KVH Industries TracVision G8 manual

owner’ s manual • Guide to Operation • Guide to T echnical Information A Guide to T racV ision ® G8 TVG8_OM_BinderCover_11.05[...]

* * * * * * * Notes * Press any button to return. ** If GPS is providing v alid position data to the antenna, manual entry of latitude/longitude is not av ailable . ** 2005, KVH Industries, Inc.[...]

T racV ision G8 Owner’ s Manual This manual provides detailed instr uctions on the proper operation, installation, configuration, troubleshooting, and maintenance of the KVH T racV ision G8 satellite TV system. For operation instructions, r efer to the Guide to Operation . For installation, configuration, troubleshooting, and maintenance instruct[...]

T racVision ® and KVH ® are trademarks of KVH Industries, Inc. DV B ® (Digital Video Broadcasting) is a registered trademark of the D VB Project. DIRECTV ® is a registered trademark of DIRECTV , Inc. DISH Network ™ is an official trademark of EchoStar Communications Corporation. ExpressV u is a proper ty of Bell ExpressV u, a wholly o wned su[...]

54-0198 i T able of Contents T able of Contents Guide to Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 1 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 2 Receiving Satellite Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 3 T urning On the Sy[...]

54-0198 ii T racV ision G8 Owner’ s Manual 4 T roubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83 4.1 T roubleshooting Matr ix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85 4.2 Causes and Remedies f or Common Operational Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

Appendices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121 A System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123 B MCU Flush Mount P anel T emplate . . . . . . . . . . . . . . . . . . . .125 C Star tup Data Sequence . . . . . . . . . . . . . . . . . . . . . . . . . [...]

Guide to Operation 54-0198 1 Contents 1 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 2 Receiving Satellite Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 3 T urning On the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 4 Changing C[...]

Guide to Operation 54-0198 3 1 System Over view A complete satellite TV system, illustrated in Figure 1, includes the T racV ision G8 antenna unit connected to the Master Control Unit (MCU), a satellite TV receiver (integrated r eceiver/decoder , or IRD), and a television set. Figure 1 T racV ision G8 System Diagram Satellite Compatibility The T ra[...]

54-0198 4 T racV ision G8 Owner’ s Manual - Guide to Operation Satellite Librar y Y our T racV ision G8 includes a pre-pr ogrammed library of TV satellites from ar ound the world. If the satellite service you wish to receive is not alr eady in the satellite library , an authorized technician can add two additional satellites of your choice to the[...]

Guide to Operation 54-0198 5 2 Receiving Satellite Signals For T racV ision G8 to receive satellite TV signals, the antenna must have a clear line of sight to the satellite. If you only receive intermittent signals or the antenna cannot find the satellite, check around your vessel for any objects that could be blocking the signal, such as other ves[...]

54-0198 6 T racV ision G8 Owner’ s Manual - Guide to Operation The s atellite configuration on y our receiver mu s t matc h the s atellite s etting on the T racVi s ion G 8 s y s tem. Satellite A on the T racVision G8 must be the same satellite as receiv er Alter nativ e 1 (or A, based on your receiv er) and must be assigned the receiv er DiSEqC [...]

Guide to Operation 54-0198 7 DISH Network ™ (EchoStar) and ExpressVu Satellite Subscribers DISH Network and ExpressV u subscribers will need to use the MCU switching option, as described in “Switching Satellites Using the MCU.” Latin America In Latin America, including Mexico, satellite switching is unnecessary because programming is br oadca[...]

54-0198 8 T racV ision G8 Owner’ s Manual - Guide to Operation 5 W atching T elevision T racV ision G8 will receive satellite TV signals whether your vessel is in motion or at rest. Cable Unwrap If your vessel makes several consecutive circles in the same direction, the antenna will r otate 720° before reaching the end of its internal cable. If [...]

Guide to Operation 54-0198 9 6 Using the MCU Interface All T racV ision G8 operations are contr olled and monitored using the MCU. An LCD display shows configuration data and three buttons enable you to perform menu-driven tasks. Figure 4 MCU Front Panel During the T racV ision G8 installation process, the satellite selections should have been conf[...]

Guide to T echnical Information 54-0198 11 Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 3 Using the MCU Inter face . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

Introduction 54-0198 13 1 – Introduction This section provides a basic overview of the T racVision G8 system. It explains how the system works and describes the function of each component. Contents 1.1 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 1.2 System Components . . . . . . . . . . . . . . . [...]

Introduction 54-0198 15 1.1 System Overview A complete satellite TV system, illustrated in Figure 1-1, includes the T racV ision G8 antenna unit connected to the Master Control Unit (MCU), a satellite TV receiver (integrated r eceiver/decoder , or IRD), and a television set. While all basic programming and first-level diagnostic functions are avail[...]

Satellite Library Y our T racV ision G8 includes a pre-pr ogrammed library of TV satellites from ar ound the world. When configuring the T racV ision G8, you may choose a pair of satellites from the library to be active in the system and with your receiver . If the satellite service you wish to receive is not listed in the satellite library , you m[...]

Introduction 54-0198 17 Latin America In Latin America, choose one of the satellites listed below for DIRECTV Latin America (DLA) service (DLA cir cular dual LNB requir ed) . Australia In Australia, you can pair together the two satellites listed below (Linear quad LNB/feed tube assembly requir ed) . 1.2 System Components Y our T racV ision G8 syst[...]

54-0198 18 T racV ision G8 Owner’ s Manual - Guide to T echnical Information 1.3 Materials Provided with the T racVision G8 T able 1-2 lists the components and materials in the T racV ision G8 shipping carton. T able 1-2 T racV ision G8 Packing List Com p onent KVH P ar t No. Antenna unit 02-1262-01 † 02-1262-03 †† 02-1262-04 ††† 02-1[...]

