HP (Hewlett-Packard) ze2000 manual

Main tenan ce and Ser vice Gui de HP P av ilio n z e2000 Notebook P C C ompaq Pr esar io M2000 Not ebook P C Doc ument P art Number: 3 77 60 8-001 F ebruar y 2005 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensi ve information on identifying notebook features, components, and spare p[...]

© Copyright 2005 He wlett-Packard De velopment Company , L.P . Microsoft and W indows are U.S. re gistered trademarks of Microsoft Corporation. Intel, Pentium, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark owned b y its proprietor and [...]

Maintenance and S ervice Gui de iii Cont ent s 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Notebook . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.4 External Components . . . . . [...]

i v Maintenance and S ervice Gui de Cont ent s 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Notebook for Di sassembly . . . . . . . . . 5–5 5.4 Notebook Feet . . . . . . . . . . . .[...]

Maintenance and Se rvice Guide 1–1 1 Product Des c ription The HP Pa vilion ze2000 Notebook PC 1 and the Compaq Presario M2000 Notebook PC 2 of fer advanced modularity , Intel® Mobile Pentium® M and Celeron® processors, and extensi ve multimedia support. HP P av ilion z e2000 and Compaq Pr esar io M2000[...]

1–2 Maintenance and S ervice Gui de Product Description 1.1 F e a t u r e s ✎ Numerous references are made throughout this Maintenance and Service Guide to “full-featured” and “defeatured” notebook models. A model is considered to be full-featured if it has 3 Uni versal Serial Bus ports and the follo wing components: ■ S-V ideo-out ja[...]

Product Description Maintenance and Se rvice Guide 1–3 ■ 256-MB DDR2 synchronous DRAM (SDRAM) at 400 MHz, expandable to 1.0 GB ■ Microsoft® W indows® XP Home Edition or W indows XP Professional, v arying by notebook model ■ Full-size W indows ke yboard with embedded numeric keypad ■ T ouchPad pointing de vice with on button and dedicate[...]

1–4 Maintenance and S ervice Gui de Product Description ❏ Audio-in (microphone) jack ❏ Po wer ❏ IEEE 1394 digital port ❏ S-V ideo-out jack (select models only) ❏ Expansion port 2 ❏ 6-in-1 Digital Media Reader slot (select models only) ❏ 6-in-1 Memory Reader slot (select models only) 1 .2 Reset ting t h e Notebook If the notebook you[...]

Product Description Maintenance and Se rvice Guide 1–5 1. 3 P o w e r M a n a g e m e n t The notebook comes with po wer management features that extend battery operating time and conserv e power . The notebook supports the follo wing power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotke ys for set[...]

1–6 Maintenance and S ervice Gui de Product Description Ta b l e 1 - 1 Front Components HP P avilion ze2000 Item Component Function 1 Speakers (2) Produce stereo sound. 2 Wireless light (select models only) On: One or more optional internal wireless de vices, such as a WLAN and/or a Bluetooth® de vice (select models only), are turned on. 3 P owe[...]

Product Description Maintenance and Se rvice Guide 1–7 The external components on the front of the Compaq Presario M2000 notebook are sho wn below and described in T able 1-2. F r ont Com ponents, C ompaq Pr esar io M2000[...]

1–8 Maintenance and S ervice Gui de Product Description Ta b l e 1 - 2 Front Components Compaq Presario M2000 Item Component Function 1 Speakers (2) Produce stereo sound. 2 Wireless light (select models only) On: One or more optional internal wireless de vices, such as a WLAN and/or a Bluetooth de vice (select models only), are turned on. 3 P owe[...]

Product Description Maintenance and Se rvice Guide 1–9 The external components on the right side of the HP P avilion ze2000 notebook are sho wn below and described in T able 1-3. R ight-Side C omponents, HP P av ilion z e2000[...]

1–10 Maintenance and Serv ice Guide Product Description Ta b l e 1 - 3 Right-Side Components HP P avilion ze2000 Item Component Function 1 USB por ts (1 or 2 depending on the notebook model) Connect an optional USB de vice. 2 6-in-1 Digital Media Reader slot (select models only) Suppor ts an optional digital memor y card. 3 1394 por t (select mod[...]

Product Description Maintenance and S ervice Gui de 1–11 The external components on the right side of the Compaq Presario M2000 notebook are sho wn below and described in T able 1-4. R ight-Side C omponents, C ompaq Pr esar io M2000[...]

1–12 Maintenance and Serv ice Guide Product Description Ta b l e 1 - 4 Right-Side Components Compaq Presario M2000 Item Component Function 1 USB por ts (1 or 2 depending on the notebook model) Connect optional USB de vices. 2 6-in-1 Memory Reader slot (select models only) Suppor ts an optional digital memor y card. 3 1394 por t (select models onl[...]

Product Description Maintenance and S ervice Gui de 1–13 The external components on the left side of the HP P avilion ze2000 notebook are sho wn below and described in T able 1-5. Left-Side Components, H P P avilion z e20 00[...]

1–14 Maintenance and Serv ice Guide Product Description Ta b l e 1 - 5 Left-Side Components HP P avilion ze2000 Item Component Function 1 P ower connector Connects an A C adapter cable. 2 Monitor por t Connects an optional V GA monitor or projector . 3 Expansion por t 2* (select models only) Connects the notebook to an optional docking de vice. 4[...]

Product Description Maintenance and S ervice Gui de 1–15 The external components on the left side of the Compaq Presario M2000 notebook are sho wn below and described in T able 1-6. Le ft -Side C omponents, C ompaq Pr esar io M2000[...]

1–16 Maintenance and Serv ice Guide Product Description Ta b l e 1 - 6 Left-Side Components Compaq Presario M2000 Item Component Function 1 P ower connector Connects an A C adapter cable. 2 Monitor por t Connects an optional V GA monitor or projector . 3 Expansion por t 2* (select models only) Connects the notebook to an optional docking de vice.[...]

Product Description Maintenance and S ervice Gui de 1–17 The external components on the rear panel of the HP P avilion ze2000 notebook are sho wn below and described in T able 1-7. Rear P anel Components , HP P av ilion z e2000 Ta b l e 1 - 7 Rear P anel Components HP P avilion ze2000 Item Component Function 1 Batter y ba y Holds a batter y pack.[...]

1–18 Maintenance and Serv ice Guide Product Description The external components on th e rear panel of the Compaq Presario M2000 notebook are sho wn below and described in T able 1-8. Rear P anel Components , Compaq Pr esari o M2000 Ta b l e 1 - 8 Rear P anel Components Compaq Presario M2000 Item Component Function 1 Batter y ba y Holds a batter y[...]

Product Description Maintenance and S ervice Gui de 1–19 The notebook ke yboard components on the HP Pa vilion ze2000 notebook are sho wn below and described in T able 1-9. K ey board C omponents , HP P av ilion z e2000[...]

1–20 Maintenance and Serv ice Guide Product Description T able 1-9 Ke yboard Components HP P avilion ze2000 Item Component Function 1 Function ke ys (12) P erform system and application tasks. When combined with the fn key , s evera l ke ys perform additional tasks as hotke ys. 2 caps lock ke y Enables caps loc k and tur ns on the caps lock light[...]

Product Description Maintenance and S ervice Gui de 1–21 The notebook ke yboard components on the Compaq Presario M2000 notebook are sho wn below and described in T able 1-10. K ey board C omponents , Compaq Pr esar io M2000[...]

1–2 2 Maintenance and Serv ice Guide Product Description T able 1-10 Ke yboard Components Compaq Presario M2000 Item Component Function 1 Function ke ys (12) P erform system and application tasks. When combined with the Fn key , t he function ke ys perf or m additional tasks as hotke ys. 2 caps lock ke y Enables caps loc k and tur ns on the caps [...]

Product Description Maintenance and Se rvice Guide 1–2 3 The notebook top components on the HP Pa vilion ze2000 notebook are sho wn below and described in T able 1-11. T op Componen ts, HP P av ilion z e2000 T able 1-11 T op Components HP P avilion ze2000 Item Component Function 1 Left and right T ouchPad b uttons Function like the left and right[...]

1–2 4 Maintenance and Serv ice Guide Product Description 5 P ower/standby b utton When the notebook is ■ Off , press to tur n on the notebook. ■ On, briefly press to initiate hiber nation. ■ In standby , br iefly press to resume from standby . ■ In hibernation, br iefly press to restore from hibernation. ✎ If the system has stopped resp[...]

