HP (Hewlett-Packard) RX3000 manual

© 2004 Hew lett -P ack ar d Dev elopment Company , L.P . Microsoft, Windows, the Windows logo, Outlook and ActiveSync are trademarks of Microsoft Corporation in the U.S, and other countries. Windo ws Mobile™ 2003 sof twar e for P o ck et PC Second Edition, August 2004. HP iP A Q r x3000 seri es Mobile Media Companion Printed in Tai wan Ho w Do I[...]

© 2004 Hewlett-P ackard Dev elopment Company , L.P . HP , Hewlett P ackard, and the Hewlett-P ackard logo are trademarks of Hewlett-P ackard Company in the U.S. and other countries. iP A Q is a trademark of Hewlett-P ackar d Dev elopment Company , L.P . in the U.S. and other countries. Microsoft, W indo ws, the W indows logo, Outlook, and Acti veS[...]

Cont ent s How Do I Find My User’s Guide? . . . . . . . . . . . . . . . . . . . . 1 How Do I Synchronize Calendar, E-mail, Contact Data and More between My HP iPAQ and PC (installing Microsoft ActiveSync and establishing Partnershi ps)? . . . . . . . . . . . . 3 How Do I Regain Functionality if My HP iPAQ Locks Up or Runs Slowly (Perform a Soft ?[...]

How Do I Transfer Files from My Personal Computer to My HP iPAQ ? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 How Do I Turn Bluetooth On and O ff? . . . . . . . . . . . . . . . 48 How Do I Insert and Remove SD Cards from Expansion Slot? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 How Do I Find the Pro[...]

1 This document is intended to answer the most frequently asked questions regarding the HP iP A Q rx3000 series Mobile Media Companion. For complete setup and installation instructions, refer to the Getting Started document in the box or the User’ s Guide located on the Companion CD. For further support, visit www .hp.com/support to chat with an [...]

2 4. Click User’ s Guide to open the printable document. Note: In addition to the Companion CD, you also hav e the HP Image Zone CD. The HP Image Zone application allo ws you to vie w and edit image files that are stored on your HP iP A Q. In addition to the User’ s Guide, the Companion CD contains: ■ Bonus Software from HP ■ Microsoft Acti[...]

3 Ho w Do I S ync hronize Calen dar , E -m ail, C ontac t D ata an d More bet w een M y HP iP A Q and PC (installin g Mi c rosoft Acti v e S ync and est ablis hing P ar tnerships)? Synchronizing your HP iP A Q and your desktop, notebook, or laptop computer allo ws you to keep the same information (such as calendar , contacts, and e-mail messages) i[...]

4 ❏ If the CD doesn’t start automatically (auto run), click Start > Run. T ype D: (where D is the location of your CD-R OM dri ve) in the Open: te xt box and click OK. Double-click setup.exe to run the Setup program. Note: The Experience HP iP A Q introduction demo automatically starts after inserting the Companion CD into your personal com[...]

5 4. When the Set Up a Partnership screen is displayed, select Standard Partnership and click Next. 5. When the New Partnership screen displays, select Synchronize with this desktop computer , then click Next. .[...]

6 6. When the Select Number of Partnerships screen displays, choose whether you want to synchronize with one computer or two (e.g., home and of fice). 7. When the Select Synchronization Settings screen displays, check the items you want to synchronize between your HP iP A Q and your personal computer . Note: Some of the synchronization settings can[...]

7 8. When the Setup Complete screen displays, click Next. Acti veSync starts to synchronize. Do y ou w ant t o lear n mor e about: ■ setting up a guest partnership? ■ setting up a partnership with a server? ■ setting up a partnership with two computers? ■ setting up a partnership for two handheld de vices? ■ using an infrared connection? [...]

8 If you get this error: 1. Make sure the desktop cradle or sync cable USB connector is securely connected to your personal computer . 2. Once the connection issue is resolved, Acti v eSync begins synchronizing automatically . If Acti veSync does not be gin synchronizing, start it manually . On your personal computer , click Start > Programs >[...]

