HP (Hewlett-Packard) 540 manual

Model/Description HP DeskJet 540 Printer 2162607 Note The figure above shows the earlier version paper tray assembly. Later version HP DeskJet 540 printers have an envelope feed slot. See “Front View” for an HP DeskJet 540 printer with the envelope feed slot. Printer Description Model Number Status Description C2162A Available HP’s affordable[...]

Front View Front View of the HP DeskJet 540 printer 2184001B Resume Button IN Tray Single Envelope Slot Output Tray Assembly Paper Width Adjuster Print Cartridge Cradle Power Button Card Guide Access Door Paper Length Adjuster[...]

Rear View Rear View of the HP DeskJet 540 Printer 2162951 Power Module Socket Interface Port[...]

Ordering Printer Options The HP DeskJet 540 printer is the same for all countries. The power module and the set of user’s documentation however, vary for the region’s needs. Printer 1 and Power Module Numbers Region or Country Printer Option Number Power Module Number 2 Arabic C2162A ARG 9100-5124 Canada (French) C2162A ABC 9100-5124 Czechoslov[...]

Printer 1 and Power Module Numbers (cont.) Region or Country Printer Option Number Power Module 2 Poland C2162A AKD 9100-5132 Portugal C2162A AB9 9100-5132 Russia-Cyrillic C2162A ACB 9100-5132 Russia-English C2162A AR3 9100-5132 South Africa C2162A ACQ 9100-5128 Spain C2162A ABE 9100-5126 Sweden C2162A ABS 9100-5132 Turkey C2162A AB8 9100-5132 USA [...]

User’s Documentation, Software and Language of Kits 1 Region or Country User Documentation Kit Printer Software Kit Language of Documentation and Printer Software Lithuania C2162-60201 C2162-60235 English Middle East-Arabic C2162-60202 C2162-60221 Arabic/English Netherlands C2162-60205 C2162-60224 Dutch Norway C2162-60212 C2162-60230 Norwegian Po[...]

Items Included Items Included with the HP DeskJet 540 Printer 2184046 1 . See Ordering Printer Options for printer ordering information. 2 . Refer to Power Modules for power module information. 3 . See Ordering Printer Options for user documentation part numbers. 4 . See Ordering Printer Options for printer driver part numbers. See Items Included f[...]

Software Included with the HP DeskJet 540 Printer Description Purpose Printer Driver for Microsoft Windows Hewlett-Packard’s printer driver for MS Windows 3.1. HP DeskJet Status Monitor Monitoring the printer status when using MS Windows 3.1. TrueType Fonts Scalable Fonts for greater impact when using MS Windows 3.1. HP DeskJet 540 Control Panel [...]

Fonts Included The HP DeskJet 540 printer is shipped with the following internal fonts: Available Internal Fonts (Portrait and Landscape Modes) Internal Font Available Point Sizes (Character Height) Available Pitches (Horizontal Spacing) Courier Upright 6, 12, and 24 Point 5, 10, 16.67, and 20 CPI Courier Italic 6, 12, and 24 Point 5, 10, and 20 CP[...]

Additional Fonts in Region Specific Printers Some HP DeskJet 540 printers contain flash memory. Flash memory provides the capability to install fonts and symbol sets for specific regions. The following figure shows how to identify printers with flash memory by observing the serial number label on the back of the printer. Identifying Printers with F[...]

Flash Fonts Information Fonts and Symbol Sets for Flash Codes Flash Codes Name of Font and Symbol Set Country/Region Printer Model ARB Arabic Saudi Arabia C2162A ARG A R B Arabic Middle East/Arabic C2162A ARU ARB Arabic N. Africa, Jordan, Lebanon C2162A ARW C Y R Cyrillic Russia C2162A ACB CYR Cyrillic Russia English C2162A AR3 G RK Greek Greece C2[...]

Arabic (Flash Font Code ARB) Spacing Font Name Point Size Pitches Proportional Ryadh 5, 6, 7, 8, 10, 12, 14 N/A Fixed Naskh 6, 12, 24 5, 10, 16.67, 20 Naskh 7, 14, 28 8.5, 17 Koufi 6, 12, 24 6, 12, 24 Symbol Sets: HP Arabic-8, PC Arabic (CP-864) Cyrillic (Flash Font Code CYR) Spacing Font Name Point Size Pitches Proportional CG Times 5, 6, 7, 8, 10[...]

Baltic (Flash Font Codes LIT and LTV) Spacing Font Name Point Size Pitches Proportional CG Times 5, 6, 7, 8, 10, 12, 14 N/A CG Times Italic 5, 6, 7, 8, 10, 12, 14 N/A Univers 5, 6, 7, 8, 10, 12, 14 N/A Univers Italic 5, 6, 10, 12 N/A Fixed Courier 6, 12, 24 5, 10, 16.67, 20 Courier Italic 6, 12, 24 5, 10, 20 Letter Gothic 6, 12, 24 6, 12, 24 Letter[...]

Part Numbers Part Numbers Item Part Number Description Print Cartridges 1 51625A Color Inkjet Print Cartridge (Cyan, Magenta, and Yellow Inks) 51626A High-Capacity Inkjet Print Cartridge (Black Ink) HP Premium Transparency Film C3834A US Letter Size, 50 sheets C3828A US Letter Size, 20 sheets C3835A European A4 Size, 50 sheets C3832A European A4 Si[...]

Color Kit Information Color Kit 2162615 The optional Color Kit which includes a color print cartridge and a print cartridge storage container, provides color output printing capability from an HP DeskJet 540 printer. The printer comes from the factory as color capable, it does not require any modifications. Color features, however, need to be turne[...]

User Replaceable Components User Replaceable Components 2162904 Access Door Paper Tray Base Foot User Replaceable Components Part Number Description C2162-60097 Access Door Assembly C2162-60098 Base Foot Assembly (4 ea.) C2164-67807 Paper Tray Assembly C2171-67801 Absorber[...]