Installation 54-0198 19 2 – Installation This section explains how to install, configure, and test the T racVision G8 system. Follow the simple procedures in this section sequentially to ensure a safe and effective installation. Contents 2.1 Planning the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 2.2 Mounting t[...]

Installation 54-0198 21 2.1 Planning the Installation Who Should Install the T racVision G8? KVH recommends that a KVH-authorized technician install the T racV ision G8 system. Installers should have experience installing electronic equipment on a vessel. Materials and Equipment Required for Installation Before you begin installing the T racV ision[...]

• Power cable to connect the MCU to ship’s power (T able 2-2 provides pr oper gauge and length specifications for a 12V supply . The system will not work if the MCU receives less than 9V). T able 2-2 Recommended Power Cable Specifications Cable Length Cable Gauge to 40 ft (12 m) 12 A WG (1.5 mm 2 ) up to 70 ft (21 m) 10 A WG (2.5 mm 2 ) Kitpack[...]

T able 2-3 Kitpack Contents (continued) Pa r t Pa r t # Q t y . #6 flat washers 14-0024 2 Small F err ite Coil 29-0088 1 Large F err ite Coil 29-0090 1 F-type connector 23-0213 1 Choosing Component Locations When choosing component locations, first keep in mind accessibility and cable lengths between units. For example, since the data/power cable i[...]

• T o minimize tracking errors, place the antenna unit as close as possible to the intersection of the vessel’s fore- and-aft centerline and midships. In addition, do not mount the antenna too high off the water (limit height above the waterline to less than half the vessel length) . • The mounting surface should be flat and strong enough to [...]

Figure 2-2 Antenna Unit Dimensions Choosing the Best Location for the MCU • The MCU should be mounted in a dry location, allowing enough room at the back for connecting system cables. Also be sure to mount the MCU in a well-ventilated ar ea to prevent over heating, which will damage the system. • The MCU should be placed so that the LCD display[...]

2.2 Mounting the T racVision Antenna T o mount the antenna to the vessel, follow the steps below . 1. Make sure that you have chosen a suitable mounting location based upon the guidelines in “ Choosing the Best Location for the T racV ision Antenna” on page 23 . 2. Using the template provided at the back of this manual or the dimensions shown i[...]

6. Remove the eight screws securing the radome to the baseplate. Carefully lift the radome straight up until clear of the antenna assembly and set it aside in a safe place. If you bring the radome topside, secure it with a lanyard to prevent it fr om falling overboard. 7. Remove the tie-wrap securing the MCU/kitpack box to the antenna baseplate. Re[...]

Figure 2-6 Baseplate Connectors 10. Connect the N-type connector end of the data/power cable to the baseplate, as shown in Figures 2-7 and 2-8. Figure 2-7 Data/power Cable Connectors Figure 2-8 Connecting the Data/Power Cable 54-0198 28 T racVision G8 Owner’ s Manual - Guide to T echnical Information RF3 RF1 RF2 RF4 Data/P ower F-type Connector N[...]

1 1. Using a 9 ⁄ 16 " wrench, connect the RF cable(s) from belowdecks to the baseplate. If you connect more than one RF cable, label both ends of each RF cable to match its antenna baseplate connector (RF1, RF2, RF3, or RF4). Figure 2-9 shows an RF cable connected to the RF1 connector . Figure 2-9 Connecting the RF1 Cable 12. Route the other[...]

14. Place the antenna baseplate over the mounting holes drilled in the foundation, ensuring the connectors face the stern. 15. At each of the four baseplate mounting holes, place an M10 lock washer and flat washer on an M10 bolt and insert the bolt into the hole from below , as shown in Figure 2-1 1. T ighten all four bolts securely until the four [...]

17. Reinstall the radome. Secur e in place with the eight screws you r emoved in Step 6. Install a protective plastic screw cap fr om the kitpack over each screw . 2.3 Connecting the Receiver(s) Connecting the RF Cable(s) Each RF cable must be an RG-1 1 (75 ohms) or RG-6 (75 ohms) cable fitted with F-type connectors. The RF cables should already be[...]

Option 3 - Connecting Three or More Receivers (System Equipped with Circular Dual LNB) T o connect three or four r eceivers to the T racV ision antenna, you will need to install an active multiswitch (Channel Master model 6214IFD or equivalent) between the antenna and the receivers. T wo RF cables should already be connected to the RF1 and RF2 plug[...]

Multiple Multiswitch Installation If you need to connect more than four r eceivers to the T racV ision antenna, you may carry out a multiple multiswitch installation, as shown in Figure 2-14. Figure 2-14 Multiple Multiswitch Installation (Circular Dual LNB System) Installation 54-0198 33 Multiswitch DC In RHCP +13v VHF/UHF LHCP +18v Out 1 Out 2 Out[...]

Option 3 - Connecting Three or More Receivers (System Equipped with a Linear Quad LNB) Systems equipped with a linear quad LNB have four RF outputs that can be connected to individual receivers. Connecting Three or Four Receivers T o connect a third r eceiver , a third RF cable should already be connected to the RF3 plug on the T racV ision antenna[...]

2.4 Wiring the MCU All other wiring for the T racV ision system connects at the rear panel of the MCU. For the T racV ision system to work properly , you must connect the following cables to the MCU: • Antenna data/power cable • V essel power cable Figure 2-16 shows the MCU’s r ear panel connectors. Refer to this figure when wiring components[...]

Connecting Vessel Power and the MCU Ground Wire Short circuits may r esult in severe electrical shock or burns. T urn off vessel power and test the cir cuit to ensure that no power is present befor e connecting any power cables. Do NOT reapply power until all system wiring is completed. The T racV ision G8 system requir es a 9-36 VDC power input. S[...]

