Moxa Technologies MOXA AirWorks manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Moxa Technologies MOXA AirWorks. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Moxa Technologies MOXA AirWorks o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Moxa Technologies MOXA AirWorks se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Moxa Technologies MOXA AirWorks, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Moxa Technologies MOXA AirWorks debe contener:
- información acerca de las especificaciones técnicas del dispositivo Moxa Technologies MOXA AirWorks
- nombre de fabricante y año de fabricación del dispositivo Moxa Technologies MOXA AirWorks
- condiciones de uso, configuración y mantenimiento del dispositivo Moxa Technologies MOXA AirWorks
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Moxa Technologies MOXA AirWorks no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Moxa Technologies MOXA AirWorks y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Moxa Technologies en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Moxa Technologies MOXA AirWorks, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Moxa Technologies MOXA AirWorks, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Moxa Technologies MOXA AirWorks. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    MOXA AirW orks A WK-1 100 User ’ s Manual www .moxa.com/product First Edition, July 2005 Moxa Networki ng Co., Ltd. Tel: +886-2-2910-1230 Fax: +886-2-2910-1231 Web: www.moxa.com MOXA Technical Support World wide: support@moxanet.tw The Americas support@ moxa.com[...]

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    MOXA AirWorks AWK-1100 User’s Manual The software d escribed in this m anual is furni shed under a license agreem ent and may be used only in accordance with the term s of that agreement. Copyright Notice Copyright © 2005 Moxa Netw orking Co., Ltd. All rights reserved. Reproducti on without perm ission is prohibit ed. Trademarks MOXA is a re gis[...]

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    Table of Contents Chapter 1 Introduction ............................................................................................... 1-1 Overview .............................................................................................................................. 1-2 Package Ch ecklis t .................................................[...]

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    Appendix C Regulatory Statement .............................................................................. C-1 Appendix D Service Information .................................................................................. D-1 MOXA Internet Services ..............................................................................................[...]

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    1 1 Chapter 1 Introduction MOXA AirWork s AWK-1100 enables w ireless us ers to access network resources wireles sly. AWK-1100 can au thenticate and authorize wir eless users by IEEE 802.1X and RADIUS, an d communicate with a back-end R ADIUS (Remote Auth entication User Di al-In Service) server to determine if a wireless user is allo wed to acc ess[...]

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    MOXA AirWorks AWK-1100 User’s Manual Introduction 1-2 Overview AWK-1100 is rated to ope rate at temperatur es ranging from 0 to 60°C, a nd is rugged e nough for any harsh industrial environ ment. It can be installed easily on DIN-Rail moun ting as well as in distribution boxes. Th e DIN-Rail mounting capability , wide op erating temperature rang[...]

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    MOXA AirWorks AWK-1100 User’s Manual Introduction 1-3 802.11g: 10% PER@6Mbps ≤ -88dBm, 10% PER@9Mbps ≤ -87dBm 10% PER@12Mbps ≤ -8 4dBm, 10% PER@18Mbps ≤ -8 2dBm 10% PER@24Mbps ≤ -7 9dBm, 10% PER@36Mbps ≤ -7 5dBm 10% PER@48Mbps ≤ -6 9dBm, 10% PER@54Mbps ≤ -6 8dBm Software Features Protocols HTTP, DHCP, TCP/IP, R ADIUS, DNS, NetBIO [...]

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    2 2 Chapter 2 Getting Started This chapter exp lains how to install MOXA AirWorks AWK-11 00 for the first time. The following t opics are covered:  First-Time Installation and Configuration  Deploying the Access Point (AP)  Setting up Client Computers ¾ Configuring IEEE 802. 11g-related Settings ¾ Configuring TCP/IP-related Settings  [...]

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    MOXA AirWorks AWK-1100 User’s Manual Getting Started 2-2 First-Time Installation and Configuration Before installing AWK-1100, check to make sure that all items in the Package Checklist are in the box. In addition, you will need access to a notebook computer or PC equippe d with an Ethernet port. AWK-1 100 has a defaul t IP address tha t you must[...]

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    MOXA AirWorks AWK-1100 User’s Manual Getting Started 2-3 NOTE For security reason s, we strongly recommend ed changing the password . To do so, open the Network Ma nager home page, click on Gener al Æ Password , and then follow the onscreen instructions. Step 5: Select the Operat ional Mode for AWK-1100 By default, AWK-1100’s operation mode is[...]

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    MOXA AirWorks AWK-1100 User’s Manual Getting Started 2-4 Step 6: Configure AWK-1100 ’s IEEE 802.11 settings Go to the IEEE 802.11 Commun ication section to configure I EEE 802.11g-related communication settings, incl uding Regulat ory domain, C hannel number, and Network nam e (SSID). The number of available RF channels depends on local regulat[...]

