HP P1560 manual

LASERJET PROFESSIONAL P 1560 and P1600 P r i n t e r series Us er Guide www .hp .com/support/ljp1560seri es www .hp .com/support/ljp1600seri es[...]

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HP LaserJet Professional P1560 and P1600 printer series User Guide[...]

Copyright and License © 2011 Copyright Hewlett-Packard Developme nt Comp any, L.P. Reproduction, adaptation, o r translation without prior written permis sion is prohi bited, ex cept as all owed un der the copyright laws. The infor matio n cont ain ed he rein i s subj ec t to change without no tice. The onl y warranties fo r HP products and servic[...]

Conventions used in this guide TIP: Tips provide helpful hints or shortcuts. NOTE: N otes provide important information to explain a concept or to complete a task. CAUTION: Cautions indicate procedures that are reco mmended to a void losing data or damag ing the product. WARNING! Wa rnings alert you to specific proc edures to avoid personal injury,[...]

iv Conventions used in this guide ENWW[...]

Table of contents 1 Product basi cs ......... ............ ........ ............. ........ ............. ........ ............. ........ ............. .... ..... 1 Product compa rison ....... .......... ....... ........... ....... ........... ....... .......... ....... ........... .......... ........ .. ...... 2 Environmenta l features .......... .[...]

Softwar e for Mac . ...... .......... ....... .......... ....... .......... ....... .......... ...... .......... .......... ...... 20 HP Printer Utility f or Mac .. ............... .......... .............. .......... ............... ......... 20 Supporte d utilities for Mac . ................................................... ....................[...]

6 P rint ta sks .... ......... ...... ......... ....... ......... ...... ......... ...... ......... ......... ....... ......... ...... ....... ..... . 41 Cancel a print job . ............ ........ ............ ........ ............ ............. ........ ............. ........ ............ . ...... 42 Stop the curren t print job fro m the control p[...]

HP Smart Install ta b ............. ........................... ........................... ............... 56 Links ......... .......... ............... .......... ................ ......... ............... ........... ........ 56 Economy settings ............................. ................. .......................... ................... ......[...]

Solve imag e-quality problems ................. ............... .................... .............. ..................... ........... 96 Image d efect exa mples . ............. ................... .............. ................... ............. ............. 96 Light p rint or fad ed ....... ............ ........ ............ ......... ...........[...]

Appendix C Spe cifi catio ns ..... ........ ..... ......... ...... ........ ..... ......... ...... ........ ........ ...... ........ ..... 12 1 Physical sp ecificatio ns ....................... ........................ ................ ......................... ............... ... 122 Power co nsumption, ele ctrical spec ifications, and acoustic em[...]

1 Product basics ● Product comparison ● Environmental features ● Prod uc t fea tur es ● Pro duc t v iew s ENWW 1[...]

Product compari son HP LaserJe t Profes sional P1 560 printer se ries HP LaserJ et Profes sional P1600 printer s eries ● Speed : 22 A4 pages per minute (ppm), 23 letter-size ppm ● Trays : Priority inp ut slot (10-sheet) and a main-input tr ay (250-sheet) ● Output bin : 125-sheets ● Connectivity : Hi-Spee d USB 2.0 port ● Tw o-side d pri n[...]

Envi ronmental fea tures Duple x Save paper by using dup lex pri nting as your def ault p rint se tting. ● The HP Laser Jet Professional P 1560 printer series sup ports manual d uplexing. ● The HP LaserJ et Professional P 1600 printer seri es supports a utomatic and manu al duplex ing. Recyc ling Reduc e waste by usin g recy cled pa per. Recycl[...]

Product features Benefit Supporting features Print quality ● Genuine HP pr int c artrid ge. ● True 600 x 600 dots p er inch (dpi) text and graphics. ● FastRes (1 200 dpi). ● Adjustable setti ngs to optimize p rint quality. Supported op erating sy stems ● Windows 7 (32-b it and 64-bit) ● Window s Vist a (32-bi t and 6 4-bit ) ● Window [...]

Benefit Supporting features Supplies ● A supplie s status pa ge wit h print cartridg e gaug es that e stima te remai ning su pply l evel. Not ava ilabl e fo r non-H P suppl ies. ● Authentication for genuine HP print cartridges. ● Easy ord ering f or replac eme nt suppl ies. Accessibility ● The onli ne us er gui de is c ompat ible with text [...]

Product views Front an d left s ide vi ew Figure 1-1 HP Las erJet Profe ssional P1560 and P1600 printer ser ies 4 2 5 6 3 1 7 1 Output bin 2 Output tray extension 3 Priority input slot 4 Main-inp ut tray 5 Power button 6 Cartri dge do or lift- tab 7 Control pa nel 6 Chapter 1 Product basics ENWW[...]

Back view Figure 1-2 HP Las erJet Profe ssional P1560 and P1600 printer ser ies 2 1 3 4 1 USB port HP internal network port (HP LaserJet Professional P1600 printer series only) 2 Powe r recep tac le 3 Kensingto n lock 4 Duplex er and re ar jam-a ccess do or (HP Las erJet Pr ofessi onal P1600 pr inter se ries only) Serial number and model number loc[...]

Control-panel la yout The control pa nel contains four lights and tw o buttons. NOTE: See Interpret control-panel light patterns on page 80 for a description of what the light patterns mean. Figure 1-3 HP Las erJet Profe ssional P1560 and P1600 printer ser ies contro l panel 2 3 4 5 6 1 1 Toner ligh t : When the print cartridge is low, the toner li[...]