2. Find the power plug provided in the kitpack and insert your vessel power wires into the plug’s (+) and (-) terminals (see Figure 2-18). Figure 2-18 Power Plug 3. Secure the wir es in place by tightening the plug’s terminal screws. 4. After inserting and securing the wires, tug gently to ensure that the connections ar e solid. Also make certa[...]

2.5 Mounting the MCU Mount the MCU using either of the following options: Option 1 - V elcro Fastening on a Horizontal Surface Option 2 - Flush-mounting The following sections describe how to mount the MCU for both of these options. Option 1 - Velcro Fastening on a Horizontal Surface 1. Choose a location based upon the guidelines in “ Choosing th[...]

Option 2 - Flush-mounting 1. Choose a location based upon the guidelines in “ Choosing the Best Location for the MCU” on page 25. 2. A template has been provided in Appendix B on page 125 as a guide to mark and cut the proper hole for the flush mount bracket. Cut the hole and make certain the bracket and MCU will fit easily . 3. At the two hole[...]

54-0198 40 T racVision G8 Owner’ s Manual - Guide to T echnical Information 2.6 Activating/Programming the Receiver Before it can be used, your satellite TV r eceiver must be activated and/or programmed, as described below . DIRECTV Activation KVH makes it easy to activate a DIRECTV receiver . Just call KVH at 1-888-584-4163 and select the T racV[...]

Installation 54-0198 41 It is also important that the receiver ’s settings for Antenna Alternatives 1 and 2 match the MCU’s installed satellite settings as follows: • Antenna Alternative 1 = Satellite A • Antenna Alternative 2 = Satellite B Section 2.7, “Installing Satellites Using the MCU,” on page 42 provides details on the satellite [...]

54-0198 42 T racVision G8 Owner’ s Manual - Guide to T echnical Information 2.7 Installing Satellites Using the MCU The T racV ision G8 can track a variety of DVB-compatible and DSS (DIRECTV) satellites. The system contains a prepr ogrammed library of various satellites. It also has two open slots that you may use to program two additional satell[...]

Installation 54-0198 43 Latin America In Latin America, choose one of the satellites listed below for DIRECTV Latin America (DLA) service (DLA cir cular dual LNB requir ed) . Australia In Australia, you can pair together the two satellites listed below (Linear quad LNB/feed tube assembly requir ed) . The satellites listed in T racV isio n G8’s pr[...]

54-0198 44 T racVision G8 Owner’ s Manual - Guide to T echnical Information Figure 2-23 Install Satellite Pair Process Proceed to "Restar ting the Antenna" Install Satellite? Enter Next Return Install A <SAT NAME> Yes Next Cancel Install B <SAT NAME> Yes Next Cancel Installing sats Please wait <SAT Name> and <SAT NA[...]

Installation 54-0198 45 Programming User -defined Satellites The T racV ision G8 satellite library has the capacity for two user- defined satellites in case you want to track a satellite that is not currently pr eprogrammed in the library . User-defined satellites can only be configured via the MCU’s maintenance port. T o configure a user satelli[...]

54-0198 46 T racVision G8 Owner’ s Manual - Guide to T echnical Information Connecting a PC to the MCU Maintenance Port T o program your user -defined satellites into the T racV ision G8 satellite library , you need to connect a PC to the MCU’s maintenance port. This procedur e requires either the KVH Flash Update W izard or W indows HyperT erm[...]

Installation 54-0198 47 Entering User -defined Satellite Data Enter the following antenna commands to configure your user - defined satellites. If you’re using HyperT erminal, type the command in the HyperT erminal window then press Enter . If you’re using the KVH Flash Update Wizard, type the command in the “Command” box, then press Enter [...]

54-0198 48 T racVision G8 Owner’ s Manual - Guide to T echnical Information 4. Repeat Step 3 for each of the following transponder categories: • vertical high • vertical low • horizontal high • horizontal low OR • right • left T racV ision G8 requir es that the data fields for all transponder categories be provided. If the selected sa[...]

Installation 54-0198 49 1. T ype HAL T<Enter> to put the antenna in Idle mode. 2. Enter the SA TINST ALL parser command as follows: Command: SA TINST ALL,<satA_name>,<satB_name><Enter> Where: <satA_name> = the name of your choice f or Satellite A (f or example: USER1) <satB_name> = the name of your choice f or Sa[...]

54-0198 50 T racVision G8 Owner’ s Manual - Guide to T echnical Information An Example of Configuring a User -defined Satellite (N. America) The following is an example of configuring the fictional YOURSA T 123 as the USER1 configured satellite. Prior to configuring this satellite or any others, be certain to get the most up-to-date information f[...]

Installation 54-0198 51 An Example of Configuring a User -defined Satellite (Europe) The following is an example of configuring the fictional YOURSA T 123 as the USER1 configured satellite. Prior to configuring this satellite or any others, be certain to get the most up-to-date information from one of the sour ces previously discussed. Y oursat 123[...]

54-0198 52 T racVision G8 Owner’ s Manual - Guide to T echnical Information 2.8 Checking Out the System Now that you’ve installed the T racV ision G8, you need to verify that the system functions properly . Check the system startup sequence to ensure that the system is operating within normal parameters. T o view the startup sequence, connect a[...]

Installation 54-0198 53 3. Apply power to the T racV ision G8 system and allow the system to complete full initialization. Data should be scrolling on the PC display to identify any system problems detected. If no data appears, r echeck your connections and setup. 4. After completing the review of the startup and operational routines, turn on the r[...]

54-0198 54 T racVision G8 Owner’ s Manual - Guide to T echnical Information 2.9 Changing Geographic Location If you move to a differ ent geographic area, you will need to modify your T racV ision G8 system to receive satellite TV signals in the new location. T o begin receiving satellite signals in the new area, perform the following steps. Swap [...]

