Polycom ViewStation manual

ViewStation User Guide V iewStation User Guide November 2001 E di t ion 3725-10755-001[...]

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Important Information © 2001 Polycom, Inc. All rights reserved. No part of this document m ay be reproduced or transmitted in any form or by any means, el ectronic or mechanical, for any purpose, without the express written permission of Polycom , Inc. U nder the law, reproducing includes translating into another language or format . As betw een t[...]

Import ant Safe guards Read and understand the following instructions before using the system: • Close supervision is necessary when the system is used by or near c hildren. D o not leave unattended while in use. • Only us e el ectrical e xtension co r d s w ith a current rating at l east equa l to that of the sy s tem . • Always disconnect t[...]

• Your telephone c ompany may ma ke changes in its facilitie s, equipment, operations, or proce dures that could affect the operation of your equipment. If t hey do, you will be given advance notice so as to give you an opportunity to maintain uninterrupt ed service. • If you experience trouble with this equi pment, ViewStation, please contact [...]

Declaraci ó n de conformidad: Por la presente dec laraci ó n, Polycom, Ltd. decla ra que este ViewStation and View Station product line cumple los requi sit os e se nciale s y otras cl á usul as importantes de la dire ctiva 1999/5/CE. Ö vere nsst ä mmelsef ö rk laring: Polycom, Ltd. f ö rklarar h ä rmed att denna ViewStation and ViewStation[...]

© Polyco m, In c. vii Vi ewSta tion Us er Gu ide Content s Preface — How To Use This Guide ViewStation Basics .................... ............. ................... ................... ............. ....... xiv Usability Conven tio ns ......... ....... ...... ....... ............. ...... ...... ....... ...... ....... x v Getting Started What You[...]

Vi ewStation User G uide viii www .polyc om.com H.323 Setu p ....... ................... .................... ............ ................. 66 Gateway .......................... ................... ............. ................... .... 69 Gatekeeper ...................... ................... ................... ............. .... 70 Dialing Spe e[...]

© Polyco m, In c. ix Vi ewSta tion Us er G uide Multi-Point V iewing Mo des .............. .................... ................... ............. ............. 118 Using Cha ir Control in a Multi-Poi nt Call ...... ................... ............. ....... 11 9 Using a V iewStatio n with a St reamStation .......... ............. ..................[...]

Vi ewStation User Guid e x www .poly com. com System Information and Diagnostics System Inform ati on ......... ...... ....... ...... ....... ...... ....... ...... ............. ...... ....... ...... .... 17 1 Diagnostic s ...................... ................... ............. .................... ................... .......... 17 2 Network Stat [...]

© Polyco m, In c. xi Vi ewSta tion Us er G uide Dial Out St ate Machi ne ...... ............. .................... ................... ............. 19 4 In-bound Cal l State Mach ine .................. ................... ............. ............. 195 Nondialed User-Init iated Call St ate Machi ne ............ ................... ....... 197 No[...]

Vi ewStation User Guid e xii www .poly com.c om[...]

Pref ace — How T o Use This Gui de © Polyco m, In c. xiii V iewSt ation User G uide Preface — How T o Use This Guide Thank you for purchasin g a Poly com Vie wStatio n! Soon y ou will disco ver that video commu nica tions using the ViewStation is easy , fun, and produc tive. Po lycom V iewStati ons are the mos t easy t o use video communic ati[...]

Pref ace — H ow T o Use This Guide Vi ewStation User Guid e xiv www .poly com.c om ViewStation Basi cs The Gra phic Use r Interface (GUI) is designed for ease of use. The followi ng table i s a defin ition of key icon func tions: Icon Icon Name Function Te x t Ta b The purpos e of th e T ext T ab i s to enable the user t o enter alph anu m e ric [...]

Pref ace — H ow T o Use This Guide © Polyco m, In c. xv ViewSta tion User G uide Usabil i ty Conventions This guide us es navigati onal con ventions to make Vie wStation setup an d troubl eshooting easy. T hese co nventions a re marked in BOLD for each scr een follow ed by a grea ter than s ymbol ( > ) to indicate n avagatio n. Figure A is an[...]

Pref ace — H ow T o Use This Guide Vi ewStation User G uide xvi ww w .polyc o m.com[...]

© Polyco m, In c. 1 Vi ewSta tion Us er Gu ide 1 Getting Started This chapter e xplains wha t you need to get started, wh at’s in the box, how to use the remot e control, ho w to up the ViewS tation, how to config ure the ViewSt ati on for a s pecific ne twork in terface, and how t o us e V iew S t ati on hel p. What Y ou Need to Get Started The[...]

Chapte r 1 Getting Star ted Vi ewStation User Guid e 2 www .poly com. com to enable mul ti-point c alling ca pability on the ViewS tation H.323 with BR I or DCP , and an Eth ernet LAN conne ction if H .323 is used. Note Multi- Point is available for the ViewS tation H.323 or ViewS tation 12 8 with a har dware up grade. Te l e v i s i o n M o n i t [...]

Chapte r 1 Getting Star ted © Polyco m, In c. 3 Vi ewSta tion Us er Gu ide Using the Remote Control The remote control package d with the V iewStatio n is an i ntegral par t of the unit . Use th e remote to hi ghlight a nd select i cons on the televisio n monitor, en ter alph anumeric c haracters in text f ields, configur e the addr ess book, move[...]

Chapte r 1 Getting Star ted Vi ewStation User Guid e 4 www .poly com. com 1. Place th e ViewS tation uni t on top of th e televi sion moni tor as shown in Figure 1-1. Ensure that the fron t lip o f the ViewS t ation unit hangs over t he edge of t he tele vision mon itor . Note V erify t hat the t op surface area on th e monitor i s adequate to supp[...]

Chapte r 1 Getting Star ted © Polyco m, In c. 5 Vi ewSta tion Us er Gu ide • ViewS tation H.3 23 with Q uad BRI • V iewS tati on H.323 with A vay a DCP • ViewS tatio n 128 Before sett ing up the ViewS tation to a n ISDN netwo rk, ensure al l network co nnec tivi ty issues are test ed and resolv ed. ViewStation H.3 23 with Quad BRI The ViewS [...]

Chapte r 1 Getting Star ted Vi ewStation User Guid e 6 www .poly com. com rate of 512 K bps. Complete the following steps to connec t the V iewS tati on H. 323 wit h A vaya D CP t o the networ k: 1. Connect up to fo ur DCP line s from RJ-45 wal l jacks on the DCP network to the connec tors label ed ISDN S/T o n the DCP network int erfac e modul e. [...]

Chapte r 1 Getting Star ted © Polyco m, In c. 7 Vi ewSta tion Us er Gu ide Once the interfac e is prope rly co nnected, t he ViewS tation 128 is ready to be configur ed for E thernet LAN c onnectivi ty . See “ Connectin g the ViewS tation to a n Ethern et LAN," on page 8. Connecting the ViewStation H.323 with V .35 to a Network The V iewSta[...]

Chapte r 1 Getting Star ted Vi ewStation User Guid e 8 www .poly com. com LED Activity on the V .35 Network Interf ace Module The LE Ds on the front of the V .35 network i nterface mo dule ind icate the conne ction status to the ViewSt ati on. When the ViewS tation is powered on, the foll owi ng li ght seq uen ce occurs : 1. Both LEDs flash once to[...]

Chapte r 1 Getting Star ted © Polyco m, In c. 9 Vi ewSta tion Us er Gu ide Initial System Configurat ion This sec tion exp lains how to set up the ViewStati on. Exce pt where noted, the followi ng se cti on app li es to all ViewSt ation mod els . Setup Common to all ViewStations The foll owing ins tructio ns is a se t of gene ral setu p procedur e[...]

Chapte r 1 Getting Star ted Vi ewStation User G uide 10 ww w .polyc om.com Figure 1- 3. ViewS tation Main W elcom e Screen 4. The next s creen is t he How to Selec t Menu Items scre en shown in Figure 1-4. T ake a mome nt to famil iarize yo urself with this screen. P ress the SE LECT butto n on the remote control to continue . Figure 1-4. How to Se[...]

Chapte r 1 Getting Star ted © Polyco m, Inc. 11 Vi ewSta tion Us er Gu ide Highligh t the Return icon and press the S ELECT button on the remote cont rol. Selec t the Save icon to continu e. Figu re 1- 5. Vi ewStati on Sy stem N ame S cree n 6. Select the coun try where the ViewS tation is l ocated. Thi s setti ng automa tically co nfigures ViewS [...]

Chapte r 1 Getting Star ted Vi ewStation User G uide 12 ww w .polyc om.com Figure 1-6. Select Country Scr een 7. The Call Pr efer ence scree n (Fig ures 1-7, 1 -8, and 1-9 ) are used to s pecify the type of calling prefere nce. ViewSt atio n H.323 wit h Quad BRI and ViewSt at ion 128. ISDN Video Calls (H.320): • Checked : Enables H.320 videoc onf[...]

Chapte r 1 Getting Star ted © Polyco m, Inc. 13 Vi ewSta tion Us er Gu ide • Not Check ed: The I P or E.164 Di aling Ex tension is not display ed when an H.323 vid eo call is initiated . Figure 1-7. Call Preference Screen For ISDN 8. For all ViewStation H.323 with Avaya DCP . DCP Video Calls (H.320): • Checked : Enables H.320 videoc onferencin[...]

Chapte r 1 Getting Star ted Vi ewStation User G uide 14 ww w .polyc om.com Figure 1-8. DCP C all Prefere nce Scree n Note At leas t one call ing p reference must be s electe d. Display IP Dialing Extension: The IP Dialin g Extension is used if a ViewSta tion us es the Global Address Bo ok (GAB.) For more informat ion see Globa l Addres s," on [...]

Chapte r 1 Getting Star ted © Polyco m, Inc. 15 Vi ewSta tion Us er Gu ide Note One ca lling pr eferenc e must be selected . Display IP Dialing Extension: The IP Dialin g Extension is used if a ViewSta tion us es the Global Address Bo ok (GAB.) For more informa tion s ee Gl obal Addres s," on p age 75. • Checked : The IP o r E.164 D ialing [...]

Chapte r 1 Getting Star ted Vi ewStation User G uide 16 ww w .polyc om.com Figure 1-10 . H.323 Setup Screen An Auto H.323 Dialing c heck box ap pears be low the H.323 extension ( E.164) when two or mo re dialing protocol s are enabled. C omplet e the follo wing steps to enter in formation on the H.323 S etup sc reen . 1. Enter a name in the H.323 n[...]

Chapte r 1 Getting Star ted © Polyco m, Inc. 17 Vi ewSta tion Us er Gu ide setting i s chang ed. If the LAN has m ore than one gatekeepe r , spe cify the correct g atekeeper manuall y . Figure 1-1 1. V iewS t ation H.32 3 Gatekee per Scr een The foll owing co nfigurati on screen s are for speci fic ViewS tation models: • For ViewS tatio n H.323 [...]

Chapte r 1 Getting Star ted Vi ewStation User G uide 18 ww w .polyc om.com V.35 Po rts Used : •1 : For 1-chan nel calls when dial ing throu gh the V . 35, or when the ViewSt ation is in n on-dial ed mode. •1 - 2 : For 2 X 56 K bps or 2 X 6 4 Kbps calls when di aling through t he V .3 5. Figure 1-12 . V .35 Vide o Network Scree n Dialing Protoco[...]

