Konica Minolta C10 manual

bizhub C10 Printer / Copier / Scanner User’s Guide 4556-9607-00A[...]

Thank You Thank you for purchasing a bizhub C10 . Y ou have made an excellent choice. Y o ur bizhub C10 is specially designed for optima l performance in Windows and Macintosh environments. Trademarks KONICA MINOL T A and the KONICA MINO L T A logo are trademarks or registered trademarks of KONICA MINOL T A HOLDINGS, INC. bizhub and PageScope are t[...]

SOFTWARE LICENSE AGREEMENT This package contains the following materials pr ovided by Konica Minolta Business T echnolo- gies, Inc. (KMBT): software included as part of the printing system, the digitally-encoded machine-readable outline data encoded in th e special format and in the encrypted form (“Font Programs”), other software which runs on[...]

1 1 . Notice to Government End Users: The Software is a “commercial item,” as that term is defined at 48 C.F .R.2.101, consisting of “commercial computer software” and “commercial computer software documentation,” as such terms are used in 48 C.F .R. 12.212. Consis- tent with 48 C.F .R. 12.212 and 48 C.F .R. 227.7202-1 thro ugh 227.7202[...]

Legal Restrictions on Copying Certain types of documents must never be copi ed wi th the purpose or intent to pass copies of such document s off as the originals. The following is not a complete list, but is meant to be use d as a guide to resp onsible copying. Financial In struments z Personal checks z T raveler ’s checks z Money orders z Certif[...]

For EU member states only This symbol means: Do not dispose of this product together with your household waste! Please contact the Local Authority for appropriate dis- posal instructions. In the case of a new device being purchased, the used one can also be given to our de aler for appropriate disposal. Recyclin g of this product will help to conse[...]

Contents i Contents 1 Introduction ............ .................... ...................... ...................... .................... ....... 1 Getting Acquainted with Your Machine 2 Space Requirements 2 Installation Precautions 2 Part Names 3 Front View 3 Rear View 4 Inside 4 Front View with Options 5 Rear View with Options 5 Drivers and Documen[...]

Contents ii 2 Control Panel and Con figuration Menu ........................ ...................... ........... 11 About the Control Panel 12 Control Panel Indicators and Keys 12 Display Indications 16 Main Screen 16 Print Screen 18 Checking the Machin e Status and Settings 19 TONER REMAINING 19 TOTAL PAGE 19 TX/RX RESULT 20 PRINT REPORT 20 Functio[...]

Contents iii Other Media 52 Loading Envelopes 52 Loading Labels/Postcard/Thi ck Sto ck/Transparency/Glossy medi a 59 Tray 2 61 Loading Plain Paper 61 About Duplex Printing 64 Double-Sided 64 Booklet 65 Output Bin 66 Media Storage 68 Original Media 69 Specifications 69 Documents that can be p laced on the origin al glass 69 Documents that can be loa[...]

Contents iv 5 Using Direct Print .............. ...................... ....................... ...................... ........... 83 Camera Direct Photo Printing 84 Printing Directly from a Digital Camera 84 6 Using the Copier ............. ....................... ...................... ...................... .............. 87 Making Basic Copies 8[...]

Contents v Scan 103 Cancel 103 Macintosh TWAIN Driver Settings 103 Original Size 103 Scan Type 103 Resolution 103 Scanning mode 103 Image size 103 Scan 103 About 104 Close 104 Preview Window 104 Clear 104 Width/Height 104 Prescan 104 Help 104 Basic Scan to E-mail Op eration 105 Scan to E-mail using the ADF 105 Scan to E-mail using the Original Glas[...]

Contents vi 9 Maintenance ............ ...................... .................... ...................... .................... ... 141 Maintaining the Machine 142 Cleaning the machine 144 Exterior 144 Interior 1 45 Cleaning the Media Feed Rol ler and Laser Lens 145 Cleaning the D uplex Option Feed Ro llers 151 Cleaning the Media Fee d Rollers for T[...]

Contents vii Inputting Example 216 Correcting Text and Input Precautio ns 217 Our Concern for Enviro nmental Protectio n 218 What is an ENERGY STAR product? 218 Index 219[...]

Contents viii[...]

1 Introduction[...]

Getting Acquainted with Your Machine 2 Getting Acquainted with Your Machine Space Requirements T o ensure easy operation, consum able replacement and maintenance, adhere to the recommended space requirements detailed below .  " The options appe ar shaded in th e above illustration. Installation Precautions When this machine sets up on a des[...]

Getting Acquainted with Your Machine 3 Part Names The following drawing s are the parts of your machine referred to throughout this guide. Please take some time to become familiar with them. Front View 1. Output bin 2. Control panel 3. Automatic Document Feed er (ADF) 3-a. ADF feed cover 3-b. Document guide 3-c. Document feed tray 3-d. Document o u[...]

Getting Acquainted with Your Machine 4 Rear View 1. Power switch 2. TEL (telephone) jack 3. LINE (telephone line) jack 4. USB port 5. 10Base-T/100Base-TX (IEEE 802.3) Ethernet Interface port Inside 1. Fuser unit 2. Fuser separator levers 3. T ransfer bel t unit 4. Drum cartridge 5. T oner cartridge carousel (con- taining 4 toner cartridges: C, M, Y[...]

Getting Acquainted with Your Machine 5 Front View with Options 1. T ray 2 Rear View with Options 1. Duplex op tion 1 1[...]

Getting Acquainted with Your Machine 6 Drivers and Documentation CD-ROM Printer Drivers Scanner Drivers  " For details on the installation of th e drivers, refer to the bizhub C10 Installation Guide on the Drivers and Documentation CD-ROM.  " For details of the Macintosh drivers, refer to the bizhub C10 Re ference Guide on the Drive[...]

Getting Acquainted with Your Machine 7 Applications CD-ROM Applications Applications Use/Benefit FaxT alk Communicator This software allows the fax functions of the computer to be used for faxing image data scanned using the Scan to PC operation. For details, refer to the FaxT alk Com- municator User ’s Guide. In addition, refer to the Help for F[...]

Getting Acquainted with Your Machine 8 Utility System Requirements  Personal computer For Windows – Pentium II: 400MHz or hig her For Macintosh – PowerPC G3 or later (G4 or later is recommended) – Intel processor  Operating System – Microsoft Windows XP Home Edition/Professional, W indows XP Pro- fessional x64 Edition, Windows Server [...]

Getting Acquainted with Your Machine 9  I/O interface – 10Base-T/100Base-TX (IEEE 802 .3) Etherne t interface port – USB Revision 2.0 and USB Revision 1.1 compliant port  " The Ethernet cable and USB cable are not included with the machin e.  " For det ails of the Macintos h drivers, refer to the b izhub C10 Referenc e Guide [...]

Getting Acquainted with Your Machine 10[...]

2 Control Panel and Configuration Menu[...]

About the Control Panel 12 About the Control Panel Control Panel I ndicators and Keys No. Name Function 1 Fax Operations keys Provides fax operations. For details, refer to the bizhub C10 Facsimile User's Guide. 2 Error indicator Lights up when an error has occurred. 3 Function key Press to specify tray settings, dupl ex (Double-Sided) printin[...]

About the Control Panel 13 4 Display key Press to check the status of this machine and the specified settings.  Displays a rough estimate of the amount of toner remaining.  Displays th e total num ber of pages t hat have been copied, printed and scanned.  Displays the results for fax transmissions and receptions.  Prints the machine set[...]

About the Control Panel 14 13 Reduce/ Enlarge key Press to specify reduced/enlarged copying with pre- set zoom ratios. 14 Light/Dark key Press to select the copy density . 15 * / ) keys  Press to move left and rig ht through the settin g screens, such as the configuration menu.  Press to select the copy density . 16 + / , keys  Press to mo[...]

About the Control Panel 15 22 St art-B&W key Press to begin monochrome copyin g. 23 Stop/Reset key  Press to stop copying, scanning, and faxing.  Press to return the following to their default set- tings. – Copy quality – Copy density – Zoom ratio –C o l l a t e – Number of copies – T ray select  Press to cancel the followi[...]

