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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Polycom C16. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Polycom C16 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Polycom C16 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Polycom C16, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones Polycom C16 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Polycom C16
- nombre de fabricante y año de fabricación del dispositivo Polycom C16
- condiciones de uso, configuración y mantenimiento del dispositivo Polycom C16
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Polycom C16 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Polycom C16 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Polycom en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Polycom C16, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Polycom C16, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Polycom C16. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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Hardware Installation Guide for the Polycom SoundStructure C16, C12, C8, and SR12 1725-33169-001 Revision A[...]
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Polycom Inc. 4750 Willow Road Pleasanton, CA 94588-2708 USA No part of this document may be reproduce d or transmitted in any form or by any means, el ectronic or mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reprod ucing includ es translating into another language or format. As between the part[...]
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1 Contents Preparing For Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1 Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]
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Hardware Installation Guide fo r the Polycom SoundStructure 2 Logic Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7 Audio Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8 Logic Examples . . . . . .[...]
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1 - 1 1 Preparing For Installation This chapter introduces the Polycom® SoundS tructure ™ C16, C12, and C8 audio conferencing de vices, and the SoundStructure SR12, a sound reinforcement product which is compatible with the Polycom Sound S tructure C16, C12, and C8. This chapter contains the steps to follow before installing this new hardware an[...]
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Hardware Installation Guide for th e Polyco m SoundStructure C16, C12, C8 and SR12 1 - 2 Product Features The Polycom SoundStructure C16, C1 2, C8 and SR12 offer the following features: • 16 (C16), 12 (C12 and SR12), or 8 (C8) balanced Microphone/line-level inputs • 48 V phantom power available on all inputs • 16 (C16), 12 (C12 and SR12), or [...]
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Preparing For Installation 1 - 3 Package Contents The SoundStructure products include the components shown below. SoundS tructure Device 3.5mm T erminal Blocks Rack Ears and Rack-Mounting Screws 12” OBAM Cable Power Cable Conferen ce Link2 insert plugs[...]
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Hardware Installation Guide for th e Polyco m SoundStructure C16, C12, C8 and SR12 1 - 4 For a complete list of availabl e SoundStructure Accessories, see Accessor ies on page 5-1. Rubber Feet 18” Conference Link2 Cable Software CD Hardware Installation Guide Warni ng The SoundS tructure C16 , C12, SR12, and C8 devices have 33, 25, 25 , and 17 te[...]
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Preparing For Installation 1 - 5 T ools Needed For Installation The following tools wi ll be required to ins tall your Polycom SoundStructu re unit: • A Phillips head screwdriver for instal ling rack ears and rack-mounting the device. • A small blade screwdriver for terminat ing a u dio cables to the terminal blocks. Safety Recommendations Read[...]
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Hardware Installation Guide for th e Polyco m SoundStructure C16, C12, C8 and SR12 1 - 6 General Site Requirements Please ensure the SoundStructure si de ve ntilation holes have at least 1 inch of clearance from the sides of the rack t o allow airflow through the device. Failure to maintain clearance for airflow may increase the operating temperatu[...]
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2 - 1 2 Installing The SoundStructure C16, C12, C8, And SR12 This chapter provides information on the Polycom SoundStructure product, rack-mount, and installation procedures. • Panel Diagrams • Installing The Hardware Panel Diagrams This section describes the front and rear-panels of the Polycom SoundStructure C16. Warni ng The graphics shown i[...]
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Hardware Installation Guide for th e Polyco m SoundStructure C16, C12, C8, And SR12 2 - 2 Front-Panel The front-panel of the Polycom SoundStr ucture C16 is shown below with the front panel door open, revealing the seri al number label and the System Status LED. Front-Panel LED Interpretation The front-panel LEDs ar e interpreted as follows: SoundSt[...]
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Installing The SoundStructure C16, C12, C8, And SR12 2 - 3 Rear Panel The rear-panel of the Polycom SoundStr ucture C16 is shown in t he following figure. Installing The Hardware To install a SoundStructure devi ce, follow these steps: • Install optional plug-in card. (See page 2-4 .) • Mount the SoundStructure device onto an equipment rack or [...]
