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Polycom SpectraLink 1725-36032-001 manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Polycom SpectraLink 1725-36032-001. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Polycom SpectraLink 1725-36032-001 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Polycom SpectraLink 1725-36032-001 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Polycom SpectraLink 1725-36032-001, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Polycom SpectraLink 1725-36032-001 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Polycom SpectraLink 1725-36032-001
- nombre de fabricante y año de fabricación del dispositivo Polycom SpectraLink 1725-36032-001
- condiciones de uso, configuración y mantenimiento del dispositivo Polycom SpectraLink 1725-36032-001
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Polycom SpectraLink 1725-36032-001 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Polycom SpectraLink 1725-36032-001 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Polycom en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Polycom SpectraLink 1725-36032-001, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Polycom SpectraLink 1725-36032-001, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Polycom SpectraLink 1725-36032-001. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    July 2008 Edition 1725-36032-001 Version G SpectraLink 8000 SVP Server SVP100 Administration Guide for SRP[...]

  • Página 2

    SpectraLink 8000 SVP Server: Ad ministration Guide for SRP PN: 1725-36032-001_G.doc 2 Trademark Information Polycom® and the logo designs SpectraLink® LinkPlus Link NetLink SVP Are trademarks and registered trademarks of Polycom , Inc. in the Uni ted States of America and various countrie s. All other trademarks used herein are the prope rty of t[...]

  • Página 3

    PN: 1725-36032-001_G.doc 3 About this Guide This document explains how to configure and maintain one or more SpectraLink 8000 SVP Servers within the SpectraLink 8000 Telephony Gateway system. Polycom Model Numbers This document covers the following registered model number: SVP100 Related Documents SpectraLink 8000 Telephony Gateway: Administration [...]

  • Página 4

    SpectraLink 8000 SVP Server: Ad ministration Guide for SRP PN: 1725-36032-001_G.doc 4 Best Practices Guide for Deploying SpectraLink 8020/8030 Wireless Telephones Available at http://www.polycom.com/common/documents/products /voice/m obile/deployment_guide_SLNK_03-08.pdf Customer Support Polycom wants you to have a successful installation. If you h[...]

  • Página 5

    PN: 1725-36032-001_G.doc 5 Contents 0 About this Guide ...................................................................... 3 Polycom Model Numbers ..................................................................3 Related Documents .............................................................................3 Customer Support ..................[...]

  • Página 6

    SpectraLink 8000 SVP Server: Ad ministration Guide for SRP PN: 1725-36032-001_G.doc 6 Network Configuration ....................................................................21 SendAll .........................................................................................22 SVP Server Configuration ..............................................[...]

  • Página 7

    PN: 1725-36032-001_G.doc 7 SpectraLink 8000 SVP Server Overview The SVP Server is an Ethernet LAN device that works with APs to provide QoS on the wireless LAN. Voice packets to and from the SpectraLink 8000 Wireless Telephones are intercepted by the SVP Server and encapsulated for prioriti zation as they are routed to and from the SpectraLink 8000[...]

  • Página 8

    SpectraLink 8000 SVP Server: Ad ministration Guide for SRP PN: 1725-36032-001_G.doc 8 Multiple SVP Servers Multiple SVP Server environments are those which have more than one SVP Server. Up to 16 SVP Serv ers may be installed in any one subnet. The Timing Function In the SpectraLink Gateway enviro nment, SVP Servers provide the "timing" f[...]

  • Página 9

    SpectraLink 8000 SVP Server Overview PN: 1725-36032-001_G.doc 9 SpectraLink 8000 SVP Server Capacity The table below shows the capacity of SpectraLink 8000 Telephony Gateways in a multiple SVP Server environment. The table shows the total possible calls at 100% active calls. However, since it is unlikely that all handsets will be in use at the same[...]

  • Página 10

    SpectraLink 8000 SVP Server: Ad ministration Guide for SRP PN: 1725-36032-001_G.doc 10 Notes on System Configuration Wireless telephones cannot roam with uninterrupted service between subnets unless specific LAN components are present. Certain AP/Ethernet switch combinations establish a layer-2 tunnel across subnets that enables the han dsets to ro[...]

  • Página 11

    SpectraLink 8000 SVP Server Overview PN: 1725-36032-001_G.doc 11 System Diagram The following diagram shows one SpectraLink 8000 SVP Server residing on a network with five SpectraLink 8000 Telephony Gateways, wireless LAN APs, and Ethernet switch: SpectraLink 8000 SVP Server Ethernet Switch Access point Wir e l es s POS SpectraLink Wireless Tele p [...]

