as well as issues that might occur when send ing or receiving a fax: l Fax setup checklist l General fax problems l Sending fax pr oblems l Receiving fax problems Fax setup checklist Use the following checklist to help you define wh[...]

150 Chapter 8 - Problem Solving and Product Maintenance EN Is your phone line service dedicated, shared, PBX, or a roll-over? l Dedicated line : A unique fax/phone numb er assigned to r eceive or send faxes; the phone co rd is connected to the port loca ted on the back of the pro duct that is not labeled with the telepho ne icon. l Shared phone lin[...]

EN Resolving fax problems 151 HP LaserJet product shared with another device: Telephone answe ring machine (TAM) An answering ma chine sho uld be conn ec ted directly to the po rt located on the back of the product that is labeled with the telep hone icon or should be shared on the sam e phone line extensio n. l Set the product’s Rings to Answer [...]

152 Chapter 8 - Problem Solving and Product Maintenance EN General fax problems Use the table in this section to resolve fax pr oblems. Problem Cause Solution No parallel or USB port is available, or the parallel or USB port is being shared by another devi ce. The product might need to be directly connected to the computer’s parallel or USB port.[...]

EN Resolving fax problems 153 Sending fax problems Use the table in th is section to solve pr oblems that might occur when sending faxes . Problem Cause Solution Faxes quit during sending . The fax machine to which you are sending might be malfunctioning. Your phone line might not be working. Try sending to another fax ma chine. Connect the product[...]

154 Chapter 8 - Problem Solving and Product Maintenance EN Faxes you send are not arriving at the receivin g fax machine. The receiving fax machine might be off or have an error condition, such as being out of paper. A fax might be in memory because it is waiting to redial a busy number, there are other jobs ahead of it waiting to be sent, or the f[...]

EN Resolving fax problems 155 Receiving fax problems Use the table in th is section to solve pr oblems that might occur when receiving faxes. Problem Cause Solution Unable to sta rt receiving faxes from an extension phone. The Extension Phone setting might be disabled. The telephone cord might not be securely connected. See “Enabling an extension[...]

156 Chapter 8 - Problem Solving and Product Maintenance EN Incoming fax calls are not being answered by the produc t. The answer mode might be set to Manual. The rings to answer setting might not be set correctly. The answer ring pattern feature might be turned on, but you do not have the service, or you do have the service, and the feature is not [...]

EN Resolving fax problems 157 Faxes do not print as expected. The Receive to PC option might be selected. Turn off the Receive to PC option in the HP LaserJet Device Configuration to ol: 1 Click Start , point to Programs , point to HP LaserJet 3200 , point to Tools , and then click HP LaserJet Device Configuration . 2 Click the Fax tab, and then cl[...]

158 Chapter 8 - Problem Solving and Product Maintenance EN Faxes are no t printing or are printing incorrectly at the product. There is no media in the paper input tray. The Receive to PC option might be selected, and faxes are being received by the computer. Load media. Any faxes received while the bin is empty are stored in memory and will print [...]

EN Resolving printing proble ms 159 Resolving printing problems Use the sections listed below to re solve common prin ting problems: l General printing pr oblems l Printing problems when using MS-DOS Note See also “Resolving image quality prob lems” on page 181. General printing problems Use the table in this section to solve printing pr oblems[...]

160 Chapter 8 - Problem Solving and Product Maintenance EN The product is not respondi ng after “Print” is selected in the software, or you receive a message on the computer screen stating there was an error printing to the parallel or USB port. The printer might be printing a co mplex image. The print job might be paused. The parallel or USB c[...]

EN Resolving printing proble ms 161 The product is not respondi ng after “Print” is selected in the software, or you receive a message on the computer screen stating there was an error printing to the parallel port. The product is malfunctioning. Another device is conflicting with the parallel port. Try printing from another program. Try printi[...]

162 Chapter 8 - Problem Solving and Product Maintenance EN When printing from an MS- DOS program running in Windows, th is message appears: “There wa s an error writing to LPT1: for the printer (name of a printer, unknown, o r it is blank): Cannot access a port...” The Spool MS-DOS Print Jobs check box might be selected for other printer driver[...]

EN Resolving printing proble ms 163 Printing problems when using MS-DOS Use the information in this section to troublesh oo t printing problems when printing from MS-DOS. To establish basic communication to the product 1 For Windows 95 and 98, click Start , and then click Shut Down . 2 Click Restart the computer in MS-DOS mode . 3 At the command pr[...]

164 Chapter 8 - Problem Solving and Product Maintenance EN Resolving copying problems See the table below to tr oubleshoot common co py problems. See also “Resolving image quality proble ms” on page 181 and “Resolving paper feed proble ms” on page 170. Problem Cause Solution No parallel or USB port is available, or the parallel or USB port [...]

EN Resolving copying problems 165 Either light or dark vertical lines run through the copy. The scanner glass might be dirty. Clean and recalibrate the scanner. See “Cleaning the scanner path” on page 21 3 and “Recalibrating the scanner” on page 216. See the “Resolving image quality problems” on page 181 section for more information. Co[...]

166 Chapter 8 - Problem Solving and Product Maintenance EN Resolving scanning problems See the table below to help yo u solve pr oblems with quality of scans. See also “Resolving image quality prob lems” on page 181 and “Resolving paper feed problems” on page 170. Problem Cause Solution The message on the computer screen says there was a pr[...]

