NEC EXPRESS 5800 manual

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Proprietary Notice and Liabil ity Disclaimer The information disc losed in this document, including all designs and related materials, is the valuable property of NEC Computers Inc. and/or its licensors. NEC Computers Inc. and/or its licensors, as appropriate, reserv e all patent, cop yright and other p roprietary ri ghts to this document, includin[...]

iii CONTENTS Using This G uide ............................................................................................................... vii T ext Con ventions ............................................................................................................... ........... viii Safety Indications and Sym bols .......................[...]

iv Using Y our Server .............................................................................................................. ........ 1-30 Front Bezel .................................................................................................................... ........ 1-30 POWER Switch ...............................................[...]

v Installing an d Setting Device Drivers .....................................................................................4-29 Setup for Problem Resolution.................................................................................................4- 31 Installing Maintenance Utilities........................................................[...]

vi Recovery for W indow s 2000/W indows NT Syst em .................................................................. 6-34 Off-L ine Maintenance Utility ................................................................................................... .6 - 3 9 Starting the Of f-line Maintenance Utility .............................................[...]

Using This Guide iii Using This Guide W elcome to the NEC Express5800/120Rb-1 server User ’ s Guid e. This User's Guide provides a quick reference to information about your server system. Its goal is to familiarize y ou with your system and the tasks necess ary for s ystem configuring and up grading. This guide contains the following info rm[...]

iv U sing Th is Gu ide Text Conventions This guide uses the following text conventions. IMPOR T A NT : Items that are mandat ory or req uire attentio n w hen using the server NOTE: Notes give i m portant informat ion abo ut the materi al being descr ibed. Safety Indications and Symbols Safety Follow the instruc tions in this User’s Guide to use y[...]

Using This Guide v Prohibite d Actions Indicates a general prohibit ed action t hat cann ot be s pecifical ly ide ntified. Do not disas semble, repa ir, or modify the s erver. Otherw ise, an electric shock or fire may be caused. Mandator y Action Unplug the power cord of the se rver. Ot herwise , an ele ctric sho ck or fir e may be cau s ed. Indica[...]

vi U sing Th is Gu ide Safety Notices ! ! Caution: To reduce the risk of el ectric shock which could cause p ersonal injury, follow all safet y notices. The symbols shown are used in your documentation and on your equipment to indicate safet y hazards. ! Warning: Lithium ba tteries ca n be dangerous. Improper ha ndling of lithium batterie s may res[...]

Using This Guide vii Safety Notices for Users Outside of the U.S.A. and Canada ! PELV (Protected Extra-Low Voltage) Integrity: T o ensure the e xtra-low voltage integrity of the equipment, connect only equipment with mains-protected electricall y- compatible cir cuits to the externa l ports. ! Remote Earths : To prevent electrical shock, connect al[...]

viii Usin g This Guide Care and Handling Use the followin g guidelines t o properl y handle and care for your s y stem. Protect t he s y stem from extremel y low or high tem peratures . Let the system warm (or c ool) to room temperatur e befor e using it. Keep the s ystem away from magnetic forces . Keep the s ystem dry. Do not wash the s ystem wit[...]

Chapter 1 Sys tem Ov ervie w This chapter provides information that you should familiarize y ourself with before using the server . It includes names and functions of the components and features of the server .[...]

1-2 Syst em Overview OVER VIEW Y our serv er is a modular multiprocessing server based on the Intel  Pentium® III microprocessors. It is a solid perform er and offers the latest technology . The combination of compute performance, memor y capacity , and inte grated I/O provides a high performan ce environment for man y server market application[...]

System Overview 1-3 Front Vie w with Front Bezel Closed The following figure shows the location of the front s ystem features. 1 Front bezel The front bez el is a cover pr otecting an d provi ding secur ity for the front contro ls and de vices in the server. A secur ity key i s prov ided to loc k the cov er . 2K e y l o c k Insert the security key [...]

1-4 Syst em Overview Front Vie w with Front Bezel Removed 1 Thumbscrews (one on each side of the front pa nel) The thumb screw s secure t he serv er to the r ack. 2 Handles (one o n each si de of the front panel) The handles are used to grasp the server unit w hen sliding it in and out of the rack. 3 CD-ROM drive 3 -1 Di sk acce ss lam p 3 -2 CD tr[...]

System Overview 1-5 Rear V ie w 1 USB connector Connect a device co mpliant USB interfa ce to th is con nector . ( W indows N T 4.0 requ ires a compliant dr iver .) 2 Low-profile PCI board extensi on slot Mount a low -profile PCI board i nto this sl ot. The slot nu mber is 1C. 3 Monitor connector Connect a monitor dis play u nit to th is con nector[...]

1-6 Syst em Overview 1 1 ST A TUS lamp (green/amber) (on the real panel) This lamp i ndicates the server statu s. The l amp is gre en color during normal o peration . The lamp turns a m ber co lor or fla shes w hen the s erver ent ers an a bnormal state. 12 POST lamps The POST lamps are w hen POST is running and chec king the syste m. 13 UID lamp ([...]

System Overview 1-7 Internal Vi ew 1 CD-ROM drive 2 Disk bay s (Each number f ollow ing the bold-f aced number indi cates t he placem ent order o f the di sk drives.) 3 Floppy disk driv e 4 Front LED board 5 SCSI backplane 6 Power jumper b oard 7 Power supply unit 8 Cooling fans (Each number f ollow ing the bold-f aced number indi cates t he corres[...]

1-8 Syst em Overview Syst em Board 1 ICMB connector 2 PCI riser card connector (Low-profile boards only . 66 M Hz/64-bit) 3 DIMM sock ets (for inter leave m emory ) (Starting from th e top of t he soc kets that ar e shown above, the socket s are seq uentia lly numbered #3B, #2B, #1B, # 3A, #2A, an d #1A.) 4 USB connector(front pan el) 5 Processor #[...]

System Overview 1-9 ST A TUS I NDICA TORS This section describes the server status indicators. POWER Lamp ( ) The POWER lamp is lit (green) while the server pow er is on. It is of f when no power is being supplied to the serve r . NOTE: This server does not support power saving mode. ST A TUS Lamp ( ) The ST A TUS lamp is lit ( green) while the ser[...]

1-10 System Overview ST A TUS lamp indication Description A ction On (green) The server i s operati ng normally . – Flashing (green) • The server i s operati ng with the memory or CP U in degr aded state. • A 1-bit memory error occurs frequently. Identify the device in degraded state by using th e BIOS se tup util ity "SETUP ," and [...]

System Overview 1-1 1 DISK A CCESS Lamp ( ) The DISK ACCESS lamp indicates the status of the hard disk mounted in the 3.5-inch device bay . The lamp turns gree n each time acce ss is made to the hard disk. When the DI SK ACCESS lamp turns amber c olor, it indicate s that a hard disk f ailure has occurred. Chec k the hard disk lamp fo r the status o[...]

1-12 System Overview Hard Disk Lamp The disk lamp mounted in the 3.5-inch device bay indicates the following status: ! Flashing ( green) Lamp indicates that the hard disk is being accessed. ! Lit (a mber) Lamp indicates a failure of a hard disk mounted in a disk arra y configuration. NOTE: Even if one of the hard disks fails in disk arra y confi gu[...]

System Overview 1-13 IMPO RTANT: If the server is turned of f du ring rebuild processing, the processing is stopped. Restart the server , mount the new hard disk in hot swap mode, and then perform rebuild processing again. Wh en using the auto-rebuild function observe the following: ! Do not turn the power off. (Once the power is turned off, the au[...]

1-14 System Overview ST A NDA RD F EA TURES High performance Expandability ! Intel  Pentiu m  III Processor (1GHz/1.26GH z-S) ! High-speed 100BASE-TX /10BASE-T interface (100M bps/10Mbps supported) ! High-speed disk access (Ultra160 SCSI x 2) ! High-speed memory a ccess (133MH z, ECC, registered, PC/13 3 complia nt, 72- bit, 68-pin, 3. 3V) ! [...]

System Overview 1-15 Power Supply The power suppl y is rated for 250 watts of power . The power subs y stem supports the remote management f eatures, including remote enable that permits power to be activated fr om a variety of sources. Peripheral Bay s Y our serv er supports a variet y of standard PC A T-compatible peripheral devices. The ch assis[...]

1-16 System Overview SAF-TE LOGIC NOTE: SAF-TE Logic is in systems that include the hot-swap SCSI disk drive cage. SAF-TE Logic is not available in s y stems that include the standard SCSI disk drive cage. The SCSI backplane includes SAF-TE (SCS I Accessed Fault T olerant Enclosur e) logic that provides an interface to the disk subs ystem that supp[...]

System Overview 1-17 PCI Riser Slot s The server board has two PC I riser slots, each capable of supporting 64-bit/66-MHz PCI riser cards. PC I features: ! Bus speed up to 66 MHz ! 32 bit memory addressing ! 5 V/3.3 V signaling environment ! Burst transfers of up to 512 Mbps ! 8, 16, 32, or 64-bit data transfers ! Plug and Play ready ! Parit y enab[...]

1-18 System Overview Network Controller NOTE: T o ensure EMC product regulation compliance, the s ystem must be used with a shielded LAN cable. The server board uses two Intel ® 82550PM Fast Ethernet Controllers and supports two 10Base- T/100Base-TX network subsystems. The 82550 PM controller supports the following features: ! 32-bit PCI, CardBus [...]

System Overview 1-19 Network T eaming Features NOTE: Using both on-board NICs in a team does not allow the use of NIC 1 for server management access. T o support both network teaming features and server man agement features, a third NIC must be added and teamed to N IC 2. The network controller provides s everal options for increasing throughput an[...]

1-20 System Overview Preferred Primary Adapter W ith multiple adapter s installed, y ou can specify one as the Preferre d Primary adapter . For example if y ou have a server with a PRO/1000 server adapter as the prima ry adapter and a PRO/100+ adapter as the second ary , you could configure the PRO/1000 server adapter to be the preferred primar y .[...]

System Overview 1-21 Keyboard and Mouse The keyboard a nd mouse controller is PS/2-c ompatible. The se rver may be locked automatic ally if there is no key board or mouse activity fo r a predef ined length of time. Once the ina ctivity (lockout) timer has expired, the ke yboard and mouse do not respond until the previousl y stored password is enter[...]

1-22 System Overview System Board Management Controller (BMC) Server management is concentrated in the S ystem Board Management Controller (BMC). The BMC and associated circuitry are power ed from a 5Vdc standb y voltage, which remains active when s y st em power is switched off, but the ac power source is still on and connect ed. The BMC supports [...]

System Overview 1-23 DEGRADA TI ON FE A TURE The degradation feature automaticall y isolates a failed DIMM or processor to assure continuous operation of the server when the POST (Powe r On Self-T est, self-diagnosis pro gram after power on) detects such a DIMM or processo r . NOTE: The degradat ion feature is onl y available when at least two DIMM[...]

1-24 System Overview SYSTEM SECURITY T o help prevent un authorized ent ry or use of the s ystem, the s ystem includes a full l ockable front bezel and Server Management software that monitors the front bez el intrusion switch. Security with Mechanical Locks and Monitoring T o unlock the bezel, insert the ke y in the lock and turn the lock counterc[...]

System Overview 1-25 Using Passwords Y ou can set either the user password, the supervisor password, or both passwo rds. If only the user password is set, you: ! Must enter the user password to enter B IOS Setup. ! Must enter the user password to boot the server if Passwo rd on Boot is enabled in either the BIOS Setup. ! Must enter the user passwor[...]

1-26 System Overview Summary of Soft ware Security Features The table below lists the software securit y features and describes what protec tion each offers. In general, to enable or set the features listed her e, you must run the BIOS Setup and go to the Security Subsystem Group, menu. The table also ref ers to the Setup utility . Software Securit[...]

System Overview 1-27 Feature Description Control access to the system other than BIOS Setup: set user pas sword T o contro l acces s to usi ng the sy stem, set a user pa ssword and enabl e it through Setup. T o disa ble a pa ssword, change it to a b lank en try or press C TRL-D in the Change Pas sword men u of the U ser Passw ord Option menu found [...]

1-28 System Overview EXPRESSBUILDER The CD-ROM that come s with the server contains a setup utility ca lled "EXPRESSBUIL DER." When you first install the server or append f eatures to the server , use the E XPRESSBUILDER to set up your server . Refer to the EXPRESSBUILDER User' s Guide on the EXPRESSBUILD ER CD for details. IMPOR T A[...]