Installation 54-0198 55 Install New Satellites When you move to a new area, the list of available satellites changes. For details on available satellites by region and installing these new satellites, refer to Section 2.7, “Installing Satellites Using the MCU,” on page 42 . Replace the Receiver In order to r eceive satellite TV service in your [...]

Using the MCU Interface 54-0198 57 3 – Using the MCU Interface This section explains how to use all of the MCU functions. Y ou will use the MCU to operate, control, and monitor the T racVision G8. Contents 3.1 Startup and Self-test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 3.2 Main Display and Accessing the Main Menu[...]

Using the MCU Interface 54-0198 59 3.1 Startup and Self-test T o turn on the T racV ision G8, follow the steps below . 1. T urn on the satellite TV receiver and the television. 2. Apply operating power to the MCU. 3. W ait while the system initializes and searches for the satellite. The MCU displays the following screens during system startup: Figu[...]

3.2 Main Display and Accessing the Main Menu As soon as the startup routine is completed, the LCD panel shows the main display , which shows which satellite the antenna is currently tracking. The buttons allow you to switch between the two installed satellites as well as enter the main menu. The button functions are as follows: Figure 3-2 Main Disp[...]

The RETURN and CANCEL Buttons Throughout the menus, the right-hand button will often be designated as either RETURN or CANCEL. These options have the following functions: • RETURN – Returns to the main menu or display . If no buttons are pr essed within 10 seconds, the menu will automatically default to the main display . • CANCEL – Cancels[...]

3.3 Installing Satellites T racV ision G8 permits two satellite services (Satellites A and B) to be installed simultaneously . There is also an option for NONE on Satellite B, permitting single satellite operation. Figure 3-5 Install Satellite Pair Process 54-0198 62 T racVision G8 Owner’ s Manual - Guide to T echnical Information Proceed to Sect[...]

Available Satellite Pairs North America Any two of the North American satellites listed below can be paired together , as long as the satellites are within range of the antenna (standard cir cular dual LNB requir ed) : Europe Any two of the European satellites listed below can be pair ed together , as long as the satellites are within range of the [...]

3.4 Restarting the Antenna T o restart the antenna, use the Restart Antenna menu. The antenna will re-initialize and r eacquire the satellite. Figure 3-6 Restart Antenna Menu 3.5 Operations Mode This sequence of menus allows a user to view system information, perform various antenna functions, access internal sensor functions, and set the display b[...]

Antenna Status Mode This sequence of menus allows a user to do the following: Figure 3-8 Antenna Status Mode Menu Sequence Figure 3-9 on the next page details each of these functions. Using the MCU Interface 54-0198 65 Get Antenna status? Yes Next Return Get system errors? Yes Next Return Get version? Yes Next Return Get serial number? Yes Next Ret[...]

Antenna Status Data Screens Figure 3-9 shows the information available thr ough the Get Antenna Status mode. This information is valuable for basic troubleshooting and diagnostics. Figure 3-9 Antenna Status Data Screens 54-0198 66 T racVision G8 Owner’ s Manual - Guide to T echnical Information Get bit error rate? Yes Next Return Bit error rate #[...]

Control Antenna Mode This sequence of menus allows a user to do the following: Figure 3-10 Control Antenna Mode Menu Sequence Figures 3-1 1 through 3-20 on the following pages detail each of these functions. Using the MCU Interface 54-0198 67 Set sleep on/off? Yes Next Return Control antenna? Yes Next Return Man control antenna? Yes Next Return Res[...]

Manually Controlling the Antenna In certain circumstances, you may need to contr ol the azimuth, elevation, and tracking of the T racV ision G8 antenna manually , using the process shown in Figur e 3-1 1. W ait until the antenna has fully initialized, then use the + and - buttons to manually move the dish. Azimuth measurements ar e reported as r el[...]

Restarting the Antenna After resetting satellite parameters, it is necessary to r estart the antenna before the new settings take ef fect. Figure 3-12 Restart Antenna Menu T urning Sleep Mode On/Off Sleep Mode, if activated, turns off conical scan tracking if the antenna holds the same position for one minute. As soon as the vessel moves, the syste[...]

T urning Instant On Mode On/Off Instant On allows the antenna to immediately receive a TV signal if the vessel has not moved since the antenna was last shut off. If the vessel moves after acquiring the satellite via Instant On, the antenna will undergo its standar d initialization process, resulting in a brief interruption of the TV signal. The fac[...]

Installing a New Satellite Pair T racV ision G8 permits two satellite services (Satellites A and B) to be installed simultaneously . There is also an option for NONE on Satellite B, permitting single satellite operation. Figure 3-15 Install Satellite Pair Process Using the MCU Interface 54-0198 71 Proceed to "Setting Latitude and Longitude Ins[...]

Setting Latitude and Longitude If the GPS is blocked, faulty , or unavailable, you can enter the vessel’s latitude and longitude to ensure that the installed satellites are viewable, as well as to permit the system to set several internal parameters. Figure 3-16 Set Latitude/Longitude 54-0198 72 T racVision G8 Owner’ s Manual - Guide to T echni[...]

Selecting Active Satellite After installing the active pair of satellites, use the Select Satellite menu to choose which of the installed satellites will be active. Figure 3-17 Select Active Satellite Setting the Skew The Set Skew menu allows you to manually adjust the skew of the antenna’s LNB. Figure 3-18 Set Skew Menu Using the MCU Interface 5[...]

Updating Satellite Frequency Data If the antenna is unable to find a satellite, the satellite’s frequency data may have changed. The Satellite Frequency Scan featur e allows you to update the frequency data of any satellite stor ed in the system’s library . This function should not be used unless directed by KVH T echnical Support or a KVH-auth[...]

