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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Palm HPK012. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Palm HPK012 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Palm HPK012 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Palm HPK012, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones Palm HPK012 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Palm HPK012
- nombre de fabricante y año de fabricación del dispositivo Palm HPK012
- condiciones de uso, configuración y mantenimiento del dispositivo Palm HPK012
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Palm HPK012 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Palm HPK012 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Palm en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Palm HPK012, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Palm HPK012, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Palm HPK012. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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Página 1
7-2-2003 Pole Track User’s Manual HPK012 Contractor Kit[...]
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Página 3
This document contains training information specifically designed for the Hayton Systems Pole Track application. Pole Track is designed and licensed by Hayton Systems. Any required changes to this document or the application should be forwarded to Verizon Network Services – Infrastructure Provisioning Systems Support. Hayton Systems 3210 Smokey P[...]
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Página 4
Contents 1. I NTRODUCTION ......................................................................... 1 2. K IT I NFORMATION ................................................................... 2 2.1 Pole Track Kit 2 3. Q UICK S TART .......................................................................... 6 3.1 Quick Start Installation 6 3.2 Quick S[...]
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Página 5
Pole Track © 2003, Hayton Systems Page 1 1. Introduction Power and telecom cables often use the same utility pole. Telecom companies often lease space on poles owned by power companies (and vice versa). Telecom companies pay a significant sum to power companies for this leased space. Telecom lines are often moved and occasionally leased poles are [...]
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Página 6
Pole Track © 2003, Hayton Systems Page 2 2. Kit Information Pole Track kits come with everything needed to start tracking telecom poles. In addition to the complete kits you can also order spare parts. 2.1 Pole T rack Kit Pole Track Kit Part # HPK012 Description Comments Part # Symbol SPT1800 1D Scanner Modem Cradle Cradle Power Supply Power Suppl[...]
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Página 7
Pole Track © 2003, Hayton Systems Page 3 2.2 Parts List The Contractor Kit contains these components. Contact Hayton Systems to reorder components or accessories. H15019 Symbol SPT1800 with 1D Scanner H15004 Modem Cradle (with cable) H15025 GPS Adapter H15008 Cradle Power Supply H15009 Power Supply Cord (for Cradle) H15016 Spare Battery (Lithium I[...]
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Página 8
Pole Track © 2003, Hayton Systems Page 4 2.3 Repair Procedures Send hardware in need of repair to Hayton Systems for processing. The SPT terminal, modem cradle, and GPS adaptor are the only components considered repairable. All other components are considered as expendable items that are not economical to repair due to their low initial cost. Cont[...]
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Página 9
Pole Track © 2003, Hayton Systems Page 5 Arlington, WA 98223[...]
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Página 10
Pole Track © 2003, Hayton Systems Page 6 3. Quick Start The quick start section is meant to be a reference on how to use the Pole Track system. The remainder of the manual describes each step in greater detail. 3.1 Quick Start Installation The Pole Track kit includes all of the parts needed to begin operating. Unpack the kit and follow these steps[...]
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Página 11
Pole Track © 2003, Hayton Systems Page 7 10. Set the date and time (if they are not correct) by tapping desired “outlined” item on the screen and then selecting the correct settings (See Start Pole Track & Enter Settings for more details). 11. Pull down the drop menu by tapping on the General category in the top right corner of the screen.[...]
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Página 12
Pole Track © 2003, Hayton Systems Page 8 19. If your terminal is an SPT1800*, you must perform the following steps before using Pole Track or GPS Check: a. At the Application Launcher, tap on the Pull Down Menu icon. b. On the App menu, tap on Delete c. On the list of applications, tap on PwrDvr35 (you may have to scroll down to see it) d. Tap on [...]
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Página 13
Pole Track © 2003, Hayton Systems Page 9 3.2 Quick Start Handheld 1. Connect the Pole Track terminal to the server and download all of the application related information (see “Quick Start Installation”). 2. To calibrate (align) the touch screen then follow the on-screen directions. 3. If a new version of the application was loaded then the te[...]
