Lexmark MS835 manual

MS710 Series User's Guide June 2013 www.lexmark .com Machine type(s): 4063 Model(s): 832, 835[...]

Conten ts Safe ty infor matio n. ...... ........ ..... ...... ..... ........ ...... ..... ...... ..... ........ ..... ...... ...... .6 Learn ing a bout t he p rinte r..... ........ ....... ........ ........ ........... ........ ........ ....... .....8 Findi ng in formati on ab out t he prin ter. .......... ...... ...... ....... ...... ....... .....[...]

Printi ng a docu ment ............. ....... ...... ....... ....... ...... .......... ...... ........ ...... ....... ....... ...... .......... .. ........ .......... ....... .... 78 Adjusting toner darkness ......... ...... ........ ...... .......... ....... ....... ...... ....... ...... ....... .......... ....... ...... . ............. .......... .[...]

Mainta ini ng the p rinte r... ..... ........ ..... ..... ...... ........ ..... ...... ..... ........ ..... ..... ..143 Cleani ng the pri nter.. ....... ........... ....... ....... ....... ....... ....... ....... ........... ...... ........ ....... ....... ...... ........ .......... .143 Check ing the statu s of pa rts an d suppli es... ...... ....[...]

Not ices. .... .... ..... .... ...... .... .... .... .... .... .... ..... ...... .... .... .... .... .... .... ...... .... ..... ...2 37 Prod uct in formati on.. ..... ..... ..... ..... ........ ..... ..... ..... ..... ..... ..... ........ .... ..... ...... ..... .... ...... ....... ... ....... ...... ..... 237 Edit ion no tice ...... ...... ......[...]

Safety information Connect t he power cord t o a proper ly gro unded e lectric al out let th at is ne ar the product and ea sily acce ssible. Do not p lace or use this product near water o r wet l ocati ons. CAUTION—PO TENTIAL IN JURY: Th is pro duct us es a las er. Use of contro ls or ad justm ents o r perf ormance of proce dures ot her t han th[...]

CAUTION —SHOCK HA ZARD: Make sure t hat all e xternal connect ions ( such a s Ethernet and te lephone system connectio ns) are prop erly install ed in their marked plug-i n ports . This produc t is designed , test ed, and a pproved to me et stric t global safety stand ards wi th the us e of specifi c manufa cturer's compo nents. The sa fety [...]

Learni ng about the prin ter Finding informa tion about th e printer What are you looking for? Find it here Initia l setup in struct ions: • Connecting the printer • Installin g the print er software Setup documentation—The setu p documentation came with the printer and is al so available at http://support.le xmark.com . Additional setup and [...]

What are you looking for? Find it here The latest supplemental information, upda tes, and customer support: • Docu mentati on • Driver d ownloa ds • Live chat support • E ‑ mail support • Voice support Lexmark support Web site— http://support.le xmark.com Note: Select your country or region, and then select your product to view the ap[...]

1 Righ t side 305 mm ( 12 in .) 2 Front 508 m m (20 i n.) 3 Left side 305 mm ( 12 in .) 4 Rea r 305 mm (12 in.) 5 Top 115 mm (4 .5 in.) Printer configurations Basic model 1 Standar d bi n 2 Printer c ontrol pan el 3 Multipurpose feeder 4 Standar d 250 ‑ or 550 ‑ sheet tray (Tray 1) Learning about t he prin ter 10[...]

Fully con figured model CAUTION—TIPPI NG HAZARD: Fl oor-mo unted config urations require a dditio nal furni ture for stabilit y. You mus t use eith er a print er st and or printer base if you are us ing mul tiple in put o ptions. If you pur chas ed a print er wit h a similar config uration, then you may ne ed additio nal fur niture. For mor e inf[...]

The staple, h ole pun ch finis her must no t be com bined wit h any other o utput o ption. In a con figura tion wit h two or more opti onal finishers : • The st aple finishe r mu st always be on top. • The high ‑ capac ity ou tput expander must al ways be at the bo ttom. • The ou tput expan der i s the only o ption that can be p laced on to[...]

Use the To 7 Back button Return to the previous screen. 8 Home button Go to the home screen. 9 Indicator lig ht Check the status of the printer. 10 USB port Connect a flash drive to the printer. Note: Only the front USB port supp orts flash drives. Understanding th e colors of the S leep button and indicator lights The col ors of t he Sleep bu tton[...]

Additional printer setup Installing internal options CAUTION —SHOCK HA ZARD: If you are access ing the c ontrol ler board o r instal ling opt ional har dware or memo ry device s so metim e after sett ing up th e print er, th en tur n the p rinter off, and unplu g the p ower c ord from th e electr ical ou tlet befo re cont inuing . If you have a n[...]

2 Using a sc rewdriver, loo sen the screws on the cont roller boa rd shield. 3 Remove the shield. Additi onal pr inter se tup 15[...]

4 Use the followi ng illust ration to locate the appropria te connecto r: Warning—Pote ntial Da mage: Contr oller board electronic co mponents ar e easily damaged by s tatic electricit y. Touch a m etal surface on th e printe r first befor e touch ing any co ntro ller boa rd ele ctroni c compo nent o r connect or. 1 3 2 1 Lexmark Internal Solut i[...]

5 Alig n the sc rews wi th the hol es on t he shield , an d then r eatta ch th e shie ld. 6 Tigh ten the scre ws on the sh ield. Additi onal pr inter se tup 17[...]

7 Reattach the acce ss cover. 2 1 Installing a memory card CAUTION —SHOCK HA ZARD: If you are access ing the c ontrol ler board o r instal ling opt ional har dware or memo ry device s so metim e after sett ing up th e print er, th en tur n the p rinter off, and unplu g the p ower c ord from th e electr ical ou tlet befo re cont inuing . If you ha[...]

4 Push the memo ry card straight into the co nnector, and th en push the card towa rd t he cont rolle r board wall un til it cl icks into plac e. 5 Reattach the cont roller boar d shield, and th en the cont roller board ac cess cove r. Installing an Inte rnal Solutions Port The con trol ler bo ard supp orts o ne optional Lexm ark In ternal Soluti o[...]

3 Unpack the ISP kit. 2 3 4 1 1 ISP so lut ion 2 Screw for attach ing the plastic brac ket to the ISP 3 Screws for a ttaching the ISP mo unting brac ket to the controller boar d shield 4 Plastic brac ket 4 Remove the metal cover from the ISP o pening. a Loosen the screw. b Lift the m etal cover, and then pu ll it ou t comple tely. Additi onal pr in[...]

1 2 3 5 Align the posts o f the p lasti c bracket with the holes on the contro ller bo ard cage , and th en press t he plast ic bra cket on the c ontrol ler boar d cage u ntil it clicks into place. Make sure the cables are neatly tucked under the plastic brac ket. 6 Install the ISP o n the plas tic br acket. Note: Ho ld the ISP at an angl e over th[...]

7 Lower the I SP tow ard the p lastic b racke t unt il the I SP is sea ted betw een the gu ides of th e plas tic bra cke t. 8 Use the pr ovid ed thum bscre w for the ISP to at tach the plas tic b racket to t he ISP. Note: Turn the screw clockwise, enough to hold th e ISP in place, b ut do no t tig hten it yet. Additi onal pr inter se tup 22[...]

9 Atta ch the two prov ided screws to sec ure t he ISP mounting bracke t to th e co ntroller boa rd shie ld. 10 Tigh ten the thu mbsc rew th at is attach ed to the ISP. Warning—Pote ntial Da mage: Do not scr ew it on too ti ghtly. 11 Connect the ISP s olution interface c able int o the receptac le of th e controller board. Note: The plug s and re[...]

Installing an op tional card CAUTION —SHOCK HA ZARD: If you are access ing the c ontrol ler board o r instal ling opt ional har dware or memo ry device s so metim e after sett ing up th e print er, th en tur n the p rinter off, and unplu g the p ower c ord from the electr ical ou tlet befo re cont inui ng. If you ha ve othe r devices atta ched to[...]

Note: The entir e lengt h of th e conne ctor on th e card must to uch an d be fl ushed a gainst t he con trolle r boar d. 5 Close the co ntrolle r board acce ss door . Note: W hen the p rinter s oftware and a ny hardwar e option s ar e installe d, it may be nece ssary to manual ly add the options in t he printer driver to make th em available for p[...]

3 Locate t he approp riate co nnector o n the cont roller boa rd cage. Note: If an op tiona l ISP is curr entl y inst alled, then t h e print er hard dis k must b e ins talle d onto the ISP. Additi onal pr inter se tup 26[...]

To inst all a prin ter hard di sk onto t he ISP: a Remov e the screws attache d to the pr inter hard disk m ounting brac ket, and the n rem ove the brack et. b Align the stando ffs of the pri nter h ard disk to th e hole s in the ISP, and t hen pr ess t he printe r har d disk down until the standoffs are in place. Instal lation war ning: Hold only [...]

4 Align th e sta ndoffs of the printe r hard disk to the hol es in the con trolle r board cage, an d the n press t he print er ha rd disk down un til the stando ffs are i n place . Instal lation warnin g: Hold only the ed ges of t he pri nted ci rcuit bo ard ass embly. D o not to uch or press on the cen ter of the pr int er hard dis k. Doing so ma [...]

Removing a printer h ard di sk Note: This task requires a flat ‑ head screwdri ver. CAUTION —SHOCK HA ZARD: If you are access ing the c ontrol ler board o r instal ling opt ional har dware or memo ry device s so metim e after sett ing up th e print er, th en tur n the p rinter off, and unplu g the p ower c ord from th e electr ical ou tlet befo[...]

Warn ing —Pot ent ial D amag e: Co ntroll er boar d electron ic compo nents ar e easily damaged by static electricity. Touch a m etal su rfac e on th e printe r befo re touch ing a ny contro ller b oard e lectr onic c omponent s or co nnecto rs. 1 Access the co ntroll er bo ard. For more i nformatio n, see “Accessing th e controller board” on[...]

4 Remove the p rinter hard disk. 5 Set a side the pr inter hard disk. Installing hardware options Order of ins tallation CAUTION—PO TENTIAL IN JURY: Th e print er we ight is great er tha n 18 kg (40 lb) and r equire s two or mor e trained p ersonnel to lift it safely. CAUTION —SHOCK HA ZARD: If you are access ing the c ontrol ler board o r inst[...]

Installi ng opti onal tr ays CAUTION—PO TENTIAL IN JURY: Th e print er we ight is great er tha n 18 kg (40 lb) and r equire s two or mor e trained p ersonnel to lift it safely. CAUTION —SHOCK HA ZARD: If you are access ing the c ontrol ler board o r instal ling opt ional har dware or memo ry device s so metim e after sett ing up th e print er, [...]

8 Align th e prin ter with the tr ay, and the n slowly l ower the printer into pla ce. Note: O ption al tray s loc k toget her whe n stac ked. Additi onal pr inter se tup 33[...]

9 Connect the p ower c ord to the prin ter, th en to a pro perly gr ounded electrical ou tlet, and then turn on t he printer. Additi onal pr inter se tup 34[...]