2 Software for Windows ● Supported operating systems for Windows ● Supported printer-drivers for Windows ● Select the cor rect printer-driver for Windows ● Priority for print settings ● Change printer-driver settings for Windows ● Remove software fo r Windows ● Supported utilities for Windows ENWW 9[...]

Supported operating systems for Windows The product comes with software for the following Windows® operating systems: ● Windows 7 (32-b it and 64-bit) ● Windows Vista (32-b it and 64-bit) ● Windows XP (32-bit and 64-bit) ● Windows Se rver 2008 (32-bit and 64-bit) ● Windows Se rver 2003 (32-bit and 64-bit) For more informati on about upg [...]

Select the co rrect prin ter-driver for Windows NOTE: Only the HP LaserJet Professio nal P1600 printe r series support s the HP Universal Prin t Driver. Whenever possible, use the printer drivers installed du ring the HP Smart Install or f rom the product CD. The UPD printer driver is a se condary back-up printer driver . HP Universal Print Driver [...]

Priority for print settings Changes to print settings are prioritized depending on where the changes are made: NOTE: The names of commands and dialog boxes might vary depending on your software program. ● Page Setup dialog bo x : Click Page Setup or a similar co mmand on the File menu of the program you are working in to open this dialog box. Set[...]

Change pri nter-d river settings for Windows Change the settings for all print jobs until t he softwa re program is closed Change the default settings for all print jobs Chang e the pro duct co nfig urat ion settings 1. On the File menu i n the soft ware progra m, clic k Print . 2. Select the driver, a nd then click Properties or Preferenc es . The[...]

Remove software for Windows Use the uninstall utili ty to remove Win dows software 1. Clic k Sta rt , and the n click All Programs . 2. Clic k HP , and then click HP LaserJet Professional P156 0 and P1600 printer . 3. Clic k Un in stal l , and then follow the onscreen instructions to remove the software. Use the Windows Control Panel to remove soft[...]

Supported utili ties for Windows NOTE: Onl y the HP LaserJet Professional P1600 prin ter series supports utilities for Windows. HP Web Jet admin HP Web Jetadmin is a simple print and imaging peripheral management software tool that helps optimize product us e, control color costs , secure products, and streamline supplies management by enabling rem[...]

16 Chapter 2 Softw are for Windows ENWW[...]

3 Use the product with Mac ● Software for Mac ● Print with Mac ENWW 17[...]

Software for Ma c Supported operating systems for Macintosh The product supports the following Macintosh operating systems: ● Mac OS X v10. 4, v10.5, and v1 0.6 NOTE: PP C and Intel® Core™ processors are supported. Supported printer dri vers for M acintosh The HP LaserJet software installer provides PostSc ript® Printer Description (PPD ) fil[...]

Priority for print settings for Mac Changes to print settings are prioritized depending on where the changes are made: NOTE: The names of commands and dialog boxes might vary depending on your software program. ● Page Setup dialog bo x : Click Page Setup or a similar co mmand on the File menu of the program you are working in to open this dial og[...]

Software for Mac HP Printer Utility for Mac Use the HP LaserJet Utility to print the product information pages and to change the Auto-Off setting from a Mac computer. To open the HP LaserJet Utility, complete the procedure below. ▲ Open the Print Queue, and then click the Utility icon. Supported utilities fo r Mac HP Embedded W eb Server NOTE: On[...]

Print with Mac Create and use prin ting presets in Macintosh Use printing presets to save the cu rre nt p rinter driver settings for reuse. Create a printing pr eset 1. On th e File menu, click Print . 2. Select the drive r. 3. Select the print settings. 4. In th e Presets box, click Save As ... , and typ e a n am e f or t he pres et . 5. Clic k OK[...]

3. Open the Cover Page menu, and then select whether to print the cover page Before Docu ment or After Document . 4. In th e Cover Page Type menu, select the message that you want to print on the cover page. NOTE: To print a blank cover page, select S tan dar d as the Cover Page Type . Print multiple pages on one sheet of paper in Macintosh You can[...]

Print on both sides (duplex) with Mac Automatic NOTE: A utomatic duplexing is only supp orted for the HP Las erJet Professional P1600 printer series pro duc t. The printer driv er only supports certain me dia sizes for automatic duplexing. Use the manual duplexing procedure for media sizes not available in the printer driv er. Automatic duplexing f[...]

24 Chapter 3 Use t he product with Mac ENWW[...]

4 Connect the pr oduct ● Supported network operating systems ● Connect with USB ● Connect to a network ENWW 25[...]

Supported network ope rating systems NOTE: Only the HP LaserJet Professio nal P1600 printer seri es supports network fu nctions. The following operating systems support network printing: ● Windows 7 (32-b it and 64-bit) ● Windows Vista (Starter Edition, 32-bit, and 64-bit) ● Win dows XP (3 2-bi t, Se rv ice Pack 2 ) ● Win dows XP (6 4-bi t,[...]

Connect with USB This product supports a USB 2.0 connection. Y ou must use an A-to-B type USB cable that is no longer than 2 meters ( 6.56 feet). HP Smart Install NOTE: This installation type is supported for Windows only. The HP Smart Install allows y ou to install the product driver and software by connecting the produc t to a computer through a [...]