  • Página 12

    SpectraLink 8000 SVP Server: Ad ministration Guide for SRP PN: 1725-36032-001_G.doc 12 System Components SpectraLink e340/h340/i640 and 8020/8030 Wireless Telephones Employees can carry wireless telephon es to make and receive calls as they move throughout the building. The wireless telephones are to be used on-premises; they are not cellular or sa[...]

  • Página 13

    SpectraLink 8000 SVP Server Overview PN: 1725-36032-001_G.doc 13 wireless data devices. Contact Polycom, or a certified Polycom distributor, for specific information about your facility’s needs. The SpectraLink system must connect to APs that utilize SVP. Contact Polycom, or a certified Polycom distributor, to verify that your AP and its software[...]

  • Página 14

    SpectraLink 8000 SVP Server: Ad ministration Guide for SRP PN: 1725-36032-001_G.doc 14 The Front Panel of the SVP Server The SVP Server’s front panel contains ports to connect to power, the LAN, and to an administrative computer via an RS-232 port. Status LEDs supply information about th e SVP Server’s functioning. RS-232 port: male DB-9 connec[...]

  • Página 15

    PN: 1725-36032-001_G.doc 15 Installing the Spectralink 8000 SVP Server As shown in the system diagram the SVP Server is connected to the Ethernet switch. The specificatio ns covered here allow for great flexibility in physical placement of the components within stated guidelines. This unit must be installed by a service person familiar with the ins[...]

  • Página 16

    SpectraLink 8000 SVP Server: Ad ministration Guide for SRP PN: 1725-36032-001_G.doc 16 Locate the SVP Server in a space with: • Sufficient backboard mounting space (for wall mount) and proximity to the LAN access device (switched Ethernet hub) and power source. • Easy access to the front panel, which is used for cabling. • A maximum distance [...]

  • Página 17

    Installing the SpectraLink 8000 SVP Server PN: 1725-36032-001_G.doc 1 7 2. Insert the #8 3/4-inch screws in the pilot holes and tighten, leaving a 1/8-inch to 1/4-inch-gap from the wall . Grounding Instructions  Safety Warning The metal chassis of this unit may contain leakage currents (i.e., "touch" current) which is cumulative when m[...]

  • Página 18

    SpectraLink 8000 SVP Server: Ad ministration Guide for SRP PN: 1725-36032-001_G.doc 18 Use only the provided Class II AC Adapter with output 24VDC, 1A. 2. Plug the AC adapter into an 110VAC outlet to apply power to the SVP Server. 3. Verify that leakage current ("touch" current) is below 250 μ A rms on exposed metal surfaces. 4. If leaka[...]

  • Página 19

    PN: 1725-36032-001_G.doc 19 Configuring the SpectraLink 8000 SVP Server During initial setup of the SVP Server the IP address is esta blished and the maximum number of active calls per AP is set. Optionally, you may enter a hostname and a location for software updates via TFTP. Connecting to the SVP Server The initial connection to the SVP Server m[...]

  • Página 20

    SpectraLink 8000 SVP Server: Ad ministration Guide for SRP PN: 1725-36032-001_G.doc 20 Connecting via telnet Telnet can only be used after the SVP Server’s IP address is configured. The Telnet method of connection is used for routine maint enance of the SpectraLink Server for both local and remote administration, depending on your network. To con[...]

  • Página 21

    Configuring the Spec traLink 8000 SVP Server PN: 1725-36032-001_G.doc 21 Network Configuration The IP address and other network settings are e stablished via the Network Configuration screen. This is also where you may optionally establish a hostname and enter the I P address of the location of any software updates you may obtain from Polycom. See [...]

  • Página 22

    SpectraLink 8000 SVP Server: Ad ministration Guide for SRP PN: 1725-36032-001_G.doc 22 SendAll In a system with multiple SVP Servers, the SendAll option is provided to speed configuration and to ensure identical settings. The S=SendAll option allows you to send that configuration parameter to every SVP Server on the LAN. SendAll can only be used af[...]

  • Página 23

    Configuring the Spec traLink 8000 SVP Server PN: 1725-36032-001_G.doc 23 Subnet Mask The network administrator must define the subnet mask. Default Gateway The IP address of a router on the local subnet. SVP-II TFTP Download Master This entry indicates the source of software updates for the SVP Server. See Chapter 5 Software Maintenance for more in[...]

  • Página 24

    SpectraLink 8000 SVP Server: Ad ministration Guide for SRP PN: 1725-36032-001_G.doc 24 Syslog Server Logging can be set to Syslog or NONE . If Syslog is set, a message is sent to the syslog server when an alarm is triggered. Disable Telnet service Prevents Telnet access into the SV P Server. Reset the SVP Server for the change to take effect. Upon [...]