Chapte r 1 Getting Star ted © Polyco m, Inc. 19 Vi ewSta tion Us er Gu ide Figure 1-13 . Broadca st Mode Screen Bro adc ast M ode : T he Broadcast Mode screen ( shown i n Figure 1- 13) is us ed to conf igure the V.35 b roadcast m ode proper ties: • Video Format: QCIF: T o transmit QC IF (Quart er Common Interchange Format ) 176 X 1 44 resol utio[...]

Chapte r 1 Getting Star ted Vi ewStation User G uide 20 ww w .polyc om.com G . 722-48 Off • Frame Rate: The frame r ate is the number o f frames per second ( fp s) transmitted by the ViewS tation to the far s ite. This is adjustable to co mpensate for dist orted vi deo due to high packet loss. S elect the preferr ed vide o frame rate for the broa[...]

Chapte r 1 Getting Star ted © Polyco m, Inc. 21 Vi ewSta tion Us er Gu ide suffixes ar e number s and ch aracters that are sent to the DCE equip ment after the diale d numbe r is sent. Use prefixe s and suffixes to set the DCE speed used to dial a call. Note Prefix es and suffixes are a fu nction of the DCE. See your DCE User Docum entation for in[...]

Chapte r 1 Getting Star ted Vi ewStation User G uide 22 ww w .polyc om.com the prefer red dialin g speeds. A re d check is displaye d when a dialin g speed i s selected . 12. On the ISDN Video Numbers sc reen (sh own in Figur e 1-16), complete the follow ing: • Enter y our local area or STD code. • Enter th e ISDN numb ers ass igned to your Vie[...]

Chapte r 1 Getting Star ted © Polyco m, Inc. 23 Vi ewSta tion Us er Gu ide Figure 1-1 7. DCP V ideo Numbers Screen 14. Auto Detec t SPIDs: • On the Auto Detect SPIDs sc reen (show n in Figure 1- 18), enter the Service Profile ID ( SPIDs) nu mbers fo r the ViewS tation. If conne cted to an inter nal phone system (PBX ) or if the V iewS tat ion i [...]

Chapte r 1 Getting Star ted Vi ewStation User G uide 24 ww w .polyc om.com Figure 1-18. Auto Detect SPIDs Screen To manual ly enter the SP ID numbe rs for the View Station as shown in Figu re 1-18, hi ghlight e ach line and chann el, and pr ess the SELECT bu tton on t he remote control. E nter the S PID numbers accord ingly . 15. If PBX is select e[...]

Chapte r 1 Getting Star ted © Polyco m, Inc. 25 Vi ewSta tion Us er Gu ide 16. ISDN Switc h Protocol: Select t he ISDN swi tch prot ocol accordi ng to the IS DN switch type used wi th the ISDN n etwork, as sho wn in Figur e 1-20. Figure 1-20. ISDN Switch Protocol Screen 17. The T elephone Number s screen sh own in Figur e 1-21 is where the teleph [...]

Chapte r 1 Getting Star ted Vi ewStation User G uide 26 ww w .polyc om.com Figure 1-22. Main Cal ling Screen At the top left of t he Main Calling scr een is the V iewStati on type indicat or, whic h is dis played below the Polyco m logo . This in dicates the networ k interfac e module (i f any) that i s config ured with the ViewStati on. Network St[...]

Chapte r 1 Getting Star ted © Polyco m, Inc. 27 Vi ewSta tion Us er Gu ide Ye l l o w B o x The V iewS tation is c heckin g the st atus of the netw ork li ne. Red Down Arrow Network li ne failed to val idate: This m ay be bec ause the network cable is not connec ted to the network, or is not functioni ng prop erly . Check the cable connec tion, co[...]

Chapte r 1 Getting Star ted Vi ewStation User G uide 28 ww w .polyc om.com Using the ViewStation Help To access the Vie wSt ation Hel p screen, press the INFO bu tton on the remot e contro l. If your organiz ation is not usin g the Pol ycom Global Man agemen t System, pr essing the INFO button on the remote cont rol take s you direct ly to the Help[...]

Chapte r 1 Getting Star ted © Polyco m, Inc. 29 Vi ewSta tion Us er Gu ide • Sending tel epho ne touc h tone s. Figure 1 -24. Hel p Screen T o choo se a topi c on th e He lp screen, hig hlight t he desired ic on and press the SELE CT button o n the rem ote control. T ech ni cal Su pport The T echnical Support icon (shown in Figu re 1-23) i s vis[...]

Chapte r 1 Getting Star ted Vi ewStation User G uide 30 ww w .polyc om.com Figure 1-2 5. T e chnical Suppo rt Help Scree n T o obtain T e chnical Support from the Polycom Glo bal Managem ent System, highlig ht the T echnical Support icon and pres s the SELECT button on the rem ote contr ol. A d ialog box a ppears (Figure 1-25) ask ing you to enter [...]

© Polyco m, Inc. 31 Vi ewSta tion Us er Gu ide 2 Optional Configurations This cha pter cont ains us er and adm inistr ative se tup infor mation. Except where note d, this ap plies to all View Station mo dels. User Setup The U ser Se tup scr een ( System Info > Us er Setup ) serve s as a quick con figurati on tool al lowing the ViewStati on admi[...]

Chapte r 2 Optional C onfi g urati on s Vi ewStation User G uide 32 ww w .polyc om.com • Checked : The ViewS tation mutes near si te audio fo r incomin g video c alls wh en the ViewS tation automat ically answers i ncoming v ideo ca lls. • Not Check ed: The ViewS tation sends audio to the far s ite as norm al. When the ViewS tatio n is muted, b[...]

Chapte r 2 Optional C onfi g urati on s © Polyco m, Inc. 33 Vi ewSta tion Us er Gu ide Allow Remote Monitoring: Remote mo nitoring al lows a us er to remotel y view a con ference room pr ior to a sc heduled m eeting using the V iewSt ation Web in terface. See "Using the ViewStat ion with a PC" on page 13 3. • Checked : The ViewS tat io[...]

Chapte r 2 Optional C onfi g urati on s Vi ewStation User G uide 34 ww w .polyc om.com Admin Setup The Admin Setup screen ( System Info > Admin Set up ) is us ed to access the adva nced con figurati on feature s of the ViewSt ati on. Figure 2-2. Admin Setup Screen The foll owing table l ists which ic ons are available for each ViewS tatio n mode[...]

Chapte r 2 Optional C onfi g urati on s © Polyco m, Inc. 35 Vi ewSta tion Us er Gu ide Genera l Setu p The General Set up screen ( System Info > Admin Setu p > General Setup ) is used t o access t he advanc ed confi guration features of the ViewS tation no t containe d in the User Setup screen . The General S etup screen (shown in F igure 2-[...]

Chapte r 2 Optional C onfi g urati on s Vi ewStation User G uide 36 ww w .polyc om.com Figure 2-3. Genera l Setup Screen Country: The Country fi eld of the General S etup scre en ( shown in Figu re 2-3) a llows yo u to spec ify coun try speci fic cal ling paramete rs for you r locat ion. Click the Count ry fi eld to acc ess the Country Setup screen[...]

Chapte r 2 Optional C onfi g urati on s © Polyco m, Inc. 37 Vi ewSta tion Us er Gu ide the desi red co untry . The countr y code appears with the corre sponding country . • Area Code Required: • Checked : The V iewS tat ion auto mati call y adds the area co de to the IS DN or DCP dialing prefix of c alls placed from the ViewS tation. • Not C[...]

Chapte r 2 Optional C onfi g urati on s Vi ewStation User G uide 38 ww w .polyc om.com Figure 2- 5 shows the mess age that is displa yed when th e Allow Dialing fea ture is not checked . Figure 2-5. All ow Dialing Disabled Sc reen Allow User Setup: The Allow User Setup option enab les o r disable s users fr om chan ging the Us er Setup by remo ving[...]

Chapte r 2 Optional C onfi g urati on s © Polyco m, Inc. 39 Vi ewSta tion Us er Gu ide Maximum Time in Call : The de fault time for th e maximu m time in a call is 480 mi nutes. Wh en the m aximum ti me in a ca ll is me t, the ViewS tation dis plays a yellow dia log bo x statin g that th e length of t he call h as reached the se t time and asks if[...]

Chapte r 2 Optional C onfi g urati on s Vi ewStation User G uide 40 ww w .polyc om.com •S P I D s : Sets the S ervice Prof ile IDs. S PID number s are assign ed to every terminal de vice by the ISDN pr ovider . This is generally used in Nor th America only • Audio Quality: Adjusts the a udio quality of a vide o call • Advanced Dialing: Define[...]

Chapte r 2 Optional C onfi g urati on s © Polyco m, Inc. 41 Vi ewSta tion Us er Gu ide Figu re 2- 9. I SDN Video Numb ers S cree n 1. Enter th e STD or ar ea code a nd pres s the down a rrow on the remot e contro l to conti nue to t he next line . 2. Enter th e ISDN phone number u sed for each l ine. 3. When com plete, highligh t the Save icon and[...]

Chapte r 2 Optional C onfi g urati on s Vi ewStation User G uide 42 ww w .polyc om.com Note If this pr ocess is canceled, t he ViewS t ation reboots an d the entire s etup pro cedure mus t be redon e . Figure 2-10. Auto Detect SPIDs Screen Audio Quality The A udi o Qua lity Prefer ence sc reen ( Sys tem Info > Admin Setu p > Video Network >[...]

Chapte r 2 Optional C onfi g urati on s © Polyco m, Inc. 43 Vi ewSta tion Us er Gu ide Figure 2-11 . Audio Qua lity Screen Adva nc ed Dial ing On the Adva nced Dialing screen ( System Info > Admin Setup > Video Network > IMUX > A dvanced Dialing ) you can de fine how each ISDN chann el is di aled. By defa ult, chan nels ar e dialed in [...]

Chapte r 2 Optional C onfi g urati on s Vi ewStation User G uide 44 ww w .polyc om.com Figure 2-12 . Advanc ed Dialing Scree n Dialing Speeds The Dialing Speeds screen ( System In fo > Admin Setup > Video Network > IMUX > Dialing Speeds ) specifi es the diali ng spe eds that are a vailable wh en a call is placed . Figure 2- 13. Diali ng[...]

Chapte r 2 Optional C onfi g urati on s © Polyco m, Inc. 45 Vi ewSta tion Us er Gu ide ISDN Vid eo Net work The I SDN Video Network scree n ( System Info > Admin Setup > Video Network > ISDN Video Network ) c ontains infor mation entered d uring sys tem setup . The five u ser-conf igurabl e fields ar e: Country Code: Choose the cou ntry c[...]

Chapte r 2 Optional C onfi g urati on s Vi ewStation User G uide 46 ww w .polyc om.com Call Preferen ce The Ca ll Prefere nce screen ( Sys tem Info > Admin Setu p > Video Network > Call Preference ) sho wn in Fi gur e 2- 15 de te rmin es how a video c all is ma de. The two types of calls m ade are: • ISDN Video Calls ( H.320) • LAN/Int[...]

Chapte r 2 Optional C onfi g urati on s © Polyco m, Inc. 47 Vi ewSta tion Us er Gu ide Not Checked : The E.16 4 dialin g extensi on is no t display ed whe n a video call is initiate d in H. 323 call s. Multi-Point Setup (MP Enabled View Stations) The M ulti-Point setup screen determi nes which mo de the multi-p oint featur e is used. The mode s ar[...]