System Overview 1-29 ESMPRO ESMPRO is server management software that runs on the OS. ESMPRO includes the ESMPRO Manage r for the server monitoring terminal and the ESMPRO Agen t for the serv er . NOTE: For details of the ESMPRO major functions (i.e., system configuration and setups) see the ESMPRO User's Guide on the ESMPRO CD. A vailable fun[...]

1-30 System Overview USING YOUR SER VER This section describes basic operations of the serv er, including how to use devices such as the floppy disk drive and the CD-ROM drive. Front Bezel Remove the front bezel to power on/off the server , to access the flopp y disk drive and CD-ROM drive, and to install/remove hard disks to the 3.5-inch device ba[...]

System Overview 1-31 3. Slide the front be zel a little to the left to re move the tab from the frame and the n remove the front be zel from the server . T o install the front bezel, latch the tab at the left side of the f ront bezel on the server frame. After the installation, lock the front bezel by using the securit y key . Ta b Frame[...]

1-32 System Overview POWER Switch Use the POWER switch to turn the server on and off. Power O n Press the POWER switch on the front of the computer chassis. The POWER/SL EEP lamp lig hts green in color. IMPOR T A NT : ! If the power cord is connected to a powe r control device such as a UPS (Uninterruptable Power Supply), make sure that the pow er [...]

System Overview 1-33 POST POST (Power On Self-T est) is the serve r's self-diagnostic program stored in the s ystem memory . When you power on the serv er , the s ystem automatical ly runs POST to check t he sy s t em bo ard, ECC memory module, CPU module, keyboard, and mouse. POST also display s messages of the BIOS setup utility , such as th[...]

1-34 System Overview POST Execution Flow The following describes the progress of POST in the chronological order . IMPOR T A NT : ! Do not make key entries or perform mouse operations while POST is in progress. ! Some system configurations may display the message "Press Any Key" to prompt a key entry . This message is driven b y BIOS of a[...]

System Overview 1-35 4. POST then detec ts the internal SCSI controller and display the massage prompting you to launch the SCSI device utility . ( Ignore the message. POST will automatically continue a few seconds later .) Press <Ctrl> <A> for SCSISele ct(TM ) Utility! T o launch the SCSI device utility , press Ctr l and A . See Chapte[...]

1-36 System Overview POST Error Messages When POST detects an error , it displays an error message on the displa y unit screen. See Chapter 6 for POST error codes. IMPOR T A NT : Note the messages displayed befo re consulting with your service represent ative. Alarm messages are us eful informat ion for maintenance . Power Off Follow the procedure [...]

System Overview 1-37 Identification of Se rv ers ~ UID S witch ~ An "UID (unit ID) lamp" is provided on the front panel and rear p anel. If more than one serv er is mounted in a single rack, the lamp identifies the server you are going to maintain. The UID lamp goes on when the U ID (unit ID) switch on the front panel is pressed. It goes [...]

1-38 System Overview Floppy Disk Driv e The server is provided with the 3.5-inch flopp y disk drive. The server supports the following 3.5-inch flopp y disks: ! 2HD floppy disk (double-sided high-densit y track type) Stores data of 1.44MB. ! 2DD floppy disk (double-sided double-densit y track type) Store data of 720KB. Make sure tha t the server is[...]

System Overview 1-39 NOTE: Use of the floppy disk The floppy disk is an important data storage media with delicate structure and requires care. Keep the following inform ation in mind when using it: ! Insert the floppy disk into the floppy disk drive carefully as far as it goes . ! Attach the la bel to the co rrect position. ! Do not write an ythin[...]

1-40 System Overview CD-ROM Drive The server has a CD-ROM drive that allows it to read data f rom a CD (read-onl y compact disk). The CD-ROM holds more data and operates f aster a floppy disk. CAUTION Observe the follow ing instructio ns to use the serv er safe ly. Failure to follow these instru ctions may cau s e a fire, persona l injury, or prope[...]

System Overview 1-41 5. As shown in the figure below , hold the tra y with one hand and press the CD with fingers of the hand to make the hole of the CD fit directl y over the rotor in the cent er of the tra y . 6. Push the front of the tray ca refully to retract it into the dr ive. IMPORT ANT : If a loud sound in the CD-ROM drive occurs while the [...]

1-42 System Overview After removing the CD, retract the tray into the dr ive. When you fail to eject the CD-ROM tray with the Eject button, follow the procedure b elow . 1. Press the server POWER switch to power off the server . (The POWER/SLEEP lamp goes o ff.) 2. Insert a metal pin of approximatel y 1.2 mm in diameter and 100 mm in length (a stra[...]

System Overview 1-43 NOTE: WHEN Usi ng the CD ! Do not drop the CD. ! Do not place an ything on the CD or bend the C D. ! Do not attach any label onto the CD. ! Do not touch the signal side (nothing is printed on this side) with your hand. ! Place the CD wit h its printed side upward and gentl y put it on the tray . ! Do not scratch the CD or write[...]

1-44 System Overview (This page is intentio nally left blank.)[...]

Chapter 2 Setting Up Y our System This chapter describes how to set up your server s ystem.[...]

2-2 Setting Up Y our System SETUP FLOW Follow the flowchart be low to set up the server . Selecting the ser ver site Select a suit able site for the s erver . Unpacking the sy stem Unpack th e server and acce ssorie s from the sh ipping container . Assembling th e rack-mount sy stem Assemble th e 19-inch rack assembly and in stall t he server . Con[...]

Setting Up Y our System 2-3 SELECTING A SITE Installation Y our serv er unit should be mounted in a standard EIA 19-inch ra ck cabinet. Rack Inst allation Refer to the documentation attach ed to the rack or contact your service representative for rac k installation of the se rver unit. W A RNING Observe the follow ing instructio ns to safely use th[...]

2-4 Setting Up Y our System Before you beg i n the rack installation re view the following gu idelines. Do Not: ! Locate a rack in a narrow spa ce that would inhibit devices from being pulled out from the rack complet ely. ! Locate the rack on a floor that c annot bear the total weight of the rack and devices mounted in the rack. ! Locate the rack [...]

Setting Up Y our System 2-5 UNP ACKING THE SYSTE M When you receive y our system, inspect the shipping containers prior to unpac king. If the shipping boxes are damaged, note the dama ge, and if possible, photograph it for refere nce. After removin g the contents of the containers, keep the c artons and the packin g materials. If the contents appea[...]

2-6 Setting Up Y our System A SSEM BLING THE RA CK-M OUNT SYSTEM This subsection provides the instructions for mounting the rack-mount server unit into a standard EIA 19-inch rack cabinet. This subsection also describes the removal procedur es for the rack mount serve r unit from the 19- inch rack cabi net. W A RNING Observe the follow ing instruct[...]

Setting Up Y our System 2-7 Restricted A ccess Locat ion The server can be installed in a Restricted Acc ess L ocation and mounted above non -combustible materia l. ESD Precaution Electrostatic discharge (ESD) can damage disk drives, option boards, and other components. Y ou can provide ESD protection b y wearing an antistatic wrist strap attached [...]

2-8 Setting Up Y our System Installation Procedure for NEC Rac k or V endor’s Ra ck Insta llation This server can be installed in either the NEC rack or a vendor's rack. The followin g procedure describes hoe to install the server in the rack: IMPOR TA N T: When installing the cable arm , see the inst ruction manual provide with the ca ble a[...]

Setting Up Y our System 2-9 Installing the Caged Nuts 1. Install two caged nuts on the front of the rack for ea ch of the right and left sides and also two caged nuts on the rear of the rack fo r each of the right and left sides. Accordingl y , eight scr ews are insta lled in total. 2. Install two caged nuts in 1U (the minimum unit of rack height).[...]

2-10 Setting Up Y our System 4. If using the cable arm shipped with your system, install three caged nuts on the right frame at the rear of the rack. An additional caged nut is provided with the ca ble arm shipped with your system. Installing t he Rail A ssemblies 1. Position the front and r ear frame s of the rail assembly so that their mounting h[...]

Setting Up Y our S ys tem 2-1 1 2. Hold the rail asse mbly and secure the fr ont of the rail assembly with one screw and the rear of the ra il assembly with two screws, while holding the rail a ssembly . NOTE: Confirm that the rail a ssemblies ar e located at the le vel. Secure the rear of the asse mbly after ad justing the depth of the rack and le[...]

2-12 Setting Up Y our System Installing the Server 1. Pull out the sliding rails of the right and left ra il assemblies until they are locked. 2. At least two persons are required to install the server . Securel y the server with its front side facing toward you. 3. Firmly fit the inne r rails on the side s of the server into the rail assemblies, a[...]

Setting Up Y our System 2-13 Securing the Server 1. Push the serve r into the rack a s far as it will go. 2. T ighten the ri ght and left set screws on the front panel to secur e the server to the rack. 3. Insta ll the front be zel. This completes the installing of the server . 1 2 Set scre w s[...]

2-14 Setting Up Y our System Removing the Serv er from the Rack A ssembly Use the following procedure to take out the serv er from the rack: WA RN IN G Observe the follow ing instructio ns to use the serv er safe ly. Failure to follow these instru ctions may re sult in death or seriou s person al injury . ■ Do not lift t he serv er only by a sing[...]

Setting Up Y our System 2-15 4. Pull out t he server from the rack sl owly and careful l y . The server clicks to be latched. IMPOR TA N T: Do not apply any load on the server pulled out from the rack. Doing so may cause personal injur y if the server drops. 5. Pull out the serve r from the rack with the r ight and left release lever pressed to re [...]

2-16 Setting Up Y our System CONNECTING PERIPHER A L DEVI CES Connect peripheral devices to the server . The serve r is provided with connectors for wide v ariet y of periphera l devices on its front a nd rear. The figure on the next page illustra tes availa ble peripheral devices for the se rver in the standard confi guration and locations of the [...]

Setting Up Y our System 2-17 NOTE: Make sure of the cable you are going to connect. The "100BASE- TX/10BASE-T connector" and the "serial po rt 2 connector" of this server have the same shape. Be careful not to connect a cable to a wron g connector . T o prevent wrong connection, w rite "LAN port" on a tag and put the t[...]

2-18 Setting Up Y our System Connection to Serial Ports V arious types of serial devices can b e connected to the RJ-45 serial ports on the front and rear panels of the ser ver . Some devices require the se tting of the jumper pin (J6A2) on the sy s tem board to be chan ged according to the DCD/DSR signal specification, or they need to be connected[...]

Setting Up Y our System 2-19 Connection between the Front Serial Port and a Management PC (DB9) T o connect equipment such as a man agement PC having a DB9-type serial connector to the system via the serial port on the front panel, use the optional "serial port conv ersion cable" with the "F" label attached. Be careful not to us[...]

2-20 Setting Up Y our System Connection between the Rear Serial Port and a DCD/DSR Signal Device If a "terminal concentrator " or similar device is to be connected to the serial port on the re ar panel, thoroughly read its instruction manuals before making the cabl e connections. Refer to subsection "Connection to Serial Ports" [...]

Setting Up Y our System 2-21 CONNECTING THE POWER CORD Connect the power cord to the server . WA RN IN G Observe the follow ing instructio ns to use the serv er safe ly. Failure to follow these instru ctions may re sult in death or seriou s person al injury . ■ Do not hold the pow er plug w i th a wet hand. ■ Do not con nect the ground w ire to[...]

2-22 Setting Up Y our System T o connect the power cord from the server to an inter ruptive power supply (UPS), use service outlets on the rea r of the UPS. The UPS service outlets are categorized into two groups: SW I TCH OUT and UN-SWITCH OUT . (They may be called "OUTPUT1" and "OUTPUT2".) T o control power suppl y with an app[...]

Setting Up Y our System 2-23 TURNING ON THE SERVER T urn on the server and follow the on-screen instructions for setup. IMPOR T A NT : Before turning on the server: ! Some optional boards r equire setups with the SETUP utility before installation. If the server has a PCI board with the PCI-to-PCI bridge installed, the SETUP utility is enabled to la[...]

2-24 Setting Up Y our System The POWER lamp on the front of the server comes on. In a few seconds, the NEC logo appea rs on the screen and the Power On Self-T est (POST) begins. The POST runs automaticall y when you power on the serve r or reset it with a keyboard operation ( Ctrl + Al t + Delete ). The POST runs diagnostics, initia lizes the ser v[...]