Product Description Maintenance and Se r v ice Guide 1–2 5 The top components on the Compaq Presario M2000 notebook are sho wn below and described in T able 1-12. T op Componen ts, Compaq Pr esari o M2000 T able 1-12 T op Components Compaq Presario M2000 Item Component Function 1 Left and right T ouchPad b uttons Function like the left and right [...]

1–2 6 Maintenance and Serv ice Guide Product Description 5 Wireless light (av ailable on select models) On: One or more optional internal wireless de vices, such as a WLAN and/or a Bluetooth® de vice (select models only), are turned on. 6 P ower/standby b utton When the notebook is ■ Off , press to tur n on the notebook. ■ On, briefly press [...]

Product Description Maintenance and Se rvice Guide 1–2 7 The external components on the bottom of the HP P avilion ze2000 notebook are sho wn below and described in T able 1-13. Bottom Com ponents, HP P av ilion z e2000 T able 1-13 Bottom Components HP P avilion ze2000 Item Component Function 1 Batter y ba y Holds a batter y pack. 2 Batter y pack[...]

1–2 8 Maintenance and Servi ce Guide Product Description 4 Exhaust ve nts (4) Provide airflow to cool internal components. Ä T o prev ent overheating, do not obstruct vents. Do not allow a hard surf ace, such as a printer , or a soft surf ace, such as pillows , thick rugs or clothing, to bloc k airflow . 5 Optical drive Suppor ts an optical disc[...]

Product Description Maintenance and Se rvice Guide 1–2 9 The external components on the bottom of the Compaq Presario M2000 notebook are sho wn below and described in T able 1-14. Bottom Com ponents, C ompaq Pr esar io M2000 T able 1-14 Bottom Components Compaq Presario M2000 Item Component Function 1 Batter y ba y Holds a batter y pack. 2 Batter[...]

1–30 Maintenance and Serv ice Guide Product Description 4 Exhaust ve nts (4) Provide airflow to cool internal components. Ä T o prev ent overheating, do not obstruct vents. Do not allow a hard surf ace, such as a printer , or a soft surf ace, such as pillows , thick rugs or clothing, to bloc k airflow . 5 Optical drive Suppor ts an optical disc.[...]

Product Description Maintenance and S ervice Gui de 1–31 1. 5 D e s i g n O v e r v i e w This section presents a design ov erview of k ey parts and features of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps. The sy[...]

Maintenance and Se rvice Guide 2–1 2 T roubleshooting Å W ARN IN G: Only au thori zed tec hnic ians tr ained by HP should r epair this equipment . All trou bleshooting and repair pr ocedures ar e detailed to allo w only subas sembly-/module-level r epair . Because of the comple xity of the indi vi dual boards and suba ssemblies , do not attempt [...]

2–2 Maintenance and S ervice Gui de T rouble shooting 2. Select the Main, Security , Advanced, or T ools menu. 3. T o close Computer Setup and restart the notebook: ❏ Select Exit > Exit Sa ving Changes, and then press enter . – or – ❏ Select Exit > Exit Discarding Changes, and then press enter . – or – ❏ Select Exit > Load [...]

T rou bleshooting Maintenance and Se rvice Guide 2–3 Selectin g from the Securit y Menu Ta b l e 2 - 2 Security Menu Select T o Do This Administrator P assword Enter , chan ge, or delete an Administrator pass word. P ower-on P assword Enter , change, or delete a power-on pass word. DriveLock P assw ords Enable/disable DriveLoc k; change a Dr iveL[...]

2–4 Maintenance and S ervice Gui de T rouble shooting Selec ting from the Adv anced Menu Selectin g from the T ools Menu Ta b l e 2 - 3 Adv anced Menu Select T o Do This Language Change the Comp uter Setup language. Boot Order Enable/disab le Mult iBoot, which sets a star tup sequence that can includ e most bootab le devices and media in the syst[...]

T rou bleshooting Maintenance and Se rvice Guide 2–5 2.2 T roubleshooting Flo wc har ts Ta b l e 2 - 5 T roubleshooting Flo wcharts Overview Flowchart Description 2.1 “Flowchart 2.1—Initial T roubleshooting” 2.2 “Flowchart 2.2—No Po wer , P ar t 1” 2.3 “Flowchart 2.3—No Po wer , P ar t 2” 2.4 “Flowchart 2.4—No Po wer , P ar [...]

2–6 Maintenance and S ervice Gui de T rouble shooting Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Dr ive” 2.15 “Flowchart 2.15—No Audio , Part 1” 2.16 “Flowchart 2.16—No Audio , Part 2” 2.17 “Flowchart 2.17—Nonfunctioning Device” 2.18 “Flowchart 2.18—Nonfunctioning Ke yboard” 2.19 “Flowchart 2[...]

T rou bleshooting Maintenance and Se rvice Guide 2–7 Flo wc h ar t 2. 1—Initial T roubl eshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to “Flowchart 2.17—Nonfunction ing Device.[...]

2–8 Maintenance and S ervice Gui de T rouble shooting Flo wc h ar t 2.2—No P ow er , P ar t 1 1. Reseat the power cables in the docking device and at the AC outlet. 2. Ensure the AC power source is active. 3. Ensure that the power strip is working. Done Remove from docking device (if applicable). Po we r u p on batter y power? Po we r u p on AC[...]

T rou bleshooting Maintenance and Se rvice Guide 2–9 Flo wc har t 2.3—No P ow er , P ar t 2 Continued from “Flowchart 2.2—No Po we r , Pa rt 1. ” Visually check for debris in batter y socket and clean if necessary . Done N Y Po we r o n ? Check batter y by recharging it, moving it to another notebook, or replacing it. Pow e r o n ? Done Y[...]

2–10 Maintenance and Serv ice Guide T rouble shooting Flo wc h ar t 2.4—No P ow er , P ar t 3 Continued from “Flowchart 2.3—No Pow er , Pa rt 2. ” Reseat AC adapter in notebook and at pow er so urce . Internal or external AC adapter? Done Done Done Done Po we r o n ? Pow e r o n ? Po we r o n ? Plug directly into AC outlet. Po we r L E D [...]

T rou bleshooting Maintenance and S ervice Gui de 2–11 Flowc ha r t 2.5 —N o P o wer , P ar t 4 Y N Continued from “Flowchart 2.4—No Po we r , Pa rt 3. ” Reseat loose components and boards and replace damaged items. Open notebook. Loose or damaged parts? Y Close notebook and retest. Pow er on ? Done N Replace the following items (if appli[...]

2–12 Maintenance and Serv ice Guide T rouble shooting Flo wc h ar t 2.6—No Video, P ar t 1 A N Stand-alone or docking device? No video. Replace the following one at a time . T est after each replacement. 1. Cable between notebook and not ebook display (if applicable) 2. Display 3. System board Internal or external display*? Adjust brightness. V[...]

T rou bleshooting Maintenance and S ervice Gui de 2–13 Flo wc h ar t 2.7—No Video, P ar t 2 Y N Continued from “Flowchart 2.6—No Video, Part 1.” Done Adjust external monitor display . Video OK? Adjust display brightness. Video OK? Video OK? Done Done Check that notebook is properly seated in docking device, for bent pins on cable, and for[...]

2–14 Maintenance and Serv ice Guide T rouble shooting F lo wcha rt 2. 8— Non fu nct io nin g D ock in g D e vi ce (if applicable ) Y N Reseat power cord in docking device and power outlet. N Replace the following docking device components one at a time. Check notebook operation after each replacement. 1. Power supply 2. I/O board 3. Backplane b[...]

T rou bleshooting Maintenance and S ervice Gui de 2–15 Flo wc h ar t 2.9—No O peratin g S y s tem (OS) Loading No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” Reseat power cord in docking device and power outlet. No OS loading.* *NOTE: Before beginning troubleshooting, always check cable connection[...]

2–16 Maintenance and Serv ice Guide T rouble shooting Flo wc har t 2. 1 0 —No OS Loadin g , Hard Drive, Pa r t 1 Go to “Flowchart 2.17—Nonfunctioning Device.” Y Done N OS not loading from hard drive. Nonsystem disk message? Go to “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” Reseat external hard drive. OS loading? Done Boot fr[...]

T rou bleshooting Maintenance and S ervice Gui de 2–17 Flowc h ar t 2. 1 1—No OS L oa di n g , H a rd Dr ive, Pa r t 2 Load OS using Operating System disc (if applicable). Continued from “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” Reseat hard drive. Done CD or diskette in drive? 1. Replace hard drive. 2. Replace system board. Go t[...]

2–18 Maintenance and Serv ice Guide T rouble shooting Flo wc h ar t 2. 1 2 —No OS Loa ding , Hard Driv e, Pa r t 3 Y System files on hard drive? Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on diskette?[...]