Connect to a network The HP LaserJet Professional P1600 printer series can con nect to networks through the HP internal networking port. Sup port ed ne twork pr otoc ols To connect a networking-equipped product to your ne twork, you need a network that uses the following protocol. ● Functional wired TCP/IP network Instal l the pr oduct o n a wir [...]

HP Smart Install on a wire d network NOTE: This installation type is supported for Windows only. 1. Print a configuration page and locate the product IP address. See Print information pages on page 54 . 2. Open a Web browser using the computer where you want to install the product. 3. Type the IP address for the product in the address line of the b[...]

Set or change the network password Use the embedded Web serv er to set a networ k password or chang e an existing password. 1. Open the embedded Web serv er, click the Networking tab, and c lic k the Password lin k. NOTE: If a password has previously been set, you are prompted to type the password. Type the password, and then click the Apply button[...]

5 Paper and print media ● Understand paper a nd print media use ● Special paper or print media guidelines ● Change the print driver to match the media type and size ● Supported paper sizes ● Supported paper types ● Tray and bin cap acity ● Load paper trays ENWW 31[...]

Understand p aper and print me dia use This product supports a variety of paper and other pr int media in accordance with the guidelines in this user guide. Paper or print media t hat does not m eet these guide lines might cause poor print quality, increased jams, and premature we ar on the product. For best results, use only HP-brand paper and pri[...]

Special paper or print medi a guideli nes This product supports printing on special me dia. Use the following guidelines to obtain satisfactory results. When using special pa per or print med ia, be sure to set the type and size in the printer driver to obtain the be st results. CAUTION: HP LaserJet products use fusers to bond dry toner particles t[...]

Change th e prin t driver to match the media t ype and si ze Selecting media by type and size results in significa ntly better print quality for heavy paper, glossy paper, and overhead transparencies . Using the wrong se tting can r esult in unsatisfactory print quality. Alwa ys pri nt b y Type for special print media, such as labels or transparenc[...]

Supported pap er sizes This product supports v arious paper sizes, and it ada pts to various media . NOTE: To obtain best print results, select the ap pr opriate paper size and type in your print driver befo re pri nti ng. The printer driv er only supports certain me dia sizes for automatic duplexing. Use the manual duplexing procedure for media si[...]

Table 5-2 Supported envelopes and pos tcards (continued) Size Dimensions Main-input tray Priority input slot Japa nese Post card 100 x 148 mm (3.94 x 5.83 in) Double Ja panese Postcard Rotate d 148 x 200 mm (5.83 x 7.87 in) 36 Chapter 5 Paper and print media E NWW[...]

Supported pap er types For a complete list of specific HP-brand paper that this produ ct supports, go to www.hp.co m/ support/ ljp1560s eries or www.hp.c om/ support/ljp1600 series . Paper type (pri nter drive r) Main -in put t ray Prior ity i npu t slot Plain Recycled Vellum Light Mid-we ight Heavy Extr a Heavy Letterhead Prepri nted Prepunc hed C[...]

Tray and bin capaci ty Tray o r bin Paper type Spec ificat ions Quan tity Main- input tray Pape r Rang e: 60 g/m 2 (16 lb) bond to 163 g/m 2 (43 lb) bond 250 sheets of 75 g/m 2 (20 lb) bond Envelope s Less tha n 60 g/m 2 (16 lb) bond to 90 g/m 2 (24 lb) bond Up to 10 envel op es Transparencies Minimum 0.13 mm (0 .005 in) thick Up to 12 5 transpar e[...]

Load paper trays CAUTION: If you try to print on med ia that is wrinkled, folded, or damaged in any way, a jam might occur. S ee Clear jams on page 85 for more information. Priority input slot The priority input slot holds up to ten sheets of media or one envelope, one transparency, or one sheet of labels or cardstock. Load media with the top fo rw[...]

NOTE: Use the priority input slot for printing one envelope or other special media. Use the main-input tray for printing multiple en ve lopes or other special media. 1. Before loading the med ia, slide the media guid es outward to slightly wider than the me dia. 2. Pl ace the me dia i n the tra y and ad ju st th e medi a gu ides to th e co rre ct w[...]

6 Print tasks ● Cancel a print job ● Print with Windows ENWW 41[...]

Cancel a prin t job You can stop a print request by using the contro l panel or by using the software program. For instructions about how to stop a print request from a computer on a network, see the o nline Help for the specific network software. NOTE: It can take some time for all printing to clear after you have canceled a print job. Stop the cu[...]

Print with Windows Open the Windows printer driver 1. On th e File menu in the software program, click Print . 2. Select the product, and then click Properties or P ref eren ces . Get help for any print optio n with Windows Printer-driver He lp is separate from program Help. The p rinter-driver help provides explanat ions for the buttons, check box[...]

Print colored text as black with W indows 1. Open the printer driver, clic k the Properties or Preferences button, and then click the Advanced tab. 2. Clic k th e Print All Text as Black check b ox. 3. Clic k th e OK button. Save custom print settings for reuse wi th Windows Use a prin tin g qui ck se t 1. Open the printer driver, and then click th[...]

Select a pa per type 1. Open the printer driver, clic k the Properties or Preferences button, and then click the Paper/ Quality tab. 2. Select a type from the Ty pe is drop-down list. 3. Clic k th e OK button. Select the print r esolution 1. Open the printer driver, clic k the Properties or Preferences button, and then click the Paper/ Quality tab.[...]

