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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Interquartz IQ560E. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Interquartz IQ560E o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Interquartz IQ560E se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Interquartz IQ560E, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones Interquartz IQ560E debe contener:
- información acerca de las especificaciones técnicas del dispositivo Interquartz IQ560E
- nombre de fabricante y año de fabricación del dispositivo Interquartz IQ560E
- condiciones de uso, configuración y mantenimiento del dispositivo Interquartz IQ560E
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Interquartz IQ560E no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Interquartz IQ560E y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Interquartz en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Interquartz IQ560E, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Interquartz IQ560E, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Interquartz IQ560E. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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Página 1
33 HANDSFREE HEADSET DISPLA Y TELEPHONE MODEL IQ560E OPERA TING INSTRUCTIONS IQ560E MANUAL ON-LINE VERSION_070518.p65 2007/5/18, ¤W¤È 09:56 33[...]
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Página 2
2 CONTENTS 1. FEA TURES ....................................................................... 4 2. GENERAL CONTROLS AND INDICA TORS .................... 6 RINGER/MESSAGE WAITING INDICA TOR ............................................................................................ 7 RINGER HI/LO/OFF SWITCH ........................................[...]
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Página 3
3 5. AD V ANCED NETWORK OPERA TION ........................... 18 P AUSE FUNCTION WHEN DIALING .................................................................................................... .1 8 HOLDING AND TRANSFERRING CALLS ............................................................................................. 18 USING THE MEMORIES ..[...]
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Página 4
4 1. FEA TURES • 6 YEAR W ARRANTY – parts a nd la bour • T one dialing • Ha ndsfree Spea ker phone • Hea dset function • Large 16 digit LCD display • User progra mmable 12 hour real-ti me clock display • “T imer” Function provided f or call duration indication • T otal 20 Non-V olatile me morie s (battery free permanent storag[...]
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Página 5
5 • Ha ndsfree a nd Hea dset Microphone sensitivity Adjustments • Mid-call mode support (cha nge between Headset, Ha nds free a nd Handset during a call in a ny order) • T rainee/Supervisor Mode allows both a Handset user a nd a Headset user to be online simulta neously without the need for a Hea dset training cord or ada ptor • “Silent R[...]
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Página 6
6 2. GENERAL CONTROLS AND INDICA TORS FIGURE 1A: TOP VIEW FIGURE 1B: BOTTOM VIEW IQ560E MANUAL ON-LINE VERSION_070518.p65 2007/5/18, ¤W¤È 09:56 6[...]
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Página 7
7 RINGER/MESSAGE W AITING INDICA TOR There are two different functions: Ring Indicator: Fla shes when the telephone rings with a n incoming call. Message-W aiting Indicator: Illuminates when a me ssage is waiting in your voicemail system (depends on system compatibility). The built-in Message W aiting option suits any neon (mini mum 80 V DC) type m[...]
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Página 8
8 EARPIECE VOLUME SLIDER Used to adjust the hearing level of the HANDSET a nd HEADSET . Set to midway f or normal listening level. Adjustment during a conversation will not be detected by the other party. HANDSFREE VOLUME SLIDER Used to adjust the volume of sound from the spe a ker when in Ha nds free mode. RECALL KEY For use with P ABX systems to [...]
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Página 9
9 SET KEY Used to set the clock. HOUR KEY Used to set the clock hour. MINUTE KEY Used to set the clock minutes. BACK SP ACE ( ) KEY Allows editing of telephone number in store operation CALL TIMER When a call is in progress, the word “TIMER” on the display . When the call is terminated, the call duration will be automatically displayed for 6 se[...]
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Página 10
10 EXAMPLE: TO REDIAL LAST NUMBER 1. Lift HANDSET , or press HANDSFREE or HEADSET , 2. Press REDIAL (telephone redi als la st number). EXAMPLE: DIRECT REDIAL OF LAST NUMBER 1. Lift HANDSET , or press HANDSFREE or HEADSET , 2. Dial a number , but find it engaged, 3. Press REDIAL; the telephone will automatically clear a nd re-connect the line. The n[...]
