Polycom IP 4000 SIP manual

User Guide SoundSta tion ® IP 4000 SIP 3.0 SoundStation ® IP 4000 f or SIP USER GUIDE SoundStation ® IP 4000 SIP January , 2008[...]

Contents Introduction ............................................... 1 Par ts List ................................................... 1 Installing SoundStation ® IP 4000 SIP ............. 2 Connecting Network and Power Source ................................ 2 Features .................................................... 3 Using SoundStation ® [...]

Optional Features ..................................... 17 T ext Messaging .................................................................... 17 Presence / Status / Buddy Lists ........................................... 18 T roubleshooting ........................................ 20 Safety and Compliance ............................... 21 Part 1[...]

1 Thank you for choosing the SoundStation ® IP 4000 SIP . This conference phone provides multi-person audio conferencing capabilities for small to medium conference rooms within a Session Initiation Protocol (SIP) internet protocol telephony system. In this User Guide you will find ev erything you need to quickly use your new phone. Be sure to v [...]

2 Installing SoundStation ® IP 4000 SIP This section provides basic installa- tion instructions and information for obtaining the best performance with the SoundStation ® IP 4000 SIP phone. If you require additional information or assis- tance with your new phone, please contact your system administrator . The SoundStation ® IP 4000 SIP User Gui[...]

3 Features LED Indicators The LEDs located on the top of your SoundStation ® IP 4000 indicate the current status of the phone. Green - Y our call is in progress. Flashing green - A call is incoming. Blinking green - Y our call is held by the far end. Red - Y our call is muted. Blinking red - Y ou have placed the call on hold. Keys Menu Displays a [...]

4 Placing a Call 1. T o obtain dial tone, press the key or the New Call soft k ey . 2. Dial the desired number. Ans wering a Call T o obtain the IP address of your phone, pr ess followed by Status, Platform and Phone . The IP addr ess is listed together with other phone information. Users also hav e the option to dial directly from the dial pad wit[...]

5 Call Hold and Resume During a call, press the Hold soft key . The call will be placed on hold and this will be indicated on the display . The three LEDs will blink red to indicate that a call is on hold. Press the Resume soft key to retrie ve the call. Multiple Calls on Hold If multiple calls are on hold, use the arrow keys to switch between the [...]

6 Local Conferencing Y ou can create a conference with two other parties using the phone’ s local conferencing feature. 1. Place a call to the first party . 2. Press the Confrnc soft key to create a new call (the acti ve call is placed on hold). 3. Dial the phone number of the second party or use the arrow k eys to access speed dial numbers or t[...]

7 Redial Press to place a call to the last dialed number . Call F orwar ding Calls may be forwarded to another exten- sion as follows: 1. Press the Forward soft key from the phone’ s idle display or press and select F eatures and F orwar d... at any time. 2. Enter a number or URL to forward all future calls to. 3. Press the Enable soft key to con[...]

8 1. Press . Select Settings fol- lowed by Basic, Contr ast . 2. Press the Up or Down soft keys (or volume k eys) to increase or decrease the display contrast. 3. Press the Ok soft key to accept changes. 4. Press the key to return to the idle display . Time and Date T ime and Date is clearly displayed on the SoundStation ® IP 4000 SIP phone. If th[...]

Call Lists A local list of calls missed, receiv ed, and placed is maintained by the phone. Press . Select F eatures follo wed by Call Lists, and Missed, Received, or Placed Calls as desired. Call information will be displayed. Choose: 1. Edit to amend the dial string if necessary . 2. Dial to return the call. 3. Info to view information about the c[...]

10 T o search f or a particular contact: 1. Press More and then Search from the Contact Dir ectory menu. 2. Using the dial pad, enter the first few characters for First or Last names. 3. Press Search to search for contacts. 4. Successful matches can be dialed from the resulting screen. T o search f or a particular contact in the corporate director[...]