Chapte r 2 Optional C onfi g urati on s Vi ewStation User G uide 48 ww w .polyc om.com IMUX (Inv er se Multip lexe r ): On the IM UX screen ( S ystem Info > Ad min Setup > Video Network > IMUX ), the four ico ns as shown in Figu re 2-17 are: • Numbers: Sets DCP video numbers • Audio Quality: Adjusts the a udio quality of a vide o call [...]

Chapte r 2 Optional C onfi g urati on s © Polyco m, Inc. 49 Vi ewSta tion Us er Gu ide Figure 2-1 8. DCP V ideo Numbers Screen 1. Enter th e STD or ar ea code a nd pres s the down a rrow on the remot e contro l to conti nue to t he next line . 2. Enter th e DCP phone number us ed for eac h line. 3. When com plete, highligh t the Save icon and pres[...]

Chapte r 2 Optional C onfi g urati on s Vi ewStation User G uide 50 ww w .polyc om.com Figure 2-19 . Audio Qua lity Screen Adva nc ed Dial ing On the Adva nced Dialing screen ( System Info > Admin Setup > Video Network > IMU X > Ad vanced Di aling ) you can de fine how each DCP channe l is dia led. By default , channels a re diale d in [...]

Chapte r 2 Optional C onfi g urati on s © Polyco m, Inc. 51 Vi ewSta tion Us er Gu ide Figure 2-20 . Advanced Di aling Screen Dialing Speeds The Dialing Speeds screen ( System In fo > Admin Setup > Video Network > IMUX > Dialing Speeds ) specifi es the diali ng spe eds that are a vailable wh en a call is placed . Figure 2- 21. Diali ng[...]

Chapte r 2 Optional C onfi g urati on s Vi ewStation User G uide 52 ww w .polyc om.com DCP Vide o N etwork The D CP Video Netw ork sc reen ( System Info > Admin Set up > Video Network > DCP Video Network ) contai ns informa tion entered d uring sys tem setup . The five u ser-conf igurabl e fields ar e: Country Code: Choose the C ountry Cod[...]

Chapte r 2 Optional C onfi g urati on s © Polyco m, Inc. 53 Vi ewSta tion Us er Gu ide Call Preferen ce The Ca ll Prefere nce screen ( Sys tem Info > Admin Setu p > Video Network > Call Preference ) sho wn in Fi gur e 2- 23 de te rmin es how a video c all is ma de. The two types of calls m ade are: • DCP Video Calls (H.320) • LAN/Inte[...]

Chapte r 2 Optional C onfi g urati on s Vi ewStation User G uide 54 ww w .polyc om.com Not Checked : The E.16 4 Dialing Extension is no t display ed whe n a video call is initiate d in H. 323 call s. Multi-Point Setup (MP En abled ViewStations only) The M ulti-Point setup screen determi nes which mo de the mult i-po int is used in. T hes e m o de s[...]

Chapte r 2 Optional C onfi g urati on s © Polyco m, Inc. 55 Vi ewSta tion Us er Gu ide Dialing Speeds The Dialing Speeds screen ( System Info > Admin Setup > Video Network > Dialin g Speeds ) spe cifies t he diali ng speeds that are availab le when a c all is pla ced. Figure 2- 25. Diali ng S peeds Sc reen Highligh t the box to the righ t[...]

Chapte r 2 Optional C onfi g urati on s Vi ewStation User G uide 56 ww w .polyc om.com ISDN Switch Pr otocol: Select the appropria te ISDN swi tch protocols . Contact the IS DN provider to determi ne the ISDN swit ch pr oto c ol. Service P rofile IDs (SPID s): The Service Profile Identifiers screen (SPIDs) appears onl y if U nited State s or Cana d[...]

Chapte r 2 Optional C onfi g urati on s © Polyco m, Inc. 57 Vi ewSta tion Us er Gu ide ViewStation H.323 wi th V .35 The Netwo rk Se tup screen (System Info > Admin Setup > Video Network) sho wn in Figur e 2-26 prov ides four icons whic h: • Sets Call P referenc es • Configur es Video Network pr eferences • Sets video Numbers • Acces[...]

Chapte r 2 Optional C onfi g urati on s Vi ewStation User G uide 58 ww w .polyc om.com Figure 2-2 7. V .35 Call Pref erence Scr een LAN/Intranet Calls (H.32 3) The LAN /Intranet Calls option shown in th e second check box in Figure 2- 27 determi nes if H.32 3 calls ar e made fr om the ViewStati on. • Checked : Enables H.323 videoc onferenc ing fo[...]

Chapte r 2 Optional C onfi g urati on s © Polyco m, Inc. 59 Vi ewSta tion Us er Gu ide • Broadc ast Mode RS-366 Dialing: • Checked : RS-366 d ialing d ials from t he ViewS tation through the DCE c onnection to the f ar end vi deoconferen ce syste m. • Not Check ed: RS- 366 diali ng is di sabled. T his opti on must be Not C h ec ked if the DC[...]

Chapte r 2 Optional C onfi g urati on s Vi ewStation User G uide 60 ww w .polyc om.com Dialing S peeds: If RS-36 6 dialing was ena bled, se lect the spe ed used when placing a call on th e Dialing Speeds screen. The default s peeds are: • 2x64 Kbps • 256 Kb ps • 384 Kb ps • 512 Kb ps • 768 Kb ps To add o r remove spe eds: • Highligh t t[...]

Chapte r 2 Optional C onfi g urati on s © Polyco m, Inc. 61 Vi ewSta tion Us er Gu ide Video Format : • Select QCI F to transm it Quarter Commo n Interchang e Format (1 76x144 res olution) • Select FCI F to transmit Full CIF (352x 288 resolut ion) Video Protoco l: Selec t a Video Standard • H.261 • H.263 Note Far-end system s which s uppor[...]

Chapte r 2 Optional C onfi g urati on s Vi ewStation User G uide 62 ww w .polyc om.com charac ters to the DC E before sending t he numb er to be d ialed. Dialing s uffixes defi ne the dial ing sp eed of the DCE equipment. This provid es the us ers with the capab ility to select a dialing speed when placing a call. Note Prefix es and suffixes are a [...]

Chapte r 2 Optional C onfi g urati on s © Polyco m, Inc. 63 Vi ewSta tion Us er Gu ide Figure 2-31. V ideo Numbers Sc reen for V .35 Advanc ed V .35 Setup The Advan ced V .35 Setup scree n (shown in Fig ure 2-32) is us ed to configur e the inp ut and outpu t signaling to and from the V .35 network interfac e module. For a comp lete te chnical desc[...]

Chapte r 2 Optional C onfi g urati on s Vi ewStation User G uide 64 ww w .polyc om.com LAN/H.323 The LAN/H. 323 screen ( Syst em In fo > Adm in S e tu p > LAN/H.323 ) is use d to con figure I P networ king for t he Vi ewStation. There ar e five user-con figurabl e screens ac cessed thr ough the LAN/H.323 screen (shown in F igure 2- 33): • L[...]

Chapte r 2 Optional C onfi g urati on s © Polyco m, Inc. 65 Vi ewSta tion Us er Gu ide Figure 2-34 . LAN & Intranet Scre en WINS R esolution : WINS resolution dete rm in es the IP addres s associ ated with a network device. • Checked : The ViewS tat ion sends requests to th e WINS server for WINS name resolution. • Not Check ed: The ViewS [...]

Chapte r 2 Optional C onfi g urati on s Vi ewStation User G uide 66 ww w .polyc om.com When this option i s selec ted, IP , DNS , Default Gatewa y , Subnet Mask, and WINS se rver addr ess fiel ds cannot b e chang ed. • Of f sel ected: When O FF is sel ected, the LAN man ager or V iewS tati on a dmin istr ator must en ter al l v alu es a s s tat i[...]

Chapte r 2 Optional C onfi g urati on s © Polyco m, Inc. 67 Vi ewSta tion Us er Gu ide The foll owing fiv e items config urable by t he user are: • Setup: Defines the H.323 na me and ext ension fo r the ViewS tation. S ee "S etup" on page 67. • Gateway: Defines the gateway speed, p refix, and s uffix used for the ViewS tatio n. See &[...]

Chapte r 2 Optional C onfi g urati on s Vi ewStation User G uide 68 ww w .polyc om.com H.323 name when calling th is system: En ter a name in the text box. Th is name is display ed on the fa r site d uring a videoc onferenc e. Use a nam e which is ea sy to re member suc h as the nam e of the co nference room. • H.323 extension (E.164) : E.164 is [...]

Chapte r 2 Optional C onfi g urati on s © Polyco m, Inc. 69 Vi ewSta tion Us er Gu ide Figure 2-38. Video Phone Screen (with IP Sele cted) Gatewa y The Gateway screen ( System Info > A dmin Set up > LAN/H.3 23 > Gateway ) is used to confi gure the gateway pr ofile in accordanc e with a spe cific g ateway used o n a LA N. The prefi x and s[...]

Chapte r 2 Optional C onfi g urati on s Vi ewStation User G uide 70 ww w .polyc om.com Figure 2-39 . Gateway Screen Note The gate way plac es calls if the b andwidth numbe r corre sponds to the corre ct line spee d. For exa mple: An in valid spee d is 255. V alid bandwi dth speeds ar e liste d on the Gateway scr een shown in Figure 2-39. The G atew[...]

Chapte r 2 Optional C onfi g urati on s © Polyco m, Inc. 71 Vi ewSta tion Us er Gu ide Figure 2 -40. Gatek eeper Sc reen Note A gatek eeper is not re quired to make IP -to-IP Int ranet ca lls. If Spe c if y or Auto is se lected, on e of three icons a ppears o n the V iewS tati on M ain Calling scre en when the ViewS tatio n is reboo ted. These ic [...]

Chapte r 2 Optional C onfi g urati on s Vi ewStation User G uide 72 ww w .polyc om.com Figure 2-4 1. ISDN and IP Dialing S peeds Screen Quality of Ser v ic e (Q oS) and Fire walls The Q uality of Service a nd Firew alls scre en ( System Info > Admin Setup > LAN/H.323 > Qo S ) shown in Figure 2-42 allows the LAN Ma nager to u se fixed or no[...]

Chapte r 2 Optional C onfi g urati on s © Polyco m, Inc. 73 Vi ewSta tion Us er Gu ide IP Prece dence: S pecifies th e prior ity given I P packages sent from the ViewStati on. Fo r IP preceden ce to work, all routers on the net work MUST be config ured to allo w IP prec edence. System is behind a NAT: This optio n instruct s the Vie wStatio n to u[...]

Chapte r 2 Optional C onfi g urati on s Vi ewStation User G uide 74 ww w .polyc om.com • The syst em is activ e (powered on) after a long period of inactiv ity . • Authentic ation fail ure: An att empt has bee n made to log i n as an adminis trator with the wrong pas sword. • Authen tication succes s: The Adminis trator h as logged in succes [...]

Chapte r 2 Optional C onfi g urati on s © Polyco m, Inc. 75 Vi ewSta tion Us er Gu ide Globa l Ad dress The Globa l Address Book (GAB) scr een, ( System Info > Admi n Setup > LAN/H.323 > Global Address ) shown in F igures 2- 44, 2-45, and 2-46) m ust be co nfigured to use the Polyco m Globa l Managemen t System  software. The numbe r o[...]

Chapte r 2 Optional C onfi g urati on s Vi ewStation User G uide 76 ww w .polyc om.com Figure 2- 44. Globa l Address Screen (ViewS ta ti o n H. 32 3 ) The Globa l Addres s Screen for the ViewS t ation H.3 23 with ISDN or DCP (shown i n Figure 2-45) ha s six i cons. •S e r v e r : The Se rver s creen is u sed to spe cify the IP address of the Gl o[...]