Note: W hen the pri nter software a nd any o ptional t rays ar e installed, you may need to manuall y add th e options in the printer d river to make them available for print jobs. For mor e information, see “Updating availab le op tions i n th e printe r drive r” o n page 38 . To unin stall the op ti onal t rays, slide the lat ch on the righ t[...]

1 2 3 4 6 5 Use the To 1 Parallel port Connect the printer to a comp uter. Note: This can also be used in installi ng an optiona l Internal Solutions Port (ISP ). 2 USB port Attach an optional wi reless network adapter. 3 Ethernet port Connect the printer to a network. 4 USB printer port Connect the printer to a comp uter. 5 Secur ity slot Attach a[...]

Setting up the printer software Installing the printer software Notes: • If you in stalle d the prin ter s oftware on the co mputer b efore but ne ed to rein stall the so ftware, then uni nstal l the curren t software firs t. • Close all open software p rograms befo re instal ling the p rinter so ftware. 1 Obtain a co py of th e software instal[...]

In Windows 8 From the Searc h char m, ty pe run , and then navigate to: Apps list > Ru n > type D:setup.exe > OK . In Windows 7 or earlier a Click , or cl ic k Start and then click Run . b In th e Start Sea rch or Run di alog, type D: s etu p .e xe . c Press Enter , or clic k OK . Note: D is the lette r of yo ur CD or DVD drive. In Macin[...]

5 Do either of the following: • Click Update Now ‑ Ask Pr inte r . • Under Co nfigurat ion O ptions, manual ly add a ny inst alled har dware opti ons. 6 Click Apply . For Macintosh users 1 From the A pple m enu, n aviga te to eithe r of t he follo wing: • Syst em Pre feren ces > Print & Sca n > select your printer > Option s &a[...]

Installi ng the pri nter on an Ethernet network For Windo ws user s 1 Obtain a co py of th e software installer pa ckage. • From t he So ftwar e and D ocume ntati on CD that came with your printer. • From ou r Web sit e: Go to www.l exmar k.com , and th en navig ate to: SUPPORT & DOWNLOADS > select yo ur printer > select your oper ati[...]

3 Install the printer driver on the computer . a Insert the Softw are an d Do cument at ion C D, an d the n do uble ‑ click the installer package for the printer. b Follow the instructions on the comput er screen. c Sele ct a dest in ati on, an d th en clic k Cont inue . d From the Easy In stall screen , cl ick Install . e Type the use r passw or[...]

• Security M ethod —There are f our basic optio ns fo r Se curi ty Me thod : – WEP k ey If your network uses more t han one WEP key, then enter u p to four in the prov ided spaces. Select the key current ly i n use on the ne twork b y sel ecti ng th e defaul t WE P tran smit ke y. – WPA or WP A2 presha red key o r passp hrase WPA includes e[...]

Use To Searc h for ne twor ks Show availabl e wireless connections. Note : This menu item shows all broadcast secu red or unsecured SSIDs. Enter a network name Manually type the SSID. Note : Make sure to type the correct SSID. Wi ‑ Fi Protected Setup Connect the printer to a wir eless network using Wi ‑ Fi Protecte d Set up. 3 Press , and then [...]

Connec ting the p rinter to a wire less netwo rk usin g the Embedd ed Web Se rver Before you be gin, ma ke sure that: • Your pr inter is co nnected te mporar ily to an Eth ernet n etwork . • A wireless network ada pter is instal led in your pr inter and wo rking properly . For more info rmation, see th e instr uction sheet that came wit h the w[...]

Notes: • View the pr inter IP addres s on the print er co ntrol p anel. The IP ad dress a ppears as four s ets o f number s separ ated b y pe riods, such a s 1 23.123.123.123. • If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 2 Open the printers folder. In Wind ows 8 From th e Search char m, type R[...]

Notes: – Make su re AppleT alk i s acti vate d on your print er. – This feature is supported only in Ma c OS X version 1 0.5. a From the Appl e me nu, navig ate to : System Pref eren ces > Print & Fax b Click + , and then navigate to: AppleTa lk > select th e printer > Add Setting up seri al printing Use serial printing to print wh[...]

d Follow the instructions on the comput er screen. e Sele ct Ad van ced , and t hen click Continue . f From the Configu re Printer Connection dialog, select a port. g If the p ort is n ot in th e list, then cl ick Refres h , or navigate to: Add p ort > sel ect a po rt type > enter th e neces sary info rmat ion > OK h Click Continue > Fi[...]

Printing a network se tup pag e If the pr inter is at tached to a n etwork , then print a netw ork se tup pag e to v erif y the n etwork c onne ction . This page also pro vides i mporta nt inf ormati on that a ids net work printing confi guration. 1 From the pr inter co ntro l pan el, navi gate t o: > Settings > > Report s > > Networ[...]

Loading paper and specialty media The sele ction and h andlin g of pape r and spec ialty me dia can af fect how r eliably do cument s print . For mo re infor mation , see “Avoiding jams” on p age 163 and “Storin g paper” o n page 73 . Setting the pap er size and typ e 1 From the pr inter co ntro l pan el, navi gate t o: > Settings > &[...]

2 Squeeze and slide the width guide to the correct position for t he size of the pape r being loaded until it clicks into place . Note: U se t he pape r si ze indi cators at th e bo ttom o f th e tray to h elp pos ition the guides . Loading pape r and specialt y media 50[...]

3 Unlock the length gu ide, and then squ eeze and slide the guide to the correct posit ion for the size of t he paper being loa ded . Notes: • Lock th e leng th gu ide fo r all paper s izes. • Use th e paper si ze indica tors at the bo ttom of th e tray t o help po sition the guid es. Loading pape r and specialt y media 51[...]

4 Flex the sheets ba ck and forth to loosen the m, and then fan them. Do n ot fold or crease t he paper. Straight en the edges on a level su rface. 5 Load th e paper stack with the pr intabl e side fa cedown. Note: Make sure the paper is loaded properly. • There are di fferent ways of loadi ng letterhe ad dep ending o n whether a n optional stapl[...]

Without an optional staple finisher With an optional staple finishe r ABC Two ‑ sided printing ABC Two ‑ sided printi ng • If you are loading prepunche d paper for use with the s taple finisher, then make sure t he holes on th e long edge of the pa per ar e on the righ t side o f the tra y. One ‑ sided printing Two ‑ sided printing ABC No[...]

• Make su re the p aper i s below the solid l ine, wh ich is th e maxim um paper fill in dicator . Warn ing —Pot ent ial D amag e: O verfilli ng the tray ca n cause paper ja ms. Loading pape r and specialt y media 54[...]

• When using ca rd sto ck, labels, or other t ypes of specia lt y me dia, make s ure the p aper i s below the das hed li ne, whic h is the alt ern ate pape r fi ll i ndic ato r. 6 For cu sto m ‑ or Un iversal ‑ size paper, adjust t he pape r guide s to l ightl y touch the si des of the st ack, and then l ock the len gt h guid e. 7 Ins ert the[...]

Loading the 2100 ‑ sheet t ray CAUTION—PO TENTIAL IN JURY: To reduce the risk of equipment instability, load each tray separately. Keep all other tr ays cl ose d unti l need ed. 1 Pul l out the tr ay. 2 Adjust the width and leng th guides . Loading A5 ‑ size paper a Pull up a nd slid e the width gui de to t he posi tion for A5. L G L O F C F [...]

b Squeeze and slide the length guide to th e position for A5 until it clicks into pla ce. 1 2 c Remove the A5 length guide from its holder. 1 2 d Insert the A5 len gth guide in to its des ignated slo t. Note: Press th e A5 length gu ide until it clicks int o pla ce . Loading pape r and specialt y media 57[...]

Loading A4 ‑ , letter ‑ , leg al ‑ , oficio ‑ , and folio ‑ size paper a Pull up and slide the width guide to the correct po sition for the size of the paper be ing loaded. L G L O F C F O L I O L T R A 4 A 5 1 LGL OFC FOLIO LTR A 4 A 5 2 LGL OFC FOLIO LTR A4 A5 b If the A5 length guide is still attach ed to the lengt h guide, then re mov[...]

c Put the A5 l ength g uide in its holder. 2 1 d Squeeze the length guide and slide it to the correct po si tion f or the size of the paper b eing loaded unt il it clicks into place. L G L O F C F O L I O LT R A 4 A 5 Loading pape r and specialt y media 59[...]

3 Flex and fan the sheet s to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surfa ce. 4 Load th e paper stack with the pr intabl e side fa cedown. Note: Make sure the paper is loaded properly. • There are differe nt ways for loading le tterhe ad depe nding on whe ther an o ption al stap le finish[...]

One ‑ sided printing Two ‑ sided printing ABC ABC Note: If the holes on th e lo ng edge of th e pap er ar e on the lef t side of th e tray, th en a ja m may occur. • Make su re the p aper i s bel ow the m aximu m paper fill ind icato r. Warn ing —Pot ent ial D amag e: O verfilli ng the tray ca n cause paper ja ms. 5 Ins ert the tra y. Note:[...]

LG L O FC FO L IO LTR A 4 A 5 6 From the pr inter co ntro l pan el, set the si ze and type in t he Pape r menu to ma tch th e pape r loa ded in t he tra y. Note: Set the corr ect pape r size a nd t ype to a void p ap er jams a nd p rint quali ty pro ble ms. Loading the multipurpose feeder 1 Pull do wn the multi purpose f eede r door . Note: Do not [...]

2 Pull the multipurpo se feeder extender. B 5 E X E C A 4 A 5 LT R Note: Guide the extender gently so that the multipurpose feeder is fully extended and open. 3 Slide the width guide to th e correct po sition for the siz e of th e pape r b eing lo aded. B5 EXEC A 4 A 5 LT R Note: Use the paper size in dicato rs on the b ottom of t he tray to help p[...]

B 5 E X EC A 4 A 5 LT R 4 Prepare the paper or specialty media for loading. • Flex sheets of pap er back and fo rth to loos en them, and then fan them. Do not fo ld or crease t he pa per. Straigh ten the edges on a level surface. • Hold transparencies by the edges , and then fan them. Straighten the edges on a level surface. Note: Avoid t ouchi[...]

Without an optional staple finisher With an optional staple finishe r ABC One ‑ sided printing ABC One ‑ sided p rinting ABC Two ‑ sided (dupl ex) pri nting ABC Two ‑ sided (duplex) printin g • If you are loading prepunche d paper for use with the s taple finisher, then make sure t he holes on th e long edge of the pa per ar e on the righ[...]

• Make sure t he paper or specialty m edia is below the ma ximum pap er fill i ndicator. Warn ing —Pot ent ial D amag e: Overfilli ng the feeder can cause paper jams. 6 For c ustom- o r Un iversal -size paper, a djust the widt h guide s to lig htly tou ch the s ides o f the stack. 7 From the pr inter co ntro l pan el, set the pap er si ze and t[...]

Note: You can al so cha nge the paper size and ty pe sett ings usi ng th e print er co ntrol p anel. F or mor e infor mation, see “Setting t he paper size and type” on pag e 49 . Warn ing —Pot ent ial D amag e: Paper loaded in the t ray sh ould ma tch th e paper type na me a ssigne d in the printer . The temperature of the fuser varies accord[...]