Figure 3-19 Satellite Frequency Scan Using the MCU Interface 54-0198 75 Proceed to "Configuring Satellite Settings" Sat frequency Scan? Yes Next Return Sym Rate: XXXXXm/s - Enter + Set FEC code: X/X - Enter + Scan frequencies Please Wait Update frequency? YES NO Updating frequency Please wait Restart antenna? YES NO Use the -/+ ke ys to s[...]

Configuring Satellite Settings The Configure Satellite menu allows you to change the configuration settings for your installed satellites. For each polarization, you can change the following settings: • Frequency (either 00000 or a number between 10700 - 12700 MHz) • Symbol Rate (01000 - 45000 Mbit/sec) • FEC Code (1/2, 2/3, 3/4, 5/6, 6/7, or[...]

Figure 3-20 Configure Satellite Using the MCU Interface 54-0198 77 Return to "Manually Controlling the Antenna Configure satellite? Yes Next Return Configure satellite Sat A Sat B Sym Rate: XXXXXM/S - Enter + Configure Symbol rate? Yes Next Cancel Set Freq: XXXXXMHz - Enter + Configure frequency? Yes Next Cancel Configure A <SAT NAME>? Y[...]

Control Compass Mode The Control Compass function allows you to turn autocalibration on/off, r ead the calibration score, and clear the calibration. Figure 3-21 Control Compass Mode Menu Sequence Selecting Autocalibration Every antenna’s internal sensor module is calibrated at the factory in a perfect-world environment. However , hard and soft ir[...]

Viewing the Calibration Score The calibration score should be checked the first time you ar e underway after installing the T racV ision G8 and whenever adjustments are made to vessel equipment that can af fect the sensor ’s accuracy . Figure 3-23 V iewing Calibration Score Figure 3-24 Sample Calibration Score Scr een Accuracy (ACC) The ACC data [...]

Magnetic Environment (MAGENV) The MAGENV score (GOOD, OK, POOR, BAD) indicates the quality of the installation location. If the quality is POOR or BAD, the antenna may need to be moved to a more favorable magnetic environment, or the sour ce of magnetic interference needs to be relocated. Calibration Update Number (CAL #) The CAL # indicates the nu[...]

Setting Display Brightness The MCU display’s brightness may be adjusted to suit your prefer ences. Press the right-hand button to make the display brighter; press the left-hand button to make it dimmer . When you are satisfied with the setting, pr ess the center button to accept the setting. Figure 3-26 Setting Display Brightness Using the MCU In[...]

T roubleshooting 54-0198 83 4 – T roubleshooting This section identifies basic trouble symptoms and lists their possible causes and solutions. Contents 4.1 T roubleshooting Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85 4.2 Causes and Remedies for Common Operational Issues . . . . . . . .86 4.3 Receiver T roubleshootin[...]

T roubleshooting 54-0198 85 4.1 T roubleshooting Matrix The troubleshooting matrix shown in T able 4-1 identifies some trouble symptoms, their possible causes, and r eferences to troubleshooting solutions. T able 4-1 T roubleshooting Matrix Antenna non-functional 1 2 Antenna not s witching satellites via remote 2 1 1 1 3 2 2 2 2 Antenna not s witch[...]

54-0198 86 T racVision G8 Owner’ s Manual - Guide to T echnical Information 4.2 Causes and Remedies for Common Operational Issues There ar e a number of common issues that can affect the performance of the T racV ision G8. The following sections address these issues and potential solutions. Power Disturbance, Blown Fuse, or Low Power Power Distur[...]

Improper Wiring If the system has been improperly wir ed, the antenna unit will not operate correctly . Refer to Section 2.4, “Wiring the MCU,” on page 35 for complete system wiring information. Vessel T urning During Startup If the vessel turns during the two-minute startup sequence that occurs immediately after turning on the power to the T r[...]

Incorrect Satellite Configuration (European Systems Only) The satellite configuration on European r eceivers must match the satellite settings on the T racV ision G8 system. • Satellite A on the T racV ision G8 must be the same satellite as receiver Alternative 1 (or A, based on your r eceiver) and must be assigned the receiver DiSEqC 1 setting. [...]

Satellite Frequency Data Changed If some channels work, while one or more other channels do not, or the antenna cannot find the satellite, the selected satellite’s frequency data may have changed. T o update this frequency data, refer to “Updating Satellite Fr equency Data” on page 74. Incorrect or Loose RF Connectors As part of preventive ma[...]

4.5 Computer Diagnostics T racV ision G8 provides advanced diagnostic r eadouts viewed on a PC with an RS-232 serial communication port. If you are unable to isolate a system problem, set up for computer diagnostics as described below . System problems will most likely be found through the diagnostic r eadouts. The diagnostics procedur e requires e[...]

3. Apply power to the T racV ision G8 system and allow the system to complete full initialization. Data should be scrolling on the PC display to identify any system problems detected. If no data appears, r echeck your connections and setup. 4.6 Maintenance Port Antenna Commands T racV ision G8 system antenna commands are detailed in Appendix D on p[...]

Maintenance 54-0198 93 5 – Maintenance This section identifies system components that may be replaced in the field, details how to replace those components, and lists preventive maintenance routines. Contents 5.1 W arranty/Ser vice Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95 5.2 Preventive Maintenance . . . . . . .[...]

Maintenance 54-0198 95 5.1 Warranty/Service Information For information on KVH warranty , repair , and liability policies, please refer to the complete warranty statement pr ovided with the product. If you have any questions, please call your local authorized dealer/installer or distributor , or contact KVH or KVH Europe dir ectly . IMPOR T ANT! Be[...]

