HP (Hewlett-Packard) RX3600 manual

HP Int egr it y rx3 6 00 Us er Serv ice Gui de HP P ar t Number : AB46 3-9003C P ublished: No vember 200 7 E dition: Thir d edition[...]

© Copyright 2007 Hewlett-P ackard Development Company , L.P Legal Notices The information contained herein is subject to change without notice. The only w arranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional [...]

T able o f C ont ents Abou t This Doc ument ....................................................................................................... 21 In te nd e d Au d ie n ce ................................................................................................................................2 1 Ne w an d Ch an ge d In f or ma ti on i n[...]

P ow er C on su mp t io n a nd C oo li ng ...................................................................................................4 9 Ph ys ic a l an d En vi ro n me n ta l S pe ci fi ca t io n s..........................................................................................4 9 3 Installing the S ys tem ........................[...]

In st al l in g t he S e rv er i nt o a P ed es t al M o un t ....................................................................................78 Co nn ec t in g t he C ab le s..........................................................................................................................7 8 AC I np ut P ow er ..........................[...]

Ru le s fo r c re a ti n g IM v ol u me s a nd h o t sp a re d i sk s ...........................................................10 7 CF GG EN C o mm a nd s ..........................................................................................................10 7 Sm ar t Ar r ay P 4 00 , P 60 0 a nd P 8 00 C o nt r ol l er s ...................[...]

Bo ot in g H P Op e nV MS f ro m th e EF I Sh el l ...............................................................................13 0 Sh ut ti n g Do w n HP O pe nV MS .......................................................................................................1 31 Bo ot in g a nd S hu tt in g Do wn M ic r os o ft W in d ow s ...........[...]

Me mo ry D I MM L o ad O r de r ....................................................................................................16 1 Me mo ry S u bs y st e m Be h av io rs .................................................................................................16 1 Me mo ry E r ro r M es s ag e s.........................................[...]

Re mo vi n g an d R ep la ci ng a H ot -S w ap pa b le P ow e r Su pp ly ...............................................................18 6 P ow er S up pl y Lo a di n g Gu i de li ne s................................................................................................1 8 6 Re mo vi n g a Ho t- Sw ap p ab l e P ow er Su pp ly .........[...]

Re pl ac i ng t h e I/ O VR M..................................................................................................................2 33 Re mo vi n g an d R ep la ci ng t h e T ru s te d Pl at fo r m Mo du le ....................................................................23 3 Re mo vi n g th e TP M...................................[...]

Pr oc es s or U p gr a de s ............................................................................................................................27 9 Up gr ad i ng V er se s A dd i ng O n.......................................................................................................2 80 Firmw are ......................................[...]

baud ............................................................................................................................................... 322 Syntax ....................................................................................................................................... 323 P arameters ......................................[...]

Se le ct A c ti v e Co n so l e Ou t pu t D ev ic es .....................................................................................34 6 Se le ct A c ti v e C on so le I np u t De vi ce s........................................................................................3 47 Se le ct A c ti v e St an d ar d Er ro r De v ic e s............[...]

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L ist of F i gur es 1- 1 I/ O Su bs y st e m Bl oc k Di ag r am ......................................................................................................2 6 1- 2 PC I/ PC I -X / PC I e I/ O Su bs ys te m Bl oc k Di a gr a m............................................................................2 7 1- 3 8- DI MM M e mo r y Ca r ri e[...]

6- 3 Re mo vi n g an d R ep la ci ng t h e T op C ov e r.....................................................................................1 82 6-4 Removing and Replacing the Memory Carrier Assembly Cover.. . . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . . .. . 183 6-5 Removing and Replacing a Hot-Swappable Chassis Fan Unit.[...]

L ist of T ables 1 Pu bl is h in g H is t or y D et ai ls ............................................................................................................21 1- 1 PC I/ PC I -X I / O Ro pe G r ou p s..........................................................................................................2 7 1- 2 PC I/ PC I -X / PC I e I/[...]

5-17 Memory Subsystem Events that Light Diagnostic P anel LEDs.. . .. . . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . . .. . .162 5-18 Memory Subsystem Events that May Light Diagnostic P anel LEDs.. . . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . . .. . .. . .. 162 5- 19 P ow er L E D St at es ............................[...]

L ist of Ex ample s 6- 1 En ab li n g th e T PM ........................................................................................................................2 36 D-1 help co mm an d ...........................................................................................................................32 1 D-2 help bch co mm an d......[...]

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Abo ut T his Doc ument This document describes how to troubleshoot and diagnose serv er problems, and remove and replace server components for the HP Integrity rx3600, Regulatory Model Number: RSVLA-0404. The document printing date and part number indicate the document’ s current edition. The printing date will change when a new edition is printe[...]

T y pogr aphi c Con ve ntio ns This document uses the following conventions: audit (5) An HP-UX manpage. In this example, audit is the name and 5 is the section in the HP-UX Reference . On the W eb and on the Instant Information CD, it may be a hot link to the manpage itself. From the HP-UX command line, you can enter “ man audit ” or “ man 5[...]

W eb Site for HP T ec hnical Documentation: http://docs.hp.com This is the main W eb site for HP technical documentation. This site offers comprehensiv e information about HP products av ailable for free. Server Hardw are Infor mation: http://docs.hp.com/hpux/hw/ This W eb site is the systems hardw are portion of the docs.hp.com site. It provides H[...]

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1 Ov er v ie w The HP Integrity rx3600 server is a high performance, high availability serv er that provides the following features: • Form factor - 4U rack- or pedestal-installed • Internal peripherals - serial-attached SCSI (SAS) hard driv es and a DVD or DVD+R W drive • High av ailability components - N+1 hot-sw appable fans, 1+1 hot-swapp[...]

W ak e on LAN W ake on LAN, a hardware feature that enables the remote pow er on of computers through special network packets, is enabled in core PCI/PCI-X slots one and two. Ropes Ropes is an HP-proprietary , custom bus interface. It clocks data packets across long-length nets using source synchronous clocking schemes. There are eighteen signals b[...]

Figur e 1 - 2 PCI/PCI- X/PCIe I/O Subsy stem Block Diagram PORT P orts Fr om Chassis R ear PORT P orts Fr om Chassis F ro nt Single - Rope Dual - Rope Single - Rope ZX1 PCI-X Bridge PCIx-66 PCIx-1 33 PCIx-1 33 Public PHP I/O Slots LAN LAN Single - Rope PCIx-66 Quad - Rope X8 PCI-E Priv ate Slots Core LAN Core Disk Storage DISK BK PLN Quad - Rope X8[...]

T abl e 1 - 1 PCI/P CI- X I/O Rope Groups (continued) Hot Sw ap / OL* Function Speed Bits PCI Bus Rope Numbers Slot # Y High-Speed PCI-X (Public) 133 MHz 64 5 2, 3 (Dual Bandwidth) 6 Y General PCI-X (Public) 66 MHz 64 6 9 7, 8 Y General PCI-X (Public) 66 MHz 64 7 1 9, 10 N UCIO (Private) 33 MHz 32 0 0 - P CI/PCI- X/PCIe IOBP On the 10 slot PCI/PCI-[...]

the ioconfig mps_optimize [on|off] command from a non-PCIe system, the following output will be displayed: ------------- Shell> ioconfig mps_optimize ioconfig: PCIe MPS optimization is not supported. Shell> ioconfig mps_optimize on ioconfig: PCIe MPS optimization is not supported. Exit status code: Unsupported Shell> ----------------- T o [...]

Figur e 1 -3 8-DIMM M emory Carrier Block Diagram Figure 1-4 is a block diagram of the 24-DIMM memory carrier that shows data, addresses, and controls that flow from the processors through the CEC and memory mux to the DIMMs. 30 Overview[...]

Figur e 1 - 4 24-DIMM M emory Carrier Block Diagram Coo ling There are three system fans assemblies that cool the server . The fans are redundant, hot-swappable, and interchangeable. Y ou service the fans through the top of the chassis. The fans are N+1, meaning that the server has three fans, but can operate for a very limited time with tw o fans [...]

Figur e 1 -5 Cooling Fans P o w er The server pow er subsystem is designed to provide high av ailability with 1+1 power supply redundancy . Figure 1-6 is a block diagram of the power subsystem, including voltage labels for each main server subsystem that requires power . 32 Overview[...]

Figur e 1 -6 P ow er Subsy stem Block Diagram S ystem POL Con verters Processor Side I/ O Side BPS ( 2 ) Embedded design V 1 P 5 POL V 1 P 2 POL Summit Loop V3 P 3 V 3 P 3 POL V 5 P 0 POL V 1 2N POL Pos sibly share Source and Load V 5 P 0 POL Socha, Jim Interconnect CCA V3 P 3 Summit Loop 6 Processor BP V 1 P 5 POL V 1 P 2 POL V 1 P 8 POL Summit Lo[...]

5. Initialize I/O Expander settings prior to turning on power . 6. Set P ower Sequencer Order . Set system frequency in Pow er Sequencer . 7. Pulse BMC_PWR_CMD to tell the P ow er Sequencer to enable the voltages in the system. 8. W ait for SEQ_MPON to know the power sequencer has finished and check if SEQ_ST A TUS=0 for a fault condition. If a fau[...]

• Hard drives • Cables • Backplane board • Core I/O cards The server can contain up to eight SAS disk driv es. The driv es have LEDs that indicate activity and device status, and an LED used to locate each driv e. Additionally , there is a set of slot av ailability LEDs positioned in the middle of the disk driv e bays on the front of the ch[...]

these events helps y ou diagnose and troubleshoot problems with the serv er . For more information, see Chapter 5 (page 139) . C ontr ols, P orts, and LEDs This section provides a basic description of the controls, ports, and LEDs found on the front panel and rear panel of the HP Integrity rx3600. For more information on LED functions and descripti[...]

T abl e 1 -4 Fr ont P anel Controls and LEDs Status States Function LED No ac power Off Manually powers the serv er on and off. P ower Button Full power is on Green Standby power is on Y ellow UID button is not activated Off Helps locate a particular server within a rack of servers. Y ou can remotely activ ate this button using various system utili[...]

Figur e 1 -9 Fr ont Control P anel LEDs Power Bu tton/LED UID /Loc ato r Init Button External System Health LED Heal th LED Internal Health LED Button a nd LED St or age and Media De v i ces The server can contain up to eight hot-pluggable SAS disk driv es and one DVD or DVD-RW drive. Storage and media devices hav e LEDs that indicate activity and [...]

1 The drive status LED is blue when y ou use various softw are utilities, such as online diagnostics and SAS drive configuration tools. Hot-P luggable Disk Dr iv e Slot Av ailability LEDs The hot-pluggable disk drive slot av ailability LEDs are located on the front bezel in the center of the disk drive slots ( Figure 1-11 ). The illuminated LEDs in[...]

Figur e 1 - 1 2 Diagnostic P anel Label and LEDs R ear P anel The server rear panel includes communication ports, I/O ports, ac pow er connectors, and the locator LED/button. LEDs located on the rear panel of the serv er signal the operational status of the following components: • iLO 2 MP • System LAN • P ower supply • PCI/PCI-X/PCIe slots[...]

Figur e 1 - 1 3 Rear P anel Control, P or t, and LED Locations AC Input Console RS 232 MP LAN Port An d Receptacle Power Su pply LED PCI/PCI-X SAS Core VGA Port MP S tatus LEDs USB Ports System LAN Aux R S232 Serial Port Ports And LED s I/O Card UID/Locator LEDs MP Reset Button (Optional ) Serial Port LEDs Slot L EDs Button An d LED iL O 2 MP The s[...]

NO TE: The Core I/O Board figure is oriented v ertically to match the orientation of the core I/O board. Figur e 1 - 1 4 Core I/O Boar d Controls, P or ts, and LEDs 4 1 2 3 5 6 7 8 9 1 0 1 1 9 Link and Activity LED 5 VGA P ort (No iLO 2 MP access; EFI only) 1 iLO 2 MP RS-232 Serial P ort (DB-9F to DB-9F cable) Connected to emulation terminal device[...]

held for at least four seconds. The following values are reset to factory defaults when the button is held for at least four seconds: • Serial terminal baud rate settings • User names and passwords Cor e I/O Board P orts T able 1-6 lists a description of the core I/O board ports shown in Figure 1-14 . T abl e 1 -6 Core I/O Boar d P orts Descrip[...]

T abl e 1 -8 S ystem LAN Link S tatus and Speed LEDs Link Status State LED Activity Blinking green Link status Link with no activity Solid green No link Off 1000 Mb Solid orange Link speed 100 Mb Solid green 10 Mb Off P ow er Supply The server can hav e one or tw o power supplies, labeled PS0 and PS1. Each pow er supply has an ac input receptacle a[...]

a locator used to identify a particular PCI/PCI-X/PCIe slot. Activate the locator functionality using softw are utilities. CA UTION: Priv ate core I/O slots one and two on the PCI/PCI-X IOBP and slots 1 - 4 on the PCI/PCI-X/PCIe IOBP are not hot-pluggable. Do not remov e the cards in these slots without first powering off the serv er and unplugging[...]

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2 S y ste m S pec if i catio ns This chapter provides the system specifications for the HP Integrity rx3600 serv er . This chapter addresses the following topics: • “Server Specifications” (page 47) • “Dimensions and V alues” (page 48) • “Grounding” (page 48) • “Electrical Specifications” (page 48) • “Physical and Enviro[...]

Dimensi ons and V alues T able 2-2 lists the dimensions and v alues of the HP Integrity rx3600 for a rack- or pedestal-installed configuration . T abl e 2 - 2 Rack - or P edestal-Installed Server Dimensions and V alues V alue Dimension 34-40.8 kg (75-90 lbs.) Server w eight (loaded product weight range estimate) Rack 69.6 cm (27.4 in.) x 44 cm (17.[...]

T abl e 2 -3 Sy stem P ow er Specifications (continued) Rating P arameter 25 W per socket 25 W per socket Maximum per PCI/PCI-X/PCIe Socket 1056 W (3603 BTU/hr) 1095 W (3736 BTU/hr) Maximum Configuration 2 422 W (1439 BTU/hr) 432 W (1474 BTU/hr) Minimum Configuration 3 669 W (2283 BTU/hr) 685 W (2337 BTU/hr) T ypical Configuration 4 1 The infrastru[...]

T abl e 2 -5 Envir onmental Specifications (sy stem proces sing unit with hard disk) V alue P arameter +5˚ C to +35˚ C (+41˚ F to +95˚ F) Operating temperature - 40˚ C to +70˚ C (-40˚ F to +158˚ F) Storage temperature +40˚ C (+104˚ F) Over-temperature shutdown 15% to 80% relative (noncondensing) Operating humidity 90% relative (noncondens[...]