T rou bleshooting Maintenance and S ervice Gui de 2–19 Flo wc h ar t 2. 1 3—No OS Loadin g , Disk et te Driv e Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot notebook. Check diskette for syst[...]

2–20 Maintenance and Serv ice Guide T rouble shooting Flo wc har t 2. 1 4—No OS Loa ding , O ptical Driv e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM drive. Install bootable disc and reboot notebook. Go to “Flowchart 2.17—Nonfunctioning Device.” Go to “Flowchart 2.17—Nonfunctioning Device.” [...]

T rou bleshooting Maintenance and S ervice Gui de 2–21 Flo wc har t 2. 1 5—No Au dio, P ar t 1 No audio. N Notebook in docking device (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to “Flowchart 2.16—No Audio, Par t 2 . ” Go to “Flowchart 2.17—Nonfunctioning Device.” Repl[...]

2–2 2 Maintenance and Serv ice Guide T rouble shooting Flo wc har t 2. 1 6—No Audio, P ar t 2 YN Continued from “Flowchart 2.15—No Audio, Par t 1 . ” Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? Done R[...]

T rou bleshooting Maintenance and Se rvice Guide 2–2 3 Flo wch ar t 2. 1 7—Nonfun c tioning Dev ice Done Any physical device detected? Y N Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix o r replace broken item. Nonfunctioning device. Re[...]

2–2 4 Maintenance and Serv ice Guide T rouble shooting Flo wc h ar t 2. 1 8—Nonfunc tionin g K e yboard Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external keyboard. Reseat internal keyboard connector (if applicable). Replace internal keyboard or cable. O[...]

T rou bleshooting Maintenance and Se r v ice Guide 2–2 5 Flo wc h ar t 2. 1 9—N onfunc tioning P ointin g De vice Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external pointing device. Reseat internal pointing device connector (if applicable). Replac[...]

2–2 6 Maintenance and Serv ice Guide T rouble shooting Flo wc h art 2.20—N o Net wor k/Modem Conne ction Y Disconnect all power from the notebook and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated. Connect to nondigital line. NIC/modem configured in OS? Reload drivers[...]

Maintenance and Se rvice Guide 3–1 3 I llustra ted P arts C atalog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers. 3. 1 Seri al Number Loca tion When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the noteb[...]

3–2 Maintenance and S ervice Gui de Illustr ated P ar ts Catalog 3.2 Notebook Major C ompon ents Notebook Maj or Com ponents, HP P av ilion z e2000[...]

Illustr ated P arts Catalog Maintenance and Se rvice Guide 3–3 Ta b l e 3 - 1 Spare P ar ts: Notebook Major Components Item Description Spare P ar t Number 1 Display assemb lies (include wireless antenna boards and cables) 15.0-inch, XGA TFT , for use on HP P avilion ze2000 models 381065-001 15.0-inch, XGA TFT , for use on Compaq Presario M2000 m[...]

3–4 Maintenance and S ervice Gui de Illustr ated P ar ts Catalog Notebook Maj or Com ponents, C ompaq Pr esar io M2000[...]

Illustr ated P arts Catalog Maintenance and Se rvice Guide 3–5 Ta b l e 3 - 1 Spare P ar ts: Notebook Major Components (Continued) Item Description Spare P ar t Number 4 Ke yboards F or use on HP P avilion ze2000 models in: Belgium Brazil Denmark Fr a n c e F rench Canada Germany Greece Israel Italy Ko r e a Latin America Europe and the Netherlan[...]

3–6 Maintenance and S ervice Gui de Illustr ated P ar ts Catalog Notebook Maj or Com ponents, HP P av ilion z e2000[...]

Illustr ated P arts Catalog Maintenance and Se rvice Guide 3–7 Ta b l e 3 - 1 Spare P ar ts: Notebook Major Components (Continued) Item Description Spare P ar t Number 5 T op covers (include T ouchPad) F or use on HP P avilion ze2000 models with full-f eatured models F or use on HP P avilion ze2000 models with def eatured models 382396-001 382905[...]

3–8 Maintenance and S ervice Gui de Illustr ated P ar ts Catalog Notebook Maj or Com ponents, C ompaq Pr esar io M2000[...]

Illustr ated P arts Catalog Maintenance and Se rvice Guide 3–9 Ta b l e 3 - 1 Spare P ar ts: Notebook Major Components (Continued) Item Description Spare P ar t Number 14 System boards (include disk cell R TC batter y) F or use on models with full -featured models 381062-001 F or use on models with defeatured models 381061-001 15 Base enclosures [...]

3–10 Maintenance and Serv ice Guide Illustr ated P ar ts Catalog Notebook Maj or Com ponents, HP P av ilion z e2000[...]

Illustr ated P arts Catalog Maintenance and S ervice Gui de 3–11 Ta b l e 3 - 1 Spare P ar ts: Notebook Major Components (Continued) Item Description Spare P ar t Number 18 Mini PCI communications car ds 802.11b/g Broadcomm (MO W) 802.11b/g Broadcomm (RO W) 802.11b Intel (MO W) 802.11b Intel (RO W) 802.11b/g Intel (MO W) 802.11b/g Intel (RO W) 37[...]

3–12 Maintenance and Serv ice Guide Illustr ated P ar ts Catalog 3. 3 Miscell an eous P la sti c s Kit Miscell ane ous Plastics Kit[...]

Illustr ated P arts Catalog Maintenance and S ervice Gui de 3–13 T able 3-2 Miscellaneous Plastics Kit Spare P ar t Number Information Item Description Spare P ar t Number Miscellaneous Plastics Kit F or use on HP Pa vilion ze2000 models 367765-001 F or use on Compaq Presar io M2000 models 367766-001 1 2 3 4 5 Includes: Memor y module compar tmen[...]

3–14 Maintenance and Serv ice Guide Illustr ated P ar ts Catalog 3.4 M a s s St ora ge D e vi ce s Mass S tor age Dev ice s[...]

Illustr ated P arts Catalog Maintenance and S ervice Gui de 3–15 T able 3-3 Mass Storage Devices Spare P ar t Number Information Item Description Spare P ar t Number 1 Hard drives (all 4200-r pm; include frame and connector) 80-GB 60-GB 40-GB 381398-001 381397-001 381396-001 2 Optical drives F or use on HP Pa vilion ze2000 models 8X D VD-ROM Driv[...]

3–16 Maintenance and Serv ice Guide Illustr ated P ar ts Catalog 3.5 Miscellan eous Ta b l e 3 - 4 Spare P ar ts: Miscellaneous (not illustrated) Description Spare P ar t Number Logo Kits F or use on HP Pa vilion ze2000 models 382404-001 F or use on Compaq Presar io M2000 models 382405-001 Remote control (f or use only on HP ze2000 notebook model[...]

Illustr ated P arts Catalog Maintenance and S ervice Gui de 3–17 Pow e r c or d s Fo r u s e i n : A ustralia and New Zealand 373979-011 Belgium, Europe, Finland, F rance, Germany , Greece, the Netherlands, Norwa y , P or tugal, Spain, and Sweden 373979-021 Brazil 373979-201 Canada, F rench Canada, Latin Amer ica, T aiwan, Thailand, and the Unite[...]

3–18 Maintenance and Serv ice Guide Illustr ated P ar ts Catalog 3.6 Sequen tial P a rt N umber Listin g T able 3-5 Spare P ar ts: Sequential P ar t Number Listing Spare P ar t Number Description 309674-001 USB tr av el mouse 367759-001 Battery pack, 6-cell, 4.4-AHr 367760-001 Battery pack, 12-cell, 8.8-AHr 367771-001 Processor , Intel P entium M[...]

Illustr ated P arts Catalog Maintenance and S ervice Gui de 3–19 Spare P ar t Number Description 367777-281 K eyboard f or use on Co mpaq Presario M2000 models in Thailand 367777-AB1 K eyboard f o r use on Compaq Presario M2000 models in T aiwan 367777-AD1 K eyboard f or use on Compaq Presar io M2000 models in K orea 367777-B71 K eyboard f o r us[...]

3–20 Maintenance and Serv ice Guide Illustr ated P ar ts Catalog Spare P ar t Number Description 367778-201 K eyboard f or use on HP P a vilion z e2000 models in Brazil 367778-281 K eyboard f or use on HP P a vilion z e2000 models in Thailand 367778-331 K eyboard f or use on HP P avi lion z e2000 models in Europe and the Netherlands 367778-A41 K [...]