EN Resolving scanning problems 167 Scanner stops in the middle of scanning. The maximum scannable page length is 35 inches (889 mm). If the page is longer, the scanner continues to scan, but it only keeps the first 35 inches (889 mm) of data on the page and discards the rest. The minimum scannable page size is 2 by 3.5 inches (51 by 89 mm). If the [...]

168 Chapter 8 - Problem Solving and Product Maintenance EN Scanned text is not editable. If the item is in the software, the text cannot be edited. The text must be converted using an OCR program (one is included with the product) and then opened in a word-processing program. From the desktop or viewer, click the link for your word-proce ssing prog[...]

EN Resolving scanning problems 169 Items loaded in the document feeder tray fall forward out of the tray. The items are on very lightweight me dia. Do not try to pull the page out, because you can damage the scanner. To remove the page, see “Clearing jams from the scanner path areas” on page 177. Then, curl or roll the item in the direction of [...]

170 Chapter 8 - Problem Solving and Product Maintenance EN Resolving paper feed problems Use the sections listed below re solve paper feed problems: l Clearing jam s from the pr inter path ar eas l Clearing jams from the scanner path area s Clearing jams from the printer path areas Occasionally, media can become jammed in the paper inp ut tr ay, si[...]

EN Resolving paper feed problems 171 Use the following table for specific causes and solutions for jams in the printer pat h pa rt s. Problem Cause Solution Pages are coming out of the product curled or wrinkled. Media used in the paper output bin is curled or wrinkled. Paper might not be stored properly. Use the front paper outpu t slot by pushing[...]

172 Chapter 8 - Problem Solving and Product Maintenance EN Scanned items are crooked. The document feeder tray guides might not be adjusted properly. Be sure to center the me dia with the guides. Also, verify that the guides are not adjusted too tightly or too loosely against the media. The product is frequently feeding multiple sheets or jams freq[...]

EN Resolving paper feed problems 173 The product is feeding multiple sheets or jams frequently from the paper input tray or single- sheet input slot. Guides are not adjusted properly. Additional media was added to the pap er input tray without unloading a nd straightening all of the media first. The paper input tray is too full. More than one sheet[...]

174 Chapter 8 - Problem Solving and Product Maintenance EN Clearing feed jams in the paper input areas If most of the jammed media is visible from the paper input tray or single-sheet-input slot, carefully pull the jammed media straig ht up and out of the product u s ing both hands. Realig n the media, and reload it. Note Be sure to center media be[...]

EN Resolving paper feed problems 175 2 Remove the toner cartridge. Be sure to protect it from light while it is outside the product. CAUTION Avoid touching the long, black, sponge roller inside the product. Touching it can degrade ou tp ut quality. 3 If the jam is in the toner cartridge area but has not re ached the fuser and roller area, reach ins[...]

176 Chapter 8 - Problem Solving and Product Maintenance EN 5 If the jam has entered the front o utput slot, grasp the sheet, and carefully pull it straight up and out. 6 If the jam is only visible from the front of the front ou tput slot, raise the front cover part way with one han d. With the other hand, grasp the shee t and pu ll it towa rd you. [...]

EN Resolving paper feed problems 177 Clearing jams from the scanner path areas Occasionally, media can become jammed in the document fe eder tray. See “I dentifying ha rdware part s” on page 21 f or more information. This section contains the following two topics: l Paper feed problems in scanne r pa th areas l Clearing jams from the scanner pa[...]

178 Chapter 8 - Problem Solving and Product Maintenance EN Problem Cause Solution The product is feeding multiple sheets or jams frequently from the document feeder tray. The special media lever might be in the incorrect position. Guides are not adjusted properly. The document feeder tray is too full. The item was too thick, too slick, or otherwise[...]

EN Resolving paper feed problems 179 Clearing jams from the scanner path area Use the following procedure to clear jams from the scanner area To clear jams from the sc anner path area 1 Using both hands, pull the docume nt release door ( control panel) toward you. 2 Remove any jammed media. CAUTION Only use your ha n ds to remo ve jam m e d me dia [...]

180 Chapter 8 - Problem Solving and Product Maintenance EN 4 To prevent jams in the future, make sure the special media lever is in the correct position for the document you are loa ding. See “Loading print media” on pag e 26.[...]

EN Resolving image quality problems 181 Resolving image quality problems This section of the manual helps you define and resolve pr int qua lity problems. Often output quality pr oblems can be handled qu ite easily by making sure that your printer is pr operly maintained or by using print media that meets HP specifications. Use the examples below t[...]

182 Chapter 8 - Problem Solving and Product Maintenance EN See “Specks” on page 186 See “Stains or smudges” on page 186 See “Horizontal black streaks or smears ” on page 187 See “Repeating image” on page 187 See “Repeating defects” on page 187 See “Toner smear” on page 188 See “Loose toner” on page 188 See “Page skew?[...]

EN Resolving image quality problems 183 Light print (partial page) The toner cartridg e might be low. Replace th e to ner cartridge. Light print (entire page) 1 If you are printing , us e the Finishing tab in your printer driver to turn EconoMode off. 2 At the control panel, us e the COMMON SETTINGS menu to increase the to ner density setting. 3 Th[...]

