Pitney Bowes DM125 manual

Operator Guide 1 Elmcroft Road Stamford, Connecticut 06926-0700 www .pitneybowes.com PB Form SV62276 Rev . A 10/09 © 2009 Pitney Bowes Inc. All Rights Reserved *SV62276REVA* DM100i / DM125 / DM200L / DM225 Digital Mailing Systems SV62276A_Cover.indd 1 10/07/2009 5:54:57 PM[...]

i SV62276 Rev . A 10/09 ©2009 Pitney Bowes Inc. All rights reserved. This book may not be reproduced in whole or in part in any fashion or stored in a retrieval sys tem o f a ny typ e or trans mit ted by any means , e lectr oni cally or me- cha nical ly , w ithout the expre ss, wr itten perm iss ion o f P itney Bo wes. We have made every reasonabl[...]

ii Declaration of Conformity According to FCC Rules Part 2 , Para- graph 2.1077 Th is d ev ic e co mp li es w it h Pa rt 1 5 of t he F CC R ule s. O pe ra ti on i s su bj ec t to t he fo ll ow in g tw o co nd it io ns : (1 ) th is d ev ic e ma y not c au se h ar mf ul i nt er fe re nc e, a nd (2 ) th is d ev ic e mu st a cc ep t an y in te rf er[...]

iii FCC Part 68 Compliance of the Modem This equipment complies with Part 68 of the FCC rules and the require- ments adopted by the ACT A. On the bottom of this equipment is a label that contains, among other information, a product identier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company . This [...]

iv Industry Canada This product meets the applicable Industry Canada technical specications. The Ringer Equivalence Number (REN) is an indication of the maximum number of devices allowed to be connected to a telephone interface. The Ringer Equivalence Number (REN) of this terminal equipment is 1.0. The termination on an interface may consist [...]

v Machine Identification Product Name: DM100i Digital Mailing System Model Number: P700 Product Name: DM125 Digital Mailing System Model Number: PR00 Product Name: DM200L Digital Mailing System Model Number: P7L1 Product Name: DM225 Digital Mailing System Model Number: PRL1 Resources For support information: DM100i: www .pitneyworks.com/DM100 DM125[...]

vii   SV62276Rev . A T able of Contents 1 • Introduction What's in this Guide ................................................................. 1-1 About Y our Digital Mailing System ........................................... 1-2 Postal Requirements ................................................................ 1-3 Sections of[...]

viii  T able of Contents  SV62276Rev . A 4 • Printing Options Printing Options Overview ....................................................... 4-1 Sections of the Meter Stamp .................................................... 4-1 Printing a $0.00 Meter Stamp .................................................. 4-2 Auto-Advance of Pri[...]

ix T able of Contents SV62276Rev . A Custom Presets ....................................................................... 5-6 Selecting a Custom Preset ................................................ 5-7 At PC Using PC Meter Connect™ ............................. 5-7 At Meter ..............................................................[...]

x  T able of Contents  SV62276Rev . A Downloading Files or Updating System ................................. 6-15 Set tings fo r Con nec ting to the Da ta Ce nte r ..... ..... ... ..... ... ..... ... . 6-16 Ph on e Pa ra me t er s . .. .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

xi T able of Contents SV62276Rev . A 8 • Standard Accounting Standard Accounting Overview ................................................ 8-1 Activating/Setting Up Standard Accounting Option .................. 8-2 T urning On Accounting ............................................................. 8-4 T urning Off Accounting ..............[...]

xii  T able of Contents  SV62276Rev . A 10 • Maintenance Messages Indicating Ink Cartridge Replacement .................. 10-1 Messages Indicating W aste Ink T ank Replacement ............... 10-1 Printing a $0.00 Meter Stamp ................................................ 10-1 Replacing the Ink Cartridge ............................[...]

1-1   SV62276Rev . A 1 • Introduction What's in this Guide Section Description Chapter 1  Introduction Describes the key features of your mailing system. It also includes important safety notes. Chapter 2  GettingtoKnow Y ourSystem Explains the purpose and shows the location of each co[...]

1-2  1 • Introduction  SV62276Rev . A About Y our Digital Mailing System Y our digital mailing system's advanced features include: • Space-saving, compact footprint • ENERGY ST AR ® qualified design lowers operating costs and helps preserve the environment • Large, easy-to-read display shows system status and prompts you t[...]

1-3 1 • Introduction SV62276Rev . A Postal Requirements Th e me ter on your ma il ing mac hi ne i s l ic ense d b y the Uni te d St ate s Po stal Ser vic e (U SPS ® ) an d y ou mus t f ol low som e basi c r eq uire men ts . • Mail must have the correct date and postage amount in the me- ter stamp (indicia). • Metered mail must bear the[...]

1-4  1 • Introduction  SV62276Rev . A What is IntelliLink™? Y our mailing system takes full advantage of IntelliLink™, your digital gateway to an entire suite of services and information that can move your mail more efficiently and enhance your business performance. IntelliLink™ technology gives you the ability to: Addpostage[...]

1-5 1 • Introduction SV62276Rev . A About Constant Connection (LAN Network) [DM125 and DM225] Co nsta nt Co nnec tion is an opt io n th at al lows yo u to c onn ec t yo ur DM 125 or DM 225 mac hi ne t o t he Pit ney B owes Da ta Cen ter v ia a LA N ne twor k t ha t has Int er net a cc ess. Co nsta nt Co nnec tio n’ s h igh -s peed co nnec[...]

1-6  1 • Introduction  SV62276Rev . A Other Sources of Information Other sources of information for your machine include: • The Quic kR efere nce Gu ide h as conde nse d ver sio ns of ma ny of the topic s cov ere d in thi s boo k. • The PitneyBowesContactList on page v , which provides helpful websites and phone num[...]

1-7 1 • Introduction SV62276Rev . A Important Safety Notes • Us e th e p ow er c ord s up plie d w ith the m achi ne an d pl ug it int o a pr oper ly gr ound ed wa ll o utl et tha t's l ocat ed ne ar t he ma chin e a nd ea sily ac ce ssib le. Fai lure to p rope rly g roun d t he mac hin e can re- su lt i n s ev ere per so nal inj ur [...]

1-8  1 • Introduction  SV62276Rev . A Important Safety Notes Important T elephone Safety Instructions The machine connects directly to analog telephone lines. For your protection, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons. These safety precautions include: W AR[...]

2-1   SV62214Rev . A 2 • Getting to Know Y our System DM 100i DM 125 DM 200L DM 225[...]

2-2  2 • Getting to Know Y our System  SV62214Rev . A 1 2 3 10 5 6 4 8 7 1 1 9 9 DM200L/DM225 DM100i/DM125 1 2 3 10 5 6 4 8 Parts of the Machine 7[...]

2-3 2 • Getting to Know Y our System SV62214Rev . A Parts of the Machine Item Part Description 1 ControlPanel Allows you to enter and set up information on your machine (see next page for details) 2 T opCover Opens up to allow replacement of the ink car- tridge (see Chapter10,Maintenance ) 3 Weighing Plat[...]

2-4  2 • Getting to Know Y our System  SV62214Rev . A OCT 24 09 44 1 2 5 6 3 7 7 4 Item Part/Key Description 1 ScreenSelection Keys Allows you to select an option (◄) o n t he scr een with the corresponding key 2 LCDDisplay Shows the current status of your system and prompts you through all operations 3 Pag eUp/Page D[...]

2-5 2 • Getting to Know Y our System SV62214Rev . A Control Panel Item Part/Key Description 7 Feature Keys Allows you quick access to the key features on the system: Hom e T akes yo u b ack to th e Home (d ate/po stage) sc reen NormalPreset Allows you to recall settings that contain the most commonly printed postage value you use in your[...]

2-6  2 • Getting to Know Y our System  SV62214Rev . A Connections on Back of Machine (DM100i/DM200L) Item Part Description 1 PhoneJack Allows you to connect to an analog phone line via a sta nda rd RJ-1 1 pho ne plug ( suppli ed) so you can con- nect to the Pitney Bowes Data Center (se e C hap ter 6, Add ingPo stage ) 2[...]

2-7 2 • Getting to Know Y our System SV62214Rev . A 2 1 3 Item Part Description 1 PhoneJack Allows you to connect to an analog phone line via a s tan dar d RJ-1 1 phon e p lug (s upplie d) so you can connect to the Pitney Bowes Data Center (se e  Cha pte r6 , Add ing Po stage ) 2 Power Switch T urns power On or Off to the [...]

2-8  2 • Getting to Know Y our System  SV62214Rev . A This page was put in as a placeholder so you can print this guide in a duplex (double-sided) mode while keeping the proper page positions.[...]

3-1   SV62276Rev . A 3 • Running Mail Home Screen When you power up your system, the Home screen appears on the operating display . If your system has been set up to require a lock code or password, you are prompted to enter it. A typical Home screen is shown below (your screen may vary slightly depending on the options you may have o[...]

