Raritan Computer CC-SG manual

CommandCenter ® Secure Gateway CC-SG User Guide Release 3.1.1 Copyright © 2007 Raritan, Inc. CC-0M-E April 2007 255-80-3100[...]

This page intenti onally left blank[...]

Copyright and Tradem ark Information This document contains proprietary information that is protected by copyright. All rights reserved. No part of this document may be phot ocopied, reproduced, or tr anslated into another language without express prior written consent of Raritan, Inc. © Copyright 2007 Raritan, CommandCenter, Ra ritanConsole, Domi[...]

Safety Guidelines To avoid potentially fatal shock hazard a nd possible damage to Raritan equipm ent: • Do not use a 2-wire power cord in any product configuration. • Test AC outlets at your computer and monitor for proper polarity and ground ing. • Use only with grounded outlets at both the computer and monitor. When using a backup UPS, powe[...]

C ONTENTS i Content s Chapter 1: Introduction ....................................................................................................1 Prerequisites ............................................................................................................... 1 Terminology/Acronyms .....................................................[...]

ii C ONTENTS Add a new cu stom view .......................................................................................................... ......... 42 Apply a cust om view ............................................................................................................ ............ 43 Change a cust om view ..........................[...]

F IGURES iii Figur es Figure 1 CC-SG Directo r Client Logi n Screen.................................................................................... .......... 4 Figure 2 CC-SG Director Client Home Screen ..................................................................................... ........ 5 Figure 3 Access Cli ent Login Screen ........[...]

This page intenti onally left blank[...]

C HAPTER 1: I NTRODUCTION 1 Chapter 1: Introduction This document is intended for users who have been granted the Nodes Access privilege and have access to particular nodes that are attached to Raritan devices or IPMI servers. With the Nodes Access privilege, you can connect to nodes, control po wer to nodes, create cu stom views, search for nodes,[...]

2 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE This page intenti onally left blank[...]

C HAPTER 2: A CCESSING CC-SG 3 Chapter 2: Accessing CC-SG You can access CC-SG in two ways, each described in this chapter: • Through a browser: CC-SG supports numerous Web browsers. For a com plete list of browsers and platforms, please re fer to the Compatibility Matrix on http://www.raritan.com/support . Click Firmware Upgrades, then CommandCe[...]

4 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE Browser-Based Access via t he CC-SG Director Client The CC-SG Director client is a Java-based c lient provides a GUI for both ad ministrative and access tasks, depending on your permissions. 1. Using a supported Internet browser, type the URL of t he CC-SG, and then type /admin: https://<IP addres[...]

C HAPTER 2: A CCESSING CC-SG 5 6. Upon valid login, the CC-SG application window appears. Figure 2 CC-SG Director Client Home Screen[...]

6 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE Browser Based Access via the CC-SG Access Client The CC-SG Access client is an HTML-based clie nt provides a GUI for access tasks, depending on your permissions. 1. Using a supported Internet browser, type the URL of the CC-SG: https://<IP address> . For example, https://10.0.3.30 . The login s[...]

C HAPTER 2: A CCESSING CC-SG 7 5. Upon valid login, the CC-SG Access Client’s Home screen appears. Figure 4 CC-SG Access Client’s Home Screen Possible Error Message in Internet Explorer If you are using Internet Explorer, and you have access to a large number of nodes, you may see the following error message while CC-SG loads: A script on this [...]

8 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE Thick Client Access The CC-SG thick client allows you to conn ect to CC-SG by launching a Java Web Start application instead of running an applet through a web browser. The advantage of using the thick client instead of a browser is that the client can outperform the browser in te rms of speed and ef[...]

C HAPTER 2: A CCESSING CC-SG 9 8. The login screen appears, and the thick client looks and behaves just like the browser-based Java client. If the Restricted Service Agreement is enabled, read the agreement text, and then check the I Understand and Accept the Restricted Service Agr eement checkbox. 9. Type your Username and Password in the correspo[...]

10 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE CC-SG Director Cli ent Window Components Figure 6 CC-SG W indow Components 1. Nodes Selection tab : Click the Nodes tab to display all nodes in a tree view. In terfaces are grouped under their parent nodes. Click the + and - signs to expand or collapse the tree. Click a node to view the Node Profile[...]

C HAPTER 2: A CCESSING CC-SG 11 CC-SG Access Client Window Components Figure 7 CC-SG Access Client Components 1. User ID and Date : Your CC-SG system date and time and User ID display at the top of the left panel. Click the User ID hyperlink to open the My Profile tab. 2. Search : The Search function allows you to search for nodes in two ways. 3. N[...]

12 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE This page intenti onally left blank[...]

C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG D IR ECTOR C LIEN T 13 Chapter 3: Connecting to and Using Nodes via the CC-SG Director Client Nodes are the target systems, su ch as servers, desktop PCs, or other networked equipment, that CC-SG users can access. When you click the Nodes tab, the Nodes tree displays in formation about th[...]

14 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE About Interfaces Each node has one or more interfaces thr ough which you can conne ct to the node. To view the interfaces associated with a node Select a node in the Nodes tab to open the Node Profile. All interfaces associated with the node are listed in the Interfaces section. To check an interfac[...]