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Hardware Installation Guide for th e Polyco m SoundStructure C16, C12, C8, And SR12 2 - 4 • Connect AC power. (See page 2- 19 .) • Configure devices using SoundStructure Studi o software. (See page 2-20 .) Plug-in Card Installation Each SoundStructure device can have a plug -in card installed for a total of eight plug-in cards in a collection o[...]
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Installing The SoundStructure C16, C12, C8, And SR12 2 - 5 3. Insert the plug-in card into the slotted rails and push until it is tight into the slot. 4. Tighten the thumbscrews on the rear-panel of the plug-in card. 5. If no further installation steps are re quired, plug in the AC power cable; otherwise, continue with the remainde r of the install[...]
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Hardware Installation Guide for th e Polyco m SoundStructure C16, C12, C8, And SR12 2 - 6 Rack-Mounting The Polycom SoundStr ucture Device The Polycom SoundStructure can be mounted in an equipment rack, or placed on a tabletop or other flat surface, or mounted under the table with the optional undertable mounting kit. T o rack-mount the SoundStr uc[...]
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Installing The SoundStructure C16, C12, C8, And SR12 2 - 7 Connecting T o The LAN Inter face The SoundStructure device's Ethernet in te rface (as shown following figure) is a 10/100 Mbps interface that suppo rts Auto-MDIX (mediu m dependent interface crossover). Auto-MDIX enables the use of a standa rd CAT5e cable to connect directly from the [...]
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Hardware Installation Guide for th e Polyco m SoundStructure C16, C12, C8, And SR12 2 - 8 have an RJ45 plug form-factor (with a different pinout from standard Ethernet cables - see Conference Link2 for pinout details) to en able field termination of custom length cables using standard RJ45 plugs and standard crimping tools. Using the supplied 18”[...]
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Installing The SoundStructure C16, C12, C8, And SR12 2 - 9 Using Multiple SoundStr ucture De vices With OBAM Link Inter face Each SoundStructure device has OBAM IN and OUT conn ectors (as shown in the following fi gure) that may be used to li nk up to eight SoundStr ucture devices 1 . To link multiple SoundStructure devi ces, connect the OBAM OUT p[...]
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Hardware Installation Guide for th e Polyco m SoundStructure C16, C12, C8, And SR12 2 - 10 Because the OBAM interface is bi-directional, data will flow in both directions on the single cable between devic es. Due to this bi-directi onality, do not loop the OBAM link connect ions (as follows). Once the devices are connected over OB AM, the SoundStru[...]
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Installing The SoundStructure C16, C12, C8, And SR12 2 - 11 the device with no OBAM OUT connection. The de v ice ID is important for ensuring that a system is cabled proper ly so that it matches the configur ation that will be uploaded to the system. As an example, consider the following f igure that shows a SoundS tructure C12 linked with a C8. Th[...]
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Hardware Installation Guide for th e Polyco m SoundStructure C16, C12, C8, And SR12 2 - 12 4: Amplifier 2 (Right) Plugin Card: Single Line Te lephone 1: Phone In, Phone Out C-Link2 Interface: Polycom HDX C8 (bus id: 2) C-Series Mic Input 1: Table Mic 13 2: Table Mic 14 3: Table Mic 15 4: Table Mic 16 5: Lectern Mic 6: Wireless Mic 7: Program Audio [...]
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Installing The SoundStructure C16, C12, C8, And SR12 2 - 13 RS-232 The RS-232 interface is capable of running up to 115,200 bps and ha s a default rate of 9,600 bps, eight da ta bits, no pari ty, one stop bit (8-N-1). The pinout of the connection and the recommended stra ight-through cabling to a control system is shown in the following figure. 480[...]
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Hardware Installation Guide for th e Polyco m SoundStructure C16, C12, C8, And SR12 2 - 14 At rates at or above 38,400 bps, it is recom mended that flow control be enabled on the control system. The SoundStructure device will de tect the use of flow control automatically - no user adjustment is required to turn flow control on or off on the SoundSt[...]
