Linear PERS-4200 Series manual

PERS-4200 Series P ERSONAL E MERGENCY R EPOR TING S YSTEM I NST ALLA TION & O PERA TION I NSTR UCTIONS PRINTER’S INSTRUCTIONS: INSTR,INSTL,PERS-4200 - LINEAR P/N: 237016 A - INK: BLA CK - MA TERIAL: 20 LB. MEAD BOND - SIZE: 8.500” X 11.000” - SCALE: 1-1 - FOLDING: ALBUM-FOLD - BINDING: SADDLE-STITCH BY BY USA & Canada (800) 421-1587 &[...]

Important PERS Installation W arnings ✔ Be sure and test the system weekly . Instruct the end-user regarding the impor tance of periodically testing the system. ✔ IMPORT ANT – F or telephone connection, connect the “LINE” jack to the household telephone line wall jac k, as described in the installation instructions. The Console will not b[...]

1 Contents 1. Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 2. Operation Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 2.1 Console Alarm Priorities . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 2.2 Console Options . . . . . . . . . . . . . . . . . . . . . . . [...]

2 1. Product Description The PERS-4200 Console is a UL Listed supervised wireless emergency repor ting product designed f or personal emergency repor ting applications. The table-top Console provides “pushbutton” emergency assistance to any one who desires additional security and peace of mind. The Console receives signals from up to 16 Linear [...]

3 ACTIVITY TRANSMITTERS DXS-31 DXS-54 SMOKE DXS-73 CARBON MONOXIDE DXS-80 DXS-32 EMERGENCY TRANSMITTERS DXS-LRP DXS-LRP-BK DXS-LRW DXS-LRC DXS-65 DXS-31 UP TO 16 TRANSMITTERS TOTAL CAN BE USED WITH EACH CONSOLE PERS-4200 CONSOLE PERS-4200 Compatible T ransmitters 2. Operation Summary A variety of Linear’ s DXS Format and DXT Format transmitters c[...]

4 2.2 Console Options Cellular Interface Module The Model UMTS-3G Cellular Interface Module pro vides 2-wa y ov er-the-air digital communications between the Console and the monitoring ser vice. The cellular module can be used to replace the traditional land-line telephone connection f or emergency repor ting. Remote Speaker/Microphone Module The M[...]

5 3. Console Connections 3.1 T elephone Connections 3.2 Option Module Installation 3.3 Power Supply Installation 3.4 Local Programming Connection CONNECT THE LINE IN JACK TO THE TELEPHONE LINE WALL JACK CONNECT THE HOU S E TELEPHONE TO THE PHONE OUT JACK NOTE : THI S CONNECTION I S OPTIONAL AND NOT REQUIRED NOTE : THE LOCAL TELEPHONE OR ANY DEVICE [...]

6 4. Console Modes & Features The Console operates in se veral modes and has f eatures that suppor t both the provider and the subscriber . 4.1 Provider Modes The Console has special modes of operation to aid the installer during setup and confi guration. Power Off Mode P ower Off Mode allo ws for out-of-service storage of the Console without [...]

7 4.3 User Modes The Console features three modes of oper ation for the user . Each mode changes the wa y the Console reacts or annunciates, depending on where the user is, or what time it is. Home Mode Home Mode is the standard mode of operation f or the Console when the user is at home during the day . The Console will annunciate and repor t all [...]

8 5. Using the Provider Modes The Console features special modes of oper ation to aid the installer during setup and confi gur ation. 5.1 Power Off Mode P ower Off Mode allo ws for out-of-service storage of the Console without discharging the backup battery . The Console is shipped from the factory in this mode. T o place the Console in P ower Off[...]

9 6. Programming with RA4200 Linear’ s RA4200 software confi gures the PERS-4200 Console remotely or locally . 6.1 Software Description The RA4200 software described in this manual suppor ts the prog ramming Linear’ s Model PERS-4200 P ersonal Emergency Reporting System. The software runs on an IBM PC or compatible computer . What is the R A42[...]

10 7. Programming Outline Use the follo wing programming outline to guide y ou through the steps required to set up the RA4200 software and progr am a PERS-4200 Console. Many of the programming options a vailab le in the RA4200 program can be left in their def ault settings, and do not need to be changed for most installations . Setup R A4200 Softw[...]

11 9. T esting the Modem A modem is used when connecting to a Console remotely , over the telephone line. A modem is not required for local progr amming with a USB cable . When using a modem, be sure that the computer is running correctly and that the modem is installed and working properly before you run the RA4200 Remote Access Program. Use the f[...]

12 10. RA4200 Software Over view The RA4200 software is a Windows compatib le program with menus and tabs to select various account fi elds to make selections and enter data. 10.1 Starting the Program T o Run the Program: Double-clic k on the RA4200 desktop icon or press ST ART , point to ALL PRO G RAMS , Linear , RA4200 and clic k on RA4200 . The[...]