3-2  3 • Running Mail  SV62276Rev . A Applying Postage T h e r e a re s ev e r al w a y s y o u c a n a p p ly po s t ag e u s i n g y o u r m a i l i n g s y s t e m : • Key in the postage directly from the keyboard when you already know the amount • Enter the weight of the mail piece manually and have the system calculate the po[...]

3-3 3 • Running Mail SV62276Rev . A 3. If using the moistener , place flap along moistener and move to- wards the right. mmm dd yy ≡0.42≡ ◄ACCT : Name ◄CLASS: None ◄SCALE: 0lb 0.0oz 4. Place the envelope up against the registration wall of the system and slide it to the right until the system grasps it. The system prints the meter[...]

3-4  3 • Running Mail  SV62276Rev . A Entering Weight Manually This procedure can be used when you already know the weight of a mail pie ce and you are no t usi ng the i nte grate d wei ghi ng pl atf orm. 1. Press Weigh/Rate . 2. Select “Enter Manual Weight”. 3. Key in pounds and select “Set Pounds” (maximum is 70 lbs.). 4. Ke[...]

3-5 3 • Running Mail SV62276Rev . A Using the Weighing Platform (Scale) 1. Make sure scale is activated (you will see “0 lb. and 0.0 oz” next to the "Scale" on the display). See Chapter7,SystemOptions to turn your scale on if necessary . 2. Place mail piece on scale. The weight of the mail piece will ap- pear on the t[...]

3-6  3 • Running Mail  SV62276Rev . A Using Differential Weighing Differential weighing is an optional feature that allows you to place multiple items on the scale, remove one item at a time, rate that item, and put postage on it. This is repeated until you have finished all of the items on the scale. This procedure is usually done wh[...]

3-7 3 • Running Mail SV62276Rev . A 10. Place the envelope up against the registration wall of the system and slide it to the right until the system grasps it. The system prints the me- ter stamp and ejects the envelope/ tape sheet. 9. If using the moistener , place flap along moistener and move towards the right. Using Differential Weighin[...]

3-8  3 • Running Mail  SV62276Rev . A Selecting an Account to T rack Postage The Departmental Accounting feature allows you to track postage by account. See Chapter8, Sta ndard  Acc oun ting , fo r inf orm ation on set- tin g up thi s feat ure. 1. From Home screen, press the selection key next to ACCT : line to display the Ac[...]

3-9 3 • Running Mail SV62276Rev . A Checking and Clearing the Batch Count V iewing (Checking) the Batch Count 1. Press Funds . 2. Press Page Down . 3. The display shows the batch information (a sample screen is shown below). Y our system has the ability to keep track of batches of mail if desired. Y ou may use this feature to track the amou[...]

3-10  3 • Running Mail  SV62276Rev . A Clearing the Batch Count 1. Press Funds . 2. Press Page Down and select "Clear batch values". 3. At the "Confirm Clear" prompt, press Y es/Enter to confirm. The batch value and batch piece registers return to zero 4. Press Home to return to the Home screen. IMPORT ANT : Make s[...]

4-1   SV62276Rev . A 4 • Printing Options Sections of the Meter Stamp These are the sections that make up the meter stamp printed on your mail piece. Printing Options Overview There are various printing options available when processing mail through your machine. Refer to the table below . PrintingOption Usedfor Outgoing M[...]

4-2 4 • Printing Options  SV62276Rev . A Auto-Advance of Printed Date for the Meter Stamp The system is set from the factory to automatically advance the print- ed date on the meter stamp (as well as its internally held date) when the system time reaches 12:00 AM. However , you may change the time of day when the auto-advance of the d[...]

4-3 4 • Printing Options SV62276Rev . A At PC Using PC Meter Connect™ (Enhanced V ersion) 1. At the MyMeter tab, select Meter Settings . 2. Select Date and Time . 4. Cl ic k App ly . A c onf ir ma ti on s cr ee n di sp la ys t he n ew d at e. C li ck O K. 5. T o set the date on your mail back to the current date, repeat steps 1-4 an[...]

4-4 4 • Printing Options  SV62276Rev . A At Meter 1. Press Options . 2. Select “Advance the date”. 3. Displays current date in MM DD YY format. Y ou may either: A. Select “Add one day” to advance date one day for each pressing of the key . B. Key in a number (in US from 1-30) representing the number of days you want to advance[...]

4-5 4 • Printing Options SV62276Rev . A Bypass All Printing and Only Seal the Envelope If using the moistener with pre-addressed envelopes, you can set up your mailing system to seal envelopes without printing a meter stamp on them. 1. Press Print Menu . 2. Select "Seal Only". PRINT MENU ◄Seal Only ◄Date & T ime Only ◄Ad[...]

4-6 4 • Printing Options  SV62276Rev . A 1. Press Print Menu . 2. Press Page Down and select “Omit day/date/other". Omitting/Restoring Day or Date on the Meter Stamp For most mailings, you normally print the date as part of the meter stamp. However , for certain classes of mail, you may want to turn off the date. Call your loca[...]

4-7 4 • Printing Options SV62276 Rev . A Add ing/ Re mo vi ng a Po stal Insc ri pt io n to Mete r St am p IMPORT ANT : The post al ins cript ion that pr ints on the m ete r sta mp is a separ ate set ting f rom t he po sta l cla ss you h ave chos en to ra te your mai l pie ce. The t wo norma lly shou ld match fo r you r m ail p iec e. Ho wev er , [...]

4-8 4 • Printing Options  SV62276Rev . A ◄AD: None ◄Insc: None 2. Select “Select an Inscript”. 3. Y ou may either: A. Key in the inscription number an d p re ss Y es /E nt er . B. Scroll through inscriptions and then select the inscription. 4. Y ou return to the Home screen with the name of the inscription listed on the second[...]

4-9 4 • Printing Options SV62276Rev . A At a PC Using PC Meter Connect™ (Enhanced V ersion) 1. At the MyMeter tab, select Meter Settings . 2. Select Ads & Inscriptions . 3. In the Envelope Ads field, use the dropdown list to select the desired Ad, or select the blank option to remove an ad. If you've chosen an ad, the ad di[...]

4-10 4 • Printing Options  SV62276Rev . A At Meter 1. From Home screen, press Page Down to second screen and select “AD:”. 2. Select “Select an Ad”. 3. Y ou may either: A. Ke y in t he ad n umb er and p res s Y es /En te r . B. Scroll through ads and then select the ad. 4. Y ou return to the Home screen with the name of the ac[...]

4-1 1 4 • Printing Options SV62276Rev . A Printing the Date and Time Only (no meter stamp) Y ou may want to use this feature to time-stamp incoming mail or sen- sitive documents. 1. Press Print Menu . 2. Select "Date & T ime Only". PRINT MENU ◄Seal Only ◄Date & T ime Only ◄Ad Only The "Date and T ime Only - No P[...]

4-12 4 • Printing Options  SV62276Rev . A Printing an Ad, Date, and Time Only (no meter stamp) Y ou may want to use this feature in conjunction with selecting the "Received" envelope ad to time-stamp incoming mail or sensitive documents. 1. Press Print Menu . 2. Press Page Down and select "Ad, Date & T ime". PR[...]

4-13 4 • Printing Options SV62276Rev . A 1. Press Print Menu . 2. Press Page Down and select “Horiz. print pos.” 3. Key in the print distance from the right edge of the envelope to the meter stamp (from 3-24 mm). 4. Press Y es/Enter to return to the Print Menu. Adjusting Horizontal Print Position of Meter Stamp Y ou may need to adjust s[...]

4-14 4 • Printing Options  SV62276Rev . A This page was put in as a placeholder so you can print this guide in a duplex (double-sided) mode while keeping the proper page positions.[...]

5-1   SV62276Rev . A 5 • Normal and Custom Presets What is a Preset? A preset is very similar to a “shortcut” on your computer . It recalls a setting that already contains the postage class, the postage value, fees for special service such as Delivery Confirmation, and possibly other values. Y our machine has two types of presets,[...]

5-2 5 • Normal and Custom Presets  SV62276Rev . A Normal Preset Normal Preset comes pre-configured. Y ou can change these settings by re-defining new values (vs. editing existing values) by following the procedure below . IMPORT ANT : • Y ou cannot delete the Normal Preset, but you can define new values for the Normal Preset based o[...]

5-3 5 • Normal and Custom Presets SV62276 Rev . A V iewing (and Selecting) the Normal Preset Normal Preset At a PC Using PC Meter Connect™ (Enhanced V ersion) 1. S elect th e My M eter tab . 2. Click Meter Settings. 3. Clickon"ViewPreset". 4. AtthePresetfield,usethedropdownmenutoview?[...]