184 Chapter 8 - Problem Solving and Product Maintenance EN Edges of image not printing The product cannot pri n t all the way to the edge of the media. The product has a minimum margin of 0.25 in (6.4 mm) on each edge. If printing or copying, the reduction setting might be set incorrectly. l For printing, check the re duction setting in the Print w[...]

EN Resolving image quality problems 185 Faded print or white streaks 1 Check to see if the toner cartridge is getting low on toner. 2 Make sure the media you are using meets HP’s p aper specifications (for example, it might be too moist or too rough). 3 Toner density settin g might need to be adjusted. 4 A part of the p roduct might be dama ged.S[...]

186 Chapter 8 - Problem Solving and Product Maintenance EN Specks Specks might appear o n a page after a jam has been cleared. 1 Print a few more pages to see if the problem c orrects itself. 2 If this problem occurs frequently, set up your printer to run a cleaning page automatically (see “Cleani ng the print paper path” on page 211 .) 3 Check[...]

EN Resolving image quality problems 187 Horizontal black streaks or smears 1 Check that the toner ca rtr idge is properly installed. 2 Make sure you re moved the entire length of the sealin g tape from the toner cartridge before you installed it. If you did, the toner cartridge might be defective and nee d to be replaced. See “To install the tone[...]

188 Chapter 8 - Problem Solving and Product Maintenance EN 4 See the “Repeating image” on page 187 solution below. Toner smear See also “Loose toner” on page 188. 1 Print a few more pages to see if the problem c orrects itself. 2 Try using a different type of paper. 3 Make sure that the environmental s pecifications for the printer are main[...]

EN Resolving image quality problems 189 Page skew 1 Remove some of the media from the pap er input tray and try printing a f ew more pages to see if the problem cor rects itself. 2 Verify that there are no torn piec es of media inside the printer. 3 Be sure to center the media with the pape r guides. Also, verify that the paper guides are not ad ju[...]

190 Chapter 8 - Problem Solving and Product Maintenance EN Misformed characters 1 Print a few more pages to see if the problem c orrects itself. 2 Make sure that the environmental s pecifications for the printer are maintained. Scanned images are too light or too dark 1 Adjust the resolution and/or contrast setting(s) from the dialog box that ap pe[...]

EN Resolving image quality problems 191 Vertical white lines 1 Print a few more pages to see if the problem c orrects itself. 2 Make sure that media type an d quality meet HP specifications. 3 Replace the toner cartridg e. 4 If you noticed the lines on a copy output page or on a fax yo u sent to a recipient, scan an item and see if similar lines ap[...]

192 Chapter 8 - Problem Solving and Product Maintenance EN Curl or wave 1 Turn over the stack of paper in the tray. Also, try rotating the paper 180 ° . 2 Make sure that media type an d quality meet HP specifications. 3 Make sure that the environmental s pecifications for the printer are maintained. 4 Try printing to a diff erent output bin. 5 If [...]

EN Resolving image quality problems 193 Blank pages If blank pages print occasionally: 1 If you are printing on me d ia th at ha s sm all dim e nsio n s an d you r page is blank, try printing on larger me dia to see where the image is printing. Adjust the margins accordingly. 2 Remove the paper from the paper input tray and align the edges of the p[...]

194 Chapter 8 - Problem Solving and Product Maintenance EN 5 Make sure the media type and quality meet HP specifications. 6 If envelopes are creasing, try storing envelop es so that they lie flat. Tire tracks This defect occurs when the tone r cartridge needs to be changed. Replace the toner cartridg e.[...]

EN Resolving control panel error messages 195 Resolving control panel error messages These control panel error me ssag es are listed alphabetically. Messages are accompanied by ca use for the message and steps to take to resolve the problem. Message Cause Solution ###: [GRO UP NAME] ONE - TOUCH/SPE ED DIAL The product is waiting for you to press a [...]

196 Chapter 8 - Problem Solving and Product Maintenance EN 62.X PRIN TER ERROR The product has experienced an internal hardware error. Disconnect the power cable from the product, wait at lea st 30 seconds, then reconnect the power cable and wait for the product to initialize. If the message does not clear, the product will need service. 79 SERVIC [...]

EN Resolving control panel error messages 197 COPY COUN T SET TO 1 The product does not have enough memory to complete the collated copy job. Continue completing the collated copy job. DEVICE BU SY. TRY AGAIN LATER The product is currently in use. Wait for the product to finish the current job. DEVICE ERROR. PRESS [ENTER] T O RESUME There was an in[...]

198 Chapter 8 - Problem Solving and Product Maintenance EN FAX MEMOR Y FULL CANCELING RECEIVE During the fax transmission, the produ ct ran out of memory. Only the pages t hat fit into memory will be printed. Have sender resend the fax. If this problem persists, cancel all fax jobs, or clear the faxes from memory (see “Clearing faxes from memory?[...]

EN Resolving control panel error messages 199 INVALID D ATE An invalid date was enter ed, such as June 35. Reenter the date. INVALID T IME An invalid time was entered, such as 25:99 PM. Reenter the time. JOB SETTI NGS CLEARED The product has cleared job settings. Reenter any desired job settings. MEMORY LO W. ONLY 1 COPY. PRE SS [STOP] The product [...]

200 Chapter 8 - Problem Solving and Product Maintenance EN POWER FAI L RECOVERY. CHECKING SYSTEM The product has detected a power failure and is performing a self-test. The product should go back to the ready state on its own. If this message does not go away in a couple of minutes, disconnect the power cable from the product, wait at lea st 30 sec[...]