Host/System Requirements MS DOS 3.3 or Greater MS Windows 3.1 2 MB of RAM 10 MB of Free Hard Disk Space EGA Monitor or Greater Configuring the Printer The HP DeskJet 540 printer does not have any DIP switches. All printer configuration is accomplished using the printer driver for MS Windows or the HP DeskJet 540 Control Panel for DOS. Refer to “P[...]

Installing the Printer Software Installing Printer Software Category Task or Information Minimum Requirements Microsoft Windows 3.1 Microsoft DOS, Version 3.3 through 6.x Intel 286™ or better processor At Least 2 MB or Memory (RAM) At Least 10 MB of free Hard Disk Space EGA or Better Monitor Installing the Printer Driver for Microsoft Windows 1. [...]

Interface Specifications Interface 1284 Compatibility, Nibble, ECP Buffer Size 32K Note For a complete description of your printer’s interface, see “Printer Interface Information.”[...]

Product Performance Specifications DOS Print Speed and Resolution Specifications Category EconoFast Normal Best Black Print Speed 240 CPS 167 CPS 55 CPS Color Print Speed Document Dependent Resolution (Text) 300 X 300 DPI 600 X 300 DPI 600 X 300 DPI Resolution (Graphics) See DOS Graphics Resolution MS Windows Print Speed and Resolution Specificatio[...]

Software and Fonts Compatibility Category Specification Programming Command Set HP PCL Level III Plus Available Internal Symbol Sets PC-8, Roman-8, Danish/Norwegian (60), United Kingdom (04), French (69), German (21), Italian (15), Spanish (17), Swedish (11), 1 Latin 1 (ECMA 94), 2 Latin 2, 9 Latin 5, PC-8 D/N (Danish/Norwegian), PC-8 Turkish, PC-8[...]

Paper Handling Specifications Paper Handling Capabilities Category Specification Paper Grain Long grain only Supported Media Sizes US Letter US Legal Executive ISO & JIS A4 ISO & JIS A5 B5-JIS User Defined Width Length 8 1/2 in. X 11 in. (216 mm X 279 mm) 8 1/2 in. X 14 in. (216 mm X 356 mm) 7 1/4 in. X 10 1/2 in. (184mm X 267 mm) (210 mm X[...]

Printable Area Specifications US Paper and Transparency Sizes U.S. Letter 8.5" x 11" U.S. Legal 8.5" x 14" U.S. Executive 7.25" x 10.5" 2162985[...]

US Paper and Transparency Printable Area, DOS, Black (Portrait) Types and Sizes Margins DOS Black Printing U.S. Executive 71/4 X 10 1/2 in. (184.1 mm X 266.7 mm) Top Margin 0.00 in. (0.0 mm) Bottom Margin 0.46 in. (11.7 mm) Left & Right Margins 0.25 in. (6.3 mm) Printable Area 6.75 X 10.04 in. (171.5 mm X 255.0 mm) U. S. Letter 8 1/2 in. X 11 i[...]

US Paper and Transparency Printable Area, DOS, Color (Portrait) Types and Sizes Margins DOS Color Printing U.S. Executive 71/4 X 10 1/2 in. (184.1 mm X 266.7 mm) Top Margin 0.00 in. (0.0 mm) Bottom Margin 0.59 in. (14.9 mm) Left & Right Margins 0.25 in. (6.3 mm) Printable Area 6.75 X 9.91 in. (171.5 mm X 251.7 mm) U. S. Letter 8 1/2 in. X 11 in[...]

US Paper and Transparency Printable Area, MS Windows, Black and Color (Portrait) Types and Sizes Margins MS Windows Black and Color Printing 1 U.S. Executive 71/4 X 10 1/2 in. (184.1 mm X 266.7 mm) Top Margin 0.17 in. (4.2 mm) Bottom Margin 0.67 in. (17.0 mm) Left & Right Margins 0.25 in. (6.3 mm) Printable Area 6.75 X 9.66 in. (171.5 mm X 245.[...]

A4, A5, and B5 Sizes A4 210mm x 297mm A5 148mm x 210mm B5 182mm x 257mm 2162987 A4, A5, and B5 Printable Area, DOS, Black (Portrait) Types and Sizes Margins DOS Black Printing ISO & JIS A4 8.27 in. X 11.69 in. (210.0 mm X 297.0 mm) Top Margin 0.00 in. (0.0 mm) Bottom Margin 0.46 in. (11.7 mm) Left & Right Margins 0.13 in. (3.2 mm) Printable[...]

A4, A5, and B5 Printable Area, DOS, Color (Portrait) Types and Sizes Margins DOS Color Printing ISO & JIS A4 8.27 in. X 11.69 in. (210.0 mm X 297.0 mm) Top Margin 0.00 in. (0.0 mm) Bottom Margin 0.59 in. (14.9 mm) Left & Right Margins 0.13 in. (3.2 mm) Printable Area 8.00 in. X 11.10 in. (203.2 mm X 282.0 mm) ISO & JIS A5 5.83 in. X 8.2[...]

A4, A5, and B5 Printable Area, MS Windows, Black and Color (Portrait) Types and Sizes Margins MS Windows Black and Color Printing 1 ISO & JIS A4 8.27 in. X 11.69 in. (210.0 mm X 297.0 mm) Top Margin 0.17 in. (4.2 mm) Bottom Margin 0.67 in. (17.0 mm) Left & Right Margins 0.19 in. (4.8 mm) Printable Area 7.89 in. X 10.86 in. (200.0 mm X 275.7[...]

Card Stock Sizes U.S. Card 4" x 6" U.S. Card 5" x 8" A6 Card 105mm x 148mm Japanese Hagaki Postcard 100mm x 148mm 2162988[...]