1 Derate maximum dry bulb temperature 1oC/300 m above 900 m. 2 m 3 /hr=1.7 x CFM Physical and Environmental Specifications 51[...]

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3 Inst alling the S y stem This chapter addresses the following topics • “Safety Information” (page 53) • “Installation Sequence and Checklist” (page 54) • “Unpacking and Inspecting the Server ” (page 54) • “Installing Additional Components” (page 56) • “Installing the Server into a Rack or P edestal Mount” (page 78) ?[...]

Inst allation S equence and C hec klist T able 3-1 lists the server installation steps. Follow these steps in sequence to install the server . T abl e 3- 1 Installation Sequence C hecklist Completed Description Step Unpack and inspect the server shipping container . Inventory the contents using the packing slip. 1 Install additional components ship[...]

Inspec ting the Shipping C ontaine rs f or Damage HP shipping containers protect their contents under normal shipping conditions. After the equipment arrives, carefully inspect each carton for signs of shipping damage. Shipping damage constitutes moderate to severe damage, such as punctures in the corrugated carton, crushed boxes, or large dents. N[...]

Inst alling Additi onal C ompone nts This section describes how to install components into the serv er that are not factory integrated. Most servers are pre-configured with all components installed prior to shipping from the HP factory . If you do not have additional components to install, go on to “Installing the Server into a Rack or P edestal [...]

Figur e 3- 1 Remo ving and Replacing the T op Cov er R eplac ing the T op Co v er NO TE: Alw ays replace the memory carrier assembly cov er before replacing the top cover . T o replace the top cover , follow these steps: 1. Ensure the memory carrier assembly cover is in place. 2. Ensure the cover release lev er is in the open position and that the [...]

Figur e 3- 2 Remo ving and Replacing the Memor y Carr ier Assembly Co ver R eplac ing the Memory Carr ier Ass embly C o ve r T o replace the memory carrier assembly cover , follow these steps: 1. P osition the cover onto the opening abov e the memory carrier assembly . 2. Slide the cover tow ard the right side of the server until it is flush with t[...]

supply is identified as P0, and the second hot-sw appable power supply is identified as P1 ( Figure 3-3 ). CA UTION: When a second power supply is not used, the empty pow er supply slot must remain covered with the supplied metal filler panel. Failure to observ e this caution can result in damage due to overheating. Install the hot-sw appable power[...]

IMPORT ANT: For cooling purposes, alw ays leave disk driv e fillers in slots that do not contain a disk drive. R emo ving a Ho t -S w appable Disk Dr i ve F iller T o remove a hot-sw appable disk drive filler , follow these steps: 1. Squeeze the tabs on the front of the filler to release it from the slot in the driv e bay . 2. Pull gently until the[...]

NO TE: Sav e the disk drive filler for future use. For cooling purposes, alw ays place disk drive fillers in slots that do not contain a disk drive. 3. Insert the hot-pluggable disk driv e into the slot guides, and slide the drive into the slot until it seats into the socket on the disk backplane. 4. Close the drive ejector handle by pushing it inw[...]

Installing a P CI/PCI- X/P CIe Car d Figure 3-6 shows the PCI/PCI-X/PCIe slot identification and card divider locations. NO TE: Slots one through eight are full-length; slots nine and ten are short-length. Figur e 3-6 PCI/PCI- X Slot Identification and Card Div ider Locations 1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 9 Slot 9 5 Slot 5 1 Slot 1 2 Slot 2 10 Slot[...]

P CI/PCI-X IOBP The following describes configuration requirements for slots one through ten on the PCI/PCI-X I/O backplane: • PCI-X slots 1 and 2 are reserv ed for use by the core I/O cards SAS core I/O card in slot 1 and Gigabit Ethernet LAN core I/O card in slot 2. Slots 1 and 2 are not hot-pluggable. Install only supported PCI-X SAS and LAN c[...]

NO TE: If the serv er is rebooted in the new configuration, both cards initialize to run at PCI 33 MHz. This is because the system firmw are can only change the bus capability down to the lowest common v alue. 2. If there is a PCI 33 MHz card in slot 7, and y ou hot-plug insert a PCI-X 66 MHz card into slot 8, the new card w orks but it runs at PCI[...]

5. Insert the PCI/PCI-X/PCIe card into the empty slot and exert firm, ev en pressure to seat the card in the slot. CA UTION: Ensure that you fully seat the card into the slot or the card can fail after pow er is reapplied to the slot. 6. Connect all internal and external cables to the PCI/PCI-X card. 7. Close the MRL. a. Rotate the MRL downw ard 90[...]

1. Unlatch the cover release lev er on the top cov er and remove the memory carrier assembly cover . See “Removing the Memory Carrier Assembly Cover ” (page 57) . NO TE: Y ou do not need to fully remove the top cov er to service this component; howev er , the top cover release lev er must be open. 2. Press the button located in the center of th[...]

NO TE: Assembly side 0 is on the left, and assembly side 1 is on the right as view ed from the front of the chassis. 3. Slide the memory carrier assembly into the chassis until it begins to seat into the socket located on the processor board. CA UTION: Do not apply excessive force when closing the extraction handles and seating the memory carrier a[...]

Memory Installati on Co nv entions Before installing memory , read and understand the following memory installation conventions: • Supported DIMM sizes and memory configurations • DIMM load order • DIMM slot IDs Supported DIMM Si z es and Memory Co nfi gurati ons The standard server configuration includes an 8-DIMM memory carrier which contai[...]

T abl e 3-5 8-DIMM M emory Carrier Load Order Slot ID Memory Carrier Side P air Number 0A; 0B Side 0 1 0A; 0B Side 1 2 1A; 1B Side 0 3 1A; 1B Side 1 4 The DIMM slot IDS are the same for both 8-DIMM memory carrier boards. Unique slots are identified within the carrier by the side in which they reside. For example, slot 0A is identified as slot 0A, s[...]

Figur e 3- 1 0 24-DIMM M emory Carrier Board Slot IDs Memory Loading R ules and Guidelines Use the following rules and guidelines when installing memory: • Install DIMMs in pairs for the 8-DIMM memory carrier and quads in the 24 DIMM memory carrier . • Ensure that all DIMMs within a pair or quad are identical. • Install pairs or quads in orde[...]

NO TE: The number in parenthesis indicates the order in which the quads are loaded. T abl e 3-6 24-DIMM M emory Carrier Loading Ex amples Memory Carrier Side 1 Memory Carrier Side 0 Quad Slot I Ds Quad Number Example 1 2 GB (2) 2 GB (1) 0A 0B 0C 0D 0 1 GB (4) 1 GB (3) 1A 1B 1C 1D 1 512 MB (6) 512 MB (5) 2A 2B 2C 2D 2 Example 2 1 GB (2) 2 GB (1) 0A [...]

NO TE: T o avoid damage to the handles, HP recommends rotating the handles inw ard and snapping them into place when servicing the system DIMMs or any time the carrier is out of the chassis. Before replacing the memory carrier , press the button to release the extraction handles. Use the handles to replace the memory carrier into the chassis. 3. Co[...]

7. Replace the memory carrier assembly side cover . a. Insert the side cov er tabs into the retaining slots at the base of the assembly ( Figure 3-8 ). b. Insert the tabs ( Figure 3-8 ) into the slots on both sides of the extraction handle release button until the side cover snaps into place. NO TE: T o install DIMMs into slots on the other side of[...]

Figur e 3- 1 2 Remov ing the Processor Boar d Assembly R eplac ing the Pr ocess or Boar d Assembl y T o replace the processor board assembly , follow these steps: 1. Align the edges of the processor board assembly with the assembly guides in the chassis. 2. Slide the processor board assembly into the chassis until it begins to seat into the socket [...]

The server can contain one or two dual-core processors that provide the following configuration options: • 1P/2C (One processor/two cores) • 2P/4C (T wo processors/four cores) W ARN ING! Ensure that the system is powered off and all power sources hav e been disconnected from the server prior to performing this procedure. V oltages are present a[...]

4. Open the processor cage ( Figure 3-13 ). a. Grasp the processor cage handle and rotate the handle upw ard. b. Use the handle to rotate the cage closure 90 degrees tow ard the front of the assembly until it stops. IMPORT ANT: Ensure the processor slot is entirely exposed. The processor must clear the cage closure for proper installation. 5. Locat[...]

17. Replace the memory carrier assembly cov er and latch the top cover release lev er closed. See “Replacing the Memory Carrier Assembly Cover ” (page 58) . Figur e 3- 1 3 Proces sor Board Assembl y (Fr ont Vie w) Figure 3-14 shows the power connectors, the processor lock / unlock mechanism location and the alignment holes. One processor is ins[...]

Inst alling the Serv er into a R ack or P edestal Mo unt This section provides instructions on how to install the serv er into a rack or a pedestal mount. This section addresses the following topics: • “Installing the Server into a Rack” (page 78) • “Installing the Server into a P edestal Mount” (page 78) Installing the S erver in to a [...]

A C Input P o we r The server can receiv e ac input from two different ac pow er sources. If tw o separate power sources are av ailable, you can plug the serv er into the separate power sources, increasing system reliability if one power source fails. The power receptacles are located at the rear of the chassis. They are labeled PWR 0 and PWR 1. Y [...]

Appl y ing Standb y P o w er to the Serv er T o apply standby power to the server , follow these steps: IMPORT ANT: If the serv er has one BPS, plug the power cable into the receptacle labeled PWR 1. 1. Locate the appropriate receptacle on the rear of the chassis. Plug the pow er cord into the receptacle. 2. Observe the following LEDs at tw o diffe[...]

This section addresses the following topics: • “Overview” (page 81) • “Setup Checklist” (page 82) • “Console Setup Flowchart” (page 82) • “Preparation” (page 83) • “Configuring the iLO 2 MP LAN Using DHCP and DNS” (page 85) • “Configuring the iLO 2 MP LAN Using ARP Ping” (page 86) • “Configuring the iLO 2 MP [...]

1 IMPORT ANT: W indows 2003 Serv er places the video controller into a non-standard resolution with a refresh rate of 55Hz. Some LCD monitors are not capable of rendering a screen with refresh rates lower than 60Hz. Use one of the following methods to resolve this issue: • Use a monitor capable of 55Hz refresh rates. V irtually all analog monitor[...]

Figur e 3- 1 7 Console Setup Flowchart Pr epar ati on There are several tasks to perform before y ou can configure the iLO 2 MP LAN. • Determine the physical access method to select and connect cables. • Determine the iLO 2 MP LAN configuration method and assign an IP address if necessary . Deter mining the Ph ysi cal iL O 2 MP Acces s Method B[...]

LAN drop, IP address, and netw orking information from that of the port used by the operating system. Figure 3-18 shows the server rear ports. Figur e 3- 1 8 Ser ver R ear P or ts 4 1 2 3 5 6 7 8 9 1 0 1 1 9 Link and Activity LED 5 VGA P ort (No iLO 2 MP access; EFI only) 1 iLO 2 MP RS-232 Serial P ort (DB-9F to DB-9F cable) Connected to emulation [...]

T abl e 3- 1 1 Ph ysical Connection M atri x Required Connection Components Connection M ethod 1. Host console 2. RS-232 serial port DB-9F to DB-9F cable 3. Emulation terminal device (for example, a PC, laptop, or ASCII terminal) RS-232 serial port 10/100 LAN cable LAN port Deter mining the iL O 2 MP L AN Conf igur ation Meth od T o access the iLO [...]

• DHCP must be enabled (DHCP is enabled by default). • Y ou are using a DHCP server that provides the domain name. • The primary DNS server accepts dynamic DNS (DDNS) updates. • The primary DNS server IP address has been configured through the DHCP server . IMPORT ANT: Y ou must know the DNS domain name, which is serv ed out by the DHCP ser[...]

NO TE: ARP Ping operational issues: • The PC and the server must be on the same physical subnet. • When a new server is first booted, DHCP is automatically av ailable (factory-set default); but ARP Ping does not start for three minutes after the iLO 2 MP is booted. This applies to every subsequent boot of the iLO 2 MP until an IP address is obt[...]

ping 192.0.2.1 7. Use the IP address to connect to the iLO 2 MP LAN. 8. Use W eb or telnet access to connect to the iLO 2 MP from a host on the local subnet and complete the rest of the LAN parameter (gatew ay , subnet). Co nf igur ing the iL O 2 MP L AN Using the R S - 2 3 2 Ser ial P ort T o configure the iLO 2 MP LAN using the RS-232 serial port[...]

8. Use the LC command to disable DHCP . a. From the LC command menu, type D and press Enter . b. Follow the instructions on the screen to change the DHCP status from Enabled to Disabled. c. Enter XD -R to reset the iLO 2 MP . 9. Use the LC command to enter information for the IP address, host, subnet mask, gateway parameters, and so on. 10. Enter X[...]

Login and password are case sensitiv e. TIP: For security reasons, HP strongly recommends you modify the default settings during the initial login session. Make the following changes using any of the iLO 2 MP user interfaces. T o modify default account configuration settings, follow these steps: 1. Log in as the administrator . Y ou must log in as [...]

Acce ssing the Ho st C onso le This section provides information on the different methods of accessing the host console of an HP Integrity server . This section addresses the following topics: • “ Accessing the iLO 2 MP With the W eb Browser ” (page 91) • “ Accessing the Host Console W ith the TUI - CO Command” (page 92) • “ Accessi[...]

3. Click Sign In . The Status Summary page ( Figure 3-20 ) displays after login. Figur e 3- 20 Status Summary P age Function T abs Naviga tion Bar Disp lay Scre en 1. Select the W eb interface functions by clicking the Function tabs at the top of the page. Each function lists options in the Navigation Bar on the left side of the page. 2. Click an o[...]

Acce ssing the Hos t Cons ole W ith vKVM - Integr ated Remo te Co nsole For information on how to access the host console using the vKVM feature through the Integrated Remote Console (IRC), see the HP Integrity Integrated Lights-Out 2 Management Processor Operations Guide . Acce ssing the Ho st Co nsole w ith the SMASH SM CLP For information on how[...]

T abl e 3- 1 4 P ow er States DC V oltage Applied AC V oltage Applied P owered On With the iL O 2 MP PC Command; or Fr ont P anel P ow er Button Pressed P ower Cable Plugged into Receptacle P ower States No Y es No Y es Standby power Y es Y es Y es Y es Full power No No No No Off NO TE: If the power restore feature is set to Always On through the i[...]