3 Type a na me for the paper t ype, and t hen cli ck Submit . 4 Select a custom type, an d then ver ify th at the co rrect pa per typ e is as socia ted with the cust om na me. Note: P lain Pa per is the f actory d efault pa per type for all use r ‑ defined cus tom name s. Using the printer c ontrol panel 1 From the pr inter co ntro l pan el, navi[...]

Paper and specialty media guide Notes: • Make su re the p aper s ize, typ e, and weig ht are se t cor rectly on the computer or pr inter contro l panel. • Flex, fan, and straighten the stack of sp ecialty media before loading them . • The printer may print at a reduced speed to prevent damage to the fuser. • For more informat ion o n card s[...]

Tips on us ing transp arencies • From the print er co ntrol panel , set t he pape r si ze, type, t exture, and weig ht in the Pap er me nu to m atch t he transparencies loaded in the tray. • Print a test page on th e transparencies being considered for use before buying large quantities. • Use transpar encies desig ned specific ally for laser[...]

Grain direction Grain ref ers to t he alignm ent of t he pape r fibers in a sh eet of pap er. G rain is e ither grai n long , running the length of the paper , or grain short , runn ing the wid th of t he paper . For 60–176 g /m 2 (16–4 7 ‑ lb) p aper, g rain lon g paper is recom mende d. Fiber content Most h igh ‑ qua lity xerogra phic pa [...]

• Thickness (impacts how much can be loaded into a t ray) • Surfac e roug hness (measur ed in S heffiel d unit s, imp acts pri nt cla rity and h ow well toner fu ses to the pap er) • Surface friction (determin es how easily sheets can be separated) • Grain and form ation (impac ts cu rling, which a lso inf luence s the mechani cs of ho w th[...]

For more informati on about Lexmark, visit www.lexma rk.co m . Genera l sust ainabi lity-rel ated infor mation can be found at the Envi ronm ental Sust ainab ili ty link. Storing paper Use these paper storag e guidelines to help avoid jams and uneven print quality: • For best resu lts, store paper where the tem perature is 21°C (70 °F) and the [...]

Paper sizes su pporte d by the pr inter Paper si ze 1 Dimensions Standard or optional 25 0 ‑ or 550 ‑ shee t trays Optional 2100 ‑ sheet tray Multipurpose feeder Duplex A4 210 x 2 97 mm (8.3 x 11.7 in.) A5 148 x 2 10 mm (5.8 x 8. 3 in.) A6 105 x 1 48 mm (4.1 x 5. 8 in.) X JIS B5 182 x 2 57 mm (7.2 x 10.1 in.) X Letter 216 x 2 79 mm (8.5 x 11 [...]

Paper sizes, ty pes, and wei ghts sup ported by th e output optio ns Supported paper sizes Paper size 4 ‑ bin mailbox Output expander and high ‑ capacity output expander Staple fin isher Staple, hole punch finish er A6 XX A5 3 3 JIS B5 1 1 Executive 1 1 Letter A4 Legal 2 Folio Oficio Statement 1 1 Universa l 4 2,4 1 The finisher stacks the pape[...]

Paper type Paper weight 4 ‑ bin mailbox Output expander and high ‑ capacity output expander Staple fi nisher Staple, hole punch fini sher Card S tock 163 g/ m 2 (90 Ib ) X 1 1 199 g/ m 2 (110 Ib) X XX Trans pare ncy 2 146 g/m 2 (39 Ib ) X 1 1 Recycled 90–176 g/m 2 (24– 47 lb) X 1 1 60–90 g/m 2 (16– 24 lb) Paper labels 180 g/ m 2 (48 Ib [...]

Paper type Paper weight 4 ‑ bin mailbox Output expander and high ‑ capacity output expander Staple fi nisher Staple, hole punch fini sher Colored Paper 90–176 g/m 2 (24– 47 lb) X 1 1 60–90 g/m 2 (16– 24 lb) 1 The finisher stacks the paper but does not staple or punch holes in it. 2 Print on transparenc ies by batches of only up to 20 to[...]

Printing Printing a docume nt Printing a docum ent 1 From the Pa per men u on t he printe r cont rol pan el, se t the pa per typ e and s ize to ma tch th e pa per loade d. 2 Send the print job: For Windows users a With a do cument open, cli ck File > Print . b Click Properties , Pref ere nces , Opti ons , or Setup . c Adju st the se ttings , if [...]

Using the printer c ontrol panel 1 From the pr inter co ntro l pan el, navi gate t o: > Settings > > Print Se tting s > > Quality Men u > > To ner Da rkness 2 Adjust the toner darknes s, and then pres s . Printi ng from a fla sh dr ive or a mobile device Printing from a flash dri ve Notes: • Before prin ting an encr ypted PDF[...]

2 From the pr inter co ntro l panel , sel ect the docum ent you want t o print. 3 Press the left or righ t ar row butt on to spe cify the num ber o f copie s for printin g, and th en pres s . Notes: • Do not r emove the flas h drive from t he USB p ort unt il the docume nt has finish ed pri nting . • If you leave the flas h drive in t he printe[...]

Printing from a mobi le dev ice To downloa d a comp atible m obile printing appli cation, visit www.lexmark .com/mobil e . Note: Mobile printin g applica tions m ay also be availa ble from your mo bile dev ice man ufacturer . Printing confidential a nd other held jobs Storing print jo bs in the printer 1 From the pr inter co ntro l pan el, navi gat[...]

Printing confiden tial and o ther held job s Note: Confiden tial and Veri fy print jobs ar e automat ically d eleted from m emory a fter pr inting. Repeat and Res erve jobs are held in t he prin ter u ntil you ch oose to delet e the m. For Windo ws user s 1 With a d ocu ment open, clic k File > Print . 2 Click Properties , P refer ence s , Optio[...]

Printing info rmation pa ges For more informatio n on print ing infor mation pages, see “Pri nting a menu settin gs pa ge” o n page 47 and “Printing a networ k set up page ” on pag e 48 . Printing a font s ample list 1 From the pr inter co ntro l pan el, navi gate t o: > Settings > > Report s > > Print F onts 2 Press the up o[...]

2 Doub le ‑ click the print er icon. 3 Select the prin t job you want to cancel . 4 Click Dele te . For Macintosh users 1 From the A pple m enu, n aviga te to eithe r of t he follo wing: • Syst em Pre feren ces > Print & Sca n > select your printer > Open Pri nt Que ue • Syst em Pre feren ces > Print & Fax > sele ct you[...]

Understandin g pr inter menus Menus list Paper Menu Reports Network/Ports Default Source Paper Siz e/Type Configure M P Substitute Size Paper Texture Paper Weight Paper Loadi ng Custom Types Universal Setup Bin Se tup Menu Settings Page Device S tatist ics Stapler Test Network Setup Page 1 Profile s List Print Fonts Print Dire ctory Asset Re port A[...]

Paper menu Default Sourc e menu Use To Default Source Tray [x] MP Feeder Manual Paper Set a default pap er source for all pri nt jobs. Note s: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, set Configure MP to “Cassette” for MP Feeder to appear as a menu settin g. • If two trays con tain paper of the same [...]

Use To Tray [x] Type Plain Pape r Card St ock Transparency Recy cled Labels Vinyl Lab els Bond Letterhead Prep rinted Colored Paper Light Pape r Heavy Paper Rough/Cotton Cust om Ty pe [x ] Specify the type o f paper loaded in each tray. Notes: • Plain Paper is the factory default settin g for Tray 1. Custom Type [x] is the factory default setting[...]

Use To Manual Paper Size A4 A5 A6 JIS B 5 Letter Legal Executive Oficio ( Mexico) Folio Stat em ent Universal Specify the size of the paper being manually lo aded. Note: Letter is the US factor y defau lt setting. A4 is the intern ational fac tory default setting. Manual Paper Type Plain Pape r Card St ock Transparency Recy cled Labels Vinyl Lab el[...]

Subs titu te Si ze m enu Use To Substitute Si ze Off Stat em ent /A5 Letter/A4 All Liste d Substitute a specified paper size if th e requested paper size is not availabl e. Note s: • All Listed is the factory default setting. All available substitut ions are allowed. • Off indicates that no size substitu tions are allowed. • Setting a size su[...]

Use To Letterhead Texture Smoo th Normal Rough Specify the relative textur e of the letterh ead loaded in a spec ific tray. Note: Normal is the fa ctory default setting. Preprinted Texture Smoo th Normal Rough Specify the relative texture of the preprinted paper loaded in a specific tray. Note: Normal is the fa ctory default setting. Colored Textur[...]

Use To Recycled Weight Light Normal Heavy Spec if y the r el ativ e w eigh t of t he r ec ycl ed p ape r load ed. Note: Normal is the factory default setting. Labels Weight Light Normal Heavy Spec if y th e rel ati ve w eig ht of th e l abe ls lo ade d. Note: Normal is the factory default setting. Vinyl Label s Weight Light Normal Heavy Specify the[...]

Paper Loadin g menu Use To Card S tock L oading Duplex Off Determine and set two-sided printi ng for all pri nt jobs with Card Stock as the paper type. Recycled Loadi ng Duplex Off Determine and set two -sided printin g for all pr int jobs wi th Recycled as the paper type. Labels Loa ding Duplex Off Determine and set two-sided pri nting for all pri[...]

Use To Custom [x ] L oading Duplex Off Determine and set t wo-sided printi ng for all print jobs wi th Custom [x] as the paper type. Note: Custom [ x] Loading i s available only when the custom type is supported. Notes: • Off is the factory default setting f o r all Pape r Loading menu selections. • Duplex sets the printer def ault to two ‑ s[...]

Use To Portrait Width 3–8.5 i nche s 76–21 6 mm Set the portra it width. Note s: • If the width exceeds the maximum, then the pr inter uses the maximum wi dth all owed. • 8.5 inches is the US factory default setti ng. You can increase the width in 0.01 ‑ in ch increme nts. • 216 mm is the int ernatio nal factory de fault setting. You ca[...]

Use To Configure Bins Mailbox Link Mail Over flow Link Optional Type Assignment Specify configuratio n options for bins. Notes: • Mailbox is the factor y default sett ing. This sett ing treats each bin as a separate mailbo x. • Link configures all avai lable bins as one large bin. • Mail Overflow configures each bi n as a separate mailbox. ?[...]

Reports menu Reports me nu Use To Menu Settings Page Print a report c ontaining inf ormation about the paper load ed in trays, installed memory, total page count, alar ms, time outs, printer control pa nel language, TCP/IP address, status of supplies, stat u s of the network conn ection, and other inf orma tio n. Device Statistics Print a repo rt c[...]

Networ k/P orts m enu Active NIC menu Use To Active NIC Auto [list of available ne twork cards] Allow the print er to connect to a n etwork. Note s: • Auto is the factory default setti ng. • This menu item appe ars only if an option al network adapter i s installed. Standard Network o r Netwo rk [x] men u Note: Only acti ve ports a ppear in t h[...]