About the Control Panel 16 Display Indications Main Screen No. Indication Description 1 Document type Indicates the document type to be copied spec ified either with the Quality key or from the configuration menu. 2 Zoom ratio Indicates the zoom ratio. 3 Icons that appear with copy operations : Appears when 2in1 copying is set. : Appears when duple[...]

About the Control Panel 17 7 Media size Indicates the m edia size that is selected. Change the paper size from the P APER SOURCE SETUP menu. For details, refer to “P APER SOURCE SETUP Menu” on page 29. 8 S tatus Displays messages such as when media is empty . No. Indication Description[...]

About the Control Panel 18 Print Screen When a print job is received, PC:PRN appears in the status secti on of the main screen. T o display the print screen, press the Display key , then press the ) key , while PC:PRN is displayed. (The follo wing screen appears.) T o cancel printing, press the Cancel/C key when the print screen a ppears. Press the[...]

Checking the Machine St atus and Settings 19 Checking the Machine Status and Settings Press the Display key to check the status of this ma chine and the specified settings. Press the Display key to switch between each item to be checked. Alterna- tively , the + and , keys can be pressed. TONER REMAINING This screen provides a rough estimate of the [...]

Checking the Machine Status and Settings 20 TX/RX RESULT The results of a maximum of 60 fax tr ansmissions/receptions can be viewed. In addition, the transmission/recepti on resul ts that are displayed can be printed by pressing the St art-B&W key . For details, refer to the bizhub C10 Facsimile User ’s Guide. PRINT REPORT The machine setting[...]

Checking the Machine St atus and Settings 21 CONFIGURATION PAGE Prints a rough estimate of the percentage of toner remaining and th e settings, information and status of this machine. DEMO PAGE Prints a demo page.[...]

Functions Available wi th the Function Key 22 Functions Available with the Function Key Press the Function key to specify tray settings, duplex (Double-Sided) copy- ing and ID card copy settings.  " T o specify tray settings, duplex (Double-Sided) copying an d ID card copy settings, press the Copy key while the Fa x key or Scan key is lit u[...]

Configuration Menu Overview 23 Configuration Menu Overview The bizhub C10 configuration menu accessible from th e control panel is structured as shown below . Configuration Menu  " Press Menu Select key to enter the configuration menu. Press the Cancel/C key to return to the first screen of a menu item or to the main screen. Main screen 1 A[...]

Configuration Menu Overview 24 1 TRAY1 PAPER 2 TRAY2 PAPER* PAPER SOURCE SETUP COPY SETTING *Displays only if the optional T ray 2 is installed. 5 QUALITY 6 PAPER PRIOR- ITY 4 COLLATE 2 DENSITY LEVEL (A) 3 DENSITY LEVEL (M) 1 MODE 1 ONE-TOUCH DIAL 2 SPEED DIAL 3 GROUP DIAL 3 HEADER 1 MEMORY RX MODE 3 REDUCTION RX 4 RX PRINT 5 RX MODE 6 FOOTER FAX R[...]

Configuration Menu Overview 25 1 ACTIVITY REPORT 2 TX RESULT REPORT COMM.SETTING 3 PSTN/PBX 1 TEL LINE TYPE 2 LINE MONITOR 3 RX RESULT REPORT REPORTING 1 FAX PTT SET- TING 2 DATE&TIME USER SETTING 3 DATE FORMAT 4 PRESET ZOOM 5 USER FAX NO. 2 PAPER SIZE 3 N-UP LAYOUT 2 SUBNET MASK 3 GATEWAY 4 DNS CONFIG. DIRECT PRINT NETWORK SETTING 1 IP ADDRESS[...]

Configuration Menu Overview 26 1 SENDER NAME 6 TEXT INSERT 7 DEFAULT SUB- JECT 5 SMTP TIMEOUT 3 SMTP SERVER 4 SMTP PORT NO. E-MAIL SETTING 2 E-MAIL ADDRESS 2 IMAGE FORMAT 3 CODING METHOD SCANNER SETTING 1 RESOLUTION[...]

Configuration Menu Overview 27 MACHINE SETTING Menu  " Manufacturer ’s default settings appear in bo ld. 1 AUTO PANEL RESET Setting ON / OFF Select whether or not all settings in the control panel return to their default settings when no operation is performed for a set length of time. If ON is selected, select from 0 . 5 , 1 , 2 , 3 , 4 [...]

Configuration Menu Overview 28 6 BUZZER VOLUME Setting HIGH / LOW / OFF Select the volume of the sound produced when a key is pressed an d of the alarm that is sounded when an error occurs. 7 INITIAL MODE Setting COPY / FAX S pecify the default mode when the machine is turned on or when all settings in the control panel return to their default sett[...]

Configuration Menu Overview 29 PAPER SOURCE SETUP Menu  " Manufacturer ’s default settings appear in bo ld. 1 TRAY1 PAPER Media type PLAIN PAPER / TRANSPARENCY / LABELS / LETTERHEAD / ENVELOPE / POSTCARD / THICK STOCK / GLOSSY Media size When a setting other than ENVELOPE or POSTCARD is selected: A4 / B5 / A5 / LEGAL / LETTER / G LETTER /[...]

Configuration Menu Overview 30 COPY SETTING Menu  " Manufacturer ’s default settings appe ar in bold.  " Settings for 1 MODE and 5 QUALITY can also be specified using the Quality key . Press the Quality key once to displa y the setting for 1 MODE . Press the Quality key twice to disp lay the setting for 5 QUALITY .  " Sett[...]

Configuration Menu Overview 31 FAX REGISTRATION Menu TX SETTING Menu 1 ONE-TOUCH DIAL Register fax destinations for one-touch di aling, speed dialing, and group dialing. For details, refer to the bizhub C10 Facsimile User ’s Guide. 2 SPEED DIAL 3 GROUP DIAL 1 SCAN DENSITY S pecify settings for sending faxes. For details, refer to the bizhub C10 F[...]

Configuration Menu Overview 32 RX SETTING Menu COMM. SETTING Menu REPORTING Menu 1 MEMORY RX MODE S pecify settings fo r receiving faxes. For details, refer to the bizhub C10 Facsimile User ’s Guide. 2 NO. of RINGS 3 REDUCTION RX 4 RX PRINT 5 RX MODE 6 FOOTER 7 SELECT TRAY 1 TEL LINE TYPE Specify the connection settings for faxing. For details, r[...]

Configuration Menu Overview 33 USER SETTING Menu  " Manufacturer ’s default settings appear in bo ld. 1 FAX PTT SET- TING Select the country where this machine is installed. For details, refer to the bizhub C10 Facsimile User ’s Guide.  " If the country is changed, settings for other functions may also be changed. 2 DATE&TIM[...]

Configuration Menu Overview 34 DIRECT PRINT Menu  " Manufacturer ’s default settings appe ar in bold.  " Camera settings may be given priority , depending on the settings specified on this machine. * If T ray 2 is not installed, TRAY2 does not appear . 1 IMAGE QUALITY Setting DRAFT / NORMAL / FINE Select the resolution for Camera [...]

Configuration Menu Overview 35 NETWORK SETTING Menu  " Manufacturer ’s default settings appear in bo ld.  " T o edit or erase ente red characters, press the Ca ncel/C key . T o can- cel a setting, hold down th e Cancel/ C key until, erase all characters, and then press the Cancel/C key again. 1 IP ADDRESS Setting AUTO / SPECIFY Se[...]

Configuration Menu Overview 36 E-MAIL SETTING Menu  " Manufacturer ’s default settings appe ar in bold.  " T o edit or erase entere d characters, press the Cancel/C key . T o can- cel a setting, hold d own the Cancel/C key until, erase a ll characters, and then press the Cancel/C key again. 1 SENDER NAME Enter your name as the sen[...]

Configuration Menu Overview 37  " Use alphanumeri c characters (including some symbols) for the SENDER NAME and DEF AUL T SUBJECT . Using other characters wil l corrupt th e characters for the E-mail desti- nation. For details on entering/editing text and the characters that can be entered, refer to “Entering E-mail Addresses” on page 2[...]

Configuration Menu Overview 38[...]