54-0198 96 T racVision G8 Owner’ s Manual - Guide to T echnical Information 5.3 T racVision G8 Field Replaceable Units If you experience an operating problem or need technical assistance, please contact your local authorized T racV ision G8 dealer/installer or distributor . If one is not located nearby , contact KVH or KVH Europe dir ectly at the[...]

All field replaceable units may be r emoved and replaced on site using common hand tools. Other service must be done by your authorized dealer/installer , distributor , or by KVH. Evidence of tampering or unauthorized repairs will void the warranty . The following sections provide step-by-step pr ocedures for replacing field r eplaceable units. Fig[...]

5.4 Accessing Antenna Components Through the Hatch Y ou can access all field replaceable units thr ough the large hatch on the antenna baseplate. Y ou do not need to remove the radome. T o remove the hatch cover , simply remove the eleven M4 screws securing the hatch cover to the baseplate. Figure 5-3 Baseplate Access Hatch 5.5 Replacing the PCB Mo[...]

5.6 Replacing the PCB Module 1. Follow the steps in Section 4.5, “Computer Diagnostics,” on page 90 to connect a PC to the MCU’s maintenance port and apply power to the antenna unit. 2. Record the serial number for later r e-entry . 3. Disconnect power from the antenna unit and the r eceiver . 4. Disconnect all cables from the PCB module. Use[...]

7. Reconnect the cables that you removed in Step 4. Be sure to r econnect all cables in their proper positions. Figure 5-6 shows the pr oper connector assignments. Figure 5-6 PCB Module Connectors 8. Apply power to the antenna unit. 9. Using the PC connected to the maintenance port, type HAL T then press Enter . 10. T ype DEBUGON then press Enter .[...]

5.7 Replacing the RF PCB 1. Disconnect power from the antenna unit and the r eceiver . The RF PCB is protected within a metal enclosur e that is fastened to the antenna frame. This PCB module, which contains the main and RF PCBs, must be removed to gain access to the RF PCB. 2. Disconnect all cables from the PCB module. Use a 7 ⁄ 16 " wrench[...]

5. Disconnect the Molex connector from the RF PCB. Figure 5-9 RF PCB 6. Using a 1 ⁄ 4 " nut driver/socket, remove the four #6-32 standoffs securing the RF PCB to the PCB module (see Figure 5-9). Remove the old RF PCB. 7. Apply a drop of Loctite thr eadlocker to the screw ends of the four standoffs and secur e the new RF PCB to the PCB module[...]

5.8 Replacing the Internal Sensor 1. Disconnect the sensor cable from the internal sensor assembly . Figure 5-10 Internal Sensor Assembly (Side V iew) 2. Using a 3 ⁄ 8 " nut driver/socket, remove the four #10-32 self-locking nuts and flat washers securing the internal sensor assembly to the sensor bracket. Remove the old internal sensor . Fi[...]

3. Install the new internal sensor . Secure in place with the nuts/washers that you removed in Step 2 and r econnect the sensor cable. 4. W ith Autocalibration set to “ON,” the sensor will calibrate itself when you power up the antenna and maneuver the vessel. The factory default setting for Autocalibration is “ON” (see “Selecting Autocal[...]

Calibrating the Gyros T o calibrate the azimuth and elevation gyros, follow the steps below . 1. Follow the steps in Section 4.5, “Computer Diagnostics,” on page 90 to connect a PC to the MCU’s maintenance port and apply power to the antenna unit. 2. T ype HAL T then press Enter while the system is performing the limit switch initialization r[...]

5.10 Replacing the Elevation Gyro 1. Disconnect the gyro cable fr om the in-line connector . Figure 5-14 Elevation Gyro 2. Remove the two M2.5 screws securing the gyr o to the LNB/feed tube assembly . Remove the old gyro. 3. Apply a drop of Loctite thr eadlocker to the threads of the screws that you r emoved in Step 2. Install the new elevation gyr[...]

5.11 Replacing the Azimuth Motor 1. Disconnect the motor cable from the azimuth motor . Figure 5-15 Azimuth Motor Cable 2. Remove the motor shield by pressing on the two sides of the shield above the release tabs. 3. Remove the four #8-32 screws and locking nuts securing the motor to the antenna frame. Remove the old azimuth motor . Figure 5-16 Azi[...]

Figure 5-17 Azimuth Motor and Belt 4. Install the new azimuth motor with the belt positioned around the outer lip of the motor hub (see Figur e 5-17). Reinstall the screws and locking nuts that you r emoved in Step 3, but do not tighten them yet. 5. Slide the motor until the belt is tight around the motor hub and azimuth pulley . Then tighten the s[...]

5.12 Replacing the Azimuth Belt 1. Cut and discard the old belt. 2. Cut the tie-wraps securing the spare belt to the antenna frame. Figure 5-19 Spare Azimuth Belt Attached to Frame 3. Carefully work the spar e belt around the azimuth motor hub and around the azimuth pulley . Ensure that the teeth are on the inside of the belt. Once the belt is in p[...]

5.13 Replacing the Elevation Motor 1. Disconnect the motor cable from the elevation motor . Figure 5-21 Elevation Motor Cable 2. Remove the motor shield by pressing on the two sides of the shield above the release tabs. 3. Remove the four #8-32 screws and washers securing the motor to the antenna frame. Remove the old elevation motor . Figure 5-22 [...]

4. Install the new elevation motor with the belt positioned around the outer lip of the motor hub. Reinstall the screws and washers that you r emoved in Step 3, but do not tighten them yet. 5. Slide the motor until the belt is tight around the motor hub and elevation pulley . T ighten the screws. Some readjustment may be necessary if the belt tensi[...]

