Muratec IF-200 manual

Muratec Office Bridge IF-200 Internet Fax Machine IF-200 Operating Instructions[...]

1 COPYRIGHT NOTICE Copy right © 2001 Mur atec. A ll Rig hts Rese rve d. Al l conte nts of this docume nt are subje ct to change witho ut notice and do not re pres ent a comm itment on the part of Muratec. Ev ery eff ort is made to ensur e the accur acy o f this infor mation. Ho we ver , due to o ngoing pr oduct impro veme nts and rev isions, Murat[...]

IF-200 from Mur atec 2 Regulatory Information Safe ty Sy mbol s ! CAUTION RISK OF ELECTRIC SH OCK DO NOT OPEN AVIS: RISQUE DE CHOC ELECTRIQUE - NE PAS OUVR IR ! CAUTION The ex cl am a tion point wit hin an equilat er al t r i angl e is intended t o alert the user to t he pr es ence of impo rtant operati ng and maintenance (servicin g) instruc tions[...]

1. Introduction 3 Revi sed January, 2001[...]

IF-200 from Mur atec 4 1. Introduction 1.1. The Muratec Off ice Bridge IF-200 IP Fax Sy stem The Muratec Office Bridge I F-200 captures the power of the I nternet for fax users by sending fax documents over the Internet and corporate I ntranets. The product converts fax documents into an e-mail format and sends them to any e-mail address, for both [...]

1. Introduction 5 Table of Contents Regulatory I nformation ..................................................................... 2 1. Introduction ................................................................................ 4 1.1. The I F-200 I P Fax Sy stem ........................................................ 4 2. Installation ...........[...]

IF-200 from Mur atec 6 7.6. Factory Defaults ...................................................................... 31 7.7. Send Registration .................................................................... 32 8. Customer Service ..................................................................... 33[...]

7 2. Installation 2.1. Before You Begin Remove the I F-200 from the box carefully and remove all packing material. Verify that y ou have the fo llowing items: • I F-200 product • AC adapter • Telephone line cord • Category 5 patch cable • I nstallation Guide and Oper ation Guide 2.2. Connecting the IF- 200 All connections are made on the [...]

IF-200 from Mur atec 8 2. Plug one end of the telephone line cord that came with the I F-200 into the “telco” or “line” jack on th e fax machine. Plug the other end of t he cord into the “FAX” connector on the I F-200 rear panel. 3. Plug one end of the Category 5 patch cable (supplied) into the L AN jack (RJ-45) on the rear panel of the[...]

9 3. Quick Start 3.1. Front Panel Controls Before y ou beg in using the I F-200, y ou must enter some information using the control key s and the key board. The front panel of the I F-200 contains a control panel, a four-line Liquid Cry stal Display (LCD), and a computer-sty le key board. 4-Line LCD Panel Keyboard Softkeys Control Keys Scroll Keys [...]

IF-200 from Mur atec 10 3.2. Initial Setup Step 1: Refer to the I F-200 Worksheet in Appendix A of this guide for the required information . Complete the Worksheet under "Setting s for y our ISP/Mailbox.” Your network sy stem administrator can provide the data required to complete the worksheet. Step 2: After y ou have completed the IF-200 W[...]

3. Quick Start 11 3.3. Entering Your ISP and Mailbox Information Once y ou have completed the Initial Setup and received the L AN information from y our LAN administrator, the I F-200 asks y ou to input the LAN information in a series of screens. Use the key board to enter the information and press OK to move to the nex t screen. Use the ESC key to[...]

IF-200 from Mur atec 12 Enter the I P Address of gateway server from the Worksheet and press OK. The I F-200 is capable of determining its own I P address (if supported by y our LAN) using DHCP, RARP, an Auto Assign method or a Static I P (manual input from the key pad). Use the PR EV and NEXT key s to select the method of determining the I F-200?[...]

3. Quick Start 13 Enter the telephone number of the phone line to be attached to the I F-200. I f y ou would like verification that y our IF- 200 is configured correctly , press YES and the I F-200 will print a completed worksheet. Otherwise, press NO to see t he Main screen. Confirm the connection of the supplied RJ- 45 ethernet cable to the LAN p[...]

IF-200 from Mur atec 14 entry a three- or four-digit number (you may change this number; see Editing a Phone Book Entry ). From the Main screen, press the Phone Book softkey . The Phone Book screen display s a list of current phone book entries and offers four options: add, edit, sort and escape. 3.4.1. A dding a Phone Book E ntry (A DD) Press ADD.[...]