EN Resolving control panel error messages 201 RECEIVING FAX BUSY CANCELED FAX The fax line to which you were sending a fax was busy. The product has cancelled sending the fax. Call the recipient to ensure that fax machine is on and ready. Check that you are dialing the correct fax number. Check that the redial on busy option is enabled. Press and h[...]

202 Chapter 8 - Problem Solving and Product Maintenance EN Common Macintosh problems This section covers the following common Macin tosh problems: l Problems in the Ch ooser l Printing errors l USB problems l Selecting an altern ate PPD l Renaming t he printer dr iver l Resolving PostScript Errors[...]

EN Common M acintosh pr oblems 203 Problems in the Chooser Note For more informa tion about the Choo ser, see the Mac OS Help on your computer. Problem Cause Solution The printer driver icon, scan icon, or fax icon does not appear in the Chooser. Software was not installed correctly. Make sure you are using a high- quality cable. Make sure the prod[...]

204 Chapter 8 - Problem Solving and Product Maintenance EN Printing errors For more information ab out the Chooser, see the Mac OS Help on your computer. USB problems Use the table below to solve problems that might occu r if the product is connected.your Macintosh using a USB ca ble. Problem Cause Solution A print job was not sent to your desired [...]

EN Common M acintosh pr oblems 205 The HP LaserJet USB product does not appear in the Macintos h Chooser after the driver is selected. This problem is caused by either a software or hardware component. Software trou bleshooting Check that your Macintosh supports USB. Verify if your Macintosh has Mac OS 8.6 or later. Hardware tr oubleshooting Check [...]

206 Chapter 8 - Problem Solving and Product Maintenance EN Selecting an alternate PPD You can select an alternate PostScript Printe r Description (PPD). PPDs, in combination with the printer driver, acce ss the printer features and allow the computer to communicate with the product. To select an alternate PPD 1 Open the Chooser from the Ap ple menu[...]

EN Common M acintosh pr oblems 207 6 Click Select PPD. 7 Find the desired PPD in the list and click Select. If the desired PPD is not listed, choose one of the following options: • Select a PPD for a printer with similar feat ures. • Select a PPD from another folder. • Select the generic PPD by clicking Use Generi c. The generic PPD allows yo[...]

208 Chapter 8 - Problem Solving and Product Maintenance EN Problem Cause Solution The job prin ts i n Courier (the printer’s default typeface) instead of the typeface you requested. The requested typeface is not downloaded. A personality switch may have been performed to print a PCL job just before the PS printing job was received. Download the d[...]

EN Restoring the factory defaults 209 Restoring the factory defaults If you would like to change all default setting s back to the factory default settings, including the fax header and comp any name, following the instructions below. To reset the product 1 Press E NTER /M ENU . 2 Use the < or > key to select SERVICE and then press E NTER / M[...]

210 Chapter 8 - Problem Solving and Product Maintenance EN Uninstalling the software Use the procedures in this section to rem ove the HP LaserJet 3200 software from a Windows-compatible comp uter and Macintosh- compatible computer. To uninstall the software on a Windows-compatible computer The Uninstall option of the se tu p program allows you to [...]

EN Product Maintenance 21 1 Product Maintenance This section provides the following topics: l Cleaning the print paper pa th l Cleaning the scanne r path l Recalibrating the scanner l Managing HP LaserJet toner cartridges l Using Memory (DIMMs) l Installing a new document scanner separation pad Cleaning the print paper path Use this pro cess if you[...]

212 Chapter 8 - Problem Solving and Product Maintenance EN The device displays the message IN CLEANING MO DE until this process is co mpleted.[...]

EN Product Maintenance 213 Cleaning the scanner path You might need to clean parts of the sca nne r if the ink on items you are scanning can be smudged with your han d, or if the items have excessive amounts of dust or dirt on them. You might also need to clean these parts if there ar e sm udges or other marks on documents or scans of documents . W[...]

214 Chapter 8 - Problem Solving and Product Maintenance EN CAUTION If you must use alc oh ol, only use a ve ry sm all am o un t. Exp os ing internal parts to drippin g alcohol can damage them. 3 If the long strip of gla ss opposite the long, white strip is dirt y, clean it with a dry cotton swab. If there is still something on the glass strip, dab [...]

EN Product Maintenance 215 5 Near the top, inside edge of the document release door, inspect the three pressure feet and pads for dirt or debris. If they are dirty, clean them with a lint-free cloth dam pened with a small amount of alcohol. 6 Using a dry, lint-free cloth, wipe rollers, pads, and fe et in a side- to-side mot ion to remo ve loosened [...]

216 Chapter 8 - Problem Solving and Product Maintenance EN Recalibrating the scanner The HP LaserJ et 3200 pr oduct was calibra ted at the factory. However, you may need to recalibrate the scanner if you notice t hat sent faxes, copies , or items sc ann e d to th e com p ut er hav e black or white lines running th ro ug h th em . To recalibrate the[...]

EN Product Maintenance 217 been discarded in the world’s land fil ls. To join this recycling effort, follow the instructions provided in the box that cont ains the new toner cartridge. Extending toner life by redistributing toner Areas of faded print are often an indicator that the tone r cartridge is near the end of its toner life. You can tempo[...]