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    MOXA AirWorks AWK-1100 User’s Manual Getting Started 2-5 NOTE About 10 seconds are needed for the AP to c omplete its restart process. Deploying the Access Point (AP) After the sett ings have been c onfigured, depl oy the AP to t he field applicat ion environm ent. Connect the AP to an Ethernet LAN through an Ethe rnet switch or hub. If you are c[...]

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    MOXA AirWorks AWK-1100 User’s Manual Getting Started 2-6 To establish a wireless link to an Access Point: 1. Launch the configuration/monitoring u tility provided by the vendor of the in stalled WLAN NIC. 2. Use the utility to make appropriate Operati ng Mode , SSID , and WEP settings. NOTE A wireless clie nt computer must be in infrastructure mo[...]

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    MOXA AirWorks AWK-1100 User’s Manual Getting Started 2-7 Checking if the TCP/IP-related Settings Work To check if a client computer can assess th e Internet: 1. Open a Windows Command Prompt window on the client computer. 2. Type “ ping AP ”, where AP is the IP address of the Access Point. Replace it with your rea l IP address—for example, [...]

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    3 3 Chapter 3 Web Console Configuration In this chapter, we will explain each Web management page of the Web-based Network Manag er. The following topics are covered in this chapter:  Overview ¾ Menu Structure ¾ Save, Save & Restart, and Cancel Buttons ¾ Home and Refresh Buttons  Viewing Status ¾ Associated Wireless Clients ¾ Current[...]

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    MOXA AirWorks AWK-1100 User’s Manual Web Console Configuration 3-2 Overview Menu Structure The left side of the home page co ntains a menu that y ou can use to carry out commands. Here is a brief descri ption of the hy perlinks in t he menu: y Home. For ret urning to the h ome page. y Status. Status i nformation. ¾ Wireless Clients. The status o[...]

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    MOXA AirWorks AWK-1100 User’s Manual Web Console Configuration 3-3 y Advanced. Advanced settings of the AWK-1100. ¾ Packet Filters. Ethernet Type Fiters, IP Protocol Filters, and TCP/UDP Port Filters settings. ¾ Management. UP nP, System Log, an d SNMP settings . Save, Save & Restart, and Cancel Buttons There are three buttons at th e botto[...]

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    MOXA AirWorks AWK-1100 User’s Manual Web Console Configuration 3-4 Viewing Status Associated Wireless Clients On this pa ge, the status infor mation of each a ssociated client, incl uding its MAC address, IP address, user name (if the clie nt has been IEEE 802.1X authenticated), nu mber of bytes i t has sent, number of byte s it has received, and[...]

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    MOXA AirWorks AWK-1100 User’s Manual Web Console Configuration 3-5 Link Monitor (AP Client mode only) When the AWK-1100 is in AP Client mode, you can use the Link Mo nitor status page to monitor the link quality and signal strengt h sensed by its RF m odule. Larger values m eans better wireless connectivity to its associated Access Point. This f [...]

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    MOXA AirWorks AWK-1100 User’s Manual Web Console Configuration 3-6 AP/Bridge AP Client AP/Bridge WDS STA-AP AP Client STA-AP To establish a static bridge link based on WDS, the AP/ bridges at bot h end of the WDS link must be configure d manually with each other’s MAC ad dresses. To establish a dynamic bridge link between an AP and an AP Cli en[...]

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    MOXA AirWorks AWK-1100 User’s Manual Web Console Configuration 3-7 To upgrade the fir mware of AWK-1 100 by HTTP: 1. Click Browse and then select a correct firmware .bin file. The firmware file path will be shown in the Firmware file name text box. 2. Click Upgrade t o begin the upg rade process. Backing up and Restoring Conf iguration Settings b[...]

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    MOXA AirWorks AWK-1100 User’s Manual Web Console Configuration 3-8 3. Configure the IP address of the computer so that the AWK-1100 and the computer are on the same IP subnet. 4. On the computer, run the TFTP Server utility, and specify the folder in which the firmware files will be placed. 5. On the com puter, run a Web browser and cli ck the Ge[...]

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    MOXA AirWorks AWK-1100 User’s Manual Web Console Configuration 3-9 TIP If you wa nt to upgrade the firmware of a deployed AP from a remot e location over t he Internet, adjust the Timeout and Max no. of ret ries settings of th e TFTP Server for remote TFTP upgrade to succeed. Backing up and Restoring Conf iguration Settings by TFTP To back up the[...]