3 Media Handling[...]

Print Media 40 Print Media Specifications Media Media Size T ray* Duplex Copy Print Direct Print FA X Inch Millimeter A4 8.2 x 1 1.7 210.0 x 297.0 1/2 Y es Y es Y es Y es Y es B5 (JIS) 7.2 x 10.1 182.0 x 257.0 1 No Y es Y es Y es No A5 5.9 x 8.3 148.0 x 210.0 1 No Y es Y es Y es No Legal 8.5 x 14.0 215.9 x 355.6 1 No Y es Y es No Y es Letter 8.5 x [...]

Print Media 41 Types Before purchasing a l arge quantity of specia l media, do a trial print with the same media and check the print quality . Keep media on a flat, level surface in its original wrapper until it is time to load it. For a list of approved media, refer to http://konicaminolta.com. Plain Paper (Recycled Paper) Use plain paper that is [...]

Print Media 42  Wet (or damp)  " Keep media between 35% and 85% relative humidity . T oner does not adhere well to moist or wet med ia.  Layered  Adhesive  Folded, creased, curled, e mbossed, warped, or wrinkl ed  Perforated, three-hol e punch ed, or torn  T oo slick, too coarse, or too textured  Different in texture (r[...]

Print Media 43 DO NOT use thic k stock that is  Mixed with any other media in the tray s (as this will cause media misfeed- ing) Envelope Print on the front (address) side only . Some parts of the envelope consist of three layers of p aper—the front, back, and flap. Anything printed in these lay- ered regions may be lost or faded. Y ou can pri[...]

Print Media 44 Labels A sheet of labels consists of a face sh eet (the printing su rface), adhesive, and a carrier sheet:  The face sheet must follow t he pl ain paper specification.  The face sh eet surface must cover the entire carrier sheet, and no adhe- sive should come through on the surface. Y ou can print continuously with label sheets[...]

Print Media 45  Are precut or perforated Letterhead Y ou can print continuously with letterhea d. However , this could affect the media feed, depending on the media qual ity and pri nting environment. If problems occur , stop the continuous pr inting and print one sh eet at a time. T ry printing your data on a sheet of plain paper first to check[...]

Print Media 46 Use postcards that are  Approved f or laser printing DO NOT use postcards that are  Coated  Designed for inkjet printers  Precut or perforat ed  Preprinted or multicolored  " If the postcard is warped, press on the warped area before putting it in T ray 1.  Folded or wr inkled Transparency  " Do not [...]

Print Media 47  " If you have problems feedin g 50 sheets, try loading only 1–10 sheets at a time. Loading a large number of transparencies at one time may cause static buildup, causing feeding problems.  " Always first test a small qua ntity of a particular type of transp arency . Use transparencies that are  Approved for lase[...]

Print Media 48 Guaranteed Imageable (Printable) Area The printable area on all media sizes is up to 4 mm (0.157") from the edges of the media. Each media size has a specific image- able area, the maximum area o n which the machine can print clearly and with- out distortion. This area is su bject to b oth hardware limits (the physical media siz[...]

Loading Media 49 Loading Media T ake off the top and bottom sheets of a ream of the media. Holding a stack of approximately 200 sheets, fan the stack to prevent static buildup before inserting it in a tray .  " Do not fan transparencies. Note Although this machi ne was designed for printing on a wide range of media types, it is not intended[...]

Loading Media 50  " When loading Legal-sized paper in T ray 1, open the front panel of T ray 1. 2 Slide the media guides to pro- vide more space between them. 3 Load the paper face up in the tray . Face up[...]

Loading Media 51  " Do not load paper above the M mark. Up to 200 sheets (80 g/m 2 [22 lb]) of plain paper can be loaded into the tray at one time. 4 Slide the media guides against the edges of the paper . 5 Reattach the lid.[...]

Loading Media 52 Other Media When loading media other than plain paper , set the media mode (for exam- ple, Envelope, Labels, Thick S tock, or T ransparency) in the driver for opti- mum print quality . Loading Envelopes 1 Remove the lid from T ray 1. 2 Slide the media guides to pro- vide more space between them.[...]

Loading Media 53 3 Load the enve lopes flap si de down in the tray .  " Before loadin g enve- lopes, press them down to make sure that all air is removed, and make sure that the folds of th e flaps are firmly pressed; other- wise the envelopes may become wrinkled or a media misfeed may occur .  " Up to 10 envelopes can be loaded int[...]

Loading Media 54 5 Reattach the lid. 6 Pull the scanner unit release lever .  " Before printing on enve- lopes, be sure to perform steps 6 through 1 1.  " The scanner unit cannot be releas ed if the ADF has been opene d. Be sure to gentl y close the ADF first, then release the scanner unit.[...]

Loading Media 55 7 Open the scanner uni t.  " Be careful not to touch the plate on the back of the scanner unit. 8 Pull the lever , and then open the engine cover .  " Do not touch the transfe r belt.[...]

Loading Media 56  " If there is media in the output bin, remove it.  " Before opening the engine cover , be sure to fold up the output bin. 9 Raise the fuser separator levers on the fuser unit.[...]

Loading Media 57 10 Carefully close the engine cover .[...]

Loading Media 58 11 Carefully close the scanne r unit.  " Before printing on media other than envelopes, be sure to move the fuser separator levers on the fuser unit to their original positions.[...]

Loading Media 59 Loading Labels/Postcard/Thick Stock/Transparenc y/ Glossy media 1 Remove the lid from T ray 1. 2 Slide the media guides to pro- vide more space between them.[...]

Loading Media 60 3 Load the media face up in the tray .  " Up to 50 sheets can be loaded into the tray at one time. 4 Slide the media guides against the edges of the media. 5 Reattach the lid. Face up[...]

Loading Media 61 Tray 2  " Only plain paper can be loaded in T ray 2. Loading Plain Paper 1 Pull out T ray 2 as far as possi- ble. 2 Lift up T ray 2 to remove it.[...]

Loading Media 62 3 Remove the lid from T ray 2. 4 Press down the media pressure plate to lock it into place. 5 Load the paper face up in the tyay .  " Do not load ab ove the 100% line. Up to 500 sheets (80 g/m 2 [22 lb]) of plain paper can be loaded into the tray at one time. Face up 100% 75 50[...]

Loading Media 63 6 Reattach the lid to T ray 2. 7 Reinsert T ray 2 into the machine.[...]

About Duplex P rinting 64 About Duplex Printing Y ou should verify that the duplex option is p hysically installed on the machine to successfully duple x the job. Check your application to determine how to set you r margins for duplex printing. Note Only plain p aper are 60–90 g/m 2 (16–24 lb bond) can be autoduplexed. See “Specifications” [...]

About Duplex Printing 65 Booklet If “Left Binding” is selected, the pages can be folded as a left-bound booklet. If “Right Binding” is selected, the pages can be folded as a right-bound booklet. 1 1 2 3 3 3 1 1 2[...]

Output Bin 66 Output Bin All printed media is output to the face-d own output bin. This tray ha s a capac- ity of approximately 100 sheets (A4/Letter) of 80 g/m 2 (22 lb) media.  " If the media is stacked too high in the output bin, your machine may experience media misfeeds, excessive media curl, or static buildup.  " Remove transp[...]

Output Bin 67  " When printing on postcards, make sure that the output bi n is horizont al. If the output bin is slanted while printing, the postcards may be curled and an error message may appea r before the output bin contains 10 sheets. In addition, the ou tput bin extension can be pulled out to two different positions. Use the appropria[...]

Media Storage 68 Media Storage  Keep media on a flat, level surface in its original wrapper unti l it is time to load it. Media that has been stored for a lon g time out of its packaging may dry up too much and cause misfeeding.  If media has been removed from its wrapper , place it in its original pack- aging and store in a cool, dark place [...]

Original Media 69 Original Media Specifications Documents that can be placed on the origina l glass The following types of documents can be placed on the original glass. Observe the following precautions whe n placing a document on the original glass.  Do not place objects weighing more than 3 kg (6 .6 lb) on the original glass; otherwise the gl[...]

Original Media 70  Documents with pages that have had cutouts removed or are cutouts  Label sheets  Offset printing masters  Documents with binder holes[...]