5-4 5 • Normal and Custom Presets  SV62276Rev . A 0-Normal Preset Insc: None Date print: Y es Mode Key In 0-Normal Preset Hori z Pos: 9 0-Normal Preset Postage: $0.00 Class: 1st Cl Ltr Ad: None 5. Wh en y ou pr ess Page Do wn to the l ast scr ee n, y ou ha ve a ch oi ce: V iewing (and Selecting) the Normal Preset (cont'd) At Mete[...]

5-5 5 • Normal and Custom Presets SV62276Rev . A Defining New V alues for the Normal Preset T o define new values (change the settings) for the Normal preset: 1. Establish the proper settings on the machine (such as 1st Class letter , No Ad, etc.) that you want the preset to contain. 2. Press Custom Preset . 3. Select "Define Normal Pr[...]

5-6 5 • Normal and Custom Presets  SV62276Rev . A Custom Presets The machine can store up to 10 Custom Presets. Press Custom Preset to access the Customer Preset menu: CUSTOM PRESETS ◄View Preset ◄Delete Preset ◄Edit Preset Name CUSTOM PRESETS ◄Select Preset ◄Dene New Preset ◄Dene Normal Preset IMPORT ANT : • Prese[...]

5-7 5 • Normal and Custom Presets SV62276Rev . A At Meter 1. Press Custom Preset . 2. Select "Select Preset". The display lists all presets created on your system. A sample list is shown below . SELECT CUST OM PRESET ◄1 Preset 1 First Class ◄2 Preset 2 Parcels ◄3 Preset 3 Priority 3. Press Page Down to see additional choices[...]

5-8 5 • Normal and Custom Presets  SV62276Rev . A Defining a New Custom Preset T o define (create) a new Custom Preset: 1. Establish the proper settings on the machine (such as No Ad, $0.44, etc.) th at you want the pre set to c ont ain. 2. Press Custom Preset . 3. Select "Define New Preset". 4. Y ou will be prompted if all [...]

5-9 5 • Normal and Custom Presets SV62276 Rev . A V iewing (and Selecting) a Custom Preset At a PC Using PC Meter Connect™ (Enhanced V ersion) 1. S elect the M y M eter tab . 2. Click Meter Settings. 3. Clickon"ViewPreset". 4. AtthePresetfield,usethedropdownmenutoselectthepreset[...]

5-10 5 • Normal and Custom Presets  SV62276Rev . A 1-Preset 1 First Class Insc: None Date print: Y es Mode Key In 1-Preset 1 First Class Hori z Pos: 9 1-Preset 1 First Class Postage: $0.44 Class: 1st Cl Ltr Ad: None 5. Wh en y ou pr ess Page Do wn to the l ast scr ee n, y ou ha ve a ch oi ce: V iewing (and Selecting) a Custom Preset ([...]

5-1 1 5 • Normal and Custom Presets SV62276Rev . A Editing a Custom Preset Name Y ou may change the name of a preset if you want. 1. Press Custom Preset . 2. Press Page Down and select "Edit Preset Name". 3. The display lists all the Custom Presets. Select the preset you want to edit. 4. The system will prompt for the new name of [...]

5-12 5 • Normal and Custom Presets  SV62276Rev . A This page was put in as a placeholder so you can print this guide in a duplex (double-sided) mode while keeping the proper page positions.[...]

6-1   SV62276Rev . A 6 • Adding Postage/Connecting to Data Center Postage and Y our Machine Po st ag e is st or ed int er na ll y in yo ur met er . Wh en y ou n ee d to a dd m or e, yo u si mp ly es ta bli sh co mm uni ca tio ns be tw ee n you r me te r an d th e Pi t- ne y Bo we s Dat a Ce nt er , a nd sp ec if y th e am ou nt o f po[...]

6-2 6 • Add ing Post age/ Conn ecti ng t o Da ta C ent er  SV62276Rev . A D ow n lo a ds fr o m t h e D at a C e nt e r t o Y our Machine When you connect to the Pitney Bowes Data Center to add postage or perform other transactions, the Data Center may activate other downloads while the machine is connected. If some type of software/ [...]

6-3 6 • Add ing Post age/ Conn ecti ng t o Da ta C ent er SV62276Rev . A D ow n lo a ds fr o m t h e D at a C e nt e r t o Y our Machine Upl oad P end ing El ectro nic US PS ® C onf irmat ion Serv ice Reco rds If you a re using th e opt ion al USPS ® Co nfirm ati on Se rvi ces f eat ure, you r s ervic es recor ds can b e u pload ed to USP[...]

6-4 6 • Add ing Post age/ Conn ecti ng t o Da ta C ent er  SV62276Rev . A D ow n lo a ds fr o m t h e D at a C e nt e r t o Y our Machine Postal Rate Update Po stal ra te s ch ang e peri odi ca lly by th e USPS ® . If n ew ra tes are a vail - ab le, you c an d own lo ad t hem q uick ly an d ea sil y dire ctl y from th e Pitn ey Bo we[...]

6-5 6 • Add ing Post age/ Conn ecti ng t o Da ta C ent er SV62276Rev . A DM125/DM225 Back of Machine Using a LAN Network (Constant Connection) t o E st ab li sh C om mu ni ca t i on s with the Data Center [DM125/DM225] Constant Connection is an option that allows you to connect your DM125 or DM225 machine to the Pitney Bowes Data Center via[...]

6-6 6 • Add ing Post age/ Conn ecti ng t o Da ta C ent er  SV62276Rev . A U si n g P C M et e r C o nn e ct ™ t o E s ta b li s h C o mm u ni c at i on s w it h t h e D at a Ce n te r i NOTE : If the PC Meter Connect ™ software was not running for som e reas on (y ou'll know this whe n you do n't see the PC M ete r Con n[...]

6-7 6 • Add ing Post age/ Conn ecti ng t o Da ta C ent er SV62276Rev . A Us in g An al og P ho ne L in e to E s t a b li sh C om m u ni ca ti on s with the Data Center If you d o n ot ha ve a Win dow s PC ava ilabl e w ith I nte rnet acc ess, you may esta bli sh commu nic ation s t o the Pi tney Bowes Da ta Ce nte r usi ng an analo g p hone[...]

6-8 6 • Add ing Post age/ Conn ecti ng t o Da ta C ent er  SV62276Rev . A Checking Funds (Postage) A vailability in Machine FUNDS Available $204.94 Used $17.06 T otal Pieces 40 3. Press Clear (back arrow key) or Home to return to Home screen. At Meter 1. Press Funds . 2. The funds left, used, and pieces processed display .  Availab[...]

6-9 6 • Add ing Post age/ Conn ecti ng t o Da ta C ent er SV62276Rev . A At Meter 1. Mak e sur e y our mach ine can mak e con nec tion to the D ata C ent er . 2. Press Add Postage . 3. Select “Check PBP balance”. ADD POST AGE T O METER ◄Add $xx ◄Add another amount ◄Check PBP balance PBP Balance P r e p a i d $ x x x O t h e r $ x [...]

6-10 6 • Add ing Post age/ Conn ecti ng t o Da ta C ent er  SV62276Rev . A At a PC Using PC Meter Connect™ (Enhanced V ersion) 1. At the Postage tab, click on Add Postage to Meter . 2. Enter in the amount you desire, or choose one of the pre-set amounts for quicker selection. Click Confirm to continue. 3. A status bar displays, lett[...]

6-1 1 6 • Add ing Post age/ Conn ecti ng t o Da ta C ent er SV62276Rev . A ADD POST AGE T O METER ◄Add $xx ◄Add another amount ◄Check PBP balance i NOTE 1 : T he mi ni mu m am ou nt o f po st ag e yo u ca n ad d is $ 1. i NOTE 2 :  The amount shown in the "Add $xx" selection line represents the amount of postage you added[...]

6-12 6 • Add ing Post age/ Conn ecti ng t o Da ta C ent er  SV62276Rev . A 6. If a receipt is desired, press Y es/Enter and insert envelope/tape sheet through machine (see sample below) OR press No or Home to return to the Home Screen. Refill Receipt Refill: OCT 23 08 1 1:38A Refill Amount: $100.000 Funds Available in Meter: $1 15.000[...]

6-13 6 • Add ing Post age/ Conn ecti ng t o Da ta C ent er SV62276Rev . A Printing a Funds (Postage) Report (on lyacc essib leat them ete rits elf ) A funds report allows you to print a record of how much postage has been used and how much is remaining in the machine. 1. Press Funds . 2. Press Page Down to the third screen. U[...]

6-14 6 • Add ing Post age/ Conn ecti ng t o Da ta C ent er  SV62276Rev . A Performing USPS Meter Inspection At a PC Using PC Meter Connect™ (Enhanced V ersion) Sel ect t he Upd ates tab , then click on "Perform Meter Inspection" Af - ter several moments, a Meter Inspection Completed screen displays. Click OK. At Meter E[...]