Setting Up Y our System 2-25 INST A L LING THE OPERA TING SYSTEM See Chapte r 4 for installing the following opera ting systems. ! Microsoft W indows 2000 ! Microsoft W indows NT 4.0 ! Novell NetW are ! SCO OpenServer™ 5.0.X T o install operating systems not listed above, contact your service representative. IMPOR T A NT : ! Use EXPRESSBUIL DER f[...]

2-26 Setting Up Y our System MAKING BACKUP COPIES OF SYSTEM INFORMA TI ON The system inf ormation includes the curre nt BIOS settings and any specific information for the server . Save the infor mation after co mpleting the system se tup. W ithout the backup data, you will not be able to recover the information. Y ou can save the information b y th[...]

Chapter 3 Configuring Y our Syste m This chapter describes the Basic Input Output System (BIOS) configuration. When you insta ll the server for the first time or install/remove optional device s, thoroughly read this chapter for better understandin g and correct setups. SYSTEM BIOS ~ SETUP ~ The SETUP utility is provided to make basic hardware conf[...]

3-2 Configuring Y our System Starting SETUP Utility Powering on the server starts POST (Power On Self-T est) and displa ys its check results. If the NEC logo is display ed, press Esc . After a few s econds, the following message appears at bottom left on the screen. Press <F2> to enter SETUP Press F2 to start the SETUP utility and displa y it[...]

Configuring You r System 3-3 Description on On-Screen Items and Key Usage Use the following keyboar d keys to work with the SETUP utility . (Key functions are also listed at the bottom of the scr een.) Setup W arning Setting items on this screen to incorrect valu es may cause you r system to malfunction! PCI Config urat ion Peripheral Con figuratio[...]

3-4 Configuring Y our System Configuration Examples The following describes examples of confi guration required to use software-lin k features or for system operations. Date and T ime T o display sy stem date or time Select [Ma in] - [Sy stem T ime], [S y stem Date]. Link w ith Management Software T o link w ith temper atur e mo nitoring featur e o[...]

Configuring You r System 3-5 Boot T o change th e boot order of dev ices connected to th e server Select [Boot] and specif y the boot order . T o display POST check res ults Select [Boot] - [Quiet Boot] - [ Disabled]. Y ou can also press Esc while the NEC log is on the scree n to display POST che ck results. T o use remote w ake-up featur e ! V ia [...]

3-6 Configuring Y our System Memory T o enable the m emory degr adation feature Select [Advanced] - [ Memory Configuration] - [Extended Memor y T est] - [Every- Location]. T o che ck the installed memory (DIMM) stat us Select [Advanced] - [ Memory Reconfiguration] - [ Bank #n] and check the status indications. (n: 1 - 3) The on-screen D IMM numbers[...]

Configuring You r System 3-7 CPU T o check th e installe d CPU status Select [Ma in] - [Proc essor Setting s] and check the status indica tions. The on-screen CPU num bers and socket loc ations on the system board ar e associated as shown in the figure on the previous page. T o clear t he CPU error i nformatio n Select [Main] - [Processor Settings][...]

3-8 Configuring Y our System Select [Advanced] - [ PCI Configuration] and set up each device. T o install t he disk ar ray contr oller Select [Advanced] - [P CI Configuration] - [PCI Slot 1x ROM] - [Enabled]. x=C: Riser card of low-profile t ype x=B: Riser ca rd of full-length/f ull-height ty pe T o clear the hardware conf iguration da ta (after in[...]

Configuring You r System 3-9 Menu and Parameter D escriptions The SETUP utility has the following six major menus: ! Main ! Advanced ! Securit y ! Serve r ! Boot ! Exit T o set minute functions, select a submenu from the abov e menus. The following describes available functions and parameters, as well as the factor y -set, for ea ch menu. Main Star[...]

3-10 Configuring Y our System Option Parameter Description Y our Setting System T ime HH:MM :SS Sets the sy stem ti me. System Date MM/DD/YYYY Sets the system date. Floppy A: Not Installed [1.44/1.25 M B/1.2 MB 3.5"] 2.88 MB 3.5" Sets the floppy dis k drive A (standard configur ation). Hard Disk Pre -delay [Disabled ] 3 secon ds 6 secon d[...]

Configuring You r System 3-1 1 Processor Settings Select " Processor Setting s " on Main menu to display the following menu. See the table below for setup options on the screen. Option Parameter Description Y our Setting Processor T ype – Reports type of processor(s) insta lled in system. (V iew only) Processor POST Speed – Reports th[...]

3-12 Configuring Y our System A dvanced Move the cursor onto "Advanced " to display the Advanced menu. The menu item preceded b y "  " mark has its submenus. Select an option with the "  " mark and press Enter to display its submenu. See the table below for setup options on the screen. Option Parameter Descriptio[...]

Configuring You r System 3-13 PCI Configurati on Select "PCI Configuration" on the Advanced menu to displa y the following screen. Select an option with the "  " mark and press Enter to display its submenu. Option Parameter Description Y our Setting PCI Slot 1B ROM * [Enabled] Disabled Used to en able or d isable an option RO[...]

3-14 Configuring Y our System USB Function Submenu Option Parameter Description Y our Setting USB Function [Enabled] Disabled Enables or di sables the onboard US B controller BIO S. [ ]: Fact ory-set Onboard NIC 1 / Onboard NIC 2 Submenu Option Parameter Description Y our Setting Onboard NIC [Enabled] Disabled Enables or di sables onboard LAN contr[...]

Configuring You r System 3-15 Peripheral Configuration Select "Peripheral Configuration" on the Advanced menu to displa y the following screen. See the table below for setup options on the screen. IMPOR T A NT : Make sur e to avoid any conflict in the interrupt requests or the base I/O address es. If an assigned value is alread y used by [...]

3-16 Configuring Y our System Option Parameter Description Y our Setting Serial Port 1 Address Disabled [3F8] 2F8 3E8 2E8 Used to co nfigure t he base I/O address for s erial por t 1. Serial Port 1 IRQ [4] 3 Used to co nfigure the interrupt for serial port 1. Serial Port 1 Address Disabled 3F8 [2F8] 3E8 2E8 Used to co nfigure t he base I/O address [...]

Configuring You r System 3-17 Memory Configuration Select "Memory Configuration" on the Advanced menu to displa y the following screen. See the table below for setup options on the screen. Option Parameter Description Y our Setting Extended M emory Te s t 1 MB 1 KB Every-Locatio n [Disabled] Extended me mory test options ru n during POST [...]

3-18 Configuring Y our System A dvanced Chipset Cont rol Select "Advanced Chipset Control" on Advanced menu to displa y the following screen. Select an option and press Enter to display its submenu. See the table below for setup options on the screen. Option Parameter Description Y our Setting Wa ke on Ring [Disabled] Enabled Enables or d[...]

Configuring You r System 3-19 Security Move the cursor onto "Securit y" to display the Security menu. Select "Set Administrator Password" or "Set User Password " and press Enter to display the following pop-up screen. The screen below shows w hen "Set Adm inistrator P assword" is select ed. Set a password on [...]

3-20 Configuring Y our System See the table below for setup options on the screen. Option Parameter Description Y our Setting User Passw ord is Installed Not Installed Indicates w hether the user passw ord is set or not (view only). Administrator Password i s Installed Not Installed Indicates w hether the admini strator passw ord is set or not (v i[...]

Configuring You r System 3-21 Server Move the cursor onto "Server " to display the Server menu. The table below lists options that you can specify on the Server menu screen and their functions. T o make a sel ection for "S y stem Management", "Console Redirection", and "Event Log Configuration", first select [...]

3-22 Configuring Y our System The table below lists how selections for "After Power Failure" determine the power status of the server when the power suppl y to the server restarts. Parameter State before po wered off Stays O ff Last Stat e Po wer On In s ervice Off On On Out of service (D C pow er: Of f) Off Of f On For ced shut down * Of[...]

Configuring You r System 3-23 System Management Submenu Select "System Management" on the Server menu and p ress Enter to display the following screen. See the table below for setup options on the screen. Option Parameter Description Y our Setting Board Part Num ber – Indicates th e part number of syste m board. (View only) Board Serial[...]

3-24 Configuring Y our System Console Redirection Select "Console Redirection" on the Server menu and press Enter to display the following screen. See the table below for setup options on the screen. Option Parameter Description Y our Setting Serial Cons ole Redirectio n [Disabled] Enabled Specifies w hether BIOS uses the specified seri a[...]

Configuring You r System 3-25 Event Log Configuration Submenu Select "Event Log Configuration" on the Server menu and press Enter to display the following screen. See the table below for setup options on the screen. Option Parameter Description Y our Setting Clear All Event Logs [No] Ye s Clears the DM I event log after a syste m reboot. [...]

3-26 Configuring Y our System Boot Move the cursor onto "Boot" to display the Boot menu. A vailable options in the Boot menu and descriptions are described below . T o make a selection for "Boot Device Priorit y", "Hard Drive", "Removable Devices", and "A T AP I CDROM Drives", first select a d esire[...]

Configuring You r System 3-27 Boot Device Priority The system searches fo r the boot device according to the order speci fied in this menu and use the software to boot the s y stem if found. Move the cursor to select the devi ce by ↑ ↑ ↑ ↑ or ↓ ↓ ↓ ↓ , and then chan ge the priority using + or – . IMPOR T A NT : ! T o start t he EX[...]

3-28 Configuring Y our System Removable D evices Submenu Select the removable device used to boot the s ystem. The system searches for the boot devi ce according to the order specified in this submenu and use th e software to boot the s y st em if found. Move the cursor to select the devi ce by ↑ ↑ ↑ ↑ or ↓ ↓ ↓ ↓ . Item Description [...]

Configuring You r System 3-29 Exit Move the cursor onto "Exit" to display the Exit menu. The following describes each option on the Ex it menu: ! Exit Saving Changes Select this option to save the current configuration dat a into the CMOS (non-volatile memory ) and exit the SETUP utility . Select "Y es " to save the current conf[...]

3-30 Configuring Y our System ! Load Custom Defaults Select this option and press Enter to load the custom defaults saved from previous Save Custom Defaults. ! Save Custom Defaults Select this option and press Enter to save the current con figuration data as custom defaults. When the configuration is saved, the Load Custom Defaults menu appears. ! [...]

Configuring You r System 3-31 SCSI BIOS ~ SCS I Select ~ The SCSI Select utility is provided to conf igure the SCSI controller on the syste m board (or the SCSI controller on an optiona l board). This utility may be started with a simple key operation while POST is in progress and requires no specific start-up disk. Using SCSI Selec t Utility Use t[...]

3-32 Configuring Y our System Procedure from Start-up to Exit The following desc ribes the procedure from starting to exiting the SCSI Select utility . For parameter descriptions, see the se ction "Parameters" described lat er . 1. Power on the Express server . The following message appears while POST is in progress. IMPOR T A NT : The m [...]

Configuring You r System 3-33 The Configuration menu appears. Confi gurati on SCSI Bus Inter face Definitio ns Host A dapter SC SI ID ................................................. 7 SCSI Pari ty Checki ng .................................................. Enabled Host A dapter SC SI Te rmi nation .................................. Enabled Addi [...]

3-34 Configuring Y our System Paramete rs The SCSI Select utility to configur e the interna l SCSI controller of the server has the following menu items and parameters. Read descriptions to select a correct paramet er for each menu item. For configuration of optional SCSI controllers and connected SCS I devices, see the section "Configuring SC[...]

Configuring You r System 3-35 A dditional Options T o set three menu items under "Additional Options", select a menu item with the curso r keys ( ↓ ↓ ↓ ↓ or ↑ ↑ ↑ ↑ ) and press Enter to display its submenu. Then, select a submenu item with the cursor ke ys ( ↓ ↓ ↓ ↓ or ↑ ↑ ↑ ↑ ) and press Enter to fix the i[...]

3-36 Configuring Y our System SCSI Dev ice Co nfigur ation SCSI D evice ID #0 #1 #2 #3 #4 #5 #6 #7 Sync T ransfer Rate ( MB/Sec) 160 160 160 160 160 160 160 160 Init iate W i de Nego tiation Y es Y es Y es Y es Y es Y es Y es Ye s Enable D isconn ection Y es Y es Y es Y es Y es Y es Y es Ye s Send Start Unit Command Y es Y es Y es Y es Y es Y es Y [...]