Print the first or last page on dif ferent paper with Windows 1. Open the printer driver, clic k the Properties or Preferences button, and then click the Paper/ Quality tab. 2. Clic k th e Use Different Paper/Covers check box, and then select the necessary sett ings for the front cover, other pages, and back cove r. 3. Clic k th e OK button. Scale [...]

Print on both sides (duplex) with Windows Automatic NOTE: A utomatic duplexing is only supp orted for the HP Las erJet Professional P1600 printer series pro duc t. The printer driv er only supports certain me dia sizes for automatic duplexing. Use the manual duplexing procedure for media sizes not available in the printer driv er. Before you can us[...]

Manual Before you can use the manual duplexing feature, you mu st select the Allow Manual Duplexing check box on the Device Settings tab of the printer properties dialog box. See Change printer-driver sett ing s for W indo ws on page 13 . 1. Load paper fac e-down in the priority input slot or in the m ain-input tray. 2. Open the printer driver, and[...]

5. Retrieve the printed st ack from the output bin, a n d, maintaining the paper orientation, place it w ith the printed-side facing down in the main-input tray . 6. At the product control panel, press the go button to print the second side of the job. Create a booklet with Windows 1. Open the printer driver, clic k the Properties or Preferences bu[...]

Select page ori entation with Win dows 1. Open the printer driver, clic k the Properties or Preferences button, and then click the Finishing tab. 2. In th e Orientation area, select the Portrait or Landscape option. To print the page image upside down, select the Rotate by 180 deg rees option. 3. Clic k th e OK button. Use HP ePrint HP ePrint is a [...]

d. Select the HP We b Services tab a nd click the Enable button. T he product configures the connection to the Internet , and then a mes sage appears informing you that an information sheet will be printed. e. Click the OK button. An ePrint page prints out. On the ePrint pag e, look for the e-mail address that is automatically assigne d to the prod[...]

To print, fo llow these step s: 1. Tap the act ion item. 2. Tap Print . NOTE: If you are printing for the first time, or if your previously selected product is not available, y ou must selec t a product b efore proceeding to the next step. 3. Configure the print options and then tap Print . 52 Chapter 6 Print tasks ENWW[...]

7 Manage an d maintain ● Print information pages ● Use the HP Embedded Web Server ● Economy settings ● Quiet mode setting s ● Manage supplies and accessories ● Cle an th e p rod uct ● Product updates ENWW 53[...]

Print in forma tion pa ges You can print the following info rmation pages. Configurat ion page The configuration page lists current product settings and properties. This page also contains a status log report. To print a configuration page, do one of the following: ● Press and hold the go button when the rea dy light is on and no other jobs are p[...]

Use the HP Embedd ed Web Server NOTE: Only the HP LaserJet Professio nal P1600 printe r series support s the embedded Web server. Use the embedded Web se rver (EWS) to view product and network status and to manage printing functions from your computer. ● View product status information ● Determine the remaining life on all supplies and order ne[...]

Embedded Web server sections Information tab The Information pages group consists of the f ollowing pages: ● Device Statu s display s the status of the product and HP supp lies. ● Devi ce Con fig urat ion shows the information found on the configuration page. ● Supplies Status shows the status of HP supplies and provides part numbers. To orde[...]

Economy settings EconoMode This product has an EconoMode option for printing drafts of documents. Using E conoMode can use less toner and decrease the cost per page. However, using EconoMode can also reduc e print quality. HP does not recommend the full-time use of EconoM ode . If EconoMode is used full-time, the toner supply might outlast the mech[...]

NOTE: The changed setting does not go into effe ct until a print job is sent to product. 58 Chapter 7 Manage and maintain ENWW[...]

Quiet mode settings This product has a quiet mode that reduces noise du ring printing. When quiet mode is turned on , the product prints at a slower speed. NOTE: Qu iet mode reduces the product print speed, w hich might improve print q uality. Follow these steps to enable quiet mode. 1. Open the printer properties, and then click the Device Setting[...]

Manage supplies an d accessories Correctly using, sto ring, and monitoring the prin t cartridge can help ensure high-quality output. Manage print cartridges Print-cart ridge storage Do not remove the print cartridge from its package until you are ready to use it. CAUTION: To prevent damage to the print cartridge, do not expose it to light for more [...]

Replacement i nstructions Redistribute toner When a sma ll amount of toner remains in print cartridge, faded or light areas might appear on the printed page. You might be able to temporarily im prove print quality by redistributing the toner. 1. Open the print-cartridge door, and then remove the print cartridge. 2. To redistribute the toner, gently[...]

3. Reinsert the print cartridge into the product, and then close the print-cartridge door. If the print is still light, install a new print cartridge. 62 Chapter 7 Manage and maintain ENWW[...]

Replace the pri nt cartridge 1. Open the print-cartridge door, and remov e the old print cartridge. See the recycling information inside the print-cartridge box. 2. Remove the new p rint cartridge from the bag . CAUTION: To prevent damage to the print cartridge, hold the print cartridge at each end. 3. Pull the tab and completely remove t he tape f[...]

4. Gently rock the print cartridge from fr ont to back to distribute the toner evenly insi de the cartridge. 5. Insert the print cartridge in the product and close the print-ca rtridge door. CAUTION: If toner gets on your clothing, wipe it off with a dry cloth and wash clo thing in cold water. Hot water sets toner into fabric . NOTE: When to ner is[...]