13 10.3 The Menu Bar The menu bar provides access to each of the prog rams sub-menus. The icons below the menu bar are used to open, sa ve , and print subscr iber Account T emplates and perform various actions with the PERS-4200 Console. Drop-down Menu Items and Icons The sub-menus that can be accessed from the Menu Bar are: File NEW Opens a blank [...]

14 11. Creating a Custom Account T emplate Each PERS-4200 Console installation requires an Account T emplate. While many items are the same in diff erent Consoles repor ting to the same Central Station, some items (account number , customer information, & sensor inf or mation) are unique f or each installation. A custom Account T emplate is cre[...]

15 11.2 Console T ab The Console tab displays fi ll-in fi elds for setting inf or mation and options for the specifi c PERS-4200 Console. Subscriber Password Enter a new 4-digit subscriber pass word for the Console . This is the passw ord that the subscriber can use to call the Console from a remote telephone and access user features . The f act[...]

16 Annunciate T rouble Indication With this option box chec ked, the Console will announce three system trouble conditions if the y occur : Console low batter y , sensor low batter y , and no sensor status. Sensor troubles type are announced f ollowed by the sensor zone number . The def ault is to not annunciate these conditions. ✓ NO TE FO R UL [...]

17 11.3 Sensors T ab The Sensors tab displays fi ll-in fi elds f or setting inf ormation regarding the wireless sensors programmed into the Console . Sensor status indicators also display the current condition of the sensor . Up to 16 wireless sensors can be used with each PERS-4200 Console. The transmitter’s ID n umber is printed on a removab [...]

18 Sensor Zones Each of the Console’ s 16 wireless sensor zones has individual setup options. All the options are set on the Sensors tab. ID Each wireless transmitter is coded with a unique ID number at the factory . If the transmitter has been locally “lear ned” by the Console, the ID number will appear in the ID fi eld. Alternately , trans[...]

19 11.4 Communicator T ab The Communicator tab displa ys fi ll-in fi elds f or setting information regarding the Console’ s communication method and options f or PSTN and IP repor ting. Communicator Fallback The Console’ s communicator can report to the Central Station through the Public Switched T elephone Network (PSTN) or through Cellular [...]

20 Public Switched T elephone Network (PSTN) Reporting Settings for dial-up reporting using the telephone network are set in this area. Account Number The account number can be up to 10 digits long. The last four digits of the account number will be used as the communicator’ s account number for 4x2 and CID f ormat reports to the monitoring servi[...]

21 11.5 Reporting Options T ab The Repor ting Options tab displa ys fi ll-in fi elds for setting information regarding the Consoles’ general communicator repor ting options and includes a 4 x 2 section for assigning custom 4 x 2 reporting codes if desired. Report AC Fail The default REPORT A C F AIL setting enables A C power failure and restore[...]

22 Automatic Status Reports Automatic status reports of all pending super visory conditions can be sent to the Central Station at a daily , weekly or monthly schedule until the supervisor y condition is cleared or corrected. If split repor ting is enabled, the automatic status repor t will be sent to the supervisor y number only . The automatic sta[...]

23 11.6 Reminder Messages T ab The PERS-4200 Console has a real-time clock calendar (R TCC) function that can be set to the correct time and date, and then accessed to schedule ev ents and actions by the Console , including a scheduled reminder message feature . Five pre-recorded reminder messages are provided f or this function and are included as[...]

24 Timeout Inter v al A 15 or 30-minute timeout interval can be programmed as a setting f or all reminder messages. If the reminder message is not acknowledged prior to expir ation of the timeout inter v al, a missed reminder e vent report can be sent to the Central Station if repor ting of missed reminder messages is enabled. The factory default s[...]

25 T est Reminder A test reminder message is provided f or prompting the subscriber to perform a system test. The y will be prompted to activate their emergency transmitter or press the HELP button on the Console. Either activation will send a test repor t to the Central Station. ✲ IMPO R T ANT: IF USIN G THE TEST R EMINDE R MESSA G E FEA TU R E,[...]

26 12. Console Communication The RA4200 software connects to the PERS-4200 Console using the Send/Receive windo w . A Console must be connected to the RA4200 before an y data can be sent to , or received from it. 12.1 Send/Receive Window The Send/Receive windo w sets up and star ts a modem (remote) or COM por t (local with USB) connection to a Cons[...]

27 12.3 Sending and Receiving Console Data Once the Console is connected to the RA4200 software, data can be exchanged in either direction. Console Time and Date The Console’ s clock and calendar will maintain the current time & date . ✲ IMPO R T ANT! THE CONSOLE’S TIME AND D A TE MUST B E SET P R IO R TO USE T O SUPPO R T THE EVENT LO GG[...]

28 12.4 Limited Remote T elephone Programming Some basic confi guration areas of the PERS-4200 Console can be programmed b y a remote telephone phone call. The programming is limited to Repor ting F ormat, Pr imary Phone Number , Account Number settings. ✓ NO TE: If the telephone line that the Console is connected to has automatic telephone answ[...]