Card Stock Printable Area, DOS, Black (Portrait) Types and Sizes Margins DOS Black Printing U.S. Card Stock 4 in. X 6 in. (101.6 mm X 152.4 mm) Top Margin 0.00 in. (0.0 mm) Bottom Margin 0.71 in. (18.0 mm) Left & Right Margins 0.13 in. (3.2 mm) Printable Area 3.75 in. X 5.29 in. (95.2 mm X 134.4 mm) U.S. Card Stock 5 in. X 8 in. (127.0 mm X 203[...]

Card Stock Printable Area, DOS, Color (Portrait) Types and Sizes Margins DOS Color Printing U.S. Card Stock 4 in. X 6 in. (101.6 mm X 152.4 mm) Top Margin 0.00 in. (0.0 mm) Bottom Margin 0.84 in. (21.3 mm) Left & Right Margins 0.13 in. (3.2 mm) Printable Area 3.75 in. X 5.16 in. (95.2 mm X 131.6 mm) U.S. Card Stock 5 in. X 8 in. (127.0 mm X 203[...]

Card Stock Printable Area, MS Windows, Black and Color (Portrait) Types and Sizes Margins MS Windows Black and Color Printing 1 U.S. Card Stock 4 in. X 6 in. (101.6 mm X 152.4 mm) Top Margin 0.17 in. (4.2 mm) Bottom Margin 0.84 in. (21.3 mm) Left & Right Margins 0.13 in. (3.2 mm) Printable Area 3.75 in. X 5.00 in. (95.2 mm X 127.0 mm) U.S. Card[...]

Envelope Sizes #10 Envelope 9.5" x 4.125" DL Envelope 220mm x 110mm C6 Envelope 162mm x 114mm 2162986 Envelope Printable Area, DOS, Black (Landscape) Types and Sizes Margins DOS Black Printing No. 10 Envelopes 4 1/8 in. X 9 1/2 in. (104.8 mm X 241.3 mm) Top & Bottom Margins 0.13 in. (3.2 mm) Left Margin 0.71 in. (18.0 mm) Right Margin[...]

Envelope Printable Area, DOS, Color (Landscape) Types and Sizes Margins DOS Color Printing No. 10 Envelopes 4 1/8 in. X 9 1/2 in. (104.8 mm X 241.3 mm) Top & Bottom Margins 0.13 in. (3.2 mm) Left Margin 0.84 in. (21.3 mm) Right Margin 0.00 in. (0.0 mm) Printable Area 3.88 in. X 8.66 in. (98.4 mm X 220.0 mm) International DL Envelopes 4.33 in. X[...]

Envelope Printable Area, MS Windows, Black and Color (Landscape) Types and Sizes Margins MS Windows Black and Color Printing 1 No. 10 Envelopes 4 1/8 in. X 9 1/2 in. (104.8 mm X 241.3 mm) Top & Bottom Margins 0.13 in. (3.2 mm) Left Margin 0.84 in. (21.3 mm) Right Margin 0.17 in. (4.3 mm) Printable Area 3.88 in. X 8.5 in. (98.4 mm X 216.0 mm) In[...]

Custom Page Printable Area, DOS, Black (Portrait) 1 Page Widths Margins DOS Black Printing Page Width 5 in. 7.12 in. (127 mm X 180.8 mm) Top Margin 0.00 in. (0.0 mm) Left Margin 2 0.13 in. (3.2 mm) Bottom Margin 3 0.71 in. (18.0 mm) Page Width Width = 7.12 in. to 8.5 in. (180.8 mm to 215.9 mm) Top Margin 0.00 in. (0.0 mm) Left Margin 2 0.13 in. (3.[...]

Custom Page Printable Area, MS Windows, Black and Color (Portrait) 1 Page Widths Margins MS Windows Black and Color Printing Page Width 5 in. 7.12 in. (127 mm X 180.8 mm) Top Margin 0.17 in. (4.2 mm) Left Margin 2 0.13 in. (3.2 mm) Bottom Margin 3 0.84 in. (21.3 mm) Page Width Width = 7.12 in. to 8.5 in. (180.8 mm to 215.9 mm) Top Margin 0.17 in. ([...]

Physical Specifications Printer Physical Specifications 2162614 17.2 in (436 mm) 7.9 in (199 mm) 13.0 in (330 mm ) 16.0 in (405 mm) 20.5 in (520 mm)[...]

Electrical Specifications Electrical Specifications Category Specification Input Voltage 100 VAC, 120 VAC, 220 VAC, 230 VAC, or 240 VAC ( ± 10%) Frequency 100 VAC 120 VAC 220 VAC 230 VAC 240 VAC 50/60 Hz ( ± 3 Hz) 60 Hz ( ± 3 Hz) 50 Hz ( ± 3 Hz) 50 Hz ( ± 3 Hz) 50 Hz ( ± 3 Hz) Power Consumption Powered Off (Plugged In) Powered On (Idle State)[...]

Environmental Specifications Environmental Specifications Category Specification Temperature Operating Non-Operating Recommended Operating 5 to 40 ∞ C (41 to 104 ∞ F) -40 to 60 ∞ C (-40 to 140 ∞ F) 15 to 35 ∞ C (59 to 95 ∞ F) Relative Humidity 10% to 80% RH at 30 ∞ C Altitude Operating Non-Operating 0 to 3048 meters (10,000 feet) 0 to[...]

Safety and EMI Specifications Product Safety Specifications Category Specification Power Module Safety Certifications UL, CSA, TUV, SEMKO, NEMKO, SECV, FIMKO, DEMKO, NOM Printer/Power Module Safety Certifications UL, CSA, TUV, ETL EMI Certifications FCC Class B when used with a Class B computing device (USA), EMC Directive 89/336/EEC (European Comm[...]