Illustr ated P arts Catalog Maintenance and S ervice Gui de 3–21 Spare P ar t Number Description 373979-011 P ower cord f or use in Australia and Ne w Zealand 373979-021 P ower cord f or use in Be lgium, Europe, Finland, F rance, Germany , Greece, the Netherlands, Norwa y , P or tugal, Spain, and Sweden 373979-031 P ower cord f or use in Ho ng Ko[...]

3–2 2 Maintenance and Serv ice Guide Illustr ated P ar ts Catalog Spare P ar t Number Description 381065-001 Displa y assembly , 15 .0-inch, XGA TFT , f or use on HP P avilion z e2000 models (includes wireless antenna boards and cables) 381066-001 Displa y assembly , 15 .0-inch, XGA TFT , f or use on Compaq Presario M2000 models (includes wireles[...]

Illustr ated P arts Catalog Maintenance and Se rvice Guide 3–2 3 Spare P ar t Number Description 382397-001 T op cov er for use on Compaq M2000 models with full-f eatured models (includes T ouchPad) 382398-001 Base enclosure f or use on HP Pa vilion ze2000 models 382399-001 Base enclosure f or use on Compaq Presar io M2000 models 382400-001 Misce[...]

3–2 4 Maintenance and Serv ice Guide Illustr ated P ar ts Catalog Spare P ar t Number Description 382415-001 LED board f or use on HP Pa vilion ze2000 models (includes cable) 382416-001 USB/S-Video controller board 382417-001 Displa y hinge brack ets fo r use on HP P avilion ze2000 models 382418-001 Hinge co vers (f or use only on Compaq Presario[...]

Maintenance and Se rvice Guide 4–1 4 Remo v al an d Repl a cement Preliminaries This chapter provides essential information for proper and safe remov al and replacement service. 4. 1 T ools Required Y ou will need the following tools to complete the remo val and replacement procedures: ■ Magnetic dri ver ■ Phillips P0 dri ver ■ 5.0-mm socke[...]

4–2 Maintenance and S ervice Gui de Remo val and Replaceme nt Preliminar ies 4.2 Ser vice Consi dera tions The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remov e each subassembly from the notebook, place the subassembly (and all accompanying s) aw ay f[...]

Remo val and Replace ment Pr eliminarie s Maintenance and Se rvice Guide 4–3 4. 3 Pr e v enti ng Damage t o Re mo v able Dri v es Remov able drives are fragile components that must be handled with care. T o prev ent damage to the notebook, damage to a remov able drive, or loss of information, observ e the follo wing precautions: ■ Before removi[...]

4–4 Maintenance and S ervice Gui de Remo val and Replaceme nt Preliminar ies 4.4 Pre venting Elec trostati c Dam ag e Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity . Networks built into many integrated circuits provide some protection, b ut in many c[...]

Remo val and Replace ment Pr eliminarie s Maintenance and Se rvice Guide 4–5 4.5 P ac k a gin g and T rans portin g Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o av oid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-[...]

4–6 Maintenance and S ervice Gui de Remo val and Replaceme nt Preliminar ies 4.6 W orksta tion Precau tions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with approv ed static-shielding material (refer to T able 4-2, “Static-Shielding Materials” ). ■ Use a wrist strap connected to a properly grounded w[...]

Remo val and Replace ment Pr eliminarie s Maintenance and Se rvice Guide 4–7 Other grounding equipment recommended for use in pre venting electrostatic damage includes: ■ Antistatic tape ■ Antistatic smocks, aprons, and slee ve protectors ■ Conducti ve bins and other assembly or soldering aids ■ Nonconducti ve foam ■ Conducti ve tableto[...]

4–8 Maintenance and S ervice Gui de Remo val and Replaceme nt Preliminar ies T able 4-1 shows ho w humidity affects the electrostatic v oltage le vels generated by dif ferent activities. T able 4-2 lists the shielding protection provided by antistatic bags and floor mats. Ta b l e 4 - 1 T ypical Electrostatic V oltage Levels Relative Humidity Eve[...]

Maintenance and Se rvice Guide 5–1 5 Remo v al an d Repl a cement Procedur es This chapter provides remo val and replacement procedures. There are 61 scre ws, in 10 different sizes, that must be remo ved, replaced, or loosened when serv icing the notebook. Make special note of each scre w size and location during remov al and replacement. Refer t[...]

5–2 Maintenance and S ervice Gui de Remo val and Replaceme nt Procedur es 5 . 1 Serial N umber Report the notebook serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook. Ser ial Number L ocation[...]

Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–3 5 .2 Disassembl y Sequenc e Chart Use the chart belo w to determine the section number to be referenced when removing notebook components. Disassembl y Sequence Char t Section Description # of Screws Remo ved 5.3 Preparing the notebook for disassembly Batter y pack Hard dri[...]

5–4 Maintenance and S ervice Gui de Remo val and Replaceme nt Procedur es Section Description # of Screws Remo ved 5.11 Displa y assembly HP P avilion z e2000 = 4 Compaq Presario M2000 = 6 5.12 Base enclosure HP P avilion z e2000 = 23 Compaq Presario M2000 = 21 5.13 Speaker assemb ly 0 5.14 Heat sink 3 5.15 Fa n 2 5.16 Processor 0 5.17 Batter y c[...]

Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–5 5 .3 Preparing t h e Notebook for Disasse mbl y Before you begin an y remov al or installation procedures: 1. Shut do wn the notebook. If you are unsure whether the notebook is of f or in hibernation, turn the computer on, and then shut it do wn through the operating system[...]

5–6 Maintenance and S ervice Gui de Remo val and Replaceme nt Procedur es 4. Remov e the battery pack by follo wing these steps: a. T urn the notebook upside down with the front panel to ward you. b . Slide and hold the battery release latch 1 to the left. (The front edge of the battery pack disengages from the notebook.) c. Lift the front edge o[...]

Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–7 5. Remov e the hard driv e by follo wing these steps: a. Position the notebook with the rear panel to ward you. b . Loosen the 2 black PM2.0×5.0 screws 1 that secure the hard dri ve cov er to the notebook. c. Lift the right side of the cov er and swing it to the left 2 . d[...]

5–8 Maintenance and S ervice Gui de Remo val and Replaceme nt Procedur es e. Use the mylar tab 1 on the right side of the hard dri ve to lift the right side of the hard dri ve until it disconnects from the notebook. f. Lift the hard dri ve straight up 2 and remov e it from the hard dri ve bay . Re mov ing the H ar d Dri v e[...]

Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–9 g. Remov e the 4 silver PM2.5×4.0 scre ws 1 that secure the hard dri ve frame to the hard dri ve. h. Lift the frame up 2 to remov e if from the hard driv e. i. Slide the hard dri ve connector 3 to ward you and re move i t. Re mov ing the H ard Dri ve F rame and C onnecto r[...]

5–10 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5 .4 Notebook Feet The notebook feet are adhesi ve-backed rubber pads. The feet are included in the Miscellaneous Plastics Kits, spare part numbers 382400-001 (for use on HP Pavilion ze2000 models) and 382401-001 (for use on Compaq Presario M2000 models). The feet attach to[...]

Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–11 5 .5 O ptical Driv e 1. Prepare the notebook for disassembly ( Section 5.3 ). 2. Remov e the hard driv e cov er ( Section 5.3 ). Optical Drive Spare P ar t Number Information F or use on HP Pa vilion ze2000 models 8X D VD-ROM Driv e 24X D VD/CD-RW Combo Driv e 8X D VD±RW[...]

5–12 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 3. Remov e the black PM2.0×6.0 screw 1 that secures the optical dri ve to the notebook. ✎ The Compaq Presario M2000 optical dri ve is secured by one black PM2.0×7.0 scre w . 4. Insert a thin tool, such as a paper clip, into the media tray release hole 2 . (The optical d[...]

Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–13 5. 6 M e m o r y M o d u l e 1. Prepare the notebook for disassembly (refer to Section 5.3 ). Memory Module Spare Part Number Information 512-MB 256-MB 381395-001 381394-001[...]

5–14 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 2. Loosen the 2 black PM2.0×5.0 scre ws 1 that secure the memory module compartment cov er to the notebook. 3. Lift the rear edge of the memory module compartment cov er up and swing it to ward you 2 . 4. Remov e the memory module compartment cove r . ✎ The memory module[...]

Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–15 5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The right side of the module rises aw ay from the notebook.) 6. Slide the module aw ay from the socket at an angle 2 . ✎ Note that memory modules are slotted 3 to pre [...]

