KVH Industries TracVision R5 manual

Satellite T elevision KVH T racV ision ® R5/R4 owner’ s manual • Installation Instructions • User’ s Guide • T echnical Manual A Guide to T racV ision R5/R4[...]

1 54-0157 Addendum to Re v . J T racVision R4/R5 Owner’ s Manual Addendum (ECO #7564) The following information applies to Revision J of the T racV ision R4/R5 Owner ’s Manual (KVH Part Number 54-0157). 5.3 Replaceable Parts T able 5-1 has been updated to show the new part number for the RF PCB. T able 5-1 Field Replaceable Units Pa r t N a m e[...]

Congratulations! Y ou have selected one of the most advanced land-mobile satellite tracking systems available today . KVH ® Industries’ T racV ision ® R5/R4 is designed for use with European and North American DVB ® -compatible satellite services, as well as DIRECTV ® . This manual provides detailed instr uctions on the proper installation, u[...]

T r acVision ® and KVH ® are registered trademarks of KVH Industries, Inc. The unique light-colored dome with dark contrasting base is a registered trademark of KVH Industries, Inc. DV B ® (Digital Video Broadcasting) is a registered trademark of the D VB Project. DIRECTV ® is an official trademark of DIRECTV , Inc. DISH Network ™ is an offic[...]

T able of Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 1.1 Digital Satellite T elevision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 1.2 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2 1.2.1 T racVision R5/R4 Components . . . . . . . [...]

3 Using Y our T racVision R5/R4 . . . . . . . . . . . . . . . . . . . . .3-1 3.1 T urning On the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1 3.2 Changing Channels and Switching Between Satellites . . . . . . .3-2 3.2.1 Using the TV/SA T Switch to Switch Between Satellites . . . .3-4 3.2.2 DISH 500 Mode . . . . . . . [...]

Appendix A System Specifications . . . . . . . . . . . . . . . . . . .A-1 Appendix B Switchplate T emplate . . . . . . . . . . . . . . . . . . .B-1 iii 54-0157 Re v . J[...]

1 Introduction 1.1 Digital Satellite T elevision Y our T racV ision R5/R4 satellite TV antenna is fully compatible with the Digital V ideo Broadcasting (DVB) satellites, as well as Digital Satellite Services (DSS), such as DIRECTV. As a result, you will be able to receive and decode signals fr om your chosen satellite services with the proper pr og[...]

Europe Any two of the European satellites listed below can be pair ed together , as long as the antenna is within the satellite’s coverage area (European-style LNB r equired) : 1.2 System Over view A complete satellite TV system includes the T racV ision R5/R4 connected to a receiver and a television set. The optional TV/SA T Switch allows you to[...]

In-motion T racking (T racVision R5 only) The T racV ision R5 employs a state-of-the-art actively stabilized antenna system. Once the satellite is acquired, the antenna gyr o continuously measures your vehicle’s motion and transmits commands to the antenna motors to keep the antenna pointed at the satellite at all times. 1.2.1 T racVision R5/R4 C[...]

1.3 Materials Provided with T racVision R5/R4 T able 1-1 lists the units, cables, and materials packed in the T racV ision R5/R4 package by name and KVH part number . T able 1-1 T racV ision R5/R4 Packing List Component KVH P art No. Antenna Unit (T racVision R5), comprising: 01-0266-01 † 01-0266-02 †† 01-0266-03 ††† 01-0266-04 ††?[...]

2-1 Installation 54-0157 Re v . J 2 Installation Y our T racV ision R5/R4 is designed for simple installation and setup. Just follow these easy steps: T able 2-1 Installation Process Step Refer to Section... 1. Choose the hardware locations 2.1 2. Mount the antenna unit 2.2 3. Connect system components 2.3 4. Activ ate the receiver 2.4 5. Select ac[...]

2-2 A Guide to T racVision R5/R4 Kitpack Contents T able 2-2 lists the materials provided in the kitpack. T able 2-2 Kitpack Contents P art Qty . KVH P art No. Tie-wraps 5 22-0013 Clamshell v entilator 1 19-0230 #6 x 3 ⁄ 4 " thread-forming screws 3 14-0298-12 1 ⁄ 4 "-20 x 5 ⁄ 8 " hex scre ws 4 14-0250-10 1 ⁄ 4 " flat was[...]

