HP Z 230 manual

HP Workstation User Guide[...]

Copyright Information © Copyright 2013 Hewlett-Packard Development Company, L.P. Second Edition: October 2013 First Edition: June 2013 Part number: 727850-002 Warranty Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein or for incidental or consequential damages in conn ection with the furnis[...]

About this guide This guide provides setup and troubleshooting informat ion for your workstation. It includes these topics: Guide to pics Locating HP resources on page 1 Workstation features on page 6 Setting up the wo rkstation on page 12 Setting up, backing up, re storing, and recovering Window s 7 on page 22 Setting up, backing up, re storing, a[...]

iv About this guide[...]

Table of contents 1 Locating HP resources ........................ .............. .............. ................... ................ ................ 1 Product info rmation ...... ............ ............... .............. ........... ............... ............... ........... ........ ....... 2 Support ......... ............. ........... ......[...]

Transferring files and settings .... ........... ......... ....... ......... ............ ......... ........... ......... ... 23 Backing up, restoring, a nd recovering Windows 7 ........ ........... .......... ........... ............ ............ ..... 23 Backing up your information ..... ........... ........ ........... ........... ......... ....[...]

Upgrading device drivers .............. .. ... ........... ......... ......... ........... ......... ......... ............ ......... .... .. 42 8 Diagnostics and Minor Troubleshooting ................................................................... ........ 43 Calling sup port ..... ......... ........... ........... ......... ........... ......[...]

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1 Locating HP resources This section provides information about the following resources for your HP workstation: Topics Product information on page 2 ● Technical specifications ● HP Cool Tools ● Regulatory information ● Accessories ● System board ● Serial number, Certificate of A uthenticity (COA), and Genuine Microsoft Label (GM L) Sup[...]

Product information Topic Location Technical specifications See www.hp.com/ go/quickspecs . In the left pane, select your region and then select Workstations . HP Cool Tools (Windows® 7 only) Most HP workstations with the Windows 7 operating system are preloaded with tools that may enhance system pe rformance and with additional software that is n[...]

Support Topic Location Product support For U.S. support, see http://www.hp.com/ go/contactHP . For worldwide support, see http://welcome.hp.com/ country/us/en/wwcontact_us .html . Here you can: ● Chat online with an HP technician ● Obtain email support ● Find support telephone numbers ● Locate an HP service center Warranty information To lo[...]

Product documentation Topic Location HP user documentation, white papers, and third-party documentation For the latest online documentation , see http://www.hp.com/ support/ workstation_manuals . These include this Us er Guide and the Maintenance and Service Guide . Removal and replacement videos To learn ho w to remove and replace workstation comp[...]

Product updates Topic Location Driver and BIOS updates See http://www.hp.com/ go/workstationsupport to verify that you have th e latest drivers for the workstation. To determine the current workstation BIOS on your workstation, follow thes e steps: 1. Turn on the workst ation, and press esc during boot up. 2. Press f10 to enter Computer ( f10 ) Set[...]

2 Workstation features For complete and current information about su pported accessories and components for your workstation, see http://partsurfer.hp.com . Topics Small form factor workstation compon ents on page 7 Tower workstation components on page 9 Product specifications on page 11 6 Chapter 2 Workstation fea tures[...]

Small form factor workstation components This section describes compon ents of yo ur small form factor (SFF) workstation. For complete and current information about support ed accessories and components fo r the computer, see http://partsurfer.hp.com . Front panel 1 Optical drive 5 Microphone or headphone connector (software selectable, default mod[...]

Rear panel 1 PS/2 mouse connector 8 Power cord connector 2 RJ-45 Ethernet connector 9 PS/2 keyboard connec tor 3 Dual-Mode DisplayPort (3) 10 USB 2.0 ports (2) 4 Cable lock slot 11 Serial port (monitor) 5 USB 2.0 ports (2) 12 USB 3.0 ports (2) 6 Padlock loop lock 13 Audio line-ou t connector 7 Audio line-in connector NOTE: The labels for the rear p[...]

Tower workstation components This section desc ribes the tower works tation compone nts. For complete and current information about support ed accessories and components fo r the computer, see http://partsurfer.hp.com . Font panel 1 Optical drive 6 USB 2.0 (Always-On Charging) port (1) 2 Second optical drive or optional component 7 USB 2.0 port (1)[...]