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Installing The SoundStructure C16, C12, C8, And SR12 2 - 15 connections in the following figure. To connect the SoundStructure device's audio input and output to unbalanced au dio equipm ent, follow the wiring in the unbalanced audio connections below. When using unbalanced audio sources or audio destinations connected to SoundStructure device[...]
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Hardware Installation Guide for th e Polyco m SoundStructure C16, C12, C8, And SR12 2 - 16 Internal to the SoundStructure device is a fuse that will tri gger if the current draw on Pin 1 exceeds 500 mA. The fuse will reset itself once the excessive load is removed. As there are two logic connectors, th ere are a total of twenty-two logic inputs, tw[...]
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Installing The SoundStructure C16, C12, C8, And SR12 2 - 17 Logic Inputs All digital logic inputs (logic inputs 1 - 22) operate as contact closures and may either be connected to ground (closed) or not connected to ground (open). The logic input circui try is shown in the following figure. Chapter 4 Logic Examples provides examples of how to use th[...]
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Hardware Installation Guide for th e Polyco m SoundStructure C16, C12, C8, And SR12 2 - 18 Chapter 4 Logic Examples provides an example of how to use the analog gain input pin. Logic Outputs All logic outputs are configured as open-collector circuits and may be used with external voltage sources. The maxi mum voltage that should be used w ith the l[...]
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Installing The SoundStructure C16, C12, C8, And SR12 2 - 19 When the logic output is set low (off), the transistor will turn off and an open circuit will be created between the logic output and the chassis ground preventing any flow of current as shown in the following figure. See Logic Examples for information on how to wire the logic interface fo[...]
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Hardware Installation Guide for th e Polyco m SoundStructure C16, C12, C8, And SR12 2 - 20 For more information, see Front-Panel LED Interpretation . Configuring The SoundStr ucture Devices For information on configuring software for the SoundStructure , see the manual entitled Design Guide for the Polycom SoundS tructure C16, C12, C8, and SR12. Po[...]
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3 - 1 3 Specifications T echnical Specifications Dimensions • 19" (483 mm) W x 13.5" (343 mm) L x 1.75" (45 mm) H (one rack unit) We i g h t • 12 lbs. (5.5 kg) dry, 14 lbs. (6.4 kg) shipping Connectors • RS-232: DB9F • OBAM In/Out: IEEE 1394 B • CLINK2: RJ45 • LAN: RJ45 • Control/Status: DB25F • Audio: Mini (3.5 mm) q[...]
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3 - 2 Hardware Installation Guide for th e Polyco m SoundStructure C16, C12, C8, and SR12 Thermal • Thermal Dissipation (Btu/hr): 266 Btu/hr (C16), 230 Btu/hr (C12), 215 Btu/hr (SR12) , 200 Btu/hr (C8) • Operating temperature 0 - 40° C (104° F) Inputs • Phantom power: 48 V DC through 6.8 kOhm series resistor per leg, 7.5 mA per channel, sof[...]
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Specifications 3 - 3 • THD+N: < 0.005%, -20 dB FS input signal • Common mode rejection ratio: <- 61 dB, 20-20,000 H z, no weighting • Cross talk: <-110 dB, 20-20,000 Hz, 1kHz, channel-to-channel • Latency: Mic/Line inputs to output s: 20 ms, AEC and NC processing enabled • Acoustic echo cancellation span: 200 ms • Total cancell[...]
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3 - 4 Hardware Installation Guide for th e Polyco m SoundStructure C16, C12, C8, and SR12 Pin Out Summar y Conference Link2 To build a custom Conference Link2 cabl e, use shielded CAT5e, or better, and terminate both end connectors, P1 and P2, with standard 8P8C plugs (for example, RJ45) using the wiring connect ions shown in the following figure. [...]
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Specifications 3 - 5 OBAM Link The OBAM cable is a standard 1394b BETA style cable. The maximum length of this cable is 10 feet (3 m). While OBAM Link uses 1394b cables, the underlying bus protocol is not IEEE1394b compliant which means that ex ternal IEE1394b devices will not be compatible with OBAM Link. Using I EE1394b hubs or repeaters will not[...]