Configuring You r System 3-37 NOTE: T o find out the SCS I ID for the optional device connected, sele ct "SCSI Disk Utilitie s" on the Options menu a nd press Enter . The SCSI ID scan begins displaying the message as shown below . Scanni ng SC SI ID : 0 LUN Number : 0 When the SCSI ID sca n complete s, the scree n listing SCSI IDs and ass[...]

3-38 Configuring Y our System Submenu item Parameter Description Sync T ransfer Rate (MB/Sec) [160] 20.0 80.0 16.0 53.4 13.4 40.0 10.0 32.0 ASYN 26.8 Select [160] a s a rec ommended. Y ou may need to change th e value depending on your optional dev ice. Refer to the manual that comes with your optional devic e. Initiate Wide Negotiatio n [Y es] No [...]

Configuring You r System 3-39 The following table lists submenu items, available parameter , and desc riptions. Submenu item Parameter Description Reset SCSI Bus at IC Initializ ation [Enabled] Disabled Select "Enabl ed". Display <Ctrl><A> Message D uring BIOS Initializ ation [Enabled] Disabled Select "Enabl ed". Ext[...]

3-40 Configuring Y our System Configuring SCSI Controller on Optional Board T o configure SCS I devices connected to an optional SCSI controller board, use the SCS I BI OS utility pr ovided with the optional SCSI controller board. Refer to the manual that comes with the optional SCSI c ontroller boar d for details. When the ser ver has multiple SCS[...]

Configuring You r System 3-41 CONFIGURING SYSTEM BOA RD JUMPERS W ith the pre-installed SETUP utility , you ca n set desired pa sswords to protect the data store d in the server against access f rom unauthorized users. When you forg et the passwords, however , you may want clear them. The following describes how to clear these pass words. Y ou c an[...]

3-42 Configuring Y our System The following describe the clearin g procedure. WA RN IN G Observe the follow ing instructio ns to use the serv er safe ly. Failure to follow these instru ctions may re sult in death or seriou s person al injury . See 'U sing This Guide " for deta ils. ! Do not disas semble, repa ir, or alt er the s erver. ! [...]

Configuring You r System 3-43 6. Press the F2 key to activa te the SETUP utility . 7. Select [Exit Saving Changes] from the [Ex it] menu, and then [Y es]. 8. W ait until the messa ge "T urn off power and reinstall the jumpe r in Normal mode position" appears. 9. T urn off the system power switch. 10. Change the jumper switch setting bac k[...]

3-44 Configuring Y our System (This page is intentio nally left blank.)[...]

Chapter 4 Installing the Operating Sy stem This section describes how to use Ex press Setup to install and configure the following operating systems on your server . ! Microsoft ® W indows ® 2000 ! Microsoft ® W indows NT ® 4.0 ! Novell ® NetW are ® ! SCO OpenServer™ 5.0.X T o install operating systems not described in this section, contact[...]

4-2 Install ing the O peratin g System About Express Setup "Express Setup" contained in your EXPRESSBUI LDER CD is intended for initia l setup of the server. I ts automatic installation mode guides the use r through the proce ss by detailing specific hardware featur es and providing screen prompts for softwa re selection and configuration[...]

Installing t he Operating System 4-3 Express Setup requires a "Confi guration Diskette". The Configuration Diskette is a flopp y disk that includes the c onfiguration information for the server to be au tomatically installe d. Express Setup will perfor m the entire proce ss of the setup using the infor mation in the floppy disk. During th[...]

4-4 Install ing the O peratin g System Microsoft Window s 2000 This subsection provides information on installing Microsoft® W indows® 2000 on your server . Read the instru ctions in this section bef ore performing the installation. NOTE: T o install W indows 2000 without us ing Express Setup, see Appendix C. Installation Notice This section expl[...]

Installing t he Operating System 4-5 Windows 2000 Express Setup can install the W indows 2000 operating system. However , note the following issue: IMPORTANT: ! Before starting the installation, complete the addition of optional boards and setting s of required BI OS values. ! Use this User's Guide when installing W indows 2000 on this server [...]

4-6 Install ing the O peratin g System Specifying Partition Size The minimum size for the partition that the system is to be installed can be calculated from the following form ula. 1000MB + Paging File Size + Dump File Size 1000MB = Size necessar y to install the s y stem Paging File Size (Recomme nded) = Installed Memory Size × 1.5 Dump file Siz[...]

Installing t he Operating System 4-7 Re-installing to a hard dis k which has been up graded to a Dynamic Disk Y ou cannot reinstall W indows 2000 and preserve a current hard disk partition that has been upgraded to a D y namic Disk using Express Setup. If you want to preserve the current partition, see Appendix C to reinstall the system manually . [...]

4-8 Install ing the O peratin g System Setup Flow This section visually describes the flow of the setup operated b y Express Setup. Disk Arr ay Conf igur ation * 1 ↓ Re s ta rt ↓ Crea ting Rec ove r y Partition ↓ Re s ta rt ↓ Inst alli ng U t iliti es ↓ Re s ta rt ↓ *2 Crea ting OS P arti t ion ↓ Re s ta rt ↓ Formatt ing OS Partitio[...]

Installing t he Operating System 4-9 Installing Windows 2000 This section describes how to setup the system using Express Setup. Prepare the Configuration Diskette. Y ou can perform the installation without a Configuration Diskette specified in advance, but one flopp y disk formatted by MS-DOS 1.44MB will be required. IMPORTANT: ! If you modified t[...]

4-10 Insta lling the O perating System [Using the specified Configuration Diskette] The Setup File s contained on "Configura tion Diskette" will be display ed. 1) Se lect the Setup F ile name to use during the installation. NOTE: If there is an y problem that can not be modified in the Setup File you selected, the message to select anothe[...]

Installing t he Operating System 4-1 1 IMPORTANT: ! Modify the partition size to install the OS on a partition la r ge r than the minimum require d size. ! If you selec t "Use Existing Partition" at "Syste m Partition", the data files containe d in the first partition (e xcluding recovery partition) will be deleted a nd reformat[...]

4-12 Insta lling the O perating System NOTES: ! If you click [Cancel] in [ Basic Information] screen, Ex press Setup will go bac k to allow you to rese lect the Setup F ile. [Canc el] exists only in [Basic Information] screen. Y ou can use [ Back] in subsequent scree ns to return to the [Basic Information] sc reen. ! If you click [OK] rather than [[...]

Installing t he Operating System 4-13 Installing and Configuring Dev ice Driv ers Follow these steps to install and configure the device drivers. Networ k Driver Specify the details of network driver . The standard network dr ivers will be installed a utomatically , but the link speed and Duplex mode need to be specified manuall y . For each networ[...]

4-14 Insta lling the O perating System Insta ll PROSe t II PROSet II is a utility tha t enhances the func tionality of the network dr iver . Utilizing PROSet II enables the following issues: ! Provides detailed adapter information. ! Provides diagnostic capabilities: loop back test, packet transmission test and so on. ! Provides support for adapter[...]

Installing t he Operating System 4-15 A dapter Fault T ol erance (AFT)/Adaptive Load Balancing (A LB) Adapter Fault T oler ance (AFT) is a feature t hat creat es a team contai ning mor e than one adapter and automaticall y directs net work traffic to the adapte rs in the team wh en one of the adapters fails. Adapter Load B alancing (A LB) is a feat[...]

4-16 Insta lling the O perating System Setup for Problem Resolution Additional steps should be taken to facilitate the resolution of problems that might occur . Memory Dump (Debug Information) This section describes the procedures fo r collecting memory dump (debu g information) in the server . IMPORTANT: Memory Dump I n formation If any trouble oc[...]

Installing t he Operating System 4-17 IMPORTANT: ! Specify "Kernel Memor y Dump" under "W rite debu gging Information." ! Specif y a drive where t here is a fr ee are a greater than t he size of "the memory installed on the Express server + 12MB". ! If the installe d memory is incr eased, the size of the debug informat[...]

4-18 Insta lling the O perating System Windows 2000 Dr . W atson W indows 2000 Dr . W atson is a debugger for application e rrors. If any application error is detected, Dr . W atson re cords the error and logs di agnostic information (log). Follow the procedure below and specify Dr . W atson to collect diagnostic information. 1. Click [Run] on Star[...]

Installing t he Operating System 4-19 Net work Mon itor Network Monitor can help y ou to investigate and resolve network problems. T o use Network Monitor , you need to re start the syste m after the installation ha s completed; the refore it is recommended you install Network Monitor before ex periencin g network problems. 1. Point to [Setting s] [...]

4-20 Insta lling the O perating System Updating the System - A pplying Service Pack - Update the syste m per the following ca ses: ! CPU is expanded (expanded fr om single proce ssor to multi-processor) . ! The system configuration was modified. ! The recover y process was used to recover t he s y stem. Log on to the system with an account that has[...]

Installing t he Operating System 4-21 Microsoft Window s NT 4.0 This subsection provides information on installing Microsoft® W indows NT® 4.0 on your server . Read the instructions in this section be fore perf orming the installa tion. NOTE: T o install W indows NT 4.0 without using Express Setup, see Appendix C. Installation Notice This section[...]

4-22 Insta lling the O perating System Windows NT 4.0 /W indows NT 4.0 EE Y ou can full y install W indows NT Server 4.0 (W indows NT 4.0) and W i ndows NT 4.0 Enterprise Edition (W indows NT 4.0 EE) usin g Express Setup. However , note the followin g issue: IMPORTANT: ! Before starting the installation, complete the addition of optional boards and[...]

Installing t he Operating System 4-23 Disk Configurat ion ! Disk Administrator may displa y an area la beled "EISA Utility" This area is a maintenance partition, which cont ains configuration inform ation and utilities. Do not delete this a rea. ! Others - If you want to install W indows NT 4.0 on a volume that has been mirrored usin g &q[...]

4-24 Insta lling the O perating System Setup Flow This section describes the flow of how to setup using Ex press Setup. Disk Ar ra y C onfig ur ation * 1 ↓ Re sta rt ↓ Cr eatin g M aint en anc e P art iti on ↓ Re sta rt ↓ Inst al lin g U tili ti es ↓ Re sta rt ↓ *2 Cr ea ting OS Partit ion ↓ Re sta rt ↓ F o rm atti ng OS P arti ti o[...]

Installing t he Operating System 4-25 Installing Windo w s NT 4.0 This section describes how to setup the system using Express Setup. Prepare Configuration Diskette. Y ou c an perform the installation without a Configuration Diskette specified in advance, but one flopp y disk formatted by MS-DOS 1.44MB will be required. IMPORTANT: If you want to in[...]

4-26 Insta lling the O perating System [Using the specified Configuration Diskette] The Setup File s contained on "Configura tion Diskette" will be display ed. 1) Se lect the Setup F ile name to use during the installation. NOTE: If there is an y problem that can not be modified in the Setup File you selected, the message to set another &[...]

Installing t he Operating System 4-27 IMPORTANT: ! Modify the partition size to install the OS on a partition la r ge r than the minimum require d size. ! If you selec t "Use Existing Partition" at "Syste m Partition", the data files containe d in the first partition (e xcluding recovery partition) will be deleted a nd reformatt[...]

4-28 Insta lling the O perating System 9. When prompted, re move the EXPRESSSB UIL DER CD from the CD- ROM drive, and insert W indows NT CD into the CD-ROM drive. The [Software License Agreem ent] screen app ears. 10. Read the contents carefull y and click [I agree.] if you do agree. If you do not agree, click [I disagree.]. IMPORTANT: If you do no[...]

Installing t he Operating System 4-29 Installing and Setting Dev ice Driv ers Follow these steps to install and configure the device drivers. Networ k Driver Specify the details of network driver . The standard network dr ivers will be installed a utomatically , but the link speed and Duplex mode need to be specified manuall y . For each network co[...]

4-30 Insta lling the O perating System A dapter Fault T ol erance (AFT)/Adaptive Load Balancing (A LB) Setup Adapter Fault T oler ance (AFT) is a feature t hat creat es a team contai ning mor e than one adapter and automaticall y directs net work traffic to the adapte rs in the team wh en one of the adapters fails. Adapter Load B alancing (A LB) is[...]