Use To Network Buffer Auto 3KB to [maximum size allowed] Set the size of the network inp ut buffer. Note s: • Auto is t he fac tory d efaul t setting . • The value can be changed in 1KB increments. • The maximum size allowed depends on th e amount of memory in the pri nter, the size of the other link buffers, and whether Resource Save is set [...]

Network Card menu To access the menu, na vigate to either of t he following: • Networ k/Po rts > Stan dard Ne twork > Standard Netwo rk S etu p > Network C ard • Networ k/Po rts > Network [x] > Network [x ] Setup > Network Card Use To View C ard Status Connected Discon nected View the connection status of the wirel ess network[...]

Use To Ena ble RA RP On Off Specify the RARP address assig nment setting. Note: Of f is the factory de fault se tti ng. Enable BOOTP On Off Specify the BOOTP address assignment setting. Note: On is the factory default setting. Enable AutoIP Yes No Specify the Zero Configurati on Networking settin g. Note: Yes is the fa ctor y defaul t setting . Ena[...]

Use To Enable IPv6 On Off Ena ble IP v6 in the pri nte r. Note: On i s the f actory d efault setting. Auto Configuration On Off Specify whether or not the wireless network adapter accepts the automatic IP v6 address configuration entri es provided by a router. Note: On i s the f actory d efault setting. View Ho stname Se t the h os t nam e. Note: T[...]

Use To Choose N etwork Select an availabl e network for the printer to use. View S ignal Q uality View the quality of the wireless connection. View Se curity Mode View the encryption method for the wireless network. AppleT alk menu Note: This menu appears only in pr inter m odels tha t ar e connecte d to an Et hernet n etwork or when an optional wi[...]

Use To PS Smar tSwi tch On Off Set the print er to automatically switc h to PS emula tion when a print job r eceived through a USB port requires it, regardless of the default print er language. Note s: • On is the factory default setting. • When set to Off, the printer does not exami ne incoming data. The printer uses PCL emulation if the PCL S[...]

Use To ENA Address yyy.yyy.yyy.yyy Set the netw ork address in formation for an extern al print server. Note : This menu is available only when the prin ter is attached to an extern al print server through the USB port. ENA Netmask yyy.yyy.yyy.yyy Set the netmas k information f or an external print server. Note : This menu is available only when th[...]

Use To Para llel Buff er Disabled Auto 3K to [maximum size allowed] Set the size of the parallel i nput buffer. Notes: • Auto is the factory default setting. • Disabled turns off job buffer ing. Any print jobs al ready buffered on the printer hard disk are printed before no rmal processing resumes. • The parallel buffer size setting can be ch[...]

Use To Mac Binar y PS On Off Auto Set the printer to process Macin tosh binary PostScri pt print jobs. Notes: • Auto is the factory default setting. • Off filters print jobs using the stan dard protocol. • On processes raw binary PostScript pr int jobs. ENA Address yyy.yyy.yyy.yyy Set the network address informat ion for an external print ser[...]

Use To NPA Mode On Off Auto Set the printer to perfor m the special processing required for bidirectional communicatio n following the conventions defi ned by the NPA protocol. Notes: • Auto is the factory default setting. Auto sets the pri nter to examine data, determine the fo rmat, and then proc esses it appropriately. • When set to On, the [...]

Use To Robust XON On Off Determine whether the printer communicates avail ability to the computer. Notes: • Off is the fac tory d efaul t setti ng. • This menu item appl ies only to the seria l port if Serial Protocol is s et to XON/XOF F. Baud 1200 2400 4800 9600 19200 38400 57600 115200 138200 172800 230400 345600 Specify the rate at which da[...]

Use To SMTP Ti meo ut 5–30 Specify the amount of time in seconds before the server stops trying to send an e ‑ mail. Note : 30 seconds is the factory defaul t setting. Reply Address Specify a reply address of up to 128 characters in the e-mail sent by the pri nte r. Use SSL Disabled Negotiate Requ ired Set the printer to use SSL for inc reased [...]

Use To Confidential Job Expiration Off 1 hou r 4 hou rs 24 hours 1 week Limit the amount of time a confidential pr int job stays in the printer before it i s deleted. Notes: • If the “Confidential Job Expir ation” setting is c hanged while confidenti al print jobs reside in the printer RAM or printer hard di sk, then the expiration time for t[...]

Use To Automatic Method Singl e p ass Multiple pass Mark all disk space used by a previous pr int job. This method does not p ermit the fi le system to reuse this space until it has been c leared. Notes: • “Single pass” is the factory def ault setting. • Only automatic wiping enables users to erase temporar y data files without having to tu[...]

Use To Time Zone [list of time zones] Select the time zone. Note: GMT is the factor y defaul t setting . Automatically observe DST On Off Set the printer to use the applica ble daylight saving time (D ST) start and end times associated with the printer Time Zone settin g. Note: On is the factory default setting. Enable NTP On Off Enable Network Tim[...]

Use To Show Supply Estimates Show estimates Do not show estimates Display the estimates of the supplies on the printer con trol panel, Embedded Web Server, menu settings, and device statistics reports. Note: “Show estimates” is the factory default setting. Eco-Mode Off Energy Energy/Paper Paper Minimize the use of energy, pa per, or specialty m[...]

Use To Output Lighting Normal/Standb y Mode Off Dim Brigh t Set the amount of light f rom the bin. Notes: • If Eco-Mode is set to Energy or Energy/Paper, then the factory default setting is Dim. • If Eco-Mode is set to Off or set to Paper, then the factory default setting is Brig ht. • This menu appea rs only when an indic ator light is insta[...]

Use To Timeou ts Hibernate Time out Dis able d 1 hou r 2 hou rs 3 hou rs 6 hou rs 1 day 2 day s 3 day s 1 week 2 weeks 1 mon th Set the printer to o perate at a low powe r state. Notes: • When the Hibernate Timeout timer ex pires, the printer uses Ethernet connection to c heck the value of “Hiberna te Timeout on Connection.” • If “Hiberna[...]

Use To Timeou ts Job Hol d Ti meo ut 5–255 se c Set the amount of time the printer wa its for user i ntervention before it holds jobs that require unavail able resources and continues to print other jobs in the print queue. Notes: • “30 sec” is the factory def ault setting. • This menu appears only when a formatted, working printer hard d[...]

Use To Press and Hold Sleep Button Do not hing Slee p Hibernate Determine how th e print er, while in idle state, reac ts to a lon g press of the Sleep button. Note: “Do nothi ng” is the facto ry default setting. Factor y Default s Do Not Rest ore Restor e Now Restore the printer settings to its facto ry defaults. Notes: • Do Not Restore is t[...]

Use To Staple Off On Specify whethe r prints are stap led. Notes: • Off is the fac tory defaul t setti ng. • On allows th e printer to sta ple print jobs. • This menu appears only when a supported staple finisher is instal led. Hole Punch Off On Specify whether prints have ho les for binding. Notes: • Off is the fac tory defaul t setti ng. [...]

Use To Paper Saver Border None Solid Print a border on each pag e image when using N ‑ Up (pages per side). Notes: • None is the factory default setting . • This setting affects jobs if th e value of the Paper Saver setting in the same menu is not set to Off. Paper Saver Or dering Horizontal Reverse Hori zontal Reverse Vertical Vertic al Spec[...]

Print Settings Setup menu Use To Printer Language PCL Emulatio n PS Emulation Set th e d efa ul t pri nte r lan gua g e. Notes: • PCL Emulation is the factory default setting. • PostScript emulatio n uses a PostScript interpreter for processing print jobs. • PCL Emulation uses a PCL inte rpre ter for process ing print jobs. • Setting a prin[...]

Use To Download Target RAM Flash Disk Set the st ora g e loc at ion f or d ownl oa ds . Notes: • RAM is the fa ctory defau lt setting . Storing downl oads in the RAM is temporary. • Storing down loads in a flash memory or i n a printer hard di sk places them in permanent storag e. Downloads remain in the flash memory or on the printer hard disk[...]

Use To Blank Pages Do Not Print Print Specify whet her blank pages are inserted in a print job. Note: Do Not Prin t is the factor y defau lt s etting . Coll ate (1,1,1) (2,2,2) (1,2,3) (1,2,3) Stack the pages of a print job in seque nce when printing multiple copies. Note: “(1,1,1 ) (2,2,2)” is the factory d efault setting. Separator Sh eets Of[...]

Use To Paper Saver Border None Solid Print a border when using Paper Saver. Note: None is the factory default setting. Staple Jo b Off On Specify wh ether p rinted ou tput is stapled. Notes: • Off is the fac tory d efaul t setti ng. • This menu appears only when a support ed staple fin isher is instal led. Run Stapler Test Print a repor t that [...]

Quality menu Use To Print Resolu tion 300 d pi 600 d pi 1200 d pi 1200 Imag e Q 2400 Imag e Q Specify t he p rinted outp ut re solution in dot s per i nch. Note: 600 dp i is the factory d efaul t setting. Pixel Boost Off Fonts Horizontally Vertic ally Both directions Isolated Ena ble more pixe ls to p rint in clus ter s for cl arity, in order to en[...]

Use To Job Accounting Log Off On Determine and set if the printer creates a log of t he print jobs it receives. Note: Off i s th e factory def ault setti ng. Job Accounting Utilities Print and delete log fi les or export them to a flash drive. Accounting Log Frequency Weekly Monthly Determine and set how often a log file is created. Note: Monthly i[...]

Use To Log Fi le Pref ix Specify the prefix you want for the log file name. Note: The current host name defined in the TCP/IP menu is used as the default log file pre fix. Utilities menu Use To Remove Held Jobs Con fid ent ial Held Not Restored All Delete confidential and held jobs f rom the printer hard disk. Notes: • Selecting a setting affects[...]

XPS menu Use To Print Error Pages Off On Print a page containing informati on on erro rs, includi ng XML markup e rrors. Note : Off is th e facto ry default setting. PDF menu Use To Scale t o Fit Yes No Scale page content to fit the sel ected paper size. Note : No is the factory defaul t setting. Annotations Do Not Print Print Print annotati ons in[...]

PCL E mul me nu Use To Font Source Resid en t Disk Downlo ad Flash All Specify the set of fonts used by the Font Name menu. Note s: • “Resident” is the factory default setting. Resident shows the f actory default set of fonts downloaded in th e RAM. • “Flash” and “Disk” settings show all fonts resident in that option. • The flash [...]

Use To PCL Emulation Settings Lines per Pa ge 1–255 Specify the number of lines that pri nt on each page. Note s: • 60 is the US factory de fault setting . 64 is the intern ation al default setting. • The printer sets the amount of spac e between each line based on the Lines per Page, Paper Size, and Orient ation s ettings. Sele ct the Pape r[...]

Use To Tray Renumber View Fact ory Defau lts MPF D efa ult = 8 T1 Default = 1 T1 Default = 4 T1 Default = 5 T1 Default = 20 T1 Default = 21 Env Default = 6 MPap er D efau lt = 2 MEnv Defa ult = 3 Display the factory d efault setting a ssigned to each tray or feeder. Tray Renumber Restor e De fault s Yes No Restore all tray an d feeder assignments t[...]