Figur e 3- 2 1 rx36 00 P ower Button Po w e r B u t t o n 3. Start the operating system. For more information see the operating system documentation. P o w er ing Off the Serv er P ower off the serv er using the following methods: • iLO 2 MP PC command • P ower button P ow ering Off the S erver U sing the iL O 2 MP T o power off the server usin[...]

• “Integrated RAID” (page 96) • “HP 8 Internal P ort SAS HBA (SAS Controller)” (page 96) • “MPTUTIL Utility” (page 96) • “DR VCFG Utility” (page 98) • “CFGGEN Utility” (page 106) • “Smart Array P400, P600 and P800 Controllers” (page 109) • “SAUPDA TE Utility” (page 110) • “EBSU Utility” (page 113) •[...]

1. Insert the HP IPF Offline Diagnostics and Utilities CD in the drive and boot to the EFI Shell. NO TE: Y ou can also download the firmw are image file and update utility from the HP W eb site at: http://www.hp.com in the Driver Downloads section. IMPORT ANT: When y ou boot the EFI enabled systems, the CD containing the utility must be in the driv[...]

running from flash and not memory . Operational state is needed to do everything else provided in the utility . F lashing BIO S and EFI Dri ver on the F irst Co ntr oller T o update the EFI driver on the first controller , follow these steps: 1. At the fs0: > prompt, enter mptutil -o -g <Bios_File> <EFI_driver_file> -c 0 . 2. At the [...]

2. T ype drvcfg -s and press Enter . Using the DR V CFG Utility The configuration utility uses several input keys ( F1 , F2 , HOME , END , and so on) that may not be supported by all terminal emulation programs. Each of these keys has an alternate key that performs the same function. Review the terminal emulation program documentation to verify whi[...]

DRV CFG Sc r eens Adapter List Screen The Adapter List screen displays when the configuration utility is first started. This screen displays a scrolling list of up to 256 SAS controllers in the system, and information about each of them. Use the arrow keys to select a SAS controller , and press Enter to view and modify the selected SAS controller&a[...]

Use the arrow keys to select RAID Properties , and press Enter to view the Select New Arra y T ype screen. T o access the following screens, use the arrow keys to select the screen, and press Enter on the appropriate field: • RAID Properties • SAS T opology • Adv anced Adapter Properties The following are the descriptions for the Adapter Prop[...]

Figur e 3- 24 Selec t New Ar ra y T ype Screen Select N e w Arra y T ype Screen The Select New Arra y T ype screen enables y ou to view an existing array or create an Integrated Mirror array of two disks, plus an optional hot spare. • T o go to the Create New Array screen, select Create IM V olume. • T o go to the View Array screen, select V ie[...]

spare per IM array is permitted. A hot spare is not required in an IM. Y ou can specify a hot spare at array creation, or any time after creation, provided the array is made up of five disks or fewer . This field is grayed out under the following conditions: • The device does not meet the minimum requirements for use in an IM array . • The arra[...]

Y ou can perform the following actions on the View Array screen: • T o view the next array , press N . • T o create a new array , press C . Array Displays the number of this array . Identifier Displays the identifier of this array . T ype Displays the RAID type. Scan Order Displays the scan order of the array . Size (MB) Displays the size of th[...]

W rg T ype Device is not compatible for use as part of an IM array . T oo Small Disk is too small to mirror existing data. Max Dsks Maximum # of disks allowed for this type of Array reached and/or Maximum # of total IM disks on a controller reached. No SMART Disk doesn't support SMART , cannot be used in an RAID array . W rg Intfc Device inter[...]

Delete Arra y T o perform the deletion of the currently displayed IM array , press Enter on Delete Array . The screen prompts you to ask if y ou w ant to perform this action. Press Y for yes and N for no. Identifier Displays the identifier of this array . T ype Displays the RAID type. Scan Order Displays the scan order of the array . Size (MB) Disp[...]

CFGGEN Ope rati on The cfggen command is not case sensitive. Y ou can enter cfggen commands and parameters in uppercase, lowercase, or a mixture of the two. Use the following conv entions in the command descriptions: • T ext in italics must be entered exactly as shown on the command line • T ext surrounded by <> must be replaced with a re[...]

to a volume that only uses 9 GB of capacity on each disk driv e, the remaining 27 GB of capacity on the disk drive is unusable. The disk identified by the first SCSI ID on the command line is assigned as the primary disk drive when creating an IM v olume. If the SAS controller is allow ed to resync the disk drives, the data on the primary disk driv[...]

than or equal to the capacity of the smallest disk in the logical driv e. An easy w ay to verify this is to use the DISPLAY command. CA UTION: See “Rules for creating IM v olumes and hot spare disks” (page 107) . Smart Arr ay P4 00, P6 00 and P800 C ontr ollers The following information is provided to assist you in configuring the Smart Array P[...]

6. P ower on the enclosure. 7. P ower on the serv er . S AS Ca ble P art Numbers If you require additional cables, order them by the option kit number listed in T able 3-16 . T abl e 3- 1 6 SA S Cable P art Numbers Cable Assembly Number Option Kit Number Cable Length 361317-001 389664-B21 1.0 m (3.3 ft.) 361317-002 389668-B21 2.0 m (6.6 ft.) 361317[...]

• LIST • UPDATE • UPDATE all • HELP or ? L ist Use LIST to display all detected Smart Array controllers along with the active firmware v ersions. fs0: > saupdate LIST ************************************************************* Smart Array Offline Firmware Update Utility Version: 1.04.12.00 (C) Copyright 2004 Hewlett Packard Development[...]

The example below shows the command to update all controllers for which the firmw are image file applies. The controllers for which the firmw are image is not applicable are skipped. In this example, the Smart Array P600 controller is updated, and the Smart Array 5300 is skipped: fs0: > saupdate UPDATE all CYBORG234.BIN Replace CYBORG234.BIN wit[...]

EB SU Utility The EFI-based Setup Utility (EBSU) provides an easy-to-use interface for flashing firmware, partitioning the hard disk, installing diagnostic tools, configuring storage controllers, and running other EFI utilities. NO TE: Y ou can use EBSU to update firmware for many different devices in the system. A Smart Array Controller is shown a[...]

7. Use the down arrow key to scroll down to the Smart Array Controller item in the list. 8. Press Enter to display detailed information about the device. Figur e 3- 27 EBSU Maintain F irmw are Screen EBSU displays the firmw are update screen for the selected device. • The version number in the first column (ROM Firmw are V ersion) is the one curr[...]

NO TE: The utility does not allow y ou to flash the firmw are if the installed version is the same or higher than the version on the Smart Setup media. 10. Use the tab key to scroll down into the De vice section and highlight the device name. 11. Press Enter to select the device (this puts an “X” inside the box on the left side of the device na[...]

T abl e 3- 1 7 ACU and ORCA Supported F eatures and Pr ocedures (continued) ORCA ACU Supported Procedures Y es Y es Creation and deletion of arrays and logical driv es Y es Y es Assignment of RAID level No Y es Sharing of spare drives among sev eral arrays No Y es Assignment of multiple spare drives per array No Y es Setting of stripe size No Y es [...]

2. Use the Arro w keys, Spacebar , and T ab to navigate around the screen and set up the logical drive, including an online spare drive if one is required. NO TE: Y ou cannot use ORCA to configure one spare drive to be shared among sev eral arrays. Only ACU enables you to configure shared spare driv es. 3. Press Enter to accept the settings. 4. Pre[...]

server . Error messages are displayed on local and remote consoles. System history (console, event, and history logs) is available through the iLO 2 MP , and is accessed through the console. Additional information about troubleshooting is available in the HP Integrity rx3600 User Service Guide included on the CD provided with the serv er . Offline [...]

EFI Menu is No t A v ailable If you cannot access the EFI from either the main disk partition or the CD, use the following tools to help solve the problem: • Front panel LEDs • iLO 2 MP — Console messages — System ev ent logs (SEL) Oper ating S y stem Doe s Not Boot If the operating system does not boot, but y ou are able to reach the EFI f[...]

4. Replace the hard drive backplane. 5. Replace the SAS core I/O card. Co nsole Pr oblems Console problems during installations can be caused by faulty interconnections. If y ou are experiencing monitor , keyboard, or mouse problems, follow these steps: 1. Check the monitor controls. Adjust contrast and brightness as required. 2. Inspect all power [...]

keys created by the TPM encapsulate system application encryption keys to provide an additional layer of security for sensitiv e system data. The fundamental capabilities of the TPM include: • Platform authentication • Sensitive information protection • Data integrity • System priv acy IMPORT ANT: Y ou must run the supported v ersion of the[...]

122[...]

4 Booting and Shu tting Do w n the Oper ating S y st em This chapter covers procedures for booting and shutting down operating systems on entry class HP Integrity servers. HP supports the following operating systems: • HP-UX 11i V ersion 2 (B.11.23) • HP Open VMS I64 • Microsoft W indows Server 2003 • Red Hat Enterprise Linux 4 • SuSE Lin[...]

• T o set Windows boot options see “ Adding Microsoft Windows to the Boot Options List” (page 132) • T o set Linux boot options see “ Adding Linux to the Boot Options List” (page 135) T o manage the boot options list for each system, use the EFI Shell, the EFI Boot Configuration menu, or operating system utilities. At the EFI Shell, the[...]

NO TE: The operating system installer automatically adds an entry to the boot options list. T o add an HP-UX boot option when logged in to HP-UX, use the setboot command. For more information see the setboot (1M) manpage. T o add an HP-UX item to the boot options list from the EFI Shell, follow these steps: 1. Access the EFI Shell environment. a. L[...]

1. Access the EFI Boot Manager menu for the system on which you w ant to boot HP-UX. a. Log in to the iLO 2 MP and enter CO to select the system console. b. Confirm that you are at the EFI Boot Manager menu. If you are at another EFI menu, select Exit from the submenus until you return to the screen labeled EFI Boot Manager . 2. At the EFI Boot Man[...]

Shell> fs0: fs0:> hpux (c) Copyright 1990-2002, Hewlett Packard Company. All rights reserved HP-UX Boot Loader for IA64 Revision 1.723 Press Any Key to interrupt Autoboot efihpuxAUTO ==> boot vmunix Seconds left till autoboot - 9 5. Exit the console and iLO 2 MP interfaces when finished using them. Press Control-B to exit the system co[...]

loading symbol table loading System Directory(boot.sys) to MFS .... loading MFSFILES Directory(bootfs) to MFS ...... Launching /stand/vmunix SIZE: Text:25953K + Data:3715K + BSS:3637K = Total:33306K Console is on a Serial Device Booting kernel... 6. Exit the console and iLO 2 MP interfaces when finished using them. a. Press Control-B to exit the sy[...]

2. Issue the shutdown command with the appropriate command-line options. The command-line options you specify dictate the w ay in which HP-UX shuts down, and whether the system is rebooted. • T o shut down HP-UX and halt (power off ) the system, issue the shutdown -h command. T o reboot a halted system power on the system using the PC command at [...]

bcfg boot mv #a #b Move the item number specified by #a to the position specified by #b in the boot list. bcfg boot add # file.efi "Description" Add a new boot option to the position in the boot options list specified by #. The new boot option references file.efi and is listed with the title specified by Description. For example, bcfg boo[...]

1. Access the EFI Shell environment for the system on which y ou w ant to boot HP OpenVMS. a. Log in to the iLO 2 MP and enter CO to select the system console. b. Confirm that you are at the EFI Boot Manager menu (the main EFI menu). If you are at another EFI menu, select Exit from the submenus until you return to the screen labeled EFI Boot Manage[...]

3. At the OpenVMS DCL command element prompt issue the @SYS$SYSTEM:SHUTDOWN command and specify the shutdown options in response to the prompts. For example: > @SYS$SYSTEM:SHUTDOWN SHUTDOWN -- Perform an Orderly System Shutdown on node RSNVMS How many minutes until final shutdown [0]: Reason for shutdown [Standalone]: Do you want to spin down th[...]

NO TE: Y ou must only initiate this loader from the EFI Boot Menu, not from the EFI Shell. 3. List the contents of the EFIMicrosoftWINNT50 directory to identify the name of the W indows boot option file ( Boot00nn ) that you want to import into the system boot options list. fs0:> ls EFIMicrosoftWINNT50 Directory of: fs0:EFIMicrosoftWINN[...]

4. Once Windows begins loading, w ait for the Special Administration Console (SAC) to become av ailable. The SAC interface provides a text-based administration tool that is available from the system console. For example. Loading.: Windows Server 2003, Datacenter Starting: Windows Server 2003, Datacenter Starting Windows... *************************[...]

See the help shutdown W indows command for details. T o shutdown Windows from the command line, follow these steps: 1. Log in to W indows running on the system that you w ant to shut down. For example, access the system console and use the SAC interface to start a command prompt, from which you can issue W indows commands to shut down the system. 2[...]

1. Access the EFI Shell. a. Log in to the iLO 2 MP and enter the CO command to access the system console. b. Confirm that you are at the EFI Boot Manager menu (the main EFI menu). If you are at another EFI menu, select Exit from the submenus until you return to the screen with the EFI Boot Manager . c. Select the EFI Shell to access the EFI Shell e[...]

2. T o load the Red Hat Enterprise Linux operating system at the EFI Boot Manager menu, select its entry from the list of boot options. 3. Selecting a Linux entry from the boot options list boots the operating system using ELILO.EFI loader and the elilo.conf file. Booting R ed Hat Enter pris e Lin u x fr om the EFI Shell 1. Access the EFI Shell. Fr[...]

4. Allow the ELILO.EFI loader to proceed with booting the SuSE Linux kernel. By default, the ELILO.EFI loader boots the kernel image and options specified by the default item in the elilo.conf file. T o interact with the ELILO.EFI loader, interrupt the boot process, for example, type a space at the ELILO boot prompt. T o exit the loader , use the e[...]

5 T r ou bleshoo ting This chapter provides preferred strategies, procedures, and tools for troubleshooting rx3600 server error and fault conditions. This chapter addresses the following topics: • “Methodology” (page 139) • “T roubleshooting T ools” (page 147) • “Errors and Reading Error Logs” (page 154) • “Supported Configura[...]

NO TE: The Front P anel Health LEDs will be flashing amber with a w arning indication, or flashing red with a fault indication. — System Alert on console? — Analyze the alert by using the system ev ent log (SEL), to identify the last error logged by the server . Use the iLO 2 MP commands to view the SEL, using either the iLO 2 MP’ s serial te[...]

would prefer to start by examining the logs, y ou can go directly to the subsection entitled “Errors and Reading Error Logs” (page 154) . T able 5-1 lists the troubleshooting entry points. T abl e 5- 1 Tr oubleshooting Entry P oints Subsection or Location Entry P oint “T roubleshooting T ools” (page 147) Front panel/Diagnostic panel LEDs ?[...]