Loading a Document to be Copied 71 Loading a Document to be Copied Placing a document on the original glass 1 Lift to open the ADF cover . 2 Position th e document on the original glass.  " Align the document with the arrow on the left side toward the rear of the machine. Document[...]

Loading a Document to be Copied 72 3 Gently close the ADF cover . Loading a document into the ADF 1 Put the document into the ADF document feed tray face up.  " Before loading a docu- ment into the ADF , ch eck that no document pages remain on the original glass. 2 Adjust the document guides to the document size. Document[...]

4 Using the Printer Driver[...]

Selecting Printer Driver Op tions/Defaults (for Windows) 74 Selecting Printer Driver Options/Defaults (for Windows) Before you start working with your machine, you are advised to verify and change the default printer driver settings if nece ssary . Also, in case you have options installed, you should “declare” the options in the printer driver [...]

Selecting Printer Driver Options/Defaults (for Windows) 75 10 Click OK to exit from the Printing Preferences dialog box.[...]

Uninstalling the Printe r Driver (for Windows) 76 Uninstalling the Printer Driver (for Windows) This section describes how to uninstall the bizhub C10 printer driver if neces- sary . Windows XP/Server 2003/Vis ta 1 From the start menu, select All Programs to select KONICAMINOL T A bizhub C10, and then select Uninst all . 2 When the Uninstall dialog[...]

Displaying Printer Driver Settings 77 2 Right-click the KONICA MINOL T A bizh ub C10 printer icon then select Printing Preferences .[...]

Printer Driver Settings 78 Printer Driver Settings Common Buttons The buttons described b elow appear on each tab. OK Click to exit the Properties dial og box, saving any changes made. Cancel Click to exit the Properties dialog b ox without saving a ny changes made. Apply Click to save all changes without ex iting the Properties dialog box.  &qu[...]

Printer Driver Settings 79 Printer View Click the button to display an image of the printer in the figure area.  " This button d oes not appear o n the Ve r s i o n tab. Watermark Vie w Click the button to display a preview of the watermark.  " This button appears only when the Wa te rm ar k tab is selected. Quality View Click the b[...]

Printer Driver Settings 80 Layout Tab The Layout T ab allows you to  Print several pages of a document on the same page (N-up printing)  Rotate the print image 180 degrees  S pecify Double-Sided printing  S pecify booklet printing  S pecify image shift settings Overlay Tab  " Be sure to use overlays with print jobs with a med[...]

Printer Driver Settings 81  S pecify the resolution for the printout Device Options Setting Tab The Device Options Setting tab allows you to  Automatically identify installed optio ns  Activate T ray 2 and/or the duplex option  Enter the user name that is sent with the print job(s) Version Tab  The V ersion T ab allows you to view in[...]

Printer Driver Settings 82[...]

5 Using Direct Print[...]

Camera Direct Photo Printing 84 Camera Direct Photo Printing If a digital came ra with PictBridge (1.0 or later) is connecte d to the machine via the USB Host Port, images stored on the digital camera can be printed directly on the machine.  " The following features are not supported with Camera Di rect Photo Printing. • DPOF AUTOPRINT im[...]

Camera Direct Photo Printing 85 2 Connect the USB cable to the digital camera and to the Digital Camera Direct Photo print port.  " A USB cable is not included with the machine and must be purchased separately , if not supplied with your digital camera. 3 From the digital camera, specify the image(s) that you wish to print and the desired n[...]

Camera Direct Photo Printing 86[...]

6 Using the Copier[...]

Making Basic Copies 88 Making Basic Copies This section contains descriptions of the basic copy operation proced ure and the functions that are frequently used when making copies, such as specify- ing the zoom ratio and the copy density .  " If the Fax key or Scan key light s up in green whi le copying, press the Copy key .  " Chang[...]

Making Basic Copies 89 2 S pecify the desired copy settings.  " For details on specifying the copy quality , refer to “Specifying the Copy Quality” on page 89. For details on specifying the zoom ratio , refer to “Specifying th e Zoom Ratio” on page 89. For details on selecting the copy density , refer to “Selecting the Copy Densit[...]

Making Basic Copies 90 Selecting a Preset Zoom Ra tio 1 Press the Reduce/Enlarge key until the desired zoom ratio is selected.  " The zoom ratio changes in the following orde r with each press of the Reduce/Enlarge key . When USER SETTING/PRESET ZOOM is set to METRIC: 1.15 → 1.41 → 2.00 → 0.50 → 0.70 → 0.81 When USER SETTING/PRESE[...]

Making Basic Copies 91 Selecting the Copy Density  " If [A] is displayed, press the Light/Dark key twice to specify the copy density . 1 Press the * or ) key to select the desired copy density . As the indicator is moved to the righ t, the density becomes darker. As the indicator is moved to the left, the density becomes lighter .  "[...]

Making Advanced Copies 92 Making Advanced Copies This section contains descriptions of se tting 2in1 copying, ID card copying, duplex (Double-Side d) copying, and collated copying.  " 2in1 copying, duplex (Double-Sided ) copying, ID card copying and collated copying cannot be combined . Setting 2in1 Copying If 2in1 copying is set, two docum[...]

Making Advanced Copies 93 ID Card Copying With ID card copying, the back an d front of a document, such as a certificate, are copied at full size on a single sheet of paper .  " When ID card copying is set, the zoom ratio canno t be changed.  " ID card copying can only be performed from the original glass. Align the document with th[...]

Making Advanced Copies 94 4 Press the * or ) key to select ON , and th en press the Menu/Sel ect key . 5 T o print color copies, press the Star t -C o l or key . T o print monochrome copies, press the St art-B&W key . Scanning of the document begins. 6 When NEXT PAGE appears, position the back side of the do cument at the same location as the f[...]

Making Advanced Copies 95 Setting Duplex (Double-Sided) Copying Duplex (Double-Sided) Copying From the ADF If duplex (Double-Sided) copying is se t, copies can be printed on both sides of the media.  " The duplex o ption must be installed in order to set duplex (Dou- ble-Sided) copying. 1 Press the Functio n key . 2 Press the + or , key to [...]

Making Advanced Copies 96 Duplex (Double-Sided) Copying From the Original Glass Duplex (Double-Sided) co pying can be performed eithe r from the original glass or from the ADF . The descripti on for duplex (Double-Sided) copyi ng with the original glass is provided below . 1 Position the document on the original glass.  " For det ails on po[...]

Making Advanced Copies 97 Setting Collated Copying If collated copying is set, multiple sets of copies can be printed from a multi-page document.  " With coll ated copying, l oad the document into the ADF . Collated copy- ing cannot be performed by using the original glass. 1 Press the Collate key . appears in the message window .  "[...]

Making Advanced Copies 98[...]

7 Using the Scanner[...]

Making Basic Scans 100 Making Basic Scans Scanning via USB Scanning can be performed from a TWAIN or WIA comp atible application.  " T o scan via the network, press the Scan key . For details, refer to “Basic Scan to E-mail Operation” on page 105 1 Position the document to be scanned.  " For det ails on positioning the documen t[...]

Making Basic Scans 101 Windows TWAIN Driver Settings Original Size S pecify the original size. Scan Type S pecify the scan type. Resolution S pecify the resolution. Scanning mode Select Auto or Manual . When Manual is selected, settings can be specified for Rotation type , Brightness/Contrast , Sharp , Curves , Levels , Color Balance and Hue /Satur[...]

Making Basic Scans 102 Width/Height Shows the width and height of the area to be scanned. Prescan Displays a preview in the preview window . Help Displays the Help. Windows WIA Driver Settings Color Picture Select this setting when scanning in color . Grayscale Picture Select this setting when scanning in graysca le. Black and white picture or text[...]

Making Basic Scans 103 Preview Window Shows a preview of the scan. Preview Click to display a preview in the preview window . Scan Click to begin scanning. Cancel Click to close the WIA driver window . Macintosh TWAIN Driver Settings Original Size S pecify the original size. Scan Type S pecify the scan type. Resolution S pecify the resolution. Scan[...]