Rear panel 1 Power supply Built-In Self Test (BIST) LED 9 PS/2 mouse connector 2 Power cord connector 10 RJ-45 Ethernet connector 3 PS/2 keyboard connector 11 Dual-Mode DisplayPort (2) 4 USB 2.0 ports (2) 12 Universal chassis clamp opening 5 DVI-I connector 13 Cable lock slot 6 USB 3.0 ports (2) 14 Padlock loop 7 Microphone connector 15 USB 2.0 por[...]

Product specifications Workstation weights and di mensions Characteristic SFF Tower Weight Standard configuration 7.2 kg (15.87 lb) 9.5 kg (20.94 lb) Minimum configuration 6.0 kg (13.23 lb) 8.8 kg (19.4 lb) Maximum configuration 7.9 kg (17.42 lb) 11.8 kg (26.01 lb) Chassis dimensions Height 33.7 cm (13.3 in) 39.9 cm (15.7 in) Width 10.0 cm (3.9 in)[...]

3 Setting up the workstation This chapter describes how to set up yo ur works tation. Topics Ensuring proper ventilation on page 13 Setup procedures on page 14 Adding monitors on page 15 12 Chapter 3 Setting up the workstation[...]

Ensuring proper ventilation Proper ventilation for the system is important fo r workstation operatio n. Follow these guidelines: ● Operate the workstation on a sturdy, level surface. ● Provide at least 15.24 cm (6 inches) of cleara nce at the front and back of the workstation. (Workstation models vary.) ● Ensure that the ambient air temperatu[...]

Setup procedures WARNING! To reduc e the risk of electric shock or damage to your equi pment, observe these practices: • Plug the power cord int o an AC outlet that is easily ac cessible. • Disconnect power from the computer by unplu gging the power cord from the AC outlet (not by unplugging the power cord from the computer). • Plug the cord [...]

Adding monitors Planning for addi tional monitors All graphics cards provided with your workstations support two simultaneous display monitors (See Connecting and configuring monitors on page 19 .). Cards that supp ort more than two monitors a re available. The proc ess for adding monitors depends on your graphi cs ca rd(s) and the type an d number[...]

NOTE: Monitors with resolutions above 1920 x 12 00 pixels at 60 Hz require a gr aphics card with either Dual Link DVI (DL-DVI) or Di splayPort output. To get native resolution with DVI, you must use a DL-DVI cable, not standard DVI-I or DVI-D ca bles. HP computers do not support all graphics ca rds. Make sure a ne w graphics card is supported be fo[...]

Finding supported graphics cards To find information about graphics cards supported for your workstation: 1. See http://www.hp.com/go/quickspecs . 2. In the left navigation bar under QuickSpecs , click your country, and then select Workstations . 3. Choose your model to view the specifications. 4. Click the link for Technical Specifications-Graphic[...]

Identifying monitor co nnection requirements The following are various scenarios for connecting monitors. (See Matching graphics cards to monitor connectors on page 17 for more information about th e different graphics cards): ● Graphics card with DisplayPort output — If the graphics card ha s four DisplayPort o utputs, you can connect a monito[...]

Connecting and configuring mo nitors NOTE: The graphics cards that your workst ation suppo rts typically allow at least two monitors, as shown in this section; some su pported cards a llow more monito rs. Refer to the graphics card documentation for details. 1. Connect the monitor cable adapters (1) (if requir ed) to the workstation, and then conne[...]

Using a third-party graph ics configuration utility Third-party graphics cards may includ e a monitor configuration util ity. Upon installation, this utility is integrated into Windows. You can select the utility and use it to configure m u ltiple monitors with your workstation. Refer to your graphics card documentation for details. NOTE: Some thir[...]

Installing optional components Depending on the workstation model, additional co mponents (such as memory, hard drives, opti cal drives, PCIe cards, or second processor) can be installed on your workstation. ● To view comp onent installa tion videos, see http://www.hp.com/ go/sml . ● For installation guidelines and te chnical information, refer[...]

4 Setting up, backing up, restoring, and recovering Windows 7 This chapter provides setup and update informa tio n for the Windows 7 operating system. It includes these topics: Topics Setting up the Windows 7 operating system on page 22 Backing up, restoring, and recovering Windows 7 on page 23 CAUTION: Do not add optional hardware or third-part y [...]