C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG D IR ECTOR C LIEN T 15 4. The RSC application launches in a new window . Use the application to manage the node. Figure 10 Raritan Serial Console 5. When you are finished using RSC to manage the node, on the RSC Emulator me nu, click Exit . 6. Repeat the steps in this section to connect t[...]

16 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE Connect to a Node via an Ou t-of-Band KVM Interface 1. In the Nodes tree, select the node you want to connect to and manage. The Node Profil e screen appears. Figure 11 Node Profile Screen, Out-of-Band KVM Interface 2. In the Node Profile screen, all configured interfaces display in the Interfaces s[...]

C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG D IR ECTOR C LIEN T 17 Figure 13 Multi-Platform Client Window Note : If using the MPC application, saving the user profile from MPC also saves it to CC-SG. Thereafter, when connecting to a node using MP C, the saved settings are applied to the MPC session. Figure 14 Virtual KVM Client Win[...]

18 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE 7. Repeat the steps in this section to connect to and m anage other nodes via KVM interfaces. Note : If the KVM node is on sleep mode and indicat es “no video signal,” press the space bar on your keyboard until the no de exits sleep mode. Connect to a Node via an In-Band KVM Interface 1. In the [...]

C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG D IR ECTOR C LIEN T 19 5. When you are finished using Remote Console , close the browser window. 6. Repeat the steps in this sec tion to connect to and manage other nodes via in-band KVM interfaces. Managing Node Power via an In-Band Power Interface You can power on, power off, recycle po[...]

20 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE 5. In the Available list, select the power interface through which you want to perform power control for the node, and then click Add to m ove the interface to the Selected list. 6. Click the Operation drop-down arrow, and select Power On , Power Off , Po wer Cycle , or Graceful Shutdown from the li[...]

C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG D IR ECTOR C LIEN T 21 7. If you selected Power On or Power Off in the Operation field and more than one interface in the Selected list, type the number of seconds, from 0-120, that should elapse between interfaces in the Sequence Interval (seconds) field. 8. Click OK to begin the power c[...]

22 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE • Nodes are arranged alphabetically by name. • Interfaces are grouped under their parent no des. Click the + and - signs to expand or collapse each grouping. • Click the Expand Tree and Collapse Tree icons in the toolbar at the top of the screen to expand and collapse the entire tree. Custom V[...]

C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG D IR ECTOR C LIEN T 23 Add Custom View 1. Click the Nodes tab. 2. On the Nodes menu click Change View, and then c lick Create Custom View . The Custom View screen appears. 3. In the Custom View panel, click Add . The Add Custom View window appears. Figure 22 Add Custom View Window 4. Type[...]

24 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE 5. Type a new name for the custom view in the Enter new name for custom view field, and then click OK . The new view name appears in the Name field in the Custom View screen. 6. If you want to add more categories to the custom view, click the Category name drop-dow n arrow at the bottom of the panel[...]

C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG D IR ECTOR C LIEN T 25 Power Control for Nodes Single Interface Power Control You can quickly select the power operation you want to perform on a specific power control interface by using the interface’s right-click menu. 1. In the Nodes tree, right-click the interface you want to contr[...]

26 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE Single Node Power Control You can power on, power off, cycle power, and perf orm graceful shutdown to a single no de that has an associated power interface. 1. Click the Nodes tab. 2. Select the node that you want to perform power control on. 3. On the Nodes menu, click Power Control . The Power Con[...]

C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG D IR ECTOR C LIEN T 27 Node Group Power Control You can power on, power off, cycle power, and perform graceful shutdown for all nodes in a node group that has associated power interfaces. Th is might be useful if you needed to power down all nodes in a node group so that you can rewire th[...]

28 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE Node Chat Chat provides a way for users connected to the same node to communicate with each other. You must be connected to a node to start a chat ses sion for that node. Only users on the same node will be able to chat with each other. To engage in a chat session: 1. Click the Nodes tab. 2. Right-c[...]

C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG D IR ECTOR C LIEN T 29 About Searching for Nodes The CC-SG Search function allows you to search for nodes that match y our search terms. CC-SG offers two search types, Filter by Search Results and Find Matching String . • Filter by Search Results allows you to type search terms, and the[...]

30 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE Supported Wildcards for Node Search These wildcards are supported when you have Filter by Search Results set as your search preference in My Profile. Please ref er to Change My Profile, Set Search Pref erence for additional information on search preferences. W ILDCARD D ESCRIPTION ? Indicates any ch[...]

C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG D IR ECTOR C LIEN T 31 Change My Profile My Profile allows you to change your CC-SG password and email address, adjust the CC-SG display’s font size, and set your default search ty pe preference. You can also view information about how long you can use your password until you will be fo[...]

32 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE 5. Click OK to set your new password. Change Your Email Address 1. On the Secure Gateway menu, click My Profile . The Change My Profile screen appears. 2. Type your new email address in the Email address field, and then click OK. Change the CC-SG Font Size CC-SG will use the font size you select for[...]