NO TE: The Unit Identifier (UID)/Locator LED has not been included in T able 5-2 , because it is not used directly for troubleshooting rx3600 serv ers. Howev er , indirectly , it can provide system information; for example, when it is blue, the BMC is working. The INIT Button, a momentary switch with pinhole access, used to cause a system INIT or T[...]

T abl e 5-3 Basic Entr y Class T r oubleshooting Action Condition Step Nothing is logged for this condition. 1. For new server installations, review the install procedures. 2. V erify that the power cords are connected to both the pow er supplies and to the ac receptacles. 3. V erify that acpower , at the proper ac voltage lev els, is available to [...]

T abl e 5-3 Basic Entr y Class T r oubleshooting (continued) Action Condition Step A warning or critical failure w as detected and logged, while booting or running system firmware (system health is flashing amber , internal health is flashing amber , external health is steady green, and power is steady green). 1. Check the Diagnostic LED panel to i[...]

T abl e 5-3 Basic Entr y Class T r oubleshooting (continued) Action Condition Step Nothing may be logged for this condition (system health is off, internal health is steady green, external health is steady green, and power is steady green). 1. Examine the state of the three LEDs, located in the back left corner of the chassis, visible through the p[...]

T abl e 5- 4 Adv anced Entry C lass T roubleshooting Action S ymptom/Condition Step System event logging has stopped due to a presumed BMC malfunction (system health is steady green, internal health is steady green, external health is steady green, and power is steady green). 1. Examine the console messages for any EFI errors or warnings about BMC [...]

T abl e 5- 4 Adv anced Entry C lass T roubleshooting (continued) Action S ymptom/Condition Step Front panel LEDs indicate that the server detected a fatal error that it cannot recover from using OS recov ery routines (system health is flashing red, internal health is steady green, external health is steady green, and power is steady green). 1. Capt[...]

The health LEDs are driven by the BMC; the System P ower LED is driv en solely by hardw are. BMC code determines the state of the Internal and External Health LEDs. The iLO 2 MP code, examining incoming events using its event dictionary , determines the state of the System Health LED. Exter nal Health LED The front panel External Health LED indicat[...]

T abl e 5- 7 Internal Health LED States State Flash Rate LED Color Health is good on all internal CRUs or system is off. Off Off Health good on all internal CRUs, and system firmware has passed BOOT_START . Steady Green An internally accessible CRU failed. The system is on or in standby mode. Check the Diagnostic Panel or internal system LEDs. 1 Hz[...]

T abl e 5- 1 0 VFP S ystem Health Description State LED Color None. Off The OS is booting or running. Green W arning or critical fault. Check the logs for details. Flashing amber Fatal fault. The system crashed or cannot boot. Check the logs for details. Flashing red Unit Identif ier B utton/LED The UID Button/LED enables y ou to identify a specifi[...]

T abl e 5- 1 1 Diagnostics P anel LED States Definition Flash Rate LED Color CRU health is assumed good. Off Off CRU health last known to be bad. Steady Amber Cu stome r Replacea ble Unit Health LEDs In addition to the front panel diagnostic LEDs, CRUs provide additional diagnostic LEDs. CRU LED order and layout is product dependent. NO TE: If mult[...]

information necessary to perform a particular task. Y ou must have the appropriate license to run expert tools. Online Support T ool A v ailability Online diagnostics are included in the HP-UX OE media, and are installed by default. Online Support T ools L ist The following online support tools are available on HP-UX 11i v2 systems. In some cases, [...]

T abl e 5- 1 3 Of fline Support T ools List (continued) Functional Area Offline T ool Disk test utility (non-destructive) DISKUTIL Data copy utility COPYUTIL Disk expert utility DISKEXPT I/O diagnostics launch facility (Executes third party diagnostics and runs BIST , if available.) IODIAG Core I/O diagnostic CIODIAG2 Card-specific I/O diagnostics/[...]

Hardw are monitors are av ailable on the HP-UX OE to monitor the following components: • Chassis, fans, and environment • CPU monitor • UPS monitor • FC hub monitor • FC switch monitor • Memory monitor • Core electronics components • Disk drives • High av ailability disk array NO TE: No SysFaultMgmt WBEM indication provider is cur[...]

NO TE: Y our terminal console must be able to connect to the iLO 2 MP . 1. Login to the console with proper username and password. NO TE: The default operator login and passw ord are as follows: login = password = oper . 2. Enter cl to display the console history log. The log displays console history from the oldest event to the new est event. 3. E[...]

Figur e 5-3 r x3 600 with P CI/PCI- X I/O S ystem Block Diagram 156 T roubleshooting[...]

Figur e 5- 4 r x3 600 with P CI/PCI- X/PCIe I/O Sy stem Block Diagram There are two types of CRUs in the rx3600 server: externally accessible CRUs (eCRUs) and internally accessible CRUs (iCRUs): The following are the eCRUs in the rx3600 serv er: • Bulk power supply 1 and 2 1 • Console device • P ower cords • Modems/UPS • DVD and 2.5 HDDs [...]

• FP and Diagnostic LED board • HBAs (optional) • I/O VRM • Cooling Fans 1-3 1 • Midplane board • Interconnect board S ys tem Build-U p T r ouble shooting Pr ocedur e If the system powers on and remains pow ered on, but does not enter into or pass POST or does not boot to the EFI menu, follow these steps: 1. Remove the ac pow er cord fr[...]

Each physical CPU core contains logic to support two physical threads. This results in up to eight physical threads, or the equivalent of 8 logical CPUs, when two processor modules are installed and enabled in rx3600 servers. The operating system kernel attaches one or more softw are processes to each available thread. In multiple processor serv er[...]

T abl e 5- 1 5 Proces sor Events that L ight Diagnostic P anel LEDs (continued) Notes Source Cause IPMI Ev ent Diagno stic LEDs P ower P od voltage is out of range ( too low). BMC V oltage on the FRU is inadequate. Type 02h, 02h:07h:03h VOLTAGE_DEGRADES_TO_NON_RECOVERABLE Processors V oltage on the FRU is inadequate. BMC V oltage on the FRU is inad[...]

in both memory cells 0 and 1. A 24 DIMM memory carrier provides tw o 12-DIMM memory boards that hold four , eight, or twelve DIMMs in both memory cells 0 and 1. All three versions of memory expanders must hav e their memory DIMMs installed in groups of four , known as a quad. DIMM quads of different sizes can be installed in any physical rank on al[...]

T abl e 5- 1 7 Memor y Subs ystem E vents that Light Diagnostic P anel LEDs Notes Source Cause I P MI Events Diagnostic LEDs A voltage on the memory expander is out of range (likely too low) BMC V oltage on memory board is inadequate. Type 02h, 02h:07h:03h VOLTAGE_DEGRADES_TO_NON_RECOVERABLE Memory Carrier Light all DIMM LEDs in rank 0 of cell 0 SF[...]

T abl e 5- 1 8 Memor y Subs ystem E vents that May L ight Diagnostic P anel LEDs (continued) Notes Source Cause I P MI Events Diagnostic LEDs 24 or 48 slot memory carrier . SFW DIMM mismatch was found within a quad of DIMMs. Type E0h, 795d:26d MEM_DIMM_QUAD_MISMATCH DIMMs 8 slot memory carrier . SFW DIMM mismatch was found within a pair of DIMMs. T[...]

Figur e 5-6 24-DI MM Memor y Carr ier Board Slot IDs 0C 1C 2C 0D 1D 2D 0A 1A 2A 0B 1B 2B T r oublesh ooting rx3 6 00 SB A The rx3600 server shares a common I/O backplane that supports a total of 10 PCI slots. Slots 1-2 on rx3600 systems with only one core I/O SAS card are for customer use. Slots 2-10 are used for core I/O functions on rx3600 system[...]

P ower supply CRU failures are identified visually by a single green LED that is turned off when one or both of the pow er supplies fail. Pow er supply failures are also logged as IPMI events by voltage sensor logic and identified as pow er supply CRU failures on the front LED panel. The I/O VRM CRU, located beside the core I/O board CRU, provides [...]

NO TE: For high av ailability and safety reasons, the power LED is run directly from the pow er rails, not under firmw are control. P o w er Suppl y P ow er LED There are 1 Hz flashing green POWER LED (PWR) located on each pow er supply , which indicate that ac power is applied to the power supply , and that housekeeping voltages are av ailable in [...]

T abl e 5- 22 Cooling Subs ystem E vents that Light Diagno stic P anel LEDs Notes Source Cause IPMI Events Diagnostic LEDs Replace the fan. BMC The fan has failed or is degrading. Type 02h, 0Ah:07h:01h COOLING_UNIT_WARNING Fans (1-3) Replace the fan. BMC The fan has failed and no longer meets minimum cooling requirements. Type 02h, 0Ah:07h:02h COOL[...]

T abl e 5- 24 I/O Card E vents that May Light Diagno stic P an el LEDs Notes Source Cause IPMI Events Diagnostic LEDs O/S does not boot. The system displays the following EFI error message: “I/O configuration exceeded” SFW A non hot plug I/O slot’ s power consumption increases the total I/O power consumption beyond the supported limit Type E0[...]

T abl e 5- 24 I/O Card E vents that May Light Diagno stic P an el LEDs (continued) Notes Source Cause IPMI Events Diagnostic LEDs SFW PCIe link failed to train Type E0h, 7346d CC_IODISC_LBA_LINK_TRAIN_ERR I/O card SFW PCIe link is not running at maximum capable bandwidth Type E0h, 7356d IO_PCIE_LINK_SUBOPTIMAL I/O card T able 5-25 and list the PCI [...]

T abl e 5- 26 P CI/PCI- X/PCIe Slot-Rope-ACPI P aths (continued) Logical A CPI P ath OLARD Phy sical Rope # Phy sical Slot # Acpi(HWP0002,PNP0A03,0)/Pci(4|*) No 0 XX Core I/O VGA (optional) Acpi(HWP0002,PNP0A03,400)/Pci(1|*) No 8 1 Fast core storage at 66 MHz. Acpi(HWP0002,PNP0A03,400)/Pci(2|*) No 8 2 Fast core LAN at 66 MHz. Acpi(HPQ0002,PNP0A08,6[...]

Press and release the reset button quickly to soft reset the iLO 2 MP . Press the reset button and hold it for more than four seconds to hard reset the iLO 2 MP . A hard reset returns user-specified v alues to factory default values. The following v alues are reset: • Serial terminal baud settings • User names and passwords Manageab ilit y S ta[...]

4. If the activity LED on a disk driv e does not illuminate during the boot cycle, the disk drive may be installed incorrectly or its lightpipes may be damaged. Check the lightpipe on the disk driv e as follows: a. Remove the disk driv e. b. Inspect the lightpipes for damage. If a lightpipe is damaged, contact HP . CA UTION: The lightpipes are frag[...]

Booting T able 5-31 displays the normal boot process, as reflected in changes to front panel LED states. T abl e 5-3 1 Normal Boot Proces s LED States S ystem P ower State Diagnostic P an el P ower External Health Internal Health S ystem Health Step No ac power to the system. Off Off Off Off Off 1 System is shut down, but ac power and standby pow e[...]

F irm w ar e The system has three sets of firmware installed: • System firmw are • BMC firmw are • iLO 2 MP firmw are All firmw are must be from the same release. Independent updates are not supported. Details about a specific release are available in the Release Notes. Firmw are updates are av ailable from http://www.hp.com under “Support [...]

integrated remote console feature for redirecting the VGA is only supported on the W indows OS. For instance, by default HP-UX is configured to use text/serial as a console, using the iLO 2 MP as its console device. The iLO 2 MP provides this text/serial console through the iLO 2 MP LAN, and through the RS-232 console RS-232 port on the core I/O bo[...]

Online Support T o contact HP Customer Support online, see the W orldwide Limited W arranty and T echnical SupportGuide or visit us at http://www.hp.com/go/bizsupport . On the web site, enter the serv er model number (rx3600) in the search field. The following information is av ailable on this W eb site: • Softw are and firmw are updates • The [...]

6 R emo v ing and Replac ing Serv er C ompo nents This chapter describes safety information, required service tools, accessing the server , and the remov al and replacement of hardware components for the HP Integrity rx3600 server . This chapter addresses the following topics: • “Installing the Latest V ersion of the Firmware” (page 120) • [...]

Saf ety Inf ormati on Use care to prevent injury and equipment damage removing and replacing serv er components. V oltages can be present within the server . Many assemblies are sensitive to damage by electrostatic discharge (ESD). Follow the safety conventions listed below to ensure safe handling of components, to prevent injury , and to prevent d[...]

Hot-P luggable C omponen ts A component is defined as hot-pluggable if y ou can remove it from the chassis while the serv er remains operational. Softw are intervention is required prior to removing a hot-pluggable component. NO TE: Hot-pluggable components are marked with red touch points. The following are hot-pluggable components: • Disk drive[...]

http://h18004.www1.hp.com/products/servers/proliantstorage/bcs-rackandpower/information_library.html W ARN ING! Ensure that all anti tip features are employed (front and rear anti tip feet installed; adequate ballast properly placed; and so on) are employ ed prior to extending the server from the rack. Extending the S erver f r om the R ac k NO TE:[...]

Figur e 6 - 2 Ser ver in P edestal Kit 2 1 P edestal Kit Feet Finger Grip R emo ving and R eplac ing the T op C o v er Access to internal components require moving the locked top serv er cover in both standalone and pedestal-installed environments. NO TE: When the top cov er is open or removed, the chassis fan units increase to high speed to assist[...]

NO TE: The cov er release lever also disengages the memory carrier assembly cov er for remov al. Y ou can have the memory carrier assembly cover in place while servicing any components except for the memory carrier assembly and the processor board assembly . 4. Slide the cover tow ard the rear of the server until the tabs release from the slots in [...]

NO TE: When the memory carrier assembly cov er is open or removed, the chassis fan units increase to high speed to assist cooling. When the top cov er is replaced at the end of the operation, the chassis fans return to normal speed. R emo v ing the Memory Car r ier As sembl y Co v er T o remove the memory carrier assembly cover , follow these steps[...]

1. P osition the cover onto the opening abov e the memory carrier assembly . 2. Slide the cover tow ard the right side of the server until it is flush with the center chassis w all. 3. Slide the top cover forw ard until it is flush with the front of the chassis; push firmly . 4. Push the cover release lev er down into the latched position ( Figure [...]