Use To Font S ize 1–25 5 pt Set the default font size for HTML documents. Note s: • 12 pt is the factory default setting. • Font size can be increased in 1 ‑ point inc rements. Scale 1–40 0% Scale the default font for HTML documents. Note s: • 100% i s the f acto ry def ault se ttin g. • Scaling can be incr eased in 1% inc rements. Or[...]

Use To Orientation Portrai t Landscape Reverse Por trait Reverse Landscape Set the image orientatio n. Note: Portr ait is the fa cto ry defa ul t sett ing . Help menu The Help menu consists of a series of He lp pages that are s tored in the printer as PDFs. They contain information abou t using t he prin ter a nd perfo rming p rinting task s. Engli[...]

Saving money and the environment Lexmark is co mmitted to environ mental s ustainabi lity and is cont inually im proving its pri nters to r educe their impact on the environment. We design with the environment in mind, engin eer our packaging t o reduce materials, and provide coll ecti on and recy cling pr ogra ms. Fo r more infor mati on, see: •[...]

Avoid paper jams Correctl y set the pap er type a nd size to a void pap er jams. For m ore inform ation, see “Avoiding jams” on page 163 . Saving energy Using Eco ‑ Mode 1 Open a Web browser, and then type the print er IP address in the ad dress field. Notes: • View the printer IP address in the TCP/IP sect ion in the Network/P orts menu. T[...]

Use To On Reduce printer noise. Note s: • Print jobs process at a re duced speed. • Printer engine motors do not start until a docu ment is ready to print. There is a short del ay before the first page is printed. • The alarm control and cartri dge alarm sounds are turned off. • The printer ignores the Advance Sta rt command. Off Use fac to[...]

Using Hi bernate mode Hibernate is an ultra ‑ low ‑ power opera ting mo de. Whe n op erating in Hibe rnate mode, a ll other system s and d evices are powe red down safel y. Notes: • Make su re to wake the pr inter f rom Hib ernat e mode b efore sending a print job. A har d res et or a long pr ess of the Sl eep bu tton wakes t he prin ter fr o[...]

Notes: • View the printer IP address in the TCP/IP sect ion in the Network/P orts menu. The IP addres s appea rs as fo ur sets of numbers separated by period s, such as 1 23.123.123.123. • If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 2 Click Sett ing s > Gene ral S etti ngs . 3 In the Screen [...]

To return Lexmark cartri dges for r euse or rec ycling, fol low the inst ructi ons that cam e with yo ur printer o r cartr idge and use th e prepaid shipping label . You ca n also do the followi ng: 1 Go to www.lexma rk.com/recy cle . 2 From the Ton er Cartridg es se ction, selec t your count ry o r regio n. 3 Follow the instruct ions on the compu [...]

Securin g the printer Using the security lock feature The printer is equipped with a security lock feature. Wh en a lock compati ble with most laptop com puters is attac hed, the printer is locked. When l ocked, th e controller board shield and the co ntroller bo ard cann ot be removed. At tach a securi ty lock to the pr int er in th e loca tion sh[...]

• The printe r is being s erviced by someone fro m outside you r organiza tion. • The print er is be ing rem oved fro m your pre mises for se rvice. • The printe r is being s old to a nother or ganizatio n. Disposing of a printer hard disk Note: Some p rin ter mod els ma y not have a pr inte r hard di sk in stal led . In hig h ‑ securi ty e[...]

Erasing printer hard disk memory Notes: • Some print er models may not h ave a printer hard disk installed . • Configuring Erase Temp orary Dat a Files in t he printer m enus lets you remove res idual con fidential material left by print jobs by securely ov erwriting files that have been marked for deletion. Using the printer control panel 1 Tu[...]

• If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 2 Click Sett ing s > Security > Disk Enc ryption . Note: Di sk Encr yption appear s in the Security m enu on ly when a format ted, non ‑ defecti ve pr int er hard disk i s installed . 3 From the Dis k En crypti on me nu, se lect Ena ble . Note[...]

Maintaining the printer Peri odical ly, certa in tas ks are require d to ma intain opt imum p erfor mance o f your printe r. Warn ing —Pot ent ial D amag e: F ailur e to m aintai n optim um pr inter perfor mance, or t o repla ce par ts and su pplie s, may c ause damag e to yo ur pr int er. Cleaning the printer Cleaning th e printe r Note: You m a[...]

2 Empt y t he co nta iner . 3 Insert the emp tied hole pu nch bo x back i nto the fi nisher un til it clicks into p la ce. Checking the stat us of parts and s upplies A message appears on th e printer display when a replacement sup ply item is needed or when maintena nce is required. Checki ng the status of parts and sup plies on the prin ter contr[...]

Checki ng the status of parts and sup plies from the Embedde d Web Serv er Note: Make sure the computer and printer ar e connected to the same netwo rk. 1 Open a Web browser, and then type the print er IP address in the ad dress field. Notes: • View the printer IP address in the TCP/IP sect ion in the Network/P orts menu. The IP addres s appea rs[...]

Notification Description Non Continuable Stop 1,2 The printer stops when the supply condi tion is reached. The supply must be replaced to continue printing . 1 The printer generates an e-mail about the status of the supply when supply notifica tion is enabled. 2 The printer stops when some supplie s become empty to prevent damage. 4 Click Submi t .[...]

Item Retu rn Pr ogr am ca rtri dg e For the United States and Ca nada High Yiel d Toner Cartridg e 521HL Extra High Yield Toner Cart ridge 521XL* For the European Union, European Economic Area , and Switzerland High Yiel d Toner Cartridg e 522HL Extra High Yield Toner Cart ridge 522XL* For the Asia Pacific Re gion (inc ludes Australia and N ew Zeal[...]

Ordering a fuser wiper Part name Part number Oil wip er in bag 40x85 79 Wax wi per in bag 40X85 81 Ordering a maintenance kit To iden tify the su pporte d fuser t ype, view th e la bel on the fu ser. Do either of the following: • Remove the ton er cartr idge a nd the imaging unit. The two-di git fu ser typ e code ( such as 11 or 13 ) can be seen [...]

Storing supplies Choose a cool , cle an stor age are a for the printe r supp lies. Store supplie s rig ht side up in th eir ori ginal packin g until you are ready to use them. Do not e xpose suppl ies to : • Dire ct sunlight • Temperatures above 35°C (95°F) • High hum idity above 80 % • Salty a ir • Corros ive gases • Heavy dust Repla[...]

2 Pull the cartridge out of t he printer using the handle. 3 Unpack the n ew tone r cartridge, then r emove t he packin g mate ria l, and th en s hake the car tri dge to redi stribu te the toner . 4 Insert th e ton er cartri dge into the pr inter by aligni ng th e side r ails of the cartri dge with the ar rows on the side r ails insi de the pr inte[...]

5 Close the multipurpose feeder door and the front cover. 2 1 Replacing the i maging un it 1 Lift the front cover, and th en pull down the multipurpose feeder do or. 2 1 Maintai ning the pr inter 151[...]

2 Pul l out the ton er cart ridg e fro m the p rint er using the ha ndle. 3 Lift the green handle, and then p ull out the imaging unit from the printer. 1 2 4 Unpack the new imag ing un it, and th en shake it. 5 Remove all pa cking ma terial fro m the ima ging unit. Warning—Pote ntial Da mage: Do not expo se the ima ging unit to di rect light f o[...]

6 Inser t th e imagi ng unit into th e pri nter b y ali gning the arro ws on t he si de rail s of the i ma ging unit with th e arro ws on the si de rail s insi de th e printe r. 7 Insert th e ton er cartri dge into the pr inter by aligni ng th e side r ails of the cartri dge with the ar rows on the side r ails insi de the pr inter . Maintai ning th[...]

8 Close the multipurpose feeder door and the front cover. 2 1 Replacing a staple cartridge 1 Open the sta ple r do or. 2 Pull down the latch of the staple cartridge holder, and th en pull the holder out of th e finisher. Maintai ning the pr inter 154[...]

3 Squeeze both s ides of th e empty st aple case with your fingers, and then r emove the s taple case from t he cartridge. 1 1 2 4 Insert the fro nt side of th e new staple case into th e staple cartridge, and then push the rear s ide into the cart ridge. 1 2 5 Push the st aple cartridge into the finish er until it cli cks in to pla ce. 6 Clos e th[...]

1 2 3 Insta ll the n ew cover a ssemb ly in to the pr int er. 4 Turn on t he prin ter . Replacing the fuse r wiper 1 Turn off th e prin ter. 2 Squ eeze the fu ser wi per cover tab, a nd the n li ft to r emo ve th e cove r asse mbl y. CAUTION —HOT SU RFACE: The inside of the pr inter might be hot. To r educe t he risk of injury f rom a hot compone[...]

1 2 3 Press the green portion of th e fuser wiper against th e fuser wiper cove r, and then un hook t he rig ht side of the wi per from the co ver frame to remove th e fuser wip er. 2 3 4 Insert the left si de of the new fuser wiper t ab through the slot on the left side of the cover frame. 5 Hook the righ t side o f th e fuser wipe r on th e r igh[...]

6 Install the cover ass embly in to the pr inter. 7 Turn on t he prin ter . Moving the printer CAUTION—PO TENTIAL IN JURY: Th e print er we ight is great er tha n 18 kg (40 lb) and r equire s two or mor e trained p ersonnel to lift it safely. Before moving the printer CAUTION—PO TENTIAL IN JURY: Befo re moving the print er, fol low these g uide[...]

• If the printe r does no t have a caste r base b ut is configured with o ptional trays, t hen rem ove the t rays. Note: Slide the latch on the righ t side o f the op tional tray toward the front of the tra y until it clicks into place. • Use the handholds l ocated on bo th sid es of the pr inter to li ft it . • Make s ure your fingers a re n[...]

Warn ing —Pot ent ial D amag e: D amage t o the p rinter caused by impr oper mo ving is not c overed by the p rinter warranty. Moving the printer to ano ther location The pri nter a nd its ha rdwar e opti ons can be sa fely mo ved t o anothe r loca tion by fol lowing t hese p recaut ions: • Any cart used to move th e prin ter must have a su rfa[...]

Managing the printer Finding adva nced networking and ad ministrator in formation This chapt er co vers ba sic adm inis trative suppor t ta sks using the Em bedded W eb Serv er. For more ad vanc ed syst em suppor t tasks , see t he Networking Guide on the Softwa re and Docum entation CD or the Embe dded Web S erv er — Security : Admin istrato r&a[...]

Copying prin ter settings to other printers Note: This feature i s available on ly in networ k printers. 1 Open a Web browser, and then type the print er IP address in the ad dress field. Notes: • View the printer IP address in the TCP/IP sect ion in the Network/P orts menu. The IP addres s appea rs as fo ur sets of numbers separated by period s,[...]

Clearin g jams Carefully s elect pap er and specialty media, a nd then load them properly to avoi d most jams. Fo r more informatio n, see “Avoiding jams” on page 163 . If jams occur, then follow the steps o utlined in this chapter. Note: Jam Reco very is set to Au to by d efault. The prin ter re prints jammed pag es unle ss the mem ory requi r[...]