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3 - 6 Hardware Installation Guide for th e Polyco m SoundStructure C16, C12, C8, and SR12 IR Receiver The IR receiver port on the rear-panel of a SoundStructure device is shown in the following figure. The IR receiver port accepts a standard 3.5 mm terminal block which should be terminated to the IR receiver as shown in the following figures. RS-23[...]
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Specifications 3 - 7 Logic Inter face SoundS tructure Control System Pin Signal Pin Signal 1- 1 - 2T X 2 R X 3R X 3 T X 4- 4 - 5 Ground 5 Ground 6- 6 - 7 CTS 7 R TS 8 RTS 8 CTS 9- 9 - Remote Control 1 Pin Signal Pin Signal 1 +5 V 14 Logic Input 1 2 Logic Output 1 15 Logic Input 2 3 Logic Output 2 16 Logic Input 3 4 Logic Output 3 17 Logic Input 4 5[...]
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3 - 8 Hardware Installation Guide for th e Polyco m SoundStructure C16, C12, C8, and SR12 Audio Connections SoundStructure devices provide balanced audio input and output connections that are terminat ed with 3.5 mm terminal blocks as shown in the followin g figure. For each balanced analog input or ou tput on the SoundStructure rear-pa nel, the fi[...]
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Specifications 3 - 9 SoundStructure device's audio input and output to other balanced or unbalanced audio equipment, follow th e wiring convention in the unbalanced audio connections following figure. T S T T S ST S T S T S T T S S R T T R S S 1 2 3 XLR Female XLR Male 2 1 3 Balanced Audio Connections Unbalanced Audio Connections[...]
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3 - 10 Hardware Installation Guide for th e Polyco m SoundStructure C16, C12, C8, and SR12[...]
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4 - 1 4 Logic Examples Logic Input Contact Closure When the contact is closed, the logic input pi n (Pin 14 in this example) is driven low (off). When the switch is open, th e logic input pin will float high (on). Typical applications may be push to mute or push to talk buttons or room combining for changing the device sett ings based on the room c[...]
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4 - 2 Hardware Installation Guide for th e Polyco m SoundStructure C16, C12, C8, and SR12 Logic Output SoundStr ucture Powered Relay Relays rated for +5 V or lower may be driven directly from the +5 V logic connector pin 1 supply. Relays rated for more than +5 V will need an external power supply as described in the next example. When the logic out[...]
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Logic Examples 4 - 3 • The current from the power supply and re lay circuit does not exceed 500 mA. As with the 5 V relay example, when the logic output pin (Pin 2 in this example) is set on (high), the relay energizes and the relay contact is closed. When the logic output in is set off (low ), current stops flowing, and the relay de-energizes an[...]
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4 - 4 Hardware Installation Guide for th e Polyco m SoundStructure C16, C12, C8, and SR12 Logic Input And Output P u s h To Ta l k M i c r o p h o n e s The SoundStructure devices may be used with push to talk microphones such as the Shure MX392. When the orange (LED in) wire is connected to ground due to the SoundStructure logic output being turne[...]
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Logic Examples 4 - 5 Analog Gain Control Pin 13 on each Remote control connector may be used with an analog potentiometer to provide an analog inpu t signal that can be used to control volume or other settings within SoundStructure devices. Remote Control Pin 1 : +5V Pin 13 : Analog Input Pin 25 : Ground 10K ohm[...]
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4 - 6 Hardware Installation Guide for th e Polyco m SoundStructure C16, C12, C8, and SR12[...]
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5 - 1 5 Accessories The SoundStructure product family incl udes the following accessories, which can be purchased separately. Single-Line PSTN Interface 2200-35003-001 Dual-Line PTSN interface 2200-35004-001 T erminal Blocks 2215-80031-001 Audio Adapter Cable 2457-23492-001 PHONE LINE LINE 2 LINE 1[...]