4. Pull the fan straight up and out of the chassis. CA UTION: T o prevent serv er components from overheating, replace the fan within 20 seconds. Failure to observe this caution results in the server automatically shutting down to prevent an ov ertemperature condition. Figur e 6 -5 Remo ving and Replacing a Hot- S wappable Chassis Fan Unit Fan Unit[...]

When the fan is functioning normally , the LED is off. • • If the fan fails, the LED is lit. 3. Replace the server top cov er . See “Replacing the T op Cover ” (page 182) . R emo ving and R eplac ing a Hot-S w appable P o w er Suppl y The server can hav e one or tw o hot-swappable pow er supplies. These pow er supplies are located at the re[...]

Figur e 6 -6 Remo ving and Replacing a Hot- S wappable P ow er Supply P0 P1 Rear Chassi s V iew R eplac ing a Hot-S wa ppable P o w er Suppl y T o replace a hot-swappable pow er supply , follow these steps: 1. Remove the metal filler panel. 2. Support the new power supply with both hands, and slide it into the empty slot until it clicks into place [...]

R emo ving and R eplac ing a Hot-S w appable Disk Dr i v e F iller Disk drive fillers are installed for all slots that do not contain a disk drive. IMPORT ANT: For cooling purposes, alw ays leave disk driv e fillers in slots that do not contain a disk drive. R emo v ing a Hot-S wa ppable Disk Dr i v e F iller T o remove a hot-sw appable disk drive [...]

2. Pull gently until the hot-pluggable disk drive slides out of the chassis. Figur e 6 - 7 Remov ing and Replacing a Hot-P luggable Disk Driv e Front chas sis View Extractio n handle Release T ab Extraction Handle Rota tion NO TE: For cooling purposes, alw ays leav e disk drive fillers in slots that do not contain a disk drive. Disk Dr i v e Load O[...]

8th drive load in bay 1 CA UTION: Drives are loaded in the factory , starting with number 8, working from right to left and bottom to top. If you hav e never changed y our SAS configuration before, y ou can safely move SAS devices downw ards as a block. If you hav e bays 6, 7, and 8 occupied y ou can move them down to bays 1, 2, and 3 without havin[...]

by preventing inadv ertent contact between cards during the replacement, addition, or remov al of a card. W ARN ING! Ensure that the system is powered off and all power sources hav e been disconnected from the server prior to performing this procedure. V oltages are present at various locations within the serv er whenever an ac power source is conn[...]

Figur e 6 -9 PCI/P CI- X/PCIe Card Di vider Remo val and R eplacement Card Divider Locking T abs Card Divider Handle Front Of Chassis Rear Of Chassis R eplac ing a P CI/P CI-X/P CIe Car d Div ider T o replace a PCI/PCI-X/PCIe card divider , follow these steps: 1. Insert the PCI/PCI-X/PCIe card divider locking tabs into the slots on the I/O board as[...]

• “Online Replacement (OLR)” (page 199) Describes the replacement of a PCI/PCI-X/PCIe card without pow ering down the server . This action requires suspending the associated driv er . The existing driver for the old card must be compatible with the new card. CA UTION: If you are performing OLR on HP-UX 11i v ersion 1 (and later), the card you[...]

2 Slot 2 10 Slot 10 6 Slot 6 7 Slot 7 3 Slot 3 11 Core I/O Board Slot 12 8 4 PCI/PCI-X/PCIe Card Dividers Slot 8 Slot 4 P CI/P CI-X/P CIe Co nfi gur atio ns This section contains the following topics: • “PCI/PCI-X IOBP” (page 194) • “PCI/PCI-X/PCIe IOBP” (page 196) • “Shared Slots” (page 197) P CI/PCI- X IOBP The following describ[...]

T abl e 6- 1 PCI/P CI- X I/O P aths (continued) EFI Dev ice P ath HP -UX Dev ice P ath Location (as vie wed from rear of chassis) Function with P ath Slot Acpi(HWP0002,700)/Pci(1*) 0/7/1/* 3rd from left (public) I/O with 266 MHz/ 64 bit PCI-X card 3 Acpi(HWP0002,300)/Pci(1*) 0/3/1/* 4th from left (public) I/O with 266 MHz/ 64 bit PCI-X card 4[...]

T abl e 6- 1 PCI/P CI- X I/O P aths (continued) EFI Dev ice P ath HP -UX Dev ice P ath Location (as vie wed from rear of chassis) Function with P ath Slot Acpi(HWP0002,0)/Pci(1*) 0/0/1/* Right-most special slot (priv ate) Core I/O iLO 2 MP Core I/O board Acpi(HWP0002,0)/Pci(2*) 0/0/2/* Right-most special slot (priv ate) Core I/O USB Acpi(HWP0[...]

T abl e 6- 2 PCI/PCI- X/PCIe I/O P aths EFI Dev ice P ath HP -UX Dev ice P at h Location as vie wed from rear of chassis Function Associated with P at h Slot Acpi(HWP0002,PNP0A03,400)/Pci(1|*) 0/4/1/* Left-most slot ( nearest to power supply) SAS core I/O card 1 Acpi(HWP0002,PNP0A03,400)/Pci(2|*) 0/4/2/* 2nd from left Dual port Gigabit LAN (core I/[...]

1. If there is a PCI-X 66 MHz card in slot 7, and y ou hot-plug a PCI 33 MHz card into slot 8, the operation fails. The new PCI 33 MHz card does not initialize and the slot pow ers down because you cannot change bus speed during hot-plug operations. The new card has a slower bus speed than the current card. NO TE: If the server is rebooted in this [...]

3. Select an empty slot that is appropriate for the card you are installing. See “PCI/PCI-X/PCIe Configurations” (page 194) for more information. CA UTION: Do not accidentally push the manual retention latch (MRL) of a powered-on, occupied slot; this automatically cuts off the power for that slot. 4. Open the MRL. a. Press the indentation on th[...]

3. Deactiv ate the PCI/PCI-X/PCIe card and slot. a. Press the red attention button located on the MRL of the appropriate slot, and the pow er LED starts to blink. b. W ait until the power LED goes from blinking to steady off. NO TE: After pushing the attention button, y ou have fiv e seconds to cancel the operation by pushing the attention button a[...]

R emo v ing a P CI/P CI-X/P CIe Car d Offline Observe the following w arning and cautions before performing an offline removal of a PCI/PCI-X/PCIe card. W ARN ING! Ensure that the system is powered off and all power sources hav e been disconnected from the server prior to performing this procedure. V oltages are present at various locations within [...]

6. Remove the PCI/PCI-X/PCIe bulkhead filler . 7. Insert the PCI/PCI-X/PCIe card into the empty slot, and use firm, ev en pressure to seat the card in the slot. CA UTION: Ensure that you fully seat the card into the slot, or the card can fail after power is reapplied to the slot. 8. Connect all internal and external cables to the PCI/PCI-X/PCIe car[...]

Figur e 6 - 1 1 D VD Dri ve Remo val and R eplacement DVD Release Hole Front C hassis View R eplac ing the D VD Dr i v e T o replace a DVD drive, follow these steps: 1. Insert the DVD drive, and push it straight into the driv e bay until it clicks into place ( Figure 6-11 ). 2. Reconnect the power cables and power on the serv er . See “P owering [...]

W ARN ING! Ensure that the system is powered off and all power sources hav e been disconnected from the server prior to performing this procedure. V oltages are present at various locations within the serv er whenever an ac power source is connected. This voltage is present ev en when the main pow er switch is in the off position. Failure to observ[...]

NO TE: The extraction handles latch into the open position with an audible click. 6. Pull the extraction handles to lift the memory carrier assembly out of the chassis ( Figure 6-12 ). NO TE: T o avoid damage to the extraction handles, HP recommends rotating the handles inw ard and snapping them into the locked position when servicing the system DI[...]

NO TE: Assembly side 0 is on the left, and assembly side 1 is on the right as view ed from the front of the chassis. 3. Slide the memory carrier assembly into the chassis until it begins to seat into the socket located on the processor board. CA UTION: Do not apply excessive force when closing the extraction handles and seating the memory carrier a[...]

NO TE: T o avoid damage to the memory carrier extraction handles, HP recommends rotating the handles inw ard and snapping them into the locked position when servicing the system DIMMs or any time the carrier is out of the chassis. Before replacing the memory carrier , press the button to release the extraction handles. Use the handles to replace th[...]

Figure 6-14 shows the memory carrier with the side cov er removed. Figur e 6 - 1 4 Memor y Carr ier Assembly w ith Side Cov er Remov ed 4-D IMM Me mory Ret aining Slot Board Ret aining Slot Memory Installati on Co nv entions Before installing memory , read and understand the following memory installation conventions: • “Supported DIMM Sizes and[...]

T abl e 6-5 Supported M emory Configurations Maximum Memory Configuration Minimum Memor y Configuration Memory Boards Installed Memory Carrier T ype 32 GB (four pairs: eight 4 GB DIMMs) 2 GB (one pair: two 1-GB DIMMs) T wo 4-DIMM memory boards 8-DIMM memory carrier (standard) 96 GB (six quads: 24 X 4 GB DIMMs) 2 GB (one quad: four 512 MB DIMMs) T w[...]

Figur e 6 - 1 5 8-DIMM M emory Carrier Boar d Slot IDs 0A 1A 0B 1B 2 4 -DIMM M emory Carrier Load Or der The 24-DIMM memory carrier has two sides labeled side 0 and side 1, each of which contain a memory board. The 24-DIMM memory carrier can contain up to six quads of memory . DIMM quads are loaded in order of size from largest to smallest capacity[...]

Figur e 6 - 1 6 24-DIMM M emory Carrier Board Slot IDs 0C 1C 2C 0D 1D 2D 0A 1A 2A 0B 1B 2B Memory Loading R ules and Guidelines Use the following rules and guidelines when installing memory: • Install DIMMs in pairs in the 8-DIMM memory carrier and in quads in the 24-DIMM memory carrier . • Ensure all DIMMs within a pair or quad are identical. [...]

IMPORT ANT: The number in parenthesis indicates the order in which the quads are loaded. T abl e 6- 7 24-DI MM Memory Carrier L oading Examples Memory Carrier Side 1 Memory Carrier Side 0 Quad Slot I Ds Quad Number Example 1 2 GB (2) 2 GB (1) 0A 0B 0C 0D 0 1 GB (4) 1 GB (3) 1A 1B 1C 1D 1 512 MB (6) 512 MB (5) 2A 2B 2C 2D 2 Example 2 1 GB (2) 2 GB ([...]

NO TE: T o avoid damage to the memory carrier extraction handles, HP recommends rotating the handles inw ard and snapping them into the locked position when servicing the system DIMMs or any time the carrier is out of the chassis. Before replacing the memory carrier , press the button to release the extraction handles. Use the handles to replace th[...]

8. Install the DIMM ( Figure 6-17 ). a. Align the DIMM with the correct slot located on the memory board, and align the key in the connector with the notch in the DIMM. b. Firmly and evenly push on each end of the DIMM until it seats into the slot. c. Ensure the extraction levers are in the locked position. Figur e 6 - 1 7 Inserting DIMM into M emo[...]

R emo ving and R eplac ing the F r ont Bez el The front bezel provides server control and port access, and LED interfaces. Y ou must power off the server to remov e the front bezel. NO TE: The procedures in this section see the upper portion of the front bezel; the low er portion of the front bezel is the processor access door . R emo v ing the F r[...]

Figur e 6 - 1 8 Remo ving and Replacing the Fr ont Bezel Screw L ocations Plastic Server Label Screw Locations Front Bezel R eplac ing the F r ont Bez el T o replace the front bezel, follow these steps: 1. Align the bezel slots with the tabs on the chassis. 2. Slide the bezel from right to left to lock it into place. 3. Tilt the bezel tow ard the c[...]

R emo ving and R eplac ing the Pr ocess or Boar d Assembl y The processor board assembly holds one or two dual-core Itanium processors, it is located beneath the disk drives and memory carrier assembly in the bottom service bay . The processor board is installed onto a remov able carrier tray that is retained in the service bay by a hinged access d[...]

Figur e 6 - 1 9 Remo ving the Proces sor Board Assembl y Processor Board Asse mbly Process or Board Processor Board Assemb ly Front Chassis V iew Access Do or Assem bly Carrier Tray (Grasp Here) Proces sor Board Assembly Carr ier tray (Grasp H ere) Access Do or Release Bu tton R eplac ing the Pr ocessor Boar d Asse mbly T o replace the processor bo[...]

If the server has few er than the maximum number of dual-core processors installed, install the additional processor in the appropriate slot. W ARN ING! Ensure that the system is powered off and all power sources hav e been disconnected from the server prior to performing this procedure. V oltages are present at various locations within the serv er[...]

Figur e 6 - 20 Proces sor Board Assembl y Process or cage Handle Proc ess or Ca ge Processor Cage Closure Rot ation Module 1 Module 0 Front of Assembly 6. Open the processor cage ( Figure 6-20 ). a. Grasp the processor cage handle, and apply adequate force to rotate the handle upw ard. b. Use the handle to rotate the cage closure approximately 90 d[...]

10. Protect the processor from damage. a. Install the protective pin cov er on the processor connectors to shield the connector pins. b. Place the dual-core processor in an anti static container . Figure 6-21 shows the power connector and cable for the processor . Figur e 6 - 2 1 Processor P ower Cable Proces sor Power Cabl e Power Connector on Pro[...]

Figur e 6 - 22 Pr ocessor Alignment P osts and Lock/Unlock M echanism Lock/Unlo ck Mecha nism Alignment Post Locations Figure 6-23 shows the processor socket lock and unlock mechanism and alignment post locations. 222 Removing and Replacing Server Components[...]

Figur e 6 - 23 Proces sor Alignment Holes and Lock/Unloc k Mechanism Lock/Unlock Mechanis m Alignment Holes Installing a Dual-C or e Pr ocess or T o install a dual-core processor , follow these steps: NO TE: Prior to installing a dual-core processor into the serv er , read the following instructions carefully and see the figures in this chapter for[...]

3. Remove the memory carrier assembly cov er . See “Removing the Memory Carrier Assembly Cover ” (page 183) . NO TE: Y ou do not need to fully remove the top cov er to service this component; howev er , the top cover release lev er must be open. Y ou must remove the memory carrier because it attaches directly to the processor board. 4. Remove t[...]

16. Close the processor cage ( Figure 6-20 (page 220) ). a. Grasp the processor cage handle and rotate the cage closure inw ard tow ard the rear of the assembly until it is completely closed. b. Apply adequate force to push the handle down until it is flush with the cage. 17. Replace the processor board assembly . See “Replacing the Processor Boa[...]