6-15 6 • Add ing Post age/ Conn ecti ng t o Da ta C ent er SV62276Rev . A 1. Mak e sur e y our mach ine can mak e con nec tion to the D ata C ent er . 2. Press Options . 3. Press Page Down to the third screen. 4. Select "Connect-Data Center". OPTIONS ◄Postage V alues ◄LockCode/Passwords ◄Connect-Data Center DA T A CENTER ◄[...]

6-16 6 • Add ing Post age/ Conn ecti ng t o Da ta C ent er  SV62276Rev . A Y ou can modify the settings on your machine that are used to con- nect to the Pitney Bowes Data Center . These include analog phone line settings (tone or pulse, dial prefix, etc.), firewall settings, and distributor settings. The Data Center menu choices are:[...]

6-17 6 • Add ing Post age/ Conn ecti ng t o Da ta C ent er SV62276Rev . A Selecting T one/Pulse Us e th is t o t el l t he sy st em w het he r y ou ha ve a t on e or pu ls e ty pe p ho ne . 1. Press Options . 2. Press Page Down twice. 3. Select "Connect-Data Center". 4. Select "Phone Parameters". 5. Select "T one/Pu[...]

6-18 6 • Add ing Post age/ Conn ecti ng t o Da ta C ent er  SV62276Rev . A Change Postage By Phone ® (PbP) Number i NOTE : Use this if you need to change the number for Postage By Phone® but only if you are directed to by a Pitney Bowes agent. 1. Press Options . 2. Press Page Down twice. 3. Select "Connect-Data Center".[...]

6-19 6 • Add ing Post age/ Conn ecti ng t o Da ta C ent er SV62276Rev . A Firewall Settings (affects PC Internet connections to Data Center) This menu option allows you to modify the firewall settings when us- ing an Internet connection via LAN to connect to the Pitney Bowes Data Center . Further information on Internet settings can be foun[...]

6-20 6 • Add ing Post age/ Conn ecti ng t o Da ta C ent er  SV62276Rev . A Distributor V alues (affects both analog line and PC internet connections to Data Center) This option allows you to modify the parameters that your machine uses to connect to the Pitney Bowes Data Center . A brief description of each parameter is provided on th[...]

6-21 6 • Add ing Post age/ Conn ecti ng t o Da ta C ent er SV62276Rev . A Account and User ID This is the account number and the user ID that your system uses to dial into the internet service provider (ISP) that allows you to connect to Pitney Bowes. Global Password This is the password your system uses to dial into your internet ser- vice[...]

6-22 6 • Add ing Post age/ Conn ecti ng t o Da ta C ent er  SV62276Rev . A This page was put in as a placeholder so you can print this guide in a duplex (double-sided) mode while keeping the proper page positions.[...]

7-1   SV62276Rev . A 7 • System Options System Options Overview System options allow you to customize the machine to be configured to your organization's unique needs. Basic options include: • Advancing the printed date for the meter stamp • Setting the machine to the current (today's) date • Adjusting the Contrast (of[...]

7-2 7 • System Options  SV62276Rev . A Advanced options include: • Manage USPS ® Confirmation Delivery Records. See Pitney Bowes publication SV61 156 for more information on this optional feature. Visit our website (see  page v) and enter " SV61 156" in the search box on the home page to view this document. • B[...]

7-3 7 • System Options SV62276Rev . A 4. Press Clear (back arrow key) to return to Options Menu. At PC Using PC Meter Connect™ (Enhanced V ersion) 1. At the MyMeter tab, select Meter Settings . 2. Select Date and Time . 4. Cl ic k App ly . A c onf ir ma ti on s cr ee n di sp la ys t he n ew d at e. C li ck O K. 5. T o set the date o[...]

7-4 7 • System Options  SV62276Rev . A Basic Options Advancing the Printed Date for the Meter Stamp (cont'd) At Meter 1. Press Options . 2. Select “Advance the date”. 3. Displays current date in MMM DD YY format (for US). Y ou may either: • Select “Add one day” to advance date one day for each pressing of the key . OR ?[...]

7-5 7 • System Options SV62276Rev . A Adjusting the Contrast of the Display 1. Press Options . 2. Select "Adjust the Contrast". 3. Select "Increase Contrast" or "Decrease Contrast" to change the contrast level as necessary . ADJUST CONTRAST ◄Increase Contrast ◄Decrease Contrast █ █ █ █ █ █ 4. Pr[...]

7-6 7 • System Options  SV62276Rev . A Turning Features On and Of f Y ou can turn on and off several features on your machine. 1. Press Options . 2. Press Page Down . 3. Select "T urn items ON/OFF". 4. Depending on the options available, you may have one or more features listed. 5. Select the feature you want to turn on or o[...]

7-7 7 • System Options SV62276Rev . A Setting the Date, Time, and T imeouts Y ou can change the system date/time, set the date/time to daylight savings time, change the time at which your system advances the date/time to the next day , and set the amount of time your system can remain inactive before reverting to the normal preset values. S[...]

7-8 7 • System Options  SV62276Rev . A Setting the Date, Time, and T imeouts (cont'd) Setting ENERGY ST AR ® Sleep Mode Activation T ime Y ou can set the amount of time the machine waits until entering "sleep mode". When the machine is in sleep mode, the display is blank and you can't process mail. Y ou awaken the[...]

7-9 7 • System Options SV62276Rev . A Setting the Date, Time, and T imeouts (cont'd) Setting Autodate Advance The feature is factory set to 12:00 AM. This means that at 12:00 AM, the system advances the date of the meter stamp to the new date. Y ou can set the system to advance the date of the meter stamp at 12:00 PM (afternoon) instea[...]

7-10 7 • System Options  SV62276Rev . A Setting the Date, Time, and T imeouts (cont'd) Correct Drift Sometimes, the time on the machine may need to be corrected due to internal "drift" or the activation of Daylight Saving T ime. 1. Press Options . 2. Press Page Down . 3. Select "T ime and T imeouts". 4. Press [...]

7-1 1 7 • System Options SV62276Rev . A At a PC Using PC Meter Connect™ (Enhanced V ersion) 1. At the MyMeter tab, select Meter Settings . 2. Select Date and Time . 4. Cl ic k App ly . A c onf ir ma ti on s cr ee n di sp la ys t he n ew t im e. C li ck O K. 3. In the s yst em fie ld, p lace y our c ursor ov er th e d ay , hou r o r [...]

7-12 7 • System Options  SV62276Rev . A Y ou can specify values so that when your postage funds drop below a certain level, or if you try to enter too much postage for a piece of mail, the system displays a warning. Setting the High V alue W arning Y ou can have the machine warn you when you manually key in a postage value that is hig[...]

7-13 7 • System Options SV62276Rev . A Setting Postage V alues (Funds Warnings) (cont'd) Setting the High V alue W arning (cont'd) At Meter 1. Press Options . 2. Press Page Down . 3. Select "Postage V alues". 4. Select "High postage amount". SET POST AGE V ALUES ◄High postage amount ◄Low funds amount 5. Key[...]

7-14 7 • System Options  SV62276Rev . A Setting the Low Funds W arning Y ou can set up the system so that when the postage remaining reaches a certain level, the system will remind you to add postage. Setting Postage V alues (Funds Warnings) (cont'd) Basic Options At a PC Using PC Meter Con nect™ (Enhanced V ersion) 1. Sel ect [...]

7-15 7 • System Options SV62276Rev . A Changing the Lock Codes and Passwords Setting/Disabling the Lock Code The Lock Code feature prevents unauthorized access to your mailing system. If you establish a lock code, then a user will need to enter the Lock Code after: • you power-up the machine • the machine has entered sleep mode and you [...]

7-16 7 • System Options  SV62276Rev . A 1. Press Options . 2. Press Page Down twice. 3. Select "LockCode/Passwords". 4. Select "Supervisor Password" If there is an existing supervisor password, you are prompted to key in the 4-digit code. Supervisor Options ◄Disable password ◄Change password 5. Y ou then have a[...]

7-17 7 • System Options SV62276 Rev . A Setting Scale Options There are several options you can set with your scale such as zero- ing the weight on the scale, turning the scale on/off, viewing metric weights, and saving/changing class or ZIP settings when weight changes on your scale. Most of the scale options are accessed by pressing the selecti[...]

7-18 7 • System Options  SV62276Rev . A Setting Scale Options (cont'd) T urning Scale On or Off Y ou may turn on and off the scale function as necessary . 1. At the Home screen, press the selection key next to SCALE: line. 2. Select "T urn Scale OFF (or ON)". 3. Y ou return to the Home screen with either the scale on or[...]

7-19 7 • System Options SV62276Rev . A Setting Scale Options (cont'd) Setting Weight Change Options Y ou can set how the scale reacts regarding the class of service or ZIP code when the weight changes. 1. At the Home screen, press the selection key next to SCALE: line. 2. Press Page Down . 3. Y ou have a choice to set the class setting[...]