29 13. Sensor Learn / T est Mode Wireless transmitters are called “sensors” in the PERS vocab ular y . In Learn / T est Mode the Console can lear n new sensors , test sensors, and erase all sensors. ✓ NO TE: While in Learn / T est Mode, all normal operations of PE R S-4200 Console are suspended. No alarms or reports are made in this mode . T [...]

30 13.2 Learning a Single Sensor Learn Sensor Mode may also be entered by pressing and holding the CANCEL button f or fi v e seconds. The Console will announce: 0 “ R eady to learn sensor ... Zone [number]”. Activate the sensor to learn. The Console will announce: 0 “[Fire, Activity , Emergency , or Carbon Mono xide] sensor learned”. The C[...]

31 14. Event Log The Console will log system ev ents in its memory they occur . The log can be retriev ed by the RA4200 software . Each event is tagged with the date and time that the ev ent was recorded. The log contains the most recent 100 Console ev ents. Three standard repor ting groups are supported: Group 1 logging alwa ys occurs; all e vents[...]

32 15. Printing or Exporting a T emplate For hardcop y records, an account template can be sent to a local printer connected to the PC running the RA4200 Remote Access software. The PRINT / PREVIEW tool also allows e xpor ting an account template to an Excel .XLS fi le or an Adobe .PDF fi le. Use the follo wing steps to print out or export an acc[...]

33 16. Updating Console Firmware The PERS-4200 Console runs on inter nal softw are code called “fi rmware”. Firmware code stays stored in the Console’ s memor y and can be upgraded using the RA4200 application when fi r mware updates become av ailable . The PERS-4200 Console uses two fi r mware resources , system fi r mware and vocab ular[...]

34 DfuSe Utility Connected to Console Firmware File Selection V er ify and T arget ID Selection Upgrading in Process DfuSe De vice W arning Upgrade Complete[...]

35 17. Appendix A - Reporting Codes EVENT DESCRIPTION REPORTIN G CODE CID 4 X 2 SIA G roup Partition (Ext) CONSOLE EMERGENCY ALARM 1100 00 69 Q A ALARM CANCEL (ABORT) 1406 00 70 AB CONSOLE LOW BA TTER Y 1302 00 73 YT CONSOLE BA TTERY REST ORE 3302 00 71 YR CONSOLE SUPER VISOR Y (RECEIVER BOARD TROUBLE) 1381 00 40 MS CONSOLE SUPER VISOR Y RESTORE 33[...]

36 18. Appendix B - Mode T able CONSOLE OPERA TIN G MODE HOME MODE A W A Y MODE (Overrides Night Mode) NI G HT MODE Reports to Central Station V oice Announcement Starts 2-Way A udio Reports to Central Station V oice Announcement Starts 2-Way A udio Reports to Central Station V oice Announcement Starts 2-Way A udio SYSTEM EVENT Fire & CO Alarms[...]

37 19. Appendix C - Communications Status Window T able Below are possib le messages that may appear in the communications status window when RA4200 is connected to a PERS-4200 Console. Opening P ort COM30 Initializing Com P or t Sending password Login Success Get status data Console T ype: Standard Console Protocol V er : 5 Hardware V er : 0 Firmw[...]

38 20. Specifi cations CODIN G FO R MA TS DX CODE 24-BIT A1D PPM 1,048,567 Codes DXS CODE 24-BIT A1D PPM 1,048,567 Codes PO WE R R EQUI R EMENTS PRIMAR Y SUPPL Y Plug-in Switching P ower Supply Input: 120 V AC 60 Hz Output: 14 VDC 1.7 Amps Maximum BACKUP SUPPL Y 7.2 V olt 2 Amp/Hour Ni-Mh Batter y BACKUP OPERA TION DURA TION 24 Hours Minimum BA TT[...]

39 21. Regulator y Information This device complies with Industry Canada and P ar t 15 of the FCC Rules. Operation is subject to the f ollowing two conditions: (1) This de vice may not cause harmful interference, and (2) This device must accept an y interference receiv ed, including interf erence that may cause undesired operation. This equipment h[...]

40 23. Index #’ s 4 x 2 alarm codes 22 12-HOUR clock 16 24-HOUR clock 16 A Account 26 Account number 20 Account template management 14 Account template tabs 12 AC po wer status 21 Activity alarm 3 Activity timer 7 , 16 Activity windows 16 Alarm pr iorities by type 3 Alarm reminder 24 Alternate Console labels 4 Annunciate phone-line/AC status 16 A[...]

41 23. Index N Night mode 7 , 16 NO T CONNECTED indicator 26 , 27 Notes 14 Not ready mode 6 Not-ready mode 8 O Option module installation 5 P P anel fi rmware update (DfuSe) 33 POWER OFF b utton 8 , 33 P ower off mode 6 , 8 P ower supply installation 5 Primar y telephone number 20 Printing the ev ent log 31 Programming mode 6 , 8 Provider f eature[...]

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