Installing t he Operating System 4-31 Setup for Problem Resolution Additional steps should be taken to facilitate the resolution of problems that might occur . Memory Dump (Debug Information) This section describes the procedures fo r collecting memory dump (debu g information) in Express server . IMPORTANT: Cautions fo r the Memory Dump ! The staf[...]

4-32 Insta lling the O perating System 7. Click [ Performance]. 8. Click [Change]. The [V irtual Memory] dialog box appears. 9. Modify [Initial Size] in the [Pag ing F ile Size f or Selecte d Drive] box to a value lar ger than [Recommended Size] , and click [Set]. IMPORTANT: ! Be sure to c reate the memory dump initia l file with the size described[...]

Installing t he Operating System 4-33 Dr . Wa tson W indows NT Dr . W atson is a debugger for applic ation errors. If any application error is detected, Dr . W atson diagnoses Express server and lo gs diagnostic information (log). Follow the procedure below and specif y Dr . W atson to collect diagnostic information. 1. Click [Run] in the Start pop[...]

4-34 Insta lling the O perating System Updating System Recovery Information T o prepare fo r a situation when the operatin g system has been destroyed, be sure to "Update Repair Information" as well as "Update the System" when you modified the system configuration so th at the s ystem can be recovered co rrectl y in an y case. S[...]

Installing t he Operating System 4-35 Net work Mon itor Network Monitor can help y ou to investigate and resolve network problems. T o use Network Monitor , you need to re start the syste m after the installation ha s completed, so the refore it is recommended you install Network Monitor before ex periencin g network problems. Installing Net work M[...]

4-36 Insta lling the O perating System Installing Maintenance Utilities V arious maintena nce utilities ar e contained in your EXPRESSB UILDER CD-ROM. Ref er to y our EXPRESSBUILDER User’ s Guide for installing the utilities on y o ur server or manageme nt workstations. Updating the System - A pplying Service Pack - Update the system in the situa[...]

Installing t he Operating System 4-37 Making Backup Copies of Sy stem Information The system inf ormation includes the curre nt BIOS settings and other information specific to y our server . Y ou should save this information after completing the s ystem setup. This backup data allows you to recover the information. Y ou can save the information b y[...]

4-38 Insta lling the O perating System Novel l Net W a re 5. 0 This subsection contains instru ctions for installing and configuring the Novell NetWare v5.0 Network Ope rating System on your system. For additional Novell NetWare information, it is important to read the NetW are “READ ME” files and relat ed documentation provided by Novell. Note[...]

Installing t he Operating System 4-39 Preparation The following sections describe the nec essary pre paration procedure s for installing and configuring Novell NetWare v5.0. Configuring R A ID If you have a disk arra y controller preinstalled on your system, it was preconfi gured at the facto r y. Refer to your s ystem's User's Guide and [...]

4-40 Insta lling the O perating System Configuration Checklist Step Information 1 File Server Name. Reco rd the fi le server na me for t his sy stem. File server n ame: __ _______ _______ _______ __ 2 IPX Internal Net w ork Number . Record the IPX Internal Network Number for this system. (For more i nformation a bout IPX Internal Netw ork Numbers, [...]

Installing t he Operating System 4-41 Configuration Checklist (Continued) Step Information 3 (Cont.) 8. Italy - 039 — 9. Switzerland - 041 — A. United Kin gdom - 044 — B. Denmark - 045 — C. Sweden - 046 — D. Norway - 047 — E. Germany - 049 — F. Internationa l English - 061 G. Portugal - 351 — H. Finland - 358 — 1. United Sta tes E[...]

4-42 Insta lling the O perating System Configuration Checklist (Continued) Step Information 4 Ke y board Mapping. Choose y our keyboard mapping from the foll owing se lectio ns. (Circle one selec tion): 1. France 2. Germany 3. Italy 4. Spain 5. United Sta tes 6. None 5 LAN A dapter. Choose w hich type of LAN ada pter is inst alled i n the LAN a dap[...]

Installing t he Operating System 4-43 Installing the No vell N etW are v 5.0 Network Op erating Sy stem Note: Before you ins tall the N ovell NetW ar e Operating System , you should have your LAN a dapter( s) connec ted to the LAN net work( s). This al lows the i nstall pr oces s visibi lity to o ther servers and Direct or y Services a lread y inst[...]

4-44 Insta lling the O perating System 15. Press I NSERT. 16. Insert "NetWare 5.X OEM-Disk" diskette. Press EN TER. 17. Highlight and press ENTER for each d river listed below: MDAC.HAM (displayed only if a RAID board is installed) ADPT160M.HAM 18. Press ESC. 19. Highlight " Return to Drive Summary". Pr ess ENTER. 20. Press ESC.[...]

Installing t he Operating System 4-45 Note: For this step we will selec t "Create a new ND S tree. " 37. Enter your NDS and Administrator information and click "Next" to continue. 38. Insert your NetWare V5 license disk. 39. At the NDS Summary screen, click "Next" to continue. 40. Select "Additional Products and S[...]

4-46 Insta lling the O perating System SCO OPENSER VER 5.0.6 This chapter contains supplemental instructions needed to install and con figure hardware and softwar e used with the Santa Cruz Operation (SCO) Network Oper ating System OpenServer Release 5.0.6. This information is intended to supplement the more detailed procedural documents av ailable[...]

Installing t he Operating System 4-47 Preparation The following sections describe the nec essary pre paration procedure s for installing SCO OpenServer 5.0.6. ! CA UT ION DOS Partitions: MS- DOS allo ws insta llation of multip le prim ar y DOS part itions. H owever, SCO Op en System s Sof tware allo ws only one prim ary DOS par tition and one ex te[...]

4-48 Insta lling the O perating System Configuring R A ID If you have a disk arra y controller preinstalled on your system, it was preconfi gured at the facto r y. Refer to your s ystem's User's Guide and to the RAID Installation Guide and the Disk Array Controller Installation Guide and User’s Manual for additional information on this [...]

Installing t he Operating System 4-49 Installing and Configuring Syst em Software This section contains supplemental information for installing and configuring SCO UNIX ® OpenServer ® Release 5.0.X Operating S ystem. Insta llin g SC O OpenSe rve r Rel . 5 .0.X Sof twar e without a Disk Array Controller Installed Note: This sec tion assum es that [...]

4-50 Insta lling the O perating System 6. The system displa ys the message: Identif ying the in stallation media devi ce. Make sure the IDE in dicates CD- ROM secondary an d master. Press ENTER. 7. The system displa ys the message: Keyboard Press ENTER. 8. The system displa ys the message: Enter Li cense Number an d License Cod e. Press ENTER. 9. T[...]

Installing t he Operating System 4-51 16. The system displa ys the message: “Password” Enter appropriat e choices. 17. The system displa ys the message: “The Installa tion can now proceed un attended” Select OK and Pr ess ENTER. 18. Somewhere toward the end of the installation, the following messages are displayed: Confi guring the k ernel [...]

4-52 Insta lling the O perating System 24. This concludes the installation of SCO OpenServer 5.0.X. You need to open the diskette drive and reboot the SCO OpenServer 5.0.X oper ating system from the system drive you just installed. This concludes the installation of SCO OpenServer 5.0.X. You need to open the diskette drive and reboot the SCO OpenSe[...]

Installing t he Operating System 4-53 Insta llin g SC O OpenSe rve r Rel . 5 .0.6 Sof tware with a RA ID Co ntrolle r Ins talled Note: This sec tion assum es that you ha ve proper ly com pleted the hard ware inst allation and the dr ive arr ay conf iguratio n. If you have not d one so, p lease ref er to the c orrespon ding docum entation and com pl[...]

4-54 Insta lling the O perating System 5. The system displa ys the message: Please inse rt (m dac) package BLTD disk int o the floppy drive so that it can be extracted on to the hard d isk fo r incorporation into the link -kit. Insert diskette and press ENTER 6. The system displays standard SCO OpenServer Rel. 5.0.6 cop yright messages such as Rest[...]

Installing t he Operating System 4-55 15. The system displa ys the message: “Prepar ing Your D isk” Enter appropriat e choices. 16. The system displa ys the message: “Configuring Optional Software” Enter appropriate choi ces (You ma y want to select a mouse). 17. The system displa ys the message: “Password” Enter appropriat e choices. 1[...]

4-56 Insta lling the O perating System 24. Log into "Root" and from the "Unix" window issue the following: "mount -f/dev/fd0/mnt." "cp/mnt/idscsi/e tc/conf/bin" This concludes the installation of SCO OpenServer 5.0.6. You need to open the diskette drive and reboot the SCO OpenServer 5.0.6 operating s ystem fr[...]

Installing t he Operating System 4-57 Insta llin g th e In tel P R O/100 + LAN Card Driv er from a Disk ette The driver for the Int el PRO/100+ LAN card is generated from the E XPRESS B UILDER CD. To load an Intel PRO/100+ LAN card driver, inse rt the Intel PRO/100+ Driver diskette into your disk drive and logon to the SCO Open Server graphical int[...]

4-58 Insta lling the O perating System Note: W hen conf iguring m ultiple s ub-net work s on the sam e system , the s y stem names for eac h sub-network mus t be unique. 9. At the "Product successfull y completed" message, select OK . 10. After the confi guration is complete and the current networking confi guration is displayed, select H[...]

Chapter 5 Maintenance This chapter descri bes the dail y maintenance of the se rver and precaut ions when reloc ating or storing the server . MAKING BACKUP COPIES It is recommended that you make backup copies of your valuable data stored in hard disks of the server on a regul ar basis. For backup storage devices suitable for the server and backup t[...]

5-2 Maint enance CLE ANING Clean the server on a regular b asis to keep the serer in a good shape. WA RN IN G Observe the follow ing instructio ns to use the serv er safe ly. Failure to follow these instru ctions may re sult in death or seriou s person al injury . ■ Do not disas semble, repa ir, or alt e r the serv er. ■ Do not loo k into the C[...]

Maintenance 5- 3 Cleaning the Serv er For daily cleaning, wipe the ex ternal surfaces of the serve r with a dry soft cloth. Follow the procedure below if stains remain on the surfac es: IMPOR T A NT : ! T o avoid altering the material and color o f the server , do not use volatile solvents such a s thinner and be nzene to clean the server . ! The p[...]

5-4 Maint enance Cleaning the Interior One of the most important items in a good maintenance program is regular and thorou gh cleaning of the interior of the server , especially around the system bo ard. Dust buildup inside the server can lead to several problems. As dust acts as a th ermal insulator , a buildup can prevent proper s ystem cooling. [...]

Maintenance 5- 5 Cleaning the Key board/Mouse Make sure that the server and p eripheral devices are all off-powered (the POWER lamp goes off), and then wipe the ke yboard surface with a dry cloth. The mouse operation depends on the de gree of smoothness of the internal ball rotation. T o keep the mouse ball cle an, use the mouse in a place with lit[...]

5-6 Maint enance Cleaning CD-ROM A dusty CD-ROM or dust-accumulated tray causes the d evice to fail to read data correctl y . Follow the procedure below to clean the tra y and CD-ROM regularl y : 1. Make sure tha t the server is powered (the POWER/SLEEP lamp is lit) . 2. Press the Eject button on the front of the CD-ROM drive. The tray comes out. 3[...]

Maintenance 5- 7 SYSTEM DIAGNOSTICS The System Diagnostics runs several tests on the server . Use the System Diagnostics program in the EXPRESSBUILDER provided with the server to diagnose the serv er . T est Items The following items are te sted in system diag nostics. ! Memory ! CPU cache mem ory ! Hard disk used as a s ystem ! On-board LAN contro[...]

5-8 Maint enance Starting and Ending the Sy stem Diagnostics There are two wa ys to diagnose the server: to use the local console (ke yboard) of the server itself, and to use the management PC via serial port (remote console ). Procedures to start the diagnostic program is as follows: IMPOR T A NT : In the elect ronic "NEC EXPR ESSBUILDER &quo[...]

Maintenance 5- 9 CUR SOR: Sel ect Wind ow ENTE R: View Wi ndow P : Log Out Q : Qui t Target scope Test w indow System bar Title bar Target scope (The four corner blocks are reversed in w hite) Test window System bar Title bar Screen s howing diagnostic result (Local cons ole) Screen s howing diagnostic result (Remot e console) System bar : Shows in[...]