Replace the pickup roller Normal use w ith good media cause s wear. The use of poor media might require more frequent replacement of the pickup roller. If the product regularly mispicks (no media feeds thr ough), you might need to change or clean the pickup roller. See Clean the pickup ro ller on page 71 to order a new pickup roller. WARNING! Befor[...]

2. Find the pickup roller. 3. Release the small, white tabs on each side of th e pickup roller, and rotate the pickup roller toward the front. 4. Gently pull the pic kup roller up and out. 66 Chapter 7 Manage and maintain ENWW[...]

5. Position the new pickup roller in the slot. The ci rcular and rectangular slots o n each side prevents you from installing the ro ller incorrectly. 6. Rotate the top of the new pickup roller away from you until both sides snap into place. 7. Insert the print cartridge in the product and close the print-ca rtridge door. ENWW Manage supplies a nd [...]

Replace the sepa ration pad Normal use w ith good media cause s wear. The use of poor media might require more frequent replacement of the separation pad. If the product regularly pulls multiple s heets of media a t a time, you might need to change the separation pad. WARNING! Before changing the sepa ration pad, use the power switch to turn the pr[...]

3. Remove the sep aration pad. 4. Insert the new s eparation pad, and s crew it into place. ENWW Manage supplies a nd accessories 69[...]

5. Plug the product in to the wall outlet, and turn o n the product. 70 Chapter 7 Manage and maintain ENWW[...]

Clean the product Clean the pickup roller If you want to clean the pickup roller before de ciding to r eplace it, follow these instructions: 1. Unplug the power cord from the product, and then remov e the pickup roller as described in Replace the pickup roller on page 65 . 2. Dab a lint-free cloth in isopropyl alcohol, and then scrub the roller. WA[...]

Clean the paper path If you are experiencing toner spec ks or dots on the printouts, c lean the paper p ath. This process uses a transparency to remove dust and toner from the paper path. Do no t use bond or rough paper. NOTE: Fo r best results use a sheet of transparency. If you do not have any transparencies, you can use c opier-grade media (60 t[...]

Clean the print-cartridge area You do not need to clean the print-cartridge area of ten. However, cleaning th is area can improv e the quality of the printed sheets. WARNING! Before cleaning t he product, turn the product off by unplugging the power cord, and wait for the product to cool. 1. Unplug the power cord from the product. Open the prin t-c[...]

2. Use a dry, lint-free cloth, to wipe any residue from the paper-path area and the print-cartridge cavi ty. 3. Replace the print cartridge, and close the print-cartridge door. 74 Chapter 7 Manage and maintain ENWW[...]

4. Plug the power cord into the p roduct. Clean the exterior Use a soft, damp, lint-free cloth to wipe dust, smudge s, a nd st ain s off of the exte ri or of th e dev ice. ENWW Cl ean the product 75[...]

Product updat es Firmware updates Firmware and softwa re updates and installation instructions for this p roduct are available at www.h p.com / support/lj p1560ser ies or www.hp.com/ s upport/l jp1600s eries . Click Downloads and drivers , click the operating system, and then select the download for the product. 76 Chapter 7 Manage and maintain ENW[...]

8 Solve problems ● Solve general problems ● Restore factory settings ● Interpret control-panel light patterns ● Cle ar j ams ● Solve paper-handling problems ● Solve image-quality problems ● Solve performance problems ● Solve connectivity problems ● Solve product software problems ENWW 77[...]

Solve ge neral probl ems If the product is not responding corr ectly, complete the steps in the following checklist, in order. If the product does not pass a step, follow the corresponding troubleshooting suggestions. If a step resolves the problem, y ou can stop without perfor ming the other steps on the checklist. Troubleshooting che cklist 1. Ma[...]

8. If the configuration page prints, check the follow ing items. a. If the page does not print correctly, the pr oblem is with the product hardware. Contact HP Customer Care. b. If the page prints correctly, the product hardwa re is working. The problem is with the computer that you are using, with the printer driver, or with the program. 9. Print [...]

Interpret control-panel light pattern s Table 8-1 Statu s-light legend Symbol fo r “li ght off” 1 Symbol fo r “lig ht on ” 1 Symbol fo r “light blink ing” 1 1 For a descri ption of the con trol pan el symbo ls and lig hts, se e Control-pane l layout on page 8 . Table 8-2 Cont rol-panel li ghts Light status Light pattern State of the pro[...]

Table 8-2 Cont rol-panel lights ( continued) Light status Light pattern State of the product Action All lights are of f NOTE : The power but ton ba cklig ht is on . The form atter is not connected to the product corr ectly. 1. Turn off the produc t. 2. Wait 30 secon ds, and t hen turn on the product. 3. Wait for the product to initia lize . Cont ac[...]

Table 8-2 Cont rol-panel lights ( continued) Light status Light pattern State of the product Action Ready light is on, and all other lights are off. NOTE : The power but ton ba cklig ht is on . The product is i n the Ready state. No acti on requ ire d. The pr oduc t is read y to rec eive a pr int job. Ready light is bli nking, and all other light s[...]

Table 8-2 Cont rol-panel lights ( continued) Light status Light pattern State of the product Action Attention light is blinking , rea dy light is on, and ot her ligh ts are off. NOTE : The power but ton ba cklig ht is on . The product has expe rience d a continual erro r from whic h it wi ll recov er on its own. To recover from the error and print [...]