1 1 Speed Dial Pre-assigned numbers can be associated with speed dial entries for rapid automated dialing. Speed dial entries can be viewed from the idle display by pressing . T o assign John to a Speed Dial entry: 1. Press , select F eatures, Con- tact Dir ectory . 2. Press the Add soft key to enter John’ s contact details (see Contact Directory[...]

12 The phone supports shared lines * . A shared line is indicated by a different line icon which is half black and half grey . If two phones share a line, an incoming call to that number will cause both phones to ring. The call can be answered on either phone but not both. The shared line icon changes to a moving icon when the line is in use remote[...]

13 1. Press and select Settings, Basic, Pr eferences, Languag e. 2. Scroll through the list of av ailable languages and press the key when the desired language is highlighted. 3. The display will change to the language of your choice. 4. Exit to the idle display by pressing . Phone Re boot Periodically , the phone may require a user restart. Reason[...]

14 The phone combines interactiv e message services and status monitoring to comple- ment a traditional messaging application such as email. Liv e interaction within a pool of phones is possible by monitoring the “presence” of the parties in volved. Each phone can “watch” the status of up to eight other phones. These other phones form the ?[...]

15 T o view and change Presence settings: 1. Press H o l d D e l S e l C o n f e r e n c e 1 3 D EF 5 J KL 4 G HI 6 M NO 8 T UV 7 P QR S 9 W XY Z 0 O PE R * # 2 A BC H o l d D e l S e l D i r e c t o r i e s S e r v i c e s C a l l L i s t s B u d d y S t a t us M y S t a t u s R e d i a l M en u M es s ag e s D o N o t D i s tu r b ABC 2 1 DEF 3 5[...]

16 • As “No Dial-T one” above. V erify contrast adjustment: • Follo w the instructions in this User Guide to adjust the contrast to a darker le vel. • Reboot the phone to obtain a default le vel of contrast (follow the instructions in this User Guide). No Ringing No Display , Incor rect Display or Bad Contr ast V erify power is correctly [...]

17 • Check termination at the switch or hub (furthest end of the cable from the phone). • Check that the switch or hub is operational (flashing link/status lights) or contact your system administrator . • Press follo wed by Status, Network, and Ethernet . Scroll down to v erify LAN port is Active. • Reboot the phone to attempt re- registra[...]

18 Modications In accordance with Part 15 of the FCC Rules, the user is cautioned that any changes or modifications not expressly approv ed by Polycom, Inc. could void the user’ s authority to operate the equipment. Installation Instructions Installation must be performed in ac- cordance with all relev ant national wiring rules. L ’Installa[...]

19 LIMITED W ARRANTY . Polycom war- rants to the end user (“Customer”) that this product is expected to be free from defects in workmanship and materials, under normal use and service, for one year from the date of purchase from Polycom or its authorized reseller . Polycom’ s sole obligation under this ex- press warranty is at Polycom’ s op[...]

20 LAR PURPOSE, SA TISF A CTOR Y QU ALITY , CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGE- MENT , ALL OF WHICH ARE EX- PRESSL Y DISCLAIMED. POL YCOM NEITHER ASSUMES NOR A UTHO- RIZES ANY O THER PERSON TO AS- SUME FOR IT ANY O THER LIABILITY IN CONNECTION WITH THE SALE, INST ALLA TION, MAINTENANCE OR USE OF ITS PR ODUCTS. Please contact your Pol[...]

21 No part of the contents of this manual may be copied, reproduced, or transmitted in any form or by an y means, or translated into another language or format, in whole or part, without written consent from Polycom, Inc. Do not remov e (or allow an ybody else to remov e) any product identification, copy- right or other notices. Polycom, the Polyc[...]

Polycom, Inc. 4750 W illow Road Pleasanton, CA 94588-2708 USA ©2007 Polycom, Inc. All rights reserved. Polycom, the Polycom logo design, and SoundStation are registered trademarks and the industrial design of SoundStation are trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective co[...]