9 Ho w Do I Regain Func tionalit y if My HP iP A Q Loc ks Up or Runs Slo wly (P er form a Soft “Normal” Reset)? A soft reset does not erase any programs or sa ved data. Before performing a soft reset, be sure to sav e any unsa ve d data since any unsa ved data will be lost. Perform a soft reset when: ■ Y ou want to stop all running applicatio[...]

10 5. Use the stylus to lightly press the Reset button. The HP iP A Q restarts and displays the Launch Page or traditional To d a y screen.[...]

11 Ho w Do I S witch from t he La unc h P age to th e T r adition al T oday Sc reen? Y ou can switch from the Launch page to view the traditional To d a y screen. T o begin, on your HP iP A Q: 1. T ap Start > Settings>T oday . Note: The built-in HP Photosmart camera is a vailable only in select HP iP A Q models. T o upgrade your model, please[...]

12 Ho w Do I Maximize Ba t ter y Life? There are a number of ways to make sure your battery lasts as long as possible between charges. Y ou can use as man y as necessary to maximize your battery life. ■ Ta p Start > Settings > System tab > Po wer > Main tab, then set the HP iP A Q to turn off after a short time, if it is not being use[...]

13 Ho w Do I Vie w P ic tures T ha t I Hav e Alr ead y T ak en? T o view pictures using your HP iP A Q, follo w these steps: 1. From the Start menu, tap Programs > HP Image Zone. 2. T ap a thumbnail (i.e., a small representation of a larger image) to select the picture. A pre view of the picture and information about it displays. Note: By defaul[...]

14 Note: The built-in HP Photosmart camera is a vailable only in select HP iP A Q models. T o upgrade your model, please refer to the Accessories Brochure for information on the HP Photosmart Mobile Camera. T o view images in a dif ferent folder: 1. T ap File > Open. 2. Select the desired folder . 3. T ap OK. Ho w Do I T ur n W i- F i On o r Off[...]

15 T o turn off W i-Fi, tap the Wi- Fi button again. When W i-Fi is off, the W ireless LED is no longer blue and the W i-Fi b utton turns gray . Bat tery-S av ing Tip: When y ou are no t using Wi-F i, turn it off . When W i-F i is on, be sur e one of the po w er -sav ing modes is selected . Re fer to the sectio n on “Changing the Wir eles s LAN P[...]

16 Option B: Public Hots pots If you want to connect to a wireless network at a public hotspot (such as a library or cof fee house), check with the establishment to find out what setting information you need. Often there is a brochure near the entrance that explains this information, b ut it is also a good idea to check their W eb site beforehand o[...]

17 3. Note: T o use iP A Q Mobile Media, you must select “W ork” to use the wireless network. F or more information about the iP A Q Mobile Media features, refer to the Special F eatures Guide .[...]

18 4. If you are prompted for a Network K ey (WEP), enter the security settings for your network and tap Connect. Manual ly Connecti ng to a Wi rele ss Netw or k Networks you ha ve already conf igured are kno wn as preferr ed networks and are listed under W ireless Networks. If W i-Fi is turned on, tap the Settings button and your preferred netw or[...]

19 Note: If your network name is not listed, you need to add it to the preferred network lists. If W i-Fi is turned on, tap the Settings button then tap Add New ... from the Configur e Wi reless Networks list. Enter your network name, then choose if it connects to Wo r k or Internet.[...]

20 Note: T o use iP A Q Mobile Media, you must select “W ork” to use the wireless network. F or more information about the iP A Q Mobile Media features, refer to the Special F eatures Guide . 4. T ap the Network Key tab, enter an y data encryption settings. 5. T ap the 802.1x tab, enter any applicable data for your wireless network.[...]

21 6. T ap OK. (Y our new netw ork is no w av ailable from the Conf igure W ireless Networks list.) 7. T ap OK to exit the Configur e W ireless Netw orks screen. Connec tin g to Hots pots Connecting to a hotspot in your local cof fee shop, at the airport, or other public places usually requi res a contract with the hotspot service provider . Y ou c[...]