Table 8-2 Cont rol-panel lights ( continued) Light status Light pattern State of the product Action The ready and toner lights are o n. NOTE : The power but ton ba cklig ht is on . The pr int cart ridge i s near the estimated end o f lif e. Order a new print car tridge and have it ready. See Or der part s, acc essor ies, and su pplie s on page 112 [...]

Clear jams When clearing jams, be very careful not to tear ja mmed paper. If a small piece of paper remains in the product, it could cause additional jams . CAUTION: Before clearing jams, turn the product off and disconnec t the power cord. Common causes o f jams ● The input trays are loaded incorrectly or are too full. NOTE: When you add new med[...]

Clear jams from the input trays CAUTION: Do not use sharp objects, such as tweezer s or needle-nose pliers, to remov e jams. Damage caused by sharp objec ts will not be covered by the warranty. When removing jammed me dia, pull the jammed me dia straight awa y from the product. Pulling jammed media out of the product at an angle can damage the prod[...]

3. With both hands, grasp the side of the jammed media that is most visible (this includes the middle), and carefully pull it free from the product. 4. Reinstall the print c artridge and close the print-cartridge door. ENWW Clear jams 87[...]

Clear jams from the duplexer NOTE: Onl y the HP LaserJet Professional P1600 printer series has an automatic duplexer. 1. Open the print-cartridge door, and then remove the print cartridge. 2. Open the rear door. 88 Chapter 8 Solve problems ENWW[...]

3. Carefully grasp the jammed paper, and slowly pull it out o f the product 4. Close the rear door. 5. Reinstall the print c artridge and close the print-cartridge door. ENWW Clear jams 89[...]

Clear jams from the output areas CAUTION: Do not use sharp objects, such as tweezer s or needle-nose pliers, to remov e jams. Damage caused by sharp objec ts will not be covered by the warranty. 1. Open the print-cartridge door, and then remove the print cartridge. 2. Keep the print cartridge door open, and then with both hands, grasp the side of t[...]

3. Reinstall the print cartridge, and then close the print-cartridge door. Clear jams from insid e the product 1. Open the print-ca rtridge door, and remove t he print cartridge. CAUTION: To prevent damage, do not expose the print cartridge to light. Cover it with a piece of paper. ENWW Clear jams 91[...]

2. If you can see the jammed paper, carefully grasp th e jammed p aper, and slowly p ull it out of the product. NOTE: If you can not see the jammed paper, go to the next step. If you successfully removed the j ammed paper, skip the next step. 3. Press the green tab a nd then open the jam- access door, carefully grasp the jamme d paper and slowly pu[...]

4. Reinstall the print cartridge, and then close the print-cartridge door. ENWW Clear jams 93[...]

Solve repeated jams ● Verify that the input tray is not overfilled. The input tray capacity varies depending on the type of print media that y ou are using. ● Verify that th e media guid es are properly adjusted . ● Check that the input tray is securely in place. ● Do not add print media into the input tray while the product is printing. ?[...]

Solve pape r-handling prob lems The following problems with media cause print-quality deviations, jams, or damage to the produc t. Problem Caus e Solution Poor print q uality or to ner adhesion Th e paper is too moist, too r ough, too heavy, too sm oot h, or i t is emboss ed or from a faul ty paper lot. Try anothe r kind of paper , between 100 and [...]

Solve i mage-qualit y proble ms You can prevent most print-quality problems by follo wing these guidelines. ● Use paper that meets HP sp ecifications. See Paper and print media on page 31 . ● Cl ean th e pr oduct as nec ess ary. Se e Clean the pa per path on page 72 . Image defect examples This section provides information about identifying a n[...]

Dropouts ● A s ingle sheet of me dia might be de fecti ve. T ry re printi ng the job. ● The media mo istur e conten t is uneve n or the medi a has moist sp ots on its su rface . Try pri nting wi th new m edia. ● The m edia lot is bad. The manufac turing p roces ses can cause some a reas to reject toner. Try a differe nt type or bran d of me d[...]

Toner smea r ● If toner smears appear on the leading edge of the media, th e media gu ides mig ht be dirt y. Wipe the media guide s wit h a dry, lin t-fre e clot h. ● Check the me dia typ e and qualit y. ● The fuser temperature m ight be to o low. In yo ur printer driver , make su re the ap propri ate med ia type is selected . ● Place the p[...]

Misformed characters ● If char acters are i mprop erly f ormed, prod ucing h ollow images, the media s tock migh t be too sl ick. Try a dif fere nt me dia. ● If char acters are improp erly f ormed , prod ucing a wavy effect, the product might need service. Print a conf igur ation pa ge. If t he charac ter s are imp roperl y form ed, co ntact an[...]

Wrinkles or cr eases ● Make s ure that me dia i s load ed pr operly. ● Check the me dia typ e and qualit y. ● Turn over th e stack of media in the tray. Also, tr y rotating the media 180° in the input tr ay. ● Place the product in quiet mode, and send the print job again. See Qu iet mode settings on pag e 59 . ● For env elopes, this ca n[...]

Moisture NOTE: T his prod uct dis sipat es heat by us ing conve ctive coo ling. The heat an d moist ure gen erate d by th e printi ng proce ss esca pe thro ugh ve nts in the produc t exte rior or through the o utput bin ar ea. Water droplets fr om the convective cooling process will not damage the pr oduct. Verify normal product operation The re le[...]