218 Chapter 8 - Problem Solving and Product Maintenance EN To redistribu te to ne r 1 Press the two printer door release la tches and open the printe r door. 2 Using the handle on the toner cartridge, remove the toner cartridge from the product. 3 Shake the toner ca rtridge from side to side about two times per second to distribute the to ner evenl[...]

EN Product Maintenance 219 4 Hold the cartridge by the handle, with the arrows facing the product, and slide the cartridg e into the black grooves in the product. Rotate the cartridge firmly into place, close the printer door, and close the front paper path door.[...]

220 Chapter 8 - Problem Solving and Product Maintenance EN Using Memory (DIMMs) The product has three slots for DIMMs (Dual in-lin e memory module). You can find the DIMMs by opening the p r inter memory door loca ted on the bac k of the pr oduct. Two of the thre e slots are u sed but the remaining third DIMM (closest to the printer memory door) ca[...]

EN Product Maintenance 221 3 Remove the DIMM chip from the anti-static bag in which it came by grasping the chip on the top ed ge. 4 Position the DIMM chip over the outermost slot located closest to the printer memory door . The gold contacts should be pointing down and the cutouts should be on the left side. 5 Carefully press the DIMM chip into th[...]

222 Chapter 8 - Problem Solving and Product Maintenance EN 6 Lock the cam latches into place by pressing the handles towards each other. 7 Close the product memory door. Testing the DIMM installation To verify that the produ ct regi stered th e newly installed DIMM, p rint a configuration report. See “Pr inting a configuration repo rt” on page [...]

EN Product Maintenance 223 Removing DIMMs To remove DIMMs, follow the instructions below: CAUTION Static electricity can damage DIMMs. When handling DIMMs, either wear a grounded an ti-static wrist strap , or frequently touch the sur f ace of the DIMMs’ antistatic packag e, then touch bare metal on the product. 1 Unplug the product. 2 Open the pr[...]

224 Chapter 8 - Problem Solving and Product Maintenance EN 4 Grasp the DIMM chip on the top edge, gently pull straigh t up, and then remove the chip from the product. CAUTION Store the DIMM chip in an antistatic bag. 5 Close the product memory door.[...]

EN Product Maintenance 225 Installing a new document scanner separation pad The docum ent scanne r separation pad is a use r-replacab le part tha t is ordered as part of a kit for the HP LaserJet 32 00 produ ct. The separation pa d kit fo r document scanner path — part number RY7-5055-000CN — conta ins three pieces: l Document scanner separatio[...]

226 Chapter 8 - Problem Solving and Product Maintenance EN[...]

EN Introduction 227 Specifications Introduction This section co ntains prod uct specificat ions and regu latory information.[...]

228 Chapter A - Specifications EN Product specifications This section provides the following specifications for the HP LaserJet 3200 product: l Overall specifications l Faxing specifications l Printing specifications l Copying specifications l Scanning specifications Overall specifications Physical Height 10.8 in (272 mm) Depth 15.4 in (390 mm) Wid[...]

EN Product specifications 229 Faxing specifications Printing specifications Description Specification Fax transmission speed 3 seconds/page (ITU -T Test Image #1) Margins for printed pages .25 in (6.3 mm) right and left .2 in (5.08 mm) top and bottom Fax compatibility ITU Group 3; ECM Fax coding schemes MH, MR, and MMR Modem speed Up to 33,600 bits[...]

230 Chapter A - Specifications EN Copying specifications Scanning specifications Description Specification Copy speed 9 ppm Multiple copies Up to 99 per job Copy reduction or enlargements 25 to 200% Acoustic emissions (Per ISO 9296) while copying 6.3 Bel sound power level Description Specification Margins for scanned items .12 in (3.05 mm) right an[...]

EN Paper specifications 231 Paper specifications HP LaserJet printers produce excellent print quality. T his printer accepts a variety of media, such as cut-sheet pap er (including recycled paper), envelope s, labels, transparencies, vellum, and custom-size paper. Properties such as weight, gr ain, and moisture content are important factors affecti[...]

232 Chapter A - Specifications EN Paper weight equivalence table (approximate) The following table shows equivalent weig hts for different grad es of paper you load for printing, cop y output, and in coming faxes. Use this table to determine equivalent points in weight s pecifications other than U.S. bond weight. For example, to determine the equiv[...]

EN Transportation 233 Transportation Refer to Non-operating Magnetic Field Emissions, IATA Packagin g Instructions 902 Laser safety statement The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for pro[...]

234 Chapter A - Specifications EN FCC regulations This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC r u les. These limits are designed to provide reasonable protection ag ainst harmful interference in a residential installation. This equipment generates, uses, and can rad[...]

EN FCC part 6 8 requiremen ts 235 FCC part 68 requirements This equipment complies with FCC rules, Part 68. On the back of this equipment is a label tha t contains, a mong other info rmatio n, the FCC registration number an d ringer equivalence number (REN) for this equipment. If requested, this infor mation must be provided to the telephone compan[...]

236 Chapter A - Specifications EN The following repairs can be do ne by the customer: Replace any original equipm ent that came with the product. This includes the toner cartridg e, the supports for trays and bins, the power cord and the telepho ne cor d. It is recommended that the cu stomer install an AC surge arrestor in the AC outlet to which th[...]