Reliability Specifications Reliability Specifications Category Specification Vertical Resolution ± 0.002 in. Printer Usage Rate 1000 Pages Per Month (Maximum) Mean Time Between Failures (MTBF) 20,000 Hours (2000 Hours Power-On and 12,000 Printed Pages per Year) Mechanism Life 60,000 Pages[...]

Packaging Specifications Packaging Physical Specifications Optional Color Kit available HP DeskJet 540 Printer A new kind of printer Great black printing now Easy add-on Color Kit for now or for the future SHARP SIMPLE SMART HP DeskJet 540 Inkjet Printer 18.9 in. 2162622 (480 mm) 18.9 in. (480 mm) 11.0 in. (280 mm)[...]

Refilling Policy Caution The ink in the print cartridges has been carefully formulated by Hewlett-Packard to ensure superior print quality and compatibility with the printer. Damage to the printer resulting from modifying the print cartridge is not the responsibility of Hewlett-Packard. Hewlett-Packard does not support the refilling of print car- t[...]

Part Numbers Part Numbers for HP Print Cartridges and Color Kits Item Part Number Description Print Cartridges 51625A 1 Color Inkjet Print Cartridge (Cyan, Magenta, and Yellow Inks) 51626A High Capacity Inkjet Print Cartridge (Black) Color Kits 2, 3 C3067A U.S., Asia C3069A Europe C3276A International English, French, Spanish and Portuguese 1 . The[...]

Print Cartridge Specifications Specification Hewlett-Packard Print Cartridges Type Plain paper drop-on-demand Thermal Inkjet printing Print Cartridge Life 51626A (Black) 1 51625A (Color) 2 800 pages at 5% density 150 pages at 15% density Number of Nozzles 51626A (Black) 51625A (Color) 50 Nozzles 48 Nozzles Resolution 300 dpi 1 . The 51645A print ca[...]

Thermal Inkjet Technology The HP DeskJet printer family uses Thermal Inkjet II (TIJ II) technology. This technology centers on a disposable print cartridge which propels ink out of 50 nozzles (48 nozzles on the color print cartridge). The basic principle of TIJ II is to apply heat to a tiny measure of ink until it expands and is propelled through a[...]

Print Cartridge Safety Ink used in the print cartridge does not pose a health hazard to customers. During the development of ink formulas, all the ingredients are screened and researched for known potential health related issues. Only those chemicals that meet or exceed worldwide safety and regulatory requirements are used in HP inks. If ink is acc[...]

Material Safety Data Sheet (MSDS) A Material Safety Data Sheet (MSDS) is available for the print cartridges. The MSDS includes product identification, characteristics of the ink, and precautions for handling and use. You can request a MSDS at the following address: Hewlett-Packard Customer Information Center Department MSDS 19310 Pruneridge Avenue [...]

Maintaining Print Cartridges The printer automatically performs operations of spitting, wiping, and capping of the print cartridge nozzles to maintain optimum print quality. These operations occur transparently to the user. Proper use and handling will provide optimum print quality and print cartridge life. Note See “Print Cartridge Information/M[...]

Modifying or Refilling Print Cartridges See “Print Cartridge Information/General/Refilling Policy.”[...]

Identifying the Expiration Date Print quality problems may be caused by print cartridges that have passed their expiration date. The print cartridge expiration date is 18 months after the date of manufacture . Methods for Identifying Print Cartridge Expiration Dates Method 1 - Read the Date on the Box If the print cartridge is in a box, read the ?[...]

Note Ink can evaporate through the nozzles, reducing the print cartridge life. Therefore, keep print cartridges in their sealed container or capped by the service station at the right end of the mechanism. Use a FIFO (First In, First Out) inventory control process to avoid having print cartridges longer than the print cartridge shelf-life specifica[...]

Short Print Cartridge Life There are several causes for a short print cartridge life. The information below identifies average print cartridge life and possible causes for a reduction to the average cartridge life. Print Cartridge Life Specifications Print Cartridge Part Number 5% Density 15% Density Sealed in its Container (Shelf Life) Black 51626[...]

Possible Causes for Short Print Cartridge Life (cont.) Cause Reason Printer unplugged with the print cartridge out of its home position A service station is located at the right end of the mechanism. This service station caps the print cartridge nozzles to minimize ink drying in the nozzles. Turning off the printer caps the print cartridge and retu[...]

Print Cartridge Routine If rows of dots are missing on printouts, try cleaning the print cartridge by using the print cartridge cleaning routine in the printer. Refer to “Troubleshooting Information/Printer Diagnostic Information/Print Cartridge Cleaning.”[...]

Removing Crusted Ink from Nozzles Caution Use care during this process to avoid staining your hands or clothes with ink from the print cartridge. Black print cartridges left out of the printer or storage container may experience a crusting of ink on the print cartridge nozzles. Do not install a print cartridge with this crusting into the printer or[...]

Clearing Clogged Nozzles If rows of dots are missing, if the print cartridge contains ink, and if the print cartridge cleaning procedure did not solve the problem, then the print cartridge may have clogged nozzles. Replace the print cartridge.[...]

Printout Missing Dots Horizontal rows of dots missing on printouts may be the result of a connection problem between the printer carriage contacts and the print cartridge contacts. For information about solving missing dot problems, refer to "Troubleshooting Information/Print Quality Problems/Missing Dots."[...]

Print Quality Problems Refer to "Troubleshooting Information/Print Quality Problems/Misc. Print Quality Problems."[...]

Media Part Numbers The following are general guidelines for the selection and loading of paper and media in HP DeskJet and DeskWriter printers. For information about your specific printer, refer to “User’s Guide/Printable Area and Paper Handling.” HP Media Part Numbers Product Name Description Dimensions Package Size Part Number HP Premium In[...]

HP Media Part Numbers (Cont.) Product Name Description Dimensions Sheets per Pack Part Number HP Bright White InkJet Paper U.S. Letter/A-size treated paper great for two-sided printing 216 x 279 mm (8.5 x 11 in) 500 sheets C1824A HP Bright White InkJet Paper European/A4-size treated paper great for two-sided printing 210 x 297 mm 50 0 sheets C1825A[...]