Optimize and i mprove image quali ty Change print densi ty You can change the print density setting by from the printer properties dialog box. 1. Windows XP, Windows Server 2008, and Windows Server 2003 (using the default Start menu view) : Click Star t , and then click Printers and Faxes . -or- Windows XP, Windows Server 2008, and Windows Server 2[...]

Solve perfo rmance p roblems Problem Caus e Solution Pages print but a re totally blank. The sealing ta pe might st ill be in the print cartridg es. Verif y that the seali ng tape has been completely removed from the print cartridge s. The do cument mi ght cont ain blank pages . Check the do cument that you are printi ng to see if conte nt appe ars[...]

Solve c onnect ivity p roblems NOTE: Restore the factory default settings for the product. See Restore fact ory settings on page 79 . If the problem persis ts, try the solutions in this section. Solve direct-connect problems If you have connected the pro duct dire ctly to a computer, check the cab le. ● Verify that the cable is connected to the c[...]

Verify that the ping command is successful for other devices on the network (if not, a fir ewall might be blocking the ping command). Try opening the e mbedded Web se rver to verify that the computer is communicating with the product. 5. Have any softwa re applications be en added to the network? Make sure they are compatible and that they are inst[...]

Solve produc t software problem s Solve common W indows probl ems Error messag e: "Genera l Protectio n FaultExcep tion OE" "Spool32" "Illegal Operation " Cause Solution Close all so ftwar e progra ms, resta rt Windo ws, and tr y again. Delete all temp files from the Temp subdirectory. Determi ne the name o f th e dire[...]

Solve commo n Maci ntos h pro blems Table 8-3 P roble ms in Mac OS X The printer driver is not lis ted in the Printer Setup Utility or the Print & Fax list. Cause Solution The p roduc t soft ware mi ght no t have be en inst alle d or was ins tal led incorr ectl y. Make sure tha t the product . GZ file is in th e following hard-dr ive folder: ?[...]

Table 8-3 P roble ms in Mac OS X (con tinue d) The printer driver does no t automatically set up the selected p roduct in the Printer Setup Utility or the Print & Fax list. Cause Solution The p roduc t soft ware mi ght no t have be en inst alle d or was ins tal led incorr ectl y. Make sure tha t the product P PD is in the following hard-drive f[...]

When connected with a USB cable, the product does not appear in the Printer Setup Utility or Print & Fax list after th e d river i s se lect ed. Cause Solution This pro ble m is cause d by eith er a soft war e or a har dware componen t. Sof twar e tr oubl esho otin g ● Check that your Macintos h supports USB. ● Verif y that you r Macint osh[...]

110 Chapter 8 Solve problems ENWW[...]

A Supplies and accessories ● Order parts, accessories , and supplies ● Par t nu mbe rs ENWW 11 1[...]

Order parts, accessorie s, and supplies Orde r supp lies an d pape r www.h p.com / go/suresup ply Orde r genuin e HP pa rts or ac cesso ries www.h p.com / buy /parts Orde r through servic e or suppo rt provi ders Cont act an H P-autho rized se rvice or suppo rt prov ider. Orde r usin g HP soft ware Embe dded We b server sec tions on pa ge 56 Part n[...]

B Service and support ● Hewlett-Packard limited warranty statement ● HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement ● End User License Agreeme nt ● Customer self-repair warranty service ● Customer support ● Repack the product ENWW 11 3[...]

Hewlett-Pa ckard l imited wa rranty statemen t HP PRO DUCT DURATI ON OF L IMITED WARR ANTY HP LaserJet Pro fessional P1566, P1606dn One year fro m date of pur chase HP warrants to you, the end-user cu stom er, that HP har dware an d acce sso rie s will be free fro m defe cts in materials and workmanship after the date of purchase, for the period sp[...]

HP's Premium Prote ction Warranty: LaserJet print cartridge limited warranty statement This HP product is warranted to be free fr om defects in materials and workmanship. This warranty does not apply to products that (a) have been refilled, refurb ished, remanufactured or tampered with in any way, (b) experience proble ms resulting from misuse[...]

End User License Agreem ent PLEASE R EAD CAR EFULLY B EFORE USING THIS SOFT WARE PRO DUCT: This En d-User Lice nse Agreement (“EULA”) is a contract between (a) you (either an individual or the entity yo u represent) and (b) Hewlett-Packard Company (“HP”) that governs your use of the software product (“S oftware”). This EULA does not app[...]

Software will agree to this EULA. Upo n transfer of the H P Software, y our license is automatically terminated. b. Restrictions. You may not rent, lease or lend the HP So ftware or Use the HP Softwa re for co mmercial timesharing or bureau use. You may not sublicense , assign or otherwise transfer the H P Software except as express ly provided in [...]

Customer self-repair warranty service HP products are designed with many C ustomer Self Re pair (CSR) parts to minimize rep air time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period, HP identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly [...]

Repack the prod uct If HP Customer Care determines that your product needs to be retur ned to HP f or repair, follow these steps to rep ack the product before shipping it. CAUTION: Shipping damage as a result of inadequate packing is the customer’s responsibility. 1. Remove and retain the print cartridge. CAUTION: It is extremely important to rem[...]