EN IC CS-03 re quirements 237 IC CS-03 requirements NOTICE: The Industry Canada label identifies certified equip ment. This certification mean s that the equipment meets certain telecommunications netwo r k protective, operational, an d safety requirements as prescr ibe d in the appropriate Terminal Equipment Technical Requirement document(s) . The[...]

238 Chapter A - Specifications EN Regulatory information for European Union countries This equipment has been design ed to wor k in all of the countries of the European Economic Are a (Public Switched Telephon e Networks) only. Network compatibility is dependent on internal software settings. Contact you equipment supplier if it is necessa ry to us[...]

EN Declaration of conformity 239 Declaration of conformity according to ISO/IEC Guide 22 and EN 45014 Manufacturer’s Name : Hew lett-Packard Company Manufacturer’s Address : 11311 Ch inden Boulevard Boise, Idaho 83714-1021, USA declares, that the product Product Name: LaserJet 3200 Series ( Printer/Fax/Scanner/Copier) Model Number : C70 52A, C7[...]

240 Chapter A - Specifications EN Canadian DOC regulations Complies with Canadian EMC Class B requirements. Conforme á la classe B des normes canadiennes de compatibilité électromagnétiques. << CEM>>. Environmental product stewardship program Hewlett-Packard Company is committed to providing quality products in an environmentally so[...]

EN Environmental produ ct ste w ardship progr am 241 Toner consumption Depending on the type of printer driver you ha ve , yo u may be able to select a “draft” mode, which uses about 50% less to ner, thereby extending t he life of the toner cartri dge. This is on ly available usin g printer driver proper ties when printing or making copies from[...]

242 Chapter A - Specifications EN Returns For a more enviro nmentally responsible return of used cartridges and consumables, HP encourages the use of bulk r eturns. Simply bundle two or more cartrid ges or consumables together and u s e the single, pre-paid, pre-addressed United Parcel Service (UPS) label that is supplied in the package. For more i[...]

EN Material safety data sheet 243 Material safety data sheet The Material Safety Data Sheets (MSDS) for the toner cartridge and print drum ca n be obtaine d by going to HP’s website at http:// www.hp.com/go/msds and selecting HP Lase rJet Printer Supplies . If you are in the U.S. o r Canada and do not have access to the Internet, call U.S. HP F i[...]

244 Chapter A - Specifications EN[...]

EN Warranty information 245 Service and Support Information Warranty information Hewlett-Packard limited warranty statement HP LaserJet 3200 product ONE-YEAR LIMITED WARRANTY 1 HP warrants to you, the end-user customer, that HP hardware, accessories, and supplies will be free from defects in materials and workmanship after the da te of purchase, fo[...]

246 Chapter B - Service and Support Information EN 5 Warranty does not apply to defects resulting from (a) impr oper o r inadequate maintenance or calibration; (b) software, interfacing, parts or supplies not supplied by HP; (c) unauthor ized modification or misuse; (d) operation ou tside of the published environmental specifications fo r the produ[...]

EN Warranty information 247 Obtaining hardware service If your hardware should fail during the war r anty period, HP offers the following support optio ns: l HP repair s ervices. You can return the prod uct to an HP repair center, depending on your location. l Express Exchange. In the United States and Canada only, HP provides a reconditioned perma[...]

248 Chapter B - Service and Support Information EN Service information form Who is returning the equipm ent? Person to contact: Date: Phone: Alternate contact: Phone: Return shipping address: Special shipping instructions: What is being sent? Model number: Serial number: Please attach any relevant printouts when r eturning equipment. Do not ship ac[...]

EN Software license agreement 249 Software license agreement ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW. USING THE SOFTWARE INDICATES YOUR ACCEPTAN CE OF THESE LICENSE TERMS. IF YOU DO NOT ACCEPT THESE LICENSE TERMS, YOU CAN RETURN THE SOFTWARE FOR A FULL REFUND. IF THE SOFTWARE IS BUNDLE D WITH ANOTH[...]

250 Chapter B - Service and Support Information EN Termination . HP may terminate your license upon notice for failure to comply with any of these L icense Terms. Upo n termination, you must immediately destroy the software, toge ther with all copies, adaptations, and merged portions in any form. Export Requiremen ts . You may not export or reexpo [...]

EN HP Customer C are 251 HP Customer Care Along with your product, you receive a vari ety of supp ort services from Hewlett -Packard and our support partners de signed to give you the results you need, quickly and professionally. Online Services: for 24- hour access to information over your modem, we suggest these services. World Wide Web URL - For[...]

252 Chapter B - Service and Supp ort Information EN Customer Care Options W orldwide In addition to the p hone numbe rs listed below , the “HP sales and ser vice offices” section o n page 253 contains worldwide sales and ser vice addresses and phone n umbers. HP Customer Care and Product Repair Assistance for the U .S. and Canada: Call (208) 32[...]

EN HP sales and service offices 253 HP sales and service offices Before calling an HP Sales and Service office, be sure to contact the appropriat e Customer Support Cen ter number listed in “HP Customer Care” on page 251. Products shou ld not be returned to the offi ces listed below. Worldwide Hewlett-Packard Country/Region Sales and Service Of[...]

