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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Quatech QSC-100. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Quatech QSC-100 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Quatech QSC-100 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Quatech QSC-100, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones Quatech QSC-100 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Quatech QSC-100
- nombre de fabricante y año de fabricación del dispositivo Quatech QSC-100
- condiciones de uso, configuración y mantenimiento del dispositivo Quatech QSC-100
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Quatech QSC-100 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Quatech QSC-100 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Quatech en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Quatech QSC-100, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Quatech QSC-100, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Quatech QSC-100. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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Página 1
` QSC-100 Two Channel RS-232 Asynchronous Communications Adapter for PCI bus User's Manual QUATECH, INC. TEL: (330) 655-9000 5675 Hudson Industrial Parkway FAX: (330) 655-9010 Hudson, Ohio 44236 http://www.quatech.com[...]
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Página 2
WARRANTY INFORMATION Quatech, Inc. warrants the QSC-100 to be free of defects for one (1) year from the date of purchase. Quatech, Inc. will repair or replace any board that fails to perform under normal operating conditions and in accordance with the procedures outlined in this document during the warranty period. Any damage that results from impr[...]
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Página 3
Ó 1998 -2000, Quatech, Inc. NOTICE The information contained in this document cannot be reproduced in any form without the written consent of Quatech, Inc. Likewise, any software programs that might accompany this document can be used only in accordance with any license agreement(s) between the purchaser and Quatech, Inc. Quatech, Inc. reserves th[...]
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Página 4
Hudson, Ohio 44236 (USA) Application of Council Directive: 89/336/EEC Standards to which Conformity is Declared: * EN50081-1 (EN55022, EN60555-2, EN60555-3) * EN50082-1 (IEC 801-2, IEC 801-3, & IEC 801-4) Type of Equipment: Information Technology Equipment Equipment Class: Commercial, Residential, & Light Industrial Product Name: PCI Quad S[...]
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Página 5
29 11 Troubleshooting ..................................................... 27 10 Specifications ....................................................... 26 9 PCI Resource Map .................................................... 24 8 External Connections ................................................. 23 7 OS/2 ....................................[...]
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Página 6
1 General Information The Quatech, Inc. QSC-100 provides four RS-232 asynchronous serial communication interfaces for IBM-compatible personal computer systems using the PCI expansion bus. The QSC-100 uses Quatech's new Enhanced Serial Adapter design. Legacy serial port data rates are limited to a maximum of 115,200 bits per second. Quatech Enh[...]
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Página 7
1.1 Features The standard QSC-100 implements each of its communication channels with a 16750 UART and uses standard line driver and receiver components. For improved performance and industrial-grade reliability . 1.1.1 "IND" Option --- Surge Suppression Upgrade The "IND" upgrade provides the protection essential for reliable use[...]
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Página 8
2 Hardware Configuration The QSC-100 is automatically configured at boot time by the computer's BIOS or operating system. There are no required switches or jumpers to set for installation. This chapter lists a number of optional jumper settings that control various hardware features. Jumpers J3-J6 are grouped together at the end of the board o[...]
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Página 9
2.3 Force High-Speed UART Clock (X2, X4, or X8, J3-J5) These jumpers force an increase of the UART input clock frequency by a factor of two, four, or eight. This feature can allow legacy software to use baud rates above 115,200 bits per second. It is also useful if the serial port device driver does not directly support setting the higher baud rate[...]
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Página 10
3 Hardware Installation 1. Turn off the power of the computer system in which the QSC-100 is to be installed. 2. Remove the system cover according to the instructions provided by the computer manufacturer. 3. Make any desired optional jumper setting changes. 4. Install the QSC-100 in any empty PCI expansion slot. The board should be secured by inst[...]
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Página 11
4 Address Map and Special Registers This chapter explains how the four UARTs and special registers are addressed, as well as the layout of those registers. This material will be of interest to programmers writing driver software for the QSC-100. 4.1 Base Address and Interrupt Level (IRQ ) The base address and IRQ used by the QSC-100 are determined [...]
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Página 12
4.2 Enabling the Special Registers The QSC-100 contains two unique registers, an Interrupt Status Register and an Options Register. These registers are enabled when the SPAD jumper (J6) is removed (factory default). They replace the UART Scratchpad Register on accesses to register address 7. The Interrupt Status Register and Options Register are ac[...]
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Página 13
4.4 Options Register The Options Register allows software to identify the QSC-100 as a Quatech Enhanced Serial Adapter. It also allows software to set the UART clock rate multiplier. Figure 8 shows the structure of the Options Register. The powerup default of the Options Register is all bits zero. Clock rate multiplier bit 0 RR0 0 Clock rate multip[...]
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Página 14
A standard RS-232 serial port operates at a clock speed of 1.8432 MHz. In order to achieve higher data rates, Quatech Enhanced Serial Adapters can operate at two times , four times, or even eight times this standard clock speed. This is controlled by the clock rate multiplier bits in the Options Register. Software can determine the UART clock frequ[...]
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Página 15
5 Windows Configuration 5.1 Windows Mille nnium 1. After inserting the QSC 100 for the first time the "Add New Hardware Wizard" will begin. Select "Search for the best driver for your device.". Check the "Removable media" and "Specify location" box. Click the "Next" button. 3. Window will locate the[...]