2-3 Installation 54-0157 Re v . J 2.1 Choosing the Best Location • Since the T racV ision antenna requires a clear view of the southern sky to receive satellite signals, the ideal antenna site has an unobstructed view of the horizon/satellite all around. • Keep the antenna clear of any obstructions on the roof (e.g., air conditioners). The ante[...]

2-4 A Guide to T racVision R5/R4 2.2 Mounting the Antenna Unit 1. Make sure that you have chosen a suitable mounting location based upon the guidelines in Section 2.1, “Choosing the Best Location” on page 2-3. 2. Remove the antenna unit from its shipping carton. 3. Position the antenna unit in the desired location on the centerline of the vehic[...]

2-5 Installation 54-0157 Re v . J 7. Seal the two baseplate holes with the plugs provided in the kitpack (see Figur e 2-4). Figure 2-4 Antenna Baseplate (Bottom V i ew) 8. Apply construction adhesive to the bottom of the antenna’s four mounting plates. If using a liquid construction adhesive, apply beads to the mounting plates in a zig-zag patter[...]

11 . (Standard Installation) When the antenna unit is installed with the connectors facing the rear of the vehicle, the drain holes are located as shown in Figure 2-5. Figure 2-5 (Standard Installation) Baseplate Connectors Facing Rear of V ehicle - Factory-drilled Drain Holes (Alternate Installation) If the antenna unit is installed with the conne[...]

2-7 Installation 54-0157 Re v . J 12. Cut the tie-wraps holding the antenna unit to the forward shipping r estraint (see Figure 2-7). Figure 2-7 Forward Shipping Restraint 13. Remove the nuts and washers securing the shipping restraints to the baseplate (see Figure 2-8). Figure 2-8 T racV ision R5/R4 Shipping Restraints (T op V iew) 14. Remove the [...]

2-8 A Guide to T racVision R5/R4 2.3 Connecting System Components The following sections provide instr uctions for properly wiring the antenna unit to the components inside the vehicle. Locating the Switchplate A switchplate has been provided to serve as the hub of the T racV ision R5/R4 wiring (with the exception of the RF cable, which will be con[...]

2-9 Installation 54-0157 Re v . J 2.3.1 Connecting the Antenna Data/Power Cable 1. Connect one end of the antenna data/power cable to the antenna’s data/power connector and lock in place (see Figure 2-10). Figure 2-10 Antenna Data/Power Connector 2. Route the other end of the data/power cable down through the cable access hole in the vehicle’s [...]

2-10 A Guide to T racVision R5/R4 2.3.2 Connecting to V ehicle Power Recommended Power Wiring Short circuits may r esult in severe electrical shock or burns. Remove the appropriate vehicle fuse and test the cir cuit to ensure that no power is present befor e connecting the power cable. The switchplate requir es an 1 1-16 VDC power input. A quick- t[...]

2-11 Installation 54-0157 Re v . J 2.3.3 Connecting the Receiver Ground Wire A grounding wir e (Cable #32-0583-50) has been provided to connect your receiver to a suitable gr ound and protect the system. Attach the grounding wire to any suitable scr ew on the rear panel of the r eceiver with a good contact with the receiver chassis. The other end s[...]

2-12 A Guide to T racVision R5/R4 4. Snap the front cover into place to cover the scr ews and support frame. 5. Reinstall the vehicle fuse removed in Step 1 of Section 2.3.2, “Connecting to V ehicle Power” on page 2-10. 2.3.5 Connecting the Antenna RF Signal Cable to the Receiver 1. Route an RF cable up through the r oof ’s cable access hole.[...]

2-13 Installation 54-0157 Re v . J 2.3.5.2 Connecting Three or More Receivers (North American Systems) T o install three or mor e receivers and TVs, an active multiswitch (Channel Master #6214IFD or equivalent) must be placed between the antenna unit and the receivers. Figur e 2-15 illustrates typical wiring arrangements for multiple receivers. If [...]