254 Chapter B - Service and Supp ort Information EN Finland France Hewlett-Packard Oy Piispankalliontie 17 FIN-02200 Espoo Phone: (358) (9) 887-21 Fax: (358) (9) 887-2477 Hewlett-Packard France 42 Quai du Point du Jour F-92659 Boulogne Cedex Phone: (33) (146) 10-1700 Fax: (33) (1 46) 10-1705 Germany Greece Hewlett-Packard GmbH Herrenberger Strasse [...]

EN HP sales and service offices 255 Middle-East Region Netherlands Hewlett-Packard Middle-East P.O.-Box 17295 Jebel Ali Free Zone Dubia, UAE Phone: (97) 14 88 15 456 Fax: (97) 14 88 14 529 Hewlett-Packard Nederland BV Startbaan 16 1187 XR Amstelveen Postbox 667 NL-1180 AR Amstelveen Phone: (31) (0) 20 547- 6666 Fax: (31) (0) 20 547- 7755 New Zealan[...]

256 Chapter B - Service and Support Information EN Sp ain S weden Hewlett-Packard Española, S.A. Carretera de la Coruña km 16.500 E-28230 Las Rozas, Madrid Phone: (34) 91-6311600 Fax: (34) 91-6311830 Hewlett-Packard Sverige AB Skalholtsgatan 9 S-164 97 Kista Phone: (46) (8) 444-2000 Fax: (46) (8) 444-2666 Switzerland Ukraine Hewlett-Packard (Schw[...]

EN Ordering parts 257 Ordering parts To order part s: l Visit HP’s website at http://www.partsdirect.hp.com l In the U.S., call HP Direct Ordering at (800) 538-8787 fo r most items. To order HP LaserJet paper, call (800) 471-4701. - Or - To find a dealer near you, or if your dealer is tempo rar ily out of stock, call the HP Customer Information C[...]

258 Chapter B - Service and Support Information EN JetDirect print servers HP JetDirect print servers Compatible with the HP LaserJet 3200 product. 70X (J4155A), 170X (J3258B), 300X (J3263), or 500X (J3265) Supplementary documentation Print Media Guide for HP LaserJet printers A guide to using paper and other print media with H P LaserJet printers.[...]

EN Ordering software 259 Ordering software To order the software if your CD is da maged or m issing, contac t Hewlett-Packard Support. In the United Sta tes and Canada: Request by Internet Request by Phone: Request by Fax: Request by Mail: http://www.software.hp.com 661-257-5565 (Mon. - Sat., 24 hours a day) 661-257-6995 U.S. Driver Fulfillment for[...]

260 Chapter B - Service and Support Information EN[...]

EN 261 Glossary 10-Base T A type of Ethernet network that uses twisted pair cabling to attach nodes to the network. 100-BaseTX A type of Ethernet network, also known as Fast Ethernet, that uses twisted pair cabling to at tach nodes to the network. 10/100-BaseTX This term indicates that a prod uct is comp atible with b oth 10- BaseT X and 100-BaseT [...]

262 Chapter - Glossary EN BNC A type of network connector generally used with coaxial network cabling. A BNC connector has two slots that lock onto two matching knobs on a network inter face card wh en you twist th e connector. brightness A measure of the over all intensity of th e image. Th e lower the brightness value, th e darker the image; the [...]

EN 263 .dcx A multi-page .PCX format where each page is a .PCX file. Since this is a multi-page format, it is widely used for rece iving and sending faxes to and from the computer. A single DCX document ca n store up to 1,023 pages. dedicated line A single telephone line that is used exclusively for eithe r voice calls or fax calls. distinctive rin[...]

264 Chapter - Glossary EN fax An abbreviation for facsimi l e. The electronic encoding of a printed page and the transmission of the electron ic page over a telephone line. The product software can send items to e lectronic fax pro grams, which require a modem an d fa x software. fax functions Fax-related tasks you do from the control panel th at o[...]

EN 265 connector. For the HP LaserJet 3200 product and its supported HP JetDirect external prints servers, the co nnector can be 10-BaseT, 10/ 100BaseTX, BNC, or token ring. HP LaserJet Director toolbar An HP LaserJe t 3200 prod uct software sc reen used when working with documents. When the document is loaded into the document feeder tray and your[...]

266 Chapter - Glossary EN NetBEUI (NetBIOS Extended User Interface) The network transport protocol used by all of Microsoft' s network systems and IBM's LAN Server based systems. In order for the HP LaserJet 3200 product to work on the ne twork, you must have the TCP/IP or IPX/SPX network protocol running in ad dition to NetBEUI. If you o[...]

EN 267 print server See HP JetDirect print server . printer d river A printer driver is a p r ogram that ena bles your applications to access your product’s features. A printer driver tr anslates an applications’s formatting commands (such as pa ge breaks and fo nt selection) into a printer language (such as PostScrip t, PS, or PCL), and then s[...]

268 Chapter - Glossary EN summary information Information about the item, such as creator or keywords, that you can add to an item in the Summar y Information dialog bo x to help you find the item quickly. TCP/IP The de facto sta ndard Ethernet proto col. TCP/IP stands for (Transmission Control Protocol over Interne t Pro tocol). In order for the H[...]

EN 269 Windows sharing A method of peer-to-peer ne twor king that uses Windows products. If you have a network installed, you can share resources w ith your co- workers, most commonly the HP LaserJet 3200 produ ct, printers, and hard disks, by simply using Windows tools such as Explorer and Pri nt Manager. When the HP LaserJet 3200 product (or any [...]