Making Basic Scans 104 About Shows the software version information. Close Click to close the TWAIN driver window . Preview Window Displays a previe w of the scan. Clear Erases the previ ew . Width/Height Shows the width and height of the area to be scanned. Prescan Displays a preview in the preview window . Help Displays the Help.[...]

Basic Scan to E-mail Operation 105 Basic Scan to E-mail Operation With a scan to E-mail operation, documents are sent via a mail server .  " In order to pe rform this operation, the network setting and the E-mail setting must have already been specified. For details, refer to “NET- WORK SETTING Menu” on page 35 and “E-MAIL SETTING Men[...]

Basic Scan to E-mail Operation 106  " By specifying one TO address and 124 CC ad dresses, a total of 125 recipients can be specified.  " E-mail addresses specified after the Scan key is pressed are set as scan to E-mail recipients. 6 Enter a title (subject), and then press the Menu Select key .  " If you do not want to speci[...]

Basic Scan to E-mail Operation 107 11 Using the * and ) keys, select “ADF”.  " T o change the size of the scanned image, press the , key . For information on changing the size, refe r to “Changing the Scanned Image Size” on page 1 14. 12 Press the Star t key . Scanning st arts, and then the scan data is sent to th e recipients.  [...]

Basic Scan to E-mail Operation 108  " For details on specifying the recipient, refer to “Spe cifying a Recipie nt” on page 1 10.  " By specifying one TO address and 124 CC ad dresses, a total of 125 recipients can be specified.  " E-mail addresses specified after the Scan key is pressed are set as scan to E-mail recipien[...]

Basic Scan to E-mail Operation 109 13 When scanning a d ocument containing several pages, place the next page on the original glass when the message “NEXT P AGE?” appears, and then press the Menu Select key . – Repeat step 14 until all of the pages in the document have been scanned. 14 Press the Star t key . T ransmission start s.  " [...]

Specifying a Recipient 110 Specifying a Recipient The recipients can be specified in any of the follow ing ways.  Direct input: Directly enter the E-mail address.  Using a one-touch di al key: S pecif y a recipient registered with a one-touch dial key .  Using speed dial numbers: S pecify a recipient register ed with a speed dial number . [...]

Specifying a Recipient 111  " If the one-touch dial key that is pressed is not registered with an E-mail address, the message “NOT E-MAIL ADDRESS” appears. In addition, if the one-touch di al key that is pressed is not registe red with a recipient, the message “NOT REGISTERED!” appears. Press a one-touch dial key registered with an [...]

Specifying a Recipient 112 Using the Search Functi on of the Phone Book If a recipient is registered with a one- touch dial key and a spe ed dial number , the recipient can be found by using the List or Search function of the phone book. Follow the procedure d escribed below to search using the Search fun ction of the phone book. 1 Press the Speed [...]

Changing the Scan Mode Settings 113 Changing the Scan Mode Settings The scan mode settings, such as the data format and compression encoding method, can be changed from the scre en for selecting the resolution. If the settings are not changed, sca n data will be sent using the defau lt scan mode settings.  " For more details, refer to “SC[...]

Changing the Scanned Image Size 114 Changing the Scanned Image Size The setting for the size of the scan im age can be changed from the screen for selecting the do cument mode. 1 Press the , key in the screen for selecti ng the document mode (“ADF” or “BOOK”). 2 Using the * and ) keys, select the scan size, and then press the Menu Select ke[...]

Registering Recipients 115 Registering Recipients About the E-mail registration Function Frequently used E-ma il addresses can be registered with the FA X REGIS- TRA TION function so that the E-mail address can be easily accessed. In addition, this reduces input errors. The following registrati on methods are available:  One-touch dial: Register[...]

Registering Recipients 116  " If the one-touch dial key that is pr essed is already registered with a recipient, the message “REGISTERED!” appears. Press the Menu Select key , and then press a one-to uch dial key with no recipient reg- istered. 5 Enter the name of the one-touch dial to be p rogrammed, and then pr ess the Menu Select key[...]

Registering Recipients 117  " If a one-touch dial key programmed with a group of E-mail addresses is pressed, the message “GROUP” a ppears in the u pper-right corner of the screen. T o delete the group, press the Cancel/C Key .  " T o change group dialin g, refer to “Changing/Deleting Group Dia ling Information” on page 121.[...]

Registering Recipients 118 1 Press the Menu Select key , then the , key three times. 2 Check that the F AX REGISTRA TION screen appears, then press the Menu Select key , and then press , key . 3 Check that the SPEED DIAL scre en appears, and then press the Menu Select key . 4 Using the keypad, enter the 3 digits speed dial number (ex. 01 1) that yo[...]

Registering Recipients 119 2 Check that the F AX REGISTRA TION screen ap pears, then press the Menu Select key , and then press the , key . 3 Check that the SPEED DIAL screen appears, and t hen press the Menu Select key . 4 Using the keypad, enter the spe ed dial number tha t you want to change or delete. 5 Press the Cancel /C key . 6 Using t he * [...]

Registering Recipients 120 1 Press the Menu Select key , then the , key three times. 2 Check that the F AX REGISTRA TION screen appears, then press the Menu Select key , and then press the , key twice. 3 Check that the GROUP D IAL screen appears, and then press the Menu Select key . 4 Press the one-touch dial key that you want to program.  "[...]

Registering Recipients 121 9 T o program other group diali ng, press the one-touch di al key , and then repeat the procedure starting from step 5. OR T o finish the procedure a nd return to the Scan mode screen, conti nue pressing the Cancel/C key until the Scan mode screen is disp layed. Changing/Deleting Group Dialing Information The registered g[...]

Basic Scan to PC Operation 122 Basic Scan to PC Operation  " In order to perform this operation, make sure the TWAIN scanner driver , the printer driver , and LinkMagic (Winidows only) have been installed to your PC.  " When you operate Scan to PC, make sure whether LinkMagic is acti- vated or LinkMagic icon is di splayed on notifi [...]

Basic Scan to PC Operation 123 Scan to PC using the Original Glass 1 Press the Scan key to enter Scan mode. 2 Press + or , to select SCAN TO PC . 3 Lift to open the ADF cover . 4 Place the original document fa ce down on the original glass and align the document on the scales above and to the left of the original glass. 5 Gently close the ADF cover[...]

Basic Scan to PC Operation 124[...]

8 Replacing Consumables[...]

Replacing the Toner Cartridge 126 Replacing the Toner Cartridge Note Failure to f ollow instructions as outlined in thi s manual could result in voiding your warranty . Y our machine uses four toner cartrid ges: black, yellow , magenta, and cyan. Handle the toner cartridges carefull y to avoid spilling toner inside the ma chine or on yourself.  [...]

Replacing the Toner Cartridge 127 When replacing a toner cartridge, refer to the followi ng table. For optimum print quality and performance, use o nly approved KONICA MINOL T A toner cartridges for your specific machin e type, as listed in the table below . Machine Ty p e Machine Part Number T oner Cartridge T ype T oner Cartridge Part Number AM 4[...]

Replacing the Toner Cartridge 128 Keep toner cartridges:  In their packaging until you’re ready to install them.  In a cool, dry lo cation away from su nlight (due to h eat). The maximum storage temperature is 35 ° C (95 ° F) and the maximum storage humi dity is 85% (nonco ndensing) . If the toner cartridge is mo ved from a cold place to [...]

Replacing the Toner Cartridge 129 To Replace a Toner Cartridge Note Be careful not to sp ill toner while re placing a toner cartridge. If toner spills, immediately wipe it off with a soft, dry cloth. When a toner cartridge becomes empty , the messages X TONER EMPTY and CHANGE X TONER ( X indicates the toner color) alterna tely appear . Fol- low the[...]

Replacing the Toner Cartridge 130  " The scanner unit cannot be releas ed if the ADF has been opene d. Be sure to gentl y close the ADF first, then release the scanner unit. 4 Open the scanner unit.  " Be careful not to touch the plate on the back of the scanner unit.[...]

Replacing the Toner Cartridge 131 5 Pull the lever , and then open the engine cover .  " Do not touch the transfe r belt.  " If there is media in the output bin, remove it.  " Before opening the engine cover , be sure to fold up the output bin.[...]