Chapte r 2 Optional C onfi g urati on s © Polyco m, Inc. 77 Vi ewSta tion Us er Gu ide Figure 2-45. G lobal Address Scre en (V iewSt ations with ISDN and DCP) The Globa l Address screen for the ViewS tation H.323 wi th V . 35 network interfac e module (s hown in Figure 2- 46) has fi ve icon s. •S e r v e r : The Se rver s creen is u sed to spe c[...]

Chapte r 2 Optional C onfi g urati on s Vi ewStation User G uide 78 ww w .polyc om.com Figure 2 -46. Globa l Addre ss for V iewS tation V .35 Serv er The Global Addres s Se rver screen ( System Info > Admin Setup > LAN/H.323 > Global Addre ss > Serv er ) is used to s pecify the IP address of the GAB server. Figure 2-47. Glob al Address [...]

Chapte r 2 Optional C onfi g urati on s © Polyco m, Inc. 79 Vi ewSta tion Us er Gu ide Serve r Passwor d: Ent er the G AB server password , if requ ired. Display Glo bal Addres ses: • Checked : The glo bal addr esses appe ar in the ViewS tatio n address book. • Not Check ed: Only ad dresse s ente red manua lly ar e dis pla yed i n t he Vi ewS [...]

Chapte r 2 Optional C onfi g urati on s Vi ewStation User G uide 80 ww w .polyc om.com Figure 2 -48. GAB Preference s Screen ViewStation H.323 Show Addresses in Address Book: • ISDN Vi deo Calls (H.320) • Checked: Displa ys g lobal ISDN video nu mbers i n the Gl obal Addres s Book. • Not Checked: O nly local ISDN number s appear i n the Gl ob[...]

Chapte r 2 Optional C onfi g urati on s © Polyco m, Inc. 81 Vi ewSta tion Us er Gu ide Figure 2 -49. GAB Preference s Screen f or Vie w S t ation H.3 23 Private NET The Pri vate Net f eature ( System Info > Admin Set up > LAN/H.323 > Gl obal Addre ss > Priv ate Net ) is not a vailable at thi s time. This feature wi ll be avai lable in [...]

Chapte r 2 Optional C onfi g urati on s Vi ewStation User G uide 82 ww w .polyc om.com Figure 2-5 0. Dialing Rule s 1 Screen ViewS tat ion numb er(s) a re autom atically norma lized fo r the ad dress books of other ViewS tations. G lobal di aling takes int o accoun t the numbers , area code s (or cit y codes ), country codes, a nd internat ion al d[...]

Chapte r 2 Optional C onfi g urati on s © Polyco m, Inc. 83 Vi ewSta tion Us er Gu ide Number of Digits in Extension: Set the number of d igits in the dialing extensi on. This us ually a pplie s to system s that are connecte d to a P BX. International Dialing Prefix: Enter the pre fix requ ired to plac e internat ional calls . This pre fix is auto[...]

Chapte r 2 Optional C onfi g urati on s Vi ewStation User G uide 84 ww w .polyc om.com Figure 2-5 1. Dialing Rule s 2 Screen If the pri vate netwo rk requir es a dia l prefix to access certain area codes (or city c odes), set the se prefixes o n this screen. Thi s prefix is dia led befor e the a rea co de. For examp le, some sites r equire a 9 befo[...]

Chapte r 2 Optional C onfi g urati on s © Polyco m, Inc. 85 Vi ewSta tion Us er Gu ide Figure 2- 52. Globa l Manageme nt Screen GMS Setup The Globa l Management screen ( System Info > Admin Setup > LAN/H.323 > Global Management > GMS Setup ) shown in Figu re 2-53 is used to con figure the Global Managemen t optio ns. These option s are[...]

Chapte r 2 Optional C onfi g urati on s Vi ewStation User G uide 86 ww w .polyc om.com Figure 2- 53. Globa l Manageme nt Screen For priv acy reas ons, the Allow Remote Monitoring option can only be e nabled or disabled from the V iewSta tion. Vie wStation users with a LAN or priva te network may wish to consi der wheth er this featu re should be en[...]

Chapte r 2 Optional C onfi g urati on s © Polyco m, Inc. 87 Vi ewSta tion Us er Gu ide Validate Account Number: This feat ure appears wh en the Require Account Number to Dial option is chec ked. When t his is check ed, the Vi ewStation v alidates u ser accou nt numb ers against a n accoun t numbe r profile as signed by the GMS admin istrator. Sele[...]

Chapte r 2 Optional C onfi g urati on s Vi ewStation User G uide 88 ww w .polyc om.com • ShowSt ation IP Checke d : Enter the IP addre ss of the ShowS tation IP . • Off Checke d: Data Conferen cing is disabled. Figure 2-55. Da ta C onferen ce Scree n Note T .120/NetM eeting is not avai lable in H.323 ca lls. Te l e p h o n e & A u d i o The[...]

Chapte r 2 Optional C onfi g urati on s © Polyco m, Inc. 89 Vi ewSta tion Us er Gu ide • Not chec ked: The ViewS tation sends near s ite audio t o the far site whe n a call is automatic ally answ ered. Sound Effe cts Volume: Highlight the Sound Effect s Volume field and press the VOLUME UP and DOW N keys on t he remote control to select the audi[...]

Chapte r 2 Optional C onfi g urati on s Vi ewStation User G uide 90 ww w .polyc om.com Figure 2-57 . Audio Qual ity Screen (Default Setting Shown) Acoustic Plus 716: • Checked : Polyco m’ s Acoustic P lus  audio techno logy provid es low bi t rate w ide b and audi o (7 K Hz/16Kb) qualit y withou t compro mising vid eo qualit y . • Not chec[...]

Chapte r 2 Optional C onfi g urati on s © Polyco m, Inc. 91 Vi ewSta tion Us er Gu ide • Not Check ed: The sna pshot or sl ide stays o n scre en until the near or far site user presses the SNAPSH OT bu tton on the remot e control to return to live v ideo. Note Both sites must have d isabl ed Snapshot T imeout for this feature to work. If o ne si[...]

Chapte r 2 Optional C onfi g urati on s Vi ewStation User G uide 92 ww w .polyc om.com • Off: The PiP is not display ed. Far Control of Near Camera: The Far Control of Near Camer a allows a user on the far sit e to contr ol the c amera by pr essing the FAR button o n the remote c ontrol. • Checked : The far site may control the camera on the ne[...]

Chapte r 2 Optional C onfi g urati on s © Polyco m, Inc. 93 Vi ewSta tion Us er Gu ide has been chang ed to preven t ambig uous or acciden tal camera sele ction. A cha nge to y our ro om contr oller software is requ ired. Security The Security screen ( System Info > Ad min Setup > Security ) shown in Figur e 2-59 is used to set t he ViewSt a[...]

Chapte r 2 Optional C onfi g urati on s Vi ewStation User G uide 94 ww w .polyc om.com • Us e Meet ing Pass word: The ViewS tation uses the password (if any) prev iously entered in the U ser Se tup screen ( System In fo > User S etup ) a nd appe ars in t he meetin g password fie ld in the Security scree n ( System Info > Admin Setup > Se[...]

Chapte r 2 Optional C onfi g urati on s © Polyco m, Inc. 95 Vi ewSta tion Us er Gu ide Fig ure 2 -61 . Cryp to R esy nc Pu lse Sc re e n On this screen you c an enabl e cry pto resy nc, set the time between pulses (i n seconds ), and se t the pulse wi dth (in millisec onds). If the ViewS tation is in a c all, and it loses H.32 0 synch ronizatio n,[...]

Chapte r 2 Optional C onfi g urati on s Vi ewStation User G uide 96 ww w .polyc om.com • ISDN V er sion (ISDN confi gured ViewS tat ions only) • ISDN Regio n (Non-USA ISDN co nfigured ViewS tations only) • ISDN Switch P rotocol s (ISDN configur ed Vi ewS t ations only) Hardwar e Information The Hardwa re s creen provi des the fo llowing info [...]

© Polycom, Inc., 2001 97 ViewStation User G uide 3 Using the ViewStation This cha pter desc ribes how to use Vi ewStation functions . Placing and Answering Calls This sec tion des cribes how to place and answer c alls usin g the ViewStati on. Main Calling Screen When the ViewStation is power ed ON, the Main Call ing screen is display ed. T he M ai[...]

Chapte r 3 Using t h e Vi ew Statio n Vi ewStation User G uide 98 ww w .polyc om.com ViewSt ation Network Line Ind icator s The ViewS tation checks the configur ation of the networ k lines every time the ViewSt ation is pow ered on or restarted. Thi s proces s of checki ng the netwo rk lin es norma lly takes less tha n one m inute. Figure 3-2. View[...]

Chapte r 3 Using t h e Vi ew Statio n © Polycom, Inc., 2001 99 ViewStation User G uide • A yellow bo x icon indi cates that the ViewS tation is checki ng the ISD N line. • A green up arro w icon in dicates network con nection. When th e ViewS tation veri fies each line connec tion, the ye llow bo x icon tur ns to a g reen up arr ow . After a f[...]

Chapte r 3 Using t h e Vi ew Statio n Vi ewStation User Guid e 100 www .poly com. com • Placin g a Video Call F rom the Web lnter face, on page 104. • Placin g a Video Call Using the Address B ook, on page 1 1 1. Placing a Vide o Call Manua lly To manua lly pla ce a vid eo call: 1. From the Main Calling scr een, use the ARROW buttons on the rem[...]

Chapte r 3 Using t h e Vi ew Statio n © Polycom, Inc., 2001 101 V iewStation User G uide To clear all info rmation in th e address field: • Use the ARR OW button s on the remot e control to selec t the CLEAR butt on. • Press the SELECT button on t he remote control . Call Progress Indictors: The gray call progress ind icators on the lower left[...]

Chapte r 3 Using t h e Vi ew Statio n Vi ewStation User Guid e 102 www .poly com. com The C all Hangup Choices screen is displa yed. Figure 3-5. Ca ll Hangup Choices Screen Note Figure 3 -5 shows call ha ngup optio ns for ViewS tations withou t multi-poi nt enabled software. • Multi-p oint enabl ed ViewS tation s have a n addition al option to pl[...]

Chapte r 3 Using t h e Vi ew Statio n © Polycom, Inc., 2001 103 V iewStation User G uide T o place a speed dia l call: 1. From the M ain Menu , use th e ARROW butt ons on the remote control to select the Address Book icon. The Speed Dial screen (Figure 3-6) is dis played w hen the SE LECT butt on is presse d. Figure 3-6. Spee d Dial Screen 2. The [...]

Chapte r 3 Using t h e Vi ew Statio n Vi ewStation User Guid e 104 www .poly com. com 1. Press th e * button on the remo te control to ju mp to the Address Book screen. 2. On the Address Book screen, s elect the ap propriate entry . 3. Press th e SELECT b utton on the remote contr ol. Placing a Vide o Call From the Web lnterface Placin g a call fro[...]

Chapte r 3 Using t h e Vi ew Statio n © Polycom, Inc., 2001 105 V iewStation User G uide 2. Highligh t the Address Book icon on th e Speed Dial screen and press th e SELECT butt on again . The Address Book screen is display ed. Figure 3 -7. Addres s Book Screen 3. T o display the Add/Cha nge Entry scree n, sele ct th e New icon and pres s the SELE[...]