3. Quick Start 15 • Direct #: The fax number to be used if the IF-200 is unable to send over an I P network or the I nternet. • Pre-connect Suffix: Numbers to be dialed after the Direct # but before connecting . Useful for ca lling card c alls. • Post-connect Suffix: Numbers to be dialed after connecting to the Direct #. Useful for c alling i[...]

16 4. Using The IF-200 4.1. Sending a Fax Once Quick Start is complete, y ou have the option of sending a fax as e-mail, via a fax service provider, or over the public switched telephone network. I n the first two cases, the fax is sent over an IP network or the I nternet, either to a destination e-mail address or to a fax service provider who then[...]

4. Using The IF-200 17 Dial # # fax telephone number Send , if you want to send to a fax number that is stored in the I F-200, and y ou do not want the document to go to e-mail. Your document will be sent as a normal fax for this transmission.[...]

IF-200 from Mur atec 18 • To send a fax via a fax service provider: NOTE: This is only possible for those customers who have an account with a fax service provider. Also, the F ax Service Routing field, located in the Sy stem Settings menu (see Section 6), must be defined. Dial # telephone number Send . “Telephone number” is the number of the[...]

4. Using The IF-200 19 4.2.3. A u tomatic Routing o f Fax Messages to Email Documents sent from non-I nternet fax machines pass through the IF -200 and print on y our fax machine. I f you would like to have all incoming fax messages routed to email, this can be set up a nd configure d in the Expert Settings, desc ribed later in this g uide. I f thi[...]

20 5. Group Phone Book 5.1. A dding, Editing or Deleting a Group The Group Phone Book option allows y ou to group two or more phone book entries together so that y ou can send the same fax to multiple locations at one time. Each group may contain a max imum of 255 e-mail addresses. For example, if a company headquarters wants to send the same infor[...]

5. Group Phone Book 21 A small a appears next to each num ber y ou select. To deselect a number, press the SEL key again. Select all the names y ou want for this group and press OK. The I F-200 display s the Group speed dial number and name. Press ESC until y ou return to the Main scree n. 5.4. Editing a Group Phone Book To edit a group, press SETU[...]

IF-200 from Mur atec 22 The I F-200 asks if y ou are sure you want to delete the group. Press YES. Press ESC until y ou return to the Main scree n. NOTE: PUBL I C phone book entries (created with the Remote Configuration Software) cannot be edited or deleted using the I F-200’s keypad. Delete Group entry. Are you sure y/n? YES NO[...]

23 6. Updating Information A fter Se tup 6.1. ISP/Mailbox Information This menu allows y ou to edit any of the information y ou entered during the setup process. I n addition, the following settings can be chang ed from their default values (indicated by bold type). Table 2. ISP/Mailbox Settings and Options SETTING OPTIONS AND DESCRIP TION Delete E[...]

IF-200 from Mur atec 24 6.2. Sy stem Settings To chang e any of these settings, pr ess SETUP from the Main sc reen. Scro ll to Sy stem Settings and pr ess EDI T. Use the scroll key s to move to the field y ou want to change and press EDI T. Make the chang e and press OK. Press ESC until y ou return to the Main screen. Table 3. System Settings and O[...]

Appendix B 25 SETTING OPTIONS AND DESCRIP TION (Default setting s are in BOLD ty pe) Poll I nterval 120 Minutes . How often the IF -200 checks for mail if the Poll Mode is Periodic. Ente r the time in minutes fr om 0 (does not poll) to 1440 (24 hours). Poll Schedule Allows y ou to specify which day s and times the IF-200 checks for mail if the Poll[...]

IF-200 from Mur atec 26 SETTING OPTIONS AND DESCRIP TION (Default setting s are in BOLD ty pe) Fax Service Routing The I F-200 supports sending faxes with fax service. If y ou have an account with a fax service provider and want to send selected fax es via the fax service, the Fax Service Routing field should be configured to the name of y our fax [...]

Appendix B 27 7. A dv anced Settings 7.1. Expert Settings Expert Settings allow y ou to change the detailed behavior of y our IF-200. NOTE: I t is strongly recommended that y ou do not change any of these settings without guidance from the Diagnostic Center. They can be reached at 800- 347-3296. To make a cha nge, pre ss SETUP from the Main scr een[...]