Selecting Paper Tips Tips for Selecting and Using Paper For paper handling and printable area specifications, refer to “Product Information/Specifications.” Always use paper that conforms to the product’s specifications. Refer to “Product Information/Specifications.” Most plain paper manufactured for photo-copying produces good results fo[...]

Tips for Selecting and Using Transparencies and other Media Always use transparencies, index cards, postcards, and other media that conform to the product’s Specifications. Refer to “Product Information/Specifications.” For best results when printing on transparencies, use HP Premium Transparency Film. Do not use paper that is damaged, curled[...]

Caution Failure to follow the suggestions below can permanently damage your printer. The following are guidelines when using labels in HP DeskJet printers: Use only Avery paper labels that are specifically designed for use with HP inkjet printers. These labels are less likely to peel when inside the printer. Do not use plastic or clear labels. Desk[...]

Tips for Selecting and Using Banner Paper For paper handling and printable area specifications, refer to “Product Information/Specifications.” Always use paper that conforms to the product’s specifications. Refer to “Product Information/Specifications.” Most 20 lb Z-fold banner-type paper will produce good results for your banner printing[...]

Tips for Selecting and Using HP Photo Paper with the HP Photo Cartridge Verify that the HP Photo Cartridge is intended for use in your printer. Refer to the “User’s Guide” for your printer. Remove the black print cartridge and replace it with the HP Photo Cartridge. Refer to the “User’s Guide” for your printer for instructions. Be certa[...]

Loading Paper Tips General Tips for Loading Media Effectively To obtain the best print quality and avoid getting media jammed in the paper feed rollers, always use paper and other media that conform to the product’s specifications. Refer to “Product Information/Specifications.” Load only one media type at a time into the IN tray making sure t[...]

Determining the Print Side of Media Insert all paper, cards, envelopes, labels, transparencies and banner paper print-side down into the IN tray of the printer. Here are some tips for loading media print side down: For plain paper, load the side identified by the paper’s packaging as the printside face down. For letterhead paper, load the letterh[...]

Part Numbers Note These power modules are not compatible with the HP DeskJet 300 series printers. Power Module Part Numbers and General Information Power Module Plug Type Country or Region Region’s AC Voltage HP Part Number 216297 8 US Canada Latin America Brazil Ecuador Columbia Taiwan Saudi Arabia Mexico Japan 120 VAC 60 Hz 100 VAC 50/60 Hz 910[...]

Power Module Part Numbers and General Information (Cont.) Power Module Plug Type Country or Region Region’s AC Voltage HP Part Number 216298 1 (4.8 mm Plug) Korea 220 VAC 60 Hz 1 9100-5126 (C2182A) 2162979 United Kingdom Singapore Malaysia Asia-Pacific Middle East Hong Kong 240 VAC 50 Hz 220 VAC 50 Hz 9100-5131 (C2177A) 9100-5348 216298 1 (4 mm P[...]

Specifications Power Module Specifications Category Specification Input Voltage (Power Module Dependent) 100 VAC, 120 VAC, 220 VAC, 230 VAC, or 240 VAC ( ± 10%) Frequency 100 VAC 120 VAC 220 VAC 230 VAC 240 VAC 50/60 Hz ( ± 3 Hz) ± 60 Hz ( ± 3 Hz) 50 Hz ( ± 3 Hz) 50 Hz ( ± 3 Hz) 50 Hz ( ± 3 Hz)[...]