Replacing the Toner Cartridge 132 6 Open the front cover and check that the toner cartridge to be replaced has rotated to the exchange position.  " Y ou can identify the toner cartridge by the color of the handle and by the let- ter molded into the han- dle: C (cyan), M (magenta), Y (yellow) and K (black). 7 Pull the handle on the toner ca [...]

Replacing the Toner Cartridge 133 9 Shake the cartridge a fe w times to distribute the tone r .  " Make sure that the toner roller cover is securely attached before shaking the toner cartridge. 10 Remove the cover from the toner roller .  " Do not touch or scratch the toner roller. 11 Align the shaft on each end of the toner cartrid[...]

Replacing the Toner Cartridge 134 12 Press down on the toner car- tridge until it snaps into place. 13 Close the front cover .  " Before closing the engine cover , be sure to close the front cover . The front cover cannot be closed afte r the engine cover is closed. 14 Carefully close the engine cover.[...]

Replacing the Toner Cartridge 135 15 Carefully close the scanner unit.  " When the scanne r unit is closed, the black toner cartridge auto matically moves so that it can be replaced. With each press of the TC Change key , the yellow , then magenta toner cartridge moves so that it can be replaced. 16 Press the Stop/Reset key . The message is[...]

Replacing the drum cartridge 136 Replacing the drum cartridge When the drum cartridge reaches the end of its service l ife, the messages DRUM LIFE END and CHANGE DRUM alternately appear . Follow the pro- cedure described b elow to replace the drum cartridge. 1 Pull the scanner unit release lever .  " The scanner unit cannot be releas ed if [...]

Replacing the drum cartridge 137 2 Open the scanner uni t.  " Be careful not to touch the plate on the back of the scanner unit. 3 Pull the lever , and then open the engine cover .  " Do not touch the transfe r belt.[...]

Replacing the drum cartridge 138  " If there is media in the output bin, remove it.  " Before opening the engine cover , be sure to fold up the output bin. 4 Carefully pull out the drum car- tridge. Note Dispose of the used drum ca rtridge according to your local regulations. Do not burn the drum cartridge.[...]

Replacing the drum cartridge 139 5 Prepare a new drum cartridge.  " Do not touch the OPC drum on the drum car- tridge. 6 Install the new drum cartridge. 7 Carefully close the engine cover . New drum cartridge[...]

Replacing the drum cartridge 140 8 Carefully close the scanne r unit.  " The machine must complete a calibr ation cycle (less than 2 minutes) after a toner cartridge has been re placed. If you open a cover before the machine is reset, the calibration stops, then starts over again after the cover is closed.[...]

9 Maintenance[...]

Maintaining the Machine 142 Maintaining the Machine CAUTION Read all caution and warning lab els carefully . Make sure to follow any instructions contained in them. These labels are located on the inside of the machine’s covers and the interior of the bo dy . Handle the machine with care to preserve its life. Abuse handl ing may cause damage and [...]

Maintaining the Machine 143  Do not cover the machine immediately after using it. Turn it of f and wa it until it co ols down.  Do not leave th e machine’s covers open for any length of time, especially in well-lit places; light may damage the drum cartridge.  Do not open the machine’s covers during printin g.  Do not tap media st a[...]

Cleaning the machine 144 Cleaning the machine CAUTION Be sure to turn off the machine and unplug the pow er cord before cleaning.  " Use a soft, dry cloth only . Exterior Control Panel V entilation Grill Machine Exterior Filter Original Cover Pad Original Glass[...]

Cleaning the machine 145 Interior Cleaning the Media Feed Roller and Laser Lens 1 Pull the scanner un it release lever .  " The scanner un it cannot be released if the ADF has been opened. Be sure to gently close the ADF first, then release the scanner unit.[...]

Cleaning the machine 146 2 Open the scanner unit.  " Be careful not to touch the plate on the back of the scanner unit. 3 Pull the lever , and then o pen the engine cover .  " Do not touc h the transfer belt.[...]

Cleaning the machine 147  " If there is media in the output bin, remove it.  " Before opening the engine cover , be sure to fold up the output bin. 4 Carefully pull out the drum car- tridge.[...]

Cleaning the machine 148 Note Position the removed drum cartr idge as shown in the il lustration at the ri ght. Be sure to keep the drum cartridge horizont al and place it where it will not become dirty . Do not leave the dr um cartridge removed for more than 1 5 minutes, and do no t place the removed drum cartridge in a location where it would be [...]

Cleaning the machine 149 6 Clean the laser lens by wiping it with a soft, dry cloth. 7 Reinstall the drum cartridge. BOTTOM VIEW Laser lens[...]

Cleaning the machine 150 8 Carefully close the engine cover. 9 Carefully close the scanne r unit.[...]

Cleaning the machine 151 Cleaning the Duplex Option Feed Rol lers 1 Open the duplex cove r . 2 Clean the feed rol lers by wiping them with a soft, dry cloth. 3 Carefully close the duplex cover .[...]

Cleaning the machine 152 Cleaning the Media Feed Rollers for Tray 2 1 T urn off the machine, and then disconnect the power cord and interface cables. 2 Lift the machine off of T ray 2 and temporarily place it on a sturdy flat surface.[...]

Cleaning the machine 153 3 Clean the media feed rollers by wiping them with a soft, dry cloth. 4 Lift the machine and reinstall it on top of T ray 2.[...]

Cleaning the machine 154 Cleaning the Media Feed Rollers for the ADF 1 Open the ADF feed cover . 2 Clean the media feed rollers by wiping them with a soft, dry cloth. 3 Close the ADF feed cover .[...]

Storing the machine 155 Storing the machine Note If this mach ine is not to be used for an ex tended perio d of time, store it with the fuser separator levers moved as fa r back as possible .[...]

Storing the machine 156[...]

10 10 Troubleshooting[...]

Introduction 158 Introduction This chapter provides informa tion to aid you in resolving machine prob lems you may encounter , or at least guide you to the proper sou rces for help. Preventing Media Misfeeds page 159 Understanding the Media Path page 160 Clearing Media Misfeeds page 160 Solving Problems with Media Misfeeds page 175 Solving Other Pr[...]

Preventing Media Misfeeds 159 Preventing Media Misfeeds Make sure that... Media matches the machine specifications. Media is flat, especial ly on the lead ing edge. The machine is on a hard, flat, level surface. Y ou store media in a dry location away from moisture and humidity . The output bin is positioned horizont ally when postcards are be ing [...]

Understanding th e Media Path 160 Understanding the Media Path Understanding the media path will help you locate media misfeeds. 1. ADF media feed rollers 2. Document feed tray 3. Document outp ut tray 4. Fuser unit 5. Duplex option 6. T ray 2 (o ptional) 7. T ray 1 8. T oner cartridg e carousel 9. Drum cartridge 10. T ransfer belt uni t 1 1. Outpu[...]

Clearing Media Misfeeds 161 CAUTION If you get toner in your eyes, wash it out immediately with cool water and consul t a doctor . If, after clearing the media misfeed, the misfeed message in the messa ge window persists, open and close the engine cover . Thi s should clear the mis- feed message. Media Misfeed Messages and Clearing Procedures Media[...]

Clearing Media Misfeeds 162 Clearing a Media Misfeed in the Machine 1 Pull the scanner unit release lever .  " The scanner unit cannot be releas ed if the ADF has been opene d. Be sure to gentl y close the ADF first, then release the scanner unit.[...]

Clearing Media Misfeeds 163 2 Open the scanner uni t.  " Be careful not to touch the plate on the back of the scanner unit. 3 Pull the lever , and then open the engine cover .  " Do not touch the transfe r belt.[...]

Clearing Media Misfeeds 164  " If there is media in the output bin, remove it.  " Before opening the engine cover , be sure to fold up the output bin. 4 Carefully pull out the drum car- tridge.[...]

Clearing Media Misfeeds 165 Note Position the removed drum cartridge as shown in the illustration at the right. Be sure to k eep the drum cartridge horizont al and place it where i t will not become dirty . Do not leave the drum cartridge removed for more than 15 minutes, and do not place the remov ed drum cartridge in a location wh ere it would be[...]