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Hardware Installation Guide for th e Polyco m SoundStructure C16, C12, C8 and SR12 5 - 2[...]
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6 - 1 6 Regulator y Notices And W arranty Information Regulator y Notices USA And Canada Pt 15 Rules This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference, and this device must accept any interference received, including interference that may cause un[...]
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Hardware Installation Guide for th e Polyco m SoundStructure C16, C12, C8, and SR12 6 - 2 Exhibit J - Customer Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the exterior of the cabinet of this equipment is a label that contains, among other informati on, a product identifier in the fo[...]
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Regulator y Notices And W arranty Information 6 - 3 Data Equipment The table below shows whi ch jacks are associated with which modes of operation: Automatic Dialing WHEN PROGRAMMING EMERGENC Y NUMBERS AND/OR MAKING TEST CALLS TO EMERGENCY NUMBERS; • Remain on the line and briefly explain to the dispatcher the reason for the call. • Perform suc[...]
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Hardware Installation Guide for th e Polyco m SoundStructure C16, C12, C8, and SR12 6 - 4 EEA (European Economic Ar ea) Including Switzerland CE Mark R & TTE Directive Th is S ou n dS tr u ct ur e ha s be en m ar k ed w it h t h e C E m a rk . Th is m ar k in d ic at e s compliance with EEC Directives 89/ 336/EEC, 73/23/EEC 1999/5/EC. A full co[...]
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Regulator y Notices And W arranty Information 6 - 5 Ελληνική [Greek]: ΜΕ ΤΗΝ ΠΑΡΟ ΥΣΑ Polycom (UK) Ltd ΔΗΛΩΝΕΙ ΟΤΙ Soun dS tructure ΣΥΜΜΟΡΦΩΝΕΤ ΑΙ ΠΡΟΣ ΤΙΣ ΟΥ Σ Ι Ω Δ Ε Ι Σ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑ Τ ΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 19 99/5[...]
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Hardware Installation Guide for th e Polyco m SoundStructure C16, C12, C8, and SR12 6 - 6 Magyar [Hungarian]: Alulírott, Polycom (UK) Ltd nyilatkozom, hogy a SoundStruc ture megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Norsk [Norwegian]: Polycom (UK) Ltd erklære r herved at utstyret SoundSt[...]
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Regulator y Notices And W arranty Information 6 - 7 Dyrektywy 1999/5/WE. Por tuguês [Por tuguese]: Polycom (UK) Ltd declara que este SoundS tructure está conforme com os requisitos ess enciais e outras di sposições da Directiva 199 9/5/CE. Slovensko [S lovenian]: Polycom (UK) Ltd izjavlja, da je ta SoundS tructure v skladu z bistvenimi zahtevam[...]
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Hardware Installation Guide for th e Polyco m SoundStructure C16, C12, C8, and SR12 6 - 8 EU Czech republic Australia Mains powered POT’ s V oice T elephon y wi thout Emerge ncy 000 dialing Warning This equipment will be inoperable when mains power fails Reference: AS/ACIF S002:2001 (incor porating Am dt 1) DECEMBER 2001 Clause 5.1.8.4 Provision [...]
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Regulator y Notices And W arranty Information 6 - 9 Korea Class A Rest Of W orld EMC. CLASS A ITE WARNING Th is i s a C la ss A pr o du c t. In a do m e stic environment this product may cause radio interference in which case the us er may be requir ed to take adequate measures. Installation Instructions* Installation must be performed in accord an[...]
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Hardware Installation Guide for th e Polyco m SoundStructure C16, C12, C8, and SR12 6 - 10 W arranty Information LIMITED W ARRANTY Polycom warrants to the end user ("Customer") that the product will be free from defects in workmanship and material s, under n o rmal use and service, for one year, or such longer period as Po lycom may annou[...]
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Regulator y Notices And W arranty Information 6 - 11 AND REMEDIES ARE EXCLUSIVE AN D ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, CORR[...]
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Hardware Installation Guide for th e Polyco m SoundStructure C16, C12, C8, and SR12 6 - 12[...]