Troubleshooting Possible Causes of Printer Not Printing Power module plug may not be fully seated in the printer’s power socket. Power module may not be connected to a powered receptacle. Make sure any power strip switches are turned on. Also, try a different outlet. Power Module is not the correct device for the country or region’s power. Refe[...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s W a r r a n t y I n f o r m a t i o n Warranty Information The warranty for HP DeskJet/DeskWriter printers varies depending upon the product and the date and country of purchase. For products returned under warranty, Hewlett-Packard may use one of the following options: Repair the product [...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s W a r r a n t y I n f o r m a t i o n 2. HP’s limited warranty covers only those defects which arise as a result of normal use of the product, and do not apply to any: a. Improper or inadequate maintenance; b. Software or interfacing not supplied by HP; c . Unauthorized modification or m[...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s W a r r a n t y I n f o r m a t i o n Limitations of Warranty 1. NEITHER HP NOR ANY OF ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO HP PRODUCTS. HP AND ITS THIRD PARTY SUPPLIERS SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OF M[...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s O b t a i n i n g P r i n t e r D r i v e r s Obtaining Printer Drivers Updates to the HP Printer Driver software occur periodically. New versions can be obtained from authorized Hewlett-Packard dealers or any of the sources listed below. 24-hour modem access HP BBS Library HP's elect[...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s O b t a i n i n g P r i n t e r D r i v e r s Internet Printer drivers and product support information can be obtained through the World-Wide Web as follows: URL ttp://www.hp.com/home.html or, www.hp.com/go/cposupport Updated Printer Drivers by Mail HP's Distribution Centers provide p[...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s U . S . S e r v i c e S u p p o r t C o n t r a c t s U.S. Service Support Contracts HP Express Exchange Service Hewlett-Packard offers an express exchange service to minimize product downtime. With HP Express Exchange Service, a replacement unit is available by 10:30 the next working day.[...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s N o n - U . S . S e r v i c e S u p p o r t C o n t r a c t s Non-U.S. Service Support Contracts HP SupportPack The HP SupportPack enhances the service offering during the warranty period by upgrading warranty repair service to a next day exchange service. This service enhancement provides[...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s R e t u r n i n g a P r i n t e r f o r S e r v i c e Returning a Printer for Service In the USA If a printer requires service, the customer can contact a service authorized reseller. The reseller should verify that the printer is in need of repair and contact the HP Corvallis Service Cent[...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s R e t u r n i n g a P r i n t e r f o r S e r v i c e Printer Return Instructions If the printer needs to be shipped, be sure it is packed in a protective carton. Hewlett-Packard recommends that the original shipping container be saved for this purpose. In-transit damage is not covered by [...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s R e t u r n i n g a P r i n t e r f o r S e r v i c e In the UK, France, Germany, Switzerland, Austria, Belgium, Norway, Sweden, Denmark, Finland, and the Netherlands If a printer fails during the warranty period, the customer should do the following: 1. Follow the troubleshooting procedur[...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s R e t u r n i n g a P r i n t e r f o r S e r v i c e Elsewhere in the World If a printer fails during or after the warranty period: 1 . Follow the troubleshooting procedures in this document or the printer user's guide. 2 . If the customer is unable to determine the cause of the fail[...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s S e r v i c e a n d S u p p o r t R e s o u r c e s Service and Support Resources HP Support Assistant (CD-ROM) HP Support Assistant is an on-line tool providing technical information on a variety of Hewlett-Packard computers and peripheral products. This information is contained on a CD-R[...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s S e r v i c e a n d S u p p o r t R e s o u r c e s For more information, call 1 (408) 553-7303. HP Distribution Center The HP Distribution Center has current printer drivers for Hewlett-Packard products. Call 1 (303) 339-7009 except Sundays. HP Customer Information Center The HP Customer [...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s S e r v i c e a n d S u p p o r t R e s o u r c e s Ordering Supplies Ordering Supplies Country Telephone Number Austria (1) 25000 536 Australia/New Zealand (03) 895-2895 Belgium/Luxembourg 02-778 34 00 Canada (Except Toronto) 1 (800) 387-3154 Canada (Toronto) (416) 671-8383 Community of I[...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s S e r v i c e a n d S u p p o r t R e s o u r c e s HP BBS Library The HP electronic bulletin board library service contains drivers and support information which can be downloaded to your PC via modem. HP BBS Library Country Number Baud Rate Austria + 43 (222) 251658 2400, 4800, 9600, 144[...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s S e r v i c e a n d S u p p o r t R e s o u r c e s HP FAXback on Demand - HP FIRST You can use this service to select documents, such as product descriptions and technical information, which are then faxed to you. To access this service, use the handset on your fax machine and dial the ap[...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s S e r v i c e a n d S u p p o r t R e s o u r c e s HP FIRST Telephone Numbers Country (Language) Telephone Number Austria (German) 0660-8128 Australia (English) 61-3-272 26 27 Denmark (Danish) 800-10453 Belgium (French) 0800 1 7043 Belgium (Dutch) 0800 1 1906 Europe (English) (31) 20 681 [...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s S e r v i c e a n d S u p p o r t R e s o u r c e s HP Forum on CompuServe The HP Systems Forum on CompuServe is an on-line service accessible via modem. This service provides information about Hewlett-Packard products, and allows you to communicate with other Hewlett-Packard users. You ca[...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s S e r v i c e a n d S u p p o r t R e s o u r c e s CompuServe Telephone Numbers by Country Table Local Call/ Country Free-Phone Number Direct Number Argentina 54 (1) 345-3871 Australia (008) 025240 61 (2) 410-4260 Canada 1 (800) 848-8199 1 (614) 529-1349 Chile 56 (2) 696-8807 France 36,63[...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s S e r v i c e a n d S u p p o r t R e s o u r c e s Hewlett-Packard Telephone Support Technical Phone Support for Customers The HP Customer Support Center provides free live technical assistance for peripherals during the hardware warranty of the product. If the product is still under warr[...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s S e r v i c e a n d S u p p o r t R e s o u r c e s Contacting Hewlett-Packard To contact Hewlett-Packard, check your local telephone directory for the HP Sales and Service Office near you. If you cannot find an HP office, contact one of the major HP Sales and Service Offices or one of the[...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s P r i n t e r R e p a i r F e e d b a c k I n f o r m a t i o n Printer Repair Feedback Information Procedure for Providing Repair Feedback Information: 1. Make a copy of the HP DeskJet Printer Family Repair Sheet found on the following page. 2. Observe the problem with the printer. Verify[...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s P r i n t e r R e p a i r F e e d b a c k I n f o r m a t i o n HP DeskJet Printer Family Customer Codes (Cont.) Customer Code Failure Keywords Failure Description MEDIA HANDLING CMM100 N o Media Pick-Up Paper/envelope/transparency not loading CMM105 Multiple Pick Several sheets/envelopes [...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s P r i n t e r R e p a i r F e e d b a c k I n f o r m a t i o n HP DeskJet Printer Family Customer Codes (Cont.) Customer Code Failure Keywords Failure Description CARRIAGE PROBLEMS CCP100 Left-Side Collision Carriage slams to left side and stays there CCP105 Right-Side Collision Carriage [...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s P r i n t e r R e p a i r F e e d b a c k I n f o r m a t i o n HP Printer Repair Sheet Note To print this form, select “Print” under the “File” menu. Company Information Company name: __________________________________________ Address: _____________________________________________[...]

MS Windows Printing Microsoft Windows 3.1 comes with printer drivers that work with HP DeskJet printers. However the Microsoft Printer Drivers do not provide access to the many of the more advanced capabilities of HP DeskJet printer. Only the HP ColorSmart Printer Driver software, part of the HP Printing System for Windows, takes advantage of all t[...]

Because the user can connect their printer to either LPT or COM ports, it is important to make sure the proper port is selected to avoid problems. The steps below identify how to select/change a printer port from the control panel. To select a port: 1 . Open the Printers control panel. 2. Click Connect . 3 . Select the port from the list. The defau[...]