7-20 7 • System Options  SV62276Rev . A Setting Scale Options (cont'd) Setting Class Change Options Y ou can set how the scale reacts regarding the ZIP code when the class changes. 1. At the Home screen, press the selection key next to SCALE: line. 2. Press Page Down twice. 3. Select "Change/Retain ZIP". 4. Select eithe[...]

7-21 7 • System Options SV62276Rev . A Advanced options allow you access to features that are used very infrequently such as maintenance mode, meter withdrawal, etc. The Advanced Feature menu includes: • Manage USPS ® Confirmation Delivery Records (refer to Pitney Bowes publication SV61 156 for information on this optional fea- ture). V [...]

7-22 7 • System Options  SV62276Rev . A Barcode Scanner This option allows you to set how the optional barcode scanner inter- prets data read from the barcode label attached to mail pieces that have a USPS Confirmation Services feature applied on them. 1. Press Options . 2. Press Page Down twice. 3. Select "Advanced Features"[...]

7-23 7 • System Options SV62276Rev . A Meter Withdrawal (Withdrawing Postage Funds) For a meter withdrawal, you need to move the remaining balance of pos tage fro m your mach ine in to yo ur Po sta ge By Ph one® Acco unt . Nor mally th is is do ne if yo u a re no lo nger goi ng to us e the ma chine . OPTIONS ◄Advanced Features 1. Press O[...]

7-24 7 • System Options  SV62276Rev . A 7. The system dials into the Pitney Bowes Data Center (this may take a few moments). V arious screens displays, letting you know the status of the process. 8. The T ransfer Successful screen displays. Select "Continue". TRANSFER SUCCESSFUL Funds moved to PBP account $xxx.xx ◄Continue[...]

7-25 7 • System Options SV62276Rev . A Run Install Mode Running “Install Mode” allows you to review , and change if desired, most of the values that were selected when the machine was first installed via the procedure in the Quick Install Guide. This option provides a convenient location to set several values all at once. Pa- rameters t[...]

7-26 7 • System Options  SV62276Rev . A This page was put in as a placeholder so you can print this guide in a duplex (double-sided) mode while keeping the proper page positions.[...]

8-1   SV62276Rev . A 8 • Standard Accounting (Option) An accounting feature on a mailing system allows you to track your postage costs by categories. These categories can represent whatever makes sense to your organization - departments, people, locations, projects, etc. T racking your mailing expenses by category allows you to manage[...]

8 • Standard Accounting (option) 8-2  SV62276Rev . A Activating/Setting Up Standard Accounting Option Use the table below to step you through the process of setting up standard accounting (assuming you purchased it). The table covers the entire "life cycle" of an account, from creation to deletion. Step Action Description/Pr[...]

8 • Standard Accounting (option) 8-3 SV62276Rev . A Activating/Setting Up Standard Accounting Option Step Action Description/Procedure 4 Create Account Sets up your account name (and password if de- sired). See Creatingan Account later in this chap- ter for procedure. 5 Maintain(Edit) Account Allows yo[...]

8 • Standard Accounting (option) 8-4  SV62276Rev . A T urning On Accounting 1. At the home screen, press Options . 2. Press Page Down and select "T urn items ON/OFF". 4. Select "T urn Accounting ON". If a Supervisor password has been enabled, you are prompted to enter one. Key in the 4-digit password if necessary .[...]

8 • Standard Accounting (option) 8-5 SV62276Rev . A Dec 23 09 ≡0.00≡ ◄CLASS: None ◄SCALE: 0lb 0.0oz 3. Y ou return to the Home screen with no account displayed (see example below). 1. From Home screen, press the selection key next to ACCT : line to display the Accounts menu. 2. Press Page Down twice and select "T urn accounting[...]

8 • Standard Accounting (option) 8-6  SV62276Rev . A 3. Select "T urn Passwords ON". Y ou return back to the Accounts menu. 4. Select "Select an account". 1. From Home screen, press the selection key next to ACCT : line to display the Accounts menu. 2. Press Page Down twice and select "Acct Passwords". T [...]

8 • Standard Accounting (option) 8-7 SV62276Rev . A 1. From Home screen, press the selection key next to ACCT : line to display the Accounts menu. 2. Press Page Down twice and select "Acct Passwords". T urning Off Account Passwords Y ou can turn off the requirement for all operators to enter passwords (if passwords are set up) whe[...]

8 • Standard Accounting (option) 8-8  SV62276Rev . A Creating an Account Y ou need to create an account before you can use the departmental accounting feature to track postage. 1. From Home screen, press the selection key next to ACCT : line to display the Accounts menu. 2. Select "Create an account". If a Supervisor passwor[...]

8 • Standard Accounting (option) 8-9 SV62276Rev . A Editing Account Names and Passwords Y ou can edit an account name and establish passwords for each ac- count if you wish. 1. From Home screen, press the selection key next to ACCT : line to display the Accounts menu. 2. Press Page Down and select "Edit an account". If a Superviso[...]

8 • Standard Accounting (option) 8-10  SV62276Rev . A Editing Account Names and Passwords Edit AccountPasswordoption A. If you select "Edit acct. password", the system confirms you want to change the password. Press Y es/Enter . B. The system prompts you for the new password. Key in the new 4-digit password. C. Sele[...]

8 • Standard Accounting (option) 8-1 1 SV62276Rev . A Selecting an Account Y ou need to select an account to track postage when using Depart- mental Accounting. 1. From Home screen, press the selection key next to ACCT : line to display the Accounts menu. 2. Select "Select an account" Dec 23 09 ≡0.00≡ ◄ACCT : Sales ◄CLASS:[...]

8 • Standard Accounting (option) 8-12  SV62276Rev . A 5. Y ou have a choice to either clear the account, view another ac- count, or exit. A. Select "Clear this account" if you want to clear account totals. If your system has been set up to require a supervi- sor or account password, you are prompted to enter it. The "Cl[...]

8 • Standard Accounting (option) 8-13 SV62276Rev . A Printing a Single Account Report This report provides the postage amount and number of pieces ap- plied for a single account (if the Departmental Accounting feature is set up on your system). 1. Press Reports . 2. Select "Printable report". 3. Select "Single Accounts Rpt&qu[...]

8 • Standard Accounting (option) 8-14  SV62276Rev . A At a PC Using PC Meter Connect™ (Enhanced V ersion) 1. At the MyMeter tab, click on Account Reports. 2. An Accounting Report panel displays on the left, listing all of the accounts with the number of pieces and postage used for each. 3. If you would like a printed version, cli[...]

8 • Standard Accounting (option) 8-15 SV62276Rev . A At Meter 1. Press Reports . 2. Select "Printable report". 3. Select "Multi Acct Summary". 4. Wh en p rom pt ed, ins er t ta pe sh eet or en velo pe in to m ach in e. The re port is p rint ed an d th e s ys tem ret ur ns b ack t o th e P ri ntab le re - po rts men u. i [...]

8 • Standard Accounting (option) 8-16  SV62276Rev . A 4. At the confirm clear prompt, press Y es/Enter (or No if you change your mind). The account is cleared and you return back to the Accounts menu. 5. Press Clear (back arrow key) or Home to return to the Home screen. Clearing an Account Y ou can clear the postage totals on an accou[...]

8 • Standard Accounting (option) 8-17 SV62276Rev . A 3. At the confirm clear prompt, press Y es/Enter (or No if you change your mind). All the accounts are cleared and you return back to the Accounts menu. 4. Press Clear (back arrow key) or Home to return to the Home screen. 1. From Home screen, press the selection key next to ACCT : line t[...]

8 • Standard Accounting (option) 8-18  SV62276Rev . A Deleting an Account Y ou can delete an account, but make sure you really want to be- cause you cannot get the information associated with that account back after it has been deleted. 1. From the Home screen, press the selection key next to ACCT : line to display the Accounts menu. [...]

9-1   SV62276Rev . A 9 • Reports REPORTS ◄Account List Report ◄Special Services ◄Register Report REPORTS ◄Conguration Rpt. ◄System Setup Report ◄Error Report REPORTS ◄Add Postage Report ◄Single Account Rpt. ◄Multi Acct Summary i NOTE : The number of reports may vary , depending on the options installed on your mac[...]

9-2 9 • Reports  SV62276Rev . A Printing a Report The report printing options available to you will depend on the type of report you have selected. Printing on an Envelope or T ape Strip 1. Press Menu . 2. Select "Reports". 3. Select the appropriate report from the list. Y ou may need to press the down arrow key to view addi[...]

9-3 9 • Reports SV62276Rev . A Register Report (Funds Report) This report lists the postage used, postage available, pieces pro- cessed, and other information about your machine usage. 1. Press Reports . 2. Select "Printable report". 3. Select "Register Report". 4. Wh en p rom pt ed, ins er t ta pe sh eet or en velo pe i[...]