Chapte r 3 Using t h e Vi ew Statio n Vi ewStation User Guid e 106 www .poly com. com 4. For ViewS tatio ns with mu lti-poi nt: Highli ght the New icon an d press the SELE CT button on th e remote c ontrol. The New Address Book Entry screen app ears (Figu re 3-9.) Figure 3-9 . New Address Book Entry Sc reen for V iewS t a tions with MP 5. If this n[...]

Chapte r 3 Using t h e Vi ew Statio n © Polycom, Inc., 2001 107 V iewStation User G uide Figure 3-10 . Multi- Site Meeting Screen 9. The yello w highlig ht box automatic ally ap pears in the Name fi eld. A na me must be ente red bef ore any additi onal i nformat ion can be entered. Use the A RROW buttons on the remote control to move to a letter o[...]

Chapte r 3 Using t h e Vi ew Statio n Vi ewStation User Guid e 108 www .poly com. com 2. Select t he Address Book icon on the Speed Dial sc reen and press th e SELECT butt on again . The Address Book screen is display ed. 3. Using the ARROW b uttons on th e remote control , select the address book en try to be ch anged. 4. Use the LE FT ARROW butto[...]

Chapte r 3 Using t h e Vi ew Statio n © Polycom, Inc., 2001 109 V iewStation User G uide 2. Select t he Address Book icon on the Speed Dial sc reen and press th e SELECT butt on again . The Address Book screen is display ed. 3. Using the ARROW b uttons on th e remote control , select the address book en try to be del eted. 4. Use the LEFT A RROW b[...]

Chapte r 3 Using t h e Vi ew Statio n Vi ewStation User Guid e 110 www .poly com. com Using the Glob al Address Book You can access the Gl obal Addr ess Book ( GAB) if your organiz ation uses Poly com's Glo bal Mana gement Syst em  (GMS) software and the ViewStati on is se t to subs cribe to the GAB server. T he GAB provid es ViewStati on u[...]

Chapte r 3 Using t h e Vi ew Statio n © Polycom, Inc., 2001 111 V iewStation User G uide Creating a multi-po int address b ook entry: 1. From the M ain Menu , highlig ht the Address Book ic on and press the SELE CT button on the remote c ontrol. The Spe ed Dial scr een is di splaye d. 2. Highligh t the Address Book icon on th e Speed Dial screen a[...]

Chapte r 3 Using t h e Vi ew Statio n Vi ewStation User Guid e 112 www .poly com. com Figure 3-13. Address Book Screen 3. On the Address Book scr een, sele ct the entr y to be d ialed using the remote con trol. T o easily acce ss th e address book e ntries, sele ct the l etter ( and number) on the remot e control t hat corresp onds to the fi rst le[...]

Chapte r 3 Using t h e Vi ew Statio n © Polycom, Inc., 2001 113 V iewStation User G uide Placing T elephone Calls with the ViewStation In countr ies that use the Nor th Am erican PO TS sta ndard, conn ect an analog teleph one line t o the back of the Vi ewStation. With a P OTS line , you can use the V iewStatio n to: • Make an a udio te lephone [...]

Chapte r 3 Using t h e Vi ew Statio n Vi ewStation User Guid e 114 www .poly com. com T o delete the rig ht-most digit , press the LE FT ARROW butt on on the remot e c ontro l. T o clear all informa tion in th e number field, us e the ARRO W buttons on the remo te control a nd selec t the CLEA R button. 3. T o place the c all, press th e CALL • H[...]

Chapte r 3 Using t h e Vi ew Statio n © Polycom, Inc., 2001 115 V iewStation User G uide Y ou c an place multi- point cal ls manually by adding si tes to the video call. Y ou can al so cre ate multi- point ad dress b ook entr ies, whic h contain sev eral singl e address bo ok entri es combi ned together . With a mult i-point addr ess bo ok entry ,[...]

Chapte r 3 Using t h e Vi ew Statio n Vi ewStation User Guid e 116 www .poly com. com Figure 3-15. Address Book Screen 3. On the Address Book screen , use t he up and d own arrow buttons on th e remote con trol to sel ect the multi -point entr y you want to call . Press the SE LECT button on the remote cont rol to place the c all. The ViewS t ation[...]

Chapte r 3 Using t h e Vi ew Statio n © Polycom, Inc., 2001 117 V iewStation User G uide 2. Select t he Add Speakerphone icon and press the SELECT button on the rem ote. The T elephone sc reen is displa yed. Figure 3-1 6. T e lephone Scree n 3. Use the nu meric key pad on the re mote control to enter the telephone number o f the new party . Press [...]

Chapte r 3 Using t h e Vi ew Statio n Vi ewStation User Guid e 118 www .poly com. com Figure 3-17. Ca ll Hangup Choic es Screen Multi-Point Viewi ng Modes You can sele ct four d ifferent vi ewing mode s for th e multi ple sit es in a mult i-point call: • Automatic (Auto) • Discuss ion • Presen tation • Full Scre en The defa ult viewi ng mod[...]

Chapte r 3 Using t h e Vi ew Statio n © Polycom, Inc., 2001 119 V iewStation User G uide Discussion : In Discussio n mode, all of the sites i n the video call ca n see ever yone in the call at the sa me time. This feature is sometimes referred t o as Contin uous P resence . I f usin g one televis ion moni tor with the ViewS t ation, when the ca ll[...]

Chapte r 3 Using t h e Vi ew Statio n Vi ewStation User Guid e 120 www .poly com. com Any si te in t he call can acc ess and use cha ir contro l. Howev er , on ly one site can have ch air contr ol at a time. The site mus t release chair control before a nother si te can ac quire i t. T o use cha ir control, y ou must fi rst be participatin g in a m[...]

Chapte r 3 Using t h e Vi ew Statio n © Polycom, Inc., 2001 121 V iewStation User G uide Acquire chair: Enables chai r control for your s ite. The oth er sites in the vi deo call ca nnot acquir e the chair until yo u release it. If your site ha s chair contro l, a smal l gav el is di splayed in chair con trol mode. If you try to a cquire chair c o[...]

Chapte r 3 Using t h e Vi ew Statio n Vi ewStation User Guid e 122 www .poly com. com Once the sy stems hav e been confi gured, the fol lowing featu res are availab le on the ViewS tation: Starting a W ebcast Figure 3-19 . Main ViewS tation M enu with S treamS tation Ic on 1. From the m ain me nu using the ViewS tation remote cont rol, sele ct t he[...]

Chapte r 3 Using t h e Vi ew Statio n © Polycom, Inc., 2001 123 V iewStation User G uide To view a Web cast from a computer, refer to th e “Viewing a Webcas t” secti on lo cated o n the P olycom Strea mStation we bsite (http://stre amstation.po lycom.com /documenta tion/.) Figure 3-21. Stream ing Call Screen 3. The S treamin g Call sc reen ha [...]

Chapte r 3 Using t h e Vi ew Statio n Vi ewStation User Guid e 124 www .poly com. com Figure 3-22. Vie wSt ation Main Me nu with S treamSt ation 2. Select t he St op St re am i ng icon. Once the st ream ing ha s stopp ed, all Webcast viewers are notified th at the m eeting has ended. Figure 3-2 3. Call T ype Screen When in a Call. Displayi ng ChatB[...]

Chapte r 3 Using t h e Vi ew Statio n © Polycom, Inc., 2001 125 V iewStation User G uide ViewStati on monito r. The con ference room users c an resp ond to quest ions and co mments by talking in to the ViewS tation mic rophone pod. Respo nses ca n be he ard by str eaming pa rticip ants. Note ChatBa ck messa ges only appear o n the ViewS tatio n mo[...]

Chapte r 3 Using t h e Vi ew Statio n Vi ewStation User Guid e 126 www .poly com. com Figure 3-24 . Camera Near Icon During a call, the camera at the far site may be adjusted only if t he far site has its Far Control of Near Camera o ption enab led. Othe r sites c an contr ol the ca mera on you r ViewS tation if this o ption is enabled. F or more i[...]

Chapte r 3 Using t h e Vi ew Statio n © Polycom, Inc., 2001 127 V iewStation User G uide on. For more inform ation about selecting a p rimary camera, see “Video /Cam era ” on page 90 . Pan, Tilt, and Zoo m for the V iew S tation Cam er a T o adjust th e pan or tilt of a c amera, use the ARROW bu ttons on the remote cont rol. • T o pan to the[...]

Chapte r 3 Using t h e Vi ew Statio n Vi ewStation User Guid e 128 www .poly com. com The foll owing table a pplies to camera pr esets: T o clear all of the pres ets, press the # key on th e remo te contro l. 4. Press a NU MBER b utton on the remote cont rol to as sign tha t preset butto n. T o select a camera preset: 1. Use the NE AR or F A R butt[...]

Chapte r 3 Using t h e Vi ew Statio n © Polycom, Inc., 2001 129 V iewStation User G uide Pressing AUTO cycles through V oice Tracking, Pr esets, and Off. Adjusti ng Sound The volume of the ViewS tation is related to the volume of the television mo nitor. For best results : 1. Set the v olume on the telev ision mon itor to ha lf its maxi mum volu m[...]

Chapte r 3 Using t h e Vi ew Statio n Vi ewStation User Guid e 130 www .poly com. com 4. The ViewS tation dis plays t he camera’s cu rrent view , fu ll screen , on the televis ion monito r . 5. Press the S NAPSHO T button on th e remote contr ol again. The image is sent to a ll of the fa r sites in the call . Snapsh ot Timeout By defau lt, snapsh[...]

Chapte r 3 Using t h e Vi ew Statio n © Polycom, Inc., 2001 131 V iewStation User G uide To use a documen t camera with the V iewStation : 1. Press t he NEA R button twic e on the r emote co ntrol. 2. Use the ARROW bu ttons to sele ct the Document Came ra icon on t he scre en. To swit ch displ ay from the docum ent camer a to the ma in camera , pr[...]

Chapte r 3 Using t h e Vi ew Statio n Vi ewStation User Guid e 132 www .poly com. com[...]

© Polyco m, In c. 133 V iewSt atio n User Guide 4 Using the ViewStation with a PC This chapt er descri bes how to use a PC with a ViewS tatio n and the variou s tasks yo u can per form from t he PC. The ViewS tation is equipped with an emb edded W eb server that allows th e PC user to acce ss View Station fe atures su ch as: • Select a Presen ta[...]

Chapte r 4 Using th e View St ati on with a PC Vi ewStation User Guid e 134 www .poly com. com Figure 4-1 . Three Uni que Vie wSt ation-to-PC Configura tions Figure 4- 1 illus trates the th ree ways to conne ct a P C to a V iewS tati on. Figure 4- 1- a connec ts the PC to a blue RJ-45 port on th e ViewS tation. The ViewSt ation is con nected from o[...]

Chapte r 4 Using th e View St ati on with a PC © Polyco m, In c. 135 V iewSt atio n User Guide PC Network Properties The foll owing ste ps are speci fic to eac h common ly used Microsoft Windows ™ Operati ng Syst em: For Windows 95 and 98 : a. Right -clic k the Network Neighborhood icon, an d then right -clic k Pr opert ies . b. When the Network[...]

Chapte r 4 Using th e View St ati on with a PC Vi ewStation User Guid e 136 www .poly com. com d. In the I nternet Pr otocol (TCP/IP) Proper ties window , make sure the OBT AIN AN IP A DDRESS AUTOMA TICALL Y butto n is sel ected. Then click OK . Note The ViewS t ation must be powere d on when conne cting the PC to th e LAN via the ViewS tation. Fig[...]