3. P ower off the serv er and disconnect the pow er cables. See “P owering Off the Serv er ” (page 95) . CA UTION: The remov al and replacement of the I/O board assembly occurs through the rear of the rack for rack-installed serv ers. Carefully follow the board remov al and replacement procedures. Y ou must first perform several tasks with the [...]

Figur e 6 - 24 I/O Board Assembl y Retention Levers Rear Ch assis View Extraction Le vers In The Unlocked Position Internal USB Cable Connector 12. Pull the I/O board assembly extraction handles outw ard to unplug the I/O board assembly from the socket on the midplane board. Removing and Replacing the I/O Board Assembly 227[...]

13. Slide the I/O board assembly all the w ay out the rear of the chassis ( Figure 6-25 ). NO TE: The I/O board assembly is large. Use care when lifting it out of the server chassis. Figur e 6 - 25 I/O Board Assembl y Remo val and R eplacement Rear Ch assis View Extraction Le vers In The Unlocked Position R eplac ing the I/O Boar d Ass embly IMPORT[...]

2. Align the I/O board assembly rails with the chassis slots, and slide the assembly into the chassis until it stops against the midplane board socket ( Figure 6-25 ). 3. IMPORT ANT: Do not pinch the cable of the fan located behind the memory carrier assembly between the fan housing unit and the I/O board when sliding the board into the chassis. 4.[...]

R emo ving and R eplac ing the S y ste m Batter y The system battery is located on the I/O board assembly . Replace the battery with only an identical or equiv alent battery only . Dispose of used batteries according to the manufacturer ’ s instructions. W ARN ING! Lithium batteries may explode if mistreated. Do not recharge, disassemble, or disp[...]

Figur e 6 - 2 6 B attery Location on I/O Board 1 2 3 4 4 3 1 Core I/O Board Slot System Battery TPM 2 I/O VRM R eplac ing the S ys tem Battery 1. Insert the replacement battery into the socket on the I/O board assembly . CA UTION: Y ou must remove the I/O board assembly to service the system battery . The remov al and replacement of the I/O board a[...]

R emo ving and R eplac ing the I/O V olt age Regulat or Module The I/O voltage regulator module (I/O VRM) is a stand alone component located on the I/O board assembly that regulates voltage for I/O operations. W ARN ING! Ensure that the system is powered off and all power sources hav e been disconnected from the server prior to performing this proc[...]

Figur e 6 - 2 7 Remov ing and Replacing the I/O VRM I/O VRM Cover I/O VRM Rear Of Cha ssis Knurled Thumbscrew R eplac ing the I/O VRM T o replace the I/O VRM, follow these steps: 1. Insert the I/O VRM into the socket on the I/O board. NO TE: The I/O VRM is key ed to fit into the socket in only one direction. a. Firmly and evenly push on each end of[...]

The fundamental capabilities of the TPM include: • Platform authentication • Sensitive information protection • Data integrity • System priv acy W ARN ING! Ensure that the system is powered off and all power sources hav e been disconnected from the server prior to performing this procedure. V oltages are present at various locations within [...]

6. Grasp the TPM by the edges and lift it out of the socket on the I/O board ( Figure 6-28 ). CA UTION: Destroy the TPM after removing it from the serv er . Follow local regulations to securely destroy the TPM. Do not attempt to use the TPM in another server . Figur e 6 - 28 TPM L ocation on I/O Board 1 2 3 4 4 3 1 Core I/O Board Slot System Batter[...]

Ex ample 6 - 1 Enabling the TPM 1. Access the EFI Shell. 2. Enter info sec to display the server security settings on the screen. The TPM is disabled by default. 3. Enter secconfig to display a list of configurable security settings. 4. Enter secconfig tpm on to enable the TPM. 7. Reset the server . 8. Boot the operating system. See “Booting and [...]

and iLO 2 MP status LEDs. For more detail on the port locations and LEDs, see “Controls, Ports, and LEDs” (page 36) . W ARN ING! Ensure that the system is powered off and all power sources hav e been disconnected from the server prior to performing this procedure. voltages are present at v arious locations within the server whenev er an ac powe[...]

3. Reconnect the USB cable to the card. 4. Replace the top cover . See “Replacing the T op Cover ” (page 182) . 5. If rack installed, slide the server completely into the rack. See “Inserting the Serv er into the Rack” (page 180) . 6. Reconnect all external cables to the card. 7. Reconnect the power cables and power on the serv er . See “[...]

Figur e 6 - 29 Battery Location on the Core I/O Board Core I/O Board Battery R eplac ing the Co r e I/O Boar d Batter y T o replace the core I/O board battery , follow these steps: 1. Insert the replacement battery into the socket. NO TE: The positive terminal of the battery is designated by a + sign. Install the battery with the + sign facing up. [...]

Slots 1 and 2 are dedicated for the PCI-X core I/O cards. The LAN core I/O card is installed either in slot 2 or slot 10 depending on the configuration. PCIe SAS core I/O cards are installed in slots 3 or 4 on the PCIe I/O backplane. W ARN ING! Ensure that the system is powered off and all power sources hav e been disconnected from the server prior[...]

4. Reconnect the internal SAS cables to the card. CA UTION: When reconnecting the SAS cables, note the labeling on the channel cables. Both cables and sockets are clearly marked with the correct channel. Match each cable with the appropriate socket on the SAS core I/O card. If the cables are mismatched, the serv er operating system may not reboot. [...]

3. Replace the top cover . See “Replacing the T op Cover ” (page 182) . 4. If rack installed, slide the server completely into the rack. See “Inserting the Serv er into the Rack” (page 180) . 5. Reconnect all external cables to the card. 6. Reconnect the power cables and power on the serv er . See “P owering On the Serv er ” (page 94) .[...]

NO TE: The USB cable connector is an RJ45 connector; it is not a typical USB connector . 4. Remove the air baffle ( Figure 6-33 ). 5. Remove the clear plastic cov er . 6. Disconnect the USB cable from the connector on the display board ( Figure 6-30 ). 7. Remove the DVD drive. See “Removing the DVD Driv e” (page 202) . 8. Locate the knurled thu[...]

14. Remove the diagnostic panel light guide by squeezing the plastic tabs until they disengage from the slots on the board ( Figure 6-32 ). IMPORT ANT: Do not discard the diagnostic panel light guide. Y ou must install it onto the replacement display board. Figur e 6 -30 Display Boar d Location Knurled Thumbscrew USB Connector Diagnostic Panel Ligh[...]

Figur e 6 -3 1 Display Boar d Figur e 6 -3 2 Display Boar d Remo val and Replacement Front of Chassis L-S haped K eyway L-Shaped K eyway Connector plug s Into interconnect Boa rd R eplac ing the Displa y Boar d T o replace the display board, follow these steps: Removing and Replacing the Display Board 245[...]

NO TE: Use the guide pins on the chassis and the L-shaped keyw ays on the display board to help you with the display board replacement procedures. 1. Remove the diagnostic panel light guide protective cov er from the replacement display board ( Figure 6-30 ). CA UTION: Do not use the USB connector as a handle to replace the display board. Failure t[...]

• Thin cables and small connectors (assists with cooling and ease cable management issues) • Increased scalability (expanders enable support for thousands of SAS devices) The SAS backplane board attaches to an interconnect board that functions as a link between the midplane board and the SAS backplane board. W ARN ING! Ensure that the system is[...]

Figur e 6 -33 Air Baffle Remo val and Replacement Front of Chassis 248 Removing and Replacing Server Components[...]

Figur e 6 -34 S AS Backplan e Boar d Remov al and Replacement Release T ab Sheet M et al Brack et SAS Cable Connectors Connector Plugs Into Intercon nect Board R eplac ing the S AS Bac kplane Board T o replace the SAS backplane board, follow these steps: 1. Hold the SAS backplane board by the sheet metal bracket and guide it tow ard the front of th[...]

7. Replace the clear plastic cover . 8. Replace the top cover . See “Replacing the T op Cover ” (page 182) . 9. If rack installed, slide the server completely into the rack. See “Inserting the Serv er into the Rack” (page 180) . 10. Reconnect the power cables and power on the serv er . See “P owering On the Serv er ” (page 94) . R emo v[...]

11. Remove the interconnect board air baffle ( Figure 6-35 ). a. Insert your finger into the opening on the interconnect board air baffle and pull upward to release the air baffle from the chassis. b. Lift the air baffle out of the chassis at an angle. 12. Remove the SAS backplane. See “Removing the SAS Backplane Board” (page 247) . 13. Insert [...]

Figur e 6 -3 6 Interconnect Board Remo val and R eplacement Interconnect Board Handle Connector to Display Board Connector to SAS Backplane Board Connector to Midplane Board R eplac ing the Inte r connect Boar d T o replace the interconnect board, follow these steps: CA UTION: Handle the interconnect board carefully , or you can damage the plastic [...]

8. Replace the DVD drive. See “Replacing the DVD Driv e” (page 203) . 9. Reconnect the USB cable into the connector on the display board ( Figure 6-30 ). 10. Replace the air baffle ( Figure 6-33 ). 11. Replace the clear plastic cover . 12. Replace the top cover . See “Replacing the T op Cover ” (page 182) . 13. If rack installed, slide the [...]

1. P ower off the serv er and disconnect the pow er cables. See “P owering Off the Serv er ” (page 95) . 2. If rack installed, slide the server completely out from the rack. See “Extending the Serv er from the Rack” (page 180) . 3. Remove the top cov er . See “Removing the T op Cover ” (page 181) . 4. Remove the memory carrier assembly [...]

Figur e 6 -3 7 Midplane Board R eplac ing the Mi dplane Boar d T o replace the midplane board, follow these steps: 1. Place the midplane board onto the guide pins on the chassis w all. 2. Push straight down until the board seats onto the locking studs. 3. Use a T orx 15 driver to replace and tighten the five T orx screws attaching the midplane brac[...]

10. Replace the SAS disk drives. See “Replacing a Hot-Pluggable Disk Driv e” (page 190) . 11. Replace the display board. See “Replacing the Display Board” (page 245) . 12. Replace the DVD drive. See “Replacing the DVD Driv e” (page 203) . 13. Reconnect the USB cable into the connector on the display board. 14. Replace the air baffle. 15[...]

A C us tome r R eplaceable Units Inf ormati on This appendix provides the following information for each field replaceable unit: • Manufacturing part number • Description • Replacement part number • Exchange part number This appendix addresses the following topic: • “P arts Only W arranty Service” • “Customer Self Repair ” • ?[...]

T abl e A- 1 Customer Self Repair Information Comments Description Lev el Code Requires you to replace these parts under w arranty . No technical skills required. Level A with instructions available in the service guide Y es A Y Low to moderate technical skills required. Level B with instructions available in the service guide Optional BY High tech[...]

T abl e A- 2 CRU List (continued) Customer Self Repair Exchange P ar t Number Replacement P ar t Number Description Manufacturing P ar t Number BY n/a 409124-001 Battery cable assembly , 11.5" 408658-001 BY n/a 398648-001 Battery , BBWC, NiMH, 3.6-V (P400 & P800) 381573-001 BY n/a 398657-001 PCIe SAS RAID controller able to connect to exte[...]

T abl e A- 2 CRU List (continued) Customer Self Repair Exchange P ar t Number Replacement P ar t Number Description Manufacturing P ar t Number A Y n/a AB463-2003A Display board USB signal cable (connects to UCIO board) AB463-2003A BY n/a AB463-2005A P ower cable: internal memory fan AB463-2005A CY n/a AB463-2006A P ower cable: internal CPU fan AB4[...]

B Upgr ades This appendix address the following topics: • “I/O Backplane Upgrade” (page 261) • “Installing Core I/O Cards” (page 268) • “Processor Upgrades” (page 279) I/O Bac kplane Upgr ade I/O Bac kplane Upgr ade Ov ervi e w The HP Integrity rx3600 Server and rx6600 Serv er may be upgraded from the 10 slot PCI/PCI-X I/O backpla[...]

Figur e B- 1 OS Reinstallation F lowchart R equir ed Serv ice T ools Service of this server requires one or more of the following tools: • Electrically Conductive Field Service Grounding Kit (P/N 9300-1155) • 1/4 inch flat blade screwdriver • ACX-15 T orx screwdriver • ACX-10 T orx screwdriver Saf ety Infor mation Use care to prevent injury[...]

• If installing an assembly that is neither hot-swappable nor hot-pluggable, disconnect the power cable from the external serv er power receptacle. W ARN ING! Ensure that the system is pow ered off and all power sources are disconnected from the server prior to removing or installing server hardw are (unless you are removing or installing a hot-s[...]

T abl e B- 2 I/O B ackplane Upgrade Checklist (continued) X Action Step P ower to the EFI • V erify the serial number and model string data information copied onto the new I/O board. • Enable the TPM. • V erify the system board replacement and operation. 10 View any w arnings 11 V erify all I/O cards are recognized 12 Install the Operating Sy[...]

2. Updating the Firmw are IMPORT ANT: When performing a firmw are upgrade that contains system programmable hardw are (FPGA, EFI, PSOC, BMC), you must properly shut down any OS that is running before starting the firmw are upgrade process. SFW , iL O and BMC Follow these steps to update the SFW , BMC and iLO2 MP firmware: a. SFW , iL O and BMC Upda[...]

Back up the current TPM settings. See the HP-UX operating system documentation for more information. TIP: Running the info io command from the EFI shell will allow y ou to record the device codes, given in HEX, for y our I/O devices. This may be helpful in verifying I/O cards after the upgrade. 4. Shutting Down the Operating System See Chapter 4 (p[...]

10. P ower up to EFI. See “P owering On and P owering Off the Serv er ” (page 93) for this procedure. a. V erification from EFI 1. Respond YES to prompts regarding copying information onto the new board. 2. V erify the serial number and model string data information copied onto the new I/O board. a. Boot to EFI. b. Enter service mode using the [...]

00 00 02 00 0x1033 0x0035 XX Acpi(HWP0002,PNP0A03,0)/Pci(2|0) 00 00 02 01 0x1033 0x0035 XX Acpi(HWP0002,PNP0A03,0)/Pci(2|1) 00 00 02 02 0x1033 0x00E0 XX Acpi(HWP0002,PNP0A03,0)/Pci(2|2) 00 14 01 00 0x1000 0x0054 01 Acpi(HWP0002,PNP0A03,400)/Pci(1|0) 00 14 02 00 0x1000 0x0054 02 Acpi(HWP0002,PNP0A03,400)/Pci(2|0) 00 15 01 00 0x1000 0x000F 07 Acpi(HW[...]