9-4 9 • Reports  SV62276Rev . A Add Postage Report This report lists the last five postage refills. 1. Press Reports . 2. Select "Printable report". 3. Select "Add Postage Report". 4. Wh en p rom pt ed, ins er t ta pe sh eet or en velo pe in to m ach in e. The re port is p rint ed an d the sys tem ret ur ns b ack t[...]

9-5 9 • Reports SV62276Rev . A Single Accounts Report (Accounting) This report provides the postage amount and number of pieces ap- plied for a single account (if the Departmental Accounting feature is set up on your system). 1. Press Reports . 2. Select "Printable report". 3. Select "Single Accounts Rpt". 4. Key in an a[...]

9-6 9 • Reports  SV62276Rev . A At a PC Using PC Meter Connect™ (Enhanced V ersion) 1. At the MyMeter tab, click on Account Reports. 2. An Accounting Report panel displays on the left, listing all of the accounts with the number of pieces and postage used for each. 3. If you would like a printed version, click Print . An Account [...]

9-7 9 • Reports SV62276Rev . A At Meter 1. Press Reports . 2. Select "Printable report". 3. Select "Multi Acct Summary". 4. Wh en p rom pt ed, ins er t ta pe sh eet or en velo pe in to m ach in e. The re port is p rint ed an d th e s ys tem ret ur ns b ack t o th e P ri ntab le re - po rts men u. i NOTE : If it is a mult[...]

9-8 9 • Reports  SV62276Rev . A Acc ount L is t Rep ort (A cc ou nt ing ) This is a laser printed report only that provides the postage amount and number of pieces applied to all of your accounts (if the Depart- mental Accounting feature is set up on your system). 1. Press Reports . 2. Select "Printable report". 3. Select &q[...]

9-9 9 • Reports SV62276Rev . A S pe ci al S e r vi ce s Re p o rt ( US PS ® Co nf ir m a ti on S er v i ce s) This report is used in conjunction with the optional USPS ® Confirma- tion Services feature and provides a list of the last 20 mail pieces (by barcode number) that had one of the USPS ® Confirmation Services applied to them. 1. P[...]

9-10 9 • Reports  SV62276Rev . A Rates Summary Report This report provides a summary of the rate files that are currently active in your system. Y ou can print this as a way to confirm that you have received the latest rates. 1. Press Reports . 2. Select "Printable report". 3. Press Page Down once 4. Select "Rates Summa[...]

9-1 1 9 • Reports SV62276Rev . A Configuration Report This report lists configuration information about your machine and Postage By Phone® account. It is generally a report you will not have to access unless your Pitney Bowes Customer Service Repre- sentative requests that you print it out. 1. Press Reports . 2. Select "Printable repo[...]

9-12 9 • Reports  SV62276Rev . A Error Report This report provides a history of error codes that your machine has encountered. It is generally a report you will not have to access un- less your Pitney Bowes Customer Service Representative requests that you print it out. 1. Press Reports . 2. Select "Printable report". 3. Sel[...]

10-1   SV62276Rev . A 10 • Maintenance Messages Indicating Ink Cartridge Replacement i NOTE : We recommend that you keep a spare ink cartridge on hand at all times. Y our actual ink usage will vary , depending on whether you routinely print ads, how many pieces of mail you print a day and other factors. The machine display tells you w[...]

10-2 10 • Maintenance  SV62276Rev . A 5. Liftupandremoveoldinkcartridgeanddiscard. 4. Unlatchandflipopentheinkcartridgeguard. Ink Cartridge Guard 2. Openthetopcover . A "T opCoverOpen"messagedisplays. 3. Select"ReplaceInkT ank&q[...]

10-3 10 • Maintenance SV62276Rev . A 9. Cl ose the c over . The sys tem a utom ati ca lly sta rt s an in k init ial iz atio n pr oces s an d i n a few m omen ts re turn s y ou to the H ome scr ee n. 8. Close the ink cartridge guard and click to secure. 6. Remove tape on bottom of new ink tank cartridge. 7. Lower the ink cartridge into the c[...]

10-4 10 • Maintenance  SV62276Rev . A 1. Check the moistener tank to see how much sealing solution is left. 3. If the tank was empty , allow 30 minutes for the moistener brush and wick to get completely wet. Check Level Here Fill Here Filling the Moistener Refer to the following procedure to refill the moistener . 2. Add enough E-Z Se[...]

10-5 10 • Maintenance SV62276Rev . A Maintaining the Moistener If you notice incomplete or poor sealing and the moistener tank is full, you may need to clean the moistener brush or wick. If seal qual- ity doesn't improve after cleaning, you can replace the moistener brush or wick as needed. 1. Push down on the blue release lever on the[...]

10-6 10 • Maintenance  SV62276Rev . A 5. Clean the brush in plain water , and rinse thoroughly . Blot the brush with a paper towel to remove excess water 6. Position the brush as shown at right so its bottom edge is under the mounting tabs. 7. Slide the brush back toward the rear of the moistener . i NOTE : At this point, if you need [...]

10-7 10 • Maintenance SV62276Rev . A 2. Separate wick from metal holder , clean the wick in plain water , and rinse thoroughly . Blot the wick with a paper towel to remove excess water 3. Place the wick back in the holder . 4. Reinstall the wick and holder assembly into moistener . Be sure to seat the holder against the top of the wick. 5. [...]

10-8 10 • Maintenance  SV62276Rev . A Replacing the Print Head 2. Open the top cover . A "T op Cover Open" message displays. 3. Select "Replace Ink T ank" to continue (if you don't want to change the print head at this time, simply close the top cover). The mess age "M oving in k tan k t o rep lac ement p[...]

10-9 10 • Maintenance SV62276Rev . A Replacing the Print Head 6. Squeeze in on the two gray tabs on either side of the print head so that they slide toward each other . 7. While squeezing, lift and tilt the print head to the right toward the space for the ink cartridge. The print head should come up out of the machine. 8. Re mo ve t he pr i[...]

10-10 10 • Maintenance  SV62276Rev . A 10.  Squee ze the two gra ytab so neit her side of the new prin th ead and sligh tlya ngl ethe pr inth ead whil epushingtheprinthead flushagainstthewall. 1 1. Ifyouareusingthesameinkcartrid[...]

10-1 1 10 • Maintenance SV62276Rev . A 14. Close the cover . The system automatically recognizes the new cartridge and in a few moments returns you to the Home screen. 12. Lower the ink cartridge into the cavity (the label on the top of the cartridge should face the front of your system). The ridges on either side of the cartridge will slid[...]

10-12 10 • Maintenance  SV62276Rev . A Running Print T ests The system has several tests that let you check print performance and help you determine printing problems. These tests are accessible by pressing Options , pressing Page Down to the third screen, and selecting "Advance Features". Once you are in Advanced features, [...]

10-13 10 • Maintenance SV62276Rev . A T est Print The test print allows you to print a test pattern to see if the print head is functioning properly or you have enough ink in the cartridge. 1. Press Options. 2. Press Page Down twice. 3. Select "Advanced Features". 4. Select "Maintenance mode". 5. Select "Printer mai[...]

10-14 10 • Maintenance  SV62276Rev . A Purge The test print allows you to purge the print heads in an effort to fix a printing problem 1. Press Options. 2. Press Page Down twice. 3. Select "Advanced Features". 4. Select "Maintenance mode". 5. Select "Printer maintenance". 6. Select "Purge". 7. Y[...]

10-15 10 • Maintenance SV62276 Rev . A Replacement of Print Head or Cartridge This option steps you through the procedure to replace either the print head or ink tank (cartridge). PM REPLACEMENT ◄Replace Print Head ◄Replace Ink tank The step s f or each are the sam e, th e onl y d iffe rence is with th e mai ntena nce the sys tem pe rform s. [...]

10-16 10 • Maintenance  SV62276Rev . A This page was put in as a placeholder so you can print this guide in a duplex (double-sided) mode while keeping the proper page positions.[...]

1 1-1   SV62276Rev .A 1 1 • Troubleshooting Getting Help There may be times when you need help to solve a problem, or you may want more information about how your mailing system works. Pitney Bowes provides several information resources. See page v for our web and phone support information. Before you contact us, please read the troub[...]

1 1-2 1 1 • Troubleshooting  SV62276Rev . A Feeding Problems (stalled envelopes) 1. Move transport release lever 1/4 turn to the right (clockwise) to the "released" position (vertical). 2. Carefully pull envelope out from right. i NOTE : T o avoid stalled (jammed) envelopes: • Make sure your envelopes meet our published sp[...]

1 1-3 1 1 • Troubleshooting SV62276Rev . A Symptom Cause Solution Machinewon't print Machine is in seal-only mode This mode disables printing. Press Home to return to Home screen and resume printing. MeterStampis incompleteor streaked;poor printquality Ink cartridge needs replacing Replace ink cartridge. S[...]