5-10 Maint enance RELOCA TI NG/STORING THE SER VER Follow the proce dure below to reloca te or store the ser ver: CAUTION Observe the follow ing instructio ns to use the serv er safe ly. Failure to follow these instru ctions may cau s e a fire, persona l injury, or property damage. ■ Never attempt t o lift the s erver only by your self. ■ Do no[...]

Chapter 6 T rouble shootin g Read this chapter to obtain trouble-free ope ration of your server s y stem. NOTE: T o prevent probl ems with your system, it is recommended to install the maintena nce utility , ESMPRO, on the server and client computers.[...]

6-2 Troubleshooting SYSTEM VIEWERS Monitor ESMPRO fault occurrences during s ystem operation. Especiall y take note on whether an y alert is reported to ESMPRO Manager on the Management PC. Check, whether an y alert is repo rted on the Joint Operation W indow V iewer , Data V iewer , or Alert V iewe r of ESMPRO Manager . [Example] NEC ESMPRO Manage[...]

Troubleshooting 6-3 LA MPS The server includes lam ps to indicate the s erver states b y a variet y of colors and displa y patterns on the front panel, hard disk drive, and power suppl y . Chapter 1 " Status Indicators" lists the lamp display s and their meanings and the actions taken at occurrences of failu res.[...]

6-4 Troubleshooting ERROR ME SSAGES When an error occu rs in the server , an error message appears on the display unit connected to the server . Error Messages after Po w er-on Powering on the ser ver automatically starts the self-diagnostic pr ogram, POST (Power On Self- T est). When the POST detects an y error , it displays an error m essage and [...]

Troubleshooting 6-5 POST Error Mess ages When POST detects an error , it displays an error message on the displa y unit screen. The following table lists error messages, descriptions, and actions to take. IMPOR T A NT : Note the messages displayed befor e consulting with your service represent ative. Alarm messages are us eful informat ion for main[...]

6-6 Troubleshooting On-screen error message Description A ction 1 13 Hard disk 0 Error 1 14 Hard disk 1 Error Hard disk error Contact your s ervice repre sentative to replace the syst em board , SCSI back-plane, or hard d isk. 1 15 Hard disk 2 Error Hard disk error 1 16 Hard disk 3 Error Contact your s ervice repre s entative to replace the syst em[...]

Troubleshooting 6-7 On-screen error message Description A ction 8100 Processor 1 failed BIST Burst transfer error of processor 1 8101 Processor 2 failed BIST Burst transfer error of processor 2 Securely ins tall the processor . Contact your s ervice repre s entative to replace the proce ssor or sys tem board. 81 10 Processor 1 In ternal error (IERR[...]

6-8 Troubleshooting On-screen error message Description A ction 8194 CPUID, Processor Family are d iff erent The process or type does not match the v alue in the installed pr ocessor [1, 2]. 8195 Front Side Bus Sp eed mism atch . Syste m Halted The front side bus s peed does not mat c h the v alue in the installe d proce ssor [1, 2]. Securely ins t[...]

Troubleshooting 6-9 The following figures show the location of specific components re ferenced in the POST Erro r Codes and Messages table. NOTE: Failed CPU or memory boards can be identified with the SETUP utility . DIMM # 6 (DI MM 3B) DIMM # 5 (DI MM 2B) DIMM # 4 (DI MM 1B) DIMM # 3 (DI MM 3A) DIMM # 2 (DI MM 2A) DIMM # 1 (DI MM 1A) Process or 2 [...]

6-10 Troubleshooting Beep Codes If an error occurs du ring the POS T , the server b eeps, indicatin g the t ype of error . Each number indicates the number of short beeps, and a h yphen indicates a pause. For example, the beep interval 1-5-2-2 indicates 1 be ep, pause, 2 beeps, pause, 2 bee ps, pause, and 3 beeps notifying that no processor is dete[...]

Troubleshooting 6-1 1 SOL VING PROBLEMS When the server fails to operat e as expected, see the followin g to find out your problem and follow the instruction given before asking for repair . If the server still fails to operate success fully after solving your problem, take a note on the on- screen message and contact your sales agent. Problems wit[...]

6-12 Troubleshooting Fail to power off the serv er: ! Is the POWER switc h enabled? – Restart the se rver a nd start the BIOS setup utility . <Menu to check: [Securit y ] - [P ower Switch Inhibit]> ! Is the server running in the Secure Mode? – The POWER switch is disabled in the Secure Mode. (Forced shutdown is also not available.) T o re[...]

Troubleshooting 6-13 Fail to access to internal or external dev ices (or such devices fail to opera te): ! Are cables properl y connected? – Make sure that the interface cables and power cord a re properl y connected. Also make sure that the c ables are conn ected in the co rrect orde r . ! Is the power-on order corr ect? – When the server h as[...]

6-14 Troubleshooting The key board or mouse fails to operate: ! Is the cable p roperly connect ed? – Y ou must use the provided ke yboard/mouse branch cable (Y cable ) for this server . Make sure that the provided cable is connected to the co rrect connector on the r ear of the server . – The keyboard or mouse does not operate if it is conn ect[...]

Troubleshooting 6-15 Fail to access (r ead or write) to the fl oppy disk: ! Does the floppy disk drive contain a flopp y disk? – Insert a floppy disk into the floppy disk drive until it c licks. ! Is the floppy disk write-protected? – Place the write-protect switch on the flopp y disk to the "W rite-enabled" position. ! Is the floppy [...]

6-16 Troubleshooting Fail to access th e hard disk: (Refer to the documentation supplied with the disk arra y controller .) ! Is the hard disk applicable to the se rver? – Operation of an y device that is not authorized by NEC is not guaranteed. ! Is the hard disk properl y installed? – Make sure to lock the hard disk with the lever on its hand[...]

Troubleshooting 6-17 Fail to start the OS: ! Is a floppy disk in the floppy disk drive? – T ake out the flopp y disk and restart the server . ! Is the EXPRESSB UILDER CD-ROM in the CD- ROM drive? – T ake out the EXPRESSBUILDER CD-ROM and restart the server . ! Is the OS broken? – Use recover y process to recover the s ystem. (See "Recove[...]

6-18 Troubleshooting When any trouble occurred, the sy stem does not run according to the speci fication of "Restart autom a tically " <Windo ws 2000>: ! When any trouble occurred on Windows 2000, the system may not restart automatically even if "Rest art automatic ally" is speci fied. In such case, restart the s ystem man[...]

Troubleshooting 6-19 The OS presents un stable operation <NetW are>: ! When the system presents an error , refer to other manuals to check th e configuration for any errors. Novell Inc. regularl y releases update modules that include patch programs for solvin g problems. Before placing the s ystem in service, consult with y our NetW are deale[...]

6-20 Troubleshooting Problems with EXPRESSBU ILDER When the server is not booted from the EXPRESSBUILDER CD-ROM, check the following: ! Did you set the EXPRESSBUILDER during POST and restart the server? – If you do not set the EXPRESSBUILDER during POST and restart the server , an error message will appear or the OS will boot. ! Is BIOS configura[...]

Troubleshooting 6-21 Problems with Expr ess Setup <For Windo w s 2000/Windows NT 4.0 Co mmon> Following mess age appeared when y ou tried to install Expres s Setup to the har d disk t hat has sma ller capacity than the specified partition si ze: The specifi ed partition siz e has exceed ed th e capacit y of th e hard disk. Th e set up cr eat [...]

6-22 Troubleshooting <The Default V alue for Windows NT 4.0> The specifi cation of netw ork Adapter : Standard netw ork adapter Protocol : TCP/IP[DHCP spec ified] Service : SN MP , IIS(Excluding Workstation) Application : ES MPRO Agent Express Re port Serv ice GAM Serv er ( W hen conne cting M yle x D AC) GAM C lient ( W hen c onnect ing M yl[...]

Troubleshooting 6-23 Windows 20 00 started with differ ent display resolution from the specifie d value. ! If the spec ified display resolution ca n not be used, the system will use the nearest value or the default value of the driver . Entered the incorrect Product ID/CD key . ! Even if you entered the incorre ct Product ID/CD key , Express Setup [...]

6-24 Troubleshooting Not more than t wo Network a dapter is co nnected, but the detail ed specifi cation of th e protocol are all set b y default.(e.g. Specifi ed IP Address on TCP/IP , but DHCP is specifi ed) ! Are you specifying more than two protocols? In this case, the situation will be the same as connecting more than two Network ad apter , so[...]

Troubleshooting 6-25 Backup Domain C ontroller of Pr imary Domain Controller that has ex ceeded th e router . ! Express Setup can not create Prim ary Domain Controller t hat has ex ceeded the router . Re-install it by m anual setup. Unable to join t he domain on the Primary Domain Controller that has exceeded th e router . ! On Express Setup, you c[...]

6-26 Troubleshooting Error Message during Disk Array Configuration Refer to the manual that comes with the disk arra y controller for an y trouble on the disk array in this sy stem. Problems with Mast er Cont rol Menu The master control menu f ails to appear: ! Is your system W indows NT 4.0 or later , or W indows 95 or late r? – The CD-ROM Autor[...]

Troubleshooting 6-27 Problems with Configuration Diskette Creator <Common to W indow s 2000/ W indow s NT 4.0> The bit map of the Configuration Diskette Creator window is not display ed correctly during setting of setup information. ! If the specified number of colors is fe wer than 256 in the display setting, the bit map is not displayed cor[...]

6-28 Troubleshooting COLLECTING EVENT LOG This section describes on how to collect the log of various events that oc curred on the server . IMPOR T A NT : If ST OP e rror , system error , or stall occur red, follow the procedure below after restart ing the s ystem. Windows 2000 NOTE: The different revision processor may be mixed in additional CPU k[...]

Troubleshooting 6-29 Windows NT 4.0 1. Click [Pro gr am] → [Management T ool] → [ Event V iewer] from the Start pop-up menu. 2. Select the type of log you wa nt to collect fr om the [L og] menu. On [S y stem] , the events occurred at the item that con figures W indows NT 4.0 s y stem is archived. On [Secu rit y Log], the events related to the s[...]

6-30 Troubleshooting COLLECT CONFIGUR A TION I NFORM A TI ON This section describes on how to collect the information on hardwa re configuration and inside specification. In order to collect information, "Diagnostic Program" is used. IMPOR T A NT : If ST OP e rror , system error , or stall occur red, follow the procedure below after resta[...]

Troubleshooting 6-31 COLLECTING DR. W A TSON DI AGNOSTIC INFORMA TI ON Dr . W atson collects dia gnostic information related to application errors. The loc ation to save the information can be specified as you like. For more information, ref er to Chapter 5 (The instruction is described for W indows 2000 and Windows NT 4.0 separately .) MEMOR Y DU [...]

6-32 Troubleshooting Saving the Dump File Press the DUMP switch to save the dump file when an error o ccurs. Insert a metal pin (a straighte ned large paper clip will make a substitute) into the switc h hole to press the DUMP switch. Pressing the DUMP switch saves the dump file in the specified director y . (Memor y dumping may not be available whe[...]

Troubleshooting 6-33 Backup IP MI Information This section describes on how to collect IPM I information. T o collect the information, ESMPRO Agent must be installed. 1. Select [ Program] → [ ESMPRO Agent] → [ESRAS Utilit y ] from the Start pop-up menu. The [ESRAS Utility] window appears. 2. Select [ Latest Informati on] from the Tree V i ew to[...]

6-34 Troubleshooting RECOVER Y FOR Windo ws 2000/W indows NT SYSTEM If any file necessar y for running the OS is damaged, use the followin g procedures to recover the sy stem . IMPOR TA N T: ! After recove ring the s ystem, see "Upd ating the S ystem" in Chapter 4 and be sure to update the s ystem. Also on W indows 2000, you need to updat[...]

Troubleshooting 6-35 5. Press S when the following me ssage appear s: Setup co uld n ot determine th e type of on e or mor e mass storag e devices inst alled in your system, or you hav e chos en to man ually specify an adapt e r . Currently, Setup will load support for the following ma ss storag e devices. Select [Ot her] and press Enter . 6. Inser[...]

6-36 Troubleshooting 14. Follow the instruc tion display ed on the screen. If you take a note of an y file name in which trouble is detected during the pro cedure, it is useful to diagnose how the s ystem has been damaged. 15. T erminat es the procedur e if the recov ery is successful. Y ou can veri fy that the r eplaced files ar e correctl y copie[...]