5–16 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5 .7 Mini PCI Communi ca tions Card 1. Prepare the notebook for disassembly ( Section 5.3 ). Mini PCI Communications Car d Spare P ar t Number Information 802.11b/g Broadcomm (MOW ) 802.11b/g Broadcomm (RO W) 802.11b Intel (MO W) 802.11b Intel (RO W) 802.11b/g Intel (MO W) [...]

Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–17 2. Loosen the black PM2.0×5.0 scre w 1 that secures the Mini PCI compartment cov er to the notebook. 3. Lift the rear edge of the Mi ni PCI compartment cover up and then swing it to ward you 2 . 4. Remov e the Mini PCI compartment cov er . ✎ The Mini PCI compartment co[...]

5–18 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es ✎ Before disconnecting the cables, make note of which wireless antenna cable is attached to which antenna clip on the Mini PCI communications card. 5. Disconnect the wireless antenna cables 1 from the Mini PCI communications card. 6. Spread the two retaining tabs 2 that s[...]

Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–19 5 .8 K e yboard Co v er 1. Prepare the notebook for disassembly ( Section 5.3 ). 2. T urn the notebook upside down with the rear panel to ward you. Ke yboard Co ver Spare P ar t Number Information F or use on HP Pa vilion ze2000 models with wireless capability (includes w[...]

5–20 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 3. Remov e the 2 silver PM2.0×5.0 scre ws that secure the ke yboard cove r to the notebook. Re mov ing the K ey boar d Co ver S cr ew s[...]

Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–21 4. T urn the notebook display-side up with the front panel to ward you. 5. Open the notebook as far as possible. 6. Insert a flat blade tool into the ke yboard cover notches behind the f1 , f5 , f11 , and insert ke ys 1 and lift up 2 until the ke yboard cove r disengages [...]

5–2 2 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5. 9 L E D B o a r d 1. Prepare the notebook for disassembly ( Section 5.3 ). 2. Remov e the keyboard co ver ( Section 5.8 ). LED Board Spare P ar t Number Information F or use on HP Pa vilion ze2000 models F or use on Compaq Presar io M2000 models 382415-001 382907-001[...]

Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–2 3 3. Release the zero insertion force (ZIF) connector to which the ke yboard cable is connected and disconnect the keyboard cable 1 from the system board. 4. Remov e the 2 silver PM2.0×3.0 scre ws 2 that secure the LED board to the notebook. 5. Remov e the LED board 3 . Re[...]

5–2 4 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5. 1 0 Keyb o a r d 1. Prepare the notebook for disassembly ( Section 5.3 ). 2. Remov e the keyboard co ver ( Section 5.8 ). Ke yboard Spare P ar t Number Information F or use on HP Pa vilion ze2000 models in: Belgium Brazil Denmark F rance F rench Canada Germany Greece Is[...]

Re mov al and Replacemen t Procedur es Maintenance and Se r v ice Guide 5–2 5 3. Remov e the 3 black PM2.0×4.0 screws 1 and the black PM2.0×6.0 scre w 2 that secure the keyboard to the notebook. Re mov ing the K ey board S cr ews[...]

5–2 6 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 4. Lift the rear edge of the ke yboard and swing it toward you until it rests on the palm rest. Re leasing the K ey board[...]

Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–2 7 5. Release the zero insertion force (ZIF) connector 1 to which the ke yboard cable is connected and disconnect the keyboard cable 2 from the system board. 6. Remov e the keyboard. Disconnec ting the K ey board Ca ble Re verse the abov e procedure to install the ke yboard.[...]

5–2 8 Maintenance and Servi ce Guide Remo val and Replaceme nt Procedur es 5 . 1 1 Displa y Assem bly 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the following components: a. Memory module compartment cov er ( Section 5.6 ) b . Mini PCI compartment cov er ( Section 5.7 ) c. K eyboard cov er ( Section 5.8 ) d. K eyboard ( S[...]

Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–2 9 2. T urn the notebook upside down, with the front panel to ward you. 3. Disconnect the wireless antenna cables from the Mini PCI communications card 1 . 4. Remov e the cables from the clip 2 in the base enclosure. Disconnec ting and Remo v ing the Wir eless Antenna C able[...]

5–30 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5. T urn the notebook display-side up with the front toward you. 6. Open the display . 7. Disconnect the display cable from the system board 1 . 8. Remov e the wireless antenna cables from the clips 2 in the top cov er . Disconnecting the Dis play Ca bles[...]

Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–31 Ä CAUT ION: Support the display a ssembl y when r emov ing the follo wing scr ew s. F ailur e to follo w this caution can r esult in damage to the displa y assembl y . ✎ Steps 9 and 10 apply only to HP Pa vilion ze2000 models. See steps 11 and 12 in this section for in[...]

5–3 2 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es Ä CAUT ION: Support the display a ssembl y when r emov ing the follo wing scr ew s. F ailur e to follo w this caution can r esult in damage to the displa y assembl y . ✎ Steps 11 and 12 apply only to Compaq Presario M2000 models. 11. Remov e the 6 black PM2.0×6.0 screw[...]

Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–3 3 5. 1 2 B a s e E n c l o s u r e 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the following components: a. Optical dri ve ( Section 5.5 ) b . Memory module compartment cov er ( Section 5.6 ) c. Mini PCI compartment cov er ( Section 5.7 ) d. K eyboar[...]

5–34 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es ✎ Steps 3 through 5 apply only to HP Pa vilion ze2000 models. See steps 6 through 8 in this section for information on removing the base enclosure scre ws on Compaq Presario M2000 models. 3. Remov e the 3 black PM2.0×6.0 screws 1 and the 2 black PM2.0×4.0 scre ws 2 that[...]

Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–3 5 4. T urn the notebook upside down, with the front panel to ward you. 5. Remov e the following: 1 Fi ve PM2.0×16.0 scre ws that secure the base enclosure the notebook 2 Se ven black PM2.0×6.0 scre ws that secure the base enclosure the notebook 3 Six silver PM2.0×5.0 scr[...]

5–3 6 Maintenance and Servi ce Guide Remo val and Replaceme nt Procedur es ✎ Steps 6 through 8 apply only to Compaq Presario M2000 models. 6. Remov e the 2 black PM2.0×7.0 screws 1 and the silv er PM2.0×5.0 scre w 2 that secure the base enclosure to the notebook. Re mov ing the Base Enclosur e Scr ew s, P ar t 1, Compaq Pr esari o M2000 Model[...]

Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–3 7 7. T urn the notebook upside down, with the front panel to ward you. 8. Remov e the 3 black PM2.0×4.0 screws 1 and the 15 black PM2.0×7.0 scre ws 2 that secure the base enclosure to the notebook. Re mov ing the Base Enclosur e Scr ew s, P art 2 , Compaq Pr esari o M2000[...]

5–38 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es ✎ Steps 9 and 10 apply to both HP Pa vilion ze2000 and Compaq Presario M2000 models. 9. Lift the rear edge of the base enclosure 1 until it disengages from the notebook. 10. Slide the base enclosure back 2 and remov e it. Re mov ing the Base Enclo sure Re verse the abov e[...]

Re mov al and Replacemen t Procedur es Maintenance and Se r v ice Guide 5–3 9 5 . 1 3 Sp eak er Assem bly 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the following components: a. Optical dri ve ( Section 5.5 ) b . Memory module compartment cov er ( Section 5.6 ) c. Mini PCI compartment cov er ( Section 5.7 ) d. K eyboard c[...]

5–40 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 2. Disconnect the speaker cable 1 from the system board. 3. Lift the speaker straight up to remo ve it 2 from the top cov er . Re mov ing the Speake r Assembl y Re verse the abov e procedure to install the speaker assembly .[...]

Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–41 5 . 1 4 Hea t Sink 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the following components: a. Optical dri ve ( Section 5.5 ) b . Memory module compartment cov er ( Section 5.6 ) c. Mini PCI compartment cov er ( Section 5.7 ) d. K eyboard cov er ( Sec[...]

5–4 2 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 3. Disconnect the fan cable 1 from the system board. 4. Remov e the 3 silver PM2.0×4.0 scre ws 2 that secure the heat sink to the top cov er . 5. Remov e the heat sink 3 . Re mov ing the H eat Sink Re verse the abov e procedure to install the heat sink.[...]

Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–4 3 5. 1 5 Fa n 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the following components: a. Optical dri ve ( Section 5.5 ) b . Memory module compartment cov er ( Section 5.6 ) c. Mini PCI compartment cov er ( Section 5.7 ) d. K eyboard cov er ( Section 5.[...]

5–44 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 3. Remov e the 2 silver PM2.0×4.0 scre ws 1 that secure the fan to the heat sink. 4. Remov e the fan 2 . Re mov ing the Fan Re verse the abov e procedure to install the fan.[...]

Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–4 5 5. 1 6 P ro c e s s o r 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the following components: a. Optical dri ve ( Section 5.5 ) b . Memory module compartment cov er ( Section 5.6 ) c. Mini PCI compartment cov er ( Section 5.7 ) d. K eyboard cov er [...]

5–46 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 2. T urn the processor locking screw 1 one-quarter turn counterclockwise until you feel a click. 3. Lift the processor 2 straight up and remov e it. ✎ Note that the gold triangle 3 on the processor should be aligned in the front right corner when you install the processor[...]

Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–4 7 5. 1 7 B a t t e r y C o n n e c t o r B o a rd 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the following components: a. Optical dri ve ( Section 5.5 ) b . Memory module compartment cov er ( Section 5.6 ) c. Mini PCI compartment cov er ( Section 5.[...]

5–48 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 3. Remov e the silver PM2.0×4.0 scre w that secures the battery connector board to the top cov er . Re mov ing the Bat tery Connect or Board S cr ew[...]

Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–4 9 4. T urn the top cover upside do wn, with the front panel to ward you. 5. Remov e the silver PM2.0×4.0 scre w 1 that secures the battery connector board to the top cov er . 6. Slide the battery connector board to ward the rear panel 2 until it disconnects from the system[...]

5–50 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5. 1 8 P owe r C o n n e c t o r B o a rd 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the following components: a. Optical dri ve ( Section 5.5 ) b . Memory module compartment cov er ( Section 5.6 ) c. Mini PCI compartment cov er ( Section 5.7 ) d. K[...]

Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–51 2. Remov e the 2 silver PM2.0×4.0 scre ws 1 that secure the po wer connector board to the top cover . 3. Slide the po wer connector board tow ard the rear panel 2 until it disconnects it from the system board. 4. Remov e the power connector board 3 . Re mov ing the P ow [...]

5–5 2 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5 . 1 9 U SB/S - Video Controller B oard ✎ This section applies only to full-featured models. 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the following components: a. Optical dri ve ( Section 5.5 ) b . Memory module compartment cov er ( Section 5.[...]

Re mov al and Replacemen t Procedur es Maintenance and Se r v ice Guide 5–5 3 2. Remov e the 2 silver PM2.0×4.0 scre ws 1 that secure the USB/S-V ideo controller board to the top cov er . 3. Lift up on the right side of the board 2 to disconnect it from the system board. 4. Remov e the USB/S-V ideo controller board. Re mov ing the USB/S -V ideo [...]

5–54 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5 . 20 Bluetooth B oard ✎ This section applies only to full-featured models. 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the following components: a. Optical dri ve ( Section 5.5 ) b . Memory module compartment cov er ( Section 5.6 ) c. Mini PCI co[...]

Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–5 5 3. Remov e the 2 PM1.5×3.5 screws 1 that secure the Bluetooth board to the USB/S-V ideo controller board. 4. Disconnect the Bluetooth board cable 2 from the USB/S-V ideo controller board. 5. Remov e the Bluetooth board 3 . Re mov ing the Bluetooth Board Re verse the abov[...]

5–5 6 Maintenance and Servi ce Guide Remo val and Replaceme nt Procedur es 5. 2 1 Sys t e m B o a r d ✎ All system board spares kits include a disk cell R TC battery . ✎ When replacing the system board, ensure that the follo wing components are remov ed from the defectiv e system board and installed on the replacement system board: ■ Memory[...]

Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–5 7 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the following components: a. Optical dri ve ( Section 5.5 ) b . K eyboard cov er ( Section 5.8 ) c. K eyboard ( Section 5.10 ) d. Display assembly ( Section 5.11 ) e. Base enclosure ( Section 5.12 ) f. Sp[...]

5–5 8 Maintenance and Servi ce Guide Remo val and Replaceme nt Procedur es 3. Release the ZIF connector 1 to which the T ouchPad cable is connected and disconnect the cable 2 from the system board. Disconnecting the T ouchP ad Cable[...]

Re mov al and Replacemen t Procedur es Maintenance and Se r v ice Guide 5–5 9 4. T urn the top cover upside do wn with the front toward you. ✎ Step 5 applies only to HP Pa vilion ze2000 models. See step 6 in this section for information on removing the system board scre ws on Compaq Presario M2000 models. 5. Remov e the 2 silver PM2.0×4.0 scre[...]

5–60 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es ✎ Step 6 applies only to Compaq Presario M2000 models. 6. Remov e the 3 silver PM2.0×4.0 scre ws that secure the system board to the top cov er . Re mov ing the Sy stem Board S cr e ws , Compaq Pr esari o M2000 Models Only[...]

Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–61 7. Flex the left edge of the top co ver out 1 until the 1394 connector 2 disengages from the top cov er . 8. Lift the left side of the system board 3 until the 1394 connector is clear . 9. Flex the front edge of the top co ver 4 until the audio connectors 5 and LED sectio[...]

5–6 2 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 10. Slide the system board to the left at an angle and remov e it. Re mov ing the Sy stem Board Re verse the abov e procedure to install the system board.[...]

Maintenance and Se rvice Guide 6–1 6 Spec ifica tions This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Notebook Dimensions HP P avilion z e2000 Height (varies from front to bac k) Width Depth 3.01 cm to 3.86 cm 23.46 cm 33.40 cm 1.19 in to 1.52 in 9.24 in 13.15 in Compaq Presario M2000 Height (varies from front to ba[...]

6–2 Maintenance and S ervice Gui de Spe cificat ion s T emperature Operating Nonoperating 10°C to 35°C -20°C to 60°C 50°F to 95°F -4°F to 140°F Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95%, 38.7°C (101.6°F) maximum wet b ulb temperature Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonop[...]

Spe cificat ion s Maintenance and Se rvice Guide 6–3 Ta b l e 6 - 2 15.0-inch, XGA, Displa y Dimensions Height Width Diagonal 22.9 cm 30.0 cm 38.1 cm 9.0 in 11.8 in 15.0 in Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 150 nits typical Pixel resolution Pitch Fo r ma t Configuration 0.264 × 0.264 mm 1024 × 768 RGB vertical [...]

6–4 Maintenance and S ervice Gui de Spe cificat ion s Ta b l e 6 - 3 Hard Drives 80-GB* 60-GB* 40-GB* Dimensions Height Width We i g h t 9.5 mm 70 mm 99 g 9.5 mm 70 mm 102 g 9.5 mm 70 mm 99 g Interface type ATA - 5 ATA - 5 ATA - 5 T r ansfer rate Synchronous (maximum) Security 100 MB/sec A T A security 100 MB/sec ATA s e c u r i t y 100 MB/sec A [...]

Spe cificat ion s Maintenance and Se rvice Guide 6–5 Ta b l e 6 - 4 Primary 6-cell, Li-Ion Battery Pac k Dimensions Height Width Depth We i g h t 2.00 cm 9.40 cm 13.40 cm 0.34 kg 0.79 in 3.70 in 5.28 in 0.75 lb Energ y V o ltage Amp-hour capacity W att-hour capacity 11.1 V 4.4 Ah 48 Wh T emperature Operating Nonoperating 5°C to 45°C 0°C to 60?[...]

6–6 Maintenance and S ervice Gui de Spe cificat ion s Ta b l e 6 - 5 24X D VD/CD-RW Combo Drive Applicable disk Read: D VD-R, D VD-R W , D VD-ROM (D VD-5, D VD-9, D VD-10, DV D - 1 8 ) , CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R, CD-R W Photo CD (single and multi ses sio [...]

Spe cificat ion s Maintenance and Se rvice Guide 6–7 Disk thickness 1.2 mm (0.047 in) T rack pitc h 0.74 µm Access time CD media D VD media Random Full stroke < 110 ms < 210 ms < 130 ms < 225 ms A udio output level Line-out, 0.7 V r ms Cache buff er 2 MB Data transfer rate CD-R (24X) CD-R W (10X) CD-ROM (24X) DV D ( 8 X ) Multiword D[...]

6–8 Maintenance and S ervice Gui de Spe cificat ion s Ta b l e 6 - 6 8X D VD±RW/R and CD-R W Combo Drive Applicable disk Read: DV D - R , DV D - R W, D VD-ROM (D VD-5, DV D - 9 , DV D - 1 0 , DV D - 1 8 ) , CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, Fo r m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R, CD-R W Photo CD (sing[...]