4. T erminate all unused output connectors with 75 ohm DC blocks (Channel Master #7184, Radio Shack #15-1259 or equivalent). 2.3.6 Sealing the Cable Access Hole Once the RF and data/power cables are connected to the antenna, you need to seal and cover the cable access hole to protect against leakage. 1. Completely seal the cable access hole with si[...]

2.5 Selecting the Active Satellite As noted previously , T racV ision R5/R4 can track a variety of DVB-compatible and DSS (DIRECTV) satellites. The system contains a prepr ogrammed library of North American and European satellites. The satellites listed in the T racV ision R5/R4 satellite library will be sufficient for most users. However , you can[...]

2.5.1 Installing Y our Selected Satellites When you first connect to the system, it is prepr ogrammed with one of the following default satellite assignments: • Europe: Astra 1 (Sat. A) and Hotbird (Sat. B) • N. America (US DIRECTV): DSS_101 (Sat. A) and DSS_1 19 (Sat. B) • N. America (US DISH Network/Expr essV u): Echo_1 19 (Sat. A) and Expr[...]

2. If you are using HyperT erminal , open it and establish the following settings: • Bits per second: 9600 • Data bits: 8 • Parity: None • Stop bits: 1 • Flow control: None If you are using the KVH Flash Update W izard, double-click the “KVH Flash Update W izard” shortcut on your computer ’s desktop to start the wizard. Y ou do not [...]

4. T ype ZAP then press Enter to r estart the system. W ait for the antenna to initialize (about 1 minute). Be sure the r eceiver ’s satellite configuration matches your chosen T racV ision R5/R4 settings. 2.5.2 Programming User -defined Satellites The T racV ision R5/R4 satellite library has two open slots that you may use to program two user -d[...]

Entering User -defined Satellite Data Once the link between the PC and the T racV ision R5/R4 is established as described in Section 2.5.1, “Installing your Selected Satellites” on page 2-16, follow the steps below to begin entering the data for your user-defined satellite. 1. T ype HAL T then press Enter . 2. T ype the following command (see t[...]

3. T ype @DEBUGON then pr ess Enter . 4. T ype the following command (see the Key below) then press Enter . @SA TCONFIG,X,N,F ,S,C,ID,P ,B,D K ey: @SA TCONFIG = directs data to the RF Board X = satellite location A or B N = satellite table # (98 & 99 are slots f or user- configured satellites) F = frequency in MHz (either 00000 or a range from [...]

T racV ision R5/R4 requires that the data fields for all transponder categories be filled in. If the selected satellite does not have information for one or more of the transponder categories, default information should be entered in the fields as follows: T able 2-4 Default T ransponder V alues T ransponder Data Default V alue F requency 00000 Sym[...]

An Example of Configuring a User -defined Satellite (Europe) The following is an example of configuring the fictional YOURSA T 101 as the USER1 configured satellite. Prior to configuring this satellite or any others, be certain to get the most up-to-date information from one of the sour ces previously discussed. T able 2-5 Sample User-defined Satel[...]

An Example of Configuring a User -defined Satellite (N. America) The following is an example of configuring the fictional YOURSA T 101 as the USER1 configured satellite. Prior to configuring this satellite or any others, be certain to get the most up-to-date information from one of the sour ces previously discussed. T able 2-6 Sample User-defined S[...]

2-24 A Guide to T racVision R5/R4 2.6 Setting the Skew Angle (European Systems Only) The Antenna LNB skew angle must be adjusted to optimize channel reception. Refer to your satellite service pr ovider for the proper skew angle for the selected satellite service and geographical location. The skew angle for satellites in the KVH library can also be[...]

Finding the Skew Angle for a Predefined Satellite 1. T ype HAL T then press Enter . 2. T ype DEBUGON then pr ess Enter . 3. T ype the following command (see the Key below) then press Enter . GPS,XX,D ,YYY ,E K ey: XX = latitude (0 - 90) D = S (South) or N (Nor th) YYY = longitude (0 - 180) E = E (East) or W (West) 4. T ype SKEW ANGLE then press Ent[...]

2.7 T esting the System Now all you need to do is turn the system on and ensure everything works properly . Follow the steps below to test the T racV ision system. 1. Park the vehicle in a blockage-fr ee area. The antenna requir es an unobstructed view of the southern sky to receive satellite signals. 2. T urn on the receiver(s) and TV(s). For inst[...]