C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG A CCESS C LIENT 33 Chapter 4: Connecting to and Using Nodes Via the CC-SG Access Client In the CC-SG Access Client, you can connect to nodes through their associated interfaces. Each node has a Node details screen, which lists all associated interfaces to which you have access. If a node [...]

34 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE Connect to a Node via an Out- of-Band Serial Interface 1. Select the node you want to connect to and manage in one of the node lists in the left panel. The Node details screen appears. Figure 30 Node Profile Screen—Out-of-Band Se rial Interface 2. In the Node details screen, all configured interfa[...]

C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG A CCESS C LIENT 35 Connect to a Node via an Ou t-of-Band KVM Interface 1. In the Nodes tree, select the node you want to conn ect to and manage. The Node details screen appears. Figure 32 Node Profile Screen—Out-of-Band KV M Interface 2. In the Node details screen, all configured interf[...]

36 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE Figure 34 Multi-Platform Client Window Note : If using the MPC application, saving the user profile from MPC also saves it to CC-SG. Thereafter, when connecting to a node using MP C, the saved settings are applied to the MPC session. Figure 35 Virtual KVM Client Window 6. When you are finished using[...]

C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG A CCESS C LIENT 37 7. Repeat the steps in this section to connect to and m anage other nodes via KVM interfaces. Note : If the KVM node is on sleep mode and indicat es “no video signal,” press the space bar on your keyboard until the no de exits sleep mode. Connect to an iLO/RILOE-Ena[...]

38 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE Managing an iLO/RILOE Power Interface Please refer to Power Control for Nodes for additional information on managing power interfaces. Note : Nodes of an iLO/RILOE device are powered on/off and recycled directly. Nodes connected to Raritan Dominion devices, such as KX and SX, are managed via outlets[...]

C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG A CCESS C LIENT 39 5. Click the Operations drop-down arrow, and select On , Off , Cycle , or Graceful Shutdown from the list. 6. If you selected multiple interfaces, type the num ber of seconds, from 0-120, that should elapse between interfaces in the Sequence Interval (seconds) field. 7.[...]

40 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE Node Lists The left panel of the CC-SG HTML Client contains several ways to locate nodes. There are three lists that offer different views of the nodes: All Nodes , Favorites and Recent . In each list, you see icons that show the status of each node. You can click a node in one of the lists to open [...]

C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG A CCESS C LIENT 41 Sort Nodes in Favorites You can change the order in which nodes are listed in the Favorites tab. 1. Click the Favorites list in the left panel. Figure 39 Favorites List 2. Click Sort . The Sort Favorites window appears. Figure 40 Sort Favorites Window 3. You must put th[...]

42 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE Recent Nodes List The Recent list displays the ten nodes you have mo st recently accessed by clicking the node name in any list. Each node you visit is added to the top of t he Recent list. Clear the Recent Nodes List 1. Click the Recent list in the left panel. Figure 41 Recent List 2. Click Clear A[...]

C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG A CCESS C LIENT 43 7. Click Save to save the new custom view. Apply a custom view 1. Click the Custom View tab. 2. Click the View Name drop-down arrow and select from the list the custom view you want to apply to the All Nodes list. 3. Click Apply View to sort the All Nodes list according[...]

44 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE 2. Click the View Name drop-down arrow and select the custo m view you want assign as a system-wide default view. 3. Check the System View checkbox, and then click Save . All users who log in to CC-SG will see the A ll Nodes list sorted according to the Categories specified in the selected custom vi[...]

C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG A CCESS C LIENT 45 My Profile The My Profile tab allows you to change your password, email address, and default node list. Change Your Password The Change Password section of My Profile allows you to change your CC-SG password. 1. Click the My Profile tab. The My Profile screen opens 2. C[...]

46 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE This page intenti onally left blank[...]

C HAPTER 5: G ENERATING R EPORTS 47 Chapter 5: Generating Reports You can generate reports only from the Dir ector Client, not from the Access Client. Note : In all reports, use CTRL+click to deselect a highlighted row. Active Nodes Report The Active Nodes report displays ports that are cu rrently in use. You can view the connections and disconnect[...]

48 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE User Data Report The User Data report displays certain data on all users in the CC-SG database. From User Name field you can see names of users currently in session. From Phone field you can see user dial back telephone number. Form Enabled field you can see information if check box Login is enabled[...]

A PPENDIX A: K EYBO ARD S HORTCUTS 49 Appendix A: Keyboard Shortcuts The following keyboard shortcuts can be used in the Java-based Director Client. O PERATION K EYBOARD S HORTCUT Refresh F5 Print panel Ctrl + P Help F1 255-80-3100[...]

North Amer ican Headquarte rs Raritan 400 Cottontail Lane Somerset, NJ 08873 U.S.A. Tel. (732) 764-8886 or (800) 724-8090 Fax (732) 764-8887 Email: sales@raritan.com Website: Raritan.com Raritan NC 4901 Waters Edge Dr. Suite 101 Raleigh, NC 27606 Tel. (919) 277-0642 Email: sales.nc@raritan.com Website: Raritan.com Raritan Canada 4 Robert Speck Pkwy[...]