• Do not slide the p aper in to th e tray. Loa d paper as shown in the illu stra tion. • Make sure the guides in t he tray or the multipurpose feeder are properly positioned and are not press ing tightly agai nst the paper . • Push th e tray firm ly into the pr inte r after loa ding p aper. • If you a re load ing pre punched paper for us e [...]

• If pape r ne eds to be retur ned t o the m ailbo x bin, t hen inse rt th e pap er under the b in arm, and t hen push the pa per all the wa y back. 1 2 Note: If the pa per is no t under t he bin ar m, th en a jam occ urs due to an o verfille d bin. Use recommended paper • Use onl y recomme nded pap er or specia lty med ia. • Do not lo ad wri[...]

2 3 4 5 6 7 8 9 11 1 10 Jam location Print er mes sag e What to do 1 Staple f inisher [x] ‑ page jam, remove paper, open stapler door. Leave paper i n bin. [455– 457] Remove paper from the stapler bin, open the stapler doo r, then rem ov e t he s tap le cart rid ge , an d th en remove the jammed staples. 2 Standard b in [x] ‑ page jam, remove[...]

Jam location Print er mes sag e What to do 9 Upper door and rear duplex area [x] ‑ page jam, open upper and lower rear door . [231–2 34] Open the rear door of the printer and the rear duplex area, and then remove the jammed paper. 10 Mailbox [x] ‑ page jam, remove paper, open mailbox rear doo r. Leave paper in bin. [43y.xx] Open the rear door[...]

2 Lift the green handle, and then pull the to ner cartridge out of the printer . 3 Place the cartridge aside. 4 Lift the green handle, and then pull the imaging unit out of the p rinter. 1 2 5 Place th e imaging unit aside on a fla t, smooth surface. Warning—Pote ntial Da mage: Do not expo se the ima ging unit to di rect light f or more than 10 m[...]

1 2 Warning—Pote ntial Da mage: The jammed paper may be covered with toner , which can stain garments and skin. 7 Install the imag ing un it. Note: Use the arrows on the side of t he printer as a guide. 8 Insert the cartridge into th e printer, and then push the green handle back into place. Notes: • Align the arrows on the guides of th e tone [...]

9 Close the multipurpose feeder door and the front cover. 2 1 10 To clea r the messag e and co ntinue printi ng, sele ct Next > > Clear th e jam, press OK > . [x] ‑ page jam, open upper rear door [202] CAUTION —HOT SU RFACE: The inside of th e prin ter m ight be ho t. To re duce t he risk of injury f rom a h ot component, allow the s u[...]

3 Clos e th e re ar d oor . 4 To clea r the messag e and co ntinue printi ng, sele ct Next > > Clear th e jam, press OK > . [x] ‑ page jam, open upper and lo wer rear door [231–234] CAUTION —HOT SU RFACE: The inside of th e prin ter m ight be ho t. To re duce t he risk of injury f rom a h ot component, allow the s urface to cool befo[...]

3 Clos e th e re ar d oor . 4 Push th e back of th e standa rd tray . 5 Press do wn the re ar duplex flap, th en firm ly grasp t he jamm ed paper, and then gently p ull th e paper out . Note: M ake sure all paper fragmen ts are re moved. Clearing jams 172[...]

1 2 6 Inser t t he stand ard tray. 7 To clea r the messag e and co ntinue printi ng, sele ct Next > > Clear th e jam, press OK > . [x] ‑ pag e jam, r emove standa rd bi n jam [2 03] 1 Firmly gr asp the jamm ed paper on each si de, a nd then gently pull it out . Note: M ake sure all paper fragmen ts are re moved. 2 To clea r the messag e [...]

[x] ‑ page jam, remove tray 1 to clear duplex [235–239] 1 Lift t he tr ay slig htly , and th en p ull out i t out compl etely. 1 2 3 2 Push down the front dupl ex flap, then firmly grasp the jammed paper, and then gently pull the paper to the right and out of the pri nter . Note: M ake sure all paper fragmen ts are re moved. 2 1 3 Ins ert the t[...]

[x] ‑ page jam, open tray [x] [24x] 1 Check whic h tra y is ind icated on th e pr int er disp lay . 2 Lift the t ray slig htly, and then pull it out co mpletely . 3 Firmly gr asp the jamm ed paper on each si de, a nd then gently pull it out . Note: M ake sure all paper fragmen ts are re moved. 4 Ins ert the tra y. 5 To clea r the messag e and co [...]

[x] ‑ page jam, clear ma nual feeder [250] 1 From th e mu ltipurpo se fe eder, fir mly gras p the ja mmed p aper o n each side , and the n gent ly pull it out. Note: M ake sure all paper fragmen ts are re moved. 2 Flex the sheets ba ck and forth to loosen the m, and then fan them. Do n ot fold or crease t he paper. Straight en the edges on a leve[...]

[x] ‑ page jam, remove paper, ope n stapler door. Lea ve paper in bin. [455 –457] 1 From th e stapl er bin, fir mly gras p the ja mmed pa per on e ach si de, and the n gently pu ll it o ut. Note: M ake sure all paper fragmen ts are re moved. 2 Open the sta ple r do or. 3 Pull do wn the latch o f the st aple ca rtri dge ho lder, a nd then pull t[...]

4 Use the meta l tab to lift t he stap le guard, a nd then remo ve any loo se staples . 5 Press do wn the staple g uard until it cl ick s into p lac e. Clearing jams 178[...]

6 Slide t he stap les towa rd the met al bra cket. Note: If the staples are at the rear of the cartridge, then shake the cartridge downward to bring the st aples near the meta l brack et. Warning—Pote ntial Da mage: Do not tap t he ca rtridg e on a h ard surf ace. This coul d damage the ca rtridg e. 7 Push the cartridg e holder firmly back into t[...]

[x] ‑ page jam, remove paper, ope n finisher rear d oor. Leave paper in bin. [451] 1 Open the rear stap le f inish er d oor . 2 Firmly gr asp the jamm ed paper on each si de, a nd then gently pull it out . Note: M ake sure all paper fragmen ts are re moved. 3 Clos e th e stapl e f inish er d oor. 4 To clea r the messag e and co ntinue printi ng, [...]

[x] ‑ page jam, remove paper, ope n expander rear d oor. Leave paper in bin. [41y.xx] 1 Open the o utput expa nder rear door. 2 Firmly gr asp the jamm ed paper on each si de, a nd then gently pull it out . Note: M ake sure all paper fragmen ts are re moved. 3 Clos e the outpu t expa nder rear do or. 4 To clea r the messag e and co ntinue printi n[...]

[x] ‑ page jam, remove pa per, open mailbo x rear door. L eave paper in bin. [43y.xx] 1 Open th e mailbo x rear door . 2 Firmly gr asp the jamm ed paper on each si de, a nd then gently pull it out . Note: M ake sure all paper fragmen ts are re moved. 3 Clos e the mailb ox rear d oor. Clearing jams 182[...]

4 If the jam is in the mailbox bin, then firmly grasp the jammed paper, and then gently pull it out. Note: M ake sure all paper fragmen ts are re moved. 5 To clea r the messag e and co ntinue printi ng, sele ct Next > > Clear th e jam, press OK > . Clearing jams 183[...]

Troubleshooting Understanding th e printer mes sages Cartridge, imaging un it mism atch [41.xy] 1 Check if both the toner cartridge and imaging unit are MICR (Magne tic Ink Char acter Rec ognition) or non-MICR suppli es. Note: F or a l ist of supp ort ed sup plies, s ee th e “Order ing supp lies” secti on of t he User's Guid e or visit www[...]

Change [paper source] to [custo m type name] lo ad [orientation] Try on e or more of the follo wing: • Load the co rrect siz e and typ e of p aper in the tray, a nd the n pre ss on the printer co ntro l panel. Note: M ake su re the p aper s ize an d type s etting s are spe cified in the P aper m enu on t he pri nter co ntrol p anel. • Cancel th[...]

Close door or insert cartridge The toner cartridge is missing or not installed properly. Inser t the cartridge, and then close all doors and covers . Close fin isher rear door Close the rear door of the finisher. Close rear do or Close th e rear door of the prin ter. Compl ex page, some data may not ha ve prin ted [39 ] Try on e or more of the foll[...]

Disk full [62] Try on e or more of the follo wing: • From the pr inter co ntro l pan el, press to clear the messag e and co ntinue printin g. • Dele te font s, ma cros, and ot her d ata store d in t he prin ter h ard d isk. • Install a print er hard dis k with larger capaci ty. Disk must be form atted for use in this device From the pri nter [...]

Imaging unit very low, [x] es timated pages remain [84.xy] You may nee d to r eplace the imaging unit very soo n. For more in formati on, s ee the “Replac ing supp lies” s ectio n of t he User’s Guide . If nece ssary, pr ess on the printe r cont rol pane l to clear the mes sage and cont inue prin ting. Incompatible outpu t bin [x] [59] Do eit[...]

Insert Tray [x] Insert the i ndicate d tray in to th e print er. Install bin [x] Try on e or more of the follo wing: • Install the specifi ed bi n: 1 Turn of f the printe r. 2 Unplug the power cord from the electrical outlet . 3 Install the specif ied bin. 4 Connect t he power cord to a properly grounded el ectrical o utlet. 5 Turn the pri nter b[...]

Insufficie nt memory, some h eld jobs will not be restore d [37] Do either of the following: • From the pr inter co ntro l pan el, press to clea r th e mes sage . • Delet e ot her he ld jo bs to free up ad diti onal prin ter me mory. Insufficie nt memory to coll ate job [37] Try on e or more of the follo wing: • From the pr inter c ontrol pan[...]

Load [paper so urce] with [custom type name] [o rientation] Try on e or more of the follo wing: • Load the tray or feeder with the corr ect size and type of pap er. • From the pr inter co ntro l pan el, press to clear the messag e and co ntinue printin g. Note: If the pr inter finds a tra y that has th e corr ect s ize and type of pape r, the n[...]

Load Manual Fee der with [custom type name ] [orien tation] Try on e or more of the follo wing: • Load the feeder with the correct size and typ e of paper. • From the pr inter co ntro l pan el, press to clear the messag e and co ntinue printin g. Note: If n o paper is loaded in the feede r, then the printer manually overrides the request, and t[...]

Mainte nance ki t very lo w, [ x] estimated pag es remain [80.xy] You may nee d to repl ace the mai ntenanc e kit ve ry soon. For m ore info rmation, v isi t the Lexm ark suppo rt W eb site at http: //sup port. lexmark .com or co ntact c ustom er suppo rt, and the n report the m essag e. If nece ssary, pr ess on the printe r cont rol pane l to clea[...]

Not enough free space in flas h memory fo r resourc es [52] Try on e or more of the follo wing: • From the pr inter co ntro l pan el, press to clear the messag e and co ntinue printin g. • Dele te font s, m acros, and other data store d in t he fla sh me mory . From the pr inter co ntro l pan el, navi gate t o: > Settings > > Set tin g[...]