22 Y our HP iP A Q comes with inte grated W i-Fi wireless networking. Ho wev er , to use the wireless features, you must also ha ve a working W i-Fi wireless network. The Media Control, Media Str eam, and Media Copy modes in iP A Q Mobile Media appear gray , when: ■ Y ou do not hav e a wireless network. ■ Y ou hav e not turned on the W i-Fi net[...]

23 Note: In addition to setting up a wireless network, you must install the iP A Q Mobile Media for PC components on personal computers connected to your wireless network. T o install the Mobile Media for PC components, insert the Companion CD that came with your HP iP A Q into your personal computer . Select Install Mobile Media f or PC from the m[...]

24 If this is the first time you are connecting to your netw ork, please re view the “Ho w Do I Use W i-Fi?” in this document for help connecting to your network. 2. T ap Start > Settings > Connections tab, Connections> Advanced tab . Then tap Select Networks and ve rify that your wireless network is set for Pr ograms that automaticall[...]

25 3. From pre vious screen, tap OK on Settings screen, then tap OK on the Connections screen. Then tap the Network Cards icon, choose your network name from the list and tap on it. V erify that it connects to Wo r k . 4. Select OK until you are back at the Launch page. Select the Mobile Media icon to launch iP A Q Mobile Media. Ho w Do I Find t he[...]

26 Note: All media servers and players are not simultaneously identified. It may tak e up to 30 seconds to identify av ailable media servers and players on your wireless netw ork. By selecting Refresh Ser vers and Play ers from the Wrench menu, you can manually scan your wireless home network for av ailable media serv ers and players. In iP A Q Mob[...]

27 Ho w Do I Use W ind o w s Media P la y e r to P lay Cop y-Protected M usic and Video on M y HP iP AQ? Music and video files are typically cop y-protected for two reasons: ■ Music and videos purchased from v arious online stores are encoded with copy protection (also kno wn as digital rights management or DRM). DRM is used to implement the lice[...]

28 ■ Just like the music that you purchase, this copy-protection restricts ho w many de vices that can play your media content. By default, W indows Media Player will add copy-protection to music that you copy to your personal computer . Note: T o transfer and play copy-protected music and videos on your HP iP A Q, you must use Windo ws Media Pla[...]

29 6. Select Copy in the upper -right corner . Note: Y ou cannot use iP A Q Mobile Media to play copy-protected media in an y mode or use the Media Copy feature with copy-protected media. T o successfully copy any copy-protected media to your HP iP A Q, you must use W indows Media Player on your personal computer to copy the media to your HP iP A Q[...]

30 The follo wing table lists the various media formats that you can play with your HP iP A Q and the media players that can play them. 1 - If for matted for play back on Windo ws Mobile de vi ces 2 - F or rx3 7 00 seri es only iP A Q Mobile Media Media For ma t Windows Media Playe r Media Contr ol Media Stream Media Cop y Local Pl ay HP Image Zon [...]

31 Ho w Do I Protect My HP iP A Q Sc reen and C amera Lens from Damage or C r ac ki ng? Note: The built-in HP Photosmart camera is a vailable only in select HP iP A Q models. T o upgrade your model, please refer to the Accessories Brochure for information on the HP Photosmart Mobile Camera. Ä CAUTION: The s cr een and camer a lens of y our HP iP A[...]

32 ■ Clean your HP iP A Q by wiping the screen, the camera lens, and the exterior with a soft, damp cloth lightly moistened only with water . Ä CAUTION: T o reduce the r isk of damage to the inter nal components, do not spr ay li quid dir ectl y on the scr een or allo w e xces s liqui d to drip inside y our HP iP A Q. Using soa p or other cleani[...]