Troubleshooting 6-37 Recovery Procedure - W indows NT 4.0 - If you are using W indows NT 4.0, follow the p rocedure below to recov er the sy st e m. System Recove ry Follow the procedure below and use the information in the disk, not s ystem recovery disk, to recover the s ystem. 1. T urn on the power of the s ystem. 2. Insert W indows NT 4.0 CD- R[...]

6-38 Troubleshooting 12. Press Enter . 13. If the message asking whether or not select the hard disk inspe ction appears, press Esc . 14. Select the registry file to recover and continue the procedure. 15. Press A , and recover all the non-ori ginal files. 16. Follow the messag e and continue the proce dure. If the recovery is successful, the proce[...]

Troubleshooting 6-39 OFF-LINE M A INTEN A NCE UTI LITY The Off -line Mainte nance Utility is an OS-independent maintenance pr ogram. When y ou are unable to start the OS-dependent ESMPRO to troubleshoot a problem, the Off-line Maintenance Utility can be used. IMPOR T A NT : ! The Off -line Maintena nce Utility is intende d for use of y our sales ag[...]

6-40 Troubleshooting Starting the Of f-line Maintenan ce Utility The Off -line Maintena nce Utility may be started in many ways. IMPOR T A NT : Do not start the Off -line Maintenanc e Utility while the server is in successful operation. ! From the CD-ROM Set the EXPRESSBUIL DER CD-ROM in the CD-ROM drive and reboot the s ystem. After the menu is di[...]

Troubleshooting 6-41 Features of Off- line Maintenanc e Utility The Off -line Maintena nce Utility provides the f ollowing feature s. (A vailable features va ry depending on the way you started the Of f-line Maintenance Utility .) IMPOR T A NT : See the on-line help for details of the Off- line Maintenance Utility . For further information, ask y o[...]

6-42 Troubleshooting RESETTING THE SER VER If the server halts before starting the OS, press and hold Ct rl and Al t and p ress Delete . This restarts the server . IMPOR T A NT : Resetting the server clears the DIMM memory and the data in process. T o reset the server wh en it is not frozen, make sure that no processing is in progress. FORCED SHUTD[...]

Chapter 7 Upgrading Y our Serv er This chapter describes the internal optional devic es available for y ou r server , procedures for install or removing such optional devices, and notes on using them. IMPOR T A NT : ! Optional devices described in this chapter ma y be installed or removed by any user . However , NEC does not assume any lia bility f[...]

7-2 Upgrading Y our System SAFETY NOTES Observe the following notes to install or remove optional devices safel y and properly . WA RN IN G Observe the follow ing instructio ns to use the serv er safe ly. Failure to follow these instru ctions may re sult in death or seriou s person al injury . ■ Do not disas semble, repa ir, or alt er the s erver[...]

Upgrading Y our Sys tem 7-3 ANTI-ST A TI C M E ASURES The server contains electronic components sensitive to static electricit y . A void failures caused b y static elec tricity when installing or removing an y optional device s. ! W ear a wr ist strap (an arm belt or anti-static glove). W ear a wrist strap on your wrist. If no wrist strap is avail[...]

7-4 Upgrading Y our System PREP A RING YOUR SYSTEM FOR UPGRA DE Follow the procedure below to prep are for installing or removing components. 1. Shut down the OS. 2. Unlock the front bezel. 3. Remove the front bezel. 4. Press the POWER switch to power off the server (the POWER/SLEEP lamp goes of f). 5. Remove all cables and power cords f rom the se[...]

Upgrading Y our Sys tem 7-5 DEVICE INST ALLA TION OR REMOV AL PROCEDURE Install or remove a component from the serv er using the following procedures. Hard Disk Drive The server ha s three device bay slots available to install hard disks with the SCA2 interfa ce (Ultra 160 SCSI) in the disk bay of the front of the server . IMPOR T A NT : ! For disk[...]

7-6 Upgrading Y our System Insta llation Perform the following steps to install a hard disk drive. NOTE: An y h ard disk can be installed or removed from the server by only removing the front bezel of the server IMPORT ANT : In the disk array configuration, use the hard disks having the same specifi cation incl uding the capacit y . 1. Prepare your[...]

Upgrading Y our Sys tem 7-7 5. Remove the four screws that hold the air baffle to the tray and remove the air b affle. Save the air baffle for fut ure use. A B C A Air baffle B Screws (4) C Drive carri er 6. Remove the hard disk drive from its protective wrapper and pla ce it on an antistatic surface. Record the drive model and serial number in the[...]

7-8 Upgrading Y our System 10. Firmly hold the additional hard disk drive (with the tra y provided) and handle, and ali gn it so that it eng ages the guide rails in the drive bay. IMPOR TA N T: ! Push the hard disk drive until the handle hook butts to the frame. ! Carefull y hold the hard disk drive with both hands. 11. Slowly lif t the handle. The[...]

Upgrading Y our Sys tem 7-9 13. Install the front bezel you removed in step 2. There are tabs on th e left side of the front bezel. En gage the tabs with the server frame, install the front be zel, and lock it with the security key .[...]

7-10 Upgrading Y our System Removal T ake the following steps to remove a hard disk drive: NOTE: If removing a failing hard disk drive, confir m the slot in which the DISK lamp of the hard disk drive is amber before starting the removal. 1. See the section "Preparing for Installation and Removal" described earlier to prep are. 2. Unlock t[...]

Upgrading Y our Sys tem 7-1 1 5. If using the ser ver with the hard disk drive re moved, install the dummy tray in the empty slot. 6. Power on the ser ver , start the SETUP utility , s elect [B oot] → [Hard Disk], and set the boot priority in the submenu. This operation is necessar y because installing an additional hard disk drive clears the cur[...]

7-12 Upgrading Y our System When the hard disks are in the disk arra y configuration, y ou can restore the stat e before an error using the auto-rebuild feature that stores the data in the old hard disk into a new one. The auto-rebuild feature is available for the RAID1, RAID5, or RAID0+1 disk arra y configuration. Auto-rebuild is carried out when [...]

Upgrading Y our Sys tem 7-13 Server ~ Pull-out from t he Rack ~ The server needs to be pulled out from the rack fo r installing/removing any components other than the hard disk drives and power suppl y units. CA UT ION Observe the follow ing instru ctions to use the server safely. Fai lure to f ollow these instru ctions may re sult in death or seri[...]

7-14 Upgrading Y our System T o place the s erver in the ra ck, push it back into t he rack while pr essing the right and left lock arms. IMPOR TA N T: Be very careful not to get your finger caught in the arms or rails.[...]

Upgrading Y our Sys tem 7-15 T op Cover Open the top cover when installing/removin g an internal device or reconnecting an internal cable. Removal 1. See the section "Preparing for Installation and Removal" described earlier to prep are. 2. Pull out the serve r from the rack. 3. Loosen the set screw on the rear , and remove the top cov er[...]

7-16 Upgrading Y our System Insta llation When installing the top cover , hold the top cover parallel to the serv er , and pl ace it on the server . Confirm that all the tabs of the top cove r are securely inserte d into the slots in the ser ver frame, and then secure t he cover with t he set scre ws. IMPOR TA N T: Be very careful not to damage the[...]

Upgrading Y our Sys tem 7-17 DIMM Install the additional DIMM (Dual Inline Memory Module) to the DIMM socket on the s y stem board in the server . The system board is provid ed with six DIMM board slots. NOTE: Up to 6GB of memory (1GB DIMM x 6) can be installed. (The DIMMs installed as standard need to be replaced in this case.) A DIMM of 128MB is [...]

7-18 Upgrading Y our System Insta llation O rde r Install two DIMMs in ascending order of paired-slot numbers. IMPOR TA N T: Install two additional DI MMs for each BANK (*1) because the serv er uses interleaved memor y . If DIMMs of different specifications (*2) are installed in a BANK, the se rver does not operate normally . *1 A B ANK is a unit o[...]

Upgrading Y our Sys tem 7-19 Insta llation Install a DIMM in the following proce dure. IMPOR TA N T: The server supports DIMMs of only the low-profile t ype (30 mm (1.2 inches) in height). It does not support DIMMs exceeding the specified height. 1. See the section "Preparing for Installation and Removal" described earlier to prep are. 2.[...]

7-20 Upgrading Y our System 6. Install the components you removed in steps 1 to 3. 7. Power on the server and v erify that POST displays no error messages. If POST displays an error message, take a note on the messa ge and see the POST error messages listed in Cha pter 6. 8. Start the S ETUP and select [ Advanced] → [Memor y Configuration] to ver[...]

Upgrading Y our Sys tem 7-21 Removal Remove the DIMM depending on the following procedure. NOTES: ! T o remove the failed D IMM, check the error messa ge appearing in POST or ESMPRO to identify the DIMM socket (group) in which the failed DI MM is installed. ! The server operates onl y when at least two DIMMs are installed. 1. See the section "[...]

7-22 Upgrading Y our System Processor (CPU ) The server may have another CPU installed in addition to the standard CPU (Intel Pentium III Processor). IMPOR T A NT : ! The CPU is extremely sensitive to static e lectricity . Make sure to touch the metal fr ame of the serve r to dischar ge static e lectricity from your body before handling the CPU. Do[...]

Upgrading Y our Sys tem 7-23 NOTE: If the dif ferent revision of the processor is installed in the multiprocessor system, W indows 2000 logs the following information every startup. If this message is logged, it is no problem for operation.[...]

7-24 Upgrading Y our System Insta llation T ake the following steps to install the CPU. The EXPRESSBUILDER CD-ROM provided with the server is necess ary for confirming that the additionally installed CPU is in normal state. Provide the CD-ROM beforehand. 1. See the section "Preparing for Installation and Removal" described earlier to prep[...]

Upgrading Y our Sys tem 7-25 6. Push the CPU lightly to the socket, and push down the leve r to secure the CPU. 7. Put the heat sink on CPU. NOTE: Be aware of dir ection of heat sink. The bottom of the heat sink has L-shaped groove. Put the heat sink so that the groove fit the lever and plastic part of the socket. Plastic port ion Groove Groove Hea[...]

7-26 Upgrading Y our System The wire cli p is alread y installed on the heat sink at purchase. If it comes off, install it according to t he figure bel ow . NOTE: Ensure that the wire clip Make sure of th e orientation of the wire clip. 8. Engage the wire c lip with the socket. The bracket-attached side must be engaged with the rear of the socket. [...]

Upgrading Y our Sys tem 7-27 9. Insert a standard screwdriv er into the bracket of the wire clip, and en gage the wire clip with the socket. 10. Make sure that the heat sink is level. NOTES: ! If the heat sink is not level, remove it, and then install it again. The following probably causes the heat sink not to be level: – The heat sink is not po[...]

7-28 Upgrading Y our System 15. V erify the temperature indication (Crnt column) displa y ed on the diagnostic window . If the indica tion is either of the following , it is assumed that the heat sink is incorrectly attached. If no abnormalit y is shown in temperature indication, you can resume the diagnostics. After the diagnostics is complete, po[...]

Upgrading Y our Sys tem 7-29 Removal T ake the following steps to remove the CPU. The EXPRESSBUILDER CD-ROM provided with the server is necess ary for confirming that the additionally installed CPU is in normal state. Provide the CD-ROM beforehand. IMPOR TA N T: ! Do not remove any CPU unless it is failed. ! Install a terminator on any slot in whic[...]

7-30 Upgrading Y our System 8. Power on the server and st art SETUP to select menus [Main] → [Proce ssor Setting s] → [Processor Retest] → [Enabled] (see Chapt er 3). 9. Execute the sy stem diagnostic program and verify its re sult as described in insta llation procedure. 10. V erify that POST displays no error messages. If POST displays an e[...]

Upgrading Y our Sys tem 7-31 PCI Board The server has two "riser cards" on the s ystem board that allow installation of PCI boards. Three PCI boards can be install ed on each riser card. (Up to six PCI boards can be install ed in total.) Insert PCI boards for network ex tension and file device function ex tension into PCI board slots in e[...]

7-32 Upgrading Y our System Notes Observe the following notes on installing/removing a PCI board: ! Do not touch the terminals of the riser cards and the leads of el ectronic components with your bare hand. Fingerprints and dust left on them cause the s erver to malfunction due to a connection failure or dama ge to the leads. ! A riser car d is des[...]