5.14 Replacing the Elevation Belt 1. Loosen (do not remove) the four #8-32 scr ews securing the motor to the antenna frame until the motor is free to slide upward. Raise the motor to the top of the slots and retighten the scr ews to hold it in place. Figure 5-24 Elevation Belt 2. Roll the belt over the motor hub, then over the elevation pulley . Di[...]

5.15 Replacing the Skew Motor (Linear Quad LNB Systems Only) 1. Using a 7 ⁄ 16 " wrench, car efully disconnect the four RF cables from the LNB. Figure 5-25 Linear Quad LNB/Feed T ube Assembly 2. Disconnect the elevation and azimuth gyro cables fr om the in-line connectors. 3. Disconnect the skew motor cable from the PCB module. Figure 5-26 S[...]

4. Using a 5 ⁄ 64 " allen key , loosen the two #8-32 set scr ews securing the feed tube in the LNB/feed tube assembly collar . Remove the feed tube. Figure 5-27 Removing the Feed T ube 5. Remove the four #8-32 screws securing the LNB/feed tube assembly to the reflector base (see Figur e 5-25). Remove the LNB/feed tube assembly . 6. Disconnec[...]

8. Gently extend the two sides of the motor shield and remove the shield fr om the old skew motor . Figure 5-29 Removing the Skew Motor Shield 9. Place the new skew motor inside the motor shield. The motor ’s connector should pass through the small opening in the shield. Figure 5-30 Installing the Skew Motor Shield 10. Attach the new skew motor t[...]

12. Reconnect the motor cable that you r emoved in Step 6. 13. Apply a small amount of Loctite thr eadlocker to the threads of the four #8-32 scr ews that you removed in Step 5. 14. Car efully reattach the LNB/feed tube assembly to the antenna reflector and secur e in place with the four #8-32 screws. 15. Apply a small amount of Loctite thr eadlock[...]

3. Roll the belt over the motor hub, then over the pulley . Remove and discard the old belt. 4. Place the new belt around the pulley and around the motor hub. Ensure that the teeth ar e on the inside of the belt. 5. Slide the motor back until the belt is set at the proper tension. Adjust the belt tension until the belt teeth fully engage the motor [...]

5.18 Replacing the LNB/Feed T ube Assembly 1. Using a 7 ⁄ 16 " wrench, car efully disconnect the RF cables from the LNB. Figure 5-33 LNB (Linear Quad version Shown) 2. Disconnect the azimuth and elevation gyro cables fr om the in-line connectors. 3. Linear quad LNB systems only: Disconnect the skew motor cable from the PCB module (see Figure[...]

4. Using a 5 ⁄ 64 " allen key , loosen the two #8-32 set scr ews securing the feed tube in the LNB/feed tube assembly collar . Remove the feed tube. Figure 5-35 Removing the Feed T ube 5. Remove the four #8-32 screws securing the LNB/feed tube assembly to the reflector base (see Figur e 5-33). Remove the LNB/feed tube assembly . 6. Apply a s[...]

5.19 Preparing for Shipment If you need to repack the antenna unit for shipment, the shipping restraint that was r emoved during installation must be reattached. Follow the steps below to r einstall the restraint and get the antenna unit ready for shipping. 1. Using a heavy-duty tie-wrap (which was detached at the time of installation) , secure the[...]

Appendices 54-0198 121 Appendices This section contains several appendices of supplemental information, including a mounting template, startup data, and antenna commands. Contents A System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123 B MCU Flush Mount Panel T emplate . . . . . . . . . . . . . . . . . . . .[...]

System Specifications 54-0198 123 Appendix A System Specifications Physical Characteristics Antenna Unit 39" (99 cm) h x 35" (89 cm) dia; 85 lbs (38.6 kg) MCU 7.3" (18.5 cm) d x 8.2" (20.8 cm) w x 2.6" (6.6 cm) h Operating temperature -13°F to +130°F (-25°C to +55°C) Storage temperature -40°F to +185°F (-40°C to +85?[...]

8.87" (225 mm) 7.62" (194 mm) .63" (16 mm) 3.08" (78 mm) 1.83" (46 mm) .63" (16 mm) 4x .19" (5 mm) Thru 4x R .63" (16 mm) Appendix B ADCU Flush Mount Panel T emplate (Scale 1:1) Appendix B MCU Flush Mount Panel T emplate (Scale 1:1) 125[...]

Startup Data Sequence 54-0198 127 Appendix C Startup Data Sequence The data on the following pages presents a sample startup data sequence register ed by the T racV ision G8. This sequence may vary based on the software version loaded onto the T racV ision G8 system. This data can be recor ded using the maintenance port and a PC. TracVision G8 Cont[...]

54-0198 128 T racVision G8 Owner’ s Manual - Guide to T echnical Information BIAS/RF: 2057 2185 2583 BIAS/RF: 2032 2146 2572 Check cal gyro to rate bias BiasLimit = 8.00 BiasFOGLimit = 0.0003 BiasCorrection = 5.00 Gyro Bias: Az = 2069.15, Cal Az = 2067.98 ------- Expected range is 1700-2300 Gyro Bias: El = 2050.04, Cal El = 2049.54 Gyro Bias: Az [...]

Maintenance Port Antenna Commands 54-0198 129 Appendix D Maintenance Port Antenna Commands The T racV ision G8 system commands are parsed when the system receives an ASCII carriage return (Hex 0D). An ASCII line feed (Hex 0A) is permitted but is ignored in any transmitted command. All system responses ar e terminated with an ASCII carriage return f[...]

54-0198 130 T racVision G8 Owner’ s Manual - Guide to T echnical Information Help on P arser Commands Function: lists parser commands Command: HELP Argument: none Response: print a list of all parser commands Calculate Skew Angle Function: repor t ske w angle of the current satellite Command: SKEW ANGLE Argument: none Response: SKEW ANGLE = XXXX.[...]