Clearing Media Misfeeds 166 6 Remove any misfed media.  " Always remove the mis- fed media in the feed direction as shown only . 7 Return the fuser separator levers to their original positi ons.[...]

Clearing Media Misfeeds 167 8 Reinstall the drum cartridge. 9 Carefully close the engine cover .[...]

Clearing Media Misfeeds 168 10 Carefully close the scanne r unit. 11 Remove the lid from T ray 1. 12 Remove any misfed paper .[...]

Clearing Media Misfeeds 169 13 Reattach the lid.  " If the paper in T ray 2 is being used, perform the procedure starting from step 14 for clearing a media misfeed. 14 Pull out T ray 2 as far as possi- ble. 15 Lift up T ray 2 to remove it.[...]

Clearing Media Misfeeds 170 16 Remove any misfed paper . 17 Remove the lid from Tray 2, and then remove all paper from the tray . 18 Fan the paper , and align its edges. 19 Load the media in Tray 2, and attach the lid.[...]

Clearing Media Misfeeds 171 20 Reinsert Tra y 2.[...]

Clearing Media Misfeeds 172 Clearing a Media Misfeed from the Duple x Option 1 Open the duplex cover . 2 Carefully pull o ut the misfed media.  " Always remove the mis- fed media in the feed direction as shown only . 3 Carefully close the duplex co ver .[...]

Clearing Media Misfeeds 173 Clearing a Media Misfeed from the ADF 1 Open the ADF feed cover . 2 Remove the document into the ADF document feed tray . 3 Lift to open the ADF cover .[...]

Clearing Media Misfeeds 174 4 Remove any misfed media. 5 Close the ADF co ver . 6 Close the ADF feed cover .[...]

Solving Problems wi th Media Misfeeds 175 Solving Problems with Media Misfeeds  " Frequent misfeeds in any area indica te that area should be checked, repaired, or cleaned. Repeated misfeeds may also happen if you’ re using unsupported print media or original media. Symptom Cause Solution Several sheets go through the machine together . T[...]

Solving Problems with Media Misfeeds 176 Media is mis- fed in the ADF . The loaded document does not meet the specifications. Load the correc t document. For details on the documents that can be loaded, refer to “Documents that can be loaded into the ADF” on page 69. The loaded document exceeds the maxi- mum capacity . Load the document so that[...]

Solving Problems wi th Media Misfeeds 177 Media i s mis- feeding. Envelopes are facing the wrong way in Tray 1. Load the envel opes in T ray 1 with the flaps fa cing down. If the flaps are on the long edge, load the envelopes with the flap to ward the left of the machine with the fla ps facing down. T ransparencies have collected static elec- trici[...]

Solving Other Problems 178 Solving Other Problems Symptom Cause Solution Machine power is not on. The power cord is not correctly plugged into the outlet. T urn off the machine, confirm that the power cord is correctly plugge d into the outlet, and then turn on the machine. Something is wrong with the outlet con- nected to the machine. Plug another[...]

Solving Other Problems 179 Images can- not be printed from the digital camera. The digit al camera transfer mode i s not set to PictBridge. Set the digital camera transfer mode to PictBridge.  " The machine supports only PictBridge-enabled digital camera. If the pr int settings specified for the digi- tal camera dif fer from the print se tt[...]

Solving Other Problems 180 Printing takes too much time. The machine is set to a slow printing mode (for example, thick stock or transpar- ency). It takes more time to print with special media. When using regular paper , make sure that the media type is set properly in the driver . The machine is set to power saving mode. It takes time for printing[...]

Solving Other Problems 181 Machine resets or turns off fre- quently . The power cord is not correctly plugged into the outlet. T urn off the machine, confirm that the power cord is correctly plugged into the outlet, an d then turn on th e machine. A system error occurred. Contact T echnical Support with the error information. Y ou are experienc- in[...]

Solving Other Problems 182 With N-up on multiple cop- ies, the out- put is incorrect. Both the printer driver and the application have been set for col- lation. For N-up on multiple copies, choose Collate only in the printer driver ’s Basic T ab. Do not set collation in the appli ca- tion. Booklet Lef t and Right Binding out- put is incor- rect. [...]

Solving Other Problems 183 The web-based utility cannot be accessed. The PageScope Web Connection Adminis- trator's password is incorrect. The PageScope Web Connectio n Administrator password has a 6-char- acter minimu m and a 16-character maximum. For details of the Page- Scope Web Connection administrator password, refer to the bizhub C10 Re[...]

Solving Problems with Printing Quality 184 Solving Problems with Printing Quality Symptom Cause Solution Nothing is printed , or there are blank spots on the printed page. One or more of the toner cartridges may be defective. Remove the toner cartridges and check if any is damaged. The drum cartridge may be defective. Remove the drum cartridge and [...]

Solving Problems with Printing Quality 185 Image is too light; there is low image density . Laser lens is di rty . C lean the laser lens. The copy density is set too light. Select a darker copy density . The medi a is moist from humidity . Remove the moist media and replace with new , dry media. There is not much toner left in the car- tridge. Repl[...]

Solving Problems with Printing Quality 186 Image is blurred; background is lightly stained; there is insufficient gloss of the printed image. One or more of the toner cartridges may be defective. Remove the toner cartridges and check for damage. If it is damaged, replace it. The drum cartridge may be defective. Remove the drum cartridge and check f[...]

Solving Problems with Printing Quality 187 Irregular print or mot- tled image appears. The medi a is moist from humidity . Adjust the humidity in the media stor- age area. Remove the moist media and replace it with new , dry media. Unsupported media (wrong size, thick- ness, type, etc.) is being used. Use KONICA MINOL T A-approved media. See “S p[...]

Solving Problems with Printing Quality 188 There are toner smudges or residual images. One or more of the toner cartridges are defective or in stalled incorrectly . Remove the toner cartridges and check for damage. If it is damaged, replace it. The fuser separator levers are adjus ted for envelope printing. Return the fuser sepa rator levers to the[...]

Solving Problems with Printing Quality 189 Image defects. The laser lens is dirty . Clean the laser lens. A toner cartridge may be leaking. Remove the toner cartridges an d check for damage. If it is damaged, replace it. A toner cartridge may be defective. Remove the toner cartridge with the color causing the abnorma l image. Replace it with a new [...]

Solving Problems with Printing Quality 190 If the problem is not resolved, even after all of the above have been per- formed, contact T echnical Suppo rt with the error information. Line art does not print in color . The line art setting for 2400 x 600 dpi requires Color Match- ing to be turn ed off. In the printer driver , go to Quality tab and ch[...]

Status, Error, and Service Messages 191 Status, Error, and Service Messages S tatus, error , and service messages are di splayed in the message window . They provide information about your machine an d help you locate many prob- lems. When the conditi on associated with a displayed message has changed, the message is cleared from the window . Statu[...]

Status, Error, an d Service Messages 192 Error Messages  " For details on fax error messages, refer to the bizhub C10 Facsimile User ’s Guide. This message... means... Do this... :EMPTY T ray 1 or Tray 2 ran out of paper . Load media into the specified tray . TEXT x1.00 1 ä [A] ü # XXX Warn Fax A fax error occurred while an operation wa[...]

Status, Error, and Service Messages 193 DOCUMENT COVER OPEN (Displaying alternately) CLOSE DOCUMENT COVER The documen t is loaded into the ADF , but the ADF is opened. Close the ADF . DRUM (Displaying alternately) END The drum cartri dge has reached the end of its service life. Replace the drum car- tridge. DRUM (Displaying alternately) LOW The dru[...]

Status, Error, an d Service Messages 194 *JOB CANCELED* While a document was being scanned from the original glass in Scan mode, more than one minute had passed after the first page of the document was scanned or the data could not be sent. Theref ore, the scan job was auto- matically canceled. T urn the machine off, and then, after waiting a few s[...]

Status, Error, and Service Messages 195 NO DUPLEX PAPER Duplex (Dou- ble-Sided) printing is specified, but no paper compatible with duplex (Dou- ble-Sided) printing is loaded. Load paper compati- ble with du plex (Dou- ble-Sided) printing. Only plain and letter- head paper are com- patible with duplex (Double-Sided) print- ing. *NO NETWORK SETTING*[...]