270 Chapter - Glossary EN[...]

EN Index 271 Index A access codes, dialing 55 accessories and supplies 251 acoustic emissions 230 activity logs, printing 43 adding memory 220 paper 29 ad-hoc groups, faxing to 58 adjusting automatic redialing 83 contrast, copy 122 contrast, fax 61 copy quality 123 guides 173 languages, display panel 41 resolution, faxes 62 resolution, printer 115 [...]

272 Index EN languages, display panel 41 resolution, faxes 62 resolution, printer 115 ring pattern 91 settings, default 37 volume 39 characters dropouts 184 entering from control panel 78 formatting codes 168 garbled 159 misformed 190 checklists fax setup 149 troubleshooting 148 circuit capacity 228 cleaning alcohol 214 doors 213 glass 214 print pa[...]

EN Index 273 reducing 123 scanning during 14, 16 specifications 230 speed 230 troubleshooting 164 cover sheet 100 creases, troubleshooting 193 curling preventing 31, 171 troubleshooting 192 custom sizes, printing on 117 Customer Care, HP 251 customer support See also websites HP Customer Care 251 ordering parts 257 repair services 247 sales and ser[...]

274 Index EN Draft quality 126 drivers, printer part numbers 258 requirements for 103 dropouts, character 184 duplexing instructions for 1 12 troubleshooting 161 duty cycle printer 229 scanner 230 toner cartridges 216 E EconoMode 111 ECP ports 161 edges not printing 184 electrical specifications 228 electronic mail. See e-mail electronic phone book[...]

EN Index 275 receiving to computer 99 reports, printing all 50 reprinting 66 requesting 88 resolution defaults, adjusting 81 resolution job settings, adjusting 62 sending 55, 57 stamping, enabling 96 stopping 64 transmission times 62 troubleshooting 152 faxing See also dialing ad-hoc groups 58 canceling 64 contrast, adjusting 61 control panel key 1[...]

276 Index EN H headers, fax changing 79 menus for 20 heavy media duplexing 112 equivalence table 232 output path for 31 printing on 110 height 228 horizontal printing 28 HP authorized service providers 247 HP Customer Care 251 European and in-country support 252 product repair assistance 252 worldwide options 252 HP Direct Ordering 251 HP JetDirect[...]

EN Index 277 JetDirect print servers HP LaserJet Director 32 ordering 258 requirements for 103 Job Status, canceling faxes from 64 K key press volume, adjusting 40 keypad overlay, part number 257 keys, control panel 18 keys, numeric. See dialing; entering L labels printing 110 selecting output path for 31 specifications for 118 landscape orientatio[...]

278 Index EN Mexico, website for 242 Microsoft Excel files. See Excel files Microsoft Power Point files. See Power Point files Microsoft Windows. See Windows Microsoft Word files. See Word files mirror, contaminated 191 misaligned print, troubleshooting 171 misfeeds. See feeding problems; jams modem speed 157, 229 modes answer, changing 90 EconoMod[...]

EN Index 279 duplexing sizes 113 heavy, output path for 31 heavy, printing on 110, 112 irregular, loading 27 loading 26, 28 narrow, troubleshooting 1 87 ordering 258 output path, selecting 31 recycled 242 reducing consumption 241 selecting 23, 25 sizes, default adjustments 38 sizes, supported 24, 231 specification guide, ordering 258 specifications[...]

280 Index EN printing blocked number logs 48 canceling 111 configuration report 48 copying during 14, 16 double-sided 112 envelopes 108 fax activity logs 43 faxing during 14, 16 letterhead 107 menu structure report 47 misaligned 171 multiple tasks during 14, 16 one-touch numbers 47 PCL font list 49 PostScript font list 49 scanning during 14, 16 spe[...]

EN Index 281 reports configuration 48 fax call 45 menu structure 47 one-touch numbers 47 printing all 50 speed-dial 47 T.30 protocol trace 50 unwanted 152 Reports menu 20 reprinting faxes 66 resolution control panel key 19 fax defaults 81 fax job settings 62 fax specifications 229 printer defaults 115 printer specifications 229 scanning 230 restori[...]

282 Index EN copy quality, adjusting defaults 126 error correction 97 extension phones 93 factory defaults, restoring 41 fax call reports 45 logs, automatic printing 44 menus for 20 one-touch reports 47 paper input bin defaults 38 printer 105 pulse dialing 82 resolution, adjusting default 81 resolution, printer 115 restoring factory defaults 41 rin[...]

EN Index 283 stopping faxes 64 print jobs 111 storing group-dial codes 74 one-touch keys 74 paper 171 product 228 speed-dial codes 70 streaks, troubleshooting 185, 187 Superfine resolution 62 supplies recycling 241 returning 241 supplies and accessories 251 Support Assistant compact disc 251 support, customer. See customer supp ort supports, part n[...]

284 Index EN loose toner 188 misaligned print 171 MS-DOS printing 163 narrow media 187 not responding 160 OCR 168 one-touch buttons 153 page order 159 paper 173 parallel ports 152 PBX systems 153 printer 159 quality, image 181 receiving faxes 155 redialing 197 repeating defects 187 repeating images 187 reports 152 scanning 166 sending faxes 153 sha[...]

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Cop yr ight 2001 Hew let t-P ack ard compan y http://www .hp.com/support/lj3 200 %[...]