33 2. Insert the CD that came with your Palm de vice into your computer’ s CD-R OM driv e. Note: Microsoft Outlook must be set as your default e-mail program to properly synchronize with the Palm Desktop software. If you need to change your settings, open Microsoft Outlook, then click T ools > Options > Other tab and check the Make Outlook [...]

34 Ho w Do I Print Wirelessly? Y ou can print only photos from your HP iP A Q using a W i-Fi, Bluetooth, or infrared printer . Note: The HP Image Zone software installed on your handheld supports the printing of photos. If you want to print e-mail messages, W ord documents, and more, install the full-version of HP Mobile Printing for Pocket PC soft[...]

35 6. T ap the Next button. 7. Select Conf igure, then tap Add. 8. Select the desired type of printer and tap Next. 9. Follo w the instructions on the screen to complete the configuration process for your printer . (Y ou will be prompted to enter specific details about your printer . For additional information on configuring your printer , refer to[...]

36 Note: Use of dial-up and wireless Internet, e-mail, corporate networks, and other wireless communications, such as Bluetooth-enabled de vices, may require separately purchased additional hardware and other comp atible equipment, in addition to a standard W ireless Local Area Network (WLAN) infrastructure and a separately purchased service contra[...]

37 Ho w Do I Restore M y HP iP A Q Default Set tin gs an d Erase All My Da ta (P er form a Hard “F ull” Reset)? Perform a hard reset when: ■ Y ou want to clear all programs and data from main memory (where data and programs you hav e loaded are stored). ■ Y ou want to restore default settings. ■ A problem with your HP iP A Q is not fixed [...]

38 T o perform a hard reset: 1. Press and hold the iP A Q Mobile Media ( ) and iT ask () buttons on your HP iP A Q. 2. While holding the iP A Q Mobile Media and iT ask buttons, use the stylus to lightly press the Reset button on the bottom of your HP iP A Q for about three seconds or until the screen begins to f ade. 3. When the iP A Q screen begin[...]

39 Ho w Do I Manage A v ailable St or age? Y our HP iP A Q normally manages main memory (default location) as av ailable space back and forth between storage memory (memory used to store data and document files) and program memory (memory used to run programs) as needed. Main memory is any type of memory , except storage cards or iP A Q File Store.[...]

40 Option B: Usin g iP AQ File Store Files that are stored in iP A Q File Store are not deleted if the battery dies or if you perform a full (hard) reset. Note: The size of iP A Q File Stor e depends on the model of your HP iP A Q. Refer to the information below to determine the size of iP A Q File Store for your HP iP A Q. T o store files in iP A [...]

41 Option C: Usin g Optional Stora ge Expansion Car ds There are a v ariety of storage expansion cards a vailable for purchase, such as Secure Digital (SD) cards or MultiMedia (MMC) cards. These cards can be installed in the Expansion Slot on the top of your HP iP A Q. For more information on purchasing e xpansion cards, visit the HP W eb site at w[...]

42 Option C: Remo ving Un used Programs T o permanently uninstall programs you have installed yourself: 1. T ap Start > Settings > System tab > Re move Prog ram s. 2. Select a program to remov e. 3. T ap Remove. Do y ou w ant t o lear n mor e about: ■ what you can do with optional expansion cards? ■ using expansion cards in your HP iP [...]

43 Ho w Do I Bac k Up a nd R est or e M y Data ? It is good practice to regularly back up the data in your HP iP A Q onto on your personal computer . This reduces the chance of having to re-enter lost information into your HP iP A Q. Because you already hav e a partnership between your HP iP A Q and your personal computer , it is easy to set Acti v[...]

44 3. In the Acti veSync T ools > Backup/Restore... > Restore tab . 4. Locate the backup file and click OK . Ho w Do I Determine if t h e Ba t ter y is Cha r g i ng ? If the battery is charging, the Po wer Indicator on the front of your HP iP A Q flashes amber . If the amber light is not on: ■ T ry disconnecting the A C Adapter from the HP [...]