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Página 11
11 When dialed, this stored number will P AUSE at the a ppropriate pla ce in the dialing sequence. HEADSET KEY AND INDICA TOR When the HEADSET KEY is pressed a red indicator will glow to show that the HEADSET mode is a ctivated. HANDSFREE KEY AND INDICA TOR When the HANDSFREE KEY is pre ssed a red indicator will glow to show that the HANDSFREE mode[...]
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Página 12
12 3. HANDSFREE OPERA TION HANDSFREE MICROPHONE Located at the front of the phone (Figure 1A), its function is to reproduce your voice a s you spea k to the other party while your telephone is in HANDSFREE mode. Positioning of the telephone, a nd therefore the MICROPHONE, is importa nt to ensure the best reproduction of your voice. USING THE HANDSF[...]
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Página 13
13 Outgoing calls using HANDSFREE (ma nual or me mory dialing): 1. Press HANDSFREE 2. Dial required number on ALPHA-NUMERIC KEYP AD or press de sired MEMORY Key 3. Spea k a s required. HINTS FOR HANDSFREE OPERA TION As a courtesy , tell the other party that you are using the hands free function. He/She may or may not wa nt people other tha n you to[...]
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Página 14
14 4. HEADSET OPERA TION The IQ560E ca n be configured to suit ma ny different hea dsets - plea se con sult the INST ALLA TION section for details to get the be st perf orma nce from your hea dset. CLARIA “ALERT” FEA TURE The IQ560E is designed to support the “Alert” feature availa ble on the Clari a he a dset. When pressing the HEADSET key[...]
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Página 15
15 TRAINING MODE Allows a supervisor to monitor a trainee during a call. 1. During a trainee’s call the supervisor may lift the HANDSET (HEADSET indicator will turn off) 2. Quickly press the HEADSET key a nd the HEADSET indicator will illuminate again 3. The trainee may continue the conversation with the supervisor only listening to its progress.[...]
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Página 16
Ringer/Message Waiting Indicator Flashes when the telephone rings with an incoming call. Built in message waiting suits both High Voltage (80 VDC) and Polarity Reversal types. (Other system types are optional). Memory Keys Upper row of 5 memory keys has both one and two touch memories and can be protected to prevent over-writing - network facility [...]
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Página 17
18 5. AD V ANCED NETWORK OPERA TION Where this telephone is used on a n intelligent network such a s Ea sycall, Customnet, Centel, a P ABX or other network the f ollowing inf ormation may be useful. P AUSE FUNCTION WHEN DIALING Depending on your telephone syste m, this may or may not be required. If in doubt, check with your system supplier or Inte[...]
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Página 18
19 6. MEMOR Y FEA TURE OPERA TION The telephone ha s 20 me mories in total, distributed over 15 keys, to provide ea sy dialing of often-used numbers. The upper row of 5 memory keys ha s both one a nd two touch memories, a nd the lower rows of 10 memory keys ea ch have a one touch memory (see Figure 5). NON-VOLA TILE MEMORIES (BA TTERY FREE PERMANEN[...]
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Página 19
20 Dialing a number: 1. Lift HANDSET or pre ss HANDSFREE or HEADSET , 2. Press desired memory key . CASCADE DIALING The contents of a ny me mory can be “ca scaded” or a dded together with a ddition al ma nual di aling or other memorie s. MEMORY LOCK The upper row of memory keys ca n be progra mmed a nd, if required, they ca n be locked to preve[...]
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Página 20
21 7. INST ALLA TION UNP ACKING The carton contains the f ollowing: • T elephone body a nd ha ndpiece. • Coiled ha ndset cord a nd line cord. • User Ma nual or Quick Start-up Gudie. GENERAL SETTING-UP 1. Fit the COILED COR D to the a ppropriate sockets in the HANDSET a nd the telephone ba se – plea se do not conne ct it to the HEADSET socke[...]