T abl e B-3 Cable kit par t numbers (continued) P ar t Number Description T ype of Cable 389662-B21 Multi-lane 76-cm (30-in) cable Internal SAS/SA T A 391330-B21 Multi-lane 48-cm (19-in) cable Internal SAS/SA T A Additional cables can be ordered from an authorized HP reseller or authorized HP service provider . If the cable that you need is not lis[...]

6. Close the MRL. a. Rotate the MRL downw ard 90 degrees. b. Push the edge of the MRL down until it clicks into place on the PCI/PCI-X/PCIe card bulkhead. Procedur e B- 4 Connec ting the Adapter to Ot her Dev ices • Connect the Adapter to SAS backplane. See T able B-3 (page 268) for a listing of Cable kit part numbers. Procedur e B-5 Completing t[...]

5. Insert the adapter into the slot, and press it firmly into place. The contacts on the adapter edge should be fully seated in the system board connector . 6. Close the MRL. a. Rotate the MRL downw ard 90 degrees. b. Push the edge of the MRL down until it clicks into place on the PCI/PCI-X/PCIe card bulkhead. 7. Close the gate latch to secure the [...]

6. Close the MRL. a. Rotate the MRL downw ard 90 degrees. b. Push the edge of the MRL down until it clicks into place on the PCI/PCI-X/PCIe card bulkhead. 7. Close the gate latch to secure the end of the card. Procedur e B- 1 2 Conn ecting the Controller to Other Devices • Connect the Adapter to the SAS backplane. See T able B-3 (page 268) for a [...]

confirm or update the controller firmw are, you must know the device file name for the Smart Array Controller . 1. Determine the device file for the Smart Array Controller by running the ioscan -kfnd ciss command. The following is an example of the ioscan output listing the Smart Array Controller device files: # ioscan -kfnd ciss Class I H/W Path D[...]

3. Update the Smart Array controller firmw are by using the sautil command. The sautil command syntax for updating Smart Array Controller firmware is: sautil <device_file> download_ctlr_fw <fw_image> where: <device_file> The controller device file. <fw_image> The file path for the firmware v ersion you w ant to install on th[...]

Installing the HP Smart Ar r a y P800 On HP Integrity rx3600 and rx6600 servers, the HP Smart Array P800 is supported by W indows and Linux operating systems. It should be installed in PCIe slot 3 or 4. For more information, including configuring and diagnosing array problems, refer to the HP Smart Array P800 Controller for Integrity Servers User G[...]

Procedur e B- 1 9 Installing the controller boar d 1. Remove or open the access panel. 2. Select the appropriate PCI Express slot (3 or 4). 3. Open the MRL. a. Press the indentation on the MRL to release it from the chassis w all. b. Lift the edge of the MRL, and rotate it upw ard 90 degrees until it rests against the chassis w all and the PCI/PCI-[...]

server or controller component might be av ailable on the support page of the HP website ( http://www.hp.com/support ). 1. Find the most recent version of the component that y ou require. Components for controller firmw are updates are av ailable in offline and online formats 2. Follow the instructions for installing the component on the serv er . [...]

3. P ower down the serv er . CA UTION: In systems that use external data storage, be sure that the serv er is the first unit to be powered down and the last to be pow ered back up. T aking this precaution ensures that the system does not erroneously mark the driv es as failed when the server is pow ered up. 4. P ower down all peripheral devices tha[...]

T abl e B-5 SAS cable part numbers (continued) Option kit part number T ype of cable Appro ximate cable length 432239-B21 Mini SAS 4x to mini SAS 4x 6 m (20 ft.) 419537-B21 Mini SAS 4x to standard SAS 4x Com pleting the Adapt er Installati on Procedur e B- 28 Updating th e Fir mw are T o update the firmware on the serv er , controller , or hard dri[...]

CA UTION: Intel Montv ale processors cannot be intermixed with similar Montecito processors. Processor speed and cache size must be identical for all processors in a system. Whether upgrading, replacing or adding an additional processor , to ensure compatibility use processors with identical part numbers. Failure to observe this caution results in [...]

F irm war e Before upgrading the processor , ensure the server is at the required system firmw are level. Check the system firmw are version by executing the info fw command at the EFI Shell prompt. NO TE: HP recommends using the latest version of firmw are. Go to http://www.hp.com/support/itaniumservers to download firmw are updates. Oper ating sy[...]

282[...]

C C or e I/O Car d Utiliti es This appendix provides information on core I/O cards that need additional configuration. This appendix addresses the following topics: • “Integrated RAID” (page 96) • “HP 8 Internal P ort SAS HBA (SAS Controller)” (page 96) • “MPTUTIL Utility” (page 96) • “DR VCFG Utility” (page 98) • “CFGGE[...]

1. Insert the HP IPF Offline Diagnostics and Utilities CD in the drive and boot to the EFI Shell. NO TE: Y ou can also download the firmw are image file and update utility from the HP W eb site at: http://www.hp.com in the Driver Downloads section. IMPORT ANT: When y ou boot the EFI enabled systems, the CD containing the utility must be in the driv[...]

F lashing BIO S and EFI Dr iv er on the F irst C ontr oller T o update the EFI driver on the first controller , follow these steps: 1. At the fsO:> prompt, enter mptutil -o -g <Bios_File> <EFI_driver_file> -c 0 . 2. At the fsO:> prompt, enter reset . The filename is optional and you are prompted for a filename if omitted. Co mmo[...]

Using the DR V CFG Utility The configuration utility uses several input keys ( F1 , F2 , HOME , END , and so on) that may not be supported by all terminal emulation programs. Each of these keys has an alternate key that performs the same function. Review the terminal emulation program documentation to verify which input keys are supported. If probl[...]

of them. Use the arrow keys to select a SAS controller , and press Enter to view and modify the selected SAS controller's properties. Y ou can view and modify the SAS controller whether it is enabled or disabled. Y ou can use the Boot Support setting in the Adapter Properties menu to change the status of this setting. Y ou must reconnect the E[...]

T o access the following screens, use the arrow keys to select the screen, and press Enter on the appropriate field: • RAID Properties • SAS T opology • Adv anced Adapter Properties The following are the descriptions for the Adapter Properties screen. Adapter Indicates the specific SAS Controller type. PCI Address Displays the PCI Address ass[...]

Figur e C-3 Select N ew Ar ra y T ype Screen Select N e w Arra y T ype Screen The Select New Arra y T ype screen enables y ou to view an existing array or create an Integrated Mirror array of two disks, plus an optional hot spare. • T o go to the Create New Array screen, select Create IM V olume. • T o go to the View Array screen, select V iew [...]

Hot Spr Specifies whether a device is the hot spare for an IM array . If hot spare is Y es the device is used as a hot spare for the IM array; if No, the device is not used as a hot spare for the IM array . Only one hot spare per IM array is permitted. A hot spare is not required in an IM. Y ou can specify a hot spare at array creation, or any time[...]

Y ou can perform the following actions on the View Array screen: • T o view the next array , press N . • T o create a new array , press C . Array Displays the number of this array . Identifier Displays the identifier of this array . T ype Displays the RAID type. Scan Order Displays the scan order of the array . Size (MB) Displays the size of th[...]

Max Dsks Maximum # of disks allowed for this type of Array reached and/or Maximum # of total IM disks on a controller reached. No SMART Disk doesn't support SMART , cannot be used in an RAID array . W rg Intfc Device interface (SAS) differs from existing IM disks. Pred Fail Indicates whether device SMART is predicting device failure (Y es, No)[...]

Status Displays the status of this array . SA S T opology Screen The SAS T opology screen presents a view of the adapter's SAS hierarchy , and provides other user functionality . T o access SAS T opology , press Enter on SAS T opology from the Adaptor Properties screen. Figur e C- 4 SA S T opolog y Screen - Expander Closed The following object[...]

Figur e C-5 SA S T opolog y Sc reen - Expander Open Y ou can access the Device Pr oper ties screen from SAS T opology: • T o access the Device Properties screen for the specific device and turn on the locate LED, press D from an expanded enclosure. Y ou can perform the following actions from SAS T opology: • T o expand the SAS T opology for dis[...]

Elapsed Time Displays the total time elapsed since Format or V erify Operation started. P ercent Complete Graphical status bar display that indicates the current relative percentage complete of the operation. Dev ice Format and De vice V erify Screens The Format and V erify screens have a similar layout. T o access the screens, press Enter on the a[...]

Figur e C-6 Adv anced Adaptor Pr operties Sc reen Y ou can perform the following actions from Advanced Device Properties: • T o set default values for all items on this screen, press Enter on Restore Defaults. • T o toggle between LUN 0 and All in any LUN field, press + or -. LUN 0 scans only LUN 0, All scans all LUNs. Max Devices Specifies the[...]

IO Timeouts for Sequential Devices Specifies the time (Time in seconds (0-999, 0 means no-timeout)) which the host uses to timeout I/Os for the following devices: • SCSI Device T ype 01h - Sequential Access IO Timeouts for Other Devices Specifies the time (Time in seconds (0-999, 0 means no-timeout)) which the host uses to timeout I/Os for device[...]

PHY Pr operties Screen The PHY Properties screen enables you to view and modify PHY specific settings. T o access PHY Properties, press Enter on the PHY Pr oper ties field from the Adv anced Adaptor Properties screen. Y ou can perform the following actions from PHY Properties:. • T o display the next PHY , press N . • T o display the previous P[...]

• Running Disparity Errors - Number of dwords with running disparity errors that have been receiv ed outside of PHY reset sequences, since the last PHY Link Error Reset. a • PHY Reset Errors - Number of times the PHY reset sequence has failed, since the last PHY Link Error Reset. a Link Error Count Actual link error count v alues since the last[...]

CFGGEN Ope rati on CFGGEN is not case sensitive. Y ou can enter CFGGEN commands and parameters in uppercase, lowercase, or a mixture of the tw o. Use the following conv entions in the command descriptions: • T ext in italics must be entered exactly as shown on the command line • T ext surrounded by <> must be replaced with a required para[...]

The disk identified by the first SCSI ID on the command line is assigned as the primary disk drive when creating an IM v olume. If the SAS controller is allow ed to resync the disk drives, the data on the primary disk driv e is available by accessing the newly created volume. Using the AUT O Command The AUTO command automatically creates an IM volu[...]

S yntax cfggen <controller #> delete [noprompt] P arameters <controller #> A SAS controller number between 0 and 255. [noprompt] Eliminates w arnings and prompts. Operation After entering the DELETE command, the system prompts you and asks if you w ant to proceed with the command. Enter Y es if you w ant to proceed. DISPLA Y This DISPLA[...]

Device is a Hard disk Enclosure # : 1 Slot # : 5 Target ID : 4 State : Ready (RDY) Size (in MB)/(in sectors) : 70007/143374738 Manufacturer : HP Model Number : DG072A8B54 Firmware Revision : HPD6 Serial No : 3LB02CXH00008523E83Z Drive Type : SAS Target on ID #5 Device is a Hard disk Enclosure # : 1 Slot # : 4 Target ID : 5 State : Ready (RDY) Size [...]

StartSlot : 1 Start TargetID : 0 Start Bus : 0 Logical dri ve status values: Okay (OKY) V olume is Active and drives are functioning properly and user data is protected if the current RAID level provides data protection. Degraded (DGD) V olume is Active and the user's data is not fully protected due to a configuration change or drive failure; [...]

ST A TUS The STATUS command displays the status of any volume synchronization operation that is currently in progress on the controller . S yntax cfggen <controller #> status P arameters <controller #> A SAS controller number between 0 and 255. Operation If no volume synchronization is in progress, CFGIR prints a message so indicating b[...]

DISABLEIR The DISABLEIR command turns off IR functionality on a SAS controller . T o accomplish the disabling, set the MPI_IOUNITP AGE1_DISABLE_IR bit in the IO Unit 1 MPT Configuration page. S yntax cfggen <controller #> disableir P arameters This command does not require <controller #>. Sample Output Vendor Device Index ID ID Bus Devi[...]

http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp under the specific HP Smart Array Controller product for installation procedures. The latest firmw are, drivers, utilities, softw are, and documentation for HP Integrity servers are av ailable on the support page of the HP W eb site at: http://www.hp.com/support/itaniumservers Co nnecting Ex[...]

IMPORT ANT: Both saupdate.efi and the firmw are image file must be located in the same directory . If they are not, copy them both to the EFI partition. Run the saupdate.efi using the fs0:> saupdate command. • If you are not using the Offline Diagnostic CD: 1. Download the SA EFI update utility saupdate.efi and copy it to the EFI partition. 2[...]

Version: 1.04.12.00 (C) Copyright 2004 Hewlett Packard Development Company L.P. ************************************************************* Updating controller in Seg: 1, Bus: 51, Dev: 4, Func: 0 Current firmware version 1.92Percentage completed: 100% Activating firmware now, this may take several minutes. Resetting and reinitializing controller.[...]

saupdate ? Err or Mess ages The following is a list of error messages under various situations: • When keyword LIST or UPDATE is misspelled or extra parameters are specified: Error: Syntax Error Usage: saupdate LIST or saupdate UPDATE [ all ] • When the controller ID in the saupdate UPDATE command is not correct: No matching controller found ?[...]

4. Select OK and press Enter to continue. 5. From the main menu, select Maintain Firmware and press Enter . Figur e C-8 EBSU Main Menu 6. In the Maintain Firmware screen, use the tab key to scroll down to the Device section. 7. Use the down arrow key to scroll down to the Smar t Array P600 item in the list. 8. Press Enter to display detailed inform[...]

• The version number in the first column (ROM Firmw are V ersion) is the one currently installed on your system. • The version number in the second column (ROM V ersion on Disk) is the one available on your Smart Setup media. Figur e C- 1 0 EBSU Maintain Firm war e Update Screen 9. Compare the two v ersion numbers and perform one of the followi[...]

NO TE: T o copy a particular array configuration to several other servers on the same network, use the Array Configuration Replicator (ACR) or the scripting capability of ACU . ACR is provided in the SmartStart Scripting T oolkit, available on the HP W eb site at: http://www.hp.com/servers/sstoolkit . Whichever utility y ou use, the following limit[...]

OR CA Utilit y T o use ORCA , follow these steps: 1. P ower on the serv er . POST runs, and any array controllers that are in the serv er are initialized one at a time. During each controller initialization process, POST halts for several seconds while an ORCA prompt message displays. 2. At the ORCA prompt: • If you are connected using a headless[...]

5. Press Enter to continue. Y ou can now create another logical drive by repeating the previous steps. NO TE: Newly created logical drives are invisible to the operating system. T o make the new logical drives av ailable for data storage, format them using the instructions given in the operating system documentation. A CU Utility For detailed infor[...]