Upgrading Y our Sys tem 7-33 Insta llation T ake the following ste ps to install a PCI board on the riser card : IMPOR TA N T: The full-heig ht rise r card is equipped with an "insulator (black)" to protect PCI boards. Do not remove the insulator , and handle it carefully . The insulator is not shown in the fig ures in this manual f or si[...]

7-34 Upgrading Y our System 5. Remove the screw from the riser c ard, and remove the ex tension slot cover . NOTE: Keep the removed ex tension slot cover for future use. 6. Install the PCI board on the riser card. Align the PCI board terminal section with the riser card slot, and firml y push the PC I board until it is fully s eated. IMPO RTANT: ! [...]

Upgrading Y our Sys tem 7-35 7. Secure the PCI board with the screw you removed in step 6. IMPOR TA N T: This step is to protect the terminals of the riser card from dust or fingerprints. Dust and fingerprints left on them cause the server to malfunction. 8. Insert the riser card into the slot on the system board. Align the riser card terminal sect[...]

7-36 Upgrading Y our System 9. Install the components y ou removed previously . 10. V erify that POST displays no error messages. If POST displays an error message, take a not e on the message and see the POST erro r messages listed in Cha pter 6. 11. Select "Y es " for [Advanced] → [Reset Config Data]. This setting is re quired to chan[...]

Upgrading Y our Sys tem 7-37 Disk A rray Controller Board The disk array c ontroller board is a n optional PCI board provided to impr ove data relia bility . Installing the disk array controller boar d allows you to use hard disks in the device bays of the server and those in the optional expansion disk cabinet in the disk arr ay configuration. IMP[...]

7-38 Upgrading Y our System Insta llation See "PC I Board" for t he installat ion of a disk arra y controller . IMPOR TA N T: ! A riser car d is designed for installing only low-profile PCI bo ards or full-heig ht PCI boards. Before installing a PCI board, make sure of the card specification. ! If a disk array controller is installed in t[...]

Upgrading Y our Sys tem 7-39 Use of internal hard disk dr ives in a disk ar ray configurati on T o use the internal hard disk drives in a disk ar ray configuration in the server containing a disk array controller board, r econnect the SCS I cables and LED cabl es on the system board. The internal hard disk drive interfac e is connected to the SCS I[...]

7-40 Upgrading Y our System ! SCSI cable connection T o use the internal hard disk drives in a disk ar ray configuration, disconnect the SCS I cable from the SCSI connector on the s ystem board, and connect it to the connector of the disk array controller board. Full-height t ype Standard SCSI cabl e (Do not run the cable on the power supply unit. [...]

Upgrading Y our Sys tem 7-41 IMPOR TA N T: ! T o use the int ernal disk arra y drives in a disk arra y configuration b y installing the Mylex AcceleRAID 160 disk arra y controller on the low- profile riser card, disconnect the SCS I cable from the s ystem board and the SCSI backplane. Instead, connect them with the provided SCSI cable for a disk ar[...]

7-42 Upgrading Y our System 3. If an option is installed on the riser card for full-hei ght PCI boards, remove the riser card. 4. Disconnect the SC SI cable from t he s ystem board. 5. Connect the connector on the backplane side o f the SCSI cable you formed in step 1, to the SCSI backplane conne ctor . 6. Attach the F AN b racket i n reverse ord e[...]

Upgrading Y our Sys tem 7-43 ! LED re lay cable c onnection T o indicate the status of access to the inte rnal hard disk drives in a disk array configuration, connect the provided LED r elay cable to the HDD LED conne ctor on the system board and to the HDD LED connector o f the disk arra y controller . NOTE: The LED relay cable is f ree fr om pola[...]

7-44 Upgrading Y our System ! Disk array configuration of internal ha rd disk drives Observe the following notes on confi guring a disk array: – The server must contain more than one SCS I hard disk drive having the same capacit y and the same rotational speed. (The minimum number of requir ed disks depends on the configuration of RAID (Redundant[...]

Upgrading Y our Sys tem 7-45 Use of a disk expansion un it in a disk array configurati on A disk expansion unit is an exclusive device that can install up to 14 hard disk driv es. (The number of hard disk drives depends on the model.) The s erver containing a disk arra y controller board can connect one or two of th ese devices. Fo r details on the[...]

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Appendix A Specifications Item Express5800/ 120Rb-1 T ype Intel  Pentiu m  III pro cessor Intel  Pentium  III processor-S Clock/Cac he 1.0GHz/256KB 1.26GHz/512KB Number of processors 1 CPU Ma xi mu m 2 Chipset Server Works Serv er Set III HE-SL Standard 256M B Max imum 6GB (The stan dard DIMM must be rep laced.) Expansio n unit 2 DIM M [...]

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Appendix B Interrupt Req uests (IRQs) The factor y- set interrupt requests are listed below . Find an approp riate interrupt request from the list below to install an optional de vice. IRQ Peripheral Device (Controller) IRQ Peripheral Device (Controller) 0 Sy stem timer 8 R eal-time clo ck 1 Keyboard 9 PCI/SCI 2 Casca ded conne ction 10 PCI 3 COM 2[...]

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Appendix C Installing and Configuring Windows 2000 and W indo w s NT 4.0 WINDOWS 2000 This appendix contains supplemental instructions needed to install and configure hard ware and software used with the Microsoft W indows ® 2000 Operating S y st em. This information is intended to supplement the more detailed procedural documents available from M[...]

C-2 Inst alling and Configuring W indows 2000 and Windows NT 4.0 Installation A ssumption The installation and configuration instructions in this appendix assume the following: ! Y ou have properl y completed the hardwar e installation. ! Y ou have run the BIOS Setup Utility to ch eck system c onfiguration. IMPOR TA N T: To su ccess fully in stall [...]

Installing and Configuri ng W i ndows 2000 and W indows NT 4.0 C-3 Preparation Before starting the installation procedure, you need to obtain certain information for use during the installation. The table below lists the information you need in advance for the installation. It is recommended that you obtain the information from your server administ[...]

C-4 Inst alling and Configuring W indows 2000 and Windows NT 4.0 Installing Microsoft Windows ® 2000 Operating Sy stem Use the following procedure to set up and per form a clean W indows 2000 Operating S y stem installation on your server . 1. Insert the W indows 2000 CD into the CD-ROM drive and boot your system by pressing CTR L+AL T +Delete. IM[...]

Installing and Configuri ng W i ndows 2000 and W indows NT 4.0 C-5 9. Insert the EXPRESSBUIL DER CD and run the “W indows 2000 NEC Update Module” for the Express5800 120Rb-1 Server . IMPOR T A NT : If you change the conf iguration of the sy stem (b y adding or removing hardware or operatin g system software compon ents), or repair the system , [...]

C-6 Inst alling and Configuring W indows 2000 and Windows NT 4.0 Window s NT 4.0 This appendix contains supplemental instructions needed to install and configure hard ware and software used with the Microsoft Op erating S y st em W i ndows NT Release 4.0. This information is intended to supplement the more detailed procedural docum ents available f[...]

Installing and Configuri ng W i ndows 2000 and W indows NT 4.0 C-7 Configuring RA ID If you have a Disk Arra y Controller preinstalled on your system, it was preconfigured at the f actory . Refer to your s y stem's User's Guide an d to the AcceleRAID Installation Guide and the Disk Array Contr oller Installation Guide and User ’ s Manua[...]

C-8 Inst alling and Configuring W indows 2000 and Windows NT 4.0 9. After installing W indows NT , logon to the s ystem using the administrator account or other account, which is a member of the Administrators group. 10. Insert the EXPRESSBUIL DER CD and run the W indows NT 4.0 NEC Update Module. IMPO RTANT: If you change the conf iguration of the [...]

Installing and Configuri ng W i ndows 2000 and W indows NT 4.0 C-9 Driver Install ation for th e A TI RA GE XL Display Adapter T o take full advant age of the on-board A T I RAGE XL display adapter , perform the following driver installation procedure: 1. Power on, start W indows NT , and log on. 2. Insert the EXPRESSB UIL DER CD into the CDROM dri[...]

C-10 Installi ng and Configuring W indows 2000 and W indows NT 4.0 (This page is intentio nally left blank.)[...]

Appendix D Equipment Log Use the following hardware and softw are tables to record information wh en modifying your sy stem . Hardware Main U nit Model name S erial No. Date Inst alled CPU #1 Clock Serial No. Date I nstalled #2 Clock Serial No. Date I nstalled Mem ory #1A, #1B Size Serial No. Date I nstalled #2A, #2B Size Serial No. Date I nstalled[...]

D-2 Equipment Log PCI Sl ot low-profile (1C) Model name Serial No. Date In stalled PCI Sl ot full-height (1B) Model name Serial No. Date In stalled Additional Cabinet for Disk Model name Serial No. Date In stalled External Peripheral Device 1 Model name Serial No. Manufacturer Date Install ed External Peripheral Device 2 Model name Serial No. Manuf[...]

Equipment Log D-3 Software Firmware version OS Name: V ersion: Application of RUR m edia " Apply Name: V ersion: File system " FA T " HPFS " NTFS " Others ( ) Bundled softw are installed Licensed s oftw are insta lled Application r unning w hen a failure occurred[...]

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Glossa ry 1 Glossary A AC (Altern ating Curren t) The type of c urren t avail able in wall ou tlets. A ll com puters must convert alternat ing cur rent to direc t current to operate. See al so DC. address A label, nam e, or num ber that identifie s a location in com puter memory . ASC II (American S t andard Co de for I nformation Inter change) A s[...]

2 Glossary BMC (Baseboard Manag ement Contro ller) Contains all of the server m anagement func tions. One major fun ction of t he BMC is to m onitor sy stem m anagement events and log the ir occurrence in the Sy stem Ev ent Log (SEL). boot The pro cess of loading the ope rating system into m em ory. bps (bits per s econd) The num ber of bits transf[...]

Glossa ry 3 CPU (Central Pro cessing Unit) Se e microp rocesso r. CRT (Cathode- Ray Tube) The type of video d isplay used in m onitors for desk top com puters. D DC (Direct Current ) The ty pe of current av ailable in the recharg eable battery packs us ed in portable com puters. See a l so AC. default The facto ry set ting y our com puter use s unl[...]

4 Glossary EM P The Em ergency Managem ent Port (EMP) provid es an interface t o the con sole m anager. This int erface al lows rem ote server m anagem ent via a modem or dir ect conn ection. EM S (Expanded Mem ory Specification) A m ethod of accessing m emory bey ond the 640K limit of DOS by exchang ing data in and out o f main m e mory at high sp[...]

Glossa ry 5 H hard disk drive See disk driv e. hardw are The physic al par ts of y our compute r , inclu ding th e keyboard, m onitor, disk drives, cables, and circui t cards. hot sw ap A method used to inse rt or r emov e SCSI disk drives into o r from an operating bus. This method is typica lly used in RAI D subsystem s. When used in non-RAI D su[...]

6 Glossary LCD (Liquid Cryst al D isplay) The ty pe of vide o display used in po rtable com puters. LED (Light- E m itting Diod e) A small el ectronic d evice that glow s when current f lows throug h it. LPT1 or LPT2 The nam e you can as sign a par alle l port to spec ify its ad dress. See also par allel por t. LVD Super-fast U l tra 2 SCSI Low Vol[...]

Glossa ry 7 O operating system A set of prog rams that provide s the in terfa ce betwe en othe r softwa re prog rams and th e computer. P parallel port The connec tor on th e back of your com puter that allows th e transfe r of da ta betwe en the computer an d a parallel dev i ce, such as a paral lel print er. partition The proces s of div iding th[...]

8 Glossary R RA M (Random- Access Mem ory) A tem porary stor age are a for da ta and p rogram s. T his type of mem ory must be pe riodically ref reshed to m aintain valid data , and is lost when the computer i s powered off. See also NVRAM and SRAM. real-time cloc k The I C in your com puter that main tains th e tim e and date. ROM (Read-O nly Mem [...]

Glossa ry 9 setup progra m The program that you use to ch ange the con figuration of some I SA desktop and no tebook computers. This program also contains info rmation abou t the hard ware in the com puter. softw are Program s with speci fic funct ions, su ch as word p rocessing , data ba se manag em ent, comm unications, and op erating system . SR[...]

10 Glossary (This page is intentio nally left blank.)[...]

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