5 Connect t he power cord to a properly grounded el ectrical o utlet. 6 Turn the pri nter b ack on. • Remove the specif ied bin: 1 Turn of f the printe r. 2 Unplug the power cord from the electrical outlet . 3 Remove the specified bin. 4 Contac t cust omer sup port. • From the pr inter co ntro l pan el, press to clea r the mes sage an d print w[...]

Reinstall missing or unresp onsive fus er [31.xy] Try on e or more of the follo wing: • Remove the u nrespon sive fuser, a nd then reinstall i t. Note: If the message appears after reinstalling the supply, then t he fuser is defective. Replace the fuser. • Inst all t he miss ing f user. For m ore in form ation on in stall ing th e fuser , se e [...]

Remove paper from standard output b in Remove th e pap er stack from the s tandard bin. Replace cartridg e, 0 esti mated pa ges remain [88.xy] Repl ace the to ner car tri dge to clear the mes sage and cont inue printing . Fo r more infor mati on, see th e ins tructio n shee t that ca me with th e supply or see the “Rep lacin g suppli es” sect i[...]

Replace roller ki t [81.xx] 1 Replace the roller kit. For more informat ion, see the instruction sh eet that came with the part . 2 Press to clear the m essag e and co ntinue printin g. Replace uns upported cartridge [32.xy ] Remov e the to ner ca rtr idge, an d then i nstal l a sup porte d one to clea r the m essag e and co ntinue print ing. For m[...]

• Make sure th e Serial Bu ffer menu is set to Ena bled. Some h eld jo bs we re not re store d From the pri nter contr ol panel, select Continue to clear the messa ge and conti nue print ing. Note: Held jobs t hat are not resto red remain in the printer hard dis k and are ina ccessible. Standard network software error [54] Try on e or more of the[...]

Too many disks installed [58 ] 1 Turn off th e prin ter. 2 Unplug the power cord fro m the electrical outlet. 3 Remov e the e xtra pr int er hard dis ks. 4 Connect the power cord to a properly gro unded electrical outlet. 5 Turn the pr inter back o n. Too many flash opti ons in stalled [58] 1 Turn off th e prin ter. 2 Unplug the power cord fro m th[...]

Unsupported option in slot [x] [55] 1 Turn off th e prin ter. 2 Unplug the power cord fro m the electrical outlet. 3 Remov e the unsu ppor ted o ption card from the prin ter cont roller board, a nd the n replac e it with a su pporte d card. 4 Connect the power cord to a properly gro unded electrical outlet. 5 Turn the pr inter back o n. USB po rt [[...]

Action Yes No Step 4 Check other electrical equipment plugged into the electrical outlet. Does other elec trical equipment work? Unplug the other electrical equipment, and then turn on the printer. If the prin ter does not work, then reconnect the other electrical equipment. Go to step 5. Step 5 Check if the cables connecting the printer and the co[...]

Action Yes No Step 11 Check the installed printer dri ver. Is the correct printer driver ins talled? Go to step 12. Install the correct printer driver. Step 12 Turn off the printer, then wait for about 10 sec onds, and then turn the printer back on. Is the printer working? The pr oble m is so lve d. Con tact custome r support . Printer display is b[...]

Hardware and internal option problems 2100-sh eet tray pro blems Action Yes No Step 1 a Pull out the tray, and then do on e or more of the following: • Make sure pape r lies flat in the tray. • Check for paper jams or misfeeds. • Check if the paper size indicators on the paper guides are aligned with the paper size i ndicators on the t ray. ?[...]

Cannot dete ct interna l option Action Yes No Step 1 Turn off the printer, then wait for about 10 seconds, and then turn on the printer. Does the i nternal o ption oper ate correctl y? The p ro blem is solv ed. Go to s tep 2. Step 2 Check if the inter nal option is pro perly insta lled in the control ler board. a Turn off the p rinter usin g the po[...]

Action Yes No Step 2 Check the cable and the internal print server connection. Use the correct cable, and then check if it is securely connected to the internal print ser ver. Does the internal print server operat e correctly? The pr oble m is so lve d. Con tact custome r support . Tray proble ms Action Yes No Step 1 a Pull out the tray, and then d[...]

Internal Solutions Port doe s not operate correctly Action Yes No Step 1 Make sure the Internal Sol utions Port ( ISP) is in stalled. a Install the ISP. For more info rmation, see “Installing an Internal Solutions Port ” on page 19 . b Print a menu settings page, and th en check if the ISP is listed in the Installed Fe atures li st. Is the ISP [...]

Paper feed probl ems Jammed pages are not reprinted Action Yes No a Turn on jam recovery. 1 From the printer control pan el, navigate t o: Settings > General Settings > Print R ecovery > Ja m Recovery 2 Selec t On or Auto , and then press . b Resend the pages that did not prin t. Were the ja mmed pages reprinted? The pr oble m is so lve d.[...]

Paper jam m essage re mains afte r jam is cle ared Action Yes No a From the printer control pa nel, navigate to: Next > > C lear the ja m, press OK > b Follow the instructions on the pr inter display. Does the paper jam message remain? Contact customer support . The pr ob lem is s olve d. Solving print problems Printing problems Confidenti[...]

Error mes sage about re ading the flash driv e appears Action Yes No Step 1 Check if the flash drive is inserted into the front USB port. Note: The fla sh drive will not work i f it is inse rted into the re ar USB port. Is the flash drive inserted into the fr ont USB port? Go to step 2. Insert the flash driv e into the front USB port. Step 2 Check [...]

Job prints from the wr ong tray or on the wrong paper Action Yes No Step 1 a Check if you are print ing on paper that is supported by the tray. b Resend the print job. Did the job print from the correc t tray or on the correct paper? The p ro blem is solv ed. Go to s tep 2. Step 2 a From the Paper menu on the prin ter control panel, set the paper s[...]

Action Yes No Step 3 Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in th e job. Did the job print and col late correctly? The pr oble m is so lve d. Con tact custome r support . Multiple ‑ language PDF files do not print Action Yes No Step 1 a Check[...]

Action Yes No Step 4 a Disable the Pa ge Prot ect feature. From the printer control pa nel, navigate to: Settings > Gen era l Set tin gs > Print Reco very > Page Protect > Off b Resend the print job. Did the job print? The p ro blem is solv ed. Go to s tep 5. Step 5 Install additiona l printer memory, and then resend the prin t job. Did[...]

Action Yes No Step 5 a Turn off the printer, then wait f or about 10 seconds, and th en turn the printer back on. b Resend the print job. Do the jobs print? The p ro blem is solv ed. Go to s tep 6. Step 6 a Remove, and then reinstall the printer software. F or more information, see “Installing th e printer software” on page 37 . Note: The pr in[...]

Action Yes No Step 1 a Open the trays, and then check if they contain p aper of the same size and type. • Check if the paper g uides are in the correc t positions for the size of the paper load ed in each tr ay. • Check if the paper size indicators on the paper guides are aligned with the paper size i ndicators on the t ray. b Resend the print [...]

Print qual ity probl ems Char acter s ha ve ja gg ed or uneven edges Action Yes No Step 1 a Print a font sample list to check if the fonts you are using are supported by the printer. 1 From the printer control pan el, navigate t o: Menus > Reports > Print Fonts 2 Selec t PCL Fonts or PostScript Fonts . b Resend the print job. Are you using fo[...]

Action Yes No Step 2 From the printer cont rol panel, set th e paper size and type in th e Paper menu to match the paper loaded in the tray. Do the paper size and type match th e paper loaded in the tray? Go to step 3. Do one or more of the following : • Specify the paper size from the tray settings to match the paper loaded in the tray. • Chan[...]

Action Yes No Step 2 a Replace the fuser. For more in formatio n on inst alling the fuse r, see the instruction sheet that came with the part. b Resend the print job. Do compressed images still appear? The pr oble m is so lved. Cont act customer support . Gray background o n prints ABCDE ABCDE ABCDE Leading edge Trailing edge Action Yes No Step 1 a[...]

Horizontal voids appear on prints Leading edge Trailing edge Action Yes No Step 1 a Make sure your sof tware progra m is using a corre ct fill pattern. b Resend the print job. Do horizontal voids app ear on prints? Go t o st ep 2. The p ro blem is solve d. Step 2 a Load the specifie d tray or feeder with a recommended type of pap er. b Resend the p[...]

Incorrect margins on prints ABC DEF ABC DEF Action Yes No Step 1 a Move the width and lengt h guides in the tray to the correc t positions for the paper size loaded. b Resend the print job. Are the margins co rrect? The p ro blem is solve d. Go t o st ep 2. Step 2 From the printer cont rol panel, set the paper size in the Pap er menu to match the p[...]

Paper curl Action Yes No Step 1 Move the width and length guides in the tray to the correct position s for the size of the paper loaded. Are the width and length guides positi oned correctly? Go to step 2. Adjust the width and length guide s. Step 2 From the printer control panel, set th e paper type and weight in the Paper menu to match the paper [...]

Action Yes No Step 1 a Move the width and lengt h guides in the tray to the correc t positions for the size of the paper loaded in the tray. b Resend the print job. Do print irr egulariti es still appear? Go t o st ep 2. The p ro blem is solve d. Step 2 From the printer cont rol panel, set th e paper size and type in th e Paper menu to match the pa[...]

Print is too dark ABC DEF ABC DEF Action Yes No Step 1 a From the Quality men u on the pr inter con trol panel, r educe the t oner darkness. Note: 8 is th e factory default setting. b Resend the print job. Is the print still too dar k? Go t o st ep 2. The p ro blem is solve d. Step 2 a From the p rinter contr ol panel, s e t the paper type, textur [...]

Action Yes No Step 5 a Load paper from a fresh pac kage. Note: Paper absorbs moisture due to high humidi ty. Store paper in its original wrap per until you use it. b Resend the print job. Is the print still too dar k? Go t o st ep 6. The p ro blem is solve d. Step 6 Replace the imaging unit , and then resend the print job. Is the print still too da[...]

Action Yes No Step 4 Make sure that the paper has no texture or roug h finishes. Are you printing on textur ed or rough paper? From the printer control panel, cha nge the texture settings in the Paper Text ure menu to match the paper you are printing on. Go to step 5. Step 5 a Load paper from a fresh pac kage. Note: Paper absorbs moisture due to hi[...]

Action Yes No Step 1 a Check if there is packing materia l left on the imaging unit. 1 Remove the toner car tridge, and then the imaging unit. 2 Check if the packi ng materi al is properly remo ved from the imagin g unit. Warn ing— Pot en tia l Dam age: Do not expose the imaging unit to direct light for mor e than 10 minutes. Extended exposu re t[...]

Action Yes No Step 1 a Rein sta ll the im agi ng u nit . 1 Remove the toner car tridge, and then the imaging unit. Warn ing— Pot en tia l Dam age: Do not expose the imaging unit to direct light for mor e than 10 minutes. Extended exposu re to light may cause print quali ty problems. 2 Install the imag ing unit, and then the c artridge. b Resend t[...]