HP Printing System for Windows The HP Printing System for Windows includes: HP ColorSmart Printer Driver HP DeskJet Status Monitor HP DeskJet Utilities program group 14 TrueType Fonts Quick Tour HP DeskJet Control Panel for DOS The HP DeskJet Status Monitor allows you to: Monitor a current print job Monitor the printer’s status at any time Print [...]

The DeskJet Utilities include: On-line information about the HP DeskJet 540 printer. To access the on-line information: click Help in the ColorSmart dialog box or the ColorSmart Options dialog box, or double-click the HP DeskJet 540 Printer Information icon in the HP DeskJet Utilities program group in the Program Manager. Dr. DeskJet diagnostic pro[...]

Installing the Printer Driver The minimum system requirements to run the HP Printing System for Windows are: Windows version 3.1 An 80386 processor 2 MB of RAM to print in black or 4 MB of RAM to print in color 10 MB free hard disk space Before installing the printer software: 1 . Unpack the printer and set it up with the procedures described in ?[...]

About the Printer Driver The HP ColorSmart Printer driver software provides access to all the capabilities of the HP DeskJet 540 printer, when used a Windows application. The following options are available from the ColorSmart dialog box: Automatic or Manual printing Color or Grayscale printing Best, Normal, or EconoFast print quality Paper Type Pa[...]

Using the Printer Driver To use the ColorSmart Printer Driver with the HP DeskJet 540 printer from within a Windows application: 1. Choose Print (or Print Setup , depending on the application) from the File menu. 2 . Click the Setup button. To use the ColorSmart Printer Driver with the HP DeskJet 540 printer from the Windows Control Panel: 1. Doubl[...]

HP DeskJet 540 ColorSmart Dialog Box Options Option Description ColorSmart Automatic or Manual screen-to-printer color mapping. Options Opens the ColorSmart Options dialog box. Orientation Portrait (tall) or landscape (wide). Print Quality Best (presentation quality), Normal (letter quality), or EconoFast (draft quality). Copies Set the number of c[...]

To print in Manual ColorSmart mode: 1. Select the Manual button. 2 . Click the Options button, which opens the ColorSmart Options dialog box. The Manual ColorSmart Options dialog box provides control over Intensity, Halftoning, and Color Control. The Intensity slider bar adjusts the amount of ink applied to the paper— Darker means more ink, Light[...]

Grayscale Printing To economize on the use of the color print cartridge, print draft copies of color documents in grayscale. Grayscale printing is significantly faster than color printing, and it gives a good approximation of the final output. To print in grayscale, select the Print in Grayscale option in the ColorSmart dialog box. The Grayscale Op[...]

Optimizing Performance The print speed and overall performance of the HP DeskJet 540 printer can be affected by several things: The amount of RAM can determine how fast documents are sent to the printer. Increasing RAM can speed up this process as well as make the computer work more efficiently at other things besides printing. The printer driver u[...]

Using On-line Help Two types of on-line help provide information about the printer software. Printer Software Help Type of help Provides How to access/where to find Context Sensitive Help Information about options in the dialog box when you click on certain parts of the screen. Available within the ColorSmart Printer Driver dialog box. On-line Help[...]

DOS Printing Printer Drivers Available Since DOS applications are developed independently under different standards, each DOS application requires its own printer driver. Current software drivers for most HP DeskJet printers are available from the individual software manufacturers. A list of DOS software developer contact information is in the DOS [...]

DeskJet Control Panel for DOS The HP DeskJet Control Panel for DOS is software that replaces the front panel switches found on older printers. The HP Control Panel for DOS does not replace printer drivers; it must be used along with DOS software printer drivers. When there is no specific DeskJet 540 printer driver available for an application, the [...]

To align the print cartridges: 1 . Type DJCP at the DOS prompt to open the stand-alone DOS Control Panel. 2 . Select Align Print Cartridges and follow the on-screen instructions. Two Ways to Use the Control Panel The DOS Control Panel can run either as a stand-alone application or as a memory resident application. To run the DOS Control Panel as a [...]

Memory Resident DOS Control Panel Whether stand-alone or memory resident, the DOS Control Panel allows the user to control or view the following: Pen Services (clean, prime, and align the pens) Print Quality Page Orientation Font Width (normal or compressed) Status Reports (limited in the resident Control Panel) Context-Sensitive Help In addition t[...]

OS/2 Printer Driver The HP ColorSmart printer driver for the HP DeskJet 540 printer can be accessed through OS/2 by using Windows 3.1 in OS/2.[...]

P r i n t i n g S y s t e m T r o u b l e s h o o t i n g T h e P r i n t i n g S y s t e m The Printing System Printing systems contain hardware and software components which must work together properly before printing can take place. The printer driver provides the interface between the software applications that support printing, the computer’[...]

P r i n t i n g S y s t e m T r o u b l e s h o o t i n g T r o u b l e s h o o t i n g H i n t s Troubleshooting Hints The table below describes DeskJet and DeskWriter printing system problems along with their causes and solutions. Note To save time diagnosing printing system problems, the Possible Cause column in the table below is given with the[...]

P r i n t i n g S y s t e m T r o u b l e s h o o t i n g T r o u b l e s h o o t i n g H i n t s Printing System Problems, Causes and Solutions (Cont.) Problem Possible Cause Solution Printer does not print. (Cont.) (Power light is on, the Form Feed light is off) The wrong printer is selected (MS Windows) Open the Printers dialog box in the MS Win[...]

P r i n t i n g S y s t e m T r o u b l e s h o o t i n g T r o u b l e s h o o t i n g H i n t s Printing System Problems, Causes and Solutions (Cont.) Problem Possible Cause Solution The printer does not print. (All lights are blinking) The printer-to- computer connection failed. 1. Switch off the printer, disconnect the printer cable, switch the[...]

P r i n t i n g S y s t e m T r o u b l e s h o o t i n g T r o u b l e s h o o t i n g H i n t s Printing System Problems, Causes and Solutions (Cont.) Problem Possible Cause Solution The colors in the printout do not match the colors on the host computer’s monitor. The printer driver settings may not be correct for your monitor. Verify that you[...]