2.8 Configuring T racVision R5/R4 for Remote Satellite Dish Operation In some campground locations, dense foliage will block the satellite signal. In these situations, a remote portable antenna may be the only solution to satellite signal reception. The wiring option for the remote dish is very simple and should be installed when the T racV ision R[...]

2.9 Changing Geographic Location If you move from Eur ope to the U.S., or from the U.S. to Europe, you will need to modify your T racV ision R5/R4 system to receive satellite TV signals in the new geographic area. T o begin receiving satellite signals in the new ar ea, perform the following steps. Swap LNBs T o receive the pr oper satellite signals[...]

3 Using Y our T racVision R5/R4 For T racV ision R5/R4 to receive the satellite signals, the antenna must have a clear line of sight to the satellite. If you only receive intermittent signals or the antenna cannot find the satellite, check around your vehicle for any objects that could be blocking the signal, such as trees, buildings, highway overp[...]

3. T urn on the antenna using the switchplate (see Figure 3-2). Figure 3-2 T urning on the T racV ision R5/R4 4. (T racV ision R5 only) If the vehicle is moving, avoid turning the vehicle for 60 seconds after turning on the antenna to allow the antenna gyro to initialize properly . 3.2 Changing Channels and Switching Between Satellites During insta[...]

European Ser vices When the T racV ision R5/R4 system and the receiver have matching configurations, switching from one satellite to the other is as easy as changing the channel using the remote contr ol. T racV ision R5/R4 will automatically switch from Satellite A to B and back again as necessary to receive your selected channel. DIRECTV DIRECTV [...]

3.2.1 Using the TV/SA T Switch to Switch Between Satellites If you’re unable to switch between satellites using the r eceiver remote contr ol, you can use the optional TV/SA T Switch to easily select between Satellite A and Satellite B (see Figure 3-3). Figure 3-3 TV/SA T Switch 3-4 A Guide to T racVision R5/R4 Sat A Error Other Indicators: • B[...]

TV/SA T Switch Controls and Indicators The Select button is used for all operator controls. The TV/SA T Switch also has three LED indicators that show its curr ent status. T able 3-1 explains the function of each indicator . T able 3-1 TV/SA T Switch LED Indicators Indicator Status Meaning Sat A Blinking green W ait – Searching for satellite Soli[...]

Using the TV/SA T Switch The TV/SA T Switch is very easy to use. All operations ar e controlled thr ough a single button. T o select the second satellite, perform the following steps: 1. Press the Select button on the TV/SA T Switch. 2. The indicator for the current satellite (Sat A or Sat B) extinguishes, while the indicator for the other satellit[...]

6. Using the remote contr ol’s arrow buttons, highlight “Check Switch” then press the Select button. 7. Highlight “T est” then press Select. 8. W ait a minimum of 15 minutes for the Check Switch function to complete and for the antenna to restart and configur e itself for DISH 500 mode. If the Check Switch function fails (the receiver loc[...]

3.3 W atching T elevision T racV ision R5 is designed to operate whether your vehicle is in motion or parked. T racV ision R4 is designed to operate only while your vehicle is parked. Using Y our T racVision R5/R4 When Parked When your vehicle is stopped, it is not necessary for the T racV ision R5/R4 to be turned on. After parking your vehicle and[...]

KVH recognizes that some customers may not want to take advantage of this convenient feature. In this case, it is possible to disable Sleep Mode using a simple software command as follows: 1. Connect a laptop computer to the system using the maintenance port and open the KVH Flash Update W izard or HyperT erminal, as described in Section 2.5.1, “[...]

4-1 T roubleshooting 54-0157 Re v . J 4 T roubleshooting The troubleshooting matrix shown in T able 4-1 identifies some trouble symptoms, their possible causes, and r eferences to troubleshooting solutions. T able 4-1 T roubleshooting Matrix Antenna non-functional X X Antenna not s witching channels/satellites X X X No picture on TV set X X X X X X[...]