Maintenance Port Antenna Commands 54-0198 131 Azimuth CW Step Function: commands a 0.1 deg CW manual step in azimuth angle Command: 6 Argument: none Response: echoes the command Azimuth CCW Step Function: commands a 0.1 deg CCW manual step in azimuth angle Command: 4 Argument: none Response: echoes the command Elev ation UP Step Function: commands [...]

54-0198 132 T racVision G8 Owner’ s Manual - Guide to T echnical Information Idle Mode Function: halts active tr acking and conical scan, then enters idle mode Command: HAL T Argument: none Response: echoes the command Current Cable Wrap Angle Function: sets or repor ts current cable wrap angle , defined as 0° (CCW limit) to 700° (CW limit); th[...]

Maintenance Port Antenna Commands 54-0198 133 D.5 Sensor Module Commands Report Platform Attitude Function: repor ts vessel attitude indicated b y sensor module Command: A TTITUDE Argument: none Response: Pitch +/-pp .p, Roll +/-rr .r , Y aw yyy .y Compass Calibration Score Function: repor ts compass calibration score Command: CALSCORE Argument: no[...]

54-0198 134 T racVision G8 Owner’ s Manual - Guide to T echnical Information D.6 RF Board Commands Serial Communications, Status/P olarization Repor t, T one Chang es Function: star t serial communications, repor ts status & polarization/tone changes Command: @S Response: S,s ,p,b ,m <cr> ev er y 5 seconds until ><cr>is retur n[...]

Maintenance Port Antenna Commands 54-0198 135 Set RF T racking P arameters Function: sets RF trac king parameter Command: @SA TCONFIG,X,N,F ,S,C,ID,P ,B,D<cr> Response: Echoes the input data Where: @SA TCONFIG = directs data to the RF Board X = satellite A or B N = satellite table # (98 & 99 are slots f or user- configured satellites) F =[...]

54-0198 136 T racVision G8 Owner’ s Manual - Guide to T echnical Information D.7 Installation Commands Set/Report GPS Position Function: repor ts or sets def ault GPS position Command: GPS<cr> GPS,XX,D ,YYY ,E Response: GPS(Def ault or Active),XX.XX,D ,YYY .YY ,E, ZZZZZZ.ZZ GPS: XXD YYYE Where: XX.XX = latitude (0-90) D = S (South) or N (No[...]

Maintenance Port Antenna Commands 54-0198 137 Configure Longitude of a User-configurab le Satellite Function: configures one of the user-configurab le satellites with the longitude provided Command: SA TCONFIG,USERX,YYY ,Z,D,L Response: if valid pair , echoes the input data if inv alid pair , retur ns error message Where: X = 1 or 2 YYY = longitude[...]

54-0198 138 T racVision G8 Owner’ s Manual - Guide to T echnical Information Report Last Satellite T racked/Update V alue Function: repor ts the last satellite track ed or updates the last trac ked satellite to the value input if it is diff erent from the current value Command: LASTSA T LASTSA T ,X Response: Last = <sat_name> Where: X = A ([...]

Index 54-0198 139 Index A accessing components, 98 A C r ipple, 31 accuracy le vels , compass, 79 activ ating the receiv er(s), 40 activ ation depar tment, KVH, 40 “Antenna Not Responding” message, 61 antenna unit cleaning, 95 components, 97 connectors, 28 description, 4 dimensions, 25 drain holes , 25 hatch access, 98 locating, 23-24 mounting,[...]

54-0198 140 T racVision G8 Owner’ s Manual D (continued) dimensions antenna unit, 25, 123 MCU , 123 DIRECTV , 6 DiSEqC , 6, 7, 49, 73 DISH Network, 7, 40 drain holes , antenna, 25 DSS (Digital Satellite Ser vice), 3 D VB (Digital Video Broadcasting), 3 E EchoStar , 7 ele vation belt, replacing, 112 ele vation gyro , replacing, 106 ele vation moto[...]

Index 54-0198 141 M magnetic concer ns, 24, 80 main menu, 60 maintenance por t, MCU , 46 maintenance, correctiv e, 96-119 maintenance, pre ventiv e, 95 manual control of antenna, 68 master receiv er , 31 materials needed for install, 21-22 materials provided, 18, 22 MCU (master control unit) adjusting displa y br ightness, 81 connectors, 35 descrip[...]

54-0198 142 T racVision G8 Owner’ s Manual R radar concerns, 24 radome cleaning, 95 description, 4 painting, 25 receiv er activ ating, 40 description, 4 master , 31 programming, 40-41 troubleshooting, 89 receiving satellite TV signals, 5 repacking the antenna, 120 replacement par ts, 96 replacing azimuth belt, 109 azimuth gyro , 104 azimuth motor[...]

Index 54-0198 143 S (continued) star tup screens, 59 star tup sequence, 127-128 state, antenna, 66 steel v essel, mounting considerations , 24 s witching satellites, 6-7 symbol rate , 76 T technical suppor t, 95, 96 teflon gel, 29 testing, 52-53 tools needed f or install, 21 trac king, 3 transponder inf or mation, 45 troubleshooting, 83-91 troubles[...]

KVH Industries, Inc. 50 Enterprise Center • Middletown, RI 02842-5279 • U.S.A. Phone: +1 401 847-3327 • Fax: +1 401 849-0045 E-mail: info@kvh.com • Internet: www .kvh.com KVH Europe A/S Kokkedal Industripark 2B • 2980 Kokkedal • Denmark Phone: +45 45 160 180 • Fax: +45 45 160 181 E-mail: info@kvh.dk • Internet: www .kvh.com TVG8_OM_[...]