P r i n t i n g S y s t e m T r o u b l e s h o o t i n g P r i n t e r T r o u b l e s h o o t i n g H i n t s Printer Troubleshooting Hints Troubleshooting Tools The following table lists the tools needed for general printer maintenance. Recommended Troubleshooting Tools and Supplies Tool Purpose Tissue Print Cartridge Cleaning Operations. Lint -[...]

P r i n t i n g S y s t e m T r o u b l e s h o o t i n g T r o u b l e s h o o t i n g F l o w c h a r t s Troubleshooting Flowcharts Troubleshooting Flowcharts - Power-On Section R e t u rn f o r s e rv i c e . See " CS P 200" c us tomer code. See " E X " and " E Z " See " CS P200" St ar t T urn on t he pr [...]

P r i n t i n g S y s t e m T r o u b l e s h o o t i n g T r o u b l e s h o o t i n g F l o w c h a r t s Troubleshooting Flowcharts - Self-Test Section Run the pr i nti ng se lf - te st . Does the s el f- tes t matc h the ex ampl e i n Printer Diagnos ti c Infor mati on? No Yes Is the pr i nt qual i ty good? Yes See Print Q ual i ty P roblems . [...]

P r i n t i n g S y s t e m T r o u b l e s h o o t i n g T r o u b l e s h o o t i n g F l o w c h a r t s Troubleshooting Flowcharts - PC Connect Section No Yes No No No Yes Yes Yes F r om the S el f - T es t S ect i o n C an s tandar d ASCII text be p r i nted ( dir , edit) ? Pr i nt A SC II text? Re t u rn f o r se rvi c e . S e e “ C KK100 ?[...]

P r i n t i n g S y s t e m T r o u b l e s h o o t i n g T r o u b l e s h o o t i n g F l o w c h a r t s Troubleshooting Flowcharts - Macintosh Connect Section M a c i nt o s h C o nne c t S e c t i o n F r om the S el f - T es t S ect i o n Pr i nts fr om a M ac i nt os h C om puter ? Yes Pr i nt ok ? R e t u rn f o r S e rvic e . S e e “ C K[...]

P r i n t i n g S y s t e m T r o u b l e s h o o t i n g M a c I n t o s h T r o u b l e s h o o t i n g MacIntosh Troubleshooting Note HP periodically provides updates of the printer software. These updates may include enhancements that improve printer performance. Problems and Solutions Problem Solution Printer won’t print Open the Chooser and[...]

P r i n t e r I n t e r f a c e I n f o r m a t i o n H P D e s k J e t P r i n t e r s HP DeskJet Printers Cable and Connector Information Recommended Interface Cables Host Interface HP Cable Part Number Cable Length Cable Connectors HP IEEE-1284 Compliant Cable C2950A 2 Meters DB-25 Male to 36-Pin Centronics Male HP IEEE-1284 Compliant Cable C295[...]

P r i n t e r I n t e r f a c e I n f o r m a t i o n H P D e s k J e t P r i n t e r s IEEE-1284 Interface Connector 1 2 3 4 5 6 7 8 9 10 11 12 13 18 17 16 15 14 25 24 23 22 21 20 19 26 27 28 29 30 31 32 33 34 35 36 2162989 IEEE-1284 Interface Port (DOS/MS Windows) Pin Number Source Compatibilit y Mode Nibble Mode ECP Mode 1 Host nStrobe HostClk H[...]

P r i n t e r I n t e r f a c e I n f o r m a t i o n H P D e s k J e t P r i n t e r s IEEE-1284 Interface Port (DOS/MS Windows) (Cont.) Pin Number Source Compatibility Mode Nibble Mode ECP Mode 16 Logic Gnd 17 Chassis Gnd 18 Peripheral Peripheral Logic High 19 Signal Ground (nStrobe) 20 Signal Ground (Data 1) 21 Signal Ground (Data 2) 22 Signal G[...]

P r i n t e r I n t e r f a c e I n f o r m a t i o n H P D e s k J e t P r i n t e r s DOS I/O Interface Description The IEEE-1284 standard defines a signaling method for bi-directional parallel communications between hosts and printers or other peripheral devices. This standard provides improved performance and bi-directional (two-way) communicat[...]

P r i n t e r I n t e r f a c e I n f o r m a t i o n H P D e s k J e t P r i n t e r s Nibble Mode Nibble mode is a unidirectional mode of operation in which data moves from the printer to the host computer. HP DeskJet printers and most computer hosts can operate in nibble mode. Hosts can switch back and forth between compatibility and nibble mode[...]

P r i n t e r I n t e r f a c e I n f o r m a t i o n H P D e s k W r i t e r P r i n t e r s HP DeskWriter Printers Cable and Connector Information Recommended Interface Cables Cable Type HP Cable Part Number Apple Cable Part Number AppleTalk Network 92215N M2068 RS-422-A High-Speed Clocked Serial 92215S M0197 Interface Specifications HP DeskWrite[...]

P r i n t e r I n t e r f a c e I n f o r m a t i o n H P D e s k W r i t e r P r i n t e r s RS-422 Interface Connector (8-pin Mini-DIN) RS-422 Interface Port (AppleTalk) Pin Number Interface Pin Name Interface Pine Description 1 DTR Data Terminal Ready Output Handshake 2 N C No Connection in Printer (Do not connect to ground or any other pin) 3 T[...]

P r i n t e r I n t e r f a c e I n f o r m a t i o n H P D e s k W r i t e r P r i n t e r s Mac I/O Description HP DeskWriter printers detect and monitor which interface mode (serial or LocalTalk) is present, and automatically switch to the appropriate protocol. The printers determine if they are connected to a LocalTalk node by detecting the pre[...]