4-2 A Guide to T racVision R5/R4 4.1 Causes and Remedies for Common Operational Issues There ar e a number of common issues that can affect the signal reception quality or the operation of the T racV ision R5/R4. The following sections address these issues and potential solutions. 4.1.1 Improper Wiring If the antenna unit is installed but entirely [...]

4-3 T roubleshooting 4.1.4 Satellite Signal Blocked Satellite signals can be blocked or degraded by trees and branches, buildings, mountains, overpasses, or equipment on the vehicle itself. Refer to Section 2.1, “Choosing the Best Location” on page 2-3 to make certain that the T racV ision R5/R4 unit is in the optimal location. Simply moving th[...]

4.1.8 Incorrect or Loose RF Connectors As part of preventive maintenance (as described in Section 5, “Maintenance” on page 5-1 ), KVH recommends checking the antenna unit cable connections. A loose RF connector can reduce signal quality . In addition, if you are unable to switch to the other programmed satellite, make sur e that you have connec[...]

4.3 Antenna Faults Only KVH-authorized service technicians should perform repairs on the T racV ision antenna. Unauthorized repairs on the antenna unit may void the warranty . Contact KVH T echnical Support for details. 4.4 Computer Diagnostics T racV ision R5/R4 has been designed to provide diagnostic readouts on a PC with a RS-232 serial communic[...]

2. If you ar e using HyperT erminal , open it and establish the following settings: • Bits per second: 9600 • Data bits: 8 • Parity: None • Stop bits: 1 • Flow control: None If you are using the KVH Flash Update W izard, double-click the “KVH Flash Update W izard” shortcut on your computer ’s desktop to start the wizard. Y ou do not[...]

5-1 Maintenance 54-0157 Re v . J 5 Maintenance 5.1 W arranty/Ser vice Information For information on KVH warranty , repair , and liability policies, please refer to the complete warranty statement pr ovided with your KVH product. If you have any questions, please call your local authorized dealer/installer or distributor , or contact KVH or KVH Eur[...]

5-2 A Guide to T racVision R5/R4 5.3 Replaceable Parts T racV ision R5/R4 has been designed with durability and low maintenance in mind. If you experience an operating problem or otherwise requir e technical assistance, contact your local authorized T racV ision R5/R4 dealer/distributor first. Have the antenna unit serial number ready , along with [...]

5-3 Maintenance 54-0157 Re v . J 5.4 Reshipping the Antenna If you need to repack the antenna unit for shipment, the shipping restraints r emoved during installation must be reinstalled. Follow these steps to reinstall the r estraints. 1. Remove the radome. 2. Rotate the antenna unit so that the LNB is facing away from the baseplate connectors. 3. [...]

5. Secure the forwar d restraint and bracket by wrapping two tie-wraps around the bend in the forward r estraint and the antenna bracket (at the end of the LNB bracket) as illustrated in Figure 5-2. Figure 5-2 Securing the Forward Shipping Restraint 6. Replace the radome. 7. Place the entire antenna unit into its shipping box using the original pac[...]

Appendix A System Specifications T able A-1 T racV ision R5/R4 System Specifications Physical Characteristics P ower 11-16 v olts DC @ 2.5 amps nominal, 3.5 amps peak Dimensions/W eight 32" (81 cm) wide x 14.8" (38 cm) high, 33 lbs (15 kg) LNB European system: Single output N. American system: Dual output T racking (T racVision R5 only) B[...]

Switchplate T emplate 54-0157 Re v . J B-1 Appendix B Switchplate T emplate 3.82" (97 mm) .32" (8 mm) 2.36" (60 mm) .16" (4 mm) 3.19" (81 mm) 2.05" (52 mm) P anel Cutout 3 / 32 " (2.5 mm) dia[...]

KVH Industries, Inc. 50 Enterprise Center Middletown, RI 02842 U.S.A. Phone: +1 401 847-3327 Fax: +1 401 849-0045 E-mail: info@kvh.com Internet: www .kvh.com KVH Europe A/S Kokkedal Industripark 2B 2980 Kokkedal Denmark Phone: +45 45 160 180 Fax: +45 45 160 181 E-mail: info@kvh.dk Internet: www .kvh.com KVH ® and T racVision ® are registered trad[...]