Chapte r 4 Using th e View St ati on with a PC © Polyco m, In c. 137 V iewSt atio n User Guide This con figurati on is NOT recomme nded when c onnectin g to an Ethernet LAN in whi ch an ex ternal DHCP s erver is used. 1. Connect th e orange-ti pped RJ-45 c able connec tor to the orange RJ-45 port on the ViewS tation. 2. Connect th e opposit e end [...]

Chapte r 4 Using th e View St ati on with a PC Vi ewStation User Guid e 138 www .poly com. com Figure 4-3. PC TCP/IP Network Screen 2. The Primary Network Logon a s show n in F igur e 4- 3: Select Windows Logon , o t he rwis e the V iewS tati on does not a ssign a n IP addr ess to the PC. Note Individual network configurati ons may v ary with the t[...]

Chapte r 4 Using th e View St ati on with a PC © Polyco m, In c. 139 V iewSt atio n User Guide Figure 4-4 . TCP/IP Prope rties Screen 5. Restart your P C and laun ch Inter net Explor er . Using the ViewStation W eb Interface All View Station models co me with an embed ded Web inter face that offers th e following o ptions to ViewStati on users: ?[...]

Chapte r 4 Using th e View St ati on with a PC Vi ewStation User Guid e 140 www .poly com. com Figu re 4- 5. Se le ct a Pr esen tation Scr ee n T o presen t a slide to a ViewS tation, c omplete th e followi ng steps: On t he P C: Launch In ternet Ex plorer 4.0 /5.0 or Netscape 4.5 or highe r . Note Ensur e the browser is confi gured to a ccept co o[...]

Chapte r 4 Using th e View St ati on with a PC © Polyco m, In c. 141 V iewSt atio n User Guide Figure 4-6. pcPresent Screen 4. Enter a name and password i f one has been es tablished fo r the videoc onferenc e. Note If the sec urity level on the Inte rnet browse r is set too hi gh, you cann ot bypass the password. If this occur s, chang e the secu[...]

Chapte r 4 Using th e View St ati on with a PC Vi ewStation User Guid e 142 www .poly com. com Figure 4 -7. Op en Presen t ation Scre en 6. Select a presen tation file and click on the pcPr esent but ton. A window appears in dicat ing that y our slide s are being conver ted to thum bnail sketc hes. On ce this is complete , the thumb nails are load [...]

Chapte r 4 Using th e View St ati on with a PC © Polyco m, In c. 143 V iewSt atio n User Guide lost. The slide s remain i n the ViewS tation a s long as th ey are activ e on the ViewS tation Web in terface. Note The ViewS tation can load up to eigh t presentations in memory . On t h e Vi e w Sta t io n : 1. Press the SLIDES b utton on the remot e [...]

Chapte r 4 Using th e View St ati on with a PC Vi ewStation User Guid e 144 www .poly com. com The Loading Sides screen shown in Figure 4-10 appears when a presentatio n selec tion has b een mad e. 3. A thum bnail of each sl ide pro vides the p resente r with a preview of all the slides simultaneou sly . T o view a slide, highligh t a slide and pre[...]

Chapte r 4 Using th e View St ati on with a PC © Polyco m, In c. 145 V iewSt atio n User Guide 4. Use the A RROW butto ns on the rem ote contr ol to move backward a nd forw ard throug h a presenta tion. Use the follow ing table to navi gate the pr esentation m enu for th e ViewS tation: Sending Snapshots to the ViewStation ViewStati ons with an ad[...]

Chapte r 4 Using th e View St ati on with a PC Vi ewStation User Guid e 146 www .poly com. com 5. W a it for the brows er to connec t to the ViewS tatio n as indicate d in the lower le ft hand bro wser status bar . 6. The snapshot i mages ap pear as they are taken fro m the V iewS tati on. Clos ed C ap tion Closed Ca ption is a Polycom proprie tary[...]

Chapte r 4 Using th e View St ati on with a PC © Polyco m, In c. 147 V iewSt atio n User Guide Usage Inf ormati o n an d Re strictio n s About Clos ed Caption The foll owing li sts some usage infor matio n and restr ictions ab out Closed Ca ption: • Closed Ca ption wor ks in a cal l for li ve closed captioni ng. • Closed Ca ption wor ks out of[...]

Chapte r 4 Using th e View St ati on with a PC Vi ewStation User Guid e 148 www .poly com. com 6. Once a password i s entered in the dialog box, c lick OK to go to the How to St art a NetMeeting Ca ll W eb p age . Fol low the on-scre en instr uctions. Note T o locate the IP add ress of the PC, s tart NetMeetin g on the PC and select HELP > About[...]

Chapte r 4 Using th e View St ati on with a PC © Polyco m, In c. 149 V iewSt atio n User Guide NetMeeti ng Applic ati on Shar ing To use NetMeeting applicat ion sharin g, file tr ansfer, and whiteboar ding, a PC m ust be conn ected to yo ur ViewS tation direc tly or via the LAN. NetM eeting data is tra nsmitted via the H.3 23 IP network. The band [...]

Chapte r 4 Using th e View St ati on with a PC Vi ewStation User Guid e 150 www .poly com. com 2. Enter the IP address o f the ViewS tatio n. The ViewS t ation Web inte rface We lc om e page appear s on the Web browser fo r the ViewS tation. 3. Click on the System Information a nd Management icon. The System Inf ormation Web page appear s. Figure 4[...]

Chapte r 4 Using th e View St ati on with a PC © Polyco m, In c. 151 V iewSt atio n User Guide Figure 4-1 5. Place a Call from the W eb Interfa ce Screen There are two ways to place a c all from the scr een shown in F igure 4-15: • From the Lo cal Addr ess Bo ok • Manual Di al From the Local Address Book: Address en tries a dded to the ViewS t[...]

Chapte r 4 Using th e View St ati on with a PC Vi ewStation User Guid e 152 www .poly com. com Figure 4-16 . Placing a Call • When a c all is e stablished, the far site appears in the right mo nitor im age as shown in Figu re 4-17 . Figure 4-17 . In Video Conferen ce Call Near Site Far Site[...]

Chapte r 4 Using th e View St ati on with a PC © Polyco m, In c. 153 V iewSt atio n User Guide Manual Dial: To place a video ca ll manua lly, cl ick on th e Manual Dial tab on the top o f the brows er screen. 1. Cho ose the me thod of cal l type: • For H.323 c alls: En ter the IP o r DNS addres s of the far s ite in the V i deo A text area . Fig[...]

Chapte r 4 Using th e View St ati on with a PC Vi ewStation User Guid e 154 www .poly com. com Note Some ic ons and a ssocia ted scr eens onl y apply to ViewS tations with op tional co nfigurat ions. The fo llowing table lists icon s comm on to all ViewS tation m odels . Web Interface Icon V iewSt ation Counterp art Admin Setup System Inf o > Ad[...]

Chapte r 4 Using th e View St ati on with a PC © Polyco m, In c. 155 V iewSt atio n User Guide LAN & Intran et Setup System Info > Admin S etup > LAN/H.323 > L an & Intran et Data Conferen ce System Info > Admin S etup > Dat a Confere nce T elepho ne & Audio System Info > Admin S etup > Phone/Audio Video & Came[...]

Chapte r 4 Using th e View St ati on with a PC Vi ewStation User Guid e 156 www .poly com. com Software System Info > Admin S etup > Sof tware/ Hard w are > Software Hardware System Info > Admin S etup > Sof tware / Hardwa re > Hardware Options System Info > Admin S etup > Sof tware / Hardwa re > System Op tions Diagnos t[...]

Chapte r 4 Using th e View St ati on with a PC © Polyco m, In c. 157 V iewSt atio n User Guide Network S tatistics System Info > Diagnostics > Network Stat s Adva nced S tatistics System Info > Diagnostics > Advanced St ats Color Bar System Info > Diagnostics > Color Bar Audio T on e System Info > Diagnostics > Audio > G[...]

Chapte r 4 Using th e View St ati on with a PC Vi ewStation User Guid e 158 www .poly com. com Far End Loop This featur e is only available when performin g a Far End Loop in a call. Near E nd Loop System Info > Diagnostics > Near End Loop Remote Cont rol The Remote Control icon is a virtual remote control for the ViewS tation. Us e the virtu[...]

Chapte r 4 Using th e View St ati on with a PC © Polyco m, In c. 159 V iewSt atio n User Guide Send M essage From th e System Diagnost ics Web pa ge, click on the Send Message icon to send a message to a ViewSta tion. The text mess age may b e up to 1 00 charac ters in length. Wh en the Send a Mes sage We b page appears , type in your mes sage and[...]

Chapte r 4 Using th e View St ati on with a PC Vi ewStation User Guid e 160 www .poly com. com Audio Q uality System Info > Admin S etup > Vide o Network > IMUX > Audio Quality BRI / DCP ViewS tations Only Dialin g S pee ds System Info > Admin S etup > Vide o Network > IMUX > Dialing Speeds or System Info > Admin S etup &[...]

Chapte r 4 Using th e View St ati on with a PC © Polyco m, In c. 161 V iewSt atio n User Guide V .3 5 Setup System Info > Admin S etup > Vide o Network > Advanced V .35 S etup V i ewS tati ons with V .35 Onl y Advanc ed Dia ling System Info > Admin S etup > Vide o Network > IMUX > Advanced Dial ing DCP , ISDN , and V .35 Vi ew[...]

Chapte r 4 Using th e View St ati on with a PC Vi ewStation User Guid e 162 www .poly com. com H.323 System Info > Admin S etup > LAN/H.323 > H.3 23 Global Ma nageme nt System Setup System Info > Admin S etup > Global Management Globa l Address Book System Info > Admin S etup > Global Address > Global Address Serv er System [...]

Chapte r 4 Using th e View St ati on with a PC © Polyco m, In c. 163 V iewSt atio n User Guide Preferenc es System Info > Admin S etup > Global Address > Global Address > Prefer ences Private Numbers System Info > Admin S etup > Global Address > Global Address > Private NET Gateway Numbe r System Info > Admin S etup >[...]

Chapte r 4 Using th e View St ati on with a PC Vi ewStation User Guid e 164 www .poly com. com Dialin g Rules 2 System Info > Admin S etup > Global Address > Global Address > Dial ing Rules 2 Info 1 System Info > Admin S etup > Global Management > Info 1 SNMP System Info > Admin S etup > LAN/H.323 > S NMP Hom e Click o[...]

Chapte r 4 Using th e View St ati on with a PC © Polyco m, In c. 165 V iewSt atio n User Guide ViewStation Softw ar e Downgrading Software ViewStati ons oper ating on versio n 7.0+ so ftware ca n downgra de to software version 5.5. This may be done to al low a ViewStation with older so ftware with commu nicate to anot her ViewS tation. Upgr ading [...]

Chapte r 4 Using th e View St ati on with a PC Vi ewStation User Guid e 166 www .poly com. com 3. On the site sen ding the software, sele ct System Info > Admin Setup > Sof tware/Har dware > Sof tware Up da te to access the Software Update screen. 4. Highligh t the Star t i con and pres s the SE LECT button on t he remote cont rol. 5. Ente[...]

Chapte r 4 Using th e View St ati on with a PC © Polyco m, In c. 167 V iewSt atio n User Guide Figure 4-19. Sof tware Up date Screen 4. Click on the SOFTUPDA TE but ton. The IP Addr ess dial og box appears . 5. Enter the IP A ddress of the ViewS tation you want to updat e and an adminis trat or password, if one is requir ed. Cli ck OK . A System I[...]