45 Ho w Do I C hec k t he B at ter y Le v el? T o check the battery lev el, tap Start > Settings > System tab > Pow e r > M a in tab . Y ou can view the amount of battery po wer remaining for both the main battery and the backup battery . If the battery charge le v el is low , connect to A C power using the desktop cradle or the sync ca[...]

46 Ho w Do I T ran sf er F i les f ro m M y P ersonal C omp uter to My HP iP AQ ? Y ou may want to take f iles you create on your personal computer with you on your HP iP A Q. T o do this: 1. On your personal computer , click Start > Pr ograms > Microsoft Acti veSync. 2. In Acti veSync, click T ools > Options. 3. Under the Sync Options tab[...]

47 6. If your HP iP A Q is in the desktop cradle or attached to the sync cable, synchronization begins automatically , and a folder is created on your desktop which is named after the name you ga ve your HP iP A Q when you set up your partnership (for example, Pock et_PC My Documents). If your HP iP A Q is not in the desktop cradle or connected to [...]

48 Ho w Do I T ur n B lue to oth On and Off? Ta p t h e W ireless icon () o n t h e Launch Page or traditional To d a y Screen , and then tap the Bluetooth button. When Bluetooth is on, the Wire le s s LED on the top of your HP iP A Q turns blue. W ithin iP A Q W ireless, the Bluetooth b utton turns green when it is on. Note: Y ou must turn on Blue[...]

49 Ho w Do I Inser t and Remo v e SD C ards from Expansion Slot? T o install a Secure Digital (SD) card into the expansion slot on the HP iP A Q: 1. Locate the slot on the top of the HP iP A Q. 2. Remov e the protectiv e plastic card. 3. Insert the expansion card into the e xpansion slot and push the connection edge of the card firmly into the e xp[...]

50 Ä CAUTION: SD car ds must f irst be unloc ked be for e r emov al. Do no t try to pull SD car ds out of the e xpansion slot . Be sure to unlock the SD car ds bef ore r emo val . F ailur e to do so may damage the e xpansio n slot . Note: Expansion cards must be purchased separately and are not included with your HP iP A Q. T o locate information [...]

51 Ho w Do I F ind th e P rod uct ID, M odel ID and Se rial N umber of M y HP iP A Q? The Model ID and Serial Number for your HP iP A Q can be found on the label under the battery or in the Asset V iewer program. It is recommended that you hav e this information a vailable before contacting HP Customer Support, particularly if you are calling for i[...]

52 . Note: The product may or may not appear as it does in the illustration. 3. Lift the battery up and out of the de vice. The label containing the Model ID and the Serial Nu mber is beneath the battery .[...]

53 Ä CAUTION: Becau se mos t of the applicati ons and data y ou install o n yo ur HP iP AQ ar e held in main memo ry , y ou need to r einstall them if the battery completely dis char ges or if the battery is re mov ed fr om the unit for e xtended per iods o f ti me . The back up battery in yo ur HP iP A Q lasts appr o ximat ely 10 minut es or less[...]

54 Ho w Do I F ind I nf o rmat ion On T opics Not C o v er ed in This Booklet? For complete setup and installation instructions, refer to the Getting Started document in the box or the User’ s Guide located on the Companion CD. The User’ s Guide is in a printable format, if you prefer a hard copy document. Refer to the Special F eatur es Guide [...]

55 2. Select your country or region. 3. Select See support and troubleshooting inf ormation, then type your Model ID in th e box. If you do not kno w your Model ID, refer to “Ho w Do I Find the Product ID, Model ID and Serial Number of My HP iP A Q?” in this document for more information. 4. Click the >> button. 5. Select your specific pr[...]

© 2004 Hew lett -P ack ar d Dev elopment Company , L.P . Microsoft, Windows, the Windows logo, Outlook and ActiveSync are trademarks of Microsoft Corporation in the U.S, and other countries. Windo ws Mobile™ 2003 sof twar e for P o ck et PC Second Edition, August 2004. HP iP A Q r x3000 seri es Mobile Media Companion Ho w Do I...? L ook inside t[...]