120 Appendix B Service and support ENWW[...]

C Speci fica tions ● Physical specifications ● Power consumption, electrical specif ications, and a coustic emissions ● Environmental specifications ENWW 12 1[...]

Physical spe cificatio ns Table C-1 Phys ical sp ecif icat ions 1 Specification HP LaserJet Professiona l P1560 printer series HP LaserJ et Professional P1600 printer series Product weight 5.9 kg (13. 0 lb) 6.5 kg (14.3 lb) Product height 245 mm (9. 65 in) 245 mm (9. 65 in) Product depth minim um 239 mm (9.41 i n) 280 mm (11.02 in) Product depth ma[...]

D Regulatory information ● FCC regulations ● Environmental product stewardship program ● Declaration of conformity ● Safety s tatements ENWW 12 3[...]

FCC regulations This equipment has been teste d and found to comply with the limits for a Class B dig ital device, pursuant to Part 15 of the FC C rules. These li mits are designed to provide reasonable protection against harmful interference in a residential inst allation. This equipment generates, uses, and can radiate radio frequency energy. If [...]

Envi ronmental pr oduct stewardship program Protecting the envi ronment Hewlett-Packard Company is committed to providing quality products in an environ mentally sound manner. This product has been designed with several attributes to minimize impacts on our env iron men t. Ozone produc tion This product generates no appreciab le ozone gas (O 3 ). P[...]

HP LaserJe t print cartridg e and sup plies package. Y o u help reduce the to ll on the environment further when you return multiple cartridges together rather than sepa rately. HP is committed to prov iding inventive, high- quali ty products and services that are environmentally sound, from product design and manufacturing to distribution, custome[...]

Residents of Alaska and Hawaii Do not use the UPS labe l. Call 1-80 0-340-2445 f or informatio n and instruct ions. The U.S. Postal Service provides no-cost cartridge return transporta tion services under an arr angement with HP for Alaska and Hawaii. Non-U.S. return s To participate in HP Planet Partners return and recy cling program, just follow [...]

For more information To obtain information about these environmental topics: ● Product environmental profile sheet for this and many related HP products ● HP’s commitment to the environmen t ● HP’s environmental management system ● HP’s end-of-life product return and recycling program ● Material Safety Data Sheets Visit www.hp.c om/[...]

Declaration of c onformity according to ISO/IEC 1 7050-1 and EN 17050 -1; DoC#: BOISB-0902-00-rel. 1.0 Manu factu rer’s Name : Hew lett-Pa ckard Co mpany Manufacturer 's Address: 11311 Chinden Boulevard, Boise, Idaho 83714-1021, USA declare s, that t he produc t Product Name: HP LaserJet Professional P1566/P 1606 printer series Regulatory M [...]

Safety statements Laser safety The Center for Devices and Radiological Health (CDRH) o f the U.S. Food and Drug Administration h as implemented regulations for laser products manu factured since A ugust 1, 1976. Co mpliance is mandatory for products ma rketed in the United States. The device is certified as a “Class 1” laser product under the U[...]

EMC statement (Korea) ENWW Safety statements 131[...]

Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser A pparat HP LaserJe t Professi onal P1566, P1606d n, laserki rjoitin on käyttäjä n kannalta turva llinen luokan 1 laserlaite. Normaalissa käytössä k irjoittimen su ojakotelointi estää lasers äteen pääsyn laitteen ulkopuol elle. Laitteen tur vallisuuslu okka on määritetty sta[...]

Substances Table (China) Restriction on Ha zardous Su bstances statement (Turkey) Türkiye Cumhuriyeti: EEE Y önetmeli ğ ine Uygundur ENWW Safety statements 133[...]

134 Appendix D Regulatory in formation ENWW[...]

Index A accessorie s ordering 111, 112 part numbers 112 acoustic specifications 1 22 address, printer Macintosh, troubleshooting 107 altitude specifications 122 anticounterfeit supplies 60 B batteries included 127 bin, output jams, clearing 90 bins, output capacity 38 features 4 blank pages troubleshooting 103 C cables USB, troubleshoo ting 103 Can[...]

F feeding problems, solving 9 5 Finnish laser safety statement 1 32 firmware updates 76 first page use diffe rent paper 21 fraud hotline 60 G General Protection FaultException OE 106 H AirPrint 51 HP Clou d Prin t 5 0 HP Customer Care 118 HP fraud hotline 60 HP Universal Print Dr iver 11 HP Web Jetad min 15 humidity specifications 122 I Illegal Ope[...]

supported types 37 type, selecting 44 paper handling problem-solving 95 paper input trays features 4 feeding problems, solving 95 paper jams. See jams paper output bin features 4 paper, ordering 112 part numbers pri nt ca rt rid ges 1 12 pausing a print request 42 PCL drivers univ ersa l 11 physical specifications 122 pickup roller chang e 65 clean[...]

network problems 104 pag e skew 99 skewed p ages 9 5 steam or vapor from the produc t 101 toner scatter outline 100 toner smear 9 8 toner specks 96 verti cal li ne s 9 7 vertical repetitive defects 98 wave 99 wrinkles 100 See also problem-solving; trou ble sh ooti ng special media guidelines 33 special paper guidelines 33 specifications electrical [...]

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© 20 1 1 Hew lett-P ack ar d Dev elopment C ompan y , L.P . www .hp.com *CE663-90943* *CE663-90943* CE6 6 3-90 9 4 3[...]