Transferring files and sett ings The Windows operating system offers data migration tools that help you select and transfer files and data from one Windows-based c omputer to another. For information about these tools, see http://www.microsoft.com . Backing up, restoring, and recovering Windows 7 Your computer includes tools provided by HP an d Win[...]

You should create your initial backup immediately after initial system setup. As you add new software and data files, you should continue to back up your sy stem on a regular basi s to maintain a reasonably current backup. Your initial and subsequent backups allow you to restore your data and settings if a failure occurs. NOTE: For detailed instruc[...]

System Recovery CAUTION: This procedure will delete all user information . To prevent loss of information, be sure to back up all us er information so yo u can restore it after recovery. Always use the System Res tore procedure before you use the Syst em Recovery program. See System Restore on page 24 . System Recovery completely erases and reforma[...]

Creating recovery discs with HP Rec overy Disc Creator o n HP Workstations After you succ essfully set up the computer, create recovery media. The me dia can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. HP Recovery Disc Creator is a software program th at offers a way to create [...]

Using HP Recovery Disc operating system discs CAUTION: Using a Windows 7 operating system DVD comp letely erases hard drive cont ents and reformats the hard drive. All fi les that you have c rea ted and any software that you have installed on the computer are permanently removed. When reformatt i ng is complete, the recovery process helps you resto[...]

5 Setting up, backing up, restoring, and recovering Windows 8 This chapter provides setup and update informa tio n for the Windows 8 operating system. It includes these topics: Topics Setting up the Windows 8 operating system on page 28 Backing up, restoring, and recovering Windows 8 on page 29 CAUTION: Do not add optional hardware or third-part y [...]

Downloading Windows 8 updates Microsoft may release upda tes to the operating s ystem. To help keep the compu ter running optimally, HP recommends checking for the latest updates du ring the initial installation and periodically throughout the life of the computer. Run Windows Update as soon as possibl e after you set up your computer. 1. Point to [...]

Note the following when backing up: ● Store personal files in the Doc uments library, and back it up regularly. ● Back up templates that are stored in t heir associated programs. ● Save customized settings that ap pear in a window, toolbar, or me nu bar by taking a screen shot of your settings. The screen shot can be a time -saver if you have[...]

Creating recovery media and backups Recovery after a system failure is only a s good as your most recent back up. CAUTION: Use a flash drive with a capacity of at le ast 8 GB. Any infor mation about the USB f lash drive will be er ased before the recovery me dia is created. 1. After you successfully set up the computer, create recovery media. This [...]

Restoring and recovering using Windows 8 tools Windows recovery tools pr ovide access to several options for r ecovering your s ystem. Choos e the method that best matches your situation and level of expertise: ● If you need to restore your pe rs onal files and data, you can use Windows File Hist ory to restore your information from the backups y[...]

3. Click Change PC settings in the bottom-right corner of the screen, and then select General from the PC settings screen. 4. Under Refresh your PC without affecting your files , se lect Get started , and follow the on-screen instructions. If Windows is not respon ding, use these steps to start Refre sh: 1. If possible, back up all personal files. [...]

If Windows is not respon ding, use these steps to start Re set: 1. If possible, back up all personal files. 2. If possible, check for the presence of the HP Recovery partition: From the Start screen, type c , and then selec t Computer . NOTE: If the HP Recovery partition is not listed, or you cannot check for its presence, you must recover using th[...]

Recovery using Windows 8 restore media This recovery process requires Windows 8 re store di sc, which ca n be ordered from the support website. The Windows 8 restore media cons ists of a Windows 8 operating system disc a nd a Windows 8 driver disc. For U.S. support, see http://www.hp.com/ support . For worldwide support, see http://www8.hp.com/ us/[...]

6 Setting up and restoring Linux This chapter describes how to set up and restore the Linux® operating system. It includes these topics: Topics HP Installer Kit for Linux on page 37 Setting up Red Hat Enterprise Linux on page 37 Setting up SUSE Linux Enterprise Desktop on page 39 Proprietary graphics drivers on page 40 NOTE: After you set up the o[...]

HP Installer Kit for Linux The HP Installer Kit for Linux (HPIKL) helps users install certified versions of Linux on HP wo rkstations. It is available as an operating system opti on on a ll HP workstations. T he kit: ● Contains tested drivers th at augment and/or repl ace those found in the Linux operating system to enable proper use and behavior[...]