  • Página 25

    Configuring the Spec traLink 8000 SVP Server PN: 1725-36032-001_G.doc 25 The SVP Server will automatically lock for maintenance if the IP address is changed. When this Maintenance Lock occurs, the SVP Server must be reset upon exit. All active calls are terminated during a reset. SVP-II Mode Set to NetLink when using a SpectraLink 8000 Telephony Ga[...]

  • Página 26

    SpectraLink 8000 SVP Server: Ad ministration Guide for SRP PN: 1725-36032-001_G.doc 26 that the administrator cannot change this option. It is automatically set by the system. Reset the sys tem at exit to clear Maintenance Lock . Inactivity Timeout (min) Set the number of minutes the administrative module can be left unattended before the system cl[...]

  • Página 27

    Configuring the Spec traLink 8000 SVP Server PN: 1725-36032-001_G.doc 2 7 RTP traffic is the audio traffic to th e PBX. It requires voice quality. PBX traffic is not audio to the PBX. Inter-SVP2 traffic is the information-passing protocol that SVP Servers use to communicate with each other. The final DSCP tag of traffic for pa ckets in each of the [...]

  • Página 28

    SpectraLink 8000 SVP Server: Ad ministration Guide for SRP PN: 1725-36032-001_G.doc 28 1. Select Change Password from the main menu. A screen similar to the following will appear: 2. Enter the information and either select Set Password or press the S key to set the new password. If you forget a password, call Polycom Customer Service for assistance[...]

  • Página 29

    PN: 1725-36032-001_G.doc 29 Swapping/Adding/Deleting SVP Servers Whenever an SVP Server is removed from the system, wireless telephones that are using the SVP Server will be affected. If the removal of the SVP Server is inte ntional, the administrator should lock and idle the system prior to removing an SVP Server. Whenever an SVP Server is added t[...]

  • Página 30

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  • Página 31

    PN: 1725-36032-001_G.doc 31 Software Maintenance The SVP Server uses proprietar y software programs written and maintained by Polycom Corporation. The software versions that are running on the system components can be displayed via the System Status screen. You may obtain information about so ftware updates from Polycom or its authorized dealer. At[...]

  • Página 32

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  • Página 33

    PN: 1725-36032-001_G.doc 33 Troubleshooting via System Status Menu Information about system alarms, and network status displays on various screens accessed through the System Statu s Menu screen, which is opened from the main menu of the SVP Server. See the previous sections for directions on how to connect to the SVP Server and navigate to the Sys[...]

  • Página 34

    SpectraLink 8000 SVP Server: Ad ministration Guide for SRP PN: 1725-36032-001_G.doc 34 system function and to troubleshoot areas th at may be experiencing trouble. Error Status The Error Status screen displays any alarms that i ndicate some system malfunction. Some of these alarms are easily remedied and others require a call to Polycom’s Custome[...]

  • Página 35

    Troubleshooting via System Status Menu PN: 1725-36032-001_G.doc 35 From the System Status Menu , select Network Status . The screen displays information about the Ethernet network. This information can help troubleshoot network problems. A sa mple screen is displayed here. Ethernet Address – MAC address of the SVP Server (hexadecimal). System Upt[...]

  • Página 36

    SpectraLink 8000 SVP Server: Ad ministration Guide for SRP PN: 1725-36032-001_G.doc 36 fifo – overrun occurred during reception alignment – nonoctet-aligned packets (number of bits NOT divisible by eight) multicast – packets received with a broadcast or multicast destination address TX – Ethernet statistics concerning the transmitted packet[...]

  • Página 37

    Troubleshooting via System Status Menu PN: 1725-36032-001_G.doc 3 7 This screen also displays the model type. From the System Status Menu , select Software Version . A sample screen is displayed here. Note that the software versions on y our system may be different from the versions displayed in the above sample screen. The table below shows the de[...]

  • Página 38

    [...]

  • Página 39

    PN: 1725-36032-001_G.doc 39 Safety Notices WARNING: Changes or modifications to this equipment not approved by SpectraLink Corporation may cause this equipment to not comply with part 15 of the FCC rules and void the user’s authority to operate this equipment. WARNING: SpectraLink products contain no user-serviceable parts inside. Refer servicing[...]

  • Página 40

    PN: 1725-36032-001_G.doc 40 Index A Access Point, description ..................................... 13 Alarms ....................................................................38 C Configuratio n Initial setup .......................................................25 Customer Support .................................................. 4 D Download[...]