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    MOXA AirWorks AWK-1100 User’s Manual Web Console Configuration 3-10 NOTE Make sure the file is a valid co nf iguration backup file fo r AWK-1100. TIP If you want to back up or restore the con figur ation from a remote location over th e Internet, adjust the Timeout and Max no. of ret ries settings of TFTP Server for re mote TFTP configuration bac[...]

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    MOXA AirWorks AWK-1100 User’s Manual Web Console Configuration 3-11 DHCP Server (AP/Bridge modes only) Basic AWK-1100 ca n assign IP addresses t o client comput ers automatically by DHCP. In this section of the management page, you can specif y the Default g ateway , Subnet mask , Primary DNS server , and Secondary DNS server settings that will b[...]

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    MOXA AirWorks AWK-1100 User’s Manual Web Console Configuration 3-12 To assign a static IP addre ss t o a specific DHCP client: 1. Specify the MAC address of the DHCP client an d the IP address to be assigned t o it. Then, give a descri ption for t his mapping. 2. Select the corresponding Enabled check box. Configuring IEEE 802.11g-related Setting[...]

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    MOXA AirWorks AWK-1100 User’s Manual Web Console Configuration 3-13 Association Control If the num ber of currently asso ciated wirele ss clients exceeds the value specified in the Ma x number of clients setting, no more wireless clients can a ssociate with the AWK-1100. If the traffic load of the AWK-1100 excee ds t he load specified in the Bloc[...]

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    MOXA AirWorks AWK-1100 User’s Manual Web Console Configuration 3-14 By WDS, two or more LAN segments can be connected wirelessly. As illustrated in the above figure, a pair of wireless LAN-to-LAN bridges is use d to connect two LAN segments. Since the AP is WDS-enabled, it can be used as a wireless bridge. NOTE An AWK-1100 can have up to 6 WDS li[...]

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    MOXA AirWorks AWK-1100 User’s Manual Web Console Configuration 3-15 WARNING Be sure to eliminate loops from networks that consist of wireless br idges, Ethernet switches, Ethernet links, and WDS links. If any loops ex is t, packets will circle around the loops and network performance will b e seriously degraded. Network topology containing a loop[...]

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    MOXA AirWorks AWK-1100 User’s Manual Web Console Configuration 3-16 AP 1 AP 2 STA 1 STA 2 STA 3 W ireles s Link Ethernet Link Switch WCI : This AP Only WCI : This AP Only Behavior of the “This AP Only ” wireless client isolation option AP 1 AP 2 STA 1 STA 2 STA 3 W ireles s Link Ethernet Link Switch WCI : Al l AP s in T h is Subnet WCI : Al l[...]

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    MOXA AirWorks AWK-1100 User’s Manual Web Console Configuration 3-17 A total of 7 security modes are availa ble with the different AWK -1100 models: y Open System. No authentication, no data encryption . y Static WEP. WEP ( Wired Equivalent Privacy) keys m ust be manually co nfigured. y Static TKIP (WPA-PS K). Only TKI P (Temporal Key Integrity Pr[...]

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    MOXA AirWorks AWK-1100 User’s Manual Web Console Configuration 3-18 MAC-Address-Based Access Control Wit h MAC-Address-Based Access Control , you can s pecify the wireless client computers that are permitted or not permitted to associate with the AWK-1100. When the table type is set to inclusive , entries in the table are permitted to associ ate [...]

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    MOXA AirWorks AWK-1100 User’s Manual Web Console Configuration 3-19 Sample MAC ACL file To down load a MA C ACL f ile fro m a TFTP server: 1. Specify the IP address of the TFTP server in the TFTP server IP address text box. 2. Specify the name of the M AC ACL f ile on the TFTP server in th e MAC ACL file name text box. 3. Click Download . IEEE 80[...]

  • Página 36

    MOXA AirWorks AWK-1100 User’s Manual Web Console Configuration 3-20 RA DIUS Server Internet Wireless A P Wireless A P User Dat abase user authentication user authentication IEEE 802 .1X-Comp liant Wirele ss Client IEEE 802.1X and RADIUS An access point supporting IEEE 802.1X can be co nfigured to communicat e with two RADIUS servers. When the pri[...]

  • Página 37

    MOXA AirWorks AWK-1100 User’s Manual Web Console Configuration 3-21 Configuring Advanced Settings Packet Filters The AWK-1100 provides layer 2 (Ethernet Typ e Filte rs), layer 3 (IP Protocol Filters), and layer 4 (TCP/UDP Port Filters) filtering capabilities. Th e configuration processes for the filters are similar. y Functionality : whether this[...]

  • Página 38

    MOXA AirWorks AWK-1100 User’s Manual Web Console Configuration 3-22 TCP/UDP Port Filters The destination port field of t he TCP or UDP hea der of a packet inc oming from t he WLAN or Ethernet interface is insp ected for filtering. As a rule, specify the decimal Destination Port , Protocol t ype (TCP/UDP), a nd the name of t he higher-level pr oto[...]