Shadow images appear on prints ABCD ABCD ABCD ABCD Leading edge Trailing edge Action Yes No Step 1 Load paper with the corr ect paper type and weight in the tray. Is paper with the correct pap er type and weight loaded in the tray? Go to step 2. Load paper with the correct paper type and weight in the tray. Step 2 From the printer control panel, se[...]

Action Yes No Step 1 a Move the width and lengt h guides in the tray to the correc t positions for the size of the paper loaded. b Resend the print job. Is the print still skewed? Go t o st ep 2. The p ro blem is solve d. Step 2 a Check if you are print ing on a paper that is supported by the tray. b Resend the print job. Is the print still skewed?[...]

Action Yes No Step 4 a Rein sta ll the im agi ng u nit . 1 Remove the toner car tridge, and then the imaging unit. Warn ing— Pot en tia l Dam age: Do not expose the imaging unit to direct light for mor e than 10 minutes. Extended exposu re to light may cause print quali ty problems. 2 Install the imag ing unit, and then the c artridge. b Resend t[...]

Action Yes No Step 3 a Load paper from a fresh pac kage. Note: Paper absorbs moisture due to high humidi ty. Store paper in its original wrap per until you use it. b Resend the print job. Do streaked vertical li nes appear on pr ints? Go t o st ep 4. The p ro blem is solve d. Step 4 a Rein sta ll the im agi ng u nit . 1 Remove the toner car tridge,[...]

Action Yes No Step 1 a Rein sta ll the im agi ng u nit . 1 Remove the toner car tridge, and then the imaging unit. Warn ing— Pot en tia l Dam age: Do not expose the imaging unit to direct light for mor e than 10 minutes. Extended exposu re to light may cause print quali ty problems. 2 Install the imag ing unit, and then the c artridge. b Resend t[...]

Action Yes No Step 4 a Enable Quiet mode. From the printer control pa nel, navigate to: Settings > Gen era l Set tin gs > Quiet Mode > On b Resend the print job. Does the toner rub off? Contact customer support . The pr ob lem is s olve d. Transparency print quality is poor Action Yes No Step 1 From the printer cont rol panel, set the pape[...]

Vertical voids appear on prints Leading edge Trailing edge Action Yes No Step 1 a Make sure your sof tware progra m is using a corre ct fill pattern. b Resend the print job. Do vertical void s appear on prints? Go t o st ep 2. The p ro blem is solve d. Step 2 a From the printer control pa nel, set the paper type and weight in the Pa per m e nu to m[...]

Embedded Web Server does not open Action Yes No Step 1 Make sure the printer IP address is correct. View the p rinter IP address: • From the printer home screen • From the TCP/IP section in the Net work/Ports m enu • By printin g a network setup pa ge or m enu settings pag e, and then finding the TCP/IP section Note: An IP address appears as [...]

You need to know you r print er m odel type and ser ial num ber. For mor e inform ation, see the l abel at the b ack of t he printe r. Th e ser ial nu mber is al so lis ted on the menu s etting s pag e. Lexmark ha s vari ous wa ys to hel p you solve yo ur prin ting pr oblem . Visit th e Lexm ark Web si te at http: //sup port. lexmark .com , and the[...]

Notices Prod uct i nfo rmat ion Produc t name: Lexmark MS710 and MS711 Machin e type: 4063 Mode l(s): 832, 835 Edition notice June 2013 The foll owing p aragrap h does not ap ply to any co untry where s uch pro visions are incons istent with loca l law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOU T WARRANTY OF ANY KIND[...]

Trademarks Lexmark, Lexm ark wi th diamo nd desi gn, Ma rkNet , and M ark Visi on ar e tr adema rks of Le xma rk I nter nat ion al, In c. , registered in the Un ited States and/or other countries . Mac and the Mac logo are trademarks of Apple In c., registered in th e U.S. and other countries. PCL® is a registered trademark of the Hewlett-Packard [...]

All other trademarks are th e property of their res pective owners. AirPrint and the Air Print logo are tr ademarks of Appl e, Inc. Federal Commun ications Com mission (FCC) comp liance information statement This produ ct has be en teste d and foun d to compl y with the l imits for a Class B digital de vice , pursuant to Part 15 of the FCC Rules. O[...]

1-meter average sound pressure, dBA Ready 32 dBA Values are subject t o change. See www .lexma rk.com fo r current values. EU waste electronics information The WEEE log o signifies sp ecific r ecycling programs and p roc edures for electronic prod ucts in countries of the European Union. We encour age the recycling of our pr oducts. If you ha ve fu[...]

Temperature information Ambient operating temperature 15.6 to 32.2° C (60 to 90°F) Shippi ng tempe rature -40 to 43 .3°C (- 40 to 110 °F) Storage temperature and r elative humidity 1 to 35°C (34 to 95°F ) 8 to 80 % RH Laser notice The printer is certified in the U.S. to conform to th e requirements of DHHS 21 CFR Chapter I, Subc hapter J for [...]

Mode Description Power consumption (Watts) Printing The product is generati ng hard ‑ copy out put fr om ele ctronic inpu ts. MS710, 780; MS 711, 800 Copy The product is generati ng hard ‑ copy ou tp ut f rom ha rd ‑ copy orig inal documents. N/A Scan The product is scanni ng hard ‑ copy docu ments. N/A Ready T he product is waiti ng for a [...]

Off mode If this produ ct h as an o ff mo de which sti ll con sumes a smal l amo unt of power, then to com plete ly stop pro duct power consum ption , disc onnect the power supply cord f rom th e elect rical outlet . Total energy usage It is some times helpful to ca lculat e the to tal pr oduct e nergy usage. S ince power con sumptio n cla ims are [...]

Regulatory notices for wirel ess products This se ction co ntain s the fo llowing r egulat ory informat ion p ertain ing to wi rele ss prod ucts that co ntain trans mitter s, for exa mple, but n ot limit ed to, wirel ess ne twork c ards or pro ximit y card reade rs. Modular compon ent notice This pro duct may contai n the f oll owing mo dular compo[...]

Si le matériel (ou son ant enne d' émission) est insta llé à l'extér ieur, il doit faire l'ob jet d'une li cence. L'insta llateur de ce t équi pement radi o doi t veille r à ce que l' antenn e soit impl antée e t dirig ée de manièr e à n' émettr e aucun cha mp HF d épassant les lim ites fixée s pour [...]

Č esky Spole č nost Lexmark International , Inc. tímto proh l ašuje, že výrobek tent o výrobek je ve shod ě se základními požadavky a další mi p ř íslušnými ustanoveními sm ě r nice 19 99/5 /ES. Dansk Lexmark Interna tional, Inc. erklærer herved, at dette produkt overholder de væsentlig e krav og øvrige re levante krav i direk[...]

Slovensko Lexmark Internati onal, Inc. izjavlj a , da je ta izdelek v skladu z bistven imi zahtevami in ostal imi relevantni mi dolo č ili dire ktive 199 9/5/ES. Svenska Härmed i ntygar Lexmark I nternational , Inc. att denna produkt står i överensstämmel se med de väsentliga egenskapskra v och övriga relevanta bestämme lser som fr amgår a[...]

Replacement is not available to you if the pr oduct you present fo r exchange is defaced, altered, in need of a repair not included i n warranty s ervice, da maged beyond repa ir, or if the p roduct is not free of a ll legal obligati ons, res trictions , liens, and encumbrances. As part of your warr anty se rvice and /or replacem ent, Lexm ark may [...]

T h i s i s t ru e e v e n if yo u a d v i se Le x m a r k or a R e ma r ke te r o f t h e p os s ib il i t y o f s uc h d am a ge s. L e x m a rk is no t l i ab l e f o r a ny claim by you based o n a thir d party c laim. This limit ation of r emedies al so appli es to cl aims agai nst any Supplier s and Remarketer s of Lexmar k. Lexmark's an[...]

Index Numerics 2100 ‑ sh eet tray loading 56 550 ‑ sheet tray installi ng 32 Symbol s [x] ‑ page jam, clear manual feeder. [250] 176 [x] ‑ page jam, lift front cover to remove cart ridge. [200–201] 167 [x] ‑ page jam, open tray [x]. [24x] 175 [x] ‑ page jam, open upper and lower rear door. [231–234] 171 [x] ‑ page ja m, open upper[...]

contro l panel, printe r indicato r light 13 Slee p butt on li ght 1 3 contro lle r board access ing 14 cust om pape r typ e assigni ng 68 custom paper typ e name creating 67 custom paper typ e names assigni ng 67 Custom Type [x] assigni ng a paper type 68 Custom Type [x ] name creating 67 Custom Type s menu 93 custom er sup port contact ing 235 D [...]

Imaging unit very lo w, [x] esti mated pages re main [84.xy] 188 Incompa tible o utput bi n [x] [59] 188 Incompati ble tray [x] [59] 188 Incorrect paper size, open [paper source] [34] 188 indica tor li ght printer contr ol panel 12 individual settings erasing 140 Insert hole pun ch box 188 Insert staple ca rtridg e 188 Insert Tray [x] 189 Install b[...]

PCL Emul 128 PDF 127 PostSc ript 127 Print Set tings 117 Quality 124 Reports 96 Secur ity A udit Log 1 11 Serial [x] 106 Set Da te and T ime 1 11 Setup 120 SMTP Set up menu 108 Standar d Ne twork 9 7 Standard USB 102 Substi tute Size 89 TCP/IP 99 Univers al Se tup 93 Utilities 1 26 Wireless 101 XPS 127 mobile de vice printing from 81 moving th e pr[...]

printer is print ing so lid blac k pages 226 repeating defec ts appe ar on prints 227 sha dow imag es app ear on prints 228 skewed print 228 streaked horizo ntal lines appear on prin ts 229 streaked verti cal lines 230 toner f og or backgr ound shadi ng appears on print s 231 toner rubs off 232 toner s pecks appe ar on p rints 23 1 transpa rency pr[...]

Insuffi cient memo ry, some h eld jobs will not be res tored [37] 190 Lo ad [p ap er s ou rce ] with [ cus tom string] [orientation] 190 Lo ad [p ap er s ou rce ] with [ cus tom type name] [ori entati on ] 19 1 Lo ad [p ap er s ou rce ] with [ pap er size] [orientation] 191 Lo ad [p ap er s ou rce ] with [ pap er type] [paper size] [ori enta ti on][...]

Remove defective d isk [61] 196 Remove pa ckagin g materia l, [are a name] 196 Remove paper from [lin ked se t bin name] 196 Remove paper from all bins 196 Remove pape r from bin [x] 196 Remov e paper f rom standa rd output bin 19 7 remov ing prin ter ha rd di sk 29 repeat pr int jobs 81 pri nting from a Maci ntos h comput er 82 prin ting f rom Win[...]

Too many bins att ached [58] 199 Too many disks ins talled [58] 200 Too m any fl ash op tions in stall ed [58] 200 Too man y trays at tached [58] 200 trans paren cies loading 62 tips 70 Tray [x] paper size unsuppo rted 200 tray s linking 66 unlink ing 66 troubl eshoo ting cannot open Emb edde d Web Server 235 checking an un respo nsive printer 201 [...]