HPIKL driver dis c Recent versions of Red Hat Linux typically require only driver updat es with minor fixes to support HP workstations. These relea ses can us ually be supported with the HPIKL driver disc, which can b e used as a post-installation utility for th e standard Red Hat Linux install. After you complete the standard Red Hat install and r[...]

Setting up SUSE Linux Enterprise Desktop SUSE Linux Enterprise Desktop (SLED) is preloade d or supported on some workstations. Various versions of SLED are cer tified and su pported by SUSE on HP workstations. For more information, refer to the SUSE certification bulletin search page at http://www.suse.com/ yessearch/ Search.jsp . Setting up preloa[...]

Restoring SLED (preloaded systems only) The SLED restore media is required to restor e the Linux operating system. To create r estore media: 1. Click the SUSE ISO icon on the desktop to see the /iso folder. This folder contains all iso images used to prelo ad your work station. 2. Follow the instructions in the readme file in this folder to copy th[...]

7 Updating the workstation HP is constantly working on improving your total w o rkstation experience. To ens ure that the workst ation leverages the latest enhancements, HP recommends that you install the latest BIOS, driver , and software updates on a regular basis. Updating the workstation after first boot After successfully booting the workst at[...]

Upgradin g BIOS To find and download the latest available BI OS, which includes the latest enhancements: 1. See http://www.hp.com/ go/workstationsupport . 2. Select Download Drivers and Software from the left menu column under Tasks. 3. Follow the instructions to locate the la test BIOS available for the worksta tion. 4. If the BIOS on the website [...]

8 Diagnostics and Minor Troubleshooting Calling support At times you might encounter an issue that requires support. When you call support: ● Have the computer readily accessible. ● Write down the computer serial numbers, prod uct numbers, model names, and model numbers and have them in front of you. ● Note any applicable error mess ages. ●[...]

Locating identification labels To assist in troubleshooting, product, serial, and authentication numbers are a vailable on each computer. ● All workstations have a serial number (unique for each workstation) and product number. Have these numbers available w hen you contact support. ● The Certificate of Authentication (COA) is used f or Windows[...]

HP troubleshooting resources and tools This section provides information abo ut the onli ne support and helpful hints for troubleshooting. Online support Online access and support r esources include web-ba sed troublesh ooting tools, tech nical knowledge databases, driver and patch d ownloads, online commu nities, and product change notification se[...]

Customer Advisories, Customer and Secu rity Bulletins, and Customer Notices To find advisories, bulletins, and notices: 1. Visit http://www.hp.com/ go/workstation support . 2. Select the desir ed product. 3. Under Resources for <your s elected produ ct> , select See more… . 4. Under Self-Help resources: in the center of the window, choose t[...]

During operation ● Look for blinking LEDs on the workstation. Th e bl inking lights are error co des that will help you diagnose the problem. Refer to the Diagnostic lights and audible (beep) codes section in the Maintenance and Service Guide for your workstation for information about interpreting diagnostic lights and audible codes. ● Press an[...]

Customer self-repair Under the Customer self-repair program, you can orde r a replacement part a nd install the part without onsite HP technical assis tance. Customer self re pair may be required fo r some components. See http://www.hp.com/ go/selfrepair for information about the program. NOTE: Some components are not eligible for customer self-rep[...]

9R o u t i n e C a r e General cleaning safety precautions ● Never use solvents or flammable solutions to c lean the computer. ● Never immerse any component in water or cleaning solutions; apply any liquids to a clean cloth and then use t he cloth on the compone nt. ● Always unplug the computer before clea ning the keyboard, mouse, or air ven[...]

Cleaning the chassis ● Follow the safety precautions in the Maintenance and Service Guide for your workstation before cleaning the computer. ● To remove light stains or dirt, use plain wa ter with a clean, lint-free cloth or swab. ● For stronger stains, use a soft microfiber cloth or chamois moistened with mild dish washing liquid diluted wi [...]

Cleaning the mouse 1. Follow the safety precautions in the Maintenance and Service Guide for your workstation before cleaning the computer. 2. If the mouse has an on/off switch, t urn it off. 3. Wipe the bod y of the mo use with a so ft microfib er cloth or cham ois moistened w ith alcohol-fre e glass cleaning fluid or water with mild soap solution[...]