1 1-4 1 1 • Troubleshooting  SV62276Rev . A i NOTE : S ee C ha pt er 1 2, S up pl ie s and O pt io ns  f or p ar t nu mb er s fo r re pla ce me nt b ru sh es a nd E -Z S ea l® s ol ut io n. S ee p ag e v fo r co n- ta ct in fo rm at io n. Moistening Problems (envelopes don't seal) Symptom Solution Incorrectfeed[...]

1 1-5 1 1 • Troubleshooting SV62276Rev . A Symptom Solution Improperphoneline orphonelinenot connectedtometer • Make sure you've connected your meter to a dedi- cated analog phone line (the same type you con- nect your home phone to). If you are using a DSL line, you should use a DSL filter obtained from yo[...]

1 1-6 1 1 • Troubleshooting  SV62276Rev . A Accidentally Printing the Wrong Postage Once you have printed a meter stamp, the postage funds have been “used up” by the machine, even if the printing is illegible. That’ s why it is so important to make sure the correct value is shown on the ma- chine before inserting the mail piece [...]

1 1-7 1 1 • Troubleshooting SV62276Rev . A Viewing System Configuration Levels Sometimes in an effort to fix your problem over the phone, a Pitney Bowes agent may request you to look up the software and firmware level that is on your machine. Follow these steps to do this: 1. Press Options. 2. Press Page Down twice. 3. Select "Advanced[...]

1 1-8 1 1 • Troubleshooting  SV62276Rev . A This page was put in as a placeholder so you can print this guide in a duplex (double-sided) mode while keeping the proper page positions.[...]

12-1   SV62276Rev . A 12 • Supplies and Options Description Number Ink Cartridge, Red Fluorescent 793-5 Moistener Brush/Wick Assembly 946-1 Double T ape Sheets—50 612-9 Double T ape Sheets—300 620-9 E-Z Seal® 4-Ounce Flip T op Bottles—4 601-9 E-Z Seal® 16-Ounce Bottles—4 601-0 Supplies Options Pitney Bowes offers a number of[...]

12-2 12 • Supplies and Options  SV62276Rev . A Options Electronic USPS ® Confirmation Services This option allows you to get discounted fees from USPS ® for se- lected services. Se e Pit ney Bo wes p ubl icati on SV61 156 fo r mor e inf ormat ion on t his feat ure . Vi sit o ur websi te (see  pag e v) and ente r " SV 6[...]

A-1 SV61983Rev .E Appendix A • PC Meter Connect ™ About PC Meter Connect ™ PC Meter Connect is a high-speed connectivity option that eliminates the need for an analog line. Similar to Constant Connection (LAN Connection), PC Meter Connect ™ enables your meter to connect to the Internet but it does so via a Windows PC having an Interne[...]

Appe ndix A • PC Mete r Co nnect ™ A-2   SV62276Rev . A Desktop Shortcut Icon Icon in System T ray Installation Locate the PC Meter Connect™ install CD and USB cable supplied with your machine and follow these instructions: i NOTE :  If you cannot use the CD provided (or have lost the CD), please contact Pitney Bowes (see page [...]

Appe ndix A • PC Mete r Co nnect ™ A-3 SV62276Rev . A Access/Launching the Application The program is loaded in the background automatically when you boot up your computer . Y ou will know this by seeing the PC Meter Connect™ icon in the system tray . i NOTE : If the PC Meter Connect ™ software was not running for some reason (you&apo[...]

Appe ndix A • PC Mete r Co nnect ™ A-4   SV62276Rev . A Options Screen for Basic PC Met er Con nec t ™ Accessing Features from the System T ray Icon (Basic V ersion) Option Description UpdatePCMeter Connect ™ Connects you to a Pitney Bowes website for the latest version of the PC Meter Connect ™ software InternetSe[...]

Appe ndix A • PC Mete r Co nnect ™ A-5 SV62276Rev . A Options Screen for Enhanced PC Met er Con nec t ™ Accessing Features from the System T ray Icon (Enhanced V ersion) Option Description InternetSettings... Allows you to change your Internet settings for best operation with PC Meter Connect ™ (see T rouble- shooting section later[...]

Appe ndix A • PC Mete r Co nnect ™ A-6   SV62276Rev . A PC Connect Main Window (Enhanced V ersion) PC Meter Connect™ Main Window (after Connecting to Data Center) Onc e you do uble- cli ck the desk top icon or the syste m t ray i con , the PC Meter Conne ct™ Ma in wi ndo w dis pla ys (s ee fi gur e bel ow) . PC Meter Connect™ [...]

Appe ndix A • PC Mete r Co nnect ™ A-7 SV62276Rev . A PC Meter Connect™ Main Window 3 4 1 2 5 PC Connect Main Window (Enhanced V ersion) 1. Connection Status —indicates whether your PC can commu- nicate with the Internet and to your meter . A g ree n chec k ✔ i ndi- ca tes a g oo d co nne ct ion, wh il e a red X m eans th e devi ces[...]

Appe ndix A • PC Mete r Co nnect ™ A-8   SV62276Rev . A PC Connect Main Window (Enhanced V ersion) 2. Messages from Meter —displays status messages (such as "Funds Low") to help you keep your machine  up and running. 3. Fea ture T abs (desc rib edin detai lo nthe fo llowi ng pages ) —a llows acc es[...]

Appe ndix A • PC Mete r Co nnect ™ A-9 SV62276Rev . A Feature T abs (Enhanced V ersion) Postage Support Information Pro vides th e pos tag e amo unt in y our mete r , you r Pos tag e-By- Pho ne bal ance, an d y our P urc hase Pow er ba lan ce. T ask Panel A ll ow s yo u to a d d p os ta ge t o yo ur m et er . Si mp ly : 3. Click Continue [...]

Appe ndix A • PC Mete r Co nnect ™ A-10   SV62276Rev . A Supplies Feature T abs (Enhanced V ersion) T ask Panel Prov ides lin ks to th e r espec tiv e web pa ges o n w ww .pb.c om to or der: • Supplies • Cleaning Kits • Envelopes • Envelope Ads • Laser T oner and Ink Cartridges Supplies T ab - Main Screen[...]

Appe ndix A • PC Mete r Co nnect ™ A-1 1 SV62276Rev . A Updates Feature T abs (Enhanced V ersion) Support Information Pro vides th e rat e v ersio n i nfo rmati on store d i n you r met er , in eithe r a sum mary o r det ail m ode . T ask Panel Allow s you to co nnect to th e Pit ney Bo wes D ata C ent er an d: • update the machine&apos[...]

Appe ndix A • PC Mete r Co nnect ™ A-12   SV62276Rev . A Support Feature T abs (Enhanced V ersion) T ask Panel Provides li nks to t hes e sup por t fun cti ons: • My Account on www .pb.com • On-line Help on www .pitneyworks.com • demonstrations about your machine (brings up a separate dem- os screen to choose from, see above) [...]

Appe ndix A • PC Mete r Co nnect ™ A-13 SV62276Rev . A My Meter Feature T abs (Enhanced V ersion) T ask Panel Allow s you to ac cess to machi ne fea tures such as : • me te r se tt in gs (d at e, tim e, p res et , e tc. ). S ee n ext p ag es fo r d et ai ls . • resetting the scale to zero (see Chapter7-SystemOptions ) • [...]

Appe ndix A • PC Mete r Co nnect ™ A-14   SV62276Rev . A My Meter - Meter Settings Main Screen My Meter (cont'd) Feature T abs (Enhanced V ersion) T ask Panel The Mete r S ett ings scr een ( see belo w) provi des ac cess to these ad - dit ional ma chi ne fe atu res: • Date and T ime (see Chapter4-PrintingOptions )[...]

Appe ndix A • PC Mete r Co nnect ™ A-15 SV62276Rev . A My Meter (cont'd) Feature T abs (Enhanced V ersion) T ask Panel Ads & Inscriptions My Meter - Meter Settings Screen - Ads & Inscriptions (None Chosen) My Meter - Meter Settings Screen - Ads & Inscriptions (Chosen)[...]

Appe ndix A • PC Mete r Co nnect ™ A-16   SV62276Rev . A My Meter (cont'd) Feature T abs (Enhanced V ersion) T ask Panel W arnings T ask Panel View Preset My Meter - Meter Settings Screen - View Preset My Meter - Meter Settings - W arnings Screen[...]

Appe ndix A • PC Mete r Co nnect ™ A-17 SV62276Rev . A T roubleshooting IMPORT ANT : • When using PC Meter Connect ™ , disconnect the analog line to your mailing machine. • If you want to use the analog phone line method of connecting to the Data Center , unplug the USB cable from the back of the machine, then connect the analog pho[...]

Appe ndix A • PC Mete r Co nnect ™ A-18   SV62276Rev . A If you minimize or close the PC Meter Connect™ window , the appli- cation will still be running in the background as indicated by the icon in the system tray . If you cannot see the PC Meter Connect™ icon in the system tray and you want to verify that the program is runnin[...]