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Página 14
Pole Track © 2003, Hayton Systems Page 10 4. The Handheld T erminal Touch screen technology allows you to use the on-screen keypad or hand-enter data using the writing pad (located on the bottom of the screen). Your terminal also comes with some standard “organizer” applications. Application Buttons When running Pole Track these buttons activa[...]
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Página 15
Pole Track © 2003, Hayton Systems Page 11 Contrast Use this button to adjust the display contrast for your current lighting conditions. Laser Scanner This laser scanner reads and decodes bar codes. Do not look directly into the scanning beam ! On/Off Press this red button to turn the unit on and off. Press and hold the On/Off button to turn the ba[...]
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Página 16
Pole Track © 2003, Hayton Systems Page 12 4.1 Standard Applications The terminal includes several standard applications such as a phone list, to do list, daily planner, calculator, note pad, etc. Neither Verizon nor Hayton Systems support these standard applications. The Verizon server does not backup data from standard applications (you are respo[...]
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Página 17
Pole Track © 2003, Hayton Systems Page 13 4.3 Entering T ext You can enter information into the data fields in three ways: • Scan bar codes using the internal laser scanner • Use the writing pad and hand-enter Graffiti characters • Enter data characters using the pop-up keypad Tap “abc” or “123” on the writing pad to activate the key[...]
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Página 18
Pole Track © 2003, Hayton Systems Page 14 5. Set Date and Time When you first turn on the terminal you must calibrate the touch screen and set the date & time. Tap Set Time or Set Date fields to activate the time/date edit screen. Set Time Adjust the time values using the up/down arrows. Select the portion of the time to adjust and use the arr[...]
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Página 19
Pole Track © 2003, Hayton Systems Page 15 6. Application Launcher and Restorer Palm terminals group applications in categories. Tap to display the next application category. The current category name appears in the upper right of the screen. You can also tap the category name to display a category list. Select the desired category from the list. T[...]
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Página 20
Pole Track © 2003, Hayton Systems Page 16 7. Start Pole T rack and Enter Settings After Restorer loads a current version of Pole Track you can begin tracking poles. The terminal automatically starts Pole Track after running Restorer . ß If a new version of Pole Track was loaded then you see this message. Otherwise you see the “Welcome!” scree[...]
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Página 21
Pole Track © 2003, Hayton Systems Page 17 7.1 Maintaining the List of Auditors From the Settings screen tap the Auditor field to display the list of auditors. Then tap to enter the Auditors section. The Auditors section allows you to maintain the list of auditors. You can add a new auditor, edit an existing auditor, or delete an auditor. When you [...]
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Página 22
Pole Track © 2003, Hayton Systems Page 18 8. T racking Pole Assets Use the buttons on the bottom of the terminal to access the DATA and GRID views. 8.1 DA T A View In DATA view you can enter or edit records. DATA view shows all data fields for each record. The number and type of data fields varies depending on the transaction type. The DATA view s[...]
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Página 23
Pole Track © 2003, Hayton Systems Page 19 8.2 Data View Fields GPS The GPS module populates this field with the current GPS longitude and latitude. SzClTpYr A summary of the size, class, type, and year fields. Tap this data field to display a new screen that allows you to easily see and enter these four data fields. Attachment This field shows the[...]
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Página 24
Pole Track © 2003, Hayton Systems Page 20 8.3 Add, Edit, Delete Attachments The Attachments section allows you to maintain a list of attachments for each pole. You can add a new attachment, edit an existing attachment, or delete an attachment. Tap the Attachmnts field to display the list of attachments for the current pole. Attachments List This s[...]
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Página 25
Pole Track © 2003, Hayton Systems Page 21 9. Utilities Press the UTIL button to access some very powerful Pole Track utility functions. This function deletes all the records in the terminal. Pole Track prompts you to confirm the delete before actually deleting the records. GRID view allows you to mark records using a checkbox next to each record l[...]
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Página 26
Pole Track © 2003, Hayton Systems Page 22 This function allows you to define changes for select records. A screen similar to the Find screen allows you to define the record type to modify. This function also allows you to replace selected data in the records matching the search criteria. Select the field type that you want to update, enter the cur[...]