IF-200 from Mur atec 28 SETTING OP TIONS AND DESCRIPTION (Defa ult settings a re in BOLD ty pe) E-mail Size 4096 . L imit to set on size of e-mail in kiloby tes. Some I SPs limit e-mail size . Confirmations Yes , No. Whether or not you want confirmation when an I nternet fax is read by the recipient. NOTE: The recipient must be receiving e-mail thr[...]

Appendix B 29 SETTING OP TIONS AND DESCRIPTION (Defa ult settings a re in BOLD ty pe) E-Mail Subject “Muratec F ax” The subject to be listed in the header of outgoing I P network or Internet faxes. Prompt for Subject Yes, No . Allows user to define subject of email. During the sending of a fax the user is prompted to enter the subject of the em[...]

IF-200 from Mur atec 30 SETTING OP TIONS AND DESCRIPTION (Defa ult settings a re in BOLD ty pe) Rack mount Operation Yes, No . I f enabled, the IF -200 does not wait for a key stroke when it display s “Press any key ” or “Press Resend or Cancel.” This is useful for unattended operation. Auto Apply Firmware Updates Yes, No . If enabled, the [...]

Appendix B 31 RX packets number of reception attempts TX errors number of transmission errors RX errors number of reception errors CRC errors source of r eception err ors RUNT errs source of reception errors DATA errs source of reception errors OOW errors source of reception errors JABBER err source of reception errors Collisions source of re cepti[...]

IF-200 from Mur atec 32 7.7. Send Registration I f a registration was not sent during the initial I nstallation, it can be prepared and sent using this Advance d Setting.[...]

Appendix B 33 8. Customer Serv ice I f y ou have trouble installing or operating the I F-200, refer to the following contact information for assist ance: Contacting Mu ratec Customer Serv ice E-mail: webmaster@muratec.com U.S.A. Support Telephone: 800-347-3296 Contact: 6400 I nternational Parkway Suite 1500 Plano, TX 75093 CANADA Support Telephone:[...]

IF-200 from Mur atec 34 A ppendix A Table 5. Specifications MODEM PROTOCOLS AND SPEEDS A full suite of I nternet and e-mail protocols are included in each Muratec product: • TCP/I P • MI ME • POP3 • SMTP • DNS • I ETF, I TU Internet F ax Standards, T.37 • v.17, 14,400 bps • I EEE 802.3, 10 base T IMAGE DATA FORMAT Image data is sent[...]

Appendix B 35 MODEM PROTOCOLS AND SPEEDS A full suite of I nternet and e-mail protocols are included in each Muratec product: • TCP/I P • MI ME • POP3 • SMTP • DNS • I ETF, I TU Internet F ax Standards, T.37 • v.17, 14,400 bps • I EEE 802.3, 10 base T CERTIFICATIONS • FCC Part 15 Cla ss A • FCC Part 68 • UL 1950 • CS-03[...]

IF-200 from Mur atec 36 IF-200 Worksheet SERIA L#: 000000012345 INFORMATION NEEDED SETTINGS F OR YOUR ISP/MAILBOX EXAMP LE 1. MailBox Name J ohn Smith 2. Gateway IP Address 204.218.192.34 3. Network Mask 255.255.255.0 4. I F-200 I P Address 204.218.192.44 5. Primary DNS Address 205.216.138.22 6. Secondary DNS Address 205.216.138.24 7. SMTP Server A[...]

Appendix B 37 IF-200 Menu Chart Number Name Address Direct # Pre Connect Suffix Post Connect Suffix Confirmations Use Fax# For E-Mail TX pack e ts RX pack e ts TX errors RX errors CRC errors RUNT e r r s DATA errs OOW errors JABBER err Collisions Underruns RX m isses MailBox Primary DNS Secondar y DNS SMTP POP3 Pop Name Pop Passwo rd E-Mail Address[...]

IF-200 from Mur atec 38 A ppendix B United Stat es FCC Part 15 NOTE: This equipment has been tested and found to comply with the limits for a Class A digita l device, pursuant to Pa rt 15 of the FCC Rules. The se limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environm[...]

Appendix B 39 Canada ICES - 003 This Cl ass A digital appar atus compl ies w ith Canadian I CES-003. Cet apparé il numerique de la cl asse A e st conforme à la norme NMB-003 du Canada. CS-03 Certificatio n NOTE: The I ndustry Canada label identifies certified equipment. This certification means that the equi pment meets certain telecommuni cation[...]

IF-200 Internet Fax M achine Operating Instructions Muratec America, Inc. 6400 International Parkway Suite 1500 Plano, Texas 75093 http ://www.muratec.com[...]