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Página 21
22 NOTE: The W ALL MOUNT BRACKET , MODULAR W ALL JACK a nd LINK CORD illustrated in Figure 4B are availa ble from your authorized Interquartz de aler a nd ca n be ordered a s all Mount Kit No.3 FIGURE 4A : W ALL MOUNTING FIGURE 4B : W ALL MOUNT BRACKET IQ560E MANUAL ON-LINE VERSION_070518.p65 2007/5/18, ¤W¤È 09:56 22[...]
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Página 22
23 W ALL-MOUNT BRACKET (OPTIONAL NOT INCLUDED WITH PHONE) Plea se note: 1. This wall bra cket may be secured onto the wall by using mounting holes “E” a nd “F” 2. Lugs to brea k off bef ore wall mounting the phone. FIGURE 5 MOUNTING HOLE "F" MOUNTING HOLE "E" LUG "D" PIVOT FOR SWING-OUT PLATE USED FOR MODEL IQT[...]
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Página 23
24 PROG RAMMING THE CLOCK Exa mple : 5:12 pm 1. Lift HANDSET or press ”HANDSFREE” 2. Press SET 3. Press HR repeatedly until “05” a nd “PM” a ppears on the display 4. Press MIN repeatedly until “05-12” a ppears on the display 5. Press SET . The real ti me clock will be stored. NOTE : ”HR” a nd ”MIN” count forward a s long a s[...]
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Página 24
25 HEADSET MIC ADJUST CONTROL This control allows ma ny different hea dsets on the Australia n market to function correctly with the IQ560E telephone by a djusting the HEADSET’S Microphone sen sitivity . The control is located on the underside of the telephone (see Figure 6). The adjustment ca n be made by a small screwdriver or si milar implemen[...]
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Página 25
26 HANDSFREE MIC ADJUST CONTROL Located on the underside of the telephone (see Figure 6), this control allows the user to re-adjust the ir voice level a s heard by the person they are spea king to. Using a small screwdriver or similar i mplement that will fit into the control slot, turn the control clockwise to increa se your voice level a nd a nti[...]
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Página 26
27 T ABLE 1 IQ560E MANUAL ON-LINE VERSION_070518.p65 2007/5/18, ¤W¤È 09:56 27[...]
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Página 27
28 DA T A PORT SWITCH The data port switch (SHARED or SPLIT) determines whether the data port shares the line with the telephone (position “shared”) or ha s its own line (position “split) SHARED MODE This mode uses one a n alog telephone line a nd provides the user with a ccess to a Data Port, but in this mode the telephone’s voice ca pabil[...]
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Página 28
29 8. GENERAL CARE AND MAINTENANCE This telephone is a precision electronic in strument. While in use a nd storage, care should be ta ken to avoid rough ha ndling, extre me te mperature, a nd da mp or dirty environments. CLEANING NEVER use a erosol sprays or other chemical agents or substa nces that leave a residue (furniture polish for exa mple). [...]
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Página 29
30 9. THUNDERST ORMS The telephone, in common with household ele ctrical a pplia nces, ca n be a source of electric a nd acoustic shock during thunderstorms. The possibility of a telephone user experiencing a shock is minimal. Nevertheless, customers should be aware of some simple pre caution s to f ollow during thunderstorms: Use your telephone on[...]
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Página 30
31 10. W ARRANTY - 6 YEARS Interquartz (A’Asi a) Pty Ltd warrants the origin al purcha ser against failure, under normal usage a nd in the environment a nd network f or which it wa s designed, resulting from defective materi al a nd workma n shi p at ti me of ma nufa cture f or a period of SIX YEARS from the date of purcha se. Proof of purcha se [...]
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Página 31
32 Manufa ctured by Internation al Quartz Limited A Subsidiary of Chia phua Industries Ltd. ©Copyright INTERNA TIONAL QUAR TZ L T D. 2007 3C585001-03 IQ560E MANUAL ON-LINE VERSION_070518.p65 2007/5/18, ¤W¤È 09:56 32[...]