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Página 27
Pole Track © 2003, Hayton Systems Page 23 10. GPS Check Utility Program Use the GPS Check program to cold start the GPS adapter. GPS Check ensures that the adapter can use the satellites to provide accurate positional information. Tap the GPS Check icon on the Application Launcher to run GPS check. GPS Check prompts to ensure that the GPS adapter [...]
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Página 28
Pole Track © 2002, Hayton Systems Page 24 Appendix A – Graffiti A 0 Space B 1 Backspace C 2 Return D 3 Caps Shift E 4 Caps Lock F 5 Menu Cmd G 6 Cursor Left H 7 Cursor Right I 8 Short Cut J 9 Space K Tap Once to use the shifted characters: L . ( ) M , ; N ‘ : O “ Tab P - < > Q / [ ] R _ { } S ? ` T ! ~ U V # + W $ = X % | Y ^ * Z &am[...]
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Página 29
Pole Track © 2002, Hayton Systems Page 25 Appendix B - Data Formats Abbrev Type Description A Alphabetic These fields accept alphabetic characters. Pole Track converts lowercase letters to uppercase. A/N Alpha-numeric These fields allow alphabetic, numeric, and some special characters (such as space, period, etc.). Anchr Anchors These fields indic[...]
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Página 30
Pole Track © 2003, Hayton Systems Page 26 B.1 Pole Header Record These records normally remain the same for a series of pole records. The auditor enters these fields once and the terminal copies these fields to each subsequent pole record. These fields are identified as the pole header since their data normally remains relatively static. Pole Head[...]
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Página 31
Pole Track © 2003, Hayton Systems Page 27 B.2 Pole Details Record Pole Details Fields that Change for Each Pole Field Name Type VzE VzW Comments Pole Number/ID A/N 1-15 1-15 Entered for each pole. Foreign Route/Lead A/N 0-12 0-12 Enter this value if it is available on the pole. Foreign Pole ID A/N 0-15 0-20 In VzW the CO may include the Lead as pa[...]
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Página 32
Pole Track © 2003, Hayton Systems Page 28 B.3 Pole Attachment Record Pole Attachment Fields that Change for Each Pole Attachment Field Name Type VzE VzW Comments Ownership date 1-1 1-1 Valid values: C = Cable TV O = Other (includes CLEC/Munies) P = Power V = Verizon Company Name A/N (mru) 1-50 1-50 The user can enter a company name or select one f[...]
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Página 33
Pole Track © 2002, Hayton Systems Page 29 ASCII T able Dec Hex Char Dec Hex Char Dec Hex Char 0 00 NULL 43 2B + 86 56 V 1 01 SOH 44 2C , 87 57 W 2 02 STX 45 2D - 88 58 X 3 03 ETX 46 2E . 89 59 Y 4 04 EOT 47 2F / 90 5A Z 5 05 ENQ 48 30 0 91 5B [ 6 06 ACK 49 31 1 92 5C 7 07 BEL 50 32 2 93 5D ] 8 08 BS 51 33 3 94 5E ^ 9 09 HT 52 34 4 95 5F _ 10 0A [...]
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Página 34
Pole Track © 2003, Hayton Systems Page 30 41 29 ) 84 54 T 127 7F 42 2A * 85 55 U 128 80[...]
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Pole Track © 2002, Hayton Systems Page 31 Glossary Anchor The count of the number of lines that each company has attached to the pole. Anchors can be owned by Verizon, Power, Cable TV, or Other. Pole Track maintains a separate anchor count (0-9) for each of the four company types. Anchr Abbreviation for Anchor or Anchors . Application Buttons Whil[...]
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Página 36
Glossary , Continued Pole Track © 2003, Hayton Systems Page 32 Dock Same as “Cradle.” Download Moving data from a larger (or more important) computer system to another. That is, you would download data from your company’s server to a user’s handheld terminal. GPS Module The GPS (Global Positioning System) module attaches to the bottom of t[...]
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Página 37
Glossary , Continued Pole Track © 2003, Hayton Systems Page 33 codes. Do not look directly into the scanning beam ! Scroll Button The two scroll buttons allow you to scroll through lists, data entry fields, and sometimes between screens. Server The computer that the Pole Track terminal connects to when uploading data and downloading new versions o[...]