  • Página 39

    MOXA AirWorks AWK-1100 User’s Manual Web Console Configuration 3-23 NOTE The SNMP Authenticati on Failure trap is issued when using an incorrect community string to manage the AP via SNMP and the S NMP MIB II OID, snmpEnableAuthenTraps , is enabled ( disable d by default). SNMP The SNMP (Simple Network Management Protocol) function ality can be d[...]

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    A A Appendix A Default Settings TIP Press the Rese t ( SF-Reset , or Soft-Reset ) switch on the hous ing of a powered-on AP to reset th e configuration settings to factory-default v alues. Setting Name Default V alue Global User Name admin Password root IEEE 802.11g Regulator y Domain FCC (U.S.) or ETSI (Europe) Channel Number 1 1 for FCC or 13 for[...]

  • Página 42

    MOXA AirWorks AWK-1100 User’s Manual Default Settings A-2 LAN Interface Method of obtainin g an IP Address Set manually IP Address 192.168.127.253 Subnet Mask 25 5.255.255.0 Default Gate way 0.0.0.0 DHCP Server Disabled Management UPnP Enabled System Log Local Log SNMP Enabled SNMP read community public SNMP write community private TELNET Enabled[...]

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    B B Appendix B Troubleshooting Check the following first: y Make sure that the AWK-1100’s power is on and the Ethernet cables are conn ected firmly to the RJ45 jack s of the AWK-11 00. y Make sure the LED WLAN of the AP is blinking to indicate that the RF is work ing. y Make sure you are using the correct typ es of Ethernet cables. Keep in mind t[...]

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    MOXA AirWorks AWK-1100 User’s Manual Troubleshooting B-2 TCP/IP Settings Problems Default Gateway of Client Computer AP IEEE 802 .1 1g S tage A S tate B Correspondent Host S tage D Client Computer DNS Server of Client Computer Ethernet LAN Internet Communication stages for a client to reach its correspo ndent host For a wireless client computer t[...]

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    MOXA AirWorks AWK-1100 User’s Manual Troubleshooting B-3 y Are the IP ad dress of the client computer and the IP address of the AP on the same IP subnet? ¾ Use WinIPCfg.exe or IPConfig.exe to see the current IP address of the client computer. Make sure the IP address of the cli ent comput er and the IP addre ss of the AP ar e on the same IP subn[...]

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    MOXA AirWorks AWK-1100 User’s Manual Troubleshooting B-4 The AWK-1100 st ops working and does no t respond to Web management re quests. y The firmware of the AP m ay be stuck in an incorrect state. ¾ Unplug t he power connector from the power jack, and then re-plug th e connec tor to restart the AP. ¾ Report thi s problem to our technical s upp[...]

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    C C Appendix C Regulatory Statement Federal Communication Commissi on Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant t o Part 15 of the FC C Rules. These l imits are designed t o provide reasona ble protection against harmful interference in a residential installation[...]

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    MOXA AirWorks AWK-1100 User’s Manual Regulatory Statement C-2 Safety This equipment is designed with th e utmost care for the safety of those who install and u se it. However, spec ial attention must be paid to the dange rs of electric shock a nd static electricity when working with electrical equipment. All guidelin es of this and of the c omput[...]

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    D D Appendix D Service Information This appen dix shows you how to contact M oxa for inform ation about thi s and other pr oducts, and how to repo rt problems. In this appendix, we cover th e following topics.  MOXA Internet Services  Problem Report Form  Product Return Procedure[...]

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    MOXA AirWorks AWK-1100 User’s Manual Service Information D-2 MOXA Internet Services Customer satisfaction is our num b er one concern, and to ensure that c ustomers receive the full benefit of our products, Mo xa Internet Servi ces has been set up to p rovide technical sup port, driver updates, product infor mation, and user’s manual upd ates. [...]

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    MOXA AirWorks AWK-1100 User’s Manual Service Information D-3 Problem Report Form MOXA AirWorks A WK-1 100 Customer name: Comp any: T el: Fax: Email: Date: 1. Moxa Product:  A W K-1 100-U S  A WK-1 100-EU 2. Serial Number: ___________ ______ Problem Desc ription: Please describe the symptom s of the problem as clearly as possible, including [...]

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    MOXA AirWorks AWK-1100 User’s Manual Service Information D-4 Product Return Procedure For product repair, excha nge, or refund, the customer m ust:  Provide e vidence of original p urchase.  Obtain a Product Return Agreement (PRA) from the sales representative or dealer.  Fill out the Problem Report Form (PRF). Include as much detail as [...]