Chapte r 4 Using th e View St ati on with a PC Vi ewStation User Guid e 168 www .poly com. com Figure 4-20 . System Information Dia log Box 6. Cli ck on the CO NTINUE button to start the update p rocess. During th e update, c omplete th e followi ng: a. Print a nd read the Rea d Me First fi le. b. Period ically lo ok at the p rogres s of the up dat[...]

Chapte r 4 Using th e View St ati on with a PC © Polyco m, In c. 169 V iewSt atio n User Guide Installing Visual Concert PC is easy and can b e done in one of two ways: 1. Insert th e Visual Concert P C card i nto your P C or lapto p’s PCMCIA s lot. The P C automati cally l oads the Visual Concer t PC so ftware. 2. Connect th e ViewS tation to t[...]

Chapte r 4 Using th e View St ati on with a PC Vi ewStation User Guid e 170 www .poly com. com[...]

© Polyco m, In c. 171 V iewSt atio n User Guide 5 System Information and Diagnostics This ch apter d escribes the ViewS tation Sy stem I nformatio n and Diagnosti c functions . System Information The Syst em Inform atio n screen (sho wn in Fig ure 5-1) c ontains k ey informat ion ab out the Vie wStation. Figure 5-1. Sy stem In formation Screen On [...]

Chapter 5 System Infor m ati on and Dia gno sti c s Vi ewStation User Guid e 172 www .poly com. com The ISD N numbe rs are s et in System Info > Admin Setup > Video Net work > IMUX > Numbers for the ViewS tation H.323 with Quad BR I or Avaya DCP . OR For t he Vi ewS t ation 1 28: System Info > Admin Setup > Vide o Network > ISD[...]

Chapter 5 System Infor m ati on and Dia gno sti c s © Polyco m, In c. 173 V iewSt atio n User Guide • Adva nced S tatistics. se e page 173 • Call S tatus, see page 1 73 • Color Bar , see page 174 • Audio, see page 174 • Near End Loop, see p age 174 • Far En d Loop (in H. 320 ca ll only), see page 1 74 • Reset System, see page 175 Fig[...]

Chapter 5 System Infor m ati on and Dia gno sti c s Vi ewStation User Guid e 174 www .poly com. com Colo r Bar The C olor Ba r screen is used to tes t the color setti ng on the televisio n monitor. Highl ight the V iew Color Bars icon and pr ess the SELECT bu tton on the remo te control. Color ba rs appear full scr een. Use the c ontrols on the tel[...]

Chapter 5 System Infor m ati on and Dia gno sti c s © Polyco m, In c. 175 V iewSt atio n User Guide Reset System T o reset the system, enter the V iewSta tion serial number and select the RESE T button. Th e Reset S ystem scr een clears existi ng system configu rations . Use the reset s ystem fu nction to erase y our system settings and/or y our a[...]

Chapter 5 System Infor m ati on and Dia gno sti c s Vi ewStation User Guid e 176 www .poly com. com[...]

© Polyco m, In c. 177 V iewSt atio n User Guide 6 T roubleshooting General Prob lems Symptom Cause Solution Slow blinking green light appears on t he front of the ViewS tation. The system is sleeping. System is in s leep mode. This is normal. The system wakes up on any action from the remote contr ol or on an incom ing call. Amber light appears on[...]

Chapte r 6 T rouble sho oti ng Vi ewStation User Guid e 178 www .poly com. com Audio Symptom Cause Solution Not enough v olume during a call. V olum e set too low on the ViewS tation. Turn up the ViewS tation volume using the remot e control. V olum e set too low on the monitor . Turn up the volume on your monitor or external amplif ier . Microphon[...]

Chapte r 6 T rouble sho oti ng © Polyco m, In c. 179 V iewSt atio n User Guide An echo is heard at the near sit e when spea king. Far site microphone pod is too close to the audio spea ker . At the far si t e, make sure the microphone pod is placed away from the au dio speaker . The far site audio volume may be too loud. Turn down the audio volume[...]

Chapte r 6 T rouble sho oti ng Vi ewStation User Guid e 180 www .poly com. com Vid eo Sympto m Cause Solution The monitor is blank. The ViewS tation goes to sleep mode after four minutes of inactivity . Pick up the remote control to wake up the ViewS tation Picture s low or jerky . Only one 64 Kpbs channel is connecting in your call. Check the ISDN[...]

Chapte r 6 T rouble sho oti ng © Polyco m, In c. 181 V iewSt atio n User Guide Camera voice tracking d oes not work properly . Camera tracking was turned off by near or f ar site. Camera tracking is turned off when the near or far site moves your camera. Pres s the AUTO button to restore tracking. The far sit e is speaking. The cam era stops track[...]

Chapte r 6 T rouble sho oti ng Vi ewStation User Guid e 182 www .poly com. com Network and Communications Symptom Cause Solution ISDN: Error Message when dialing a video call. ISDN erro r code received from the ISDN line. See “ISDN Informati on” on page 203. ISDN: When placing a call, progress icons do not turn green. Call Progress icons indica[...]

Chapte r 6 T rouble sho oti ng © Polyco m, In c. 183 V iewSt atio n User Guide ISDN Line errors when using SPID configuration For ViewS tation with BRI or DCP: Go to the Numbers screen (System Info > Admin Set up > Video Network > Numbers ) and check the ISDN num bers are entered correctly . For ViewS tation 128: Go to t he ISD N Vi deo N[...]

Chapte r 6 T rouble sho oti ng Vi ewStation User Guid e 184 www .poly com. com IMUX Symptom Cause Solution Cannot dial remote system in BONDING 384 Kbp s cal ls. Call progress circles only displays blue or yellow. S tart by calling the far-site at 1x64 or 2x64 Kpbs. This verifies if the primary number is correct. If these calls complete, tr y 256 K[...]

Chapte r 6 T rouble sho oti ng © Polyco m, In c. 185 V iewSt atio n User Guide LAN/Intranet Sympto m Cause Solutio n Cannot access ViewS tation W eb interface from the PC Web browser . ViewS tation DHCP is set to CLIENT and no DHCP server is available. Change your IP address to static. Contact your network adm inistrator . Ethernet LAN c able is n[...]

Chapte r 6 T rouble sho oti ng Vi ewStation User Guid e 186 www .poly com. com Presentations Sympto m Cause Solutio n Web browser does not allow display of PowerPoint presentations from the PC to the V iewS tati on. Wrong v ersion of W e b browser . Presenting Powe rPoint slides works with Microsoft Internet Explorer version 3.02 or higher on Windo[...]

Chapte r 6 T rouble sho oti ng © Polyco m, In c. 187 V iewSt atio n User Guide Sympto m Cause Solutio n Cannot view presentation or snapshots from the web. Security level set to “High” on Web browser . Lower the security level on the Web browser to “ Medium” or “None.” Wrong version of web browser . For viewing snapshots or slides f ro[...]

Chapte r 6 T rouble sho oti ng Vi ewStation User Guid e 188 www .poly com. com System Control Sympto m Cause Solutio n System do es not respond to the hand-held remote control. No b a tt e r i e s in th e rem o te c o n t r o l . The green light at the front of the ViewS tation should blink with each button pressed on the remote control. Batteries [...]

© 2001 Polycom Inc. 189 ViewStation User G uide A Networ k Address T ransl ation Network A ddress T r anslatio n (NA T) lets hom e office or sm all network environ ments use in ternal IP addres ses for the devic es within the networ k, while us ing one ex ternal IP ad dress to communi cate with th e outside world ( Wide Ar ea Network) . However , [...]

Appendi x A Netwo rk Ad dr ess T rans la tion Vi ewStation User Guid e 190 www .poly com. com 4. En ter the NA T’s external IP address in to the NA T out side (W AN) address field. Write down the Fixed TCP an d UDP port n umbers d isplayed o n this sc reen. Thes e number s typic ally are t he followi ng defa ult numbers : TCP: 323 0 to 323 1 UDP:[...]

© 2001 Polycom Inc. 191 ViewStation User G uide B Video and Audio Input and Output Levels Video Levels This info rmation applies to all Po lyco m videocon ferencin g produc ts. Video Output Levels Composit e and S-v ideo outp uts: • 75 ohm out put typ ical • NTSC or P AL video standar d waveform • 1.0 Vp p typical p er NTSC/ P AL standard ?[...]

Appendi x B Video an d Audio Input and Output Level s Vi ewStation User Guid e 192 www .poly com. com Audio I nput Leve l s RCA audio input con nectors • 10 K ohm m inimum i nput impe dance • 1.0 Vp p full scal e input ex pecte d • All audio i nputs are A C coupled[...]

© Polyco m, In c. 193 V iewSt atio n User Guide C V .35 T echnical Information General V .35 Information The ViewS tation is designed to be compati ble with t ested netwo rk equipmen t withou t any modi fication fr om the use r. If your n etwork equipmen t var ies from c onvention al V.35 v ideo imp lementatio ns, you can adjust the operation o f [...]

Appendi x C V .35 T echnical Inf ormat io n Vi ewStation User Guid e 194 www .poly com. com State Machin e The V.35 State Machine describes how the V. 35 interf ace sign als handshak e with the network i nterface equipmen t during call establishm ent. Dial Out State Machine State Vi ew Sta ti on Si g na l s Networ k Equipment Signals 1 Initial S ta[...]

Appendi x C V .35 T echnical Inf ormat io n © Polyco m, In c. 195 V iewSt atio n User Guide Note 1: DS R is used as a r ing-in indi cate if DSR is s et to ANS WER in the V .35 Advance d Configurat ion sc reen. Note 2: RTS doe s not a ct as show n but act as a re sync -pul se if Security/Cr ypto-Resync is set to ON. Note 3: DTR does not act as sho [...]

Appendi x C V .35 T echnical Inf ormat io n Vi ewStation User Guid e 196 www .poly com. com Note 1: DS R is used as a r ing-in indi cate if DSR is s et to ANS WER in the V .35 Advance d Configurat ion sc reen. Note 2: RTS doe s not a ct as show n but act as a re sync -pul se if Security/Cr ypto-Resync is set to ON. Note 3: DTR does not act as shown[...]

Appendi x C V .35 T echnical Inf ormat io n © Polyco m, In c. 197 V iewSt atio n User Guide Nond ialed User -Initi ated Ca ll St ate Machine Note 1: DSR is not used as a ring-in indi cator if DS R is set to ANSWER in the V .35 Advanced Configura tion scr een . Note 2: RTS does not act a s shown b ut acts as a resync- pulse if Security/Cr ypto-Resy[...]

Appendi x C V .35 T echnical Inf ormat io n Vi ewStation User Guid e 198 www .poly com. com Nondia led Network-Ini tiated Cal l State Ma chine Note 1: DSR is used as a ring-in ind icator if DSR is se t to ANSW ER in the V .35 Advance d Configur ation sc reen. Note 2: RTS does not act a s shown b ut acts as a resync- pulse if Security/Cr ypto-Resync[...]

Appendi x C V .35 T echnical Inf ormat io n © Polyco m, In c. 199 V iewSt atio n User Guide Cr yp to R e s ync If a cry ptograph ic encoder /decoder is connec ted between the ViewStati on and the network, it may r equire a resynchr onizati on signal from the V iewSta tion. Thi s is a si gnal indi catin g that the ViewStati on has los t video syn c[...]

Appendi x C V .35 T echnical Inf ormat io n Vi ewStation User Guid e 200 www .poly com. com V .35 Cabling Diagram and Schematic Figure C-1. V .35 Y Cable Pin out[...]