Spe cificat ion s Maintenance and Se rvice Guide 6–9 Disk thickness 1.2 mm (0.047 in) T rack pitc h 0.74 µm Access time CD D VD Random Full stroke < 175 ms < 285 ms < 230 ms < 335 ms A udio output level A udio-out, 0.7 Vr ms Cache buff er 2 MB Data transfer rate CD-R (16X) CD-R W (8X) CD-ROM (24X) DV D ( 8 X ) D VD-R (4X) DV D - R W [...]

6–10 Maintenance and Serv ice Guide Spe cificat ion s T able 6-7 8X D VD-ROM Drive Applicable disk D VD-ROM (D VD-5, D VD-9, D VD-10, D VD-18) CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R CD-R W Photo CD (single and multisession) CD-Bridge Center hole diameter 1.5 cm (0.59 i[...]

Spe cificat ion s Maintenance and S ervice Gui de 6–11 T rack pitc h 0.74 µm Access time CD media D VD media Random Full stroke < 100 ms < 175 ms < 125 ms < 225 ms A udio output level Line-out, 0.7 V r ms Cache buff er 512 KB Data transfer rate CD-R (24X) CD-R W (10X) CD-ROM (24X) DV D ( 8 X ) Multiword DMA mode 2 3600 KB/s (150 KB/s[...]

6–12 Maintenance and Serv ice Guide Spe cificat ion s T able 6-8 24X CD-ROM Drive Applicable disk Applicab le disc CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R CD-R W Photo CD (single/multisession) CD-Bridge Center hole diameter 1.5 cm (0.59 in) Disk diameter Standard disc M[...]

Spe cificat ion s Maintenance and S ervice Gui de 6–13 Ta b l e 6 - 9 System DMA Hard ware DMA System Function DMA0 n/a DMA1* n/a DMA2* n/a DMA3 n/a DMA4 Direct memor y access controller DMA5* A vailab le for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller ca n use DMA 1, 2, or 5. T able 6-10 System Interrupts Hard ware IRQ System[...]

6–14 Maintenance and Serv ice Guide Spe cificat ion s IRQ7* P arallel por t IRQ8 System CMOS/real time cloc k IRQ9* Microsoft A CPI-compliant system IRQ10* Intel USB UHCI controller—24C2 Intel 82852/82855 GM/GME Graphic Controller Realtek R TL8139 F amily PCI fast Ethernet Controller IRQ11 Intel USB EHCI controller—24CD Intel USB UHCI control[...]

Spe cificat ion s Maintenance and S ervice Gui de 6–15 T able 6-11 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no . 1 010 - 01F Unused 020 - 021 Interrupt controller no . 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O” configuration for[...]

6–16 Maintenance and Serv ice Guide Spe cificat ion s I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no . 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondary fixed disk controller 178 - 1EF Unused 1F0 - 1F7 Primar y fixed disk contro[...]

Spe cificat ion s Maintenance and S ervice Gui de 6–17 I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared por t 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondary diskette drive controller 378 - 37F P arallel por t (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3AF Unused 3B0 [...]

6–18 Maintenance and Serv ice Guide Spe cificat ion s T able 6-12 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memor y 128 KB 000A0000-000BFFFF Video memor y 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 01[...]

Maintenance and Se rvice Guide A–1 A Conn ec tor P in A ssi gnm ents Ta b l e A - 1 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground[...]

A–2 Maintenance and S ervice Gui de Connec tor Pin As signments Ta b l e A - 2 RJ-45 (Network) Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receiv e – 3 Receiv e + 7 Unused 4 Unused 8 Unused[...]

Connec tor P in Assignments Maintenance and Se rvice Guide A–3 Ta b l e A - 3 S-Video-Out Pin Signal Pin Signal 1 S-VHS color (C) signal 5 TV -CD 2 Composite video signal 6 S-VHS intensity ground 3 S-VHS intensity (Y) signal 7 Composite video ground 4 S-VHS color g round 12 3 45 6 7[...]

A–4 Maintenance and S ervice Gui de Connec tor Pin As signments Ta b l e A - 4 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 V er tical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog[...]

Connec tor P in Assignments Maintenance and Se rvice Guide A–5 Ta b l e A - 5 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused[...]

A–6 Maintenance and S ervice Gui de Connec tor Pin As signments Ta b l e A - 6 A udio-In (Microphone) Pin Signal Pin Signal 1 A udio signal in 3 Ground 2 A udio signal in Ta b l e A - 7 A udio-Out (Headphone) Pin Signal Pin Signal 1 A udio out, left channel 3 Ground 2 A udio out, r ight channel[...]

Maintenance and Se rvice Guide B–1 B P o w er C ord Set Requiremen ts 3-Con duc tor P o wer Cord Set The wide range input feature of the notebook permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C. The po wer cord set included with the notebook meets the requirements for use in the country where the equipment is [...]

B–2 Maintenance and S ervice Gui de P ow er Cor d Set Requirements Gen eral Requirements The requirements listed belo w are applicable to all countries. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All po wer cord sets must be approved b y an acceptable accredited agency responsible fo[...]

P ow er Cor d Set Requirements Maintenance and Se rvice Guide B–3 Countr y- Spec ifi c Requirements 3-Conductor P ower Cord Set Requirements Country Accredited Agency Applicable Note Number A ustralia EANSW 1 Au s t r i a OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 F rance UTE 1 Germany VDE 1 Italy IMQ 1 Jap a n ME T I 3 ?[...]

B–4 Maintenance and S ervice Gui de P ow er Cor d Set Requirements The Netherlands KEMA 1 Norwa y NEMKO 1 Sweden SEMK O 1 Switzerland SEV 1 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1. The fle xible cord must be <HAR> T ype HO5VV -F , 3-conductor , 1.0 mm² conductor size . P ower cord set fittings (appliance coupler and w all plug[...]

Maintenance and Se rvice Guide C–1 C Scre w Li sting This appendix provides specif ication and reference information for the scre ws used in the notebook. All screws listed in this appendix are av ailable in the Miscellaneous Screw Kits, spare part numbers 382402-001 (for use on HP Pa vilion ze2000 models) and 382403-001 (for use on Compaq Presar[...]

C–2 Maintenance and Serv ice Guide Scr ew Listing Black P M2 .0×5 . 0 Scr ew L ocations Ta b l e C - 1 Black PM2.0×5.0 Scre w Color Qty . Length Thread Head Width Black 5 5.0 mm 2.0 mm 4.0 mm Where used: 1 T wo screws that secure the hard dr ive co ver to the notebook (scre ws are captured on the cov er by C clips; documented in Section 5.3 ) 2[...]

Scr ew Listing Maintenance and Se rvice Guide C–3 Silv er P M2 .5×4. 0 Scr ew L ocations Ta b l e C - 2 Silver PM2.5×4.0 Screw Color Qty . Length Thread Head Width Silver 4 4.0 mm 2.5 mm 4.0 mm Where used: 4 screws that secure the hard driv e fram e to the hard drive (documented in Section 5.3 ) mm[...]

C–4 Maintenance and Serv ice Guide Scr ew Listing Black P M2 .0×6 .0 Sc re w Locati ons Ta b l e C - 3 Black PM2.0×6.0 Scre w Color Qty . Length Thread Head Width Black 22 6.0 mm 2.0 mm 4.0 mm Where used: 1 One screw that secures the optical dr ive to the notebook (documented in Section 5.5 ) 2 Se ven scre ws that secure the base en closure on [...]

Scr ew Listing Maintenance and Se rvice Guide C–5 Black P M2 .0×6 .0 Sc re w Locati ons Ta b l e C - 3 Black PM2.0×6.0 Scre w (Continued) Color Qty . Length Thread Head Width Black 22 6.0 mm 2.0 mm 4.0 mm Where used: 1 One screw that secures the k eyboar d to the notebook (documented in Section 5.10 ) 2 F our screws that secure the displa y ass[...]

C–6 Maintenance and Serv ice Guide Scr ew Listing Black P M2 .0×6 .0 Sc re w Locati ons Ta b l e C - 3 Black PM2.0×6.0 Scre w (Continued) Color Qty . Length Thread Head Width Black 22 6.0 mm 2.0 mm 4.0 mm Where used: 6 screws that secure the displa y asse mbly on the Compaq Presario M2000 notebook (documented in Section 5.11 ) mm[...]

Scr ew Listing Maintenance and Se rvice Guide C–7 Black P M2 .0×6 .0 Sc re w Locati ons Ta b l e C - 3 Black PM2.0×6.0 Scre w (Continued) Color Qty . Length Thread Head Width Black 22 6.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the base enclosur e to the notebook (documented in Section 5.12 ) mm[...]