316[...]

D Utiliti es This appendix describes the utilities that are part of the serv er . These include the EFI Boot Manager , and EFI-POSSE. This appendix addresses the following topics: • “Extensible Firmw are Interface Boot Manager ” (page 317) • “EFI/POSSE Commands” (page 320) • “Specifying SCSI P arameters” (page 337) • “Using th[...]

point to the file to be loaded. These v ariables contain application-specific data that is passed directly to the EFI application. EFI v ariables provides system firmware with a boot menu that points to all the operating systems, even multiple v ersions of the same operating system. The EFI Boot Manager enables you to control the server boot enviro[...]

T abl e D- 1 EFI Commands (continued) Definition BCH Command P arameters (P A-RISC) BCH Command Equiv alent (P A-RISC) EFI Shell Command Search for boot devices [ALL] SEArch bcfg Search for boot devices [DIsplayIPL] [<path>] SEArch bcfg Display or change scrolling capability [ON | OFF] ScRoll many commands offer a [-b] parameter to cause 2[...]

T abl e D- 1 EFI Commands (continued) Definition BCH Command P arameters (P A-RISC) BCH Command Equiv alent (P A-RISC) EFI Shell Command Read memory locations scope of page deallocation <addr> [<len>] [<type>] MemRead mm Display or clear the page deallocation table page deallocation table (pdt) pdt Display PIM information [<pro[...]

Ex ample D- 1 help command Shell> help List of classes of commands: boot -- Booting options and disk-related commands configuration -- Changing and retrieving system information devices -- Getting device, driver and handle information memory -- Memory related commands shell -- Basic shell navigation and customization scripts -- EFI shell-script [...]

Ex ample D- 4 help cpuconfig command Shell> help cpuconfig CPUCONFIG [cpu] [on | off] cpu Specifies which cpu to configure on | off Specifies to configure or deconfigure a cpu Notes: 1. Cpu status will not change until next boot Examples: * To deconfigure CPU 0 fs0:> cpuconfig 0 off CPU will be deconfigured on the next boot * To display conf[...]

S yntax baud <index> <baudrate> P aramet ers <index> 0 through the total number of UARTS minus one <baudrate> baud rate. Oper atio n Use this command to change the speed for a UART in the system. This command works for all UART s visible to EFI/POSSE. If the UART is part of processor dependent hardware (PDH) space and is ini[...]

Ex ample D-6 boottest command Shell> boottest BOOTTEST Settings Default Variable Selftest Setting ------------- ------------------------- booting_valid On (OS speedy boot aware) early_cpu Run this test late_cpu Run this test platform Run this test chipset Run this test io_hw Run this test mem_init Run this test mem_test Run this test Ex ample D-[...]

NO TE: The last remaining configured CPU in a system cannot be deconfigured. Ex ample D-8 cpuconfig command Shell> cpuconfig PROCESSOR INFORMATION # of L3 L4 Family/ CPU Logical Cache Cache Model Processor Slot CPUs Speed Size Size (hex.) Rev State --- ------- --------- ---- ----- ------ ---- ---------- 0 1 1 GHz 1.5 MB None 1F/01 B1 Active 1 1 [...]

2 S Serial Acpi(HWP0002,0)/Pci(1 1) 3 P VGA Acpi(HWP0002,0)/Pci(4 0) Ex ample D- 1 1 conconfig 2 primary command T o change primary operating system console Shell> conconfig 2 primary CONSOLE CONFIGURATION Index Status Type Device Path ----- ------ ---- ----------- 1 NC Serial Acpi(PNP0501,0) 2 P Serial Acpi(HWP0002,0)/Pci(1 1) 3 S VGA Acpi(HWP0[...]

Ex ample D- 1 4 ioconfig command Shell> ioconfig Deconfigure or reconfigure IO components or settings IOCONFIG [fast_init | wol [on | off]] fast_init Specifies device connection policy setting mps_optimie Specifies PCIe optimization setting wol Specifies System Wake-On-LAN setting on | off Specifies to configure or deconfigure a feature or compo[...]

S yntax errdump [mca | cpe | cmc | init | la | clear] P aramet ers mca dumps the Machine Check Abort error log cpe dumps the Corrected Platform Error log cmc dumps the Corrected Machine Check log init dumps the Initialization log la dumps the Logic Analyzer log clear erases all of the logs (mca, cpe, cmc, init, la) Oper atio n Enter errdump with no[...]

Ex ample D- 1 5 info all command Shell> info all SYSTEM INFORMATION Date/Time: Oct 31, 2003 22:03:39 (20:03:10:31:22:03:39) Manufacturer: hp Product Name: server bl60p Product Number: A9901A Serial Number: MYJ3350026 UUID: 48B4F371-E34C-11D6-A8D6-07A8C14CB68B System Bus Frequency: 200 MHz PROCESSOR MODULE INFORMATION # of L3 L4 Family/ CPU Logic[...]

--- --- --- --- ------ ------ --- ----------- 00 00 01 00 0x1033 0x0035 XX Acpi(HWP0002,0)/Pci(1|0) 00 00 01 01 0x1033 0x0035 XX Acpi(HWP0002,0)/Pci(1|1) 00 00 01 02 0x1033 0x00E0 XX Acpi(HWP0002,0)/Pci(1|2) 00 00 02 00 0x1095 0x0649 XX Acpi(HWP0002,0)/Pci(2|0) 00 00 03 00 0x8086 0x1229 XX Acpi(HWP0002,0)/Pci(3|0) 00 20 01 00 0x1000 0x0030 XX Acpi([...]

*Mac(00306E4C0FF2) Acpi(HWP0002,100)/Pci(2|0)/Mac(00306E4C0FF2)) FIRMWARE INFORMATION Firmware Revision: 1.10 [4341] PAL_A Revision: 7.31/5.37 PAL_B Revision: 5.37 SAL Spec Revision: 3.01 SAL_A Revision: 2.00 SAL_B Revision: 1.10 EFI Spec Revision: 1.10 EFI Intel Drop Revision: 14.61 EFI Build Revision: 1.10 POSSE Revision: 0.10 ACPI Revision: 7.00[...]

Ex ample D- 1 6 info cpu command Shell> info cpu PROCESSOR MODULE INFORMATION # of L3 L4 Family/ CPU Logical Cache Cache Model Processor Slot CPUs Speed Size Size (hex.) Rev State ---- ------- -------- ------ ------ ------- --- ------------ 0 1 1 GHz 1.5 MB None 1F/01 B1 Active 1 1 1 GHz 1.5 MB None 1F/01 B1 Active Ex ample D- 1 7 info mem comma[...]

Ex ample D- 1 8 info io command Shell> info io I/O INFORMATION BOOTABLE DEVICES Order Media Type Path ----- ---------- --------------------------------------- 1 CDROM Acpi(HWP0002,0)/Pci(2|0)/Ata(Primary,Master)/CDROM(Entry0) Seg Bus Dev Fnc Vendor Device Slot # # # # ID ID # Path --- --- --- --- ------ ------ --- ----------- 00 00 01 00 0x1033 [...]

Ex ample D- 1 9 info boot command Shell> info boot BOOT INFORMATION Monarch CPU: Current Preferred Monarch Monarch Possible Warnings -------- --------- ------------------ 0 0 AutoBoot: on - Timeout is : 7 SEC Boottest: boottest Settings Default Variable OS is not speedy boot aware. Selftest Setting ---------- -------------- early_cpu Skip this t[...]

Oper atio n If specified with no parameters, monarch displays the Monarch processor for the system. Specifying a processor number alters the preferred Monarch processor . None of these changes takes affect until after a reboot. Ex ample D- 2 1 monarch command Shell> monarch Current Preferred Monarch Monarch Possible Warnings ------- --------- --[...]

Ex ample D- 22 pdt command Shell> pdt PDT Information Last Clear time: PDT has not been cleared Number of total entries in PDT: 50 Number of used entries in PDT: 0 Number of free entries in PDT: 50 Number of single-bit entries in PDT: 0 Number of multi-bit entries in PDT: 0 Address of first multi-bit error: x0000000000000000 Ex ample D- 23 pdt c[...]

Ex ample D- 24 sysmode command Shell> sysmode System Mode: NORMAL Shell> sysmode admin You are now in admin mode. Shell> sysmode service You are now in service mode. Shell> sysmode normal You are now in normal mode Spec if y ing S CS I P ar ameter s The following SCSI parameters can be configured for the SCSI board: • SCSI ID (SCSI in[...]

1. At the EFI Shell prompt, type the following command to map the parameters for all PCI cards installed in the system: shell> info io A list of all the devices that are installed in the serv er and managed by EFI drivers displays. For example: Seg Bus Dev Fnc Vendor Device Slot # # # # ID ID # Path --- --- --- --- ------ ------ --- ----------- [...]

Using the SCSI interface information from this example, the combined information that tells you this is a SCSI interface are the following (shown in bold , for highlighting purposes): 00 20 01 00 0x1000 0x0030 xx Acpi(HWP0002,200)/Pci(1|0) 00 20 01 01 0x1000 0x0030 xx Acpi(HWP0002,200)/Pci(1|1) The vendor ( 0x1000 ) and device ( 0x0030 ) are the ID[...]

Ctrl[30] Primary Standard Error Device Ctrl[1C] Acpi(HWP0002,700)/Pci(2|0) Ctrl[32] Primary Console Output Device Ctrl[30] Primary Standard Error Device Ctrl[33] Acpi(PNP0501,0) Ctrl[34] 16550 Serial UART Driver Ctrl[35] VT-100+ Serial Console Ctrl[31] Primary Console Input Device Ctrl[32] Primary Console Output Device Ctrl[30] Primary Standard Err[...]

NO TE: The EFI driv er ’ s handle v alues change on every boot. TIP: From this command ( drvcfg ), record these two pieces of information for each channel of each SCSI interface for parameters to be changed: • Drv (the EFI driver ’ s handle) • Ctrl (the controller ’ s handle) 4. Using the driver ’ s handle [ Drv ] and the controller ’[...]

PCI Bus , PCI Device , and PCI Function to the Bus # , Dev # , and Fnc # values from the info io command. CA UTION: Do not change the v alue for any of the following fields on the Adapter Properties screen: • Auto Termination • SCSI Parity • SCSI Bus Scan Order • Spinup Delay (Secs) Changing any of these fields can cause unpredictable resul[...]

Using the Boot Opti on Maintenance Men u This menu enables you to select console output and input devices as well as v arious boot options. It contains the following options: • “Boot From a File” (page 343) • “ Add a Boot Option” (page 344) • “Delete Boot Option(s)” (page 345) • “Change Boot Order ” (page 345) • “Manage [...]

For example: Boot From a File. Select a Volume NO VOLUME LABEL [Acpi(HWP0002,0)/Pci(2|0)/Ata(Primary,Master)/CDROM CD_FORMAT [Acpi(HWP0002,0)/Pci(2|0)/Ata(Secondary,Master)/CDROM Removable Media Boot [Acpi(HWP0002,500)/Pci(2|0)/Ata(Secondary,Master) Load File [EFI Shell [Built-in]] Load File [Acpi(HWP0002,0)/Pci(3|0)/Mac(00306E4C4F1A)] Exit Where: [...]

• Load File EFI Shell : Adds a new instance to the EFI Shell. Load File with the MAC address adds a network boot option. • Load File with the MAC address : Adds a network boot option. Delete Boot Opti on(s) Use this option to remove boot options from the EFI boot menu. NO TE: This does not delete any files, applications, or drivers from y our s[...]

This option displays the file systems that are on your system and lets you browse these file systems for applications or drivers that are executable. Executable files end with the .efi extension. Y ou can also select remote boot (LAN) options that have been configured on the network. T o restore the default BootNext setting, select Reset BootNext S[...]

Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(PcAnsi) Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(Vt100) * Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(Vt100+) Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(VtUtf8) Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(PcAnsi) Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100) * Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(V[...]

Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100) * Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100+) Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(VtUtf8) * Indicates a currently selected device. • Each option is identified with an EFI Device path. Not all options will be av ailable, depending on the configuration of the system a[...]

of the server ’ s High A v ailability (HA), embedded server , and fault management. It also provides system administrators secure remote management capabilities regardless of server status or location. The iLO MP is av ailable whenever the system is connected to a pow er source, even if the server main pow er switch is in the off position. HP has[...]

350[...]

Inde x S ymbols 24-DIMM memory carrier assembly , 69, 210 ( see memory) ( see also memory) block diagram, 31 load order , 210 removing, 204 replacing, 205 slot IDs, 164, 211 8 Internal P ort SAS HBA controller , 96, 283 8-DIMM memory carrier assembly , 68, 209 ( see memory) ( see also memory) block diagram, 30 load order , 209 removing, 204 replaci[...]

D damaged equipment, returning, 55 default password, 89 user accounts, 89 device paths, PCI/PCI-X/PCIe , 196, 197 DHCP DNS, using to configure iLO 2 MP LAN, 85 DHCP-enabled security risk, 86, 90 diagnostic panel, 34 ( see also display board) introduction, 34 LEDs, 39 diagnostic panel label and LEDs, 40 dimensions, server , 48 DIMM ( see memory) dis[...]

hot-sw appable fan ( see fans) hot-sw appable power supply ( see pow er supply) HP Eight P ort SAS Host Bus Adapter completing installation, 270 connecting devices, 270 installing, 269 overview , 269 preparation, 269 updating firmw are, 270 HP Smart Array P400 completing installation HP-UX, 272–274 Linux, 274 Windows, 274 connecting device, 272 c[...]

rear panel locations, 41 rear panel UID, 44 system health, 37 UID button, 37 light pipes, 172 load order disk drive, 60, 189, 190 memory , 68–70, 209 processor , 75, 219 logging in to the iLO 2 MP , 89 M MAC address, 86 address label, 86 management processor ( see iLO 2 MP) ( see iLO 2 MP) manual retention latch ( see MRL) mass storage, 34 ( see [...]

support, 28 PCIe MPS optimize ioconfig command, 326 pedestal, converting from rack mount, 78 pedestal-mount server accessing, 180 ports front panel locations, 36 rear panel locations, 41 power , 32 ( see also power supply) block diagram, 33 button, 118 full state, defined, 93 input, 81 introduction, 32 off state, defined, 93 PR command, 94 problems[...]

specifications, server , 47 static IP address assigning with ARP ping, 86 storage ( see mass storage) system abstraction layer (SAL), 35 system backup, 265 system battery location, 231 recording configuration settings before removing, 230 removing, 230 replacing, 231 reset system settings after replacing, 231 system block diagram, 155 system config[...]