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Página 16
5.2 Windows 2000 1. After inserting a QSC-100 for the first time, the "Add New Hardware Wizard will appear at start up. Click the "OK" button. 2. The following dialog box insert the Quatech COM CD (shipped with the device). Click the "OK" button. 4. The following dialog box will display the appropriate INF file on the diske[...]
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Página 17
1. After inserting a QSC-100 for the first time, the "Add New Hardware Wizard will appear at start up. Click the "Next" button. 2. Select "Search for the best driver for you device". Click the "Next" button. 3. On the next dialog, select the " CD-ROM DRIVE " check box. Insert the Quatech COM CD (shipped [...]
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Página 18
4. The following dialog box will display the appropriate INF file on the CD in drive. Click the "Next" button. 5. Window will copy the INF file from the diskette and display a final dialog indication that the process is complete. Click the "Finish" button. 5.4 Windows 1995 The following instructions provide step-by-step instruct[...]
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Página 19
5. Again select the radio button for "Driver from disk provided by hardware manufacturer." Click the "OK" button to continue. 6. Another "Install From Disk" dialog box will pop up. The path should already be pointing to the Quatech CD. Click the "OK" button to continue. 7. You should now see the "Copying[...]
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Página 20
2. Click the "Device Manager" tab located along the top of the System Properties box. This lists all hardware devices registered inside the Windows 95 registry. Additional information is available on any of these devices by click on the device name and then selecting the "Properties" button. 3. Double click the device group &quo[...]
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Página 21
The Windows NT device driver is installed by running the SETUP program. Up to 256 serial ports are supported. There is a command line-based configuration utility which is used for adding PCI bus and ISA bus serial ports. Please refer to the documentation included with the device driver on the Quatech COM CD for full installation and configuration d[...]
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Página 22
6 DOS and Other Operating Systems The QSC-100 is not a direct drop-in replacement for a legacy serial port because its base address and IRQ 3 (COM2), etc. Rather, the system BIOS assigns the address and the IRQ in a plug-and-play fashion at boot time. Software which is to use the QSC-100 must be able to accommodate any valid assignments of these re[...]
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Página 23
Q - Quatec h PCI adapters N - Other PCI devic es X - EXIT M - Change to Expert Mode Quatech PCI Conf iguration Inform ation Dis play Software Version 1.00 INSTRUCT IONS: ------------------------ Press k eys listed in the menu at the bottom of the screen. This program only displays inform ation. It cannot m ak e changes. PCI BIOS detected, vers ion [...]
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Página 24
For users interested in even more details, PCI BIOS information can be displayed by pressing the "B" key. Pressing the "I" key displays the PCI interrupt routing table. Q - Quatec h PCI adapters N - Other PCI devic es X - EXIT M - Change to Basic Mode Quatech PCI Conf iguration Inform ation Dis play Software Version 1.00 B - PCI[...]
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Página 25
7 OS/2 The OS/2 device driver supports up to 32 serial ports in a system. Installation is a manual, but simple, process. Please refer to the read me documentation included on the Quatech COM CD with the device driver for full installation and configuration details. Quatech QSC-100 User's Manual 23[...]
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Página 26
8 External Connections RS-232-C devices are classified by their function as either Data Terminal Equipment (DTE) or Data Communication Equipment (DCE). Generally, data terminal equipment is defined as the communication source and data communication equipment is defined as the device that provides a communication channel between two DTE-type devices[...]
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Página 27
The QSC-100 is a DTE device which connects to peripheral equipment through a single female D-37 connector, or using the adapter cable, four male D-25 connectors. The standard serial port connections are listed in Figure 17 . 7 35 7 12 7 26 7 3 GND 22 15 22 29 22 6 22 20 RI 8 34 8 11 8 25 8 2 DCD 6 17 6 31 6 8 6 22 DSR 20 16 20 30 20 7 20 21 DTR 5 3[...]
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Página 28
9 PCI Resource Map Listed below are the PCI resources used by the QSC-100. Such information may be of use to customers writing their own device drivers or other custom software. A detailed description of the QSC-100's UARTs is available on the Quatech web site. (all numbers in hex) PCI Vendor ID: 0x135C Quatech, Inc. PCI Device ID: 0x0010 QSC-[...]
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Página 29
10 Specifications Bus interface: PCI, 32-bit bus, 5-volt only IBM -compatible computers Dimensions: approx. 5.0" x 3.7" Serial ports Controller: 16750 with 64-byte FIFOs Interface: One female D-37 connector Four male D-25 connectors using adapter cable Transmit drivers: SN75150 or compatible High-level output: +5V min, +8V typical Low-lev[...]
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Página 30
4800 4300 3300 1570 800 115.2 2000 1630 1100 900 330 230.4 1100 900 670 430 100 460.8 470 430 300 100 N/A 921.6 25% trans time 20% trans time 15% trans time 10% trans time 4% trans time Maximum Load (pF) Data Rate (kbaud) Note 1: The signal transition time ratio is defined as the percentage of the unit interval or bit time (the inverse of the data [...]
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Página 31
11 Troubleshooting Listed here are some common problems and frequent causes of those problems. If the information here does not provide a solution, contact Quatech technical support. Any unauthorized repairs or modifications will void the QS C-100's warranty. Computer will not boot up. 1. Is the QSC-100 properly inserted? Remove the card and t[...]
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Página 32
QSC-100 User's Manual Revision 1.11 March 2004 P/N: 940-0146-111 Quatech QSC-100 User's Manual 30[...]