Appendi x C V .35 T echnical Inf ormat io n © Polyco m, In c. 201 V iewSt atio n User Guide Figure C-2. V iewS tation V .35 Cable Diagra m J2 DB25 Male J3 V .35 Male J1 DB25 Male 3’ +/- 1” 5’ +/- 1”[...]

Appendi x C V .35 T echnical Inf ormat io n Vi ewStation User Guid e 202 www .poly com. com[...]

© Polyco m, In c. 203 V iewSt atio n User Guide D ISDN Information If you are not connected to an int ernal phone s ystem often, cal led a PBX, yo u need to connect th e ISDN cabl es from your ViewS tatio n IMUX modul e to the NT - 1 device. An NT - 1 device is u sed with the North Amer ican I SDN U inter fac e. The lights on the IMUX in dicate wh[...]

Appendi x D ISDN Inform ation Vi ewStation User Guid e 204 www .poly com. com On a Moto rola NT1D, y ou should s ee the fol lowing s tatus lights when your IS DN lines ar e properly connected . The dip switches should be set as follow s: On an Al pha T ele com (A T1) U T620F , you sh ould see the fol lowing status ligh ts when yo ur ISDN lines a re[...]

Appendi x D ISDN Inform ation © Polyco m, In c. 205 V iewSt atio n User Guide ISDN Switches Depending on the t ype of ISDN lines you are usi ng, your se rvice provid er may assig n zero, o ne, or two SP IDs per lin e. ISDN Errors The foll owing table d escribes ISDN standard cause val ues that indicat e ISDN cal l status. Al though the c ause va l[...]

Appendi x D ISDN Inform ation Vi ewStation User Guid e 206 www .poly com. com 18 No user responding The destinati on does not respond to the call so the connect ion cannot be completed. 19 No answer from user (user aler ted) The destination f ails to complete the connection within the prescribed time after responding to th e connection request. The[...]

Appendi x D ISDN Inform ation © Polyco m, In c. 207 V iewSt atio n User Guide 42 Switching equipment congestion The network switching equipment is temporarily ov erloaded and the destination cannot be reac hed. 43 Access in forma tion discarded The req uested access informa tion cannot be provided by the net work. 44 Requested circuit/channel not [...]

Appendi x D ISDN Inform ation Vi ewStation User Guid e 208 www .poly com. com 82 Identified channel does not e xist The receiving equipment is requested to use a channel that is not activated on the interface for calls . 83 A suspended call e xists b ut this call identity does not The network rec ei v ed a call resume request. The call resume reque[...]

Appendi x D ISDN Inform ation © Polyco m, In c. 209 V iewSt atio n User Guide 98 Message incompatible with call state or me ssag e type nonexi stent The remote equipm ent receiv ed an invali d message, and no standard cause applies . Cause 98 is usually due t o a D-channel erro r . If this er ror occurs syst ematically , repor t it t o your ISDN s[...]

Appendi x D ISDN Inform ation Vi ewStation User Guid e 210 www .poly com. com[...]

© Polyco m, In c. 211 V iewSt atio n User Guide E Optional Equipment Configuration StreamStation Configuration Follow the con fig ur ati on inst ruc tio ns in this se cti on onl y if you are planning on usin g the S treamSt ation w ith your P olycom ViewStati on videoc onferenc ing system . 1. Connect on e end of the supplie d Audio/Video c able t[...]

Chapter E Optio nal Equipm ent Co nfiguration Vi ewStation User Guid e 212 www .poly com. com 4. En ter the Site Nam e of the StreamS tation i n the Data Conf erence field (Center text field). 5. Re- s ta rt the V iewS t ati on. You have now co mpleted th e install ation pr ocess. To verify th at the V iewStatio n is prope rly wor king with the Str[...]

Chapter E Optional Equipme nt Confi guration © Polyco m, In c. 213 V iewSt atio n User Guide Using a ShowStation IP The Sho wStatio n IP works bes t with two V iewStatio ns, two ShowStati ons with L AN card s, and an R J-45 ca ble. Follo w these steps to conne ct and us e this co nfiguration : 1. Use the pr ovided blue-tip ped RJ-45 c able to c on[...]

Chapter E Optio nal Equipm ent Co nfiguration Vi ewStation User Guid e 214 www .poly com. com[...]

© Polyco m, In c. 215 V iewSt atio n User Guide Glossar y ABC Annex D The sec ond frame r elay standar d extension dealin g with the c ommunic ation and signal ing betwee n custom er-pre mises equipm ent and fra me-relay-n etwork equipm ent for the purpose of queryin g network s tatus information. A TT 4ESS A T&T’s large toll te lephone s wi[...]

Glossa ry Vi ewStation User Guid e 216 www .poly com. com ARJ Admissio n Reject Mes sage. In an H.323 environm ent, the ARJ is the message from the Ga tekeeper to an end point re jecting the end poi nt’s request to c onnect to another end poi nt. ARQ Admiss ion Reque st Messa ge. In an H.3 23 environm ent, the ARQ is the messag e to the Gatek eep[...]

Glossa ry © Polyco m, In c. 217 V iewSt atio n User Guide BRI The ISDN Basic Rate Interface , or BRI, provide s two B channels and one 16 Kbps D channe l (2B+D) fo r a total of 144 Kbps (128K for Video). Bridge A devic e that passe s packets betwee n multi ple netw ork se gment s using the sa me commun ications protocol . If a packet is d estined [...]

Glossa ry Vi ewStation User Guid e 218 www .poly com. com DEF Data Confer encing Enables people in different locat ions to work on the s ame docum ent vi a networked compu ters . Also re ferr ed to as collab or ati ve computi ng. DCP Polyco m produc ts equipped with an interf ace that al lows dir ect con nection to Lucent Defi nit y PBX’s. Not e [...]

Glossa ry © Polyco m, In c. 219 V iewSt atio n User Guide Digital or Pr oprietary Dev ice T e lephone e quipme nt design ed specifi cally for co nnection to a particu lar brand a nd model of PBX. DSL Digital Subs criber Li ne. Uses ex isting cop per tele phone lin es and co nnects to the phone company’s Central Office (CO). DSL trans forms the s[...]

Glossa ry Vi ewStation User Guid e 220 www .poly com. com Firewall A networ k node se t up as a b oundary to prevent tra f fic from one s egment from crossi ng over into anoth er . fps Frames per secon d. A meas ure of quality of a vide o signal . NTSC TV standar d in Nor th Americ a uses 30 fp s. Euro pean standards are 2 5 fp s. FTP File T ransfe[...]

Glossa ry © Polyco m, In c. 221 V iewSt atio n User Guide GHIJK Gatekee per An H.323 d evice th at provides address trans lation, c ontrol acces s, and ban dwidth managem ent to th e LAN. Gateway An H.323 e ntity t hat provide s real-ti me, two-way communi cation be tween dis similar (H.323 and H.320) end points op erating across dissim ilar ne tw[...]

Glossa ry Vi ewStation User Guid e 222 www .poly com. com ISP Internet Serv ice Prov ider . IMUX Inverse Multi plexer . Equ ipment tha t combi nes 64Kbps c hannels and presen ts them to th e user's term inal equipme nt as if they wer e a single lar ger bandwidth cha nnel. IP Internet Pr otocol. An IP address is a nu mber that ide ntifies a com[...]

Glossa ry © Polyco m, In c. 223 V iewSt atio n User Guide Broad band ISDN (2 Mbps - 600 Mbps). ISDN usuall y consi sts of 2 B chan nels of 64 K bps, and one D chann el of 16 Kbps on one RBI (basic rate interf ace). The D channel is used for out -of-band signali ng that doe s not interfere wi th the flow o f informatio n going throug h the B channe[...]

Glossa ry Vi ewStation User Guid e 224 www .poly com. com LMN LAN Local A rea Network . A commu nication s network that serv es users w ithin a c onfined geog raphical a rea. I t is made up of ser vers, workstations , a networ k operatin g system, and a communi cations link. MCU Multi-Point C onferenc ing Unit or M ulti Control Unit. Har dware at a[...]

Glossa ry © Polyco m, In c. 225 V iewSt atio n User Guide OPQ PTZ Pan/Ti lt/Zoo m. Pan – r otating came ra to the left or right. T ilt – ro tating camera up or down . Zoom – making image lar ger (tele photo) or small er (wid e angle ). POTS or PSTN Plain O ld T elepho ne Serv ice or Pu blic Switch ed T elep hone Networ k. The b asic servic e[...]

Glossa ry Vi ewStation User Guid e 226 www .poly com. com RST RJ-9 Four -conduct or teleph ony jack , common ly used fo r telepho ne hand sets. Polycom uses RJ-9 con nectors for all of th e Extensio n micr oph one co nne cti ons . RJ-1 1 A six-con ductor modul ar jack that is typically wired with four conductors (four wires). Polycom uses RJ-1 1 mo[...]

Glossa ry © Polyco m, In c. 227 V iewSt atio n User Guide UVW UI or User Int erface See GUI. V .35 An ITU s tandard for hig h-speed synchr onous data exch ange. In the U.S., V .3 5 is the inte rface standar d used by most routers and DSUs t hat con nect to T -1 carrier s. W A N Wide Ar ea Networ k. Busi ness with multiple LANs ge ographic ally di [...]

Glossa ry Vi ewStation User Guid e 228 www .poly com. com XYZ Zulu Time Also known as Gr eenwich m ean time. No w called Coordina ted U niver sal T ime (UTC .)[...]

© Polyco m, In c. 229 V iewSt atio n User Guide A About W indows NetMee ting ..... ........... 148 Accept in coming cal ls . ................... ..... 190 Access ing and Usin g Closed C aption 146 Acoustic Plus 716 ....... ............. ........... 90 Acquire ch air ......... ................... ........... 121 Add/Chan ge Entry ...... ...........[...]

Vi ewStation User Guid e 230 www .poly com. com Country ........ ................... ................ 35, 36 Country Code ........... ...... ...... ....... ... 45, 88 Creating a multi-poi nt address book entry .... ............. ................... ........ 111 Creston ........ ................... ............. ........ 92 Crypto .......... .......[...]

Index © Polyco m, In c. 231 V iewSt atio n User Guide H.263 ............. ............. ................... ..... 19 H.323 ............. ............. ................... ..... 149 H.323 name when ca lling thi s system .. 68 H.323 Setup ... ................... ............ 6 6, 67 H.331 broadc ast mode ...... .................. 18 Hardware scree n[...]

Vi ewStation User Guid e 232 www .poly com. com NT DMS-100 NI-1 ........... ................... .. 2 05 NT-1 5, .............. ................... ............. .. 203 NT-1, status ind icator info rmation, ...... 203 Number ........ ...... ....... ...... ............. ...... .. 8 8 Number A .... ............. ................... ........ 45 Number [...]

Index © Polyco m, In c. 233 V iewSt atio n User Guide Service Profile Identifie r ........... ...... ..... 41 Show Addres ses in Ad dress Boo k ...... 79 ShowStati on IP ........... ...... ...... 88 , 131, 213 Siemens EWSD NI-1 .. ................... ..... 205 Siemens EWSD NI-2 .. ................... ..... 205 SLIDES bu tton ......................[...]

Vi ewStation User Guid e 234 www .poly com. com Video Inp ut Levels .... ............ ............... 191 Video Netw ork .......... .................. 20, 2 1, 39 Video Num bers ......... ................... ........ 171 Video O utput Levels ....... ................... .. 191 Video Ph one ............. ............ ............... 100 Video Prot oc[...]