Status, Error, an d Service Messages 196 PAPER EMPTY (Displaying altern ately) LOAD PAPER(XX) T ray X (T ray 1 or T ray 2) ran out of paper . Load paper into the specified paper tray . PAPER JAM (Displaying altern ately) OPEN DUPLEX COVER Media has misfed in the duplex option. Locate and remove the misfeed. PAPER JAM (Displaying altern ately) OPEN [...]

Status, Error, and Service Messages 197 SET ORIGINAL TO ADF 2in1 or collated copying is speci - fied, but the docu- ment is not loaded into the ADF . Load the document into the ADF . 2in1 and collated copying can only be used with a document loaded into the ADF . X TONER (Displaying alternately) EMPTY T oner cartridge X has become empty . (This mes[...]

Status, Error, an d Service Messages 198 X TONER EMPTY (Displaying altern ately) CHANGE X TONER The X toner car- tridge is empty . (This message appears if 8 TONER EMPTY STOP on the MACHINE SET- TING menu is set to ON .) Replace the to ner car- tridge. TONER LIFE END (Displaying altern ately) CHANGE X TONER The X toner car- tridge is empty . Replac[...]

Status, Error, and Service Messages 199 Service Messages These messages indicate a more serious fault that can only be corrected by a customer service engineer . If one of these messages appears, turn the machine off, then turn it on again. If the problem persists, contact your local vendor or authorized service provider . This service message... m[...]

Status, Error, an d Service Messages 200[...]

11 11 Installing Accessories[...]

Introduction 202 Introduction Note Any damage to the machine cau sed by the use of accessor ies not manufactured o r supported by KONICA MINOL T A will void yo ur warranty . This chapter provide s information about the following a ccessories. Note Installing accessories always requires that the machin e and accessories are turn ed off and unplugged[...]

Duplex Option 203 Duplex Option Duplex (Double-Sided) printing c an be performed automatically with the duplex option installed. Installing the Duplex Option 1 T urn off the machine, and then disconnect the power cord and interface cables.[...]

Duplex Option 204 2 Remove the two knockout plates and the tape.  " Be sure to remove the tape. 3 Prepare the duplex option.  " Before installing the duplex option, open the duplex cover and check that the knob is posi- tioned vertically . Af ter checking the knob, close the cover .[...]

Duplex Option 205 4 Install the duplex option. 5 Open the cover of th e duplex option.  " Since the duplex optio n is not yet secured to the machine, hold the duplex option in place when opening its cover .[...]

Duplex Option 206 6 While pushing in the knob s, turn them clockwise until they are horizontal. The duplex option is secured in place.  " Make sure that both knobs are securely locked. 7 Close the dup lex cover .[...]

Tray 2 207 Tray 2 Up to 500 sheets of A4/Letter-size paper can be loaded in T ray 2. Installing Tray 2 Note Since consumables are installed in the machine, be sure to keep the machine level when moving it in order to prevent accid ental spills. 1 T urn off the machine, and then disconnect the power cord and interface cables.[...]

Tray 2 208 2 Lift the machine and place it on top of T ray 2 to make sure that the positioning pins on Tray 2 correctly fit into the holes in the bottom of the machine.  " Be sure to place T ray 2 on a level surface.[...]

A Appendix[...]

Technical Specifications 210 Technical Specifications T ype Desktop (4-cycle lase r color printer-based all-in-one) Document holder S tationary Photoconductor OPC Printing system 2 laser diodes and polygon mi rror Electro photographic method Developing system Mono-component toner de veloping Fusing system Heat ed roller system Resolution 2400 dpi ?[...]

Technical Specifications 211 Media sizes T ray 1 (Mu ltipurpose Cassette)  Media width: 92 to 216 mm (3.6 to 8.5")  Media length: 148 to 356 mm (5.9 to 14.0") T ray 2 (Optional ) A4/Letter Paper/Media  Plain paper (60 to 90 g/m²; 16 to 24 lb bond)  Recycled paper (60 to 90 g/m²; 16 to 24 l b bond)  T ransparency  Envel[...]

Technical Specifications 212 Acoustic Noise Copying: 52 dB or less 57 dB or less (with ADF) S tandby: 39 dB or less External dimensions He ight: 53 1 mm (20.9") Width: 528 mm (20.8") Depth: 475 mm (18.7") (with Tray 1 closed) Weights  Machine: Approximately 33 kg (70.5 lb) (excluding the dust cover)  T oner cartridge: – S tan[...]

Technical Specifications 213 Consumable Life Expectancy Chart User-Replaceable Service-Replaceable Item Average Life Expectancy (in Simplex Pages) T oner cartridge At 5% coverage , using A4/Letter plain paper St arter in-box Cartridge = 1,500 pages (Y , M, C) (Continuous) 4,500 pages (Y , M, C, K) (Continuous) Replacement Cartridge = 4,500 pages (Y[...]

Entering Text 214 Entering Text When specifying the user name or programming the recipient name with one-touch dial keys, l etters, accented characters, numbe rs and symbols can be entered. Key Operation Use the keypad to enter numbers, letters, and symbols. List of characters available with each key of the keypad Entering Fax Numbers * T o display[...]

Entering Text 215 Entering Names Entering E-mail Addresses Keypad Key A vailable c haracters [1] [A] 1 1 .,'?¿!¡"1-()@/:;_ 2 2 ABC2abcÆÇàáâãäåæç 3 3 DEF3defÐèéêëð 4 4 GHI4ghiìíîï 5 5 JKL5jkl€£¢ 6 6 MNO6mnoØŒñòóôõöøœº 7 7 PQRS7pqrsß$ 8 8 TUV8tuvùúûü 9 9 WXY Z9wxyzÞýþ 0 0 (space)0 # # *+×÷=#%&a[...]

Entering Text 216 Changing Input Mode Each press of the key switches t he input mode between numbers and let- ters. [1]: Numbers can be typed in. [A]: Letters can be typed in. Inputting Example The procedure for entering text is described below, using “NJ Of fice” as an example. 1 Press the ke y to change the input mode so that letters can be e[...]

Entering Text 217 Correcting Text and Input Precautions  T o erase all entered text, hold down th e Cancel/C key .  T o delete o nly part of the entered text, use the * and ) keys to move the cursor (_) to the chara cter that you want to delete, and th en press the Cancel/ C key .  If multiple characters are assign ed to a single key , “[...]

Our Concern for Environmental Protection 218 Our Concern for Environmental Protection As an ENERGY ST AR ® Partner , we have determined that this machine me ets the ENERGY ST AR Guidelines for energy efficiency . What is an ENERGY STAR product? An ENERGY ST AR product has a special feature that allows it to automati- cally switch to a “low-power[...]

Index 219 Index Numerics 2in1 92 A Accessories Duplex option 203 Tray 2 207 B Basic tab 79 C Collate 97 Configuration menu 23 Consumables Drum cartridge 136 Toner cartridge 126 Control panel 12 Copy 2in1 92 Collate 97 Copy density 91 Duplex 95 ID card copy 93 Quality 89 Select media tray 91 Zoom ratio 89 Copy density 91 D Device Options Setting tab[...]

Index 220 E Entering text 214 Correcting te xt 217 Input mode 216 Input precautions 217 Entering, direct 11 0 Envelope 43 G Glossy Media 47 I ID card copy 93 Imageable area 48 Input mode 21 6 Installation precaution s 2 K Key operation 214 L Labels 44 Layout tab 80 Letterhead 45 Loading docu ment 71 Loading print media 49 M Machine Parts 3 Main scr[...]

Index 221 Q Quality 89 Quality tab 80 R Replace Drum cartridge 136 Toner cartridge 126 S Scan 100 TWAIN driver 101 WIA driver 102 Scan mode settings 113 Scan to E-mail Basic scan to E-mail operation 105 Scanned i mage size 114 Scanner driver 101 Select medi a tray 91 Service messages 199 Specifying a recipient 110 Direct entering 110 One-touch dial[...]

Index 222[...]