Appe ndix A • PC Mete r Co nnect ™ A-19 SV62276Rev . A Problems Connecting to the Data Center via the PC Y oucannotaccesswww .pb.comfromyourPCusingInternet Explorer Contact your IT administrator for any special setup needed to enable your PC and Internet Explorer to access the Internet.[...]

Appe ndix A • PC Mete r Co nnect ™ A-20   SV62276Rev . A Problems Connecting to the Data Center via the PC Internet Settings Screen in PC Meter Connect™ 1. Right click on the PC Meter Connect ™ tray icon and select "In- ternet Settings...". Y oucanaccesswww .pb.comusingInternetExplorerbutPC M[...]

Appe ndix A • PC Mete r Co nnect ™ A-21 SV62276Rev . A So luti on B - Enter your own network's Proxy Address and Au- thentication settings (if used). Contact your IT administrator for these settings. Click "Manual proxy settings", and enter the proxy settings and proxy authentication (if used) provided by your IT administra[...]

Appe ndix A • PC Mete r Co nnect ™ A-22   SV62276Rev . A Problems Connecting to the Data Center via the PC Y ouca nacc essw ww .p b.c omus ingI ntern etEx plore rbut you are havi ngpr oblem sdow nload ingf il es toyo urme ter . Internet Settings Screen in PC Meter Connect™ Use "[...]

B-1   SV62276Rev . A Appendix B • How to Enter T ext When is T ext Entry Used? T ext is entered for these functions: • International mail (selecting a country) • Entering Canada and UK Postal Codes • Naming a Custom Preset • Naming an Account in the Departmental Accounting feature How is T ext Entry Done? T ext entry is done v[...]

B-2 Appendix B • How to Enter T ext  SV62276Rev . A Special Characters Special characters are accessed by repeatedly pressing the “1” key . Special characters include: Symbol Name , Comma * Asterisk . Period : Colon $ Dollar sign - Minus sign (dash) ? Question mark / Forward slash Back slash ( Open parenthesis ) Close parenthesi[...]

C-1   SV62276Rev . A Appendix C • Glossary Account —set up when using the Standard Accounting option. An ac- count can be an organization, person, department (e.g., “Sales”), or project to which postage is charged. Y ou can assign a unique name to each. The machine stores the total postage used and the number of mail pieces proc[...]

C-2 Appendix C • Glossary  SV62276Rev . A Meter Stamp —The imprint produced by the machine (machine stamp or indicia). Depending on your settings, it may include: • The indicia (includes the postage amount, date, ZIP code, etc.) • An a dv ert is eme nt, w hi ch i s an o pt ion al p ar t of t he m ac hi ne s ta mp th at l et s yo[...]

D-1   SV62214Rev .B Appendix D • Specifications Equipment Size DM100i/DM200L BaseModel 8.5" (215 mm) H x 13.6" (345 mm) W x 15.8" (401 mm) D WithScale 8.9" (226 mm) H x 13.6" (345 mm) W x 15.8" (401 mm) D WithScaleandMoistener 8.9" (226 mm) H x 18.5" (470 mm) W x 15.8" (401 m[...]

D-2 Appendix D • Specifications  SV62214Rev .B IMPORT ANT : For best results, always make sure your material conforms to these specications. Material (see also figure below) MinimumSize 5" x 3" (127 mm x 76 mm) MaximumSize 15" x 13" (381 x 330 mm) MinimumFlapDepth 7/8" (22 mm) MaximumFlapD[...]

I-1   SV62276Rev . A Index A Account Glossary Entry C-1 Selecting to T rack Postage 3-8 Accounting Activating/Setting Up Standard Accounting Option 8-2, 8-3 Standard Accounting Overview 8-1 T urning Off Accounting 8-5 T urning Off Account Passwords 8-7 T urning On Accounting 8-4 T urning On Account Passwords 8-6 T urning On/Off 7-6 Acco[...]

I-2 Index  SV62276Rev . A Auto-Advance of Printed Date Setting 7-9 When Used 4-2 Auto-Rating, T urning On/Off 7-6 B Batch Count Checking/Viewing 3-9 Clearing 3-10 Printing 3-10 C Change Language 7-22 Checking account balance in Postage by Phone® System 6-9 Checking Funds (Postage) Availability in Machine 6-8 Class Selecting When Rating[...]

I-3 Index SV62276Rev . A D Data Center (Pitney Bowes) Connecting via Analog Phone Line 6-7 Connecting via LAN Network (Constant Connection) 6-5 Connecting via PC Meter Connect™ 6-6 Settings Used for Connecting 6-16 Data Center , Problems Connecting via Analog Line 1 1-5 via LAN Network 1 1-5 via the PC A-19 Date Auto-advance of date 4-2, 4-[...]

I-4 Index  SV62276Rev . A E Enter/Y es Key 2-4 Envelope Feeding Problems 1 1-2 Proper Feeding 3-3, 3-4 Sealing Only 4-5 Specications D-2 Envelope Ad, Using and Downloading 4-9, 4-10 Equipment Specications D-1 Error Report 9-12 Establishing Communications Between Y our Machine and the Pitney Bowes Data Center 6-1 External printer 2[...]

I-5 Index SV62276Rev . A H Help, Getting 1 1-1 High value warning, Explanation and setting 7-12 Home Screen 3-1 Glossary Entry C-1 I Illustration, of mailing systems 2-1, 2-2 Ink Cartridge Messages Indicating Replacement 10-1 Order Number 12-1 Replacing 10-2 Ink Out, Message 10-1 Ink W aste T ank Location 2-3 Messages Indicating Replacement 1[...]

I-6 Index  SV62276Rev . A Material Specications D-2 Messages Indicating Ink Cartridge Replacement 10-1 Messages Indicating W aste Ink T ank Replacement 10-1 Messages on the LCD Display 1 1-1 Meter No., Rell Receipt Listing 6-10 Meter serial number Location on rell receipt 6-10 Meter Stamp (see also "Printing") Figure [...]

I-7 Index SV62276Rev . A P Page Up/Page Down keys 2-6, 2-7 Parts of the Machine Descriptions 2-3 Figures 2-2 Passwords Editing/Setting for Accounts 8-9 On the Home Screen 3-1 Setting/Disabling Lock Code 7-15, 7-16 Setting/Disabling Supervisor 7-16 T urning Off for Accounting 8-7 T urning On for Accounting 8-6 PC Meter Connect. See Appendix A [...]

I-8 Index  SV62276Rev . A Postage Adding funds (postage) to your Postage By Phone® account 6-1 Adding to Machine 6-10 Applying 3-2 Checking Funds in machine 3-1, 3-2, 6-8 Denition of postage in meter on report 6-10 How it is stored in your meter 6-1 How to check account balance in Postage by Phone® System 6-9 Keying in Postage Dire[...]

I-9 Index SV62276Rev . A Normal Preset - Dening New V alues 5-5 Normal Preset - Description 5-2 Normal Preset - Viewing (and Selecting) 5-3, 5-4 What is a Preset 5-1 Why Should I Always Include a USPS® “Class” 5-1 Why Should I Use Presets 5-1 Print Head Purge 10-14 Replacing 10-8, 10-15 T est Print 10-13 Printing Adding/Removing an En[...]

I-10 Index  SV62276Rev . A R Rates Summary Report 9-10 Rell Amount, Rell Receipt Listing 6-10 Register Report (Funds Report) 9-3 Registration W all 3-3 Reports Account List Report (Accounting) 9-8 Add Postage Report (Rell) 9-4 Conguration Report 9-1 1 Conrmation Services Report 9-9 Error Report 9-12 Funds (Register) Repor[...]

I-1 1 Index SV62276Rev . A Sleep Mode 7-8, C-2 Software/System Conguration, Viewing Levels of 1 1-7 Sources of Information 1-6 Special Characters, T ext Entry B-2 Special Services Report (USPS® Conrmation Services) 9-9 Specications Equipment D-1 Material D-2 Stacker T ray 2-3 Storage Drawer (DM200L/DM225 only) 2-3 Supervisor Passwor[...]

I-12 Index  SV62276Rev . A T elephone, Safety 1-8 T est Print 10-13 T ests, Print Head 10-12 T ext Entry How to Enter B-1 Special Characters B-2 When it is used B-1 T ime Correcting Drift 7-10 Part of printing with Date on Meter Stamp 4-1 1, 4-12 Setting Daylight Savings 7-10 Setting System T ime 7-1 1 T imeouts for Normal Preset to App[...]

Operator Guide 1 Elmcroft Road Stamford, Connecticut 06926-0700 www .pitneybowes.com PB Form SV62276 Rev . A 10/09 © 2009 Pitney Bowes Inc. All Rights Reserved *SV62276REVA* DM100i / DM125 / DM200L / DM225 Digital Mailing Systems SV62276A_Cover.indd 1 10/07/2009 5:54:57 PM[...]