C–8 Maintenance and Serv ice Guide Scr ew Listing Black P M2 .0×7 .0 Sc r ew L ocations Ta b l e C - 4 Black PM2.0×7.0 Scre w Color Qty . Length Thread Head Width Black 18 7.0 mm 2.0 mm 4.0 mm Where used: 1 screw that secures the optical driv e on the Compaq Presar io M2000 notebook (documented in Section 5.5 ) mm[...]

Scr ew Listing Maintenance and Se rvice Guide C–9 Black P M2 .0×7 .0 Sc r ew L ocations Ta b l e C - 4 Black PM2.0×7.0 Scre w (Continued) Color Qty . Length Thread Head Width Black 18 7.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the base enclos ure on the Compaq Presario M2000 notebook (documented in Section 5.12 ) mm[...]

C–10 Maintenance and S ervice Gui de Scr ew Listing Black P M2 .0×7 .0 Sc r ew L ocations Ta b l e C - 4 Black PM2.0×7.0 Scre w (Continued) Color Qty . Length Thread Head Width Black 18 7.0 mm 2.0 mm 4.0 mm Where used: 15 screws that secure the base encl osure on the Compaq Presario M2000 notebook (documented in Section 5.12 ) mm[...]

Scr ew Listing Maintenance and S ervice Gui de C–11 Silv er P M2 .0×5 .0 S cr ew L ocations Ta b l e C - 5 Silver PM2.0×5.0 Screw Color Qty . Length Thread Head Width Silver 9 5.0 mm 2.0 mm 4.0 mm Where used: 1 T wo screws that secure the ke yboard cover to the notebook (documented in Section 5.10 ) 2 Six screws that secure the base enc losure [...]

C–12 Maintenance and S ervice Gui de Scr ew Listing Silv er P M2 .0×5 .0 S cr ew L ocations Ta b l e C - 5 Silver PM2.0×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 9 5.0 mm 2.0 mm 4.0 mm Where used: 1 screw that secures the base enclosur e to the notebook (documented in Section 5.12 ) mm[...]

Scr ew Listing Maintenance and S ervice Gui de C–13 Silv er P M2 .0×3 .0 S cr ew Locati ons Ta b l e C - 6 Silver PM2.0×3.0 Screw Color Qty . Length Thread Head Width Silver 2 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the LED board to the notebook (documented in Section 5.9 ) mm[...]

C–14 Maintenance and S ervice Gui de Scr ew Listing Black P M2 .0×4. 0 Scr ew Locati ons Ta b l e C - 7 Black PM2.0×4.0 Scre w Color Qty . Length Thread Head Width Black 8 4.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the k eyboard to the notebook (documented in Section 5.10 ) mm[...]

Scr ew Listing Maintenance and S ervice Gui de C–15 Black P M2 .0×4. 0 Scr ew Locati ons Ta b l e C - 7 Black PM2.0×4.0 Scre w (Continued) Color Qty . Length Thread Head Width Black 8 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the base enclosur e to the notebook (documented in Section 5.12 ) mm[...]

C–16 Maintenance and S ervice Gui de Scr ew Listing Black P M2 .0×4. 0 Scr ew Locati ons Ta b l e C - 7 Black PM2.0×4.0 Scre w (Continued) Color Qty . Length Thread Head Width Black 8 4.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the base enclos ure on the Compaq Presario M2000 notebook (documented in Section 5.12 ) mm[...]

Scr ew Listing Maintenance and S ervice Gui de C–17 Black P M2 .0×16 .0 Sc re w Locati ons Ta b l e C - 8 Black PM2.0×16.0 Scre w Color Qty . Length Thread Head Width Black 5 16.0 mm 2.0 mm 4.0 mm Where used: 5 screws that secure the base enclosure on the HP Pa vilion ze2000 notebook (documented in Section 5.12 ) mm[...]

C–18 Maintenance and S ervice Gui de Scr ew Listing Silv er P M2 .0×4. 0 Scr ew L ocations Ta b l e C - 9 Silver PM2.0×4.0 Screw Color Qty . Length Thread Head Width Silver 16 4.0 mm 2.0 mm 4.0 mm Where used: 1 Three screws that secure the heat sink on the HP P avilion ze2000 notebook (documented in Section 5.14 ) 2 One screw that secures the b[...]

Scr ew Listing Maintenance and S ervice Gui de C–19 Silv er P M2 .0×4. 0 Scr ew L ocations Ta b l e C - 9 Silver PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 16 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the f an to the heat sink (documented in Section 5.15 ) mm[...]

C–20 Maintenance and S ervice Gui de Scr ew Listing Silv er P M2 .0×4. 0 Scr ew L ocations Ta b l e C - 9 Silver PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 16 4.0 mm 2.0 mm 4.0 mm Where used: 1 screw that secures the battery connec tor board to noteb ook (documented in Section 5.17 ) mm[...]

Scr ew Listing Maintenance and S ervice Gui de C–21 Silv er P M2 .0×4. 0 Scr ew L ocations Ta b l e C - 9 Silver PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 16 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the system board on the HP P avilion ze2000 notebook (documented in Section 5.21 ) mm[...]

C–2 2 Main tenance and Servi ce Guide Scr ew Listing Silv er P M2 .0×4. 0 Scr ew L ocations Ta b l e C - 9 Silver PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 16 4.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the system boar d on the Compaq Presario M2000 notebook (documented in Section 5.21 ) mm[...]

Scr ew Listing Maintenance and Se rvice Guide C–2 3 Silv er P M1.5×3 .5 Sc re w Locations T able C-10 Phillips PM1.5×3.5 Screw Color Qty . Length Thread Head Width Silver 2 3.5 mm 1.5 mm 3.0 mm Where used: 2 screws that secure the Bluetooth boa rd to the notebook (documented in Section 5.20 ) mm[...]

Maintenance and Se rvice Guide Index–1 Ind e x 1394 port 1–10 , 1–12 6-in-1 Digital Media Reader light 1–10 , 1–24 6-in-1 Digital Media Reader slot 1–10 6-in-1 Memory Reader light 1–12 , 1–26 6-in-1 Memory Reader slot 1–12 A AC adapter, spare part number 3–16 , 3–20 arrow keys 1–20 , 1–22 audio troubleshooting 2–21 audio[...]

Index–2 Maintenance and Se r vi ce Guide Index CD-ROM drive OS loading problems 2–20 precautions 4–3 removal 5–11 spare part number 3–11 , 3–15 , 3–22 , 5–11 specifications 6–12 components bottom 1–27 , 1–29 front 1–5 , 1–7 keyboard 1–19 , 1–21 left-side 1–13 , 1–15 rear 1–15 , 1–17 , 1–18 right-side 1–9 , [...]

Index Maintenance and Se rvice Guide Index–3 spare part number 3–11 , 3–15 , 3–22 , 5–11 specifications 6–8 DVD-ROM drive OS loading problems 2–20 precautions 4–3 removal 5–11 spare part number 3–11 , 3–15 , 3–22 , 5–11 specifications 6–10 E electrostatic discharge 4–4 , 4–8 entertainment cable, spare part number 3?[...]

Index–4 Maintenance and Se r vi ce Guide Index headphone jack location 1–6 , 1–8 pin assignments A–6 heat sink removal 5–41 spare part number 3–7 , 3–23 , 5–41 hinge cover, spare part numbers 3–3 , 3–24 , 5–28 I I/O address specifications 6–15 IDE drive light 1–6 , 1–8 interrupt specifications 6–13 K keyboard removal 5[...]

Index Maintenance and Se rvice Guide Index–5 Miscellaneous Plastics Kit components 3–12 contents 3–13 , 3–23 spare part numbers 3–9 , 3–13 , 3–23 modem jack location 1–14 , 1–16 pin assignments A–5 modem, troubleshooting 2–26 monitor port 1–14 , 1–16 pin assignments A–4 mouse, spare part number 3–16 , 3–18 mute butto[...]

Index–6 Maintenance and Se r vi ce Guide Index removal/replacement preliminaries 4–1 procedures 5–1 right-side components 1–9 , 1–11 RJ-11 jack location 1–14 , 1–16 pin assignments A–5 RJ-45 jack location 1–14 , 1–16 pin assignments A–2 S Screw Kit, spare part number 3–16 , 3–23 screw listing C–1 security cable slot 1–[...]

Index Maintenance and Se rvice Guide Index–7 OS loading 2–15 overview 2–1 pointing device 2–25 power 2–8 video 2–12 U Universal Serial Bus (USB) port location 1–10 , 1–12 , 1–14 , 1–16 pin assignments A–1 USB digital drive, spare part number 3–15 USB travel mouse, spare part number 3